Sales Manager

Responsibilities:

• Responsible for the execution of sales activities in the sales area and achieve continuous sales growth and targets
• Expand local market share and drive sales revenue through identifying new product applications, adding new customers and winning over competitive accounts
• Forecast and report activity accurately in line with the sales target allocation
• Identify major projects within the accounts and running activities to build a strong client relationship
• Serves as a key point of contact between the client and the organization
• Responsible for preparation and submission of bids proposals and documents
• Collaborate and coordinate with internal technical resources to maximize product/solutions and professional service offerings
• Promote company image and services in professional way including social media platforms

Requirements:

• Minimum Degree in Electronics/Electrical/Computer Engineering or Business Administration
• Minimum 6 years sales experience in integrated system solutions relate to ICT solutions, IOT/SCADA/Industrial Control Systems, Integrated Security Systems etc.
• Validated track record of achievement
• Good presentation, communication and interpersonal skills
• Strong in languages with good technical writing skill is preferred

Thriving the CONVERGINT Way

Convergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values and Beliefs. This culture drives us to become the premier service provider for our valued customers, solidifying our position in the industry.

Discovering the role

The position of Technical Support is responsible for presales support to our sales team. Maintaining a high level of customer satisfaction.

Main Responsibilities:

• Provide technical consultation, system design and system solutions for all sales/SAM for SEA projects.
• Pre-sales activities support including site survey, client meeting, technical presentation, system demo, etc.

Quotation & Configuration Check

• Ensure all the system configuration and quotes are accurate for SEA region.
• Provide technical training for SEA sales team and technical team.
• Provide after sales technical support (project/CS) if any PM/engineer needs help.
• Provide T&C support for SEA projects.

On site client training

• Ensure quality of Convergint services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.
• Prepare customer training materials and deliver professional customer training.
• Attend internal training, improve skills.

Requirements

• Min 3 years or above related working experience in security, electronic or small electronic system design, technical training, pre-sales technical presentation, preferably in a multinational environment.
• Basic IT knowledge in security hardware, network and database.
• Familiar with security access control system, CCTV and alarm system products / systems is an advantage.
• Candidates with technical presales background will be an advantage.
• Good communication and coordination skills.
• Client service oriented and quick learner.

The successful candidate will be part of the sales team. You will represent the company to promote and sell our range of inspection, maintenance and monitoring products and contribute towards achieving our sales and growth targets.

The role requires the successful candidate to actively hunt for opportunities in the market as well as to develop close relationship with existing customers, thereby always having a finger on the pulse of the market. The successful candidate will need to collaborate closely both within the team and with external stakeholders (customers and principals) to identify and deliver the most suitable product and/or solution to the customer.

Remuneration will be commensurate with experience, consisting of a fixed basic salary along with attractive sales commission and transport allowance.

Responsibilities

• To establish strong network and build close rapport with key decision makers and end-users.
• Highly motivated and results-driven in achieving sales target.
• Prospect, develop and drive sales plan.
• Manage sales strategies to improve market shares and profitability of the business.
• Provides competitor information and market intelligence and assist Sales Manager in the development of relevant sales and marketing strategies.

Requirements:

• An enthusiastic team player who can work independently
• “Hunter” instincts, positive mind-set and “can-do” attitude
• Diploma/Higher NITEC or equivalent in any discipline, candidates with Engineering/Technical background will be preferred.
• Fresh graduates are welcomed to apply. Candidates with sales experience will be preferred.
• Good spoken and written English
• Excellent communication and interpersonal skills
• Preferably with own vehicle (Class 3/3A)

Remuneration

• Attractive Basic Monthly Salary commensurate with relevant experience
• Attractive monthly Sales Commission
• Generous transport allowance if possess own vehicle

Job Requirement

1.Order Fulfilment Management

• Ensure timely Order Fulfilment to ensure customers’ satisfaction and to meet OTIF.

2. Logistics & Warehouse Management

• Ensure the development and execution of efficient logistics, transportation and warehouse services.
• Monitor service providers in adherence of service level, frequency, customer satisfaction and compliance.
• Formulate and keep track of optimising the logistics cost, space utilisation and safe handling of products and delivery. Ensure organization’s operations meet SS620 / GDPMDS standards and requirements

3. Inventory Management

• Achieve high and consistent inventory accuracy
• Achieve optimal level of inventory holding – ageing inventory, missing and expiring

4. People Management & Development

• Promote and support progressive people management frameworks and policies to better attract, retain and develop talent
• Lead performance management and learning & development, adopting and leveraging on Skills Frameworks and other relevant frameworks.
• Recruit, orientate, lead and guide the team, ensuring that the day-to-day duties are carried out according to standards and requirements.
• Engage, mentor and motivate team members to excel and grow them personally and professionally.
• Manage staff issues and appraise their performance

Qualifications, Skills and Experience required

1. Excellent leadership skills including leading projects with broad scope, cross functional nature, and an impact within and outside own department.
2. Facilitate in-depth understanding of all aspects of the business and supply chain, Operation and execution to support strategies including total delivered cost, profitability, inventory turns, service levels, technology adaptation.
3. Excellent communication skills (with staff, peers, and Upper management) and ability to develop rapport with other functional leaders inside Organisation and Suppliers to influence decision making.
4. Strong problem solving and negotiation skills.
5. Drives changes, challenges status quo and makes recommendations for improvements to products and processes.
6. Demonstrate team leadership with proven track record in developing and sustaining relationships that contribute to the success of the organization. Guide team to be effective and efficient in execution.
7. BS/Diploma in Business/Supply Chain related field with minimum 5 years’ experience in a supply chain/operations management field required.
8. Experience in Shared Service Environment/Organization is an advantage.

JD:

Job summary

We are seeking a highly experienced and dynamic Solutions Architect with over 15 years of expertise in software design and development. The ideal candidate will have a strong background in delivering technical architecture in high-quality large enterprise projects using Generative AI, AWS Cloud, Angular, Java, .Net, JavaScript, Node.js, Python, and PHP.

Key Responsibilities

• Solution Design and Architecture: Lead the design and architecture of scalable and high-performance solutions tailored to client needs using a variety of technologies and frameworks.
• Project Leadership: Spearhead the delivery of large-scale enterprise projects, ensuring high-quality outcomes within scope, time, and budget constraints.
• Client Engagement: Build and maintain strong relationships with international clients, acting as the primary technical liaison and ensuring alignment with business objectives.
• Pre-Sales Support: Collaborate with sales teams to provide technical expertise during the pre-sales phase, including crafting proposals and presenting solutions to prospective clients.
• Technical Oversight: Oversee the technical implementation of solutions, guiding development teams and ensuring adherence to best practices and architectural standards.
• Cloud Computing: Utilize extensive experience with AWS Cloud to design, deploy, and manage cloud-based solutions.
• Agile Project Management: Lead agile project teams, ensuring efficient project execution and delivery through effective planning, monitoring, and management.
• Quality Assurance: Implement robust quality assurance practices to ensure the delivery of high-quality software solutions.
• Mentorship and Development: Mentor and develop junior architects and technical leads, team members, fostering a culture of best practices, continuous learning and improvement.
• International Exposure will be a plus
• International client relationship management
• Pre-sales support and requirement analysis
• Solutions and services technical architecture
• Web application development and database management
• Quality assurance and production support
• Agile product/project management
• Production support and releases

Qualifications

• Education: Bachelor’s or equivalent degree in Computer Science, Information Technology, or a related field.
• Experience: Atleast 15 years of experience in software design and development, with significant leadership roles in customer-focused and engineering environments.
• Technical Proficiency –
  • Expertise in development tools and frameworks
  • Expertise in Angular, Java, .Net, JavaScript, Node.js, Python, and PHP
  • Expertise in Integration using tools like MuleSoft, Webhooks and OAuth2 is a must
  • Good understanding of Agile development
  • Experience in AWS is a must
  • Good understanding of GenAI models and tools is a very big plus
• Industry Knowledge: Proven experience across industries including Education, Automation, E-commerce, Digital Media Streaming, Logistics, and Telecom is a plus.

Sales Engineer

Responsibilities:

• Promote and sell company products/system solutions, develop new and existing business
• Work closely with Business Development Managers in preparation of tender bid submittal and proposal, inclusive of gathering functional, technical information and costs from in-house departments and/or other vendors
• Responsible for pre sales solutions and to follow up to RFQs / RFPs, promptly update status to relevant Business Development Managers
• Participate in sales presentation and maintain technical application materials with our company’s products & solutions
• Assist in formulating business strategies and identify new business opportunities to expand market share

Requirements:

• Bachelor in Electrical/Electronics or equivalent Engineering
• More than 3 years relevant experience in SCADA/Security/Integrated System technical solution sales in Power, Water, Oil & Gas and Building industries
• Senior position will be offered to candidates with longer industry experience
• Adaptable and self- driven to acquire new technologies
• Strong communication and presentation skills

Location: WEST

Tax Governance & Policy Matters:

- Report to the Head of Tax and ensure compliance with relevant tax and transfer pricing regulations across all Group entities, including those in Singapore, Greater China, India, and ASEAN.

- Assist in implementing the Group Tax Strategy and rolling out tax policies, controls processes, and best practices.

- Drive continuous tax optimization projects and improvements in Group tax processes and controls to enhance compliance quality and efficiency, providing improvement recommendations.

- Develop tax-efficient structures for investments, intra-group financing, corporate shared services, and cross-border transactions.

- Monitor updates to Group tax governance and transfer pricing policies and best practices in line with the latest tax regulation developments.

Tax Compliance:

- Oversee all aspects of tax compliance alongside the Finance team, ensuring timely review and filing of tax returns.

- Review to identify tax planning opportunities and minimize tax controversies.

Transfer Pricing:

- Manage and facilitate the preparation of transfer pricing documentation reports, tax position papers, and benchmarking studies in collaboration with the local Finance team.

- Ensure proper and adequate transfer pricing documentation is maintained to support intra-group transactions in compliance with local regulations.

- Perform operational transfer pricing reviews to align business arrangements with transfer pricing policy and objectives.

Tax Reporting:

- Set up and maintain a central tax database for Group tax reporting and data analytics, preparing for BEPS Pillar 2 requirements.

- Manage the Group’s tax reporting, including the annual tax accounting process, and periodic review of tax provision balances and deferred tax assets/liabilities to ensure accuracy.

- Perform tax data analysis to offer insights and recommendations for managing tax risks, optimization, and mitigation.

- Provide tax advice, guidance, and training to internal users on direct taxes, indirect taxes, withholding tax, and other tax matters. Develop and conduct tax sharing sessions/training for finance peers.

Tax Advisory:

- Partner with the business to provide tax support on transactions and projects.

- Provide tax leadership and support for M&As and internal projects.

- Support the Human Resource department on foreign assignment tax compliance matters.

- Review business and intercompany contracts for tax risk management.

- Handle applications for tax incentives and government grants.

Tax Audit:

- Manage tax audits and queries from tax authorities in collaboration with the local Finance team.

- Analyze exposure and assessments, and provide regular updates to stakeholders.

Tax Trends & Development:

- Stay informed about changes in tax laws, evaluate their impact on the business, and manage changes accordingly.

Requirements:

• A person with positive mindset, can-do attitude, initiative-taker, collaborative skills, team worker

• Strong technical background, practical experience handling regional direct and indirect tax matters for MNCs. Transfer pricing working knowledge

• Strong accounting and analytical skills with ability to research and apply tax law; willingness to learn new technical skills independently. Good professional judgement

• Self-motivated, strong sense of accountability, able to work under pressure to meet deadlines

• Keen eye for details, strong problem-solving skill, able to multi-task, manage competing priorities

• Good interpersonal skill, maturity to work with minimal supervision, ability to meet datelines

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Job brief

We are looking for a professional Operations Manager to coordinate and oversee our organization’s operations.

Responsibilities

• Ensuring all operations are carried on in an appropriate, cost-effective way
• Improving operational management systems, processes and best practices
• Helping the organization’s processes remain legally compliant
• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills

-Must be able to work night shift and split shift

-Must be able to work extra hours if needed

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.

-Observes direct reports to ensure compliance with safety, quality, and productivity standards.

-Verifies completeness and accuracy of direct reports’ work, computations, and records.

-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

-Must be able to work night shift or split shift

-Must be able to work extra hours or weekend if needed

Job Responsibilities

• Overall project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations;
• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets;
• Coordinate internal resources and third parties/vendors, such as Consultants and Sub-Contractors/Suppliers for the execution of the project;
• Ensure project to be delivered on time, within scope and budget;
• Ensure project to be executed in accordance with approved plans/drawings, contract specifications and regulations;
• Ensure resource availability and allocation;
• Ensure practical measures to eliminate any foreseeable risk to any person who is at workplace;
• Develop detailed planning to monitor and track progress;
• Manage changes to projects’ scope, schedule and costs using appropriate verification techniques;
• Perform risk management to minimize project risks;
• Responsible for all construction site matters including and not limited safety and other compliance matters.
• Strong technical knowledge – able to read technical drawings and understand production requirements

Requirements

• Min Diploma with at least 5 years of industry-related experience.
• Good knowledge in cost and quality control, resources planning and on-site operations.
• Strong presentation and communication skills, as you are the connection between client and team.
• Strong technical knowledge – able to read technical drawings and understand production requirements.
• Ability to interact with all levels of management.
• Experience in Design & Build Projects will be an added advantages.

Job Description:

• Lead a team of Quantity surveyors and ensure that all contractual issues are fully understood and complied with at existing/new projects.
• Responsible for the administration of sub-contract and main-contract including variation Order (VO) and settlement of final accounts.
• Oversee Contract Documentation-drafting, evaluation, negotiation and execution.
• Oversee and discharge Contracts Management duties such as tender preparation, preparation of costing and Pre-Contract administration.
• Provide guidance on contractual matters to project management team.
• Oversee the tendering process and follow up for quotations and liaising with relevant in-house department. Ensure that tender requirements are fully understood and the pricing as necessary.
• Work with the team to develop the response to invitation to tender/invitations for quotations.
• Participate in contract negotiation, minimise contract risk, and ensure contract quality in line with Company’s policy.
• Handle on-going contract issues and change management, recommend changes and best practices.
• To submit monthly report for progress payment claims for all projects.
• To prepare budget for all successful tenders.

Requirements:

• Degree in Civil, Building Engineering or equivalent.
• Preferably with 8-10 years and above of relevant experience in providing advice, managing, and performing commercial contracting assignments.
• Strong legal/contract analytical skills with a good eye for details and sound knowledge of general cooperate and contract law.
• Able to work in a dynamic and fast-paced environment and to meet critical project deadlines.
• Able to work well both independently and collaboratively as part of a team.

Job Description

We are looking to hire a media manager with confident communication and people skills.

Media Manager Responsibilities:

• Identify press opportunities through evolving issues.
• Develop content for dissemination via press releases, social media, websites, and other distribution channels.
• Ensure that key messages align with vital business strategies.
• Serve as the organization’s media liaison and formal spokesperson.
• Conduct press conferences and briefings.
• Scan the media marketplace to keep up-to-date on the latest media trends.
• Monitor online and offline campaigns, and report on results.
• Negotiate with media channels to close competitive deals.
• Build and manage the organization's social media profile and presence.
• Promote additional projects to support new product launches.
• Build long-term relationships with media influencers.
• Appropriately manage the organization’s media budget.

Media Manager Requirements:

• 2 years of work experience as a media manager or similar.
• Demonstrable experience with building effective media campaigns.
• Ability to create appropriate content for dissemination via press releases, social media, websites, and other distribution channels.
• Ability to conduct press conferences and briefings.
• Ability to nurture long-term relationships with key media influencers.
• Analytical thinker with strong conceptual and research skills.
• Natural leader who displays strong decision-making and attention to detail.
• Ability to work under pressure and meet deadlines.
• Ability to work independently and as part of a team.
• Excellent interpersonal, communication, and public speaking skills.

Job brief

We are looking for an HR Manager to oversee all aspects of human resources practices and processes.

Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management

Requirements and skills

• People oriented and results driven
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labor law and HR best practices

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Ninemer Communications is a local communication consultancy firm established in 2010. The agency has a strong roster of B2C and B2B clients spanning industries such as FMCG, government, MICE, travel and more. Our agency is looking for dedicated and dynamic individuals to add to our team.

WHO WE’RE LOOKING FOR

You are a dynamic strategic thinker with a passion for driving results and fostering client relationships. You are an innovative problem-solver, adept at managing multiple projects, and have a deep understanding of the latest digital marketing trends and technologies. You enjoy creating content and have an eye for spotting what works best on social media. Working with great organisations and brands excites you, and you are eager to be part of shaping impactful marketing outcomes. If this sounds like you, write to us and share why you think you fit the job.

WHAT YOU WILL BE DOING

1. Communicate directly with clients serving as the primary day-to-day contact

2. Proactively generate new ideas and opportunities to ensure client success

3. Lead our account teams in ongoing social media and digital projects

4. Strategise, plan content calendars, and develop social media content, including copywriting captions, storyboarding, scripting reels, filming, and post-video editing.

5. Work closely with creative team to ensure quality and timeliness of deliverables

6. Manage community interactions by responding to customer queries and escalating issues appropriately on clients’ social media pages

7. Create and manage monthly reports to derive actionable insights

8. Research the latest trends and best practices to stay up to date on social media developments and tools

9. Support in new business proposals

10. Other administrative duties

QUALIFICATIONS AND BACKGROUND REQUIRED

· A degree and diploma in any subject is acceptable

· Min. 2 years of experience in digital or social media marketing industry

· Good command of English and ability to copywrite for social media purposes

· Attention to detail - proofreading, editing and quality control of content from others

· Ability to create social media content and perform design editing using software such as Canva and Capcut

· Proficiency with Microsoft Suite: Excel, Word, Powerpoint

A SUITABLE CANDIDATE SHOULD ALSO HAVE THESE TRAITS

§ Great with project management and client management

§ Passion for social media and a creative mindset

§ Good analytics and data skills

§ Strong communication and interpersonal skills

§ Multitasking is a norm and able to work well under stress

§ Able to work independently and in a team

§ Meticulous and a real eye for detail

§ Responsible, diligent and reliable

§ Excellent time management and organisational skills to ensure deadlines are met

HOW TO APPLY

We would love to hear from you! Send us your CV, Cover letter, recent photograph, expected salary and date of availability to us.

Email: [email protected]

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

WHO WE’RE LOOKING FOR

You write with flair but vet with eyes sharper than an eagle. You are keen to know the media and are able to know what should be said and when. You want to move ahead in marketing communications and want to learn how to start taking some lead in projects. You understand social media and its impact in today’s digital world of influencers and Youtube stars. You enjoy working with great organisations and brands and want to be a part of shaping marketing outcomes. If you think this fits you, write to us and share why you think you fit the job.

WHAT YOU’LL BE DOING

1. Pitching and managing media / influencer interviews and queries
2. Researching, writing and distributing media kit materials (i.e. press release, fact sheet, speech) to targeted media
3. Writing and editing in-house publications, case studies, speeches, articles and annual reports
4. Content creation for social media platforms e.g. Facebook, Instagram, Twitter
5. Monitoring, collating and analysing media/social media coverage
6. Organising events such as media/influencer luncheons, media conferences and media tours
7. Active support in new business opportunities
8. Planning, developing and implementing integrated PR strategies and campaigns (media and social media)

In addition, an Account Manager should be well versed in the following areas

1. Managing accounts and overseeing execution of campaigns
2. Managing and training a team of executives

QUALIFICATIONS AND BACKGROUND REQUIRED

A degree and diploma in any subject is acceptable, although English, journalism, media studies and mass communications are preferred. In-house or Agency experience in corporate communications or public relations will be advantageous. Minimum of 2 to 3 years relevant experience is needed for Senior Account Executives and 5 to 7 years for Account Managers.

A SUITABLE CANDIDATE SHOULD ALSO HAVE THESE TRAITS

• Strong communication and interpersonal skills
• Multitasking is a norm and you thrive under pressure
• Enjoys working in a team but as comfortable working as an individual contributor
• Meticulous and a real eye for detail
• Knack for learning fast and hunger for knowledge
• Responsible and diligent

HOW TO APPLY

We would love to hear from you! Send us your CV, Cover letter, recent photograph, expected salary and date of availability to us.

[email protected]

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Key Responsibilities:

• Handle customer inquiries and provide prompt and accurate information to support the sales process.
• Maintain and update customer databases with a high degree of accuracy and confidentiality.
• Coordinate with internal departments to facilitate order processing and delivery.
• Assist in planning and coordinating E-commerce sales events, promotions, and marketing activities.
• Perform other administrative duties as required to support the sales team.

Qualifications:

• Previous experience in an administrative role, preferably within a sales or customer service environment.
• Excellent organizational and multitasking skills, with the ability to manage priorities effectively.
• Strong communication and interpersonal skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) .
• High attention to detail and accuracy.
• Ability to work independently and collaboratively in a fast-paced environment.

What We Offer:

• Annual leave starting from 14 days
• Corporate insurance covered
• Birthday present
• Quarterly basis team building fund
• Walkable distance from Tai Seng MRT station
• Variable bonus
• Company sponsored overseas trip
• Company paid compassionate leave
• Opportunities for career development and growth.
• A dynamic and supportive work environment.

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges