Duties & Responsibilities:

• Planning sales goals and implementing sales strategies to increase market share
• Assisting team members to build quality relationships with customers.
• Ensuring to follow up with potential customers.
• Generating reports and data for sales analysis.
• Searching for clients who might benefit from the company’s products
• Negotiation of terms and contracts with clients
• Maintain a deep understanding of customer needs and monitor their preferences
• Resolve escalated customer issues and customer complaints regarding sales and service.
• Provide pre-sales and post-sales service support and assistance.
• Attend marketing events (e.g. conferences or trade shows) representing the company.

Skills & Qualifications:

• Exceptional communication skills to provide leadership to a team and support customers
• Ability to lead a customer through the sales process, determining needs, and closing the sale
• Strong foundational knowledge in information technology, including hardware, software, and IT services
• Comprehensive business knowledge to create realistic sales projections and objectives for the team
• Interpersonal skills to liaise with other departments and people within the organization
• Extensive mentoring and leadership qualities to train and develop sales team members.
• Ability to lead by example and act with integrity.
• A bachelor’s degree in computer science, computer programming, information technology, or a similar field of study.

We are a Singapore-based solutions provider for process industries, offering a comprehensive range of valves and instruments to clients in Singapore and regional countries since 2004. As part of our expansion, we are seeking a new team member to join our sales team as Sales Executive.

Roles & Responsibilities

The successful candidate shall involve with the sales team in providing technical and sales support, assisting customers in selecting the right solutions, and driving sales.

Key Responsibilities:

- Develop a deep understanding of the company's products, including automation products, process valves & instruments, and their technical specifications.

- Provide technical support and assistance to customers in selecting the right valve solutions.

- Drive sales by preparing sales quotations with offered solutions and recommendations based on customer's specific requirements and applications.

- Work closely with the Sales Director & the Teams to meet customer needs and sales targets.

- Maintain order records and communicate order status to customers.

- Build and maintain strong relationships with existing customers.

Qualifications

- NITEC/Diploma/Degree in Electrical, Mechatronic Engineering, Mechanical Engineering, Sales & Marketing, or equivalent qualification in a technical field.

- Minimum one year of working experience.

- Passion for sales with a service-oriented personality, capable of building and maintaining customer relationships.

- Good technical knowledge and understanding of automation valve systems, components, and applications.

- Ability to convey technical information to both technical and non-technical customers.

- Proficiency in Microsoft Office and other relevant software & tools for order processing and documentation.

- Team player with the ability to work collaboratively with the sales team, operations department, and other stakeholders.

We are in a dynamic phase looking for inspiring talents to join our team.

Responsibilities

• Selling to independent stores.
• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Be able to write and reply emails accordingly
• Check sales email and follow up
• Answer queries by clients & customers
• Monitor market trends, competitor activities, and customer preferences to adapt sales strategies accordingly
• Identify gaps from collecting users’ data and market sentiments for further product enhancements.
• Managing sales related enquiries and orders
• Coordinate sales effort with team members and other departments
• Prepare quotation and follow up with client closely.Provide customer service and answer sales enquiry to customers
• Provide administrative support where required, including arranging of shipment and assisting with data preparation.

Requirement

• Construction materials sales experience.
• Strong interpersonal and communication skills.
• Self-motivated and results-oriented.
• Excellent presentation and negotiation skills.
• Able to work independently and also within a team
• 5 days work a week

Job Description:

-Warehousing activities

-日常货仓运作

-Picking / packing orders

-拣货单

-Loading / unloading

-上下货

-Deliver orders to customers

-送货

Requirements:

-Class 3 license

-三号驾照

-Some warehousing experience

-货仓经验

-Forklife license (advantage)

-会用叉车为佳

-Bilingual

-会基本英文

-Physically Fit (Able to lift 20kg)

-能够举起20公斤的重量

Van can drive home.

OT Payable if have.

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

• Overseeing salespeople, cashiers, shelf stockers, and other employees.
• Managing finances and preparing an annual budget.
• Keeping records of expenditure, sales figures, and employee performance.
• Evaluating the supply and availability of stocks, and profit-margins.
• Implementing measures to avoid stock damages, theft, and wastage.
• Monitoring shelve stocks and product displays, and the general appearance of the store.
• Investigating market trends and offering products that would appeal to customers.
• Addressing customers' requests, comments, and complaints.
• Motivating employees to achieve targets.
• Training new staff members and scheduling shifts.

YSHFarm is a food manufacturing company specialising in fresh ducks and other meat products. We are established in 1974 and located in Woodlands.

Key Responsibilities:

• Develop sales strategies and plans to achieve the company's revenue targets and market share goals.
• Identify growth opportunities, market trends, and competitive analysis
• Lead and motivate a sales team. Set sales targets, monitor performance, provide coaching and training, and foster a culture of high performance and teamwork.
• Build and maintain relationships with key accounts.
• Analyze market data, historical sales trends, and demand patterns to forecast sales volumes and plan inventory levels.
• Coordinate with production and supply chain teams to ensure adequate product availability and minimize stockouts.
• Identify and pursue new business opportunities to expand the customer base and increase market penetration.
• Develop relationships with potential customers, conduct sales presentations, negotiate deals, and close contracts.
• Monitor sales performance metrics, such as revenue, profitability, market share, and customer satisfaction. Analyze data to identify areas for improvement, make data-driven decisions, and implement corrective actions when necessary.

Pre-requisites:

• Able to speak Chinese with Chinese speaking clients
• Excellent communication, negotiation, and interpersonal skills
• Self-driven and able to work independently and as a team
• Able to lead
• Proven sales experience preferably in the fresh and frozen meat of food industry
• Strong understanding of the market dynamics and customer behaviour in the sector
• Results-oriented with a good track record of meeting or exceeding sales targets

Job Types: Full-time, Permanent

1. Responsible to follow up customers order and collection

2. Proses sales order and liase with storeman/ driver for delivery

3. Liase with existing and new potential customer

4. Handle customers’ enquiries and feedback.

5. Answering phone enquiries from customers.

6. Administrative job: invoicing, documentation of sales document, etc

7. Provide sales and stock report to management

8. Others ad hoc duties assigned by management

9. Any other tasks assign by superiors

1) Proven experience as a Sales Executive or similar role.

2) Strong understanding of sales principles and customer service practices.

3) Excellent communication and interpersonal skills.

4) Ability to build and maintain relationships with clients.

5) Ability to work independently and as part of a team.

6) Strong organizational and time-management skills.

Digital Marketing Roles:

l Execute innovative online marketing campaigns and oversee its successful implementation by pulling resources from the production & design industry

l Lead the conceptualization and development of digital contents while ensuring compliance with brand positioning, brand standards and guidelines

l Drive regular management and analytical reporting against performance of all digital marketing activities

l Manage and maintain partnership with respective appointed project stakeholders

l Report digital marketing activities for review with management on a regular basis

l Lead and coordinate multiple CSR projects from beginning to end to shape our brand direction strategies that will drive acquisition and customer loyalty retention

l Implement, track, execute and prioritize marketing project roadmaps and timelines

l Provide analysis and regular reporting of social media and CTA marketing engagement metrics to improve outlet sales

l Manage both digital marketing and loyalty budget to achieve efficiency of spend to meet business goals

l Manage the marketing aspects of the business, ensuring timeline in social media calendar is achieved. Creates stronger brand recalls and branding for the company to help improve company year on year sales

l Management of company’s social media channels (Website, FB, IG, Google reviews, etc)

l Regular organic posting according to social media calendar, engaging followers, and responding to their enquiries

l Develop strong relationships with cross functional teams to ensure the efficient execution of marketing initiatives

l Assist with measuring the effectiveness and performance of marketing campaigns against company Growth KPIs

l Work closely with influencers on marketing campaigns and events, utilising the approved budget

Content Creator Roles:

· Content Creation:

Design and produce engaging visual content, including graphics, videos, animations, and infographics for social media, website, email marketing, and other digital channels.

Develop creative concepts and storyboards that align with marketing objectives and brand guidelines.

Edit and enhance videos and images to ensure high quality and consistency.

· Social Media Content Management:

Plan, create, and schedule visual and multimedia content for social media platforms, including Instagram, Facebook, TikTok, and XHS.

Monitor social media trends and incorporate relevant ideas into content creation.

Schedule all social media posts one month in advance with minimal errors and ensure timely and accurate posting across all platforms.

· Campaign Support:

Collaborate with the marketing team to develop visual assets for digital marketing campaigns, product launches, events, and promotions.

Ensure all visual content supports and enhances campaign strategies.

Successfully invite and engage with 500 influencers for media tasting events annually.

· Content Optimization:

Analyze the performance of visual content and use data-driven insights to improve future content.

Stay updated with the latest design trends, tools, and best practices to ensure innovative and effective content.

· Collaboration:

Work closely with the marketing, sales, and product teams to understand content needs and deliverables.

Coordinate with external agencies, photographers, and videographers as needed.

· Marketing Reporting:

Deliver comprehensive weekly marketing reports detailing key metrics, campaign performance, and actionable insights to inform strategic decisions.

Qualifications:

· Bachelor’s degree in Graphic Design, Multimedia Arts, Visual Communications, Marketing, or a related field.

· Proven experience in graphic design, videography, and multimedia content creation.

· Proficient in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects) or similar software.

· Strong understanding of social media platforms and their content requirements.

· Excellent creativity, storytelling, and visual communication skills.

· Ability to manage multiple projects and meet deadlines in a fast-paced environment.

· Candidates with portfolios will be preferred

· Experience working in Agile or other iterative project management methodologies.

· Knowledge of procurement processes and contract management.

· Familiarity with compliance and security requirements in digital projects.

· Previous experience in vendor selection and evaluation processes.

Working Hours and Salary:

· 5 days work week

· $3000 - $3300

Locations:

· 31 Woodlands Close #07-22/23 Woodlands Horizon, Singapore 737855

Benefits:

· Good career advancement opportunities

· Annual leave

· Medical leave

· Net Profit Sharing

Interested candidates, please call our friendly HR Department @ 98889975/92978413

Sales Engineer / Manager (Min. 2 years Experience)

Responsibilities:

• Abilities to read & interpret mechanical drawing is a must.

• Good Communication & interpersonal skills.

• Identify develop new business opportunities.

• Respond to customers, enquiries, quotation, follow up, provide technical solution to client on co's products & services.

• Expand existing business opportunities.

• Achieve corporate sale targets.

• Work with operation team in providing total customer service.

Requirement:

• Experience in Precision Manufacturing environments.

• Possess valid Class 3 driving license (Preferably with own vehicle).

• Only Singaporean and SPR are welcome to apply.

• A team player, ethical personality & a strong acumen in technical sales.

• Able to communicate in English / Mandarin.

• Tertiary education in Precision Engineering or mechanical is highly desirable.

• Knowledge in CNC machining will be added advantage.
• Good Communication & interpersonal skills.
• Develop new business clients, maintaining existing customer relationships and execute sales strategies.
• Respond to enquiries, follow up, provide technical solution to clients on co's products & services.
• Review customers enquiries & quotation.
• Achieve corporate sale targets.

This position is responsible for the prospecting and acquiring new accounts, managing accounts of existing clients, addressing customer's requests, complaints and needs as well as foster a long-term relationship with the customer by demonstrating high service standards. Premplas is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace.

Individual to be involved in:

1. Serve as the main point of contact for all customer account-related matters.

2. Build and maintain positive and long-lasting client relationships. 3. Conduct after-sales activities and promote company products and services via cross-selling and upselling to existing clients.

4. Act as client advocates and work with internal departments to ensure that clients’ needs are understood and satisfied.

5. Maintain up-to-date knowledge of company products and services, its competitiveness relative to market products, as well as market and industry trends.

6. Actively source for new prospects and convert them to leads to generate new accounts for the company.

Requirements

1. Full knowledge of company products and services, competitive landscape as well as market and industry trends .

2. Good knowledge of client account management and the ability to build long-lasting relationships with clients.

3. Excellent listening, communication, and presenting skills. Ability to articulate well on products and services.

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

This position is responsible for the prospecting and acquiring new accounts, managing accounts of existing clients, addressing customer's requests, complaints and needs as well as foster a long-term relationship with the customer by demonstrating high service standards. Premplas is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace.

Individual to be involved in:

1. Serve as the main point of contact for all customer account-related matters.

2. Build and maintain positive and long-lasting client relationships. 3. Conduct after-sales activities and promote company products and services via cross-selling and upselling to existing clients.

4. Act as client advocates and work with internal departments to ensure that clients’ needs are understood and satisfied.

5. Maintain up-to-date knowledge of company products and services, its competitiveness relative to market products, as well as market and industry trends.

6. Actively source for new prospects and convert them to leads to generate new accounts for the company.

Requirements

1. Full knowledge of company products and services, competitive landscape as well as market and industry trends .

2. Good knowledge of client account management and the ability to build long-lasting relationships with clients.

3. Excellent listening, communication, and presenting skills. Ability to articulate well on products and services.

• Knowledge in CNC machining will be added advantage.
• Good Communication & interpersonal skills.
• Develop new business clients, maintaining existing customer relationships and execute sales strategies.
• Respond to enquiries, follow up, provide technical solution to clients on co's products & services.
• Review customers enquiries & quotation.
• Achieve corporate sale targets.

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

• Process sales orders & quotation in a timely manner.
• Prompt response to new / repeat orders received via e-mails and faxes.
• Assist in monitoring all pending sales orders, updating customers regularly on delivery date and in keeping the customers informed of delivery schedule.
• Responsible for coordinating with Accounts Department to ensure prompt payment collection for cash on delivery transaction and with Purchasing Department on incoming stock.
• Release job order to production in the correct order and ensure delivery arrangement to customers orders are delivered timely.
• Update superior on any data discrepancies.
• Prepare documentation for delivery purposes and apply product certification from relevant authorities for custom requirement.
• With purchasing experience & logistic knowledge
• Able to communicate in english & mandarin
• Other ad-hoc duties as assigned.

· Use social media marketing tools to create and maintain the company’s brand and company social media presences

· Develop social media marketing campaigns

· Promote brand-focused interactive and engaging content

· Interact with customers and other stakeholders via the company’s social media accounts

· Respond to inbound social media traffic

· Find and engage new potential clients

· Analyze the company’s digital marketing plan and social media strategy and identify strategic weaknesses and making recommendations for improvements

· Research social media trends and inform management of changes that are relevant to the company’s marketing activities

· Measure web traffic and monitor SEO

· Expand opportunities for revenue

· Set key performance indicators (KPIs) for social media campaigns, such as targets for a certain number of shares or likes and measuring a campaign’s performance against the KPIs

· Generate monthly statistical reports with social analytics and trends to track growth

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Key Responsibilities:

• Developing and implementing sales strategies: Identify and target potential customers in the F&B sector, develop sales strategies and plans to reach and exceed sales targets.
• Business development: Actively seek out new business opportunities and secure new clients in the F&B sector. This may involve networking, attending industry events, and building relationships with key decisionmakers.
• Relationship management: Build and maintain strong relationships with existing clients in the F&B sector. Provide exceptional customer service, address any concerns or issues that may arise, and ensure client satisfaction.
• Sales presentations and negotiations: Prepare and deliver sales presentations to potential clients in the F&B sector, showcasing products, services, and solutions. Conduct negotiations and close deals to achieve sales targets.
• Market research and analysis: Stay up-to-date with industry trends, competitors, and market conditions in the F&B sector. Conduct market research and analysis to identify opportunities for business growth and stay ahead of the competition.
• Collaboration with internal teams: Collaborate with cross-functional teams such as marketing and operations to ensure seamless execution of sales strategies. Provide feedback and insights from the F&B sector to improve products, services, and overall business operations.
• Sales reporting: Regularly report sales activities, progress, and achievements to management. This may involve tracking sales metrics, analyzing data, and presenting reports to assess performance and identify areas for improvement.
• To collect payment: Adjust the credit limit-need to apply to the company- reduce the prompting from software- in expiring of credit term. (constantly monitor and work closely with the client)

Job Requirements:

• Previous experience in promoting products, services, and projects to the catering industry.
• Minimum diploma in business management, marketing, or related fields.
• At least 2 years of sales experience, with a proven track record of achieving or exceeding sales targets.
• Strong interpersonal skills and ability to build relationships.
• Excellent communication and presentation skills.
• Proactive in identifying and pursuing sales opportunities.
• Ability to work independently and effectively manage multiple priorities.
• Proficiency in both Chinese and English.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Our Client a European MNC and industry leader in manufacturing of scientific instruments for the process industries would like to invite suitably qualified candidates to join their Team as Senior Team Assistant.

Senior Team Assistant, Sales Support (One Year Contract / Renewable)

Job Description

Reporting to the Director, key responsibilities of the Senior Team Assistant is to provide sales administrative support and assist in data analysis.

• Perform administrative and general support for the AP Asia Pacific Hub
• Service Administrator for Service Business
• Internal Sales Support for administrative work and quotation work
• Assist in Sales Data analysis for Asia Pacific and China

The Ideal Candidate

• Diploma or ITE in Business Administration or related discipline with at least 2-3 yrs of experience in sales supporting role
• Proficient in Microsoft Office Applications and Power BI
• Good time management and adherence to timeline.
• Strong and effective communicator at all levels within a multicultural working environment.

Other Information

Working Location : Woodlands Spectrum II

Working Hours : 9am – 6pm (Hybrid)

SBS Bus : 964

Please email [email protected] your resume in editable docx format and whatsapp 91396248 for a brief discussion.

Thank You!

Angelina Lim (Reg R1101664 / Lic 97C4989)

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.