Roles & Responsibilities:

Good understanding of bakery shop operations. experience in cafe & bakery is a plus

Supervising a team of retail assistants to ensure smooth operation

Create processes to get work done efficiently

Handle inventory management, housekeeping and merchandising

Process payments by totalling purchases; processing cash or other credit cards

Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

6 days roster based (retail hour 10am to 10pm)

1 weekday off

Benefits:

1. Training will be provided.

2. Annual leave and medical leave

Task: This intern supports the regional marketing team in digital marketing, social media, and marketing operations.

Responsibilities:

• Digital marketing and social media
• Processing marketing leads
• Marketing database cleansing, validation and maintenance
• Generate analytics reports for social ads and marketing activity
• Assist the team in producing marketing collateral and content such as digital banners, brochures, and infographics
• Marketing operations
• Keep up to date with competitor intelligence (activity, promos, etc.)
• Update content for communication to internal stakeholders
• Consolidate and publish regional marketing activity in APAC
• Support APAC Marketing Hub team members in their campaigns and projects
• Support the online and virtual local marketing events

Requirements:

• Graduating students from the School of Business and Media, Arts & Media School
• Major in Marketing, Business or related fields
• Adobe Suite (Premier Pro for video-editing, InDesign / Illustrator for graphic design) skills preferred
• Good interpersonal and communication skills (i.e. oral and written)
• Proactive, self-motivated and willingness to learn

• Reporting to Director within a dynamic organization that operates across a diverse portfolio in the petrochemical industry.
• Spearhead business development initiatives for specialty chemicals, including base oils, fuels and lubes additives, and catalysts in the SEA region.
• Actively identify new business opportunities and forge strategic partnerships to expand market reach.
• Develop and execute a comprehensive sales strategy aligned with the company’s goals, focusing on key growth segments.
• Conduct regular travel across the SEA region to meet with clients, build relationships, and close deals.
• Collaborate closely with technical, marketing, and operations teams to ensure smooth execution of sales strategies and customer satisfaction.
• Prepare and deliver high-impact sales presentations and proposals tailored to client needs.
• Consistently achieve or exceed sales targets and contribute to long-term revenue growth.
• Monitor market trends, competitor activities, and industry developments to identify opportunities and risks.

This is an 8-month contract role based onsite in Singapore with a US MNC tech giant.

Responsibilities:

• Implement regional strategies & programs to transform our resellers to become activated to sell a wider suite of products.
• Negotiate and enable resellers to retain and expand their existing business customers that are using our products.
• Drive quarterly business plans with partners and own the day-to-day execution via a direct and active relationship with partners.
• Support the sales delivery via partner-led go-to-market activities and channel-sales plays, e.g. account-based marketing, events, campaigns.
• Track, analyze and communicate key quantitative metrics and run quarterly business reviews with regional & global partner exec teams
• Collaborate with cross-functional teams including product, sales, customer success, partner engineering, legal, marketing, and PR.

Requirements:

• 10+ years of relevant work experience in SaaS, Business development roles including exposure to SaaS solutions.
• English language proficiency
• Experience driving early stage product adoption, leveraging ecosystems, channel and strategies of scale
• Problem solving – having faced many predicaments in the past, you are a natural at getting to the heart of a problem and navigating the path to a suitable outcome for all.
• Program management – you are at ease with managing various competing projects, keeping everyone up to date and following through on delivery.
• Strategic thinking – you enjoy seeking out the relevant information to craft strategic, long-term plans along with corresponding targets.
• Negotiation – a skill you have developed over the years in the channels space, understanding and even anticipating the push and pull factors is now second nature.
• Collaboration – you are deliberate in creating multi region, cross-functional relationships to lead projects successfully.
• Analytical – you leverage data to develop business plans, understand customers and market insight and analyze program effectiveness.

Preferred Qualifications:

• Hardware industry experience ideally within XR/VR business.
• Other hardware sales experience (e.g., Apple, Microsoft hardware, etc.)
• B2B enterprise experience

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What your days might look like

This position, based in Singapore, is within our high-performing Direct Sales function, which comprises of both inbound and outbound sales verticals.

Reporting to the SDR Manager (SEA), you will be a key member of the Direct Sales team, partnering closely with Sales, Revenue Technology, Commercial Operations and other members of the business to generate opportunities for the Account Executive team. As an Outbound SDR, where you'll thrive in a fast-paced, phone-centric environment. Your stamina and enthusiasm will drive success as you engage in high-volume call activities throughout the day. Collaborating closely with our SDR team, you'll strategize and execute sales tactics to propel the achievement of our organizational objectives and key results (OKRs). If you're passionate about sales and eager to make an impact, this role is perfect for you!

To be successful in this role, the ideal candidate should be comfortable working in a fast-paced environment and have the ability to quickly pivot in response to changes in the business and market. This role demands a high degree of adaptability, requiring you to juggle multiple tasks with finesse while upholding meticulous attention to detail. Those who thrive in an environment characterized by constant evolution and change will truly shine in this position.

Want to know more about this role and working as part of the Employment Hero sales team? Have a look at this video: https://www.youtube.com/watch?v=elkXiSlEJjA

As a Sales Development Representative (Outbound), you'll be responsible for:

• Source new sales opportunities through outbound lead prospecting, cold calls and emails.
• Understand customer needs and requirements through discovery calls
• Route qualified opportunities to the appropriate Account Executives for further development and closure
• Research accounts, identify key players and generate interest for Employment Hero’s Products
• Maintain and expand your database of prospects within your assigned group
• Assist with performing effective online demos to prospects when required
• Contribute to ad hoc sales projects aimed at supplementing existing pipelines and driving overall sales growth.
  

What you will bring

• Proven high volume inside sales experience (B2B).
• At least 2 years of experience in Outbound prospecting in Sales
• Track record of over-achieving on targets.
• Strong phone presence and demonstrated resilience to be on the phone all day.
• Excellent verbal and written communication skills.
• Strong listening and presentation skills.
• Ability to multi-task, prioritise and manage time effectively
• Openness to learning new skills, proactively seeking opportunities for growth, and contributing innovative ideas to enhance team performance.
• A team player, you thrive in collaborative environments, leveraging collective strengths to achieve common goals

Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

Team Summary

The CyberSource Technical Sales & Delivery team consists of 22 people within the AP region and is the fastest growing Organization within the Value Added Services domain of Visa. The Team comprises of Technical Sales Consultants, Client delivery consultant, project managers and Merchant Optimization consultants. With the booming Asia Pacific Business, we are looking to add another vibrant candidate into our bustling team to assist in expanding the vibrant and dynamic business.

What a Senior Manager, Technical Sales Engineering, Card Present Processing does at Visa:

The role will be responsible for providing technical and functional expertise for Visa Acceptance Platform card present solutions to merchants, acquirers, payment service providers or technology partners. The role requires you to lead the technical pre-sales consultation, implementation, and integration of new or existing clients.

You will be required to work closely with regional & local sales teams, internal operations teams, and product teams to ensure success. The success of this role will be measured on growth of revenue and successfully integrated clients. Candidates should have demonstrated skills in card present solutions implementation with merchants, acquirers, payment service providers or technology providers. The candidate should also possess Solution Consulting, Architecture Design, Project management, Business Process consulting, and presentation/training in complex IT environments. Familiarity with SaaS solutions related to bankcard/acquiring, payment gateway, payment security, and fraud prevention. The right candidate will have a passion for project management excellence, customer advocacy, and will see this role as contributing to the strategic evolution of our business.

Responsibilities

• Drive conversations with Merchants, Acquirers, Payment Service Providers and technology providers, on SaaS /Internet Payment Gateway based card present acquiring operations and processing capabilities.
• Solution Consulting, Project Planning and implementation of complex country based / regional based SaaS POS Acquiring projects
• API integration and testing on POS terminal & Infrastructure connection to a payment gateway. Having completed at least 2-3 projects of POS terminal into a payment gateway Integration
• Provide technical, functional and subject matter expertise to our sales team
• Conduct technical presentations and product demonstrations for customer audiences
• Be a supporting resource in the preparation and responses for RFPs and RFIs
• Work closely with our Product Management team to maintain technical and functional knowledge of existing and new services
• Identify and work with third party resources as necessary to support client integration needs
• Work with industry standard project management methodologies
• Design and document custom workflow processes
• Conduct Business Process to Payments Workflow Workshops
• Consult with Clients for Solution Design & Architectural design
• Work with internal and client teams to develop integration plans, manage diverse stakeholders, and manage expectations

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Your assignment

• Maximising sales and profitability by ensuring your area of responsibility is clean, tidy, fully stocked and correctly priced. You also ensure your products are in perfect condition at all times.
• Being passionate about the products you sell and actively learning about their features and benefits. You then want to share this knowledge with customers and colleagues.
• Actively approaching customers who you see need additional help, and advising them on the best solutions for their homes in order to sell more.
• Preparing your area of responsibility for stock replenishment and next day’s business.
• Understanding your department’s action plans, and supporting the goals and targets set by your manager.
• Ensuring your department is clean and tidy, with items properly displayed, priced and fully stocked.

LIFE AS AN ACS BROKER

• Building your list of potential customers by researching our database, websites, LinkedIn and trade press  
• Pro-actively targeting your list through outbound sales calls, emails and visits (both face-to-face and virtual) and converting them from potential customers to ACS customers
• Building relationships with Cargo Operators to ensure access to the widest range of aircraft available to provide solutions for our customers
• Maintain relationships with customers to ensure repeat business
• Working to sales target meeting financial objectives
• Ability to demonstrate expert understanding of the aircraft and chartering process
• Manage charter bookings from enquiry to completion
• Receiving inbound requests for urgent charters virtually 24/7
• Present bespoke quotes to customers demonstrating good commercial acumen
• Flight watching/overseeing flight departures (this might be unsociable hours)

We are looking for a dynamic and organized Sales Coordinator with 2-4 years of experience to join our team. This role requires a strong understanding of cloud technologies, including Databricks, AWS, and GCP, to effectively support regional sales teams and ensure smooth sales processes. The successful candidate will be responsible for coordinating communication and activities across multiple regional teams, ensuring timely updates and alignment on sales strategies.

Key responsibilities include managing sales data pipelines, assisting in data integration, and providing insights using cloud-based platforms to optimize sales performance. You will work closely with regional sales managers, ensuring that data is accurately processed, analyzed, and reported using Databricks and other cloud tools. Additionally, you will help design and maintain dashboards to track sales metrics and performance indicators across regions.

This role requires excellent communication and organizational skills, as well as the ability to handle multiple priorities in a fast-paced environment. A strong attention to detail and an analytical mindset are critical to drive efficiency and improvement in sales operations. Familiarity with reporting tools and experience working with cross-functional teams is highly desired.

Responsibilities:

• Coordinate activities and communication between regional sales teams.
• Manage and monitor sales data pipelines using Databricks, AWS, and GCP.
• Assist in sales data integration and analysis to optimize sales strategies.
• Provide regular sales performance insights and reports to regional managers.
• Design and maintain dashboards for tracking key sales metrics.
• Ensure alignment on sales goals and updates across teams.
• Collaborate with cross-functional teams to drive process improvements.
• Support regional teams in cloud data-related queries and troubleshooting.

Requirements:

• 2-4 years of experience in a similar role.
• Strong experience with Databricks, AWS, and GCP.
• Excellent organizational, communication, and coordination skills.
• Ability to work with multiple teams across different regions.
• Proficiency in data analytics and reporting tools.
• Strong problem-solving skills and attention to detail.

Job Description

• Assist on rates quotations / filing / maintenance / renewal of quotation & contracts.
• General administrative functions relating to pre-sales activities.
• Supports the customer contact by preparing customer documents.
• Supports the customer planning and implementation process.
• Provides customer information and supports the identification and qualification of Sales leads.
• Engages customer periodically with Key Account Managers / Sales for active interactions and involvements.
• Coordinates support of the Sales organization by the Sales Support Specialists.
• Performs general administrative functions and maintenance of staff discipline.
• Responsible for upkeep of ISO standards / Audit requirements / Environmental awareness and ensure maintenance of customer contracts for team.
• Performs any other duties assigned by immediate superior.

Job Requirements

• Broad understanding of the forwarding business
• Ability to handle multiple and hanging priorities
• Ability to work effectively, independently and in a team environment
• Excellent verbal and written communication skills
• Excellent basic business skills
• Experience with MS offices e.g. Outlook; experience with CRM tools preferred
• Diploma/ degree with at least 3-4 years of work experience

**Only shortlisted applicants will be contacted**

Job Description

• Seeks and prospects for high value target accounts to win new customers generally in the 100k - 500k range net sales per annum; focusing bringing new Ocean freight customers on board.
• Builds rapport and trust with customers by being informed about customer's business and the market
• Assesses the type and size of customer needs and recommends solutions based on these needs by using industry knowledge
• Closes business connecting a customer need with a DHL solution and the value it may create for the customers
• Gathers customer and market information to update product and trade lane on current conditions
• Supports customer retention by conducting joints visits with Product, TL and organizing workshops inviting customers to share information on updated regulations, products, etc.
• Ensures successful retention of customers by maintaining close liaison with them, ascertaining their satisfaction level via DHL Global Forwarding service standards and to anticipate and/or prevent potential problems.
• Uses networks within the various Sales channels within DP DHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs.
• Provides forecast in relation to opportunities & pipelines using DGF CRM.
• Engages pro-actively with Product to resolve commercial / operational issues.
• Collects relevant customer information for the RFI/RFP/RFQ and prepare documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's).
• Performs any other duties assigned by immediate superior

Requirements

• Deep knowledge in the freight forwarding business
• Good communication and presentation skills, ideally selling experience in competitive markets
• High degree of self confidence, initiative and commitment
• Diploma/ degree with at least 3-4 years of relevant working experience

Task: The Intern, Sales Administration will have the opportunity to support in sales and marketing events (e.g. trainings, seminars, workshops etc.) for the Singapore Sales Team. This includes and not limited to event preparation, logistics and administrative support, events management.

Responsibilities:

• Support sales and marketing events (e.g. trainings, seminars, workshops etc.) for the Singapore Sales Team. Includes and not limited to events preparation, logistics and administrative support, events management
• Packing, ordering and replenish of Promotional Materials from Rohde & Schwarz Munich (eg. Product Brochure, Datasheet, Catalogue etc.)
• Administrative tasks including and not limited to printing / photocopying training materials, filing, ordering stationery or marketing supplies
• Coordinate with logistics forwarder or courier for the arrangement of incoming and outgoing shipment and delivery
• Other ad-hoc assignments as assigned by the supervisor

Requirements:

• Graduating students Diploma in Business Administration or relevant field of studies
• Good communication (i.e. writing and speaking) and interpersonal skills
• Attention to detail, proactive, self-motivated and willingness to learn
• Possess good customer-focused and results-oriented attitude
• Willingness to coordinate and work with colleagues across other departments or countries
• Proficiency in MS Office (MS Excel, Words and PowerPoint)
• Excellent time management skills and the ability to prioritize work

About the Company:

Rohde & Schwarz is home to in-depth engineering know-how and highly innovative and committed employees. We're recognized as a world market leader in wireless communications. Plus, we develop future-oriented products for many growth markets such as mobile phone technology, radiocommunications and digital television. We do business in more than 70 countries worldwide, and we value individuals who share our main objective: To be the best!

Rohde & Schwarz Singapore is the competence centre in the heart of Asia for sales, systems & projects, service & repair, calibration; R&D and customer support. We aim to bring Rohde & Schwarz's technical competence one step closer to our customers in the region. Together with the Asian subsidiaries and agents, the Regional Headquarters (Asia Pacific) located in Singapore forms the integral part of the company's multi-cultural sales and distribution network to service our customers.

We are looking for a dynamic and organized Sales Coordinator with 2-4 years of experience to join our team. This role requires a strong understanding of cloud technologies, including Databricks, AWS, and GCP, to effectively support regional sales teams and ensure smooth sales processes. The successful candidate will be responsible for coordinating communication and activities across multiple regional teams, ensuring timely updates and alignment on sales strategies.

Key responsibilities include managing sales data pipelines, assisting in data integration, and providing insights using cloud-based platforms to optimize sales performance. You will work closely with regional sales managers, ensuring that data is accurately processed, analyzed, and reported using Databricks and other cloud tools. Additionally, you will help design and maintain dashboards to track sales metrics and performance indicators across regions.

This role requires excellent communication and organizational skills, as well as the ability to handle multiple priorities in a fast-paced environment. A strong attention to detail and an analytical mindset are critical to drive efficiency and improvement in sales operations. Familiarity with reporting tools and experience working with cross-functional teams is highly desired.

Responsibilities:

• Coordinate activities and communication between regional sales teams.
• Manage and monitor sales data pipelines using Databricks, AWS, and GCP.
• Assist in sales data integration and analysis to optimize sales strategies.
• Provide regular sales performance insights and reports to regional managers.
• Design and maintain dashboards for tracking key sales metrics.
• Ensure alignment on sales goals and updates across teams.
• Collaborate with cross-functional teams to drive process improvements.
• Support regional teams in cloud data-related queries and troubleshooting.

• 2-4 years of experience in a similar role.
• Strong experience with Databricks, AWS, and GCP.
• Excellent organizational, communication, and coordination skills.
• Ability to work with multiple teams across different regions.
• Proficiency in data analytics and reporting tools.
• Strong problem-solving skills and attention to detail.

Team Summary
The Head of Acceptance Sales leads a team of sales leaders and sales executives in the regional market support centre in Singapore and throughout the Asia Pacific region. This team are accountable for driving sales, revenue growth and overall market adoption of Visa’s expanding range of solutions on the seller-side of the payments ecosystem. Identifying how customers define success and then linking Visa Products and Services to specific customer needs so they achieve their defined goals. 

The role reports to the Senior Vice President, Head of Value-Added Services, Asia Pacific, and is a key member of the Asia Pacific Value-Added Services leadership team.

What a Head of Acceptance Sales does at Visa:

• Exceed ambitious sales targets 
  • Develop and deliver annual and 3-year revenue and profitability plans.
  • Work cross functionally with leaders of account management teams, including Merchant Sales & Acquiring, Digital Partnerships and the Account Executive teams supporting Financial Institution clients.
  • Support build of and adherence to regional ‘go to market’ plans.
  • Align client goals and timelines, executive engagement, and the effective delivery of value propositions.
  • Achieve objectives and outlook by leading sales alignment with global and regional Acceptance product and solutioning teams and other Visa functions.
  • Proactively help Account Executives to identify opportunities to leverage existing Acceptance products and solutions.
  • Achieve quarterly bookings and revenue goals.
  • Drive teams to create a high value pipeline for new business and upsells.
  • Lead teams through the sales cycle from prospecting through close.
  • Enable sales acceleration and prioritization of activities with high potential client targets, use cases, industry segments, etc.
  • Lead regular pipeline review and problem-solving sessions with salespeople and help problem solve when client plans are stalled.
• Lead the sales team to achieve results
  • Manage a regional team of sales and business development managers, and sales operations staff; oversee other functional activities as needed.
  • Ensure high performance, team cohesiveness, and individual seller development.
  • Deploy resources for optimal growth across the wide set of opportunities.
  • Establish consistent, effective processes that incorporate the use of proven sales methodologies.  
  • Build team’s product knowledge across all related Product domains so they can demonstrate product/service capabilities to customers at 200-300 level of technical depth.
  • Review and adjust activities as needed to achieve results.
  • Drive implementation of sales initiatives, report sales activity levels, close monitoring of forecast and pipeline.
  • Ensure roll out and adoption of sales best practices.
  • Attracting, retaining, developing and motivating a high performing, best-in-class sales team.
• Work with cross-functional partners to ensure we have what we need to be successful with our clients
  • Manage close working partnerships with Visa stakeholders in each market/region –Country Managers, Account Executives, Heads of Product, Risk, Corporate Relations, Legal, Interchange, etc.
  • Collaborate closely with the regional Acceptance Solutions team to ensure the region’s product requirements are clearly understood and delivered
  • Partner closely with regional and global Sales support functions – including Go-to-Market, Sales Enablement and Sales Operations – to adhere to best practices in making Visa Products easy to buy and easy to sell
  • Partner with local Sales Engineering teams to inform detailed development and delivery of customer-centric Seller solutions.
  • Work with Sales Enablement and Marketing to ensure our client facing materials are fit-for-purpose and help accelerate the learning and sales process.
  • Work with Legal to ensure client contracts drive to successful outcomes for both Visa and our clients.
  • Work with Client Delivery and Client Services to handoff the sale to implementation and ensure well-run projects.
  • Facilitate the capture and communication of client feedback on product and value-added services to inform product evolution.

Why this is important to Visa
Value Added Services growth is a critical strategic focus for Visa and Acceptance is a major part of this growth. You will be part of a market leader solution in Asia Pacific, engaging with some of the largest ecommerce organizations in the region and helping merchants and acquirers to share the digital payment experiences for customers across the Asia Pacific region. The role will drive maximum value within our existing customer base by expanding the client relationships into new product sales, as well as retaining and optimising existing business. Target client segments include merchants, payment facilitators, marketplaces, fintechs, banks (in particular, with an acquiring business), acquirers, and software providers who have or intend to fold payments into their offerings. 

The individual will contribute to Bank sales acceleration for Visa Direct in Asia Pacific.  This is a unique opportunity to be part of building a new ecosystem in the fast-moving world of payment and one of the key growth pillars in Visa Commercial and Money Movement business.

This role will be responsible for working with in-country sellers to achieve sales targets and accelerating growth of Visa Direct across the region.  The candidate will be working in an agile environment, so this person must be passionate, driven and proactive in driving client conversations, and opportunities in achieving our goals.  Visa is an organization that emphasize on collaboration, and teamwork, a matrix organization, the person must be able to work along with both functional managers, however, maintain the ability to drive conversation both internally and externally to ensure Visa achieve a positive and right outcomes for our customers and stakeholders.

Organizational savvy and interpersonal skills are critical, as we interface with specialized product groups, financial institution sales, merchant and acquiring sales, client consulting, marketing and corporate communications, legal, and finance to coordinate the end goal of achieving aspirational objectives.

What we expect of you, day to day:

• Achieve annual sales goals of Visa Direct, in partnership with local sales and account executives
• Working with individual market sales as specialized seller to help customers further understand product value proposition and building business cases
• Develop sales strategy for sales acceleration, including determining high potential client targets, use cases, verticals, etc.
• Work with cross functional partners across the region to ensure we have what we need to be successful with our clients
• Work with Visa Direct Solutioning and Product teams to develop the go-to-market strategy and ensure we have the right value proposition and product construct to meet client needs
• Work with Marketing to ensure our client facing materials are excellent and help accelerate the learning and sales process
• Work with Communications to share progress and growth to external audiences through a communication plan, PR, conference events, etc.
• Work with Finance to ensure appropriate deal structure, modelling and approval process are in place
• Work with Legal to ensure client contracts that drive to successful outcomes for both Visa and our clients
• Ensure in-country sellers are equipped and able to sell Visa Direct to clients, and work with the training liaison to drive ongoing sales training for the in-country sales team so they are equipped with the knowledge
• Help sellers trouble-shoot and overcome client objections
• Develop and execute a process to capture client feedback on product and value-added services, and socialize with other Visa teams, in particular the Visa Direct Platform team

Job Description

• Manages relationship of a defined number of CSI/ MNC and SC customers and prospects in a particular
  sector (serves as primary contact for the customers and coordinates the account e.g. with regards to Trade
  Lane involvement).
• Seeks and prospects for Strategic Customer targets to win new customers.
• Ensures that Key Account activities are aligned with global/regional sector strategy
• Focuses more on customer and sales relationship building through attending external customer meetings
  and internal meetings as necessary in order to support business development.
• Achieves stipulated sales target by maintaining a healthy pipeline, good contractual performance and
  proactive thinking.
• Ensures accuracy and proper maintenance of sales activity records through regular reporting and analysis of
  sales activities.
• Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer
  implementation in order to ensure proper operational handover and implementation to meet customer
  expectations (SLA's & SOP's).
• Ensures successful retention of customers by maintaining close liaison with them, ascertaining their
  satisfaction level via DHL Global Forwarding service standards and to anticipate and/or prevent potential
  problems.
• Coordinates with CRMs on account planning, customer enquiries, business reviews, etc.
• Updates CRMs and executive sponsors at regular intervals, ensuring they have an awareness of business
  critical issues.
• Consults CRMs and Sector Heads on potential solutions and best practice.
• Gathers customer and market information to update Product and Trade Lane on current conditions.

Job Requirements

• Experienced in Account Management of Freight Forwarding or related international transportation services customers - managing SLA with SOP, monthly performance reviews with customers
• Proven track record in developing and growing business with assigned portfolio of customers through RFQ, customised solutions selling
• Good understanding of sector trends in the freight forwarding industry
• Able to identify customer needs by gathering information and building long-term relationships through value creation
• Well developed communication and presentation skills
• Diploma/ degree with more than 3 years of relevant working experience in a MNC environment

WHO ARE WE?

Kaliber is a performance marketing agency & consultancy composed of passionate digital marketers that offer thought leadership, world-class strategy and execution for our fast-growth clients. We take major pride in learning & development for our team, sharing over $500M experience in digital advertising. Kaliber has a diverse portfolio of clients, a team of over 30 performance experts across 6 countries and a  welcoming company culture.

ABOUT THE ROLE

The digital marketing performance manager holds the accountability of the overall account performance and budget utilization for a portfolio of clients and ensures that the team works cohesively in developing, maintaining and optimizing performance marketing channels. Additionally, the mid-tier position is responsible in producing reports and insights along with recommending growth strategies and tactics for internal and external stakeholders. This role requires a people leader with a strong strategic mindset, experience in project management, established communication skills, a deep understanding of digital marketing disciplines (paid and non-paid) and analytical mind.

RESPONSIBILITIES

Management and Growth (40%)

• Frequently monitor performance dashboard and proactively maintain performance and budget pacing
• Measure and report performance of all channels and campaigns, and assess against goals to internal and external stakeholders
• Contribute to the development of media plans and successful performance marketing strategies
• Maintain complete visibility on campaign opportunities and risks
• Provide recommendation on tactical developments and optimisations 
• Hands on campaign executions when required
• Remain constantly updated with company capabilities and service and upgrade knowledge on digital marketing solutions so as to effectively communicate all offerings to the client

Project Management (40%)

• Lead and brief multiple projects relating to marketing campaigns and creative
• Communicate internally and externally on project status
• Ensuring and monitoring satisfactory quality of work
• Manage and oversee the team’s workload and priorities
• Control client delivery to prevent over-servicing
• Delegate, supervise and apply quality control on executional tasks
• Keep up to date with promotional campaigns and proactively manage the execution

Team Management and Development (20%)

• Provide guidance, support, and encouragement to team members to enhance their performance and boost their motivation.
• Coordinate and/or request trainings for the team or team members
• Flag team shortcomings (capacity, capability and/or behaviour) to the management team and contribute in resolving team issues

Qualification and Experience

• At least 3 years of experience in client servicing and team lead capacity working in a Digital Marketing Agency
• At least 1 year of managing multiple marketing projects
• Bachelor’s degree or equivalent experience

Technical and Soft Skills

• Skilled proficiency in directly managing and strategizing for Google Ads and Facebook Ads as a minimum
• Proficiency in the following is an advantage: Google Analytics, Google Tag Manager, Google Data Studio, and Google Workspace Suite
• Experience in using Project Management software (preferably ClickUp)
• Excellent written and spoken interpersonal skills; with exceptional presentation skills
• Possess leadership and people development skills

Personality Traits

• Demonstrates Kaliber’s core values — transparent, communicative, people-centric, and possesses expertise in ones craft 
• Engages proactively within a team environment 
• Ability to use initiative and work without a high level of supervision
• Ambition to understand the business and what drives performance
• Excellent attention to detail 
• Ability to work in a fast-paced environment
• Quality driven, consistently aims to uphold high standards
• Maintains strict discretion and confidentiality
• Ability to navigate matrixed relationships, manage numerous partners, and coordinate resources to deliver desired outcomes 

• Hybrid-Remote team
• Flexible working hours
• Fast-growing startup company
• Friendly work environment
• Paid time off, including sick leaves and emergency leaves
• Provision for company-owned laptop
• Opportunities to develop into senior management roles
• and more!
  

NOTE: We are looking for candidates who are open to a hybrid, but flexible working set-up!

In Store POSM Execution

• Co-develop and execute in store marketing plan for all brand activations & innovations based on Marketing Calendar
• Manage collaboration with suppliers/ agencies regarding POS material/display/gadgets to develop, design & implement the best choice to achieve required objectives
• Execute & Track in-store merchandising and promotional activities across various Retail channels
• Provide back-end support in the tracking of marketing spend on a monthly basis

In Store Activation

• Liaise with Sales Teams & Field Sales Operations on in store activation scheduling based on Marketing Calendar
• Source for GWP Premiums to support trade activities & channel exclusive promotions
• Liaise with Agencies to ensure end to end execution excellence for all in store activation events across all JDE Brands
• Manage & Track inventory for all premium items in the Warehouse & Activation Agency warehouse

      Administrative Duties

• Work with cross functional teams to reconcile monthly A&P Budget
• Manage procurement processes for all Trade related expenses

Job Overview:

We are seeking a highly driven Sales Manager to lead new business development for IT roles across various industries in Singapore. The candidate will be responsible for identifying and securing new accounts, managing P&L, and driving the growth of the business by opening new logos within the region.

Key Responsibilities:

• Develop and execute strategies to acquire new clients across multiple industries in Singapore.
• Manage P&L for sales operations, ensuring profitability and efficient resource allocation.
• Identify, prospect, and open new logos within the region.
• Build strong relationships with key decision-makers and drive client engagement.
• Collaborate with internal teams to meet client requirements and ensure successful service delivery.

Qualifications:

• Proven experience in IT sales, business development, and managing P&L.
• Strong network and ability to open new accounts in Singapore.
• Excellent negotiation, communication, and leadership skills.

Responsibilities

· Ability to build a team of live streamers and perform in live streaming business

· Achieve monthly sales targets

- Able to work in retail as well as live streaming for Company’s channel on Tik Tok, Dou ying, XHS etc.

- Write short captions and blogs to be posted on China platforms

- To post daily on China social media platforms

- Come up with sales plan and the products/sale mechanics

· Coordinate after sales orders with logistics team

· Be a confident Sales Associate at all times and portray a professional and customer-oriented image

· Passionate in sharing and promoting products what you love to viewers.

· Communicate effectively to customers on all sales promotions, free gifts or any other promotions.

· Learn all the watch knowledge and able to perform change of watch battery.

· Responsible for retail store daily operation

· Ensure customer complaints (service-related) are resolved in a diplomatic and effective manner

· Execute merchandising display as per the Installation Guidelines, to ensure a clean and tidy store presentation

Requirements

· Experience in China social media platforms

· Energetic and motivated team player with cheerful disposition and strong desire to achieve

· Possess good communication skills and be sales driven

· Comfortable to work in fast paced environment

· Must be able to work retail/live streaming hours (i.e. shift work, public holidays and weekends)

· Hardworking, honest and driven

Job Overview:

We are seeking a dynamic and experienced Databricks Pre-Sales Consultant to drive sales efforts across the ASEAN region. The candidate will work closely with the sales team, engaging with clients to provide technical expertise, develop solutions, and showcase the value of Databricks for data engineering, analytics, and machine learning.

Key Responsibilities:

• Lead technical pre-sales activities and support the sales team across ASEAN.
• Conduct product demonstrations, technical deep dives, and proof-of-concepts for Databricks solutions.
• Collaborate with clients to understand business challenges and design tailored Databricks solutions.
• Serve as the primary technical point of contact for prospects during the sales cycle.
• Present technical solutions to both technical and non-technical stakeholders.
• Assist in developing sales proposals and technical documentation.
• Stay updated with the latest Databricks features and developments.
• Work closely with engineering and product teams to ensure successful client implementations.
• Build relationships with key decision-makers in client organizations.
• Travel as needed across ASEAN to meet clients and support sales activities.

Strong expertise in Databricks

Proven pre-sales experience

Excellent communication and presentation skills.

Ability to work in a fast-paced sales environment and travel within the ASEAN region.

Team Summary

To ensure that Visa’s payment technology is truly available to everyone, everywhere requires the success of our key bank or merchant partners and internal business units. The Global Data Solutions organization supports these partners by using our extraordinarily rich data set that spans more than 3 billion cards globally and captures more than 100 billion transactions in a single year. The Marketing function is supported by the Global Data Solutions organization, a high-performing team of data scientists, data analysts and data engineers helping major organizations adapt and evolve to meet the changes taking place in technology, finance, and commerce, with cutting-edge, creative and advanced analytic solutions. Our focus lies on building creative solutions that have an immediate impact on the business of our highly analytical partners. We work in complementary teams comprising members from Data Science and various groups at Visa.

To support our rapidly growing group we are looking for data scientists who are equally passionate about the opportunity to use Visa’s rich data to tackle meaningful business problems. 

What a Marketing Data Scientist does at Visa:

The position will be based in Visa’s Singapore office. The successful candidate will have the opportunity to work on a variety of analytical challenges across consumer behavior analytics, marketing campaign measurement, predictive modeling, alternative marketing data capability development such as matching research data to internal transaction data, etc. S/he will have a highly analytical bent of mind and requisite skills to independently analyze and interpret data insights.

• Conduct statistical analyses on transaction data with big data tools like Hadoop and Spark to identify interesting and valuable insights and trends, produce visualization and reports to internal and external teams
• Supporting the development of a robust system for measuring and optimizing the quality of deployed algorithms and models.
• Monitoring AI models in production to evaluate performance, model drift, and decay.
• Actively seek out opportunities to innovate by using VisaNet, non-traditional data and new modelling techniques fit for purpose to the needs of our clients
• Act as data science advocate within our partners, advising and coaching analytical teams and sharing best practices and case studies.
• Partner with roles across the organization including consultants, engineering, and data scientists to address prioritized business problems

Why this is important to Visa

With a rapid change in the payment landscape, new regulations around Open banking and Open data and the emergence of new Fintech players – the payment ecosystem is rapidly evolving, and our clients are looking to Visa as the payment experts to help them navigate through the opportunities and challenges that these changes pose.  Visa with its global reach and rich transaction data set combined with Marketing expertise, is ideally positioned to assist clients solve their strategic business problems with insights & world class go-to-market ideas to help grow our clients business.

Projects you will be a part of:

The nature of projects this role will play a key role in vary. This would include collaborating with Visa Marketing teams, primarily the Insights & Analytics team to help solve our clients’ most strategic business problems by leveraging data science solutions, such as working on integrating VisaNet data with other external datasets .

• Matched Panel/Research: Integrate Survey based consumer data with Visanet proprietary datasets to enrich transactional information with demographic, attitudinal and behavioral information to help Visa & our client’s measure their campaigns and drive loyalty.
• Marketing Measurement: Measure and optimize Visa and our clients’ campaigns through a variety of methodologies ranging from experiments (test and control) to econometric models
• Time-series/predictive models: build and use simulations to understand what if scenarios, and projected outcomes of media investments vs not investing
• Consumer behavior analytics: Design and develop analytics for Visa and our clients’ to quantify transactional and payment volume outcomes of changing consumer behavior, e.g. loading card on file, subscribing to streaming services, tapping to pay.

The Role

As part of our regional expansion, we are looking for a digital marketing intern to support Intellect in B2B and B2C Marketing. We are looking for someone who has big ideas, but is also detail-obsessed, feels confident working with data, and is looking to grow their digital marketing skill set in a rapidly growing company.

He/she will be reporting to the Brand Marketing Manager.

You will be involved in the day-to-day running of digital campaigns and initiatives which includes:

• Work with Brand Marketing to ideate new marketing campaigns and initiatives
• Assist the team in ideating and executing a content calendar across Facebook, Instagram, LinkedIn, and other new media platforms
• Tracking and analysing content and paid marketing efforts on social media
• Create content and copy for integrated media strategies such as PR, email, video and paid marketing
• Manage and nurture working relationships with ambassadors and Key Opinion Leaders (KOLs)
• Liaise with key brand partners and co-building promotional campaigns
• Support the Marketing team in organising and planning for Intellect’s annual Mental Health Festival
• Partner with B2B Marketing team to organise Intellect’s sponsored booth and entitlements at key HR conferences
• Assist with event marketing for thought leadership events that are self-organised or run with partners
• Test and learn new digital assets on various owned, earned, and paid platforms

• Currently pursuing a Bachelor's degree or higher
• Have excellent written & verbal communication skills in English
• Are data driven, results focused and always looking to improve things
• Highly organised, and ability to work independently and in teams
• Preference for candidates which are able to commit full-time (3-6 months)
• Preference for experience in prior jobs, internships, and/or certifications in Digital Marketing

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals