• Manages a team

• Achievement of sales targets set by the company. i.e. New and re-contract, Fibre and Digital TV through voice and digital support channels

• Develop effective Sales pitches based on promotion, policies, and product updates.

• Resolve escalated complaints from customers, customer service, the sales support team, and other sales streams.

• Assist customer Sales queries through different platforms primarily on video chat, Chat, Outbound, and Inbound.

• Require to meet Client on-site at times with Telco Partner for sale negotiation

• Training will be Provided

Requirements:

• At least 6 months to 1 year of experience in sales.

• Confidence in sales through traditional voice and digital sales support channels

• Customer service-oriented, target driven, and challenge seeking

• Ability to build rapport with customers and understand their needs

• Effective interpersonal skills. Able to relate well to people at all levels

• Good communication and listening skills and ability to build rapport and trust with customers

• Lively, energetic, dynamic individual with a friendly disposition

• Able to perform in a fast-paced environment and work under pressure

Job Description :

• Fulfil as a solutions provider for managed and unified communications solutions for corporate and SMB offices

• To grow and build a successful long-term relationship with the client by meeting and determining their business requirements.

• Good understanding of the Alcatel-Lucent/ Sangoma suite of UC products.

• Manage and grow individual sales pipeline.

• Develop new accounts while maintaining relationships with existing customers.

• Review and monitor own sales performance for gap closure to meet and/or exceed targets.

• Attend to customer requirements and deliver the appropriate solutions.

• Provide consultation and after-sales solutions to customers.

Our client who is a global Chemical Manufacturer is seeking a Sales System and Operation Manager for the ASEAN market. The incumbent will be responsible for the sales system, including owning CRM (project, case management and retail) and managing commercial operations, implementing sales and process initiatives.

Key Responsibilities:

Sales Operations

• Drive operational excellence through process improvements
• Identify opportunities supporting the sales teams by effective use of systems and tools
• Assist teams to leverage new and existing technology solutions

Systems Management

• Integrate multiple sources of information – SAP, CRM, DERP for performance management
• Work on harmonization of data fields and structures
• Drive UAT and signoffs
• Evaluate and facilitate development and execution of country systems

CRM Operations

• CRM governance for region and countries
• Troubleshooting and management of CRM users
• Work alongside CRM team in conducting UAT, management Go Live and ensuring 100% usage for CRM for projects and case management
• Monitor pipeline, prospects and key accounts

COE Alignment

• Parter with global process owners and information management teams for strategic alignment of BU objectives
• Drive collaboration and communication across the ASEAN region
• Assess business needs and align training activities

Requirements:

• 10-15 years of experience in managing sales & distribution, commercial / sales operations, process management and analytics, project management
• Bachelors / Masters degree
• Strong understanding in process management, project management and sales application change management
• Prior experience in a sales position
• Prior experience across regions / in regional roles is an advantage
• Extensive Microsoft Office skills (PowerPoint, Word and Excel)
• Strong understanding of ERP (SAP), CRM and agile web/cloud-based programs
• Excellent communication, presentation and stakeholder management skills (written and verbal)
• Self-motivated, proactive, and able to work independently with minimal supervision

EA Personnel No R1980434
BeathChapman Pte Ltd
Licence No 16S8112

• To perform and plan marketing activities include corporate branding, corporate communications, press relations, publicity campaigns, program marketing, market intelligence, advertising, product bundling promotions, sponsorships and event/seminar management

• To conduct market research & analysis to specify market requirements for current and future products

• To develop and maintain company website & establish professional corporate image

• To plan and execute company online marketing strategy

Responsibilities:

• Provide sales and customer-service support

• Proactively sourcing for new sales opportunities through inbound/outbound lead (cold call,warm call, roadshow, networking events etc)

• Professionally handle high volume of inquiries and assist to provide effective solution for customers’ issues

• Proactively sourcing for new sales opportunities thru inbound lead generation and lead follow up.

• Proactively sourcing for new sales opportunities through inbound lead follow-up

• Connect with key customer contacts (external) as needed

• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule

• Liaise with internal teams such as Finance, Logistics and Marketing

• Assist in preparation & submission of relevant reports and documents to PSG Grant application

• Tracking and reporting of sales and marketing forecast

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Business Administrative/ Management/ Electrical / Electronic / Mechanical / Megatronic or engineering field

• Proficient in Windows, Word, Power Point, Excel and Access

• Able work independently and also with other both indoor and outdoor locations

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Fresh can also apply as on the job training will be provided

• Good working attitude and self-motivated

JOB SUMMARY

We are seeking a meticulous and adaptable Sales Admin to manage our purchase orders and invoices. In this role, the candidate will verify customer information, issue invoices, and reply order instructions.

As a Renewal Sales Representative, you are responsible for managing and closing assigned account renewal opportunities and business relationships in pursuit of an assigned revenue quota and on time renewal rates.

We will focus on optimizing revenue from our current install base, you will love to prospect customers, and cross-sell and up-sell products, services, and cloud opportunities. You embraced accountability for proactive calling, following up, managing, and closing your assigned accounts.

RESPONSIBILITIES:

1. Manage all maintenance and renewal processes spanning; maintenance/subscription renewals and related reporting, and customer database management.

2. Provide quotation and related documents to customers to renew their hardware/software maintenance/subscription without delay.

3. Review purchase orders from customers to get renewal processed.

4. Prepare contract entry/update and invoice renewals in the system.

5. Prepare renewal summary report to Sales Manager.

6. Prepare quarterly revenue forecast report to Sales Manager.

7. Keep accurate records of all renewals in the system.

8. Must meet sales objectives such as quota and productivity requirements.

9. Maintain account team relationships and transfers leads as appropriate.

Requirements:

• NITEC/Diploma in IT Sales/Admin/Engineer or Business Administration.

• Experience in Sales administration or a similar role preferred.

SKILLS AND ATTRIBUTES:

• Excellent interpersonal and communication skills, high adaptability and positive attitude.

• A team player with determination to drive to excel.

• Excellent customer service skills

• Self-motivated with a strong drive to succeed.

About the job

Pulsar is an audience intelligence SaaS platform and digital strategy consultancy. We help companies track, visualize, and understand what is being said on the web, on social media, search, and their own websites in order to help them generate insights for marketing and product. Our clients include Twitter/X, Reddit, Twitch, The Guardian, CNN and NBC.

It’s part of the evolving Access Intelligence portfolio that includes Isentia, the market-leading media monitoring, intelligence and insights solution provider; Pulsar, the most advanced audience intelligence and social listening platform; Vuelio, which provides monitoring, insight, engagement and evaluation tools for politics, editorial and social media in one place; and ResponseSource, the network that connects journalists and influencers to the PR and communications industry.

Role Overview

We are looking for a creative marketer who is both verbally and visually oriented, to help us tell stories about data-driven insights and our platform’s capabilities across marketing channels, through clever writing and eye-catching graphical assets, while also lending a hand analyzing the data. This is the opportunity to take the power of content creation to a new level and explore outside the current boundaries of storytelling.

Key Responsibilities

• Develop insight-led content using Pulsar, and other Access Intelligence platforms like Isentia, Vuelio and Response Source for social media, content marketing campaigns, emails, blogs, webinars and events.
• Create high-quality content for both PR & Comms and Marketing buyers that builds reputation and communicates the value of Pulsar and Isentia.
• Help maintain and deliver against a busy content calendar including blogs, reports, events & partnerships, use cases and testimonials, webinars, product releases, company announcements, and more.
• Lead on delivering accurate, methodologically sound research work.
• Deliver content as part of a global content strategy, liaising with international teams and repurposing global content to meet local needs. Support the development and delivery of a long term content creation strategy and tone of voice.

Profile

• Bachelor's Degree in Marketing, Mass Communication, Media, Communication or Journalism.
• 2-3 years experience or more in content, media agency, content marketing, and writing. Has a deep curiosity for media, Internet culture, marketing and consumer culture. An interest in how social media shapes the broader culture and economy.
• Exceptional writing skills and the ability to modulate writing and tone of voice based on brand, campaign, channel and context. You know how to play with words and land on exceptional copy to engage with different topics across different platforms and marketing channels.
• An ability to think and execute visually, you know how to articulate these concepts visually and create the graphical assets to convey them with an eagerness to work with design tools like InDesign, Illustrator, Canva and data visualization tools like Flourish.
• You have a knack for research and in analysing and wrangling data – from Pulsar all the way to Excel.

• Develop compelling copies that enhance branding across various platforms such as social media platforms, marketing channels, press releases, and internal & external communications.
• Proof-reading creatives (print/digital)
• Get approval from the manager and make necessary improvements.
• Manage the tracking and reporting of campaign performance, including generating and distributing of reports.
• Monitoring of new media and market trends and opportunities to ensure our social media
  presence is locally relevant and innovative.
• Brainstorm and propose creative content ideas with the marketing team.
• Creation of content and collaterals across multiple mediums including but limited to film
  making, photography, post-editing, and copywriting.
• Other ad-hoc duties as assigned.

Requirements

• Fluent in English and copywriting.
• Grammatically competent and literate.
• Articulate in discussing, debating, and presenting ideas.
• Conceptual thinking and ability to deliver a point-of-view about the work.
• Ability to accept constructive internal and/or external feedback on work.

The Sales & Marketing executive would be responsible for planning, organizing, and managing the sales, marketing & logistics operations. The person would also be responsible for sales of existing products and expand consumer base by identifying new business prospects.

Responsibilities :

· Responsible for packing of orders, ensure timely dispatch and delivery through cost-effective and efficient means of transportation services

· Analyse the overall budget / expenditure for logistic and sales operations.

· Responsible for conducting market research and strategize on pricing as per market standards

· Building new business prospects and manage the existing sales operations

· Drive marketing effort on existing retail products

· Manage inventory of Retail packs as per orders received and plan for future inventory based on demand.

Position Summary :

This position is to collaborate with key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. Your expertise will contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators

Responsibilities that Define Your Success:

• Collaborate with key stakeholders to strategize and implement effective communication initiatives and strategies, leveraging both digital and traditional platforms while rooted in data-driven insights.

• Master the realm of digital marketing, including end-to-end execution of digital campaigns, media planning, content creation, copywriting, campaign tracking, and comprehensive reviews.

• Be at the forefront of our social media presence, partnering with content leads to design, build, and maintain an engaging online community.

• Demonstrate prowess in analytics tools such as Amplify and Google Analytics, utilizing performance insights to optimize digital marketing efforts and maximize impact.

• Cultivate a compelling Public Relations campaign strategy, crafting engaging stories for our brands and campaigns, writing PR releases, and skilfully interacting with the media and organizing media events.

• Keep ahead of big data insights and social trends, offering thought leadership and innovative perspectives on adopting emerging media platforms and technologies.

• Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

• Brief our design team on non-digital collateral development and oversee the production process to ensure seamless project delivery.

• Exhibit financial acumen by managing allocated budgets with clear trackable deliverables and performance measurements.

• Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

• Embrace additional duties reasonably assigned by management, showcasing your adaptability and commitment to excellence.

Job Requirements:

• Proven track record in digital marketing, with a strong grasp of website analytics, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and Tiktok.

• Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

• Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

• Possess a keen eye for detail, ensuring meticulousness in all endeavours.

• Demonstrate maturity, resourcefulness, and the ability to think strategically.

• Showcase exceptional written and verbal communication skills, adept at conveying impactful messages

• Good command of spoken and written English for handling English speaking people

• This role might need to interact with China customer

Responsibilities

· Plan, organize, and implement market survey to obtain data that provides insight to market trends and consumer requirements

· Interpret data obtained from market research/survey to produce results useful in making effective business decisions

· Carry out demographic surveys to identify potential customers

· Establish good working relationships and rapport with existing clients to ensure continued patronage

· Support the management in the development of pricing strategies

Job Requirements

1. Candidate must possess at least a Bachelor’s Degree in Marketing

2. At least 5 Year(s) of working experience in the related field is required for this position

Job Descriptions:

Performing indoor and outdoor sales including showroom duties.

Self-motivated to hunt for new sales opportunities.

Following up with customers/leads to build and maintain a good relationship such as Interior

Designers & Architects.

Preparation of sales quotation, proposal and all sales related documentations, duties, and

administrative procedures.

Job Requirements:

Display high level of interest and enthusiasm towards the product offerings

Results-oriented with a customer service mindset along with excellent client relationship-building

skills

A good team player and able to work under pressure and fast pace environment independently

Entry levels are welcome to apply

Willing to learn and take up new challenges

Must be sales driven, result oriented.

Key responsibilities:

● Work closely with the Sales Enablement Manager on sales enablement tasks and communicating changes, improvements to the team

● Provide support to the sales team & Sales Enablement Manager

● Own case studies, credentials, maintain repositories of sales collaterals, etc.

● Support in renewal of some clients

● Coordinate with internal stakeholders with any ad-hoc requests

Requirements:

● Diploma or Bachelor's degree in a related field, preferably Marketing or Business Management

● 1-2 years of experience in sales support or enablement roles. Fresh graduates can apply too.

● Ability to manage multiple tasks simultaneously and attention to detail

● Excellent written and verbal communication skills

● Proficient with Google Suite (Google Sheets, Google Docs, Google Slides) & Microsoft Office (Microsoft Excel, Microsoft Powerpoint, Microsoft Word)

● Ability to work independently and as part of a team

● Strong problem-solving skills and ability to think critically

● Proven track record of process improvement

Job Highlights:

• Basic Salary: Up to $3200 + Commissions + AWS
• Working Hours: Mondays - Thursdays 8:30am – 6pm, Fridays 8:30am - 5:30pm, Alternate Saturdays 8:30am - 12:30pm
• Location: West
• Career Advancement Opportunities provided!

Our client is a leading manufacturer and supplier of a range of doors and shutters for fire and safety, industrial and commercial buildings with close to 40 years of experience in the industry.

Job Responsibilities:

• Conducts outdoor site-visits to reach out to existing and new clients with direct marketing tools
• Assist in preparing proposals and quotations for incoming enquiries
• Follow up on submitted proposals and work closely with the Manager to foster strong relationships with customers
• Actively involved with tender submissions and new digital/traditional marketing campaigns
• Understand the market and actively seeks for business growth to hit department targets through long-term service contracts to augment ad-hoc business.
• Liaise with manufacturers of products to study problems, troubleshoot technical questions and relay information back to Manager
• Attend client meetings, trade exhibitions and events as required

Requirements:

• Diploma or above holders in any discipline, entry level/no experience are welcome to apply
• Independent and focused, with high sense of initiative to work unsupervised
• Strong communication and interpersonal skills
• Attention to detail and organizational abilities
• Able to think creatively and strategically and to successfully mediate and negotiate with individuals and groups internally and externally.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret to inform that only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Siti Masrina binte Mohamed Salleh (Rina)

EA Personnel Reg. No.: R23117792

Job description:

- Demonstrate and explain products in order to persuade customers to purchase products

- Identify interested and qualified customers in order to provide them with additional information

- Distribute promotional materials in a friendly, approachable manner

- Exhibit in-depth knowledge of our products

Leaflet flyers, hang posters and etc. to promote our product

- Maintain positive client relationships

- Report on outcome of promotional projects

Job Requirements:

- 3 to 5 years sales promoter experience in similar industry

- Experience in kitchen appliance sales a major plus

- Outstanding interpersonal skills; excellent communicator

- Self-sufficient and comfortable working independently when needed

- Incredible customer service skills

- Creative thinker and adept problem solver

Local Responsibilities:

• Responsible for planning and driving direction, execution for the local marketing function including ATL advertising, BTL promotions, media plan, social media and influencer marketing.

• Work with external agency on the creation and development of various branding and promotional assets, from print to stores, to web.

• Work with regional team on POSM, video and products asset for local executional.

• Work closely with Sales team to support local activities, roadshow & in store activities.

• Manage budget and track KPI, ROI against marketing campaigns / spending.

• Ensure and track retail display excellence.

• Respond to customers queries and comments on social media, marketing email and any other channels.

• Support entire product line life cycle from strategic planning to tactical activities.

• Conduct monthly market visits to monitor competitor activities, share best practices and recommend action plans to the team.

• Any other ad hoc duties as assigned

Requirements:

• Minimum Bachelor’s Degree/Diploma with specialization on Business or Marketing

• Min 2 years of experiences in a similar role

• Proficient in MS office, Meta & Google business management platforms and any other social media management platforms.

• Detail oriented, organized resourceful and agile with an ability to adapt and problem solve

• Excellent communication skills, verbal and written

At its core, the role of the Performance Executive is to implement digital campaigns across paid search platforms to achieve the aims and objectives of your clients. You will be trained on how to best utilize these platforms, building a strong knowledge of campaign management and reporting.

The Activation Executive role is an entry level role for someone who is passionate about digital media. You will be expected to learn the fundamentals of PPC platform management and take responsibility for building, monitoring, optimizing, and reporting on campaign execution, aligned to client strategy and performance KPIs. A keen attention to detail, ability to manage your own time effectively and excellent numerical skills will be essential for the successful candidate.

Job Title:

Performance Executive

Job Description:

Key responsibilities and accountabilities: (or 'Duties')

• Manage day-to-day operations of the search campaigns maintaining a high standard of operational excellence.
• Learn platform best practice & internal processes to ensure campaigns run optimally.
• Understand PPC metrics and their relationship with one another when reporting on performance.
• Devise and execute tests to drive continuous optimization, bringing learnings into future campaign activities.
• Be responsible for budget management across campaigns.
• Measure and analyse results. Regular reports on what is working, what is not and proactively propose adjustments to strategies and tactics.
• Work with digital and tech vendors such as Google to understand their roadmaps and assess opportunities in relation to our clients.
• Understand organizational and product goals and map them to specific project deliverables.

Core Competencies:

• Fresh graduate, 0 to 2 years’ experience in a Performance, social media or biddable media team
• Passionate about and engaged with the fast changing world of performance media and digital marketing
• Committed to building a career in a digital performance marketing agency
• Practical expertise in performance activation on self-service biddable platforms (knowledge of additional tech platforms is an advantage too)
• High level of Excel knowledge, including pivot tables, charts and formulae desirable but not essential
• Solid quantitative/analytical skills and strong attention to detail.
• Excellent written and verbal communication skills; comfortable presenting recommendations to all management levels as well as coordinating with key agency partners such as Google
• Enthusiastic and confident individual with the ability to interact well with people on a personal and professional level and to thrive in a fast-paced, high pressure environment

Time split:

Campaign management and reporting 80%

Managing clients and delivery 10%

Media Operations 10%

What Success in this role looks like:

• Consistent delivery of high-quality campaigns in a timely and accurate manner

• Have built strong relationships with teammates and leadership

• Be following all Media Operations and QA processes to ensure accurate campaign reconciliation

• Support the Client Directors/Managers and contribute toward delivery excellence for your clients

• Oversee and advise on business improvements in areas including Cyber Security, Risk Management, Business Continuity, Disaster Recovery and related items Designed IT Solutions and Roadmaps for Clients to business Requirements Responsible for preparing budgets for Projects and vendor negotiations Coordinated the purchases of hardware and software products, vendor and service provider management Managed the relationship between levels of stakeholders Planned and executed inward facing marketing campaigns of product/service offerings and awareness of current industry technology developments
• Project management
• Design IT solutions based off business requirements taking into account MAS advisories and TRM Guidelines
• Office relocations Email migrations Server migrations
• Hardware and Infrastructure refresh

Client Information

• Ensure all contact information for all vendors/3rd Parties is up to date
• Ensure all hardware is under warranty
• Ensure that helpdesk specific procedures are up to date (quarterly)
• Participate in daily AM Meeting in person
• Daily monitoring of tickets
• Monthly client numbers kept up to date

Client Meetings

• Monthly Client Meetings to be arranged with all clients
• Client follow up mail to be sent within 24 hrs of meeting
• Any support issues to be logged with helpdesk
• Action plan issued to client within 48hrs
• Ongoing list of issues to be tracked and updated daily
• Roadmap for next year including technology and work effort
• Quarterly or semi-annual Client Presentations

Quotes

• All quotes to be processed through the helpdesk- see quote flow diagram
• Quotes to be checked every 3 hours and transferred appropriately

Proposals

• Project outline to be discussed with tech team leader
• Work effort to be signed off by a Director
• Proposals to be completed within 2 working days of request

Major Incidents

• Provide escalation where necessary and ensure client is kept up to date
• Send out RCA report within 24 hours of resolution of issue
• Follow up once resolved

Disaster Recovery

• Ensure all current procedural information is up to date
• DR procedural documentation filed and shared with Helpdesk
• Client made aware of any additional options
• Ensure that has Actionable DR Plans for all clients

Reports Management

Job Overview
•Manages the marketing plan for either a specific offering or part of offerings within Information and Analytics and/or Consulting and Services targeted for a specific marketing audience.

Essential Functions
• Manages all marketing related activities for an offering(s) including: short and long-term planning, sales support and promotions to contribute to client satisfaction with the product; market research activities, providing input into the development and execution of the offering(s) in the annual Marketing Plan; gathering competitive intelligence to ensure product superiority and customer satisfaction; marketing promotion functions, and pricing development that contributes to the long term success of the offering(s).
• Serves as offering(s) expert for the customer and sales organization, and provides support at client meetings.
• Provides input into business cases regarding the definition of new offerings and line extensions. May mentor less experienced colleagues.

Job Highlights:

• Basic Salary: Up to $3200 + Commissions + AWS
• Working Hours: Mondays - Thursdays 8:30am – 6pm, Fridays 8:30am - 5:30pm, Alternate Saturdays 8:30am - 12:30pm
• Location: Hillview
• Career Advancement Opportunities provided!

Our client is a leading manufacturer and supplier of a range of doors and shutters for fire and safety, industrial and commercial buildings with close to 40 years of experience in the industry.

Job Responsibilities:

• Assist in preparing proposals and quotations for incoming enquiries
• Follow up on submitted proposals and work closely with the Manager to foster strong relationships with customers
• Prepare information and assist the Manager with tender submissions
• Provide inputs and assist with new digital and traditional marketing campaigns
• Develop appropriate network of industry contacts and conducts outdoor site-visits to reach out to existing and new clients with direct marketing tools
• Understand the market and actively seeks for business growth to hit department targets through long-term service contracts to augment ad-hoc business.
• Liaise with manufacturers of products to study problems, troubleshoot technical questions and relay information back to Manager
• Attend client meetings, trade exhibitions and events as required

Requirements:

• Diploma or above holders in any discipline, entry level/no experience are welcome to apply
• Have an inclined interest and willingness to learn engineering and technical concepts to solve customer problems
• Knowledge in building materials industry is an advantage to generate new businesses
• Proficiency in office productivity tools
• Independent and focused, with high sense of initiative to work unsupervised
• Strong communication and interpersonal skills
• Attention to detail and organizational abilities
• Able to think creatively and strategically and to successfully mediate and negotiate with individuals and groups internally and externally.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret to inform that only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Siti Masrina binte Mohamed Salleh (Rina)

EA Personnel Reg. No.: R23117792

Responsibilities:

• Manage day-to-day operation in support of Sales teams including order acknowledgement, processing quotations, Purchase Order, Sales order etc
• To liaise and coordinate to customer’s request or delivery
• To provide good support and customer service to existing customers
• Handle walk-in customer and phone enquiries
• General sales administrative duties
• Any other ad-hoc tasks assigned by manager and management

Requirements:

• Min Nitec or GCE ‘O’ Level
• Proficient in MS Office Applications (i.e. Excel, Word, PowerPoint)
• Knowledge in using Oracle SAP is an added advantage

Interested candidates, please click on “Apply Now”. Alternatively, you may email us a detailed resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Consultant In-Charge: Daniel Lee / EA Personnel No: R1989151

The Role

In this role you will be overseeing lifecycle marketing & marketing automation programs (specifically Braze) that deliver business results for the various verticals within MoneyHero Group. Our ideal candidate is comfortable shifting between developing high level strategy, helping the business grow and getting things done. With your hands-on experience in Customer acquisition & retention strategy, penchant for lateral thinking and problem solving, cross-functional collaboration skills, leadership experience and a personal ambition to nurture a high performance culture, you will play a key role in the MoneyHero Group marketing organization.

Your Task

• Customer Journey Mapping - analyzing critical customer touch points with brands across MoneyHero Group and maximizing commercial opportunities through timely and relevant communications
• Owning and optimizing end-to-end customer nurturing and lifecycle marketing approach from planning to execution incl. impact forecasting, prioritization, implementation, success measurement and optimization
• Developing and implementing experimentation for all aspects of the customer lifecycle to test, learn and scale the most effective approach for growth.
• End-to-end planning and executing campaigns across email, Whatsapp/SMS, and in-app touchpoints to drive cross-sell targets. This includes identifying suitable segments within our user base for each campaign, bundling different campaigns together where the target segment is the same, drafting compelling direct-response content, sending out the content from our database, and reporting on conversion results
• Map out triggers and content based on user actions to build automated email workflows for welcoming, nurturing, and timely cross-sell
• Continuously optimize automated email flows to improve performance
• Design and conduct A/B tests for campaign optimisation and improvement
• Track and report on campaign metrics such as open rates, CTR, and conversion, providing actionable insights and recommendation to improve on campaign performance
• Gatekeeper of customer contact to prevent spamming from the various campaign teams; responsible for minimizing Unsubscribe rate
• Stay updated on emerging trends and best practices in email/Whatsapp marketing and CRM.
• Obsessing about local customer insights and tailoring messaging and distribution channels accordingly.

Skills & Qualifications

• 5+ years of experience in managing lifecycle, cross-sell and up-sell programs.
• Ability to both think strategically and execute tactically, with excellent communication and leadership skills.
• Proven track record in delivering long-term customer engagement and lifetime profit growth. Strong background in customer conversion, retention and win-back strategies.
• Deep understanding of segmentation and customer lifecycle.
• Expert knowledge working with CRM platforms, marketing automation softwares and lifecycle communication platforms (eg Segment, Braze, etc). Experience directly working with Braze is highly preferred.
• Strong data-driven mentality with the ability to interpret data and identify actionable insights to inform engagement strategies.
• Hands-on marketer with experience juggling multiple projects and working cross-functionally in a fast-paced cross-functional environment with a great attention to detail.
• Thrives in a fast-paced environment with strong bias for action.
• Strong analytical skills to make data-driven decisions.

What can you expect from us?

• Impact: We are actively empowering and connecting people to a better financial future. Join us if you want to help us achieve our mission.
• Work: We have a team of over 350 talented individuals in 5 markets who are hyper passionate about building innovative financial solutions and making an impact on people’s lives.
• Culture: We take our work seriously but don’t hesitate to keep things light. We can only create magic when we have a little bit of fun.
• Thrive: We launched in 2014 and fast-forward 7 years we now help over 10 million monthly users make the best financial decisions. Accelerate your career and become a pioneer in your field with a leading fintech company that seeks to push the boundaries of your imagination and is committed to growing your career.
• Reputation: We are backed by world-class organizations and companies and have raised over US$110 million from investors including Experian, Pacific Century Group, IFC - a member of the World Bank Group

EEO Statement
MoneyHero Group is an equal opportunity employer. We value, support and respect all individuals and is committed to maintaining an inclusive and diverse working environment. Decisions in hiring are based on business needs, requirements of the job and individual qualifications and shall not be influenced by any consideration of race, ethnic or national origin, religion, sex (including gender identity and/or expression), age, sexual orientation, marital status, parental status, disability, genetic information, political affiliation or other applicable legally protected characteristics.

Scan Global Logistics has been on an exciting journey for the last few years with the ambition to become the most attractive partner in the logistics industry with satisfied customers, employees, and owners. To continue this journey, we are now looking for a Strategic Sales Director Asia based in our Singapore office. The role will primarily be responsible for development relationships with strategic accounts of the company.

Key Responsibilities

• Proactively seek out new and larger business opportunities, identify opportunities for growth within existing business and work closely with the field sales team in pursuit of these opportunities.
• Working closely with CCO to implement and drive the commercial strategy in Asia.
• Support the growth of key products both on Air and Ocean in key segments.
• Develop a client base by growing own book of business, lead sharing and market intelligence.
• Support field sales team for active selling of products within the company’s key verticals and key markets.
• Close the sale and assist in the implementation process linking in with operations, customer service and senior management teams.
• Deliver exceptional customer service throughout all stages of the process and meet operational profit and growth targets.

For the right candidate, we expect this role to grow into a Managing Director position in time. The candidate is expected to be trained in overseeing all business operations, people, and ventures, and develop into being able to execute the company's business strategies and provide strategic advice to the CCO / CEO of Asia.

Join us if you:

• Hold a bachelor’s degree.
• Have experience of logistics network collaborative selling approaches, with a proven track record in Sales Management and Sales Development.
• Understand international forwarding and supply chain business trends and purchasing drivers.
• Familiar with the Asian Logistics market and environment.
• Are commercially and customer solution focused with strong point of sale skills.
• Strong operational understanding of containerized cargo movements via sea, air and land
• Have a strong track record of Stakeholder Management
• Capable of working effectively within culturally diverse environments and using outstanding interpersonal skills
• Have strong technical acumen (Word, Excel, PowerPoint, CRM systems etc.)
• Are fluent in English and at least one Asian language.

We offer

We offer a full-time job with competitive salary and great work conditions.

Scan Global Logistics offers an attractive working environment with long-term prospects and excellent opportunities for professional development in a global company network.

You will be joining a leading company in the forwarding and logistics industry, and this is a great opportunity for you to be a part of a rapidly growing company with the clear ambition to further strengthen and expand our position in the market.

About us

At Scan Global Logistics, every person is an opportunity to unlock potential. We are a Nordic based full-service global logistics provider present on all continents.

By bringing human approach to everyone, everywhere, we make the world a little less complicated. At the core of our DNA is a 'can-do-attitude' and the willingness to always walk the extra mile to find the right logistic solution whether by road, rail, ocean and air transport. Our culture is based on four basic virtues: Fun, respect, entrepreneurship and integrity.

Corporate Sales Manager

We are looking for Corporate Sales Managers to join our organization, ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company that helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win.

The successful incumbent will build business by identifying and pursuing prospects and generating market awareness of the Company's brand in the market and region. The role will be acting as the single point of contact for high priority and high potential accounts leading the sales effort, determining the sales strategy, and coordinating the necessary resources to execute against the strategy.

Key Responsibilities

• Establish network in market to acquire and expand new accounts through networking, canvassing the market, and more
• Develop and execute strategic sales plans with the goal of driving sustainable and profitable business growth
• Build value-added network and identify opportunities to expand Manpower's branded solutions through consultative selling
• Identify and build formal and informal networks within the organization to enhance one's own area and the organization as a whole
• Achieve sales quota for the strategic accounts with increasing customer satisfaction
• Take intelligent risks to achieve a business advantage and stay competitive in the marketplace
• Continue to develop business knowledge to effectively present and sell Manpower's branded, integrated solutions using appropriate style and communication skills

Requirements

• At least 2 years' experience in selling workforce solutions and in-depth knowledge of the recruitment industry
• Ability to recognize problems and responds with a sense of urgency, with good judgement
• Possess working knowledge in language, math, and reasoning skills
• Proficient ability to use MS Office Suite, the Internet, live meetings, and training

We regret that only shortlisted candidates will be notified

Equal Opportunity

Manpower operates an equal opportunities policy, which means we will not discriminate, directly or indirectly, against people on the grounds of their race, ethnicity, national origin, religion, cultural background, gender, age, disability, caste, marital status, union membership, political affiliation, pregnancy, health, sexual orientation and gender identity. Manpower will not discriminate in advertising, when selecting, offering training or providing benefits or services. Every vacancy will be open equally to those who have the required skills and qualifications.

Mindy Wong Lay Min (Wang Limin) EA License No.: 02C3423 Personnel Registration No.: R1876894

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-notice

• Conduct daily walkthroughs of meeting room, VIP room and the general area to ensure set up are according to the checklist for use/occupancy.
• Maintain the reception area in an orderly fashion.
• Perform day-to-day administrative tasks, including printing, scanning, filing documents, and processing paperwork.
• Manage and update space booking using the event calendar.
• Answer incoming calls and update space booking status.
• Manage enquires via all the channel OSA online agency. (Training provided)
• Track and follow up on activities, including introducing the event space to walk-in clients.
• Assist for daily operation in the setup of venue space. (Eg. Check projector, audio system working. top-up of beverage inventory)
• Undertake other ad-hoc duties as required by the management.

Requirements:

• Diploma and above.
• Minimum 1 – 2 years of experience in this hospitality industry is preferred.
• Highly motivated, with a positive mindset, good working attitude, strong customer service skills, and a sense of responsibility.
• Solution-focused with the ability to work independently and minimal supervision.
• Fluent in both English and Mandarin.
• Proficient in Microsoft Words, Excel, Outlook & PowerPoint
• Proficient in social media platforms (eg. Facebook, Instagram, Wechat, TikTok etc) will be a plus.
• Experience in updating system, website and social media will be a plus.
• Able to start work immediately or within short notice

Salary: $2400 to $2800 per month (Negotiable)

Location: Tajong Pagar, International Plaza

Working Arrangement: Mondays to Friday: 9.00 am to 6:00 pm, Off on public holiday