You will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace, but are passionate about the role of brands in helping bring about social change. The Senior Account Executive is a vital support member to all agency account teams. As an account executive, you'll need to thoroughly understand a client's products or services and what their communication goals are.  

Expectations of a Senior Account Executive / Junior Account Manager

• Assists the Account Director in business support and management. 

• Assists in providing timely responses to client requests. 

• Schedules business meetings and do follow-ups. 

• Provides input for the creation and execution of marketing plans 

• Gathers data on ad campaigns to evaluate performance, and gives recommendations on ways to improve campaign performance.  

• Tracks campaign budgets 

• Gathers information on the competition 

• Ensures that ad campaigns are in compliance with advertising guidelines.  

• Assists in developing and implementing business improvement programs. 

• Analyses invoices and provides invoicing support. 

• Assists in developing client presentations, proposals and reports. 

• Maintains thorough understanding of account management principles. 

• Assists Account Director in coordinating day-to-day account activities. 

• Maintains a sense of discretion and professionalism, representing the Groupe  

THE MISSION?

You are the favourite parent of Mama!

THE MISSION ?

You have been appointed Minister of the Right Price & Master of Reservations at your Mama!

What you’ll do:

• Set up processes & workflows for efficient delivery of the project BIM deliverables.
• Ensure a healthy start for new projects by conducting kick-off meetings & hand-holding sessions for the project teams on CDE access (Common Data Environment), Information Management, Data exchange, Modelling techniques, BIM coordination & review process, Issue management, As-built verification process, BIM handover process etc.
• Keep the project BIM documents upto date. Includes but not limited to BEP, Project BIM Standards, MIDP, TIDP, Model Tree, LOD table, BIM Collaboration, Documentation standards.
• Attend client meetings & lead the decision-making process affecting the BIM deliverables.
• Conduct Trainings on BIM processes & workflows, Inspire & motivate the BIM teams, Monitor progress. 
• Develop, discover, collect, and share processes, best practices, tools, and techniques of BIM.
• Liaise with relevant authorities for the project’s BIM funding and BIM submissions.
• Work closely with all other departments and project teams to provide solutions for BIM related technical issues. 

We are looking for a Key Account Manager, for Target Market - Concrete

Roles and Responsibilities

1. Ensure that the individual sales budget in revenues are met
2. Ensure the collection of debts is within the Company guidelines
3. Develop good relationship and network with concrete suppliers, pre-casters and contractors
4. Conduct sales visit to service existing and new customers
5. Aggressive market visits to identify and follow up on new projects/ opportunities
6. To monitor competitors’ activities and feedback to the company
7. Attend regular meetings as stipulated by the Sales Management
8. Attend training/workshops as assigned by Management
9. Ensure that products offered to the customers meet the strategy criterion outlined by Management
10. Initiate Customer Complaint Report to ensure that the complaints are promptly and efficiently dealt with
11. Submit monthly report and sales forecast
12. Liaise with technical department to resolve concrete related issues, troubleshooting on site and trial mixes
13. Ad-hoc assignment

Job Description

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

Provide great customer experience.
Fold, hang, display, and merchandise garments to maximize selling opportunities.
Actively process, stock and replenish garments on the sales floor and in the stock room.
Open, unpack, and label merchandise with security tags.
Support customer purchases and returns in the register.

Ensure Compliance With Singapore And HQ Regulators’ AML/CFT Requirements

• Carry out AML/CFT transaction monitoring and investigate alerts in a timely manner;
• Resolve or escalate the alerts, where appropriate
• Ensure proper documentation on the handling of alerts
• File suspicious transaction reports, if necessary, to the relevant authorities within the stipulated timeline

AML Transaction Monitoring

• To review and investigate system-generated or any alerts, to determine the next course of action
• Conduct further investigations, if necessary, by engaging relevant stakeholders to obtain the required information to ensure proper closure
• To close the alerts promptly and maintain proper documentation on the rationale of the closure
• To assist team lead in carrying out any necessary reporting to management as well as other stakeholders
• To file STRs to the relevant authorities and attend to any follow-up requests from the relevant authorities to ensure proper handling and closure
• To maintain the register of STRs filed/not filed

Other function(s)

• To liaise with the relevant stakeholders in handling Production Orders issued by the authorities
• Work with other AML members to maintain the AML/CFT transaction monitoring system and conduct testing when required
• Perform any task or participate in projects as required by the Team Lead or Head of Department

Work closely, and support other teams within the Compliance space

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.   

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.  

Manager Customer Relationship Management
Porsche Singapore Pte. Ltd. (Retail)

Porsche Singapore is seeking an experienced Manager Customer Relationship Management (CRM) to lead the CRM and the in-house Customer Interaction Centre. This role is responsible for governing the customer experience journey through strategic planning, market research, and data-driven insights. The successful candidate will drive customer excitement, satisfaction, and brand loyalty to achieve and exceed KPIs.

• Manage, lead, motivate and empower the Customer Relationship Management Team within the Marketing department
• Manage and lead the in-house Customer Interaction Centre to strengthen luxury positioning and create customer excitement across virtual touchpoints (online chat, social media, inbound and outbound calls, and emails), including handling VVIPs and escalated cases.
• Plan and execute initiatives to drive customer excitement, satisfaction, and brand loyalty through exceptional experiences across all digital and physical touchpoints, ensuring seamless channel integration and a consistently unique brand experience for customers, prospects, and fans, with a focus on achieving and exceeding KPIs.
• Govern the customer experience journey across all channels in alignment with brand positioning, including defining and documenting the journey from prospecting to post-purchase, creating detailed contact plans, leading innovative enhancements to customer touchpoints, and partnering closely with Sales, Aftersales, and Importer teams to ensure a seamless experience and foster long-lasting relationships while increasing customer lifetime value.
• Oversee the Sales Funnel Management by pre-qualifying leads in close collaboration with Sales team and maintaining the CRM system with lead, customer, and vehicle data
• Ensure that all customer information and data are fed into the CRM system, enrich it with market research data (e.g. customer satisfaction survey, market studies) and provide data driven customer insights and recommendations to relevant stakeholders across the organisation
• Conduct data analysis to identify gaps in the customer journey and opportunities for innovation and customer excitement, and create programmes by applying the insights gained into actionable and measurable steps

• Bachelor’s degree in business, marketing or communications, or a related field. 
• 5 to 8 years of relevant experience, preferably in the Automotive, Airlines or Luxury industry. 
• Proficient in MS Office and CRM Systems (e.g. SAP, Salesforce) 
• A team player with excellent leadership, people management, communication, negotiation, and interpersonal skills, capable of interacting effectively with stakeholders while inspiring and motivating team members. 
• Ability to excel in a fast-paced, dynamic environment with a strong commitment to delivering an exceptional customer experience. 
• Strong analytical and problem-solving skills, with the ability to assess situations, make informed decisions, and implement effective measures. 
• Deep understanding of customer journey trends, the luxury market, and customer expectations. 
• Self-driven with a proactive learning attitude. 

The focus of the District Sales Executive (DSE) is on achieving results that are aligned with the overall
organization and it’s strategic goals. Initiative, coupled with a sense of
competitive drive, and the ability to stay focused on results despite changing
conditions, are the keys to achieving the performance objectives of the
District Sales Executive role .

The DSE orchestrates
involvement of multiple people in our Sales process, so that new customer
revenue is consistently secured for our district office and network. The job
environment is flexible, constantly changing, and provides growth opportunity,
recognition and reward for the achievement of business results. This position
reports to the District Sales Manager.

Key Deliverables
 

These are the minimum results expected from a successful District
Sales Executive:
 

1. Manage an assigned territory and demonstrate extensive knowledge of potential
   customers and competitors in this area

2. Timely data entry in our Customer Relationship Management tool

3. Orchestrate customer / branch relationships and collaborate with regional Product, Service,
   Geo, and Knowledge Management resources

4. Participate in the creation of value-added solutions for customer’s logistics needs,
   including supporting diagrams and cost-benefit calculations

5. Support the transition of new accounts through customer introductions, information
   transfer, and securing any necessary customer paperwork. When needed,
   support AR (accounts receivable) collection.

6. Attend training & development sessions to continue developing selling skills and
   updating Expeditors Product and Service knowledge

7. Involvement in local trade groups, as directed by the District Sales Manager

8. Take on additional assignments as required, supporting company needs

• Engage, build and maintain strong relationships with founders in our portfolio companies, industry experts, and other stakeholders in the Web3 ecosystem, to build key relationships and influence 

• Oversee and manage a diverse portfolio of hundreds of crypto investments (including digital assets and equities) by collaborating with the investment team, ensuring optimal performance and alignment with the firm’s strategic objectives 

• Evaluate the performance of portfolio companies, providing regular updates and reports to senior management 

• Monitor market trends to conduct market analysis and risk assessment from time to time 

• Supporting the business across a broad scope of corporate matters, including corporate restructuring, divestments, reporting requirements (as required) and other transactional initiatives by portfolio companies

Sales and Stock Management

1. Ensure appropriate stock levels at subsidiary, internal and external retail network.
2. Ensure adequate and timely product deliveries.
3. Fully utilize the available market stock to maximize fluidity and revenues.
4. Monitor deliveries and communicate with headquarters to ensure proper product supply.
5. Consolidate and coordinate requests on delivery of all boutiques/wholesale to HQ.
6. Monitor stock health in internal and external retail locations.
7. Work with boutique managers to plan and execute allocation, achieve quantitative and qualitative goals, and ensure that client requests are adequately addressed and fulfilled.
8. Work in close cooperation with the distribution network in order to develop strong relationships with partners.
9. Advise, guide, control and report the operations of retailers, their business development and results. Intervene and follow-up on key issues, prospects and motivate retailers in order to secure their adhesion to the brand and its corporate values and to ensure their business growth and continuous profitability.
10. Ensure that sell-in and sell-out objectives are met at all times.
11. Manage the efficiency of the logistics and warehouse coordination
12. Help to prepare yearly budgets, latest estimates and ad-hoc reporting and statistics.
13. Ensure that the sales and revenue of the brand is maximized at all times.
14. Monitor staff purchase and staff loan.

 ​​Sales & Distribution Reporting

1. Prepare timely and accurate analysis and reports on sales, distribution and product, according to the management’s requirements.
2. Prepare information and presentations for internal and external meetings for the management.
3. Regularly assess the market situation, developments and trends.
4. Provide regular market reports to the management (incl. sell-in and sell-out figures).
5. Update distribution network information on the Internet and Sugar database at all times.

Administration & Others

1. Corporate compliance: follow the rules of corporate compliance defined by the company strictly and at all times.
2. Attend and participate to sales meetings, product seminars, trade shows and other meetings as reasonably instructed by the management.
3. Keep a presentable and self-motivated attitude at all times.

As a Cloud Project Manager, you will be working on cloud operations in the delivery team. You will execute daily cloud operations as well as cloud implementations in technical customer engagements including basic operations and administration, specific implementation projects and/or pilots in Cloud.

The Cloud Project Manager should have experience in delivery roles and success in implementation discussions, hands-on experience with good client handling skills and good team player within the team. You should also be able to provide solutions and technical expertise to fellow team members and in client accounts.

What will you do?

• Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure
• Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications
• Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations will be advantageous
• Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, CloudFormation, Terraform etc with proper documentation will be advantageous
• Participate in Cloud Migrations for VMs using tools like CloudEndure, Azure Migrate with more than 20 VMs migration or Databases would be preferred
• Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment
• Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud space
• Ability to resolve issues with proper resolution/documentation technically and SLAs is required for this role.

The Case Manager provides leadership and oversees the COMIT team to ensure service delivery is in accordance to the intended programme objectives and care model for COMIT programme as outlined under the terms & conditions of the Letter of Award/Addendum.

They maintain an overview of the service planning and implementation of the COMIT programme. The Case Manager will work closely and provide guidance to the COMIT team to achieve the COMIT goals of timely assessment, provision of intervention and support eg. psychoeducation, case management and counselling, as well as caregiver support and training.

In addition, the Case Manager will also establish and/or maintain networking with other community partners or agencies, for purpose of collaboration and to facilitate co-management of cases.

This candidate will be one of the key members driving the COMIT project.

Programme Development and Implementation

• Plan, implement and monitor the outreach, care process, referral and follow-up workflow.
• Provide case supervision to the team to provide intervention and support, in alignment with the overall COMIT programme objectives, adhering to the relevant ethical and legal guidelines.
• Responsible for establishing the network with other stakeholders like community partners and/or related agencies to build collaborative partnerships and better facilitate care and support for clients and caregivers.
• Establish and review work and communications workflow including identification, referral and escalation work processes as well as the development/update of the COMIT service manual.

Administration and Staff Development

• In charge of the analysis and review of the collated data, and monitoring of the team’s progress and performance.
• Ensure programme data and documents are kept and maintained, in accordance to the COMIT programme requirement, as well as the prevailing personal data protection and security guidelines.
• Oversee the training and professional development of the COMIT staff team with relevant competencies to provide the appropriate care and support for clients and caregivers, aligning to the intended care model of COMIT. This includes ensuring all new/existing staffs are clear on their job scope and responsibilities.
• Ensure that the team practices are in adherence to the prevailing organisational, ethical, safety and legal requirements, where relevant.

Other Duties

• Participate in relevant meetings with key stakeholders including AIC to share key learning points where required.

• Open to a 6-month contractual role
• Recognized Masters degree/ Bachelor's degree in Psychology, Counselling or Social work.
• Has at least 5 years of working experience with case management, preferably in the social service sector.
• Team player with good interpersonal, oral and written communication skills.
• Preferably with supervisory experience, able to provide case supervision to the team to provide intervention and support through the project.
• Work experience in the COMIT/CREST or social service sectors would be an advantage.

The Shipping Agency Operations Manager at Royal Ocean Marine client will be responsible for overseeing the daily operations of our client shipping agency, ensuring smooth coordination and execution of all shipping activities. You will lead a team of dedicated professionals in managing ship agency services, handling vessels' arrivals and departures, and liaising with ship owners, charterers, and other stakeholders. This role requires a strategic mindset, a strong understanding of shipping operations, and exceptional leadership skills.

Key Responsibilities

• Manage and coordinate all aspects of shipping agency operations, ensuring compliance with company policies and industry regulations.
• Oversee vessel arrival and departure procedures, including port clearance, logistics, and documentation.
• Act as the primary point of contact for clients, maintaining strong relationships and addressing any issues that may arise.
• Supervise and train agency staff, fostering a high-performance culture within the team.
• Develop operational strategies to improve efficiency, reduce costs, and enhance service delivery.
• Monitor and analyze operational performance, preparing reports and providing insights for continuous improvement.
• Ensure timely communication and coordination with all stakeholders, including port authorities, customs, and service providers.
• Manage budgets and financial forecasting for agency operations.

• Diploma in Maritime Studies, Logistics, Business Administration, or a related field.
• Minimum 5 years of experience in shipping agency operations or port management, with at least 2 years in a managerial role.
• Extensive knowledge of shipping regulations, port operations, and agency services.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• A proactive approach to problem-solving and decision-making.
• Proficiency in using shipping software and technology for operations management.
• Fluency in English; additional languages are a plus.

Chan Chee Meng

EA 07C3069

R1110620

You will be joining our regional CTO team in Avaloq APAC & MEA division. Regional CTO APAC & MEA division is responsible for new client implementation as well as new projects for existing clients for their Avaloq related initiatives. We are looking for people who are driven and ambitious, who can lead from the front and deliver on objectives. You will be working in a fast-paced environment and will have the opportunity to influence and contribute to the ongoing success of Avaloq APAC & MEA.

Your tasks

• Design the overall architecture (obj. mdl, processes, UC & tech. landscape) of banking platforms to meet the clients' business needs, considering technical and economic feasibility, business strategies, architectural guidelines and other constraints
• Deliver Target Operating Model or Pre-Study workshops to prospect cases to ensure implementation and application feasibility & project effort sizing, drive standards and minimize unnecessary deviations
• Lead and drive solution validation or analysis & design workshops across different streams to ensure consistent and complete requirement & solution coverage
• Act as subject matter expert at specific areas and able to go deep into requirement / solution gaps with support from product architects
• Lead and drive implementation project at Build / Test / Go-Live stages, able to organize project streams to deliver the end-to-end project as required
• Ensure conformity of technical architecture with Avaloq core concepts, blueprints and best practices
• Define, enforce and further develop best practices, blue prints, coding conventions

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24003

What will you do?

• Experience in Bid Management, responding to RFP and other Presales activities.
• Anchoring responses to Proactive (proposals) as well as Reactive (RFP/RFI) bids as a single point of contact for timely submission.
• Meticulous combing of tender terms and conditions, highlighting clauses that are risky to comply, suggesting appropriate Statement of Compliance responses.
• Accurate estimation of software solution costing with underlying assumptions.
• Understand software solution requirements of the tender from a business and functional perspective to write out the business functionality part of the proposal.
• Populate respective assumptions behind Agile User Stories of tender.
• Effectively coordinate with stakeholders to design a solution response.
• End-to-end ownership of the proposal response to the client for timely submission.
• Deliver presentations and demonstrations internally and externally on all relevant proposals recommended to customer.
• Assists the sales team to develop and implement account penetration strategies and account specific sales plans.

What are we looking for?

• Software development experience.
• 4 to 6 years of relevant (Pre-Sales) experience in an IT services company.
• Successfully delivered a software solution for Government Agency of $5 million and above as a project manager, with healthy profit margin.
• Possess experience delivering software solution using Agile methodology.
• Good understanding of the IT Services landscape .
• Experience in RFP/RFQ/RFI management and a good understanding of End-to-End sales life cycle.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

By submitting your application, you hereby give your consent to Activate Interactive and its affiliates to process and use your personal data for the purpose of processing and facilitating your request. You may refer to our Personal Data Protection Notice at https://www.activate.sg/privacy-policy for details.

Enterprise Sales Development Representative (SDR)

Sinch is a global leader in cloud communications, offering a diverse range of messaging, voice, and email solutions that empower businesses to connect with their customers seamlessly. Our tools are crafted to help enterprises build and maintain meaningful relationships with their audiences, with a strong emphasis on scalability, security, and innovation.

Essence of the Role:

The Enterprise Sales Development Representative (SDR) is responsible for generating new business opportunities by qualifying inbound leads and completing targeted outbound prospecting strategies. This role requires a deep understanding of our enterprise solutions, strong communication skills, and the ability to engage with high-level decision-makers within large organizations. The ideal candidate will be highly motivated, results-driven, and able to thrive in a fast-paced, goal-oriented environment.

Key Responsibilities:

• Lead Generation: Identify and research potential enterprise clients through various channels, including industry reports, social media, and networking events.
• Outbound Prospecting: Complete focused outreach initiatives to connect with essential collaborators and decision-makers in large organizations.
• Lead Qualification: Conduct initial discovery calls to understand prospects' difficulties, problems, and budget. Qualify leads based on their potential fit with our solutions.
• Sales Pipeline Management: Maintain accurate and up-to-date records of all lead interactions in the CRM system. Track progress and follow up with leads to ensure timely conversion.
• Collaboration: Work closely with the Sales and Marketing teams to align strategies, share insights, and refine messaging. Provide feedback on lead quality and campaign efficiency.
• Presentation and Demonstration: Schedule and coordinate meetings between qualified leads and the Sales team. Prepare prospects for these meetings by providing necessary background information and setting expectations.
• Market Research: Stay informed about industry trends, competitive landscape, and new technologies to better engage with prospects and articulate our value proposition.
• Reporting: Generate and analyze reports on lead generation activities, conversion rates, and other key performance metrics. Use this data to continuously improve strategies and approaches.

In order to be successful in this role, you should have/be:

• Bachelor’s degree in Business, Marketing, or a related field preferred.
• 2+ years of experience in a sales development or lead generation role, ideally within an enterprise SaaS or technology environment.
• Proven ability to engage with senior executives and decision-makers.
• Strong communication and interpersonal skills, both written and verbal.
• Proficiency in using CRM software (e.g., Salesforce, HubSpot) and sales engagement tools.
• Excellent research and analytical skills.
• Ability to work independently and as part of a team.
• Goal-oriented, with a strong emphasis on achieving and surpassing targets.
• Highly organized with outstanding time management skills.
• Resilient and adaptable to changing priorities and market conditions.

Our Commitment

We are dedicated to building an engaged and hardworking workforce in an environment that is inclusive, supports flexibility, and embraces diversity.

Our core values—Dream Big, Win Together, Keep It Simple, and Make It Happen—create a culture that encourages diverse thinking, skills, and experiences to drive innovation and improve business results.

Your Life at Sinch

At Sinch, being a Sincher means continuously learning and pursuing new challenges. Whether you work in our offices, from home, or in a hybrid model, we celebrate change and embrace the unknown. You’ll roll up your sleeves and make a meaningful impact on the world.

The path to success is always upward, and opportunities are closer than you think. It’s time to chase answers, tackle challenges, and follow your dreams.

Ready to join us on this journey? Apply now!

If this role isn’t what you’re looking for, please consider other open roles on our career page: Sinch Careers

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Government Solutions Business Unit is looking for a Project Manager

This is a one-year contract role

Internal Code: A24093

What will you do?

• Manage IT projects from award of tender to delivery and maintenance, while keeping time, quality and costs constraints under control
• Develop overall execution plan & ensure the roles and responsibilities, deliverables and schedule are clearly communicated to the team members and customers
• Manage development phases of the project, i.e. plan, assign and track progress of development
• Document project specifications and design and implement system based on requirements gathered
• Maintain excellent client relationship with the customer
• Conform to best-practice Project Management processes and documentation
• Technical Presales
• Engage customers in the study and analysis of their requirements and customise solutions according to their needs
• Do presales demonstrations & presentations at the customer’s side
• Provide technical inputs to tenders and proposals
• Assist in preparing sales kits
• Oversee the setup and maintenance of demo sites and systems from ground up

What are we looking for?

• At least 5 years of IT Application PM experience in recent years.
• Well versed in Agile and Waterfall methodologies and execution
• Recent relevant experience in Vendor and Contract Management, Change Management / Service Request Management, Problem/ Incident Management.
• Strong analytical, conceptualisation and problem-solving skills.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Results and customer oriented.
• Effective communication skills.

It will be advantageous if you have:

• Relevant experience in supporting Government Projects.
• Exposure in managing project budget, timeline as well as scope.
• Experience in supporting applications operations.
• PM certifications, SCRUM master certification and/or practical experience with Agile Methodologies, tools and delivery.
• A strong understanding of cloud services, including AWS (Amazon Web Services) and Microsoft Azure.
• A proven track record of managing government/complex projects from inception to completion, ensuring they are delivered on time, within scope and budget.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

We are currently looking for a skilled Marketing Analytics Director to become an integral part of our team, focusing on the development of data-driven solutions aimed at enriching our media strategy to drive performance.

KEY RESPONSIBILITIES:

• To be an integral driving force to Identify and implement marketing focused data solutions es in the region
• Primary focus will be to leverage advanced media measurement solutions like MMM to inform data-driven decision-making ensuring that media investments are aligned with business goals
• You will lead a team of analysts to work closely with media strategists and operations teams to optimize media spend and maximize the impact of marketing efforts.

• Language Requirement: English
• Location Requirement: Singapore
• Work setup: Hybrid 
• Sector: Technology

The Client Services Manager (CSM) is responsible for leading a team of recruiters to deliver a best-in-class service to clients across one or more client accounts, building trust and strong relationships with key client contacts to achieve the talent acquisition partnership goals.

Duties and Responsibilities:

• Lead a high performing team to provide high quality services focused on exceeding the expectations of clients.
• Set clear performance standards and goals for the team. Assess progress against goals and performance standards, proactively address gaps.
• Provide leadership and coaching to direct reports.
• Establish regular communications with direct reports through 1-1 meetings, team meetings with established agendas or other regular touch points. Provide in the moment feedback.
• Complete performance management processes, including providing feedback and proactively addressing gaps.
• Provide leadership to the team by earning trust, motivating and inspiring great performance while fostering a positive inclusive environment that encourages collaboration and learning.
• Showcase an extremely high level of understanding and becomes fully engrained in the client organization including building strong relationships with key stakeholders, organizational structure.

• Partner with internal Cielo teams and client leaders to ensure successful implementation of new clients.
• Develop recruiting metrics and analytics that provide insights and drive decision, including time to fill, aging, cost per hire, candidate and hiring leader satisfaction surveys, recruiter productivity, source of candidate and hire among others.
• Directly works with Recruiters and hiring leaders to foster relationships and build trust.
• Manage programs, events and campaigns to build candidate pipeline and drive recruiting strategy to meeting hiring goals.
• Drive the team to develop comprehensive, strategic hiring strategies including passive candidate outreach, recruitment marketing plans and utilization of cutting-edge recruitment technologies.
• Participate in client meetings, sharing updates and data. Discuss gaps in service delivery with proactive plans to address and remediate.
• Support recruitment process needs of clients.
• Leverage shared delivery resources effectively.

• Maximize the use of Cielo resources to meet goals.
• Responsible for Cielo-specific metric reports and P&L management
• Drive standardization, continuous improvement and consistency of processes and procedures.
• Effectively work as part of the Cielo Client Services Management team to share best practices and drive organizational initiatives.
• Other duties as assigned.

Supervisory Responsibilities

The Client Services Manager will lead a team of Recruiters, providing guidance, conducting performance reviews, and supporting professional growth.

Channels:

• Ensure content on all applicable websites is up-to-date, thorough, optimized, and adheres to brand standards.
• Lead improvements for applicable websites, incorporating relevant technologies, languages, features, and optimization tools.
• Oversee Search Engine Optimization (SEO) activities with agencies to drive organic performance.
• Develop and manage an email marketing calendar, ensuring timely communications to the most updated and relevant databases.
• Collaborate with various departments to maximize online sales and marketing opportunities.
• Coordinate all online marketing activities, including promotions, third-party website promotions, and GDS, in conjunction with the Senior Director of Marketing.

Indirect Channels:

• Work with the Revenue Team to ensure optimal content, imagery, and marketing strategies on OTA/distribution sites through quarterly catch-ups with market managers.
• Oversee content updates on all applicable third-party digital platforms.
• Launch push tactical offers to in-house guests on applicable platforms.
• Paid Channels:
• Develop and monitor paid search/display campaigns to ensure constant enhancement.
• Analyze campaign returns and performance, recommending and activating budget or campaign changes as needed.
• Ensure campaigns feature relevant and updated content.

Social Media:

• Enhance the hotel's presence on owned social media accounts and select social media sites in line with corporate guidelines.
• Create and manage a social media calendar.
• Oversee social media paid campaigns, consistently driving performance metrics such as fan base engagement and leads.
• Coordinate with Quality & F&B Teams to manage guest feedback for response and/or recovery.
• Strategic Planning & Analysis:
• Develop and implement digital marketing strategies through the use of data and analytics via systems such as Google Analytics, Accor/partner platforms to achieve performance goals and align with overall business objectives.
• Collaboration with senior leadership to ensure digital strategies support overall revenue goals. Cross-departmental collaboration, especially with the revenue management, F&B, and convention teams, to ensure all digital efforts are cohesive and aligned
• Staying abreast of industry trends and emerging technologies, ensuring the hotel's digital presence remains competitive and cutting-edge.
• Conduct market research and competitive analysis to inform strategic planning.
• Utilize data and analytics to measure performance and inform decision-making.

Team Leadership & Development:

• Lead and mentor the digital marketing team, fostering a collaborative and innovative work environment.
• Provide ongoing training and development opportunities to team members.
• Set clear performance goals and conduct regular evaluations.
• Budgeting & Financial Management:
• Monitor and maintain the budget for all digital marketing campaigns, ensuring forecast accuracy.
• Gather scope and costs for budgeted items related to digital marketing.
• Plan and prepare for annual budget submission and presentation.
• Compliance & Continuous Improvement:
• Ensure compliance with hotel and department policies and procedures at all times.
• Identify and implement continuous improvement opportunities to enhance digital marketing effectiveness.
• Integrate sustainable digital practices (e.g., reducing digital carbon footprint) and accessibility standards into the digital marketing strategy.

Other Responsibilities:

• Support Quality team in digital reputation management, including handling social media crises, or any digital PR incidents.
• Assist with any other Sales & Marketing projects as requested.
• Perform other duties as assigned by the Management of the Hotel.

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Manager / Senior Manager, Private Wealth Strategy & Solutions

Be part of the Southeast-Asia (“SEA”) Business Solutions team that work on high-impact projects in the private wealth sector, providing a combination of strategic development, solutions design and cross-functional project management to formulate product strategy, prototype new products and verticals, execute product expansion and improvement initiatives.

Responsibilities

• Understand the financial goals of high-net-worth individuals ("HNWI") and capital markets / wealth management solutions (such as structured products, alternative funds, capital markets and credit products, asset allocation approach) and keep abreast of the latest development in the financial markets, especially in the private wealth scene.
• Formulate product strategies (opportunity sizing, product roadmap, strategic analysis) that cater to the needs of HNWIs, backed by synthesising customer needs, industry developments, and in-depth peers benchmarking in alignment with the firm's growth objectives.
• Assess the company's current retail offerings and identify opportunities for upgrade, customization, digitisation or automation that cater to the client experience and needs of HNWIs. Be able to conceptualise the to-be state of new product/vertical launch and product enhancements, define the scope of work required to ensure the competitiveness of new products.
• Collaborate with external providers to identify high quality new product offerings that would appeal to HNWIs. Collaborate closely with internal global and local stakeholders, including technology teams and sales/marketing teams, to drive alignment on new opportunities and drive execution from solutions design, development, MVP launch and post-launch iterations.
• Proactive in managing risks and key dependencies to ensure research and new product initiatives are delivered on timely basis.
• Support the team in discussions, due diligence and negotiation processes with external strategic partners.

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

Requirements

·       Minimum 5 - 8 years of experience in product management / product strategy role or similar role in the private banking or wealth management industry; strong preference for candidates with prior experience in management consulting firms or internal strategy functions

·       Have experience dealing with high-net-worth individuals and possess strong knowledge of financial products (structured products, alternative funds solutions, capital market products)

·       A fast learner with strong background in analytics, strategic thinking, and ability to structure issues and problem solve, ability to run research studies independently to drive recommendations

·       Highly adaptable and ability to shift between high-level strategic development to hands-on execution; results driven and ability to manage cross-functional teams toward milestones, while also able to work well independently

·       Solid communication skills including executive level communication / reports; working proficiency in spoken and written English and Fluency in Mandarin is an added advantage (other Southeast Asia languages would be a plus)

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.

Team Summary  

 The Acceptance Solutions team in thew Product organization is a team of seller side thought leaders and execution-focused specialists, who are merchant acquiring domain experts. Our primary objective is to support our  geographic markets with the deployment and execution of seller (merchant and acquirer) solutions that increase stickiness to Visa through solving for client pain points, while generating sustainable new  revenue streams. 

What an Acceptance Solutions Manager does at Visa: 

This role will be a critical member of the AP Acceptance Solutions team responsible for supporting deployment, activation, and usage of a range of seller side solutions including Tap to Pay, Tap to Phone (and other Tap to X use cases), Pre-Disputes Services (e.g.: Verifi), Rapid Seller Onboarding, Visa Merchant Screening Service (VMSS), Visa BIN Attribute Service and other data solutions. This team also provides thought leadership in the development of new solutions, for example Biometric Payments and Digital Receipts. 

This individual will work closely with geographic MS&A and Product leads and their clients (e.g.: acquirers, payment gateways, merchants) to build client business development strategies, lead pre-sales engagements and pipeline management, and project manage client implementation & integration of these solutions and initiatives. The primary focus of this role will be Visa's dispute management solutions. 

In this role, you are expected to: 

• Serve as the subject matter expert for Visa Acceptance solutions, offering guidance to markets and client-facing teams 

• Lead efforts to expand Acceptance Solutions adoption across the Asia Pacific (AP) region, working with client-facing teams to identify potential clients, understand their needs, and demonstrate how the product can fulfil these needs 

• Develop high-quality pitch decks, business cases and case studies tailored to clients specific portfolio performances and market conditions 

• Collaborate with Global Products, Regional Products and Solutions, and AP Client Services teams on technical solutioning and implementation 

• Work with regional stakeholders, global product owners, and cross-functional teams to facilitate internal approvals and technical or process changes necessary for launching new use cases 

• Align with key cross-functional AP and Global stakeholders, and priority markets to ensure strategic and tactical alignment for long-term product vision 

• Advocate for the needs and requirements of the AP region in global product development and strategy 

• Maintain a well-organized and up-to-date repository of product materials, including service guides, specifications and other relevant information 

• Manage stakeholder expectations, keeping them informed about the product's progress, challenges, and successes 

• Work with Visa Consulting and Analytics (VCA) to analyze data and monitor live customer product performance 

• Assist in managing the product budget, financial planning and forecasting 

• Keep updated with regulatory changes and industry trends, evaluating their potential impact on the product, and adjusting the product strategy accordingly 

Why this is important to Visa 

As competition intensifies at the point of sale with growth in alternative payment methods, sustaining past growth trajectory will require Visa to continually innovate and value-add to ensure merchant preference for Visa payments. This will help Visa not only to generate incremental value-added service revenues, but also to drive relevance and active usage of core consumer payment products while deepening relationships with Visa clients. 

As a Lead Trading Operations Manager within Trading Operations Team, you will be responsible for communicating with various liquidity providers to ensure that our pricing and execution is optimised for clients and the business. You will be a subject matter expert on monitoring price streams, and execution settings, creating and rolling out our team’s standard operating procedures. This position calls for a strategic thinker with a robust understanding of financial markets and risk management.

Key Responsibilities:

• Develop and implement liquidity management strategies to ensure efficient capital utilization and maintain market competitiveness.
• Communication with liquidity providers to ensure competitive pricing and execution for clients.
• Monitor our company performance and provide strategic recommendations to make improvements.
• Develop robust standard operating procedures and trading infrastructure by collaborating with operations team, dealing team and IT team.
• Report to key stakeholders on current performances, issues, and actionable solutions and be able to take lead in completing solution building projects.

• Bachelor’s degree in finance, Economics, or related field; advanced degree preferred.
• Proven experience in liquidity management, financial analysis, or a related role infinancial services.
• Strong analytical skills and proficiency in financial modeling.
• Excellent communication and problem-solving abilities.
• Experience with Metatrader or any other trading platforms.