Working Hours :

44 Hrs/Week

Scope of services :

1. Claims Submission and Processing
2. Disbursement Memo Preparation and Verification
3. Claims Documentation and Monthly Report
4. Other Duties

Requirements

• Minimum two (2) years experience in Admin and Finacial experience in large projects.
• Atleast a degree in business or equivalent
• The personnel will be responsible for the administration of the claims submision.

Working Hours: 44hrs/week

Requirements:

• Local Diploma degree
• 10 years experience working in libraries of similar capacity.
• A Certificate in Library and Information Management is preferred.

Roles:

• The day-to-day operations and administration of the Library is efficient, and all systems, resources and equipment are well maintained.
• The personnels have the requisite knowledge, skills and qualifications to perform the services at all times.

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:

-Minimum Diploma in Business, Marketing, or a related field.

-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable. -Fresh graduates with a strong sales acumen are welcome to apply.

-At least 1 year of relevant experience in sales, hospitality, marketing, or education. -Proficient in Microsoft Office (Excel, Word, PowerPoint).

-Excellent communication and interpersonal skills.

-Meticulous, organized, and able to multitask. -Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off

-Tuesday - Friday : 1.30pm - 7.30pm

-Saturday and Sunday: 9.00am - 7.30pm

Job Description

• Take ownership of product development lifecycle to ensure timely delivery of products from strategic planning to tactical activities.
• Facilitate product improvement by analysing opportunities to support product positioning and customer demand, to guide product development from concept to launch.
• Evaluate product functionalities and performance, develop and execute strategies to enhance customer experience throughout the e-commerce journey.
• Monitor sales performance and track key metrics, analysing data to identify areas for improvement and implement necessary changes.
• Facilitate and foster cross-team collaboration across business stakeholders, including marketing, supply chain, and customer support to ensure seamless integration across all functions.
• Utilize customer data analysis to identify patterns, preferences, and pain points and make data-driven decisions.
• Manage customer accounts and provide support, addressing issues or concerns to maintain high customer satisfaction with the customer service team.
• Develop and implement strategies to reduce costs, improve operational efficiency, and streamline processes.
• Research and analyse industry trends, technologies, and best practices in eCommerce operations, generating ideas and implementing relevant strategies to grow market share, improve customer experience and increase revenue and profitability.

Essential skills and qualifications:

• Bachelor's degree in Information Technology, or a related field.
• Minimum of 3 years work experience as a digital product manager.
• Excellent organizational and communication skills.
• Ability to work collaboratively and effectively with cross-functional teams.
• Proficiency in customer data analysis and business intelligence tools.
• Proficient in Mandarin and English.

Job Description

• Provide excellent customer service, product knowledge and recommendations to customer.
• Assist in inventory management and housekeeping.
• Expand company business
• Assist in ad-hoc job scope assigned by manager.
• Minimum 2 years of relevant experience.
• Good communication skills
• Salary Range $3500-$5500

Job Description

• Supervise daily shop operations, retail sales, inventory controls, and other relevant duties
• Supervise and guide team towards maximum performance and service standards
• Ensure high levels of customer satisfaction through excellent sales service
• Experienced in beauty industry with proven strong record of sales
• Able to achieve outlet monthly sales target set by Management
• Deal with feedbacks and complaints from customers to maintain the outlet’s reputation
• Manpower scheduling for staff.
• Submit daily sales and revenue reports to Management
• Plan and oversee in-store promotional events or display
• Ensure the store fulfils all legal health and safety requirements

Requirements:

• Minimum 2 years of experience.
• Salary range $3500-$5500

We are currently looking for a Retail Operations Manager to join the team. You will be driving and monitoring the key retail strategies and initiatives, working in close partnership with key stakeholders. You will also be key in supporting the stores in achieving operational excellence and the overall delivery of exceptional customer experience in all our stores.

Operations:

• Oversee entire retail operations including sales, manpower, inventory, store planning and maintenance and monthly reporting of sales achievement.
• Streamline the operations processes and improve efficiency and customer service standards.
• Ensure the company’s policies and standards are communicated and implemented.
• Work alongside our team members in-stores frequently to assist and to drive sales and improve operations
• Responsible for the setting up of new stores, installations and openings (which include planning products display, visual merchandising, product mix etc).
• Investigate any inventory discrepancies and reconcile all inventory reports and highlight all issues for management
• Ensure that the stock level at all locations is within the acceptable thresholds and work closely with the outlet supervisors and buying team on stock management.

Team Management:

• Planning of roster and ensuring all outlets are adequately staffed on a daily basis
• Drive, inspire, motivate the team to achieve the company’s objectives by meeting sales target with an outstanding customer service and excellent operations management.
• Work with the team on personal development and onboarding training
• Provide consistent and effective feedback and performance counselling to coach each team member, ensuring that each team member grows professionally and develops outstanding sales and customer service to meet their personal sales target.
• Provide leadership across all our locations and improve team spirit.

Sales:

• Analyse sales reports of each location, indicating key issues, making development plans and taking actions when sales targets are not met.
• Analyse customers’ demographics and purchasing behaviours, working closely with the retail team, to improve our in-store products mix through consolidations, redistributions, and allocation of stocks.

Customer Service:

• Meet and interact with customers with enthusiasm and a positive attitude while adhering to company policies and procedures.
• Offer exemplary product knowledge to assist customers with their buying decisions.
• Develop customer service SOP and monitor compliance with a view of preventing and minimising customer complaints and better service recovery.
• Facilitate training to retail staff to ensure outstanding customer service standards
• Manage and coach the team on ways to handle customers’ enquiries/feedback/complaints in a professional manner according to the brand’s service standards and expectations.

The ideal candidate must have strong leadership skills and need to be able to effectively communicate with all levels of employees—from entry-level workers to senior management—in order to ensure that everyone is on the same page when it comes to executing business goals.

Roles & Responsibilities

• Assisting with daily operational tasks such as scheduling appointments, coordinating meetings, and organizing files and documents.
• Managing communications and correspondence between different departments and external parties.
• Coordinating with vendors and suppliers to ensure timely deliveries and payments.
• Creating and maintaining comprehensive databases, reports, and spreadsheets on organizational metrics, financials, and other related information.
• Identifying areas where improvements can be made in the organization, and contributing to innovation in operational processes.
• Map out annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.
• Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.
• Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.

Responsibilities:

• Oversee all financial reporting and accounting operations for Singapore entities.
• Ensure timely management and statutory financial reporting, accompanied by thorough financial analysis.
• Manage cash flow planning and banking operations.
• Oversee budgeting and forecasting activities.
• Develop, update, and implement policies and processes to adapt to business changes while ensuring effective controls.
• Ensure compliance with all statutory, tax, and regulatory requirements (e.g., Ministry of Law - PSPM, ROP & AML).
• Handle annual insurance renewals and coverage.
• Coordinate with banks, external auditors, tax consultants, and corporate secretarial agents.
• Establish new entities and plan their accounting structures.
• Perform any other ad-hoc finance tasks as assigned.

Requirement:

• Degree in Accountancy, ACCA or CPA qualification or any relevant field.
• Minimum 8 years of relevant working experience.
• Prior experience in hands on full spectrum finance function and operational accounting would be an added advantaged.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

For information on our Career Conversion Programme, join our Telegram channel @ https://t.me/elitezCCP

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

Roles & Responsibilities

• Assisting with daily operational tasks such as scheduling appointments, coordinating meetings, and organizing files and documents.
• Managing communications and correspondence between different departments and external parties.
• Coordinating with vendors and suppliers to ensure timely deliveries and payments.
• Creating and maintaining comprehensive databases, reports, and spreadsheets on organizational metrics, financials, and other related information.
• Identifying areas where improvements can be made in the organization, and contributing to innovation in operational processes.
• Map out annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.
• Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.
• Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.

Roles & Responsibilities

• Assisting with daily operational tasks such as scheduling appointments, coordinating meetings, and organizing files and documents.
• Managing communications and correspondence between different departments and external parties.
• Coordinating with vendors and suppliers to ensure timely deliveries and payments.
• Creating and maintaining comprehensive databases, reports, and spreadsheets on organizational metrics, financials, and other related information.
• Identifying areas where improvements can be made in the organization, and contributing to innovation in operational processes.
• Map out annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.
• Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.
• Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
6. Strong Microsoft Power Point and Excel Skills desirable
7. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
8. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
9. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
10. Experience with EDM software an advantage.
11. Excellent time management and organisational skills
12. Dependable and proactive in follow up
13. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
14. Robust execution and implementation abilities
15. Highly independent and able to work under stressful situations
16. Team player and able to drive outcome and handle difficult negotiations and exchanges

Responsible for driving programs and campaigns to meet the company business

goals. This includes growing visitor traffic, product click traffic and customers’

engagement bringing positive profitability in sales to e-commerce sites.

Driving activities and promotions are pivotal to grow business & meet the company

business and strategic goals.

1) Up-to-date product information in the websites and e-commerce sites. That is, image quality, curated photos, stocks status, product information, product key words in listing and all efforts.

2) Lead and initiate social media marketing to increase followers and drive sales in current social channels – EDMs, Facebook ,Telegrams, Instagram; but not limited .

3) Response and engage with social media followers and customers meeting KPI.

4) Propose & execute promotion and campaign assigned for websites and marketplaces.

5) Report: Weekly/ Monthly/Quarterly activities and results

6) Any duties and assignments assigned by immediate Superior.

You will be flexible, highly self-motivated and positive with the ability to work both autonomously and as part of a successful and productive team. Displaying high attention to detail and a commitment to execute high quality tasks, you will also possess exceptional communicative abilities which can be used to successfully build relationships at all levels.

Desired Skills:

Project Management, Digital marketing, Design with Canva and Photoshop, Microsoft office, photography, copywriting, socialmarketing, leadership.

Bilingual in English and Chinese.

Interested candidates should apply online or email to [email protected] with detailed resume and photo.

We regret to inform that only shortlistedcandidate will be notified.

Founded in 2001 in Singapore, East Asia Institute of Management (EAIM) is a 4-year Edutrust Private Education Institution offering a wide range of undergraduate and postgraduate programmes. We are looking for highly motivated and result-driven individuals to be part of the student recruitment team to take the Institute to a higher level.

Responsibilities

• Develop and establish new contacts and sales leads to achieve sales target

• Ensure to achieve monthly, quarterly and yearly quota

• Drive number (student enrolment number) and activities (i.e. campaigns <offline/online>, open houses, information sessions, campus visits etc)

• Understand competition and trends in the education sector to develop sales strategies and initiatives

• Accountable for meeting and exceeding sales targets that are aligned with core competencies of the institution

• Ensure compliance of SSG regulations and strict adherence to the Institute’s rules and processes

Requirements

• Diploma / Degree with at least 1 years' relevant experience preferably in the education industry

• Good and proven track record in sales management is essential

• Highly motivated, hardworking and able to work independently to achieve targets

• Good personality, resourceful and results-driven

• Possess good assessment and experiences of education market is a plus

The successful candidates will be paid competitive salary plus attractive commission

Candidates who meet the above requirements are invited to send resume via our website link

https://www.eaim.edu.sg/en/about/our-team/careers-at-eaim.html

Only short-listed candidates will be notified.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills
• BSc degree in Business Administration; hospitality management or culinary schooling is a plus

COMPANY DESCRIPTION

The Children and Youth Group (CYG) in The Salvation Army Singapore serves hundreds of vulnerable children and youth yearly. In line with our vision to provide a continuum of care to uplift those in need, our services span from preventive services, foster care and residential services to reunification support services for vulnerable children returning to their natural families after being removed due to safety concerns. We believe that every child is precious and unique and children grow best in families. We also believe in the potential of every child and family to transform and thrive.

RESPONSIBILITIES

About the job

Working with the ED of Children and Youth Group (CYG), the Asst Manager is expected to lead the development of new fundraising channels through community engagement as well as engaging and increasing the donations from the current ones. The Asst Manager will also recruit and engage volunteers and corporates to support the needs of vulnerable children and families under our care, whether in our children's homes or other services. The Asst Manager will regularly engage potential and current supporters of CYG in order to deepen relationships and networks so that our pool of supporters can be grown.

Job Responsibilities

1. Community Partnership and fundraising

• Raise funds for our cause and meet fundraising targets
• Lead in planning and coordinating events, whether by TSA PR or by CYG, to raise funds
• Create marketing materials, like flyers and brochures, to be used for the promotion of events and other fundraising needs
• Develop and deepen relationship with our key supporters and widen networks to increase and deepen reach to more committed donors
• Work with CYG centres to lead, co-develop, coordinate and/or execute fundraising initiatives, events and campaigns as needed
• Maintain complete and orderly records of donors and manage regular donor communications
• Build upon existing donor relationships and form new donor relationships and increase penetration into community networks
• Collaborate with other organisations and groups within the community to build partnerships and enhance fundraising activities.

1. Volunteer Recruitment and Management

• Recruit and build a good pool of volunteers and corporates to meet the needs of CYG, especially those of our children's homes
• Work with the necessary partners to enable positive experiences for volunteers and corporates
• Work with necessary stakeholders to plan and manage volunteers so that they are able to execute the role that they have been given and CYG and our clients can benefit
• Manage volunteer communications and complaints where necessary

1. Professional Development, Supervision & Training

• Promote professional development through identifying learning needs, transfer of skills and knowledge and offer training where appropriate to the team
• Seek out learning opportunities such as participating in meetings, ministry level assignments, practise research and development to further develop skills and capabilities of the group
• Supervise and guide the team in their work and monitor the application of principles and protocols

1. Administration

• Keep good records of donor engagements
• Coordinate, develop and compile all necessary reports for submission and presentation in various boards, both internal and external
• Undertake any other duties as and when required and in consistent with the position
• Undertake any other professional duties as and when required

1. Thought Leadership

• Lead in the crafting, proposing and execution of fundraising and volunteer management initiatives
• To lead the team in execution of programmes

• Diploma or Degree from a recognised institution
• At least 5 years of relevant experience
• Preferably in Social Services
• Keen to work in children and youth sector.

Job Requirements

• Experience in fundraising, relationship management, partnership management, volunteer management and marketing & promotions
• Excellent Decision Making skills
• Good Interpersonal Skills
• Excellent Organization, planning and Record Keeping skills
• Collaborative personality
• Strong communication and coordination skills.

Working Hours

Total work hours is 44 hours per week.

Under normal circumstances the hours of duty will be as follows:

10am to 7pm Monday to Friday (inclusive 1 hour lunch break).

CYG runs 24/7 services, hence flexibility in work arrangement is expected.

Working Location

Children and Youth Group - Gracehaven Children's Home

3 Lorong Napiri Singapore 547528

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

1. Responsible for the management, classification, sorting, filing and storage of the company's sales contracts and other marketing documents. 2. Responsible for the preparation and preparation of monthly, quarterly and annual statistical statements and reports of various sales indicators, and respond to the leaders' inquiries on sales dynamics at any time. 3. Responsible for collecting, sorting out and summarizing market conditions, prices, new products, substitutes, customers and other information, and put forward analysis reports to provide reference for business personnel and leaders of the department to make decisions.

58 RECRUITMENT PTE LTD.

2 GAMBAS CRESCENT #06-22 SINGAPORE 757044

LICENSE NO:19C9772

TEL:67026282

Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

Why this role?

Contract Manager in particular supports the project team in issuing notices in accordance with the provisions of the contract, submitting and responding to extension of time and other claims under the contract, submitting payment applications, identifying the works falling within or outside KONE’s scope of works, preparing variation claims and contractual notices, supporting with collection of payments, resolving disputes and limiting potential liabilities.

What will you be doing?

• Understand fully the terms of KONE’s contract with the customer and also the terms of the subcontract with any of KONE’s subcontractors for the respective project.

• Ensure KONE’s enforcement of its contractual rights and compliance with contractual obligations, e.g. by supporting the project team in issuing notices in accordance with the provisions of the contract, submitting and responding to extension of time and other claims under the contract, submitting payment applications, identifying the works falling within or outside KONE’s scope of works, preparing variation claims, resolving disputes and limiting potential liabilities including managing and reporting claims.

• Support the project team in reviewing incoming and outgoing correspondence and advising on matters that have contractual and/or financial implications.

• Support the project team in issuing all relevant contractual notices timely and in accordance with the provisions of the contract throughout the project to secure KONE’s position.

• Support the project team with the variation process to ensure KONE’s position is secured financially and contractually.

• Assist in the selection and appointment of subcontractors to ensure appropriate terms and conditions of appointment and in the management of their performance, including negotiation of any loss and/or expense claims while work is in progress.

• Assist the project team in maintaining accurate contract files for all correspondence and other related contractual documentation.

• Assist in the management and documentation of the snagging and handover process to secure KONE’s liability position.

• Where necessary work with external Quantity Survey practices/consultants and in conjunction with the project manager, review, monitor and agree the Quantity Surveyors/Consultants preparation of KONE’s claim, prior to its submission.

• Work with the project management team and finance throughout the lifetime of the project to ensure compliance with the contract and ensuring that payment and other claims are submitted in the correct format and with the correct timing to secure monies due to KONE as per the contract.

• Safeguarding KONE’s financial interests both with the customer and all subcontractors/suppliers.

• Support the project team in preparation and submission of applications for payment and the final account in accordance with the terms and conditions of the contract. Liaise and negotiate with the customer in respect of same, as required.

• Ensure invoice disputes are resolved with the maximum benefit to the project

• From time to time support with the contractual review of Customer contract terms and conditions also in the Tendering phase and identification of key concerns and liabilities

• identification and removal of non-market standard or otherwise onerous or unacceptable obligations or liabilities and ensuring KONE’s contractual rights are included. Ensuring compliance with the KONE Code of Conduct and Competition Policies, prevention of improper payments (kick-backs, facilitation payments, commissions or the like), and securing customs clearance, handover approvals, tender awards and similar.

• Provide contract management training to Sales, Quantity Surveyors, Project Managers and other personnel managing the Sales & Tendering or Execution Phases of our Customer projects.

Are you the one?

• Familiarity with local jurisdiction laws and regulations, industry form construction contracts, including:

-Industry market practice; and thorough understanding of contractual issues, legal risks and liabilities.

-Knowledge of project operations and financial processes, including:

-Financial skills - the ability to understand financial data at contract level and identify appropriate actions indicated by variances to ensure key metrics are achieved.

•Operational analysis – the ability to obtain relevant information on operational issues from multiple sources, think broadly about those issues and recognize trends/possible cause-effect relationships.

• Fluent in project’s required language with good working ability in spoken and written English.

• Fluency in Microsoft Office (especially Excel & PPT) essential. Fluency in Project software such as Primavera/MS project an advantage,

• Construction Industry experience required and beneficial

•Desire to participate as a full member of the project leadership team

What’s On Offer

· Career progression in opportunities within a global organization

· Total reward elements that engage and motivate our employees and help us make KONE a great place to work

· Comprehensive learning and development programs covering a wide range of professional skills

· You are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded

To Be Considered

Click the Apply button and complete the online application process. A member of our Talent and Culture team will review your application and will be in contact with additional information accordingly.

In the meantime, feel free to browse our website for additional information on our company, brands and culture – KONE Corporation.

KONE is proudly ranked as World's Best Employers in Forbes magazine and Statista's 2023 annual ranking!

KONE Singapore ranked 20th in The Straits Times Best Employer 2023 and KONE has been ranked among Singapore’s Best Employers for the second year running in 2024!

• Achieving and maintaining sales KPIs
• Exceptional customer service skills
• Oversee day-to-day operations of the retail store
• Monitoring and managing stock inventory
• Motivate/ build teamwork among colleagues & maintain good communication and a good working environment
• Driving and leading team to ensure sales KPIs are achieved
• Ensure adherence to health and safety regulations and perform regular check and ensure store’s cleanliness and hygiene standards are maintained
• Building long-term relationships with clients. Managing conflict resolutions and client complaints
• Other ad-hoc duties as and when assigned by the management

Mini-mart Store Manager / Assistant Store Manager

Job Summary: We are seeking a dedicated and motivated Mini Mart Store Manager to oversee daily operations, ensure exceptional customer service, and drive sales growth. The ideal candidate will have strong leadership skills, a customer-focused mindset, and a passion for maintaining a well-organized and efficient store.

Key Responsibilities:

• Staff Management: Recruit, train, and supervise store employees; conduct performance evaluations and foster a positive work environment.
• Sales and Customer Service: Ensure a high level of customer satisfaction by addressing inquiries, resolving issues, and promoting store offerings.
• Inventory Management: Oversee inventory levels, manage stock orders, and ensure proper merchandising to maximize sales opportunities.
• Financial Oversight: Monitor sales performance and expenses; prepare reports and forecasts; manage budgets to achieve financial targets.
• Store Operations: Ensure compliance with health and safety regulations; maintain cleanliness and organization of the store.
• Marketing and Promotions: Develop and implement marketing strategies to attract customers; manage in-store promotions and displays.

Qualifications:

• Proven experience in retail management or similar roles.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficient in inventory management and point-of-sale systems.
• Ability to work flexible hours, including weekends and holidays.

Benefits:

• Competitive salary
• Health and retirement benefits
• Opportunities for career advancement
• Employee discounts

Marketing Executive (Digital Marketing) Education Industry

Full–time / Part Timer (can be considered)

Job description

Job Responsibilities

• Develop and execute innovative marketing campaigns focused on generating strong leads.

• Manage social media channels and achieve consistent presence in these channels with interesting posts/ photos & quotes

• Produce both long-form and short-form video advertisements, involving scriptwriting and creating briefs for post-production.

• Propose and set up and optimize advertising campaigns across different platforms/digital channels.

• Analyze campaign metrics for improvements.

• Conduct market research, plan surveys, and hold discussions to gain insights into customer psychology.

• Continuously explore and adopt new marketing trends and platforms.

• Any other ad-hoc duties as assigned.

Requirements

• Min Diploma or Degree in Marketing or other relevant equivalent field of study.

• Min 1 year relevant experience.

• Able to align with company's strategic directions for marketing.

• Experience with printing companies would be a good bonus.

• Able to perform some sales if necessary (optional).

What we offer

• Full Timer

- 13th Month Bonus

- Commission for any signup

• Part Timer - $15 - $18 per hour

- Minimum 4 - 5 days commitment

- Flexible hours (5 hrs / 6 hrs / 7hrs)