Assistant Director of Sales is a key leadership role responsible for overseeing and managing the hotel's sales team and activities. This position plays a crucial role in driving revenue, establishing strong client relationships, and ensuring the hotel meets its sales targets.

Key Responsibilities:

Sales Strategy:

· Develop and implement effective sales strategies to ensure revenue objectives and KPIs are achieved

· Review self and team performance

· Conduct market research to identify new business opportunities and trends.

· Collaborate with the marketing team to align sales efforts with overall promotional activities.

Team Leadership:

· Lead, mentor, and manage the sales & marketing team, providing guidance and support.

· Set clear sales targets and monitor performance against goals.

· Conduct regular training sessions to enhance the team's skills and product knowledge.

Client Relationship Management:

· Build and maintain strong relationships with key clients, corporate accounts, and industry partners.

· Attend industry events and networking functions to promote the hotel and expand client base.

· Ensure exceptional customer service to enhance guest satisfaction and loyalty.

Revenue Management:

· Analyze market trends and competitor activities to optimize pricing strategies.

· Work closely with revenue management teams to maximize room revenue and profitability.

· Utilize data analytics to identify opportunities for revenue growth.

Sales Collateral and Communication:

· Oversee the creation of sales collateral, presentations, and promotional materials.

· Coordinate with the marketing team to ensure consistency in brand messaging.

· Communicate effectively with internal departments to align sales efforts with operational capabilities.

Budget Management:

· Develop and manage the sales department budget.

· Monitor expenses and implement cost-control measures to achieve financial objectives.

Reporting and Analysis:

· Generate regular reports on sales performance, market trends, and forecasts.

· Analyze sales data to identify strengths, weaknesses, opportunities, and threats.

Qualifications:

· Passion in the hospitality industry

· Bachelor's degree in Business, Marketing, or a related field.

· Proven experience in hotel sales management, with a successful track record.

· Strong leadership and team management skills.

· Excellent communication, negotiation, and presentation abilities.

· In-depth knowledge of the hospitality industry and market dynamics.

· Proficient in using sales management software and tools.

· Results-oriented with a focus on achieving and exceeding targets.

• Promoting the company's existing brands and introducing new products to the market.
• Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.
• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.
• Gathering, investigating, and summarizing market data and trends to draft reports.
• Implementing new sales plans and advertising.
• Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing human resource objectives.
• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.
• Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks.A bachelor's degree in marketing, mathematics, business administration, or related field.
• 3-5 years experience in marketing or sales.
• Experience in management may be advantageous.
• Understanding and knowledge of sales and marketing.
• Strong analytical, organizational, and creative thinking skills.
• Excellent communication, interpersonal, and customer service skills.
• Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.

• Promoting the company's existing brands and introducing new products to the market.
• Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.
• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.
• Gathering, investigating, and summarizing market data and trends to draft reports.
• Implementing new sales plans and advertising.
• Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing human resource objectives.
• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.
• Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks.A bachelor's degree in marketing, mathematics, business administration, or related field.
• 3-5 years experience in marketing or sales.
• Experience in management may be advantageous.
• Understanding and knowledge of sales and marketing.
• Strong analytical, organizational, and creative thinking skills.
• Excellent communication, interpersonal, and customer service skills.
• Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.

Position Summary: The Hotel Sales and Marketing Assistant is a key team member responsible for supporting the hotel's sales and marketing efforts. This role involves close collaboration with the sales and marketing team to implement strategies aimed at driving revenue and promoting the hotel's brand. The assistant is crucial in ensuring effective communication, organization, and execution of various sales and marketing initiatives.

Key Responsibilities:

Sales Support:

· Prepare sales proposals, contracts and follow up in a timely manner

· Coordinate and participate in sales events, trade shows, and promotional activities

· Maintain and update customer databases with accuracy

Marketing Coordination:

· Support the development and execution of marketing campaigns

· Perform daily pick-up analysis, adjustments strategies and reporting

· Coordinate the creation of marketing materials, including brochures, presentations, and digital content

· Assist in monitoring and managing social media platforms

· Compiling and analyzing market trends and proposing new marketing opportunities where possible

· Translate insights into strategies in pricing, distribution, upselling and inventory control

· Complete and analyzed month-end reports

· Ensure that all relevant systems are correctly configured, validated and operating at full capacity

Communication:

· Facilitate communication between the sales team and other hotel departments

· Respond to clients’ inquiries, conduct site visit in the absence sales team and maintain positive customer relationships

Administrative Support:

· Provide administrative support to the sales and marketing team.

· Assist in the preparation of reports and presentations.

· Prepare corporate letters on a regular basis

· Set up and maintains filing systems as per department standards

· Maintains adequate stock of all sales materials as suited to required quantities

Event Support:

· Manage all event operations (preparing venue, invitations etc.)

· Do final checks at the day of the event (e.g. tables, technology) to ensure everything meets standards

· Oversee event happenings and act quickly to resolve problems

· Evaluate event’s success and submit reports

Qualifications:

· Minimum Diploma in Marketing, Business, or a related field

· Previous experience in a sales or marketing support role is an advantage

· Work commitment on work nights, weekends and/or holidays may be required

· Strong communication and interpersonal skills

· Detail-oriented with excellent organizational abilities

· Proficiency in Microsoft Office Suite and familiarity with marketing tools

· Able to work under time pressure and maintain confidentiality

· Able to work with minimal direct supervision

About Cove: Cove is the new way to rent your home! Aligned with our mission, we’re a co-living start-up making it easier and more affordable for young people to rent in flatshares in which they can call it home. We provide our tenants with stylishly furnished properties, in the most awesome locations in Singapore and Indonesia. We make the whole rental process seamless from end to end. Two of the many perks you get at Cove is that our contract terms are flexible like our tenant’s lives and our rental prices include everything from utilities and wifi and weekly cleaning. The most exciting part is our tenants get matched with great flatmates and also have access to our community events around the city.

At Cove we go beyond to satisfy our customers where we also make efforts to have interactions with them in order to create millions of better homes. To achieve this, we are committed to always try to find new ways to improve our customer service as well as placing ourselves in their shoes to improve their experience with Cove. We encourage every individual to proactively suggest creative ways to find solutions when faced with problems and engage with other team members to influence each other to make things happen.

Job Title: Sales Intern

Job Type: Full-time Internship

Duration: 3-6 months

Start Date: ASAP

Location: Singapore

Reports To: Sales Manager

Role Purpose: To assist in the managing incoming leads of potential tenant inquiries. Negotiating and dealing with potential tenant to close out the booking of process.

Goal/Deliverables:

• Directly closing contracts on already qualified interested leads - end to end experience from nurturing to negotiating
• Own the booking process and ensure smooth handover from sales to community experience team

Core Responsibilities:

• Liaise with potential tenants to understand their requirements, share property information, arrange viewings and onboard them to Cove
• Leverage on sales best practices to convert leads during viewings and post viewing stage
• Collaborate closely with customer support team for lead insights.
• Collate leads or tenant feedback to drive continuous improvement for sales and marketing team.
• Help to continuously improve tenant experience

Requirements:

• Fresh graduate or penultimate student with relevant degree
• Experience and interest in Sales/Marketing/Customer Service roles
• Keen in exploring Sales Function in Startups
• 3 to 6 months commitment for the internship period

Core Skills/Competencies:

• Strategic-minded and Detail oriented
• Able to work independently and be part of the team
• High drive for results
• Ability to be flexible and deal with ambiguity
• Creative and resourceful
• Attention to detail
• Proactive and not afraid to go out of comfort zone
• Proficient in spoken and written English

What’s in it for You: Working for Cove gives you a great deal of opportunities to learn in an exciting young startup incubated through Antler. Co and you’ll be working directly with the three co-founders: Sophie, Luca, and Guillaume, where you’ll also get to experience first-hand what it takes to get a new high-growth business off the ground. In your role, you’ll have the opportunity to hit the ground running and take ownership from day one. Everything you do matters and will add up to make an impact on the team so we will always appreciate the diverse ideas and inputs from everyone. We embrace your development in your journey with us. The team is fast-paced, hard-working, and expects results but we also highly value our employee engagement and are committed to a human and empathetic environment with plenty of fun thrown in.

About Cove: Cove is the new way to rent your home! We’re a co-living start-up making it easier and more affordable for young people to have a comfortable place they can call home with a seamless rental experience from end to end. We provide our tenants with stylishly furnished properties, in the most awesome locations in Singapore and Jakarta and make the whole rental process seamless from end to end. Our contract terms are flexible like our tenant’s lives and our rental prices include everything from utilities and wifi and weekly cleaning. What’s unique about Cove is that our tenants get matched with great flatmates and also have access to our community events around the city. Check us out for more exciting information at https://cove.sg/.

At Cove, we reward and praise strong performance and strive to produce zero-defect results. We always aim for excellence and to always have the mindset of continuous improvement. In achieving results, we still make work fun and we completely value our team as people, not just resources in which we display care as well as empathy. Celebrating success with our team is also our priority and we highly encourage integrity and transparency.

Job Title: Field Sales Representative

Job Type: Full-time

Reports To: Sales Manager

Main Responsibilities:

• Conduct viewings for the leads that have been scheduled on your calendar by the customer success team.
• Ensure you have all the information needed for a viewing to be converted to successful booking.
• Quickly learn the prospects’ needs and match them to our available options. Collaborate with the inbound team to arrange and independently conduct viewings.
• To actively convert customer enquiries into confirmed sales to develop future and repeat business contributing to the profitability of business.
• Attend scheduled viewings timely and ensure timely follow-up on the same business day (24 hours)
• Ensure feedback from the leads are captured during viewings, or post viewings on their final decision-making
• Responsibilities include working with operation staff to ensure end moment check-in’s are accommodated. Working with the finance team to ensure invoices generated are correct and payments are made.
• Vigilant in reporting any damages noticed in the properties during viewings to the Sales Operations team.
• Collaborate with the team to arrange and independently conduct viewings
• Perform other duties as assigned.

Experience and Qualifications Required:

• Minimum 2 years of experience with sales background
• Able to hit quota every month and be performance-driven
• Meticulous in lease documentation
• Pleasant personality with excellent interpersonal & presentation skills.
• High degree of commitment & a good team player.
• Able to work under pressure in a fast-paced environment
• Technology savvy
• Ability to work with various departments
• Mandarin speaking if possible

What’s in it for You: Join us and you’ll be surrounded by our inspiring co-founders. You’ll also be working directly with them and get to experience first-hand what it takes to get a new high-growth business off the ground. Working for Cove gives you the opportunity to learn in an exciting young startup incubated through Antler. Co and take ownership from day one. The team is fast-paced but you can expect a highly-supportive environment where your voices will be heard and appreciated at all times. We are hard-working and expect results but definitely value employee engagement as well as committed to creating a human and empathetic environment. We actively encourage your development to help become a better you with plenty of fun thrown in.

• Represent the hotel professionally by upholding proper grooming standards, conduct and ability to present the hotel product and services effectively.
• Day-to-day sales activities include telemarketing, sales calls, hotel visits, entertainment, virtual presentations etc.
• Generate new sales leads/ prospects and establish new accounts to grow client base
• Foster and maintain relationships with existing clients through sales calls and regular site inspection to maintain loyalty. Manage leads and enquiries and provide suitable solutions promptly
• Be familiar and diligent with various company systems and sales tools, such as property management system, customer relationship management system, booker loyalty where applicable
• Provide timely updates to superior and team on activities and market information. Review account portfolio regularly and present to management to provide analysis of each account and forward action plans
• Compliance with statutory regulations and internal guidelines/ SOPs
• Follow up with clients whose payments are outstanding and overdue

Responsibilities:

• Hires, motivates, counsels, and monitors the performance of all Sales Consultants and takes corrective measures as and when required
• Provide product and sales training to the Sales Consultants to ensure the efficiency and proficiency of the Sales Team
• Manages staff training to enhance the development and control of sales programmes
• Monitors Sales Consultants’ productivity and performance
• Establishes annual and monthly objectives for unit sales, gross profits, expenses, and operating profit
• Monitor the inventory for new and pre-owned vehicles
• Displays, merchandises, and promotes new and pre-owned vehicles
• Reviews and analyses the market and sales reports to determine customer needs and volume potential, and develops sales campaigns to meet the goals of the department
• Achieve volume and financial targets for the department
• Serves as liaison between the sales department and other departments
• Analyses and controls expenditures to conform to budgetary requirements
• Schedule and plan new owner clinics or programmes as a follow-up to the delivery process
• Assist in the marketing and CRM activities and digital media platform
• Provide daily, weekly, and monthly sales reports
• Maintains a professional appearance
• Attends managers' meetings as requested
• Other tasks as assigned

Job Requirements:

• Minimum Diploma with 3-6 years of relevant experience in the automotive industry
• Strong leadership and negotiation skills
• Experience in customer service, and execution strategies; in a multifunctional retail network including training, product planning, and pricing
• Demonstrated ability to analyze, prepare, and implement complex strategic projects and departmental tactics, to achieve business goals
• Demonstrated ability to identify, prepare, and deliver tools and training curriculum on multiple retail/business disciplines to large diverse groups may be required
• Excellent communication and customer service skills
• Possess a valid class 3 driving license
• Proficiency in MS Office
• NOTE: The remuneration package offered is highly based on sales performance (attractive sales commission)
• The successful candidate may expect to achieve an annual income greater than $100,000.00 (Basic Salary+Sales Commissions+Incentives).

Job Responsibilities

• Getting leads to market and develop new clientele
• Develop platform to increase market awareness of our presence and services
• Build and maintain good relationship with clients to generate business opportunities and acquire market information
• Regular visit and follow up with existing clients
• Attend to RFQs and quotations
• Monthly sales plan and updates to management
• Any other duties as and when required

Job Requirements

• Diploma in Business, Marketing, Maritime or equivalent
• Related working experience advantageous
• Results oriented with proven track records
• Resourceful with wide network
• Good communication and interpersonal skills
• A team player and able to work independently

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

RESPONSIBILITIES

• Involved in Direct Sales to clients by attending to sales enquiries and following up on leads
• Actively pursue sales through maintaining and expanding customer database
• Meet individual sales target
• Report to Sales Manager

REQUIREMENTS

• Highly motivated and results oriented
• Effectively bilingual with excellent communication and interpersonal skills
• Class 3 driving licence is essential
• Singaporeans only

The Sales Support cum Renewal Specialist plays a pivotal role in providing comprehensive assistance to the sales team while focusing on customer renewals. This position involves supporting field sales representatives in their activities and ensuring the successful retention of existing clients through effective renewal strategies.

RESPONSIBILITIES:

Sales Support:

• Collaborate with field sales representatives to facilitate the sales process, including lead generation, qualification, and follow-up.
• Assist in the preparation of sales presentations, proposals, and contracts to support sales efforts.
• Maintain accurate records of sales activities, customer interactions, and pipeline management using CRM software. Conduct market research to identify new sales opportunities and provide insights to the sales team.
• Coordinate with internal departments to address client needs and ensure timely delivery of products or services.

Renewal Management:

• Proactively engage with existing clients to facilitate the renewal process and secure contract extensions.
• Monitor contract expiration dates and proactively reach out to clients to discuss renewal options.
• Negotiate renewal terms and pricing with clients to maximize revenue retention.
• Address client concerns and objections to renewal through effective communication and problem-solving.
• Collaborate with account management and customer success teams to ensure a seamless renewal experience for clients.

QUALIFICATIONS & EXPERIENCE:

• Minimum A Level/Diploma holder.
• Ability to start immediately would be an advantage.
• Proven experience in sales support, customer service, or inside sales roles.
• Strong communication skills, both verbal and written, with the ability to engage with clients effectively.
• Excellent organizational skills and attention to detail to manage multiple tasks concurrently.
• Ability to work collaboratively in a team environment and build positive relationships with stakeholders.
• Demonstrated ability to meet deadlines and achieve sales targets in a fast-paced environment.
• Prior experience in contract negotiation and renewal management is a plus.

Khaty Zainal

Registration No. R22111204

JOB SCOPE:

EXTERNAL: Towards Market, Customers, & Competitors

Ø Servicing customer enquiries:

· preparing proposals

· preparing quotations

Ø Establish customer relationships:

· develop, networking

· maintain positive business

Ø Resolving customer complaints with the help of QA Team

Ø Hunting for new customer accounts

Ø Sales presentation:

· negotiate sales contracts

· presentation

Ø Monitoring competition by gathering current market information on:

· pricing,

· products, new products,

· delivery lead time

· feedback to Product Management team

Ø Perform market research and keep afloat of competition and technological advancements

INTERNAL: Inter-Departmental Efforts

· Perform RFQ together with the Product Management team

· Liaising with the Product Management team to turn quotations into sales orders

· Perform New Market Research & Analysis

· Build & Execute Sales Strategy

· Prepare sales report/progress report

· Managing of Sales & Customer Service team(s)

OTHER REQUIREMENTS:

· Independent worker, driven for results

· Proactive mindset and takes initiative in work

· Familiarity with Microsoft Suite

KEY COMPETENCIES REQUIRED FOR THE JOB: (Core & Behavioural)

· Excellent selling, communication, and negotiation skills required

· Proficiency in written/spoken skills in English and Chinese to communicate with clients from Asia, Europe, and USA

· Willingness to travel overseas is a MUST

· Experience in industry sales and precision optics related experience is a plus

JOB SCOPE:

EXTERNAL: Towards Market, Customers, & Competitors

Ø Servicing customer enquiries:

· preparing proposals

· preparing quotations

Ø Establish customer relationships:

· develop, networking

· maintain positive business

Ø Resolving customer complaints with the help of QA Team

Ø Hunting for new customer accounts

Ø Sales presentation:

· negotiate sales contracts

· presentation

Ø Monitoring competition by gathering current market information on:

· pricing,

· products, new products,

· delivery lead time

· feedback to Product Management team

Ø Perform market research and keep afloat of competition and technological advancements

INTERNAL: Inter-Departmental Efforts

· Perform RFQ together with the Product Management team

· Liaising with the Product Management team to turn quotations into sales orders

· Perform New Market Research & Analysis

· Build & Execute Sales Strategy

· Prepare sales report/progress report

· Managing of Sales & Customer Service team(s)

OTHER REQUIREMENTS:

· Independent worker, driven for results

· Proactive mindset and takes initiative in work

· Familiarity with Microsoft Suite

KEY COMPETENCIES REQUIRED FOR THE JOB: (Core & Behavioural)

· Excellent selling, communication, and negotiation skills required

· Proficiency in written/spoken skills in English and Chinese to communicate with clients from Asia, Europe, and USA

· Willingness to travel overseas is a MUST

· Experience in industry sales and precision optics related experience is a plus

JOB SCOPE:

EXTERNAL: Towards Market, Customers, & Competitors

Ø Servicing customer enquiries:

· preparing proposals

· preparing quotations

Ø Establish customer relationships:

· develop, networking

· maintain positive business

Ø Resolving customer complaints with the help of QA Team

Ø Hunting for new customer accounts

Ø Sales presentation:

· negotiate sales contracts

· presentation

Ø Monitoring competition by gathering current market information on:

· pricing,

· products, new products,

· delivery lead time

· feedback to Product Management team

Ø Perform market research and keep afloat of competition and technological advancements

INTERNAL: Inter-Departmental Efforts

· Perform RFQ together with the Product Management team

· Liaising with the Product Management team to turn quotations into sales orders

· Perform New Market Research & Analysis

· Build & Execute Sales Strategy

· Prepare sales report/progress report

· Managing of Sales & Customer Service team(s)

OTHER REQUIREMENTS:

· Independent worker, driven for results

· Proactive mindset and takes initiative in work

· Familiarity with Microsoft Suite

KEY COMPETENCIES REQUIRED FOR THE JOB: (Core & Behavioural)

· Excellent selling, communication, and negotiation skills required

· Proficiency in written/spoken skills in English and Chinese to communicate with clients from Asia, Europe, and USA

· Willingness to travel overseas is a MUST

· Experience in industry sales and precision optics related experience is a plus

Job Description

This position is responsible for promoting and selling orthopaedic products to the relevant healthcare professionals. Customers mainly include orthopaedic surgeons. In-house product training as well as field training in the operating theatre will be provided. Other responsibilities include cold-calling, managing appointments and rapport building to secure new businesses and support management of existing clients.

Requirements

1. Generate direct sales of surgical products to orthopaedic surgeons.

2. Provide support for products used in the operating theatre.

3. Demonstrate effective use of product and technical knowledge to educate relevant healthcare personnel.

4. Assess clients needs and present suitable promoted products.

5. Reviewing sales performance.

6. Identifying and establishing new businesses and maintaining existing businesses.

JOB SCOPE:

EXTERNAL: Towards Market, Customers, & Competitors

Ø Servicing customer enquiries:

· preparing proposals

· preparing quotations

Ø Establish customer relationships:

· develop, networking

· maintain positive business

Ø Resolving customer complaints with the help of QA Team

Ø Hunting for new customer accounts

Ø Sales presentation:

· negotiate sales contracts

· presentation

Ø Monitoring competition by gathering current market information on:

· pricing,

· products, new products,

· delivery lead time

· feedback to Product Management team

Ø Perform market research and keep afloat of competition and technological advancements

INTERNAL: Inter-Departmental Efforts

· Perform RFQ together with the Product Management team

· Liaising with the Product Management team to turn quotations into sales orders

· Perform New Market Research & Analysis

· Build & Execute Sales Strategy

· Prepare sales report/progress report

· Managing of Sales & Customer Service team(s)

OTHER REQUIREMENTS:

· Independent worker, driven for results

· Proactive mindset and takes initiative in work

· Familiarity with Microsoft Suite

KEY COMPETENCIES REQUIRED FOR THE JOB: (Core & Behavioural)

· Excellent selling, communication, and negotiation skills required

· Proficiency in written/spoken skills in English and Chinese to communicate with clients from Asia, Europe, and USA

· Willingness to travel overseas is a MUST

· Experience in industry sales and precision optics related experience is a plus

JOB SUMMARY:

The Sales Support cum Renewal Specialist plays a pivotal role in providing comprehensive assistance to the sales team while focusing on customer renewals. This position involves supporting field sales representatives in their activities and ensuring the successful retention of existing clients through effective renewal strategies.

RESPONSIBILITIES:

1). Sales Support:

1. Collaborate with field sales representatives to facilitate the sales process, including lead generation, qualification, and follow-up.
2. Assist in the preparation of sales presentations, proposals, and contracts to support sales efforts.
3. Maintain accurate records of sales activities, customer interactions, and pipeline management using CRM software.
4. Conduct market research to identify new sales opportunities and provide insights to the sales team.
5. Coordinate with internal departments to address client needs and ensure timely delivery of products or services.

2). Renewal Management:

1. Proactively engage with existing clients to facilitate the renewal process and secure contract extensions.
2. Monitor contract expiration dates and proactively reach out to clients to discuss renewal options.
3. Negotiate renewal terms and pricing with clients to maximize revenue retention.
4. Address client concerns and objections to renewal through effective communication and problem-solving.
5. Collaborate with account management and customer success teams to ensure a seamless renewal experience for clients.

QUALIFICATIONS & EXPERIENCE:

• Minimum A Level/Diploma and above.
• Immediate start.
• Proven experience in sales support, customer service, or inside sales roles.
• Strong communication skills, both verbal and written, with the ability to engage with clients effectively.
• Excellent organizational skills and attention to detail to manage multiple tasks concurrently.
• Ability to work collaboratively in a team environment and build positive relationships with stakeholders.
• Demonstrated ability to meet deadlines and achieve sales targets in a fast-paced environment.
• Prior experience in contract negotiation and renewal management is a plus.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

*Good at communication and diligent.

*Good command of both Chinese and English.

*Meet and/or exceed quotas.

*Coordinate with other team members and departments to optimize the sales effort.

*Develop strong, ongoing relationship with prospects and customers.

*Prospect and qualify new slaes leads.

Job Summary:

This is an exciting role for the right talent who is passionate about technology and being at the forefront of innovation to bring about greater value to our customers. You will work on security services with heavy emphasis on Smart Nation-type tech applications, cloud and industrial internet-of-things.

Our services are designed to be disruptive and go against the conventional security service norms. Therefore we require a dynamic sales talent with strong entrepreneurial spirit that can pass on their enthusiasm to change the mindset of our customers.

Having experience in security will be a bonus but it is not a mandatory requirement. Attitude and willingness to learn are more important qualities to us. Applicants with experience doing cold-calls and cold approach (e.g. insurance or property selling) are welcome to apply.

Job Responsibilities:

• Leads generation and opportunity development
• Contact and pitch to customers to achieve sales targets
• Build strong and long term customer relationship
• Management of key accounts
• Development of new sales from new or existing customers
• Collaborate with internal teams for solutions
• Ensure prompt pre and post sales experience of customers
• Bi-Monthly educational session with customer groups
• Meeting the performance KPIs

Job Requirements:

• 2 years experience in project sales
• Experience in handling sales to Government accounts will be an advantage
• Experience in System Integrator environment
• Good interpersonal skills
• Systematic approach to opportunity development
• Proven ability in developing new sales
• Good experience in current account management and negotiation
• Energetic, dynamic, independent and driven

Job Summary:

This is an exciting role for the right talent who is passionate about technology and being at the forefront of innovation to bring about greater value to our customers. You will work on security services with heavy emphasis on Smart Nation-type tech applications, cloud and industrial internet-of-things.

Our services are designed to be disruptive and go against the conventional security service norms. Therefore we require a dynamic sales talent with strong entrepreneurial spirit that can pass on their enthusiasm to change the mindset of our customers.

Having experience in security will be a bonus but it is not a mandatory requirement. Attitude and willingness to learn are more important qualities to us. Applicants with experience doing cold-calls and cold approach (e.g. insurance or property selling) are welcome to apply.

Job Responsibilities:

• Leads generation and opportunity development
• Contact and pitch to customers to achieve sales targets
• Build strong and long term customer relationship
• Management of key accounts
• Development of new sales from new or existing customers
• Collaborate with internal teams for solutions
• Ensure prompt pre and post sales experience of customers
• Bi-Monthly educational session with customer groups
• Meeting the performance KPIs

Job Requirements:

• 2 years experience in project sales
• Experience in handling sales to Enterprise accounts will be an advantage
• Experience in System Integrator environment
• Good interpersonal skills
• Systematic approach to opportunity development
• Proven ability in developing new sales
• Good experience in current account management and negotiation
• Energetic, dynamic, independent and driven

Job Summary:

This is an exciting role for the right talent who is passionate about technology and being at the forefront of innovation to bring about greater value to our customers. You will work on security services with heavy emphasis on Smart Nation-type tech applications, cloud and industrial internet-of-things.

Our services are designed to be disruptive and go against the conventional security service norms. Therefore we require a dynamic sales talent with strong entrepreneurial spirit that can pass on their enthusiasm to change the mindset of our customers.

Having experience in security will be a bonus but it is not a mandatory requirement. Attitude and willingness to learn are more important qualities to us. Applicants with experience doing cold-calls and cold approach (e.g. insurance or property selling) are welcome to apply.

Job Responsibilities:

• Leads generation and opportunity development
• Contact and pitch to customers to achieve sales targets
• Build strong and long term customer relationship
• Management of key accounts
• Development of new sales from new or existing customers
• Collaborate with internal teams for solutions
• Ensure prompt pre and post sales experience of customers
• Bi-Monthly educational session with customer groups
• Meeting the performance KPIs

Job Requirements:

• Minimum 2 years of experience in sales of services/software to property/real estate facility/commercial
• Experience in System Integrator environment
• Good interpersonal skills
• Systematic approach to opportunity development
• Proven ability in developing new sales
• Good experience in current account management and negotiation
• Energetic, dynamic, independent and driven