Job Description:

• · Processing Subcon Invoices
• · Updating UAT (User Acceptance Testing) to system
• · Purchasing Extended Warranty
• · Support sales team on order processing, and delivery arrangement
• · Assist customers in pre and after-sales support
• · Attend to sales enquiries via email phone call
• · Assist other task given by Manager
• · Able to perform repetitive tasks; good communication and organizational skills, attention to details, a team player and possess a positive working attitude

Compex Systems Pte Ltd is wholly owned by Powermatic Data Systems Ltd (SGX Singapore). From its inception in 1987, Compex has been specializing in product design and manufacturing and delivering superior OEM/ODM/JDM services in wireless communications. Having worldwide offices and a strong presence in USA, Europe and Asia, we are an influencing choice company for IT professionals and talent pool.

We are appointed as Authorised Design Center by Qualcomm Atheros (QCA), and we design the latest QCA products with their most advanced chipsets and drivers. We offer exciting career opportunities to all professionals.

Responsibilities:

• Developing sales strategy and strategic planning, quantifying sales targets, and working with sales targets like OEM, ODM customers and design-houses to design-in our products.
• Oversee the entire OEM/ODM project from initial contract negotiation to product delivery
• Monitor market trends, industry developments, and competitor activities to identify new opportunities.
• Working closely with various internal departments including R&D, supply chain, quality, etc., to ensure the smooth completion of orders;

Job Requirements:

• Min Diploma and with several years of sales experience working with OEM, ODM, design house, channels customers.
• Those with ODM and OEM sales experience in Semiconductor or networking industries are preferred;
• Good communication and negotiation skills, and can effectively communicate and cooperate with customers;
• Proficiency in English and Chinese languages to communicate effectively with Chinese customers.

Interested applicants are invited to send your updated resume with expected salary & recent photograph in MS Word format via Apply Now. We regret that only shortlisted applicants will be notified.

- Able to provide advice on space planning, design conceptualization and materials. - Project management - Ensure smooth coordination for project workflow - Meet deadlines - Knowledge in AutoCAD, Sketch up, Photoshop or BIM

- Self-motivated

- Experience preferred.

- Training will be provided

- Proficient in English and Mandarin to liaise with Mandarin speaking clients

- Excellent interpersonal and communication skills

- High commission

- Career advancement for achiever

- Singaporean, PR and Malaysian may apply.

Are you interested to work for a premium eco-bedding brand with a focus on quality and sustainability?

We are looking for an ASSISTANT SALES MANAGER who will oversee the overall business expansion of Heveya® in Singapore.

Our next hire would ideally be a hands-on and all-around person, who has the drive to develop a sales team and set them up for success. You will be part of the team shaping Heveya®’s expansion in Singapore.

How you will contribute:

• Lead, inspire, and motivate the sales team to consistently meet and exceed sales targets.
• Develop strategies to improve conversion rates and boost customer satisfaction, driving both in-store and online sales performance.
• Enhance the customer experience by ensuring a high standard of customer service and upholding visual merchandising (VM) guidelines to create an inviting and engaging store environment.
• Monitor sales floor activity to ensure sales staff are following best practices and delivering excellent service.
• Lead ongoing training programs for junior staff and part-time employees to develop their sales skills, product knowledge, and customer service abilities.
• Conduct one-on-one coaching and provide constructive feedback to team members to foster continuous improvement.
• Oversee the scheduling of sales team shifts, ensuring optimal coverage and peak-time availability.
• Lead regular sales meetings to track performance, discuss goals, and identify areas for improvement.
• Manage communication with suppliers regarding product inquiries, customizations, and quotations.
• Take charge of handling customer complaints, resolve issues promptly, and ensure customer satisfaction.
• Act as the primary point of contact for Departmental Store Partners, maintaining and nurturing strong relationships.
• Collaborate with Sales Operations to improve forecasting accuracy and ensure seamless inventory management.

Position title : Sales Engineer

• Location: Loyang Industrial Estate
• Working Days: Mon - Fri (830 a.m. to 530p.m.)
• Salary : $3,000 - $4,500 (depends experience)

Requirements

• Possesed Bachelor’s degree in Engineering, Mechanical Engineering, Electrical Engineering preferred or related technical field, Minimum Diploma in related technical field.
• Minimum of 3 years of experience in a sales engineering role, preferably within the equipment sales and service industry.
• Technical Skills: Strong understanding of vacuum pump technology or other technical equipment. Proficiency in technical sales and solution design.
• Sales Skills: Proven track record in achieving sales targets and managing customer relationships.
• Travel: Required to support regional customers in Southeast Asia (30-40%).

Key Responsibilities:

1. Customer Engagement and Relationship Management:

• Develop and maintain strong relationships with key customers and stakeholders.
• Conduct needs assessments to understand customer requirements and challenges.
• Provide technical consultation to customers, offering solutions that align with their operational goals.

2. Sales Support:

• Scout, develop and obtain leads with new customers to develop sales in your assigned territory.
• Prepare and deliver compelling presentations and product demonstrations to potential clients.
• Develop detailed quotes and proposals, addressing customer needs and specifying technical requirements.

3. Service Support:

• Liaise with customers, end-users and purchasers to introduce the company’s service capabilities.
• Drive the sales of services to existing and new customers with equipment sold by the company.
• Coordinate with the engineering and service teams to ensure seamless project execution and delivery.
• Act as a point of contact for post-sales support, troubleshooting and sales of service.

4. Market and Product Knowledge:

• Stay up-to-date with industry trends, emerging technologies, and competitive landscape.
• Continuously enhance product knowledge and understand advancements in equipment and service offerings.
• Share insights, feedback and customer requirements with the product development and marketing teams to drive innovation.
• Participate in all company-participated trade shows and seminars in Singapore and abroad.

5. Training and Support:

• Educate customers on equipment features, benefits, and maintenance requirements.
• Conduct training sessions for customers and internal teams to ensure proper usage and understanding of products.
• Assist management with any other ad-hoc tasks and duties as and where required.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

About the Role:

The Sales Operations Business Partner will own Confluent’s sales processes and work closely with the AVP(s) / RSD(s) of Sales to help manage the team's selling efforts. The Sales Ops Business Partner’s primary responsibilities will be to provide data and analytical support to manage and improve Confluent’s sales processes and cycle, as well as utilizing pipeline data to help report, analyze and forecast the company’s current quarter’s business.
Confluent is a dynamic, fast-paced sales environment that requires excellent communication skills and the ability to multitask on tight deadlines. The ideal candidate will thrive in this environment, possess superior analytical skills and the ability to work well as part of a team

What You Will Do:

• Be responsible for accurate forecasting and pipeline analytics as well as reporting and analysis of sales results (including system dashboards)
• Work with the AVP of Sales, RSD's and Finance to refine go-to-market models and sales methodology, including identifying and solving pain points within the organization and sales process proactively
• Identify issues and solutions to improve the efficiency of the sales force participate in weekly, quarterly and annual sales planning by preparing and supporting the delivery of specific sales coverage and forecasting analytics
• Lead efforts to standardize processes and systems (e.g. Salesforce.com) to enable accurate and efficient data collection and management of the company’s sales efforts
• Partner with the Sales leaders to facilitate our global sales territory planning, by creating and allocating territories as the sales team grows
• Own communication to the field and maintain calendar of communications from a global to sub-region standpoint as well as sales process adoption
• Collaborate across all business units and functions (Finance, Compensation, AE’s, Data Science, BD, Field Marketing, etc.)
• Work closely with other Sales Operations team members to share knowledge, best practices and facilitate standardization across the whole sales organization

What You Will Bring:

• BA/BS degree preferred
• At least 5+ years of Sales Operations experience preferably in a SaaS/Cloud company
• Advanced excel skills required
• Comfortable engaging at all levels in an organization to deliver results
• Excellent communicator with proven ability to clearly convey ideas and information in written and verbal form to a variety of audiences
• Endless curiosity and a need to dive deeper for understanding
• Ability to develop and maintain effective working relationships and display diplomatic and remarkable interpersonal skills with colleagues and other partners

A Multi-National Company managing Executive Offices looking for

LEASING EXECUTIVE (SALES).

Job Description:

- Complete performance requirements under the supervision of the Leasing Manager.

- Release office rental information through various media channels.

- Clearly and professionally reply customer inquiries and advice various services provided by the company.

- Show clients around the property/premises.

- Liaison with different third party contractors or agents to achieve sales prospects.

Requirements:

- Possess a Diploma in any discipline, preferably with good at communication, able to communicate at all levels.

- Preference will be given to candidates with 2-3 years experience in office/office building leasing or office building brokerage.

- Responsible, with up-market analysis ability and good service awareness.

- Fluent in both verbal & written English is a must.

- The Company is looking for candidates who possess friendly, energetic and cheerful personality, strong communication and coordination skills, team spirit, outgoing personality, responsible, ambitious, willing to learn new things and have a clear long-term career plan.

- Able to start work immediately or within a short notice.

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Whatsapp text ONLY +65 82250145

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• Identifying customers: Finding new and potential customers
• Closing sales: Negotiating prices and terms, and preparing sales agreements
• Building relationships: Maintaining contact with customers, and following up to continue relationships
• Analyzing markets: Researching target markets, and developing sales
• Preparing reports: Completing monthly sales reports
• Attending events: Attending conferences and trade shows to learn about new products and customer needs
• Resolving issues: Handling customer complaints, returns, price changes, and discounts

Responsibilities:

• Manage sales growth of key retail accounts and monitoring the accounts’ performance.
• Maintain strong and good working relationships with existing customers.
• Liaise with supermarket personnel for best product display space and rental during promotion periods.
• Achieve / exceed monthly sales targets.
• Develop and implement strategies to enhance the visibility and performance of our products on various channels.
• Conduct frequent market visits to outlets and analyzing trends in market dynamics.
• Expand clientele base and key accounts through networking, cold calling, and social media channels to drive sales revenue.
• Develop and implement innovative market penetration strategies and new launch promotions.
• Manage merchandisers and promoters on their job performance.
• Assist to resolve any issues or complaints from customers, outlets or merchandisers / promoters.
• In-depth understanding of the Company’s range of products and services
• Any ad-hoc duties as assigned by Manager.

Qualifications:

• Diploma / Marketing / Business Administration
• Minimum 2 years of relevant experience in F&B or FMCG industry
• Proficiency in Microsoft Office, e.g. excel, powerpoint.
• A dynamic and highly motivated individual with ability to multi-task effectively
• Customer oriented with excellent interpersonal skills
• Able to work independently as well as in a team environment

• Working location: Hillview
• Working days: 5.5 days
• Working hours: Mon – Thur (08:30 to 18:00), Fri (08:30 to 17:30), Alternate Sat(08:30 to 12:00)
• Salary: $2,800 - $3,000 + Commission + Annual Performance Bonus

Responsibilities

• Understand the market and find new avenues to generate business to hit department targets
• Find new avenues of growth through long-term service contracts to augment ad-hoc business.
• Assist in preparing proposals and quotations for incoming enquiries
• Prepare information and assist the Manager with tender submissions
• Provide input and assist with new digital and traditional marketing campaigns
• Follow up on submitted proposals and work closely with the Manager to foster strong relationships with customers
• Create and track submitted proposals and report status to the Manager
• Develop an appropriate network of industry contacts and reach out with direct marketing tools
• Liaise with manufacturers of products to study problems, troubleshoot technical questions and relay information back to Manager
• Represent at trade exhibitions and events as required
• Accompany the Manager for client meetings as needed.

Requirements

• Proficiency in Microsoft Office
• Relevant work experience

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Sales & Administration Documentation:

· Responsible for handling all sales-related paperwork, including the creation, maintenance, and management of administrative documents. This includes processing sales orders, ensuring all records are up-to-date and accurate, and assisting the sales team in managing documentation requirements.

Prepare Shipping and Banking Documents:

· Manage the preparation and organization of all essential shipping documents such as bills of lading, invoices, packing lists, and certificates of origin, ensuring compliance with legal and regulatory requirements.

· Handle the preparation of banking documents related to Letters of Credit (LCs), Bank Guarantees, and payment processing to ensure smooth and timely financial transactions.

· Collaborate closely with shipping companies to ensure timely and accurate delivery schedules, coordinate shipments, and resolve any potential issues that may arise in transit.

· Maintain ongoing communication with banks, customers, and vendors regarding shipping schedules, payment terms, and any necessary documentation for international trade transactions.

Job Requirements :

· Diploma in Shipping and Logistics, Supply chain management and other related studies

· Minimum 5 years of related working experiences in an International trading environment.

· Experience in preparation of shipping documents for import & export shipments

· Strong understanding of the intricacies of shipping documents (e.g., bills of lading, export/import documentation) and banking documentation (such as Letters of Credit, and documents for international trade finance) essential for facilitating global commodity trades.

· Proficient in MS office applications (Knowledge of SAP is advantageous)

· A team player with strong interpersonal and communication skills is critical to work collaboratively with internal teams, customers, vendors, and other third-party partners.

· Able to work independently in a dynamic environment

Location : Raffles Place - 5 days

Salary : $S4,000.00 – S$5,000.00

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Interested applicants please send your resume to [email protected]

We regret that only short-listed candidates will be notified.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Job Summary:

Formulate and execute sales plan in line with company long term and mid-term goals to achieve sales targets and revenue goals. A people person and team player that works well with leaders of other functions to achieve the common goals of Ademco.

Job Responsibilities:

• Develop and execute sales development plan to achieve sales targets, expand our customer base and execute company strategic goals
• Own and hit/exceed annual sales and profit/margin targets within assigned territory and accounts
• To personally accountable for and develop pipeline target and activities that is mutually agreeable with the management
• Create and communicate sales goals and ensure SG leadership team are informed on the progress of those goals
• Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs
• Effectively communicate value propositions through presentations and proposals
• Monitor changes in the industry and leverage them for business opportunities
• Participate in forums to keep abreast of new changes in the industry and practices
• Recommend changes in pricing structures in product lines or products
• To perform any other duties that may be assigned by the management

Job Requirements:

• Minimum 6 years of project sales and segment development experience with proven track records. At least 2 years in senior sales management position. Experience in Security Industry would be added advantage.
• Great personality and relationship builder
• Excellent written and verbal communications skills
• Proven ability to build close relationship with customer
• Proven ability to drive the sales process from start to finish
• Proven ability to position products and differentiation against competitors
• Proven ability to articulate the distinct aspects of services and products
• High energy level. Positive, "can do" attitude
• Excellent listening, negotiation and presentation skills

We would like you to state your current and expected package in the application so that we expedite the processing.

Job Descriptions:

• Check email and respond to customer's enqiury
• Handle to phone calls and handle customer's queries
• Process sales order, manage goods returned from customers, and coordinate with the logistic department
• Prepare invoices using Autocount system
• Generate monthly SOA and email / send to customers
• Obtain quotation and issue POs to supplier
• Assist in E-commerce receipt, match online orders with sales invoices
• Maintain proper filing of all documents
• Ad-hoc duties as assigned by Management from time to time

Requirements:

• Bilingual in English and Mandarin to liaise with Mandarin speaking customers
• At least 1 year of experience working as an admin
• Proficient in Microsoft Office

Responsibilities:

• Responsible for providing administrative and clerical support to Sales Team
• Handling sales enquiries, communicate and coordinate sales-related issues with customers and overseas offices
• Preparing quotations, reports and other sales-related document
• Sales order follow up and liaise with internal departments to ensure smooth delivery
• Other ad hoc projects as assigned

Requirements:

• Degree holder or above
• More than 2 years’ related working experience is a plus
• Good command of English
• Independent, self-motivated, well organized, highly responsible and detail minded
• Strong problem solving skills and an ability to adapt in a fast paced, dynamic team environment
• Strong multi-tasking ability and a good team player
• Good interpersonal and communication skills
• Fresh graduate will also be considered

Job Responsibilities:

• Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.
• Develop and execute strategies by analyzing current market trends and needs.
• Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.
• Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.
• Ensure accuracy in sales reports for record-keeping and management reporting.
• Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.
• Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.
• Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

Requirements:

• Prefer minimum 1-2 years of work experience in Business-to-Business sales or in Business development role (IT field will be an advantage).
• Diploma / Degree holder in related field (Sales or Information Technology).
• IT Product Knowledge. Knowledge or experience in HP / Lenovo SMB sales or IT solutions and consultancy will be an added advantage.
• Proven good sales track record in related fields.
• Excellent communicator with good presentation skills.
• Basic + Commission

We are seeking enthusiastic and customer-focused Sales Associates to join our retail team. In this role, you will be assisting customers, driving sales, and ensuring a seamless shopping experience. If you have a passion for retail, excellent communication skills, and enjoy engaging with people, we want to hear from you!

Key Responsibilities

1. Customer Service Excellence

• Greet and assist customers, ensuring a welcoming and positive shopping experience.
• Provide personalized product recommendations and answer customer queries.
• Handle customer complaints or concerns professionally and escalate as necessary.

2. Sales and Product Promotion

• Meet or exceed daily, weekly, and monthly sales targets.
• Actively promote ongoing sales, promotions, and loyalty programs to customers.
• Stay informed about product details, new arrivals, and trends to enhance sales efforts.

3. Store Operations

• Maintain a clean, organized, and visually appealing store environment.
• Assist with restocking shelves, arranging displays, and ensuring proper product placement.
• Process sales transactions accurately using the POS system and manage cash handling.

4. Inventory Management

• Monitor stock levels and report low inventory to the store manager.
• Participate in regular inventory counts and audits.
• Ensure proper handling and care of merchandise.

5. Team Collaboration

• Work closely with team members to achieve store goals and maintain a positive work environment.
• Support new team members by sharing knowledge and best practices.
• Communicate customer feedback and suggestions to management.

Requirements

• Minimum 3 years of retail or customer service experience in a retail or FMCG industry
• Excellent communication and interpersonal skills.
• A friendly, approachable, and energetic personality.
• Strong problem-solving skills and a customer-first mindset.
• Ability to work on rotating shifts and commit to 5-day work-week including weekends and holidays.
• Knowledge of POS systems and handling cash transactions.

We are looking for a passionate candidate in sales as well as social media marketing and digital marketing. Candidates who are bilingual and have experience in customer service handling have an advantage.

You will work closely with the team to create marketing campaigns and work on the leads generated from these campaigns.

Key Expertise:

• Heavily focus on Sales & after-sales service (conducting sales and engaging customers)

• Marketing (creating sales campaigns)

• Social Media (content operation)

Job Requirements

• Minimium 3 years working experience

• Willing to conduct sales and be client-facing

• Willing to travel for sales appointments

• Willing to work on weekends

Interested candidates are invited to apply with your resume. We regret to inform that only shortlisted candidates will be notified.

Responsibilities

• Responsible for the quotation/proposal preparation and submission
• Collate price comparison and costing summary
• Prepare costing of projects, prepare proposal and to ensure compliance with tendering and procurement procedures
• Filing, handling email correspondence and data entry
• General administrative duties

Competency Requirements

• GCE “O” Levels/ITE/Diploma in any discipline
• At least 2 years of relevant working experience
• Meticulous, cost conscious, independent, highly motivated and a good team player.
• Attended QEHS related awareness training

Responsibilities:

Pre-Sales Support

• Support in market research to identify selling possibilities and evaluate customer needs
• Support Account Managers to develop specific sales strategies
• Join external meeting with Account Manager or Technical Manager for minutes taking
• Gather feedback from customers or prospects and share with internal teams

Post-Sales Support

• Support in provide professional after-sales support to maximize customer loyalty
• Remain in regular contact with clients to understand and meet their needs
• Support in building and maintaining strong, long-lasting client relationships
• Manage sales tracking tools and report on important information
• Keep record of sales trends
• Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation
• Review, follow-up pending orders and specific customers requests to ensure excellent customer service and customer experience

Requirements:

Min Diploma in Business Administration or related field.

Preferably experience from working in the Maritime Industry.

Proven experience as an Account Executive, or similar sales/customer service role

Outstanding knowledge of MS Office and CRM softwares

Excellent communication/presentation skills and ability to build relationships.

Queenie Chua

R24125459

Job Info:

• Monday to Friday 9 - 6
• Location: Ubi
• Basic + Commissions scheme

Responsibilities:

• Attend to customer enquiries and complaints, including on-site calls
• Recommend preventive measures and provide prompt and effective resolution to technical problems
• Assuage dissatisfied customers with prompt resolutions for any product or service issues
• Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify sub-contractors' jobs
• Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses
• Update Service information system and follow up with all necessary paper work diligently, timely and accurately for smooth operation of the department

Requirements:

• Preference with sales experience in telecommunications/electronics/fiber cabling industry

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

EA License No: 24C2352
EA Personnel No: R24123724
EA Personnel Name: Tiffany Ng Xin Yi

(WEST) - near Tuas West Road MRT

Responsibilities:

- Manage ex-stock list and record incoming and outgoing stocks.

- Fetch sales enquiries, discuss clients’ needs and propose concepts, products & solutions.

- Negotiate price and project timelines with customers.

- Follow up closely on job orders with clear and concise communications with produtions.

- Ensure stock inventory list is accurate and up-to-date at all times.

- Support sales team with processing quotation, sales order & filing.

- Attend to customer enquiries, follow-up and maintain good relationship with customer.

- Coordinate orders and lead time with operations team.

- Participate in sales & marketing meetings to provide update on feedback from customer.

- Achieve team target and provide back up to other team members when they are away.

- Ensure correct billing information with accounts receivable & provide support in recovering outstanding bills.

- Attend site visits, Build rapport with customers, providing consultation and sales support.

- Ensure successful outcome of transactions, contracts and proposals.

- Keep abreast of industry trends and news and ensure product offerings are updated and relevant.

- Any other related task and ad-hoc duties as assigned.

Requirements:

- Possess Diploma / Certificate

- Minimum 2 years of relevant experience.

- Good communication skills (Spoken and Written)

- Meticulous, highly organized and team-player.

- Self-driven, adaptive and interpersonal skills.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

About RELEX:

RELEX Solutions is a leading provider of cutting-edge retail optimization software. We offer our customers radically improved demand forecasting and supply chain optimization, which then can be leveraged into exponential benefits — optimizing store space, allocation, workforce, pricing and promotion strategies, all within our unified platform. RELEX’s AI-driven, cloud-based platform helps retailers and consumer brands move fast and find new ways to meet consumer needs while improving operational efficiency and controlling costs. RELEX recently announced the successful closure of a $500M+ funding round, bringing the company’s valuation to $5.7B.

RELEX is trusted by leading brands including NTUC, Siam Makro, Estee Lauder, Sephora, Baby Bunting, Delivery Hero, and has offices across North America, Europe, and the Asia Pacific region.

Job purpose: Responsible for the development, presentation and management of all Services customer proposals

Role overview:

To support our expanding sales opportunities and pipeline, we are introducing a new role focused on supporting the development and positioning of our Professional Services in the South East Asia Region.

In this role, you will lead all services sales activities from the point when a sales opportunity has been qualified to the start of the project. This includes building an optimal implementation approach for each project and aligning the scope and expectations with new customers and our delivery partners. It also includes coordinating activities related to building a good Statement of Work, which are key to the success of every sales opportunity and ensuring a successful project.

At RELEX, we pride ourselves on having happy customers, and a foundational component of this is our excellence in executing implementation projects. Your role will be crucial in maintaining this high standard by ensuring that each project is set up for success from the very beginning.

The role will work closely with Operations leadership, Sales and Pre Sales when building project implementation proposals. Supporting them would be other Pre-Sales, Product, Operations Consultants and Partners who would contribute expertise and recommendations to construct a compelling proposal. The ideal candidate for this role will possess strong project management, consulting, and product knowledge, and will find it exciting to meet new customers and build strong relationships at all levels.

In summary, the Services Sales Manager is effectively responsible for coordinating a successful Services Sales campaign for all prospects in their geography. This includes developing a compelling implementation proposal and Statement of Work that is aligned to the client expectations, ensuring that projects deliver measurable value, and meets our own profitability targets.

Key responsibilities and accountabilities:

• Responsible for managing the Services Sales process in new sales opportunities.
• Recommending an optimal implementation approach for all new sales cases, considering the Customers’ goals, expectations, and business requirements.
• Recommending the most suitable pricing strategy for Services together with the regional Operations leadership.
• Orchestrating the best team setup for the relevant sales phase workshops including Product experts, external Partners, regional resources etc.
• Responsible for the creation of the Statement of Work by collaborating with and managing Presales and other Operations team member contributors.
• Collaborating with the Sales and Pre-Sales teams to choose and present the best solution offering and phasing to customers in each of the sales opportunities.
• Presenting to prospects on our project delivery methodology.
• Liaising with other Operations resource owners and Partner Liaison Managers on the right composition of the project team to meet the prospects delivery requirements.
• Building strong relationships with the prospect main stakeholders.
• Coaching and supporting implementation teams to ensure smooth transition from sales to delivery.
• Key objectives
  • New Bookings
  • Customer Satisfaction
  • Gross Margin (SaaS and PS)
• Reporting to the local Operations Director

What you Need:

• 8+ years of business operations, consulting and sales experience
• Minimum of 1 year of Project Management experience
• Experience conducting customer discovery workshops, process diagnostics and the development of a services and solution roadmaps
• Ability to articulate and position the value proposition internal and external implementation approach and methodologies
• Ability to assess and direct Customer needs to the appropriate services engagement
• Demonstrated excellence in verbal and written communication skills, to include: needs analysis, positioning,business justification, closing techniques
• Practical experience in persuading others through presentations and written communication
• Ability to develop and articulate Business Cases / ROI studies
• Experience owning the completion and presentation of customer RFI/RFP opportunities.
• Ability to travel, as needed, up to 30%
• BS degree or equivalent, advanced degree highly desirable.
• Advanced Microsoft office tool utilization skills.

What we offer you in return:

• A front row seat in a rapidly growing and international software company
• A fun, ambitious, and committed team of smart people to work with
• A respectful and professional,yet easy-going atmosphere where individual thinking is encouraged

• Assist in managing incoming leads and inquiries
• Knowledge in ACMV system
• Grow Service contract sales by planning & achieving sales objectives & sales target
• Develop new account while maintaining existing account
• Create, plan and deliver presentation on various services as well as solutions catered to customer needs
• Establish and maintain strong rapport with client
• Prepare costing and contract quote
• Prepare sales report
• Attend to customers enquires, feedbacks and complaints
• Coordinate with colleagues to optimize sales effort
• Follow up & assist to chase for payment
• Any ad hoc duties as assigned by manager
• With valid class 3 driving license
• Own self vehicle will be an added advantage

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

RESPONSIBILITIES:-

- Attend to inquiries and review tender documents

- Source from various suppliers/ manufacturers to fulfil customer’s project requirement

- Support Outdoor Sales on preparation of quotations

- Follow up on quotation status and closing of orders

- Liaise with manufacturers on documentation submission such as drawings & certificates

- Work closely with manufacturers to meet customer’s delivery deadline

REQUIREMENTS:-

- Formal Electrical Engineering qualification (Diploma/ Certification)

- Minimum 1 to 2 years of working experience

- Preferably with experience on Material Take Off in an M&E environment

- Electrical product knowledge

- Resourceful and results oriented

- Team player

- Good command of spoken/written English