NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Senior Service Delivery Manager to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

• Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
• Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Ensure service level meet requirement. Propose and implement action plan when required.
• Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Create and maintain comprehensive documentation for all FM operations.
• Assist in preparation of proposals and solution presentations.
• Able to manage a large diversified full fledge IT teams, ranging from helpdesk, desktop, operators, systems, network, middleware, database.
• Attain key certifications for partnership with key vendors.
• Technical project management experience and mentor to junior team lead and engineers.
• Lead and manage database changes through change request process & provide status reports to the relevant parties.
• Lead and monitor & measure the performance & availability of databases proactively; implement corrective actions identified to improve performance & availability.

A little about you:

• Able to lead, develop and maintain respectful and trusting relationship
• Proficient in written and spoken English
• Comfortable with 24 x7 standby work arrangements
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.

What you might also need to have:

• Minimum 5 years IT project management experience
• Experience in the development, implementation and operation support of information technology projects in a range of organizations
• Degree in Information Systems or equivalent
• Certification in PMP / CITPM/ ITSM / ITIL V3 or above

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.

Primary Responsibilities:

• Able to grasp and understand business domain knowledge within a short timeframe.

• Plan, script, execute, prepare reports and statistics, communicate to users, and resolve all issues raised by users during UAT and operations.

• Management and coordination with external partners and vendors

• Management and lead a team to support the project

• Communicate to internal team and external users for all clarifications

• Conduct walk through and clarification training sessions with external users where applicable

• Prepare and update documentations and reports where required

• Identify system or data deficiencies and discrepancies, and recommends appropriate improvements and changes.

Job Knowledge/Skills

• At least a Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science / Information Technology or equivalent. Candidates with a relevant IT diploma may also apply.

• Experience in designing and implementing C#, ASP.NET systems using OO related concepts in N-Tier architecture will be advantageous

• 5 years of experience in Project Management of medium or large scale projects

• Experience in project delivery in systems integration

• Lead full spectrum of Project Management including overall design, construction, manpower planning, testing & commissioning.
• Advice BIM Team on Designing of Plumbing and Sanitary Systems
• Budget and Cost Control
• Liaise with Clients, consultants, architect, authorities, project teams and subcontractors. 5. Assist to prepare progress claims with QS department to main contractor/ clients
• Certify Progress claim to sub-contractors/ suppliers

As a result, they have access to various functions across the logistics and supply chain team, including:

• Supervise the transportation of goods and services
• Schedule and oversee the supply chain management activities
• Manage warehouse and transportation staff
• Resolve supply chain issues and customer-related complaints
• Maintain inventory reporting

The role of a logistics project manager includes the following:

• Define and implement procurement procedures. A logistics project manager should establish a framework defining how to manage competing demands and make decisions. This person should also create a process for identifying and vetting suppliers.
• Emphasize transparency. Transparency is essential for a supply chain project manager to ensure accountability when outcomes don’t meet expectations. It also creates an environment that fosters the exchange of ideas and solutions.
• Optimize processes. Logistics and supply chain project managers should continuously analyze working procedures to identify areas of improvement. They should then develop a strategy for improving the company’s procurement efficiency.
• Act as a resource. A logistics project manager should be a subject matter expert who guides and supports subordinates. In this role, they should have a deep knowledge of the company’s logistics and supply chains.
• Ensure accountability. Coordinating logistics and supply chain projects is complex. That’s why a project logistics manager must have the authority and resources to oversee all aspects of a complex project. This can be done only if they are held accountable for the project’s success.
• Oversee execution. Successful procurement project managers create opportunities to improve their supply chain business. That’s why they should monitor the evolution and performance of the company’s logistics and supply chains. They also need to ensure these processes align with the company’s strategic objectives.

• Lead, plan and manage assigned projects within the business group, in accordance with organizational and project goals, such as budget, timelines and quality, to ensure successful achievement of project objectives and deliverables.

• Act as the single point of contact for entire scope of activities for the designated account in the areas of Cyber Security System and Services, system infrastructure, implementation, network architecture, security polies enhancement, security patching and risk mitigation, security incidents/audits and as well operation support and system maintenance.

• Plan, coordinate and prepare implementation strategies to meet key project milestones such as delivery, tests and payment milestones.

• Managing integration of various Cyber Security System components of the project including hardware, software installation, testing, business process review, redesign, application compatibility testing, data migration and data conversion etc. Familiar with Cloud System Project and implementation, Cyber Forensic software / package is an advantage.

• Create project specifications, schedules, planning, execution, operation as well as securing of resource requirements.

• Overall coordination and management of cyber security related projects through its whole project lifecycle and ensure that projects are delivered on time.

Requirements:

• Bachelor Degree in Engineering (Computer / Telecommunication), Computer Science / Information Technology or equivalent.

• At least 3 years of experience (as project manager or technical project manager) and proficient in project management (Cloud System Environment) with proven track record of completing multi-million dollar IT projects from contract award to system commissioning within a technically complex and demanding environment.

• At least 3 years of IT outsourcing experience with proven ability to work in large groups and managing multiple projects. Project Management experience in Government IT Services Management is an added advantage.

• PMP / CITPM certification and/or Cyber Security Certification (e.g CISSP) or its equivalent is preferred.

Primary Responsibilities:

• Able to grasp and understand business domain knowledge within a short timeframe.

• Plan, script, execute, prepare reports and statistics, communicate to users, and resolve all issues related to system.

• Troubleshooting system and data issues, refining scripts, and execute/ re-run data and document migration where required.

• Management and coordination with external partners and vendors.

• Communicate to internal team and external users for all clarifications.

• Conduct user gathering, training sessions with users where applicable.

• Prepare and update documentations and reports where required.

• Identify system or data deficiencies and discrepancies, and recommends appropriate improvements and changes.

Job Knowledge/Skills

• At least a Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science / Information Technology or equivalent. Candidates with a relevant IT diploma may also apply.

• Minimum 5 years of experience in Project Management of medium or large scale projects in government related projects.

• Must have experience in designing, coding, testing and implementing Java System Applications.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business

Our Training & Simulation Systems business has close to 40 years of experience in delivering innovative learning, training, and simulation solutions to customers in the defence, public safety and security, and enterprise domains. We envision to create a better future together through learning, training, and simulation.

Together, We Can Make A Significant Impact
The role involves managing and leading Data and Analytics projects from inception to completion, ensuring they are delivered on time, within scope, and meet quality and GP standards. Key responsibilities include managing project resources, timelines, risks, and stakeholder relationships, as well as overseeing project financials and team development. The ideal candidate will have at least 5 years of experience in project management, with a proven track record in leading end-to-end data or AI projects as a vendor PM, particularly in Government sector. Strong leadership, problem-solving, and communication skills are essential.

Be Part of Our Success

• Manage and Lead Projects: Take charge of Data and Analytics projects from inception to successful completion.
• Scope and Timeline Management: Effectively manage project scope, dependencies, and timeline.
• Project P&L Management: Manage project resources effectively to meet the expected project gross margin.
• Risks and Issues Management: Identify risks and issues, and proactively resolve/mitigate them.
• Quality Assurance: Ensure the projects are delivered within the defined time, cost and quality parameters.
• Efficient Execution: Oversee the performance of tasks essential for achieving efficient project objectives.
• Stakeholder Management: Engage effectively with key stakeholders, manage, and maintain strong working relationships with clients.
• Team Development: Coach and develop project team members.
• Proposal Leadership: Lead the development of project proposal and ensure accurate cost estimation and adequate assumptions.

Qualities We Value

• Project Experience: Have experience managing 2 to 3 end-to-end data warehouse, data visualisation, and / or Analytics implementation. At least one of these implementations should have been in the Government or Education sector as a vendor project manager.
• Year of Experience: Possess 5 or more years of experience in Data Management and Enterprise Business Intelligences implementations.
• Leadership Experience: Demonstrate leadership skills, flexibility, and the ability to build strong relationship with clients, team members, managers, and senior executives in a consulting context.
• Problem-Solving: A self-starter with an analytical approach to problem solving. Enjoy problem-solving across various domains and industries.
• Team Collaboration: Thrive in a highly energetic and competent team environment.
• Quality Expectation: Prioritize client satisfaction, focus on outcome and uphold quality standards.
• Communication Skills: Excellent communication skills; both in written and spoken English.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

JOB DESCRIPTION

Developing healthy relationships with customers and creating new areas of sales

Provide efficient and knowledgeable customer service to secure new sales and repeat orders

Preparation of quotations, receiving and handling the processing of orders with accuracy in product prices, discounts and product numbers.

Collaborating with other departments to ensure sales, queries and deliveries are handled efficiently

Retrieving of items and ensuring that it's customized to customers' requirements before delivery.

To schedule and coordinate deliveries and ensure they are made in a safe and timely manner

To supervise and assists in loading and unloading the items for delivery

Store and workshop duties such as stocking items, inventory and handle simple machine operations

Offer technical advice and information to customers as required

Maintaining daily and monthly sales records and analysis

REQUIREMENTS

Has minimum 2 years of relevant experience

Has minimum Trade Certificate or equivalent

Possess Class 3 driving license

A good team player and enjoy working in a team environment

Ability to build rapport quickly and establish trust with customers

Good administrative, organizational and problem-solving skills

Computer literacy with working knowledge of MS Word and Excel

The ability to multi-task and working hands-on

Able to commit long hours and work on weekends when required

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

Job Info:

• 9 am - 6pm(Monday - Friday)
• Location: Ubi

Responsibilities:

• Candidates will be trained to build, grow and serve customer accounts to achieve established sales targets and management objectives.
• Handling Sales Enquires, Generate Quotation, Product/Solution Presentation, Addressing Customers’ Requirements
• Customer Account Management
• Attend exhibition and Seminar participation
• Explore new markets/ industry and expand customer base.

Requirements:

• Knowledge in telecommunications/fiber optics or any related field

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

EA License No: 24C2352
EA Personnel No: R24123724
EA Personnel Name: Tiffany Ng Xin Yi

Company Description

Find out more about us: https://skmagic.sg/about-sk-magic-singapore/

Casa Creation is the authorized distributor for SK Magic, one of the world’s most advanced home appliance makers originating from Korea.

We are a young and dynamic team looking to expand with energetic homegrown talent! In line with the staff-centered philosophy of our parent company, we highly value everyone’s unique contributions and promise a fulfilling career journey as we achieve our vision of being Singapore’s leading next-generation home appliance provider together.

Responsibilities

• Assist in preparation of sales agreements, invoices, billings, and documentation for sales and financing transactions
• Support sales and accounting departments to ensure successful sales and financing transactions
• Update administrative data in systems and maintain records of such data, including general record keeping and filing duties
• Manage bank book through recording financial inflows and outflows for bank reconciliation and daily reporting and forecasting for payments and deductions
• Provide internal stakeholders with necessary administrative support and undertake any ad-hoc duties as assigned

Skill Requirements

• Minimum Diploma holder
• Minimum 1 years experience in relevant fields
• Proficient in MS Office and computerized accounting systems

Other Requirements

• Meticulous and able to multi-task
• Team player with positive work attitude
• Singaporean, prior experience in the automotive industry will be an added advantage

Position: Customer Service and Admin Executive

Salary Range: $2,300 - $2,800

Company Description

Find out more about us: https://skmagic.sg/about-sk-magic-singapore/

Casa Creation is the authorized distributor for SK Magic, second biggest home appliance makers from Korea.

We are a dynamic team looking to expand with energetic homegrown talent! In line with the staff-centered philosophy of our parent company, we highly value everyone’s unique contributions and promise a fulfilling career journey as we achieve our vision of being Singapore’s leading next-generation home appliance provider together.

Responsibilities:

• Achieve targets set for arranging appointments.
• Plan, set, and arrange routes by region/area for weekly installation and servicing schedules.
• Attend to customer inquiries and complaints, ensuring closure of all cases.
• Perform ad hoc administrative tasks as assigned by the General Manager.
• Provide basic solutions to customers over phone calls to rectify issues. If the issue cannot be resolved over the phone, arrange for a technician to visit and resolve the case, ensuring closure.

Job Requirements:

• Strong organizational and planning skills.
• Excellent communication and customer service skills.
• Ability to handle and resolve customer complaints effectively.
• Ability to work independently and as part of a team.
• Positive attitude and proactive approach to problem-solving.
• "N/O" Level and above

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

Job Description

• Identify and define project requirements, scope and objectives
• Coordinate activities, resources, equipment and information
• Prepare project proposal, think for a temporary time frames, schedule and budget
• Prepare work statement or methodology
• Monitor, track and report of project's progress, and handle and issues that arise
• Coordinate activities on scheduling, monitoring and conduct project review meeting
• Manager subcontractor's executions at site to ensure adherence to requirements and quality standards
• Organizing and motivating the project team's towards completing the project with best result.
• Ensuring quality of project and innovation/solution to increase productivity og project

Job Requirements

• Bachelor Degree in CIVIL Engineering or equivalent
• Minimum of 8 years' experience in the construction industry, ideally with involvement in all stage of a project's life cycle, from tendering to handover (Completed a whole project cycle)
• Prior experience in Civil- infa, HDB improvement of surface carpark, NPARK project, relating of construction and landscape works or terms key related project will be advantageous.
• Solid technical knowledge for Civil Engineering project and contract administration
• Good interpersonal, analytical and organisational skills including lead project teams with results orientated
• Fluent in English and Mandarin (Written and spoken)
• Proactive and ability to work in face-paced environment and meeting tight deadlines
• A registered Engineer is a plus point