This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

Roles & Responsibilities

We are seeking a highly motivated and experienced Sales Manager to join our dynamic and fast-paced team. This is a unique opportunity to join a team of professionals in a dynamic and growing organisation, where your contributions will be valued and rewarded.

About this Role: -

The Sales Manager is a key position in this fine wine company, and is in charge of business development within assigned accounts/territory. It includes promoting products for his/her customer portfolio and leading the offer preparation process, and business negotiations through to finalized sale. The position reports to the CEO of the company. This role requires strong business acumen, negotiation skills, and the ability to thrive in a competitive international business environment. The Sales Manager ensures well-executed sales strategies and key accounts’ continuity, effectively ensuring the viability of the business, and is an essential part of the team.

Overview: -

• Full-time, Permanent Position
• Work Days: Monday to Friday (5 days per week)
• Work Hours: 9:00 a.m. to 6:00 p.m.
• Work Location: Kallang (hot desk / flexi)
• Monthly Base Salary: $4000 - $4500
• Variable: personal commission

Your Responsibilities: -

• Develop the business, working closely with CEO to formulate planning and strategy to maximize sales and profit, with a good understanding of company positioning.
• Present regular reports for market forecast and analysis, ensuring profitability of the business.
• Maintain, improve and establish relationships with customers, initiating the processes of ordering, payment, delivery, and any service recovery if required
• Support participation in trade shows and industry events for branding and networking
• Develop new team members with guidance and product knowledge
• Occasionally, provide cover in the absence of colleagues

Requirements: -

• 2 to 3 years experience in fine wine sales or key account management, with knowledge of portfolio management.
• Independent with leadership attributes, with good communication and interpersonal skills

About Wine Portal

The Wine Portal Group is an end-to-end wine-sourcing and distribution platform that services all client segments across Asia, ranging from Private Clients & Experienced Collectors, On-Trade Customers & Industry Professionals, Mass Retail & Aspiring Wine Consumers and Media & Content.

Our mission is to create a holistic destination for people to discover, learn and enjoy wine. We strive to go beyond for the wine community through our various brands including:

1. Park90 – an award-winning wine lounge that has established itself amongst wine connoisseurs
2. Tenuta by Park90 - Inspired by Park90, our 2nd wine bar is located in the lobby lounge of Intercontinental Hotel with a focus in Italian wines
3. Grand Cru Wine Concierge – a premium wine retail shop that provides customized and exclusive offline and online wine buying experience
4. SG Wine Mart – an online-only marketplace for consumers to access value-for-money entry-level wines for everyday drinking
5. Restaurant Matera - An Italian fine dining concept by two-michelin star Chef Bjoern Alexander at the Fullerton Waterboat House

About the role

As part of our shift towards innovation and growth, Wine Portal is looking for someone with strong experience to undertake marketing projects to build prominent brand awareness. Part of the role is to increase sales through diverse marketing initiatives, which include strategy development, advertising, events, market research, and media planning.

1. Strategic Planning and Campaign Management

• Develop comprehensive marketing strategies to promote offerings from Wine Portal’s business entities
• Plan and execute marketing campaigns to increase brand visibility, engagement, and sales.
• Analyze market trends and consumer behavior to identify opportunities for growth.

2. Event Planning and Coordination

• Conceptualize, plan, and organize wine-related events tailored to the target audience for various business entities.
• Collaborate with business entities to ensure seamless execution of events.
• Evaluate event success and provide recommendations for future improvements.

3. A&P Budgeting

• Manage advertising and promotional budgets effectively to maximize ROI.
• Track and analyze spending to ensure alignment with strategic goals.
• Work together with the procurement teams for A&P budget and claims.

4. Team Leadership and Collaboration

• Collaborating closely with other departments such as sales, procurement and e-commerce to ensure alignment of trade marketing activities with overall business objectives.
• Lead a marketing and design team, providing guidance and support to achieve objectives within the business entities.
• Foster a collaborative work environment, encouraging creativity and innovation.
• Delegate tasks effectively, ensuring timely completion of projects.

5. E-commerce and Digital Marketing Expertise:

• Utilize knowledge of e-commerce platforms to optimize online sales channels.
• Implement digital marketing strategies across various platforms, including social media, email, and SEO.
• Plan and manage social media initiatives including content and calendar, including videos and blog posts with the team.
• Plan and executive effective CRM strategies using existing platforms like Mailchimp, Shopify etc to increase database, engage and retain customers.
• Monitor performance metrics and adjust strategies as needed to improve results.

6. Trade Marketing:

• Work closely with the trade team and trade partners to ensure optimal product positioning and merchandising in stores.
• Develop trade marketing collateral such as brochures, sales presentations, and product catalogs to support sales efforts and communicate key selling points to trade partners.
• Build relationships with internal and external stakeholders, including trade partners, suppliers, and industry associations.

Qualifications

• Min 5 years of experience in the F&B or wine industry, minimum 3 years managing a marketing team
• Preferably Bachelor degree holder or above, or equivalent.
• Proven working experience in marketing, particularly within the industry
• Experience in organising and hosting events
• Proficient in analysing market data
• Working knowledge of using e-commerce and CRM platforms such as Shopify and Mailchimp
• Preferably with WSET qualification, wine knowledge is a plus

Roles & Responsibilities

We are seeking a highly motivated and experienced Senior Sales Manager to join our dynamic and fast-paced team. This is a unique opportunity to join a team of professionals in a dynamic and growing organisation, where your contributions will be valued and rewarded.

About this Role: -

The Senior Sales Manager is a key position in this fine wine company, and is in charge of business development within assigned accounts/territory. It includes promoting products for his/her customer portfolio and leading the offer preparation process, and business negotiations through to finalized sale. The position reports to the CEO of the company. This role requires strong business acumen, negotiation skills, and the ability to thrive in a competitive international business environment. The Sales Manager ensures well-executed sales strategies and key accounts’ continuity, effectively ensuring the viability of the business, and is an essential part of the team.

Overview: -

• Full-time, Permanent Position
• Work Days: Monday to Friday (5 days per week)
• Work Hours: 9:00 a.m. to 6:00 p.m.
• Work Location: Kallang (hot desk / flexi)
• Monthly Base Salary: $5000 - $5500
• Variable: personal commission

Your Responsibilities: -

• Develop the business, working closely with CEO to formulate planning and strategy to maximize sales and profit, with a good understanding of company positioning.
• Present regular reports for market forecast and analysis, ensuring profitability of the business.
• Maintain, improve and establish relationships with customers, initiating the processes of ordering, payment, delivery, and any service recovery if required
• Support participation in trade shows and industry events for branding and networking
• Develop new team members with guidance and product knowledge
• Occasionally, provide cover in the absence of colleagues

Requirements: -

• 3 to 5 years experience in fine wine sales or key account management, with knowledge of portfolio management.
• Independent with leadership attributes, with good communication and interpersonal skills

Salary Package includes transport allowances, mobile allowancees, AWS & VB

Assistant Sales Manager: $6000 - $8000

Junior Executive: $3200 - $4000

Responsibilities:

1. Forecasting and meeting sales targets.
2. Cultivating new accounts while nurturing existing ones.
3. Establishing and maintaining relationships with clients to drive sales and secure projects.
4. Assisting the product marketing manager in executing sales and promotional activities.
5. Addressing sales and project inquiries as well as technical concerns.
6. Managing the sales process, including orders, invoicing, coordinating deliveries, and accounts receivable collection.
7. Conducting comprehensive market research to identify potential customers and their air conditioning requirements.
8. Initiating contact with leads through various channels to assess their needs.
9. Presenting and demonstrating air conditioning products, emphasizing their features and benefits.
10. Crafting tailored quotes and proposals based on customer specifications and budget.
11. Negotiating pricing and sales terms to close deals efficiently.
12. Staying informed about industry trends, new products, and competitor strategies.
13. Developing and expanding business to achieve sales, market share, and profit objectives.
14. Undertaking any additional tasks related to business operations.

Work Experience/Prerequisites:

• Minimum of 5 years of sales experience in Business/Sales & Marketing/Engineering.
• Preferably experience in the Heating, Ventilation, and Air Conditioning (HVAC) industry.
• Proficiency in Microsoft Office, Excel, and PowerPoint.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Contact me via whatsapp 8668 2866 for faster response.

We regret only short-listed candidate will be notified.

Registration No: R1221775

EA License No: 20C0426 (Elitez & Associates Pte Ltd)

1) Accountable to achieve sales objectives and targets

• Strive to meet individual sales goals and KPIs for individually assigned territory and product lines.
• Manage pre-sales and post-sales products, and customer support.
• Selling products and services using solid arguments to prospective customers
• Manage new and existing accounts by implementing sales strategies and tactics
• Make a defined number of calls per day to clinics, hospitals, and polyclinics (i.e. detailing)
• Drive listing of new products in clinics, hospitals, and polyclinics.
• Provide accurate information to clients/customers for product understanding and usage
• Timely submission of daily calls and sales performance forecasts and reports.

2) Sales activities and events

• Organize group-selling activities (GSA) and blitz promotions in the market.
• Participate in events organized by the company.
• Present the product or service favorably and in a structured professional way face-to-face.

3) Account management and development

• Acquire product knowledge through product training and self-reading from time to time identify business leads and opportunities through quality follow-up or networking to have continuous growth.
• Build and maintain good rapport with customers, keep abreast of key market developments and potential impact on sales and performances
• Gather intelligence and share feedback on sales performances, customers, market, and competitors.

4) Others

• Participate in projects as required by management.

REQUIREMENTS:

• Self-driven constantly taking initiative and working harmoniously with sales team members.
• Show leadership and potential to train others.
• Entrepreneurial and innovative.
• Must be highly independent, motivated, and target-driven with a proven track record in achieving or exceeding sales targets.
• Able to work well under pressure, keeping composure and professionalism at all times as well as prioritize your workload and be results-driven.
• Recognised qualifications and with/without relevant experience may apply

Job Description

1) Liaise with customers on RFQ .

2) Submit quotations to customers.

3) Liaise with customers on technical & quality issues.

4) Follow up with customers on sales forcast.

5) Liaise with sub-contractors on technical and quality

requirements needed to fulfill order.

Job requirements

1) Nitec in Mechanical Engineering

2) Liasing with Planners on order

fulfillment.

3) Liasing with customers on

monthly sales forecast.

The candidate should preferably an experienced online marketing executive to contribute to the planning, implementation, and optimization of online marketing duties. The online marketing executive's responsibilities include promoting products or services through digital platforms, creating marketing strategies, and monitoring the online presence of the company. This person will report directly to the Director.

General duties include but are not limited to:

• Overseeing and developing marketing campaigns
• Design marketing videos and photos
• Conducting research and analysing data to identify and define audiences
• Devising and presenting ideas and strategies
• Conducting promotional activities
• Compiling and distributing financial and statistical information
• Writing and proofreading creative copy
• Maintaining websites and looking at date analytics
• Monitoring sales and marketing performance
• Managing campaigns on social media platforms
• Attend/Serve walk in customers and etc
• To carry out all other reasonable tasks and responsibilities as assigned by the management

Requirements:

• Marketing or communications related degree.
• Proven working experience as an online marketing executive.
• Broad experience with SEO and PPC.
• Understanding of digital marketing concepts.
• Knowledge of web analytics tools.
• Content and creative writing skills.
• Excellent communication skills.

5 days work (Mon to Fri 9.30 am to 6.30 pm)

Main Line No. 6298 0027

Job Responsibilities

• Provide and ensure good customer service in the store
• Responsible for the sales and profitability of the store
• Manage and motivate a team to increase sales and ensure efficiency
• Ensure the cleanliness and maintenance of the store

Job Requirements

• Candidate must possess at least Higher secondary/College in any field.
• Preferably bilingual so as to be able to liaise with Mandarin speaking customers and associate.
• No work experience required.
• Preferably Entry Level specialized in Sales - Retail/General or equivalent.
• Able to work retail hours including weekends and public holidays
• Self-motivated and results driven with a positive personality
• Responsible for a positive working attitude
• Customer Service Oriented

Interested parties call 6298 0027 for more info.

Planning and executing to joint marketing campaigns with our customer a large PC manufacturer across one or multiple countries across the APJ region.The candidate will be required to manage event calendars for each quarter year and manage optimal utilization of budgets.Managing these campaigns end-to-end including inputs into the tracking tool ensuring performance indicators are specified and fulfilled in the course of the program managing budgets and payouts according to the performance of these programs.As the candidate becomes proficient, the candidate may be required to independently assess the merit of programs submitted by the customer and approve these programs.Where training events are involved, the candidate will be required to recruit trainers organize the agenda in partnership with the sales managers select a suitable venue engage an agency and ensure smooth conduct of the training.The candidate will be required to manage business analytics for the team such as sales volume sales metrics like product mix and market segment share using third-party data that Intel subscribes to.The candidate may be called upon on track marketing budget utilization and return on investment analysis.The candidate may be required to train stakeholders within the customer on Intel marketing program guidelines.Candidate will undergo training from sales marketing managers prior to the roll out of such training to the customer.Good communicator and able to develop customer relationships.Analytical and self-motivated independently able to drive.Ease with Excel and ability to learn tools that we use in day-to-day operations.

Qualifications

Students who are pursuing Bachelor Degree / Masters in Marketing Business studies are encouraged to apply.

he role and responsibilities include, but are not limited to:

To focus on business development

To develop new customers

To secure new projects

To do lighting specifications

To manage and grow existing overseas distribution channels

To promote and create product awareness

Job Requirements

Min Diploma in Business / Marketing / Electrical or Electronic Engineering

Min 1 to 5 years’ experience as a Sales roles industry

Good contact with Distributors, Developers, Architects, Interior Designers & etc

Strong business development skills

Strong business acumen

Product training is available

Package: Basic (S2800-S$3800) with a competitive commission structure.

Desired Skills and Experience

The role and responsibilities include, but are not limited to:Acumen, Architects, Electrical, Channel, Selling, Marketing, Sales Process, Strategy, Presentation Skills, Business Development, Pricing

Interested parties call 6298 0027 for more info.

Salary: Basic $2,601 - $3,300 + VB

Time: Monday - Friday (8.30am to 5.30pm)

Location: Senoko Road

Responsibilities:

• Create at least 1 video a month, on top of the marketing roles of arranging customer loyalty programmes, creating static social media content.
• Formulate and implement the marketing plan across digital, offline and social platforms to drive awareness and leads generation.
• Effectively project manage assigned marketing campaigns in their entirety - from planning through to tracking and reporting on return on investment.
• Research on market trends, market opportunity, and competitor and target customer analysis to inform future value propositions.
• Strategize and create content across various social media channels to increase brand awareness (incl. creating creative & copy), editing photography, gifs, short video editing, stickers, stories (live + designed/posted), filming of short videos.
• Design promotional materials.
• Day to Day management of all social accounts including engaging consumers, responding to questions or complaints, and promoting company initiatives through socials or digital communication channels.

Requirements:

• Degree or Diploma in Marketing, Communication or related fields.
• At least 2 years of experience in marketing communications role.
• Will need to include a website/ link of portfolio (videos, clips, GIFs, etc.) in the resume.
• Articulate with good communication and presentation skills.
• Possess good command of English for copywriting.
• Must possess knowledge in social media advertising.
• Strong understanding and passion in the social media platforms.
• Self-motivated, fast-learner, high initiative and able to work independently.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted applicants would be notified.

Dynamic Human Capital Pte Ltd | EA License No.: 12C6253

Lon Kei Hin | EA Personnel No.: R23116368

Job Description:

We are seeking a highly motivated and creative Digital Marketing Executive to join our dynamic team at Motor-East. This role is ideal for a digital marketing professional who is passionate about the automotive industry and is keen on leveraging digital platforms to enhance brand visibility and drive sales.

Key Responsibilities:

Manage and oversee the company’s social media accounts (Facebook, Instagram, etc.), ensuring regular posting of engaging content that resonates with our target audience.

• Create compelling and interactive content, including promotional assets, photographs, and videos, for a range of channels such as social media, websites, and printed collateral, aimed at capturing the attention of desired audiences.
• Establish and develop marketing communications collaterals which include brochures, banners and press advertisements.
• Conduct thorough market research to identify trends, customer needs, and new opportunities for brand growth.
• Plan and oversee promotional campaigns, measuring their effectiveness and adjusting strategies as necessary. Ensure all campaigns achieve maximum reach at minimal cost.
• Plan, organize and participate in events, such as road shows and product launches, in order to boost sales.
• Analyse marketing data to report on campaign performance and inform future marketing decisions.
• Seek out and build relationships with potential partners, influencers, and media outlets to enhance the brand's visibility and recognition.
• Ensure all of our messaging is consistent and aligned with BYD corporate identity (CI) across all communication collaterals and materials.

Education Qualifications:

Diploma/Degree in Digital Marketing, Business or its equivalent

Professional Requirements:

Knowledge in Graphic Design/Multimedia or a related discipline with minimum of 2 years of relevant working experience.

• Video editing or web designing skills will be an advantage.
• Proficient in Adobe Illustrator and Photoshop.
• Good organisational and communication skills.
• Digital marketing skills and experience is required.
• Ability to work with deadlines and multiple projects.
• Be meticulous and attentive to details.
• Proficient in Microsoft office softwares.
• Highly creative, proactive, and unafraid to make breakthrough suggestions.
• No applications will be accepted from candidates who require a working pass.

Interested candidates are invited to apply online with a comprehensive resume via the APPLY NOW button or email to [email protected].

We regret to inform that only shortlisted candidates will be notified.

Location: Toa Payoh

Key responsibilities:

1. Initiate connections with potential leads and clients by diligently following up and entering their information into our CRM system for streamlined management.
2. Proactively cultivate and expand relationships with leads, ensuring systematic tracking and qualification of these connections.
3. Engage in proactive follow-ups with leads to convert them into loyal customers of our brand.
4. Handle all incoming inquiries from both local and international customers via phone calls.
5. Develop a comprehensive understanding of our products, including room types and amenities.
6. Utilize the property management system proficiently to address room availability, log special requests, and provide relevant information to customer inquiries.
7. Conduct training sessions for our agent partners worldwide and support live sales efforts at the property.
8. Offer consistent support and services through various communication channels such as phone calls, emails, online chatbots, and social media platforms.
9. Proactively anticipate and address customer needs as they arise.
10. Meet service level agreement targets regarding response and follow-up times.
11. Achieve key customer service metrics, including maintaining professionalism during interactions and securing high customer satisfaction scores.
12. Provide regular updates and reports to management regarding lead interactions and overall data analytics.
13. Compile reports detailing customer needs, interests, issues, and valuable feedback gathered during interactions.
14. Generate daily reports on room occupancy, lead inquiries, market feedback, and recommend strategies to enhance booking numbers.
15. Work closely with the marketing team to understand various campaigns, promotions, and marketing channels to effectively communicate with leads.

Required skills and attributes:

• Candidates with at least 2 - 4 years of experience and proven track record in sales or customer service roles.
• Exceptional verbal, reading, written, analytical and reasoning skills are a must
• Robust interpersonal, communication and relationship skills
• Must be bilingual in English and Mandarin Chinese
• Strong Microsoft Power Point and Excel Skills desirable
• Have a customer-oriented (Anticipate and identify the needs of customers) mindset and an acumen for understanding and addressing customer needs and wants
• Experience with CRM/EDM software an advantage.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Location: Toa Payoh

Key responsibilities:

1. Initiate connections with potential leads and clients by diligently following up and entering their information into our CRM system for streamlined management.
2. Proactively cultivate and expand relationships with leads, ensuring systematic tracking and qualification of these connections.
3. Engage in proactive follow-ups with leads to convert them into loyal customers of our brand.
4. Handle all incoming inquiries from both local and international customers via phone calls.
5. Develop a comprehensive understanding of our products, including room types and amenities.
6. Utilize the property management system proficiently to address room availability, log special requests, and provide relevant information to customer inquiries.
7. Conduct training sessions for our agent partners worldwide and support live sales efforts at the property.
8. Offer consistent support and services through various communication channels such as phone calls, emails, online chatbots, and social media platforms.
9. Proactively anticipate and address customer needs as they arise.
10. Meet service level agreement targets regarding response and follow-up times.
11. Achieve key customer service metrics, including maintaining professionalism during interactions and securing high customer satisfaction scores.
12. Provide regular updates and reports to management regarding lead interactions and overall data analytics.
13. Compile reports detailing customer needs, interests, issues, and valuable feedback gathered during interactions.
14. Generate daily reports on room occupancy, lead inquiries, market feedback, and recommend strategies to enhance booking numbers.
15. Work closely with the marketing team to understand various campaigns, promotions, and marketing channels to effectively communicate with leads.

Required skills and attributes:

• Candidates with at least 2 - 4 years of experience and proven track record in sales or customer service roles.
• Exceptional verbal, reading, written, analytical and reasoning skills are a must
• Robust interpersonal, communication and relationship skills
• Must be bilingual in English and Mandarin Chinese
• Strong Microsoft Power Point and Excel Skills desirable
• Have a customer-oriented (Anticipate and identify the needs of customers) mindset and an acumen for understanding and addressing customer needs and wants
• Experience with CRM/EDM software an advantage.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Responsibilities

• Formulate strategies to build a lasting digital connection with customers and grow followers, brand interest and engagement through engaging content across different digital platforms.
• Plan and monitor the ongoing company presence on social media (Facebook, Instagram, Linked In, Youtube and other new platforms)
• Launch optimized online adverts through Facebook or Google etc. to increase company and brand awareness.
• Brainstorming new digital marketing platforms and ways to capture customer attention
• Compose online copywriting, proofreading and editing for various digital marketing content to ensure consistency in branding
• Design of online marketing collaterals such as graphic illustrations, photo and video production via Adobe Design Software or Canva.
• Acquire insight in online marketing trends and keep strategies up-to-date.
• Conduct market surveys, research trade information, and analyse competitor’s online strategies.
• Deliver monthly proposals, reports, presentations and share insights to develop optimization plans and provide action plans
• Any ad-hoc duties as assigned

Requirements

• Minimum 3 years of relevant working experience
• Creative thinker & self-starter
• Excellent understanding of digital marketing concepts and best practices
• Experience with B2B & B2C social media, Google Adwords and SEO
• Skills and experience in creative content writing
• Analytical mindset and critical thinking
• Excellent communication and interpersonal skills

- Attend to customer enquiries, generate quotation and delivery orders

- Communicate and liaise with clients, sales and production team

- Maintain good relationship and provide sales support to clients

- Promote new products, brochure and catalogue to clients

- Record goods purchased from supplier

- Any other ad-hoc duties assigned

- Candidate must be able to work under stress and able to multi task

- At least O Level, Diploma or relevant qualifications

- Minimum 2 years of working experience

- Highly responsible, independent and a good team player

- Possess high degree of self discipline and initiative to learn new things

- Able to communicate both in English and Mandarin Chinese in order to handle Chinese speaking customers

- Proficient in Ms Office is a must (Ms Office & Ms Excel)

- Willing to work on half day alternate Saturday

Job Description: We are seeking a dynamic Sales and Marketing Executive to join our team. The ideal candidate will play a crucial role in driving sales and marketing initiatives, promoting our printing services, and expanding our client base.

Responsibilities:

• Develop and implement effective sales and marketing strategies to achieve business objectives.
• Generate leads, cultivate relationships, and negotiate contracts with potential clients.
• Provide excellent customer service and maintain strong relationships with existing clients.
• Prepare simple daily sales reports.

Requirements:

• Proficiency in English and Mandarin languages for effective communication with clients.
• Experience in either printing industry (1 to 2 years) or sales (2 to 4 years) is preferred.
• Strong sense of responsibility and a positive work attitude.
• Self-driven with a proactive approach to seeking out opportunities for growth and improvement.
• Proficiency in Microsoft Office suite.

Compensation:

The commission scheme will be based on the candidate's experience and performance, to be discussed upon successful interview.

If you are passionate about sales and marketing, possess the necessary skills, and thrive in a dynamic work environment, we encourage you to apply for this exciting opportunity. Join us in shaping the future of and making a difference in the printing industry today!

Coordinate with internal departments to align an approach for client engagement. Develop and implement sales and marketing strategies. Lead and manage the activities of sales and marketing staff.

Liaise with clients on pre and post sales. Manage and grow existing accounts to increase revenue. Review client feedback to improve on client service delivery.

Analyse data and intel on competitor landscape and customer demand to identify sales opportunities. Communicate and review sale teams' sales performance metrics against key performance indicators. Conduct negotiation of sales agreements. Develop actions for clients' requests that deviate from signed sales agreements.

Develop consultative selling methods to identify clients' needs. Develop measures to enhance client retention based on customer data and purchasing behaviour. Develop measures to strengthen client portfolio based on client segmentation. Develop sales strategies to align with client segmentation, competitor analysis and overall strategies.

Develop upselling techniques. Handle complex customer enquiries. Lead follow-up with clients to close sales. Manage sales channels and database of sales leads.

Participate in relevant industry events for networking. Prepare and present sales proposals to clients. Propose recommendations to form and allocate sales teams. Propose sales channels and network expansion plans.

Qualify sales leads. Relay customer feedback and market sentiments to internal stakeholders to enhance products and services. Review recommendations of products and services to match clients' needs. Support official responses to client dissatisfaction of products and services delivery.

Define product or service offerings in terms of customer needs and expectations. Determine IT growth opportunities based on market analysis. Develop customer service plans to support customers. Develop proposals in accordance to the organisation's standards and guidelines.

Establish resource requirements to deliver excellent sales support and customer service. Evaluate the products and services for potential improvements that may lead to growth in sales or market size. Gather customer feedback on the organisation's products and services and ensure that the quality and consistency of services are improved and maintained. Gather the customer's and prospect's requirements, and resolve all issues requiring clarification before the proposal is finalised.

Handle customers' feedback and provide suitable sales solutions to maintain and enhance relationships with customers. Identify and assess the marketing opportunities and threats to the organisation. Identify and prioritise customers to build effective sales relationships. Maintain records of contact with customers with their needs and any further actions that may be required.

Provide details on the terms of sales. Respond effectively to the customer's queries and objections, and disseminate information about customers and their buying needs promptly and accurately to relevant people within the organisation.

Align the key focal areas for the organisation based on the sales and distribution strategy. Analyse the market and forecast key trends that may impact the organisation. Assist customers in the regular financial evaluation of and updates for their accounts. Be familiar with organisation laws and any other regulations.

Analyse buyers' data and purchasing behaviour based on customer relationship models. Analyse buyers' feedback, requirements and market sentiments using customer relationship tools for product enhancements. Analyse sales channels using buyers' profiles to guide achievement of sales performance.

Analyse technical requirements or non-standard buyer requests. Apply sales targets to guide achievement of sales performance. Collaborate with sales and finance departments to support payment processes to sellers.

Collate relevant information to be included in sales proposals. Conduct market profiling to identify potential market segments and buyer profiles. Conduct negotiation of sale agreements.

Identify trades that create value or are beneficial for buyers. Implement enhanced customer acquisition programmes. Implement relationship management programmes by engaging buyers and obtaining support.

Initiate working-level relationships with sales networks and leads to support sales objectives. Interpret buyers' overall business cycle to identify buyers' current and future business needs. Monitor competitor landscape and customer demand to provide market intelligence for sales strategy development.

Perform follow-up actions to close sales. Perform follow-up actions with other departments to close sales. Provide solutions that meet buyers' technical requirements.

Relay feedback from buyers on sales factors affecting sales performance to improve sales targets. Work with others to increase the number of potential buyers.

Apply sales targets to guide sales performance. Build relationships with sales networks and leads to support sales. Carry out marketing promotions to acquire more customers. Carry out relationship management programmes with buyers.

Conduct market profiling to identify potential market segments and buyer profiles. Conduct negotiation of sale agreements. Gather information to be included in sales proposals. Identify trades that create value for buyers.

Monitor competitors and customer demand to provide data for sales strategy development. Perform follow-up actions to close sales. Provide solutions that meet buyers' technical requirements. Relay feedback from buyers to improve sales targets.

Review buyers' data and purchasing behaviour. Review buyers' feedback, requirements and market sentiments. Review sales channels using buyers' profiles to guide sales performance. Review technical requirements or non-standard buyer requests.

Understand buyers' overall business cycle to identify buyers' current and future business needs. Work with others to increase the number of potential buyers. Work with sales and finance departments to support payment processes.

ROLE/JOB SUMMARY:

Datacenter Solutions Sales Engineer / Manager for Telecom and Datacenter business in Singapore and Malaysia with potential to grow into Regional SEA markets.

MAIN RESPONSIBILITIES AND TASKS:

• Develop Delta’s sales engagement with clients in South East Asia for outcomes, consultative and solution selling opportunities.
• Responsible to achieve annual sales target and monthly revenue milestones.
• Generate sales report, strategy plan and maintain CRM sales leads and pipelines
• Execute sales order and work with internal supporting functions to maintain inventory provisions, project delivery and revenue forecasts (end to end).
• Provide sales and technical support for clients: work with internal teams and third-party technology providers for solutions outside Delta,
• Work with local & key account managers within the region and globally to develop value propositions for key stakeholders: executives, operators, finance leaders and IT leaders, and be able to put together compelling proposals for solutions to customers
• Respond to RFQ/RFP/RFT documents, put together solution requirements, design and costing, align service offerings and ultimately be the client’s point of contact for Delta
• Collaborate and coordinate with Delta factories and HQ/Region business stakeholders to ensure alignment in delivery to regional/global clients
• Develop industry best practices for solution deployment into data center client accounts, working with the regional professional services/delivery team.
• Manage existing and new account planning and strategy, to bring in Delta hardware and software content and grow hardware and software revenue in the region. Provides relationship management and sales consulting, support for major account opportunities.
• Develop a broad network of industry’s professional contacts, stay current with latest technologies in the data center space, including detailed understanding of competition and market trends.
• Position Delta value through our hardware and software content: position appropriate Delta products, services, third party technologies as part of a solution that fits the client needs

ADDITIONAL RESPONSIBILITIES AND TASKS:

• Highly fluent with emerging data center industry trends and implications on customers: data center design, electrical and mechanical solutions for data centers.
• Understands a segment sales strategy, specifically data center, telcos, manufacturing, utilities and B&FI
• Understanding of Telecoms network communication configurations and concepts
• Ability to communicate with all levels (executive, technical) internally and externally, and manage through long term relationships and influence.
• Drives innovation through a culture of learning, front-line empowerment risk taking and obsessive customer focus.
• Change agent for our customers/clients, sales organization, working through influence, trust and evangelism of new ideas for solution development. Be the champion in bridging the gap between business users, operations and information technology users.
• Strategic business acumen and complex problem-solving skills in a highly matrixed organization.
• Business travel within ASEAN. Occasionally travel within APAC

QUALIFICATIONS:

Education:

• Bachelor’s degree in computer science/electrical or mechanical engineering

Job Experiences:

• 3+ years of deep domain expertise with the telecommunications and/or data center industry, designing and deploying hardware and software for data centers.
• 5+ years of technical sales experience with UPS, DC Rectifier, Precision Cooling, CCTV and software technologies like DCIM, or EPMS, or BMS, or edge computing solutions, or analytics software packages.
• 5+ years of consultative engagement with executive and technical teams in developing and translating business use cases to solution requirements and architecture documentation.
• Customer service oriented and strong in business relationship development
• Strong planning, organizing and time management skills
• Good negotiation skills, attention to details, follow up and administration skills
• Technology leadership, self-motivation and drive to work with internal and external (partner, client) stakeholders for client satisfaction.

General skills:

Required:

• Proficient in relevant IT programs and applications
• Confident in presentation and speaking skills.
• Good technical and project execution knowledge

Personal skills:

• Excellent communications skills both verbal and written
• Highly motivated and possess excellent team working skills
• Energetic and pro-active
• Demonstrate the ability to anticipate and solve practical problems or resolve issue

Job Overview

The role of a Cyber Account Managers is responsible for effectively articulating the value of Ensign Infosecurity Cyber Security offerings to commercial prospects and clients through strategic selling skills.

Duties and Responsibilities

· Involved in the direct sales process by managing new and existing accounts

· Develop and lead security account plans and strategies for each assigned account using all available resources (executive sponsors, marketing, product partners, services BU, etc)

· Drive sales revenue growth through new project identification, creation and cross-sell opportunities.

· Forecast and report activity accurately in line with the sales target allocation

· Identify major projects within the accounts and running activities to build a strong client relationship

· Serves as a key point of contact between the client and the organization

· Informs clients of new integrated solutions offerings and recommends integrated solutions that suit clients’ business needs

· Craft high-level relationships within assigned accounts to win incremental product and services business

· Responsible for preparation and submission of bids documents and proposals

· Work with technical resources to present a competitive analysis, proposals and solutions to response to client requirement

Requirements

· Experience selling integrated cyber security solutions (that bring together both hardware and software products) in large or complex deal in commercial sector ($500K+) to achieve revenue/sales targets

· Validated track record of over-achievement

· Able to build and execute on an account plan with a security approach

· Adept at communicating with a largely technical audience

· Able to conduct product demonstrations

· Experience in applying solution-selling methodologies to improve corporate revenue growth

· Track record of closing both tactical and strategic opportunities

Preferred Skills /Qualities

· Good all round knowledge of Security Market in commercial sector

· Direct touch sales combined with experience working in a matrixed organisation

· Good interpersonal, communication and presentation skills

· Self starter

· High level of attention to detail

· Relevant security diploma, certifications or security vendor certifications is preferred

Responsibilities:

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Close sales and achieve quarterly quotas
• Research accounts, identify key players and generate interest
• Maintain and expand your database of prospects within your assigned territory
• Team with channel partners to build pipeline and close deals
• Perform effective online demos to prospects

Requirements:

• Strong phone presence and experience dialing dozens of calls per day
• Proficient with corporate productivity and web presentation tools
• Experience working with Salesforce.com or similar CRM
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Job scope

- Manage and build strong relationship with clients and drive sales growth.

- Provide after-sales service.

Requirement

- Good communication and interpersonal skills.

- Pleasant personality

- Computer literate

- Able to communicate in English and Mandarin (most of our clients are elderly, Mandarin-speaking people)

Salary

$2500 plus commission. $2200 during probation.