Presto Studios’ was founded in August 2013 – A music school where music education will always be a warm and nurturing learning experience. Till today, we have nurtured thousands of students using our teaching methodology, providing them with the most nurturing music environment as they experience the love of music at Presto Studios.

As we continue to grow, we are seeking a dynamic and motivated Assistant manager or manager to manage our music school in a retail setting. We look forward to having that individual to join our team and play a key role in managing operations, human resources, and sales and marketing functions.

Responsibilities:

1. Operations Management:

• Oversee day-to-day operations of the music school to ensure smooth and efficient functioning.
• Coordinate with various departments to streamline processes and improve overall operational efficiency.
• Implement and maintain effective systems for class scheduling, facility management, and equipment maintenance.

2. Human Resources:

• Assist in the recruitment, training and onboarding of new staff as well as monitoring staff performance.
• Support in scheduling and managing staff assignments.
• Contribute to fostering a positive and inclusive work environment.

3. Sales and Enrollment:

• Assist in developing and implementing sales strategies to drive student enrollment.
• Collaborate with marketing and admissions teams to achieve enrollment targets.
• Provide excellent customer service to prospective students and parents.
• Monitoring inventory levels and collaborating with other departments in product ordering.

4. Customer Service

• Ensure a high standard of customer service is maintained at all times.
• Address customer enquiries, concerns, and feedback promptly and effectively.
• Train and motivate staff to deliver exceptional customer experiences.
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5. Team Leadership:

• Provide leadership and guidance to the retail team.
• Foster a collaborative and motivated team environment.
• Conduct regular team meetings to communicate goals and expectations.

Qualifications:

• Diploma or Bachelor's degree in Business Administration, Human Resources, or a related field.
• Proven experience in operations management, human resources, and sales.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Familiarity with the music education industry is a plus.

Additional Requirements:

• Proficiency in MS Office Suite.
• Ability to work in a fast-paced and dynamic environment.
• Proactive and solutions-oriented mindset.
• Customer oriented and with an entrepreneurial mindset.
• Warm and cheerful demeanor.

Job Highlights:

• 5 days work week, including 1 weekend
• Incentive Scheme
• Work life balance
• 14 days of Annual Leave and Sick Leave
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture

Salary range - From $3800

· Possess knowledge and experience in IT/Consumer/FMCG industries including management of Omni channels: Channel Partners/Resellers, Distributors, Retailers, Online Platforms, System Integrators, Corporates and Institutions.

· Experiences in ASEAN/INDIA and emerging markets will be an advantage

· Experience in managing distribution channels for FMCG / consumer products.

· Good network and relationship with channel partners including major importers, retailers.

· Ability to devise and implement good sales strategies/plans to meet sales KPIs.

· Ability to strategize, plan, budget and achieve sales and marketing KPIs deliverables.

· Team player.

Job Description:

· Promote sales of semiconductor equipments, parts, materials and services to achieve sales targets

· Work with customers and principals in sales activities like presentation, quotation, specification confirmation, negotiations, commissioning/acceptance and post sales services

· Build and maintain good rapport with principals and vendors

· Foster strong relationships with customers, understanding their requirements and provide solutions for long-term success

· Conduct evaluations for system, parts and materials with customers

· Execute plans to increase market share for assigned products and services

· Collaborate with suppliers, principals and internal staff to achieve smooth and prompt sales and technical service support

· Prepare sales reports for internal and external use

· Work diligently with customers and suppliers on consumption pattern and forecast planning to prevent missed sales and excess inventory

· Input comprehensive HOMS record from all customer engagements in a timely manner

· Complete all required sales reports, records and ISO documentation timely

· Response to customer queries swiftly and timely

· Identify opportunities for upselling and cross-selling additional products or services

Requirements:

• Min. diploma in Engineering qualification
• Proficient in Microsoft office
• Sales driven, creative, dynamic, and independent.
• Good communication in oral/written skills in both English and Chinese needed
• Equipped with 3rd language (Japanese/Korean language) will be added advantage
• Able to multi-task, highly organized, detail oriented, good team player
• Able to response/work on off office hours and travel for overseas

Summary:
The HR Assistant Manager, Shared Services, is responsible for providing comprehensive support across the full range of HR functions, including HRIS, HR reporting, compensation and benefits, employee engagement, performance management, and policy development. This role will play a key part in developing and implementing HR policies, ensuring compliance with employment legislation, and driving process improvements. The successful candidate must have experience in creating HR policies and be well-versed in HR operations, systems, and best practices.

Key Responsibilities:

• Lead the development, implementation, and updating of HR policies, ensuring alignment with legal requirements and company objectives.
• Provide support for all HR functions, including compensation and benefits, employee communications and engagement, performance management, learning and development, and welfare programs.
• Troubleshoot HRIS issues in SAP and coordinate with IT personnel to identify and resolve system problems, ensuring system integrity.
• Conduct system customizations, functional testing, and process improvements to enhance HRIS capabilities.
• Develop Standard Operating Procedures (SOPs) for HR processes and drive internal training and knowledge sharing across the HR team.
• Participate in HR projects, plan and prioritize workloads to ensure resources are allocated to key HR processes, and meet agreed service levels.
• Develop and maintain HR dashboards, metrics, and reports to monitor key performance indicators (KPIs) and workforce trends, providing insights to the leadership team.
• Safeguard employee data by ensuring compliance with data protection policies, maintaining the accuracy of employee records, and managing employee insurance and leave programs.
• Advise Business Units on HR matters, ensuring timely and accurate guidance on all HR processes and policies.
• Collaborate with management to introduce HRIS enhancements, process improvements, and redesign efforts to increase operational efficiency.
• Ensure compliance with all workplace safety, security, and health policies, including adherence to employment legislation and company regulations.
• Oversee ad hoc HR projects and initiatives, ensuring they are completed on time and within scope.

Requirements:

• Minimum Degree in Human Resource Management or equivalent.
• Minimum 5 years of experience in HR operations, with proven experience in developing and implementing HR policies.
• Strong working knowledge of SAP HR and HRIS systems.
• Analytical, detail-oriented, and highly proficient in handling numerical data and generating reports.
• Experience in process redesign, change management, and implementing process improvements.
• Strong understanding of HR best practices, employment-related legislation, and compliance requirements.
• Ability to multi-task, manage priorities, and work effectively in a fast-paced, dynamic environment.
• Excellent communication and problem-solving skills, with a proactive and solution-oriented mindset.

Job Description

1) Manage and coordinate multiple KAs and responsible for commitment of contract delivery indicators and satisfaction to KAs. Lead business reviews on operation performance and review KPI to achieve requirement and enhance customer satisfaction.

2) Act as customer’s main point of contact to ensure the issue raised are dealt appropriately and be proactive for account management.

3) Proactive for troubleshooting, escalate customer’s pain point and resolve the issues within timeline.

4) Maintain good relationship with customer and related department.

5) Participate for customer related activities; sales, CS, billing, legal, operation, pricing, debt collection etc

6) Update SOPs regularly and share best practices sharing with team members.

7) Sourcing venders for cost reduction plan and provide advises to operation to meet customer requirement.

Requirements

1) Customer-oriented, responsible, positive and pro-active

2) Min. 3 years’ experience in after sales support for KAs of logistic industry. Ability to successfully drive problem solving as a priority

3) Have good data analysis skills and customer service awareness; Have good communication

4) Bachelor degree and relevant work experience. Priority will be given to those with background in international freight logistics and overseas warehouse supply chain services;

5) Priority will be given to candidate who is able to start immediately.

6) Proficient in Microsoft Office.

7) Be fluent in Mandarin and English writing and oral speaking.

- Responsible for site management and coordination work

- Liaise with Client/Consultant/Designer/Sub-contractor

- Coordinate all sub-contractor/NSC works

- Attend site meeting/site walk

- Monitor work progress on site

- Independent and self motivated

- Able to resolve site issues

- Able to prepare method statement, safe work procedure and necessary plan for project execution

- Project Management/Planning and cost control

- Update the management on site progress

We are looking for a competitive and trustworthy Sales Executive to represent the Company's portfolio of medical products in the healthcare industry.

Responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction.

If you have excellent communication skills and feel comfortable reaching out to potential clients to represent our products, we’d very much like to meet you.

Job scope includes:

• Report to Sales Manager.
• Conduct market research to identify selling possibilities and evaluate customer needs.
• Actively seek out new sales opportunities.
• Setting up meetings with potential clients and listening to their wishes and concerns.
• Establish good rapport with decision makers.
• Engage in negotiation strategy.
• Develop a deep understanding of client’s needs.

Minimum qualifications required for this role are:

• Minimum diploma in Science, Pharmacy, Business, Management or related field.
• Experience with sales and marketing is preferred.
• Team player willing to work effectively with others.
• Strong planning, presentation and communication skills.
• Candidates with a Class 3 valid driving license and a car would be preferred.

Transport allowances are provided for all sales executives.

Main responsibilities:

• Ensure that fire safety requirements contained in the Emergency Response Plan are complied with at all times
• Supervise the maintenance of all fire safety works and systems in the premises
• Ensure that the occupant load of any part of any building does not exceed the capacity prescribed under the Fire Code at all times
• Conduct daily checks within the premises and remove or cause to be removed any fire hazard that is found within the premises
• Prepare and execute the Emergency Response Plan for the premises and distribute the Emergency Response Plan to the occupants of the premises
• Conduct fire drills for the occupants of the premises at least twice in every calendar year or on such occasion as may be directed by the Commissioner of SCDF
• Ensure that all occupants are familiar with the means of escape located within the premises
• Prepare fire safety guidebooks for the occupants of the premises; train, co-ordinate and supervise the Company Emergency Response Team for the premises in first-aid, fire-fighting and evacuation in the event of fire or other related emergencies
• Train the occupants in first aid, firefighting and evacuation in the event of fire or other related emergencies
• Co-ordinate and supervise the occupants within the premises in firefighting and in evacuation in the event of fire or other related emergencies
• Supervise the operation of the Fire Command Centre in the event of fire or other related emergencies
• Conduct at least 2 Table-Top Exercises within the premises each year and to evaluate, together with the Fire Safety Committee, the effectiveness of the Arson Prevention Plan and the Emergency Response Plan for the premises
• Prepare and implement the Arson Prevention Plan for the premises
• Notify the Commissioner of SCDF immediately upon the occurrence of any fire incident in the premises
• Organise campaigns, training courses, competitions, contests and other activities which will develop and maintain the interest of the occupants within the premises in establishing a fire safe environment
• Carry out such other duties as the Commissioner may require
• Conduct fire risk assessment of the premises:

a) at least once in every 3 years

b) whenever the Senior Fire Safety Manager becomes aware of any change in work processes or work activities at the premises which is likely to increase the fire risk at the premises; and

c) whenever the Commissioner directs a fire risk assessment to be carried out

• Perform checks to ensure that any fire safety works using alternative solutions meet the requirements set out in the operations and maintenance manual, if any
• Any other duties/tasks as directed by the Management

Requirements:

• Registered Senior Fire Safety Manager with SCDF
• Diploma/Degree with minimum 4 years of relevant working experience
• Proficient in English (spoken and written)
• Good computer literacy and proficient in Microsoft Office applications
• Strong communication skills
• Good organizational and problem solving skills
• Meticulous and able to multi-task and work in fast-paced environment
• Consistently participating in the Continual Profession Development programmes as a certified Senior FSM
• Able to work independently and as a team
• Certified in M&E and/or Facility Management will be advantageous
• Preferably with prior experience in migrant workers dormitory or managing large group of migrant workers

Work location:

Changi East

- Experience in managing M&E contractor

- Able to understand M&E drawing

- Coordinate and manage sub-contractor's work

- Liaise with Client/Consultant/Designer/Sub-contractor

- Monitor work progress on site

- Able to resolve technical issue on site

- Prepare technical documents

- Able to prepare method statement, safe work procedure and necessary plan for project execution

- Good understanding of Architectural scope of work

- Attend site meeting

- Independent and self motivated

The successful candidate will be either:

• a specialist personal data privacy lawyer; or
• a general corporate or commercial litigation lawyer with data privacy law experience or qualifications, e.g. Certified Information Privacy Professional qualifications.

The successful candidate will undertake legal and regulatory compliance work for the Singapore Airlines Limited (“SIA”) group of companies, especially with respect to the Singapore Personal Data Protection Act and global privacy laws.

As part of the Legal, Compliance & Secretariat Department (“LCS”) in the Corporate Planning Division of SIA, the successful candidate’s responsibilities will include the following:
Personal Data Protection Work

• Advise business units on personal data protection matters (including legal risks and/or implications of business decisions), and offer appropriate solutions, if possible;
• Draft, review and negotiate personal data protection clauses, data processing agreements/templates, privacy notices, etc;
• Work with business units to evaluate, implement and monitor internal personal data protection compliance policies, procedures, controls and/or remediation measures, as may be needed from time to time;
• Prepare personal data protection compliance reports periodically;
• Provide personal data protection training to relevant employees; and
• Promote and update the personal data protection compliance programme periodically.

Legal Work

• Draft, review and negotiate agreements and other legal documentation to support commercial transactions; and
• Provide legal advice.

Requirements

The candidate should have:

• a law degree from a reputable university in Singapore or a Commonwealth jurisdiction,
• at least three (3) years of legal experience and/or personal data protection law experience gained in a reputable law firm or in-house, and
• excellent contract drafting skills.
• Experience in the following areas is an added advantage:
• 1. cybersecurity,
• 2. cross-border transactional experience, and/or
• 3. intellectual property.
• Admission to the Singapore Bar is not required.
• The candidate should be able to:
• 1. work independently and as a team player, and
• 2. communicate with people effectively in a dynamic environment in SIA and its unlisted subsidiaries.

The successful candidate should have a positive attitude to learn with an enthusiasm to excel.

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

Key Responsibilities:

1. Customer Engagement and Relationship Management:

• Develop and maintain strong relationships with key customers and stakeholders.
• Conduct needs assessments to understand customer requirements and challenges.
• Provide technical consultation to customers, offering solutions that align with their operational goals.

2. Sales Support:

• Scout, develop and obtain leads with new customers to develop sales in your assigned territory.
• Prepare and deliver compelling presentations and product demonstrations to potential clients.
• Develop detailed quotes and proposals, addressing customer needs and specifying technical requirements.

3. Service Support:

• Liaise with customers, end-users and purchasers to introduce the company’s service capabilities.
• Drive the sales of services to existing and new customers with equipment sold by the company.
• Coordinate with the engineering and service teams to ensure seamless project execution and delivery.
• Act as a point of contact for post-sales support, troubleshooting and sales of service.

4. Market and Product Knowledge:

• Stay up-to-date with industry trends, emerging technologies, and competitive landscape.
• Continuously enhance product knowledge and understand advancements in equipment and service offerings.
• Share insights, feedback and customer requirements with the product development and marketing teams to drive innovation.
• Participate in all company-participated trade shows and seminars in Singapore and abroad.

5. Training and Support:

• Educate customers on equipment features, benefits, and maintenance requirements.
• Conduct training sessions for customers and internal teams to ensure proper usage and understanding of products.
• Assist management with any other ad-hoc tasks and duties as and where required.

Qualification:

• Education: Bachelor’s degree in Engineering, Mechanical Engineering, Electrical Engineering preferred or related technical field, Minimum Diploma in related technical field.
• Experience: Minimum of 3 years of experience in a sales engineering role, preferably within the equipment sales and service industry.
• Technical Skills: Strong understanding of vacuum pump technology or other technical equipment. Proficiency in technical sales and solution design.
• Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical information to a non-technical audience.
• Sales Skills: Proven track record in achieving sales targets and managing customer relationships.
• Problem-Solving: Strong analytical and problem-solving abilities, with a proactive approach to identifying and addressing customer needs.
• Travel: Required to support regional customers in Southeast Asia (30-40%).

Job Responsibilities:

• Assist Sales Manager on administrative related matter
• Liase with internal (finance, customer service and logistics department) and external stakeholders (vendors)
• Filing documentation
• Support Sales Teams in handling enquiry from customers from different channels
• Process Orders for Quotation Creation (SAP/Manual)
• Prepare Quotation manually for Hand Pallet Trucks
• Create work order using Salesforce
• Take care of monthly testing for few type of forklifts as per MOM requirement
• Create Training Certificate for Salesman (Upon request)
• Arrange yearly calibration test
• Handle monthly stationery requisition for Sales team
• Gift ordering from Marketing team
• Create New Customer account in SAP.
• Liaise with KSAS Sales Admin on truck production Leadtime.
• Monitor shipments and incoming trucks
• Update rental trucks details in SAP (IQ02)
• Update trade-in truck in K file
• Prepare and submit monthly report to a key customer
• Send updated available LINDE stock file to the Sales team a month

Job Requirement:

• Proficient in MS office
• Working knowledge in SAP / Salesforce will be an added advantage
• Have a good communication and interpersonal skill
• Willing to work at Loyang Way area

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

Job Responsibilities

- Prepare cost estimates for proposed projects.
- Develop traffic control zone plans.
- Participate in monthly progress payments.
- Ensure that work performed meets contract specifications.
- Submit weekly progress reports on the work.
- Carry out other tasks as assigned by supervisors.

Worker Requirements

- Road and road structure construction experience required.
- Must hold a civil engineering degree recognized by the Professional Engineers Board or qualifications as a registered site engineer recognized by the Building Control Authority.
- Proficient in AutoCAD and other related software.
- Strong management and teamwork skills.

Company Benefits

- Annual and sick leave in accordance with Ministry of Manpower (MOM) regulations.
- Allowances and bonuses provided.

Job Description:

• Establish sales channels;
• Expand the customer base and maximize the market coverage;
• Promote and sell company’s range of fire protection products;
• Attend to sales enquiries and prepare sales quotation;
• Providing pre-sales technical assistance and product education;
• Assist in formulating business strategies and identify new business opportunities;
• Preparing and negotiating tender and contract terms and conditions to meet both client and company needs;
• Providing after-sales support services;
• Build & maintain good relationship with clients;
• Supporting marketing activities by attending trade shows, conferences and other marketing events;
• Making technical presentation and demonstrating how a product meets client’s needs.

Requirements:

• Diploma or Degree in Business Management or any related field
• Hardworking, proactive, self-motivated with good working attitude
• Aggressive and strong customer-oriented service mentality
• Possess strong communication and interpersonal skills
• At least have 3 years of working experience

Roles & Responsibilities

1. Identifying areas where operational processes can be improved for efficiency and cost-effectiveness, and implementing necessary changes.
2. Oversee and coordinate the work of different departments or teams within the organization, ensuring that everyone is working together effectively to achieve operational goals.
3. Assisting in creating and managing budgets for various operational activities, and ensuring that expenditures are in line with financial constraints.
4. Preparing reports and updates for senior management, outlining key performance indicators and operational metrics.
5. Uncover any customer issues or service lapses and discuss them with the management team, to devise ways of improving, and resolving problems and complaints
6. Work closely with the management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
7. Any other duties as assigned from time to time

Requirements

• Minimum 2 years of experience working in a warehouse setting or in logistics; experience in operating Management
• Strategic thinking ability, proven implementation results
• Experience in customer service with good communication & interpersonal skills
• Willingness to work flexible hours, including overtime and weekends

Additional Information

1. Working Location: Alps Ave
2. 5.5 working days, Afternoon Shift with shift allowance.

How to Apply:

Interested applicants may click 'Apply' or contact the Recruitment Team via WhatsApp at +65 97815157 (Lijun).

To manage a GP clinic located at Changi and Yishun. To manage the front counter with registration of patient, dispensing of medications, follow up of medical claims , follow up of medical reports and over all incharge of the clinic functioning along with another clinic assistant.

Also to help the doctor with respect to the medication stock check and other day today running of the clinic matters.

• Overseeing local and regional sales, promotions and campaigns
• Planning and directing the hiring and training of new Sales Representatives
• Directing and coordinating all sales activities locally and regionally
• Preparing sales budgets and projections and approving expenditures
• Tracking and analyzing sales statistics based on key quantitative metrics
• Handling and resolving customer complaints regarding a product or service
• Setting discount rates and determining price schedules
• Advising distributors and dealers on policies and Standard Operating Procedures (SOPs)
• Serving as the face of the organization to internal and external partners
• Making data-informed decisions to drive performance and resource allocation
• Developing and maintaining relationships with key clients
• Setting sales quotas and goals
• Overseeing and directing performance of the sales team
• Identifying emerging markets to find new sales opportunities
• Defining and executing territory sales plans

Campaign Planning and Execution

• Plan and execute integrated marketing campaigns targeting both B2B and B2C audiences, including digital, social media, email, and traditional marketing channels.
• Conceptualise and develop creative and compelling marketing content for both B2B and B2C audiences, including website content, social media updates, and marketing collateral.
• Execute marketing strategies to drive brand awareness, traffic and conversions to leads tru social media
• Ensure consistent messaging and branding across all marketing channels and touchpoints.
• Liaise & working as a team, with our carpenters & designers, taking snippets of their daily work and converting to contents
• Content creation every few days to update tictok and social media account.

Relevant Experience:

• Minimum 3-5 years of experience.

Basic Skills Required:

Diploma in Marketing or Mass Communications.

• Strong understanding of B2C marketing strategies, channels,
• Excellent communication and writing skills, creative and resourceful, proactive and good time management.
• Knowledge in Adobe Photoshop and Illustrator, capcut, canvas
• Fast learner with ability to handle all operational aspects independently.
• Good project management.

Job Responsibilities

• To build, lead, develop and manage the OnDemand Sales multi country departments, personally driving sales, improvements and the development of customer relationships to ensure the desired sales output is achieved and customer expectations and business requirements are met or exceeded.
• Develop a business plan for the APAC regional sales departments to include targets, resource and training requirements and capability. Ensure accurate resource planning to meet load and capability requirements so that key activities can be prioritised.
• Deploy global functional strategy, processes and procedures across the locations, including people, rules and tools to maximise functional efficiency and achieve business objectives.
• To own and manage the team in sourcing products response to Requests for Quotation (RFQ’s) and Request for Proposals (RFP’s) and ensure their timely delivery to the customer to give maximum possibility of successful outcome
• Contribute to and maintain departmental budgets by reviewing budget variances and instigating, where necessary, preventative measures to avoid adverse figures.
• Proactively plan and execute visits to major customers incorporating scheduled and prospecting to create opportunities and increase sales.
• To own the local management of required compliance activities as directed by central compliance team.
• Participation in improvement activities at department / company level to enhance business performance. Comply with all relevant internal rules, policies and procedures, including those relating to Health and Safety, Data Protection and all those contained within the issued Employee Handbook and Policies and Procedures Manual.
• Undertake other duties and tasks that may be allocated that are appropriate to the job.

Job Requirements

• Possesses minimum Degree in Business
• Minimum 15 years relevant experience
• Experience in price and terms negotiation
• Ability to work in a high pressure environment
• Aerospace fasterner and hardware knowledge
• People Management and Leadership Experience
• Excellent communication skills including written and numerical proficiency

Job Summary

The HR Operations Support Specialist is responsible for providing HR consulting to the business. He/She liaises with line managers to understand critical requirements project future skills demand and collaborates with hiring managers to prioritize requirements. He/She supports the business leaders to assimilatie new hires into the organisation effectively. He/She guides learning managers to focus on learning programmes to bridge staff capability gaps and build new skills. He/She supports the business in the identification and management of high-potential talent, and the implementation of succession plans. He/She advises on non-monetary benefits options to compensation manager to align it with workforce needs. He/She manages employee issues and supports line managers in exit and retirement processes.
As the main point of contact between HR and the business, he/she is an excellent communicator who aligns interests among various stakeholders to promote a cooperative and collaborative work environment. He/She adopts a service excellence mindset and is passionate about addressing organisational and employees' needs and issues.

Job Responsibilities

Plan HR and workforce strategy and organisation development

• Assist to develop plan to deploy organisation's workforce to maximise productivity in pursuit of organisational vision, mission, strategy and plans in consultation with stakeholders
• Collaborate with line managers to project future skills demand and supply
• Advise line managers on resource planning options
• Facilitate the redesign of the organisation structure to deliver its vision, mission, strategy and plans in an effective and efficient manner
• Liaise with employees to evaluate effectiveness of organisation development and change interventions
• Support senior management to review organisation development and change interventions

Attract talent
• Recommend sourcing channels to source the right candidates in line with business needs
• Prioritize critical open positions to be filled in consultation with line managers
• Guide hiring managers in selection of candidates with right competencies, experience and culture fit through effective screening and assessment processes
• Advise hiring managers on the principles of fair and unbiased employment selection practices
• Provide advice to business leaders and managers to position the organisation as an employer of choice to secure candidates
• Secure involvement of business leaders in the onboarding processes to assimilate new hires effectively
• Guide onboarding managers to enhance effectiveness of orientation, induction and assimilation programmes

Develop talent
• Define learning and development needs based on business and staff capability needs
• Guide employees to refer to career development policy, framework and programmes for career progression in the organisation
• Guide line managers in their understanding and usage of performance management policy, framework and processes
• Guide line managers to cascade key performance indicators and performance goals to employees aligned to business requirements
• Support talent review sessions with line managers to identify and manage high-performing individuals for mission-critical roles within the organisation
• Guide senior management to implement succession plans to identify and groom individuals to take over leadership roles within the organisation

Engage talent
• Guide line managers in usage of compensation strategies and programmes to attract, motivate and retain workforce
• Review needs of the workforce to recommend non-monetary benefits options to the Compensation and Benefits manager
• Provide support to senior management in rolling-out employee engagement activities to motivate employees to deliver superior performance in fulfilling organisational requirements
• Manage labour relations to achieve work harmony and progress towards organisational goals

Job Requirements

- Diploma or Degree in HR

- At least 5 years of HR experience

- Able to commute to work daily

- Work location at Loyang Crescent

- Proficiency in basic MS Office Applications / Microsoft Power Platform Applications

• Develop and implement sales development strategy considering TVS SCS capabilities, trade lanes and business plan to meet or exceed assigned sales targets
• Identify and jointly develop differentiators with internal stakeholders that will increase our new customer acquisitions and retentions e.g. IV specialisations and solutions etc
• Identify and win new customer opportunities by developing a strong pipeline and executing the opportunity win plan well
• Establish and manage network of customer contacts in order to build relationships and trust between TVS SCS and the customer at various levels
• Drive strategies to establish value-creating partnerships with customers
• Transform discussions of potential opportunities into actionable future plans with customers
• Maintain optimal sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
• Optimise GP and adjust selling prices by monitoring costs, competition, and supply and demand
• Oversee coordination with relevant departments on meeting customers’ requirements
• Write up SOP for each secured customer and go through SOP with concerned operational parties to ensure that all understand the required processes
• Facilitate in resolving service issues with the customer as appropriate and requested
• Update all sales activities in Salesforce to ensure accurate and timely monthly sales reporting to the Country HOS and country / global management
• Develop and coordinate effective use of marketing collateral, materials and all customer related information with relevant team members in marketing and administration
• Perform any other job-related duties as assigned by the reporting manager and country / global management

Qualifications and Experience

• Minimum Bachelor’s Degree in Marketing, Sales, or an equivalent field is preferred
• 5 to 8 years in sales positions in the Logistics or Freight Forwarding industry is preferred
• Proven experience in MNC business development and strategic account management
• Strong market knowledge in freight forwarding, supply chain solutions, preferably with specialisations in certain industry verticals and a ready book of business
• A sound understanding of leveraging a sales process to uncover customer needs, present appropriate solutions and close business
• Must have experience in working within a multi-national / cultural environment
• Strong organizational, business writing and negotiation skills
• Proven ability to multi-task and drive profitable revenue from multiple accounts
• Strong leadership qualities and motivation skills
• Ability to communicate and interact effectively across various levels with internal stakeholders
• Able to drive to meet clients and participation in events
• Experienced sales professional with good local and international client network may be considered for regional or global Business Development.

Lead & support the Manufacturing Engineering activity in Engine Overhaul/Component Repair Production Area. Act as Technical Authority, owner of the Engineering Standards in SAESL Operating System and ensure deployment of the initial and continuing process capability standard of the methods to the cell including the resolution of the technical issues/problems/arisings to meet operation cell requirements of safety, cost delivery rate and leadtime (SQCD).

Responsibilities

• HSE – Responsible for ensuring that all processes and methods deployed within the cell/area of accountability are in full compliance to Health, Safety & Environmental Standards and meet the expectations of the Zero Harm Programme.
• Product Safety – Responsible for ensuring that product safety risks are understood and mitigated to meet the required safety levels and reduce the safety risks so far as is reasonably practicable. Support requirements of the Company’s Safety Management System, and for promoting a product safety culture in the organization.
• Safety & Quality – To promote a Behavioral Based Safety Culture. Together with Operation advocate ‘Speak Up’ and embed the elements of Narrate & Demonstrate in the areas of responsibilities.
• Quality – Promote a culture of zero defects ensuring that manufacturing processes and methods within the business are developed and deployed to support Right First Time methodology.
• Coach the team in the use of SAESL Operating Sytem, DMAIC and Sytem Engineerin Tools. Ensure compliance to all relevant company, legislative and technical policies, and standards.
• Cost – To provide leadership to Manufacturing Engineers to support operation cells to drive productivity and optimize OPEX costs.
• Standards – define, maintain and enhance to SAESL Operating System Standards. Provide Tools for ME to imrplement the Standards, working with the cell/area of accountability and Process Owners, and where applicable with the suppliers, drive manufacturing processes towards identified consistent best practice.
• Identify, synthesise and locally govern the requirements for improvements and innovations in manufacturing processes and methods of manufacture within their area of accountability.
• Lead – Act as Technical Authority specifying Manufacturing Engineering, process requirements, methods and make technical decisions in relation to the area of accountability including FAIR/MSA activities and Source & method change.
• Lead – To provide leadership to drive accountability and enablement through engagement and coaching team members, so that everyone can be at their best.
• People – Develop talent to meet the required competencies for the Manufacturing Engineers. Continuously seek to expand knowledge and experience to increase effectiveness in understanding existing and new activities.
• Capability & Technology – Lead the technical input and integrate Manufacturing Technology, Digital Manufacturing and Product Introduction activities to support growth, capability and capacity to achieve operational planned objectives.
• Deploy capability (including NPI) – Buy –off the production readiness of new manufacturing capabilities and assemblies.
• Develop numerate, real time methods for capturing process capability, and ensure it is available and acted on within the facility/supply chain.
• Maintain and/or govern Production Technical Packages (technical instructions, programmes, tooling, etc) for all parts/assemblies which clearly define the manufacturing process.
• Ensure manufacturing processes and/or methods of manufacture within the business and suppliers are capable of meeting and continuing to meet the requirements for quality, cost, delivery rate and time.
• Co-ordinate the technical support to operations and suppliers such that problems and arising are resolved in a structured and timely manner.

The successful candidate will be providing digital customer solutions serve as the first line support to assigned customers/sales.

• Oversee good commercial relationship with all customers
• Monitor programs and procedures to ensure on-time delivery and customer satisfaction with the team
• Manage and implement the process improvement and changes enabled by IT systems
• Provide in-house support to the Sales Personnel in handling sales quotations, SOPs, RFQs and enquiries pertaining to assigned accounts
• Liaise and coordinate with global offices/agents with regards to sales-related enquiries, as well as shipment monitoring/coordination in accordance to account SOP set up
• Generate weekly/monthly reports for internal and external customers, in accordance to their requested format
• Review, update and maintain SOP, quotations and RFQ results for assigned accounts in server/systems
• Follow up on customer issues or handle disputes as and when necessary
• Develop and direct procedures pertinent to the effective and efficient operation of the Sales Support Team
• Provide feedback to the Operations team to ensure all customers have accurate and timely information on order status and/or changes
• Ensure company policies & procedures, confidentiality, legal and ethical guidelines, such as Delegation of Authority are clearly communicated and adhered to
• Coach and guide new hires and junior team members for development and alignment

Qualifications and Experience

• Post Secondary/Diploma in Marketing, Logistics, Supply Chain Management or equivalent
• 5 to 8 years of relevant experience in Freight Forwarding Industry
• Good knowledge of Cargowise One is advantageous
• Strong service orientation and customer management skills
• Good knowledge of Ocean Freight Quotation
• Strong interpersonal skills and teamwork

Sales Executive / Manager

Job Scope

• Promote international air and ocean services to potential customers.
• Perform cold calls to potential customers.
• Prepare monthly sales reports for management
• Able to achieve sales targets set by Director.
• Identify potential clients and develop new accounts to grow the business.
• To manage sales and daily logistics duties.
• Ensure high customer satisfaction.
• Identify and enlarge targeted customer base.
• Ensure smooth freight service from pick up to delivery
• Other ad-hoc duties as assigned by the Director

Requirement

• Minimum GCE O Level and above
• At least 3 to 5 years of relevant experience in freight business