Sales Executive (B2B)

Responsibilities

• Source and develop new business opportunity with mindset of increase business shares in existing and promising markets.
• Responsible to obtain technical and product specification from potential customers relating to new product orders.
• Provide customer service and support.
• Preparing sales & marketing presentation material, proposal and contract if needed.
• Preparing of documentation to obtain approval from management matter in relating to Returns on Investment of new product orders.
• Responsible to gather materials, data, information in the new investments / orders including finding, background research and justification of investments.
• Enhance the communication flow between customers and MHT which lead to efficiency and effectiveness of sales and marketing activity as a whole.
• Any other ad-hoc duties assigned by the management.

Requirements

• Min Diploma in relevant qualification with 1 year of working experience in sales & marketing of electronic components, preferably integrated circuit lead frame industry.
• Independent, self-motivated, confident, goal-oriented with excellent communication and presentation skills.
• Overseas travelling to further facilitate business opportunities and growth in the company shares when need arises.

Interested applicants please submit your resume to [email protected]

Our client is an Life-science MNC, one of the leading players in the Trading & Distribution sector. Due to business needs, they are now recruiting a Product Specialist to be part of their team for ongoing transformation projects. They are located in the West.

The Responsibles of the Product Specialist are:

• Responsible for managing existing and growing new accounts in various industries, which includes Academic, Research, Healthcare and/or Life Science.
• Responsible for selling scientific devices and consumables with the ability to support demonstrations
• For Product Specialist (Healthcare) – Selling scientific and medical devices such as diagnostic reagents with the ability to support demonstrations (Relevant training will be provided).
• Provision of pre-sales and post sales technical and application advice and support to customers.
• Business development of new and current products to maintain our market leadership
• Building and maintaining good relationships with prospective clients and key account opinion leaders.
• Create, submit sales report on our CRM software.
• Opportunities for overseas product training are available.
• Ad-hoc duties as assigned.

Requirements:

• Min Degree in Life Sciences related discipline
• Good communication and interpersonal skills.
• Experience in handling laboratory equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

EA License No: 19C9682

EA Personnel No: R2198636

EA Personnel Name: Oh Puey Xin

• Position : Inside Sales Executive/Product Specialist (PPE/Consumables)
• Location : Near Yio Chu Kang MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary : Up to $5000 gross + Commission + AWS + Variable Bonus + Free meal
• Duration : Perm
• Industry : Supplier of lab products

Main Responsibilities:

• Responsible for driving sales revenues in targeted market
• •Manage and develop new accounts in the Biotechnology Industries
• •Maintain good relationship with existing clients to ensure business growth
• Assists team to achieve the company sales' target

Requirements:

• Minimum Diploma / Degree in Biomedical/Science related studies
• At least 1-2 years research experience dealing with Biotechnology Industries will be highly preferred
• Able to work independently without supervision
• Candidate who possesses own transport is preferred
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email me at [email protected]

Do visit www.searchpersonnel.com.sg for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Our client is a global MNC, one of the most established pioneers in the FMCG industry. Due to business needs, they are now recruiting a Sales Support Officer to be part of their Sales Support Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Sales Support Officer:

• Order processing / Invoicing / Credit Note / Purchase Request
• Support, maintain and filing of documentations

Requirements:

• Relevant experience with administrative duties
• Knowledge with SAP System

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

• Industry/ Organization Type: Wholesales/ Retail (Pet Shop)
• Position Title: Outdoor Sales Executive
• Working Location: Ubi (Near the MRT)
• Working Hours: 5 days (Monday, 8:30 AM - 6 PM, Tuesday-Friday, 9 AM - 6 PM)
• Salary Package: Basic salary + Commission + AWS + Variable Bonus + Dental & Medical Benefits
• Duration: Permanent

Key Responsibilities

• Build relationships with the pet retailers, defend shelf space to increase product offerings and shelf presence
• Continually engage pet retailers to keep abreast with customers’ needs, strengthen the business partnership and generate repeat sales orders
• Provide product training to staff in the stores
• Process customers’ purchase orders and liaise with Logistics/Warehouse to ensure timely delivery of ordered products
• Work closely with Accounts to ensure timely collection of sales proceeds from customers
• Collaborate with Marketing on marketing efforts and promotions, and execute them with the retailers
• Participate in roadshows and promotional events to create company/product awareness and generate sales
• Meet/exceed sales targets

APPLY NOW!!!

• 2 years of outdoor sales experience
• Must possess a Class 3 driving license

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #64829 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

JOB PURPOSE

Responsible to oversee and optimize the insurance department operations across multiple locations. This entails the responsible for ensuring operational efficiency, maintaining quality standards, and driving the growth of our operations within the region.

JOB RESPONSIBILITIES

· Develop and execute a strategic vision for the insurance operations department in alignment with the company's overall objectives.

· Provide leadership and guidance to the operations team, fostering a culture of innovation and continuous improvement.

· Oversee day-to-day operations, ensuring all processes are executed smoothly and efficiently.

· Implement best practices and innovative solutions to enhance operational efficiency and effectiveness.

· Set performance expectations, conduct regular performance reviews, and provide coaching to develop the team's capabilities.

· Collaborate with other departments to streamline cross-functional processes and enhance overall organizational efficiency.

· Collaborate with external partners, such as insurance partner, to enhance business relationships and drive mutual success.

· Establish and maintain quality control measures to ensure the accuracy and reliability of insurance or operation processes.

· Monitor and analyze key performance indicators (KPIs) to drive continuous improvement.

· Implement continuous improvement initiatives to enhance operational efficiency and customer satisfaction.

· Monitor and analyze key performance indicators (KPIs), implement corrective actions, and drive continuous improvement initiatives to enhance operational performance.

· Ensure compliance with industry regulations, company policies, and quality standards across all operational activities within the region.

· Identify potential risks and develop mitigation strategies to minimize operational disruptions and ensure business continuity.

REQUIREMENTS

· Candidate must possess at least Diploma, Advanced Diploma or Bachelor’s Degree in related field, preferably in business, economic, marketing, finance and accounting, or communication.

· More than five years of operations management experience in a FI or large corporate firm environment.

· Strong leadership and people management skills, with the ability to motivate and inspire teams towards achieving common goals.

· Excellent analytical and problem-solving abilities, with a focus on driving process improvements and operational excellence.

· Exceptional communication and interpersonal skills, with the ability to collaborate effectively across various levels of the organization.

· Sound knowledge of industry regulations, compliance standards, and best practices in operations management.

· Strong understanding of the financial services/insurance industry, competitors and target market.

· Strong analytical skills with proven ability to translate data into meaningful information and actions.

Responsibilities

✅Provide post-sales support.

✅Meet customers regularly and clarify to achieve requirements according to the contract terms.

✅Responsible for inquiries including but not limited to quotations, site works, new requirements, monitoring of Purchase Request/Quotation cycle etc.

✅Coordinate a group of supervisors/engineers and technicians engaged in preventive and corrective maintenance of equipment.

✅Prepare/conduct training, monitor, audit and evaluate sites as well as field maintenance staff.

✅Ensure and monitor safety of all field staff and field works inclusive of administrative duties.

✅Implement, manage and maintain transparent, traceable and up-to-date records of all works carried out inclusive of all communications, transactions and other work.

✅Achieve the targets required such as sales, costs, budgeting, performance, customer satisfaction, KPI etc.

✅Performs specific or ad-hoc functions as assigned by the Manager / Department Head.

Requirements

• Min Diploma in Electrical / Electronics / Mechanical Engineering discipline or equivalent.
• Min 5 years’ experience in Customer and People Management.
• Good command of spoken and written English.
• Possess a service-oriented mindset.
• Able to commit working on weekends and Public Holiday.

Interested applicants, please send in your updated resume by clicking “Apply Now”

Lin Weikang

Registration Number: R21102570

EA License Number: 19C9998

Workstone Pte Ltd

Job Description & Requirements

• On-job training will be provided
• Lunch will be provided
• Annual Leave/ Medical Benefits/ Bonus
• 5.5 Days Work Week
• Flexible Off Days
• Working location: Northshore

The Sales Accounts Assistant plays a vital role in supporting the daily operations of sales and basic accounting of the temple. This position assists in maintaining accurate transaction records, processing transactions, building and maintaining good relationships with clients, and providing administrative support to the temple.

Responsibilities:

• Provide sales and customer service as well as administrative support to the daily operation of Temple/Columbarium.
• Collect payments and issue invoices.
• Data entry and update system record.
• Assist in festival/celebration of Temple-related matters.
• Perform simple settlement of daily transactions.
• Perform general daily clerical duties.
• Ad-hoc duties are assigned as and when required.

Qualifications

• Minimum O-level/ N-level/ SPM/ UEC or equivalent.
• Proficiency in MS Office applications, particularly Excel.
• Good working attitude and a strong sense of responsibility.
• Meticulous, well-organised and also a good team player.
• Strong ability to learn new skills/things.
• Strong attention to detail and accuracy in data entry and record keeping.
• Effective communication and interpersonal abilities.
• Willing to work on weekends and public holidays when required.

Office Location: 10 Kaki Bukit Rd 2, #01-18 First East Centre

Working Hours:Monday - Friday 9.30am to 6.00pm

Job Description:

General administrative duties

- Attend to walk-ins, handling mails and invoices(incoming and outgoing).

- Answer incoming calls.

- Attend to incoming customers

- Run errands - banks, etc.

- Able to come up with marketing /advertising stratergy

- Track manpower leaves / payment

REQUIREMENTS

• Basic knowledge of Microsoft word and sheets
• Fluent in English(Written and Spoken)
• Team player & able to work independently
• Good working attitude and willing to learn

• Liaise with customers on delivery schedule
• Issue of invoices and delivery orders
• Update of sales reference listing
• Arrange delivery of items
• Activate warranty of equipment
• Assist in compiling of tender documents
• Government e-invoicing
• Any other ad hoc tasks as assigned

Key responsibilities

• Provide administrative support to the sales managers
• Prepare proposals and contracts on behalf of managers to clients
• Assist in daily pick-up reports, weekly forecast and monthly presentation reports.
• Monitor the input of revenue for all events in system
• Communicate events related information to the other departments
• Attends all pre-conference meetings, as required, and assist in the preparation of post-conference reports

Ideal requirements

• 1-3 years’ of working experience in a similar capacity, preferably within the hospitality industry
• Diploma/Degree in Business, Hotel Management or equivalent.
• Good organizational skills, ability to prioritize workload and handle pressure.
• Strong interpersonal and communication skills.

About the job

We are seeking a dynamic and detail-oriented individual to join our team as a Junior Sales Support. In this role, you will play a crucial part in supporting the sales team by handling billing, activation processes, and providing administrative assistance. The ideal candidate should be organized, possess excellent communication skills, and thrive in a fast-paced environment.

Responsibilities

Administrative/Sales Support:

· Assist the sales team with administrative tasks, including data entry, document preparation, and file management

· Maintain organized and up-to-date records of the pricing book, customer information, and sales transactions

· Handle administrative duties for the company's executives and management teams

· Work closely with the sales team to provide necessary support for ongoing projects and sales initiatives

Customer Interaction:

· Communicate with customers to obtain supporting documentation, such as monthly PO requests, for completing billing and invoicing

· Collaborate with the sales team as needed to address customer requests and ensure customer satisfaction

· Support any activation-related requests, including close collaboration with various vendors

Billing and Invoicing:

· Generate and process accurate and timely invoices for clients

· Collaborate with the team to address any billing discrepancies or inquiries from clients

Qualifications:

· Fresh graduates or 1-2 years of working experience in a related field is a plus

· Strong organizational and multitasking skills

· Excellent communication skills, both written and verbal

· Proficient in Microsoft Office suite (Word, Excel, PowerPoint)

· Ability to work independently and collaboratively in a team environment

Requirements:

· Singaporeans or PRs only

· Full-time commitment required

If you are a motivated individual with a passion for supporting sales initiatives and ensuring smooth billing processes, we encourage you to apply for this exciting opportunity. To apply online, please click the Apply button. Alternatively, please email your resume to [email protected].

Job Description

• Support company distribution network.
• Follow up resellers inquiries.
• Fulfill resellers order requirement.
• Communicate and arrange with logistic department.
• Update new products info to regular customers.
• Support company's exhibition and roadshow.
• Support checking shipment details and Qty.
• Monitor stock level.

Requirememt

• Min. 1 year sales support experience.
• Know how to communicate properly with people.
• basic knowledge of Microsoft Office software.
• Good work attitude and glad to learn new product.
• Able to work over time for busy period (e.g like new product launch period and exhibition period)

Job Description

• Industry/ Organization Type: Manufacturing / Metal Precision
• Position Title: Sales Admin
• Working Location: West - First Lok Yang Road (Near Pioneer/ Boon Lay/ Joo Koon)
• Working Hours: Monday to Friday, 8.30 am – 6 pm
• Salary Package: Up to SGD 1800 + AWS
• Duration: Permanent

Key Responsibilities

• Work closely with the sales team and prepare quotations and invoices.
• Answer customers’ calls and enquiries.
• Maintain sales-related documents and records (Purchase Orders/ Invoices).
• Other administrative ad hoc tasks as assigned.

APPLY NOW!!!

• Min. PSLE
• Training Provided to an inexperienced candidate

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66108 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Responsibilities:

· Responsible for Sales target set for the business.

· Perform daily sales activities such as prospecting calls, customer appointments, presentations, proposals and closing orders.

· Engage with all clients in the market area to ensure high levels of clients' satisfaction.

· keep abreast of product applications, market conditions, competitive activities and industry trends.

Requirements:

· Must have good business acumen.

· Good communication and interpersonal skills are essential.

· Must be service & results oriented

· Able to work on weekend and public holiday

• Develop and maintain relationships with new and existing clients
• Identify and pursue new business opportunities in the market
• Provide technical expertise and support to the client
• Conduct technical presentations to client and internal teams
• Develop and deliver proposals, quotes and contracts to client
• Liaise with internal and external departments to ensure smooth delivery of project
• Ad-hoc duties as assigned

Requirements:

• Min Degree in Engineering or related technical field
• Company industry: Water Treatment
• Min 2-3 years experience in water treatment industry
• Working location: Tai Seng
• Salary: Up to $5000 + commission
• Working hours: Monday to Friday (9am - 6pm)
• Willing to travel if required

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Wong See Yun
EA Reg ID: R21100918
EA Licence No.:19C9603

• Manage KPI reports, billing overview for VIP customer's local delivery business.
• Compose instructions for the billing team to generate invoices.

Requirements:

• GCE O Level and above
• At least 2 years of relevant working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Sales Coordinator

$3500-$4000 (Depends on experience)

Bendemeer

5 days Mon-Fri 830am-530pm,1 hour break

Responsibilities

• Solicit and maintain favourable contact with potential and current clients; build and maintain good customer relations.
• Develop and execute a sales plan to target key prospective accounts and monitor sales programmes activities; as well as manage clients in the region in accordance with the Group’s business strategies.
• Collaborate with other internal departments (finance, operations, product, HR) where necessary to resolve other client-related matters.

Requirements:

• Diploma in Mechanical/Mechatronics/Electrical/Electronics/Automation Engineering or related field.
• With at least 2-3 years’ sales experience in semiconductor equipment.

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Our Client, in the Trading Industry located in East has openings for Sales Executive (Trading)

• 5 Days Work Week
• AWS + Medical Benefits
• Good Career Progression

Responsibilities:

• To establish sales network to develop new customer account(s) and expand sales channel(s)
• Responsible for maintaining and developing good relationships with existing customers through regular contact
• Responsible for both pre-sales and post-sales activities, including market research, networking or industry event(s) as well as relevant outreach activities
• Preparation of client presentation materials
• Plan and execute promotional activities periodically to boost alcohol sales and create awareness for house brands
• Responsible for responding to client’s query(s) and coordinates the formulation of price quotations, submission of sales contracts for orders and maintenance of customer records
• Responsible for sales and administrative support, sales closures as well as monitoring of payment fulfilment activities
• Assist in preparing Sales Order and other internal documents as required
• Adopts consultative sales approach to propose appropriate solution(s) to address the client’s queries and requirements and maintain both customer satisfaction and service excellence
• To perform cold call.

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short-listing process;

Attachment of CV’s in MSWORD FORMAT

Resumes please INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Chia Kim Wai Terry

Reg No: R23111838

EA No: 19C9570

Job Description:

• Plan, execute and oversee sales programs effectively.
• Develop field sales action plan and business initiatives to achieve the annual sales target.
• Establish sales objectives by forecasting and developing annual sales quotas for new and existing customers and products.
• Maintain strong client database and implement client outreach programs to generate repeat business.
• Coordinating with marketing department in strategizing marketing initiatives to increase business profitability ratio.
• Ensure targets are delivered through people management, performance review, reward and individual recognition.

Job Requirement:

• Excellent interpersonal and communication skill
• With sales experience preferable in semiconductor front line
• Highly sales driven and result oriented
• Strong business sense and relevant industry expertise

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

Job Description

Our client, a German MNC in Electronical Components with S$6 Billion in sales is seeking for an Indoor Sales Executive.

As part of a 9-man team, the Indoor Sales Executive will be responsible for achieving overall sales target and developing new customers and managing existing accounts. Reporting to the Sales Manager, the incumbent will assist with report submission and maintaining collaborative relationship with various departments.

Successful candidates can expect to work in a rewarding work environment with a great cohesive team for the established organization.

REQUIREMENTS:

• Possess at least a Diploma in Electronics or equivalent.

• At least 1 year of inside sales experience

• Experience with selling electronic components will have a distinct advantage

• Good listening skills and excellent communication skills

Interested applicants kindly use the apply button or send in your application in MS word format to Kelvin.Tan at/onyxrecuit.com.sg(R22111268| EA: 18C9213)

*We regret that due to potential volume of responses, not all applicants be contacted.

YOUR TASKS & RESPONSIBILITIES

• Sale of structured products and/or other derivative transactions across all asset classes and payoffs to an existing book of Private & Retail Banking clients
• Pro-active management of existing business relationships in Asia and increase share of wallet
• Acquisition and development of your own book of Private & Retail Banking clients in Asia
• Generate own tailor-made trade ideas based on current market environment and liaise with structuring and trading for pricing
• Execute trades and ensure a smooth booking and settlement process as well as after-sales services
• Monitoring of transactions, coordination with other departments such as Sales Support, Product Services, Mid-Office and Back-Office
• Develop the Leonteqentrepreneurial and service orientation spirit

OUR REQUIREMENTS

• At least 1 year of relevant work experience within a financial institution as a sales at a structured products desk covering Private & Retail Banks based out of Singapore or Hong Kong.
• Profound understanding of structured products and derivatives in general
• Finance degree or equivalent certification
• Strong excel skills (including coding of simple macros)
• Fluent in English (another Asian language is a plus)
• Open-minded, thoughtful and proactive approach
• Ability to think strategically, drive change and implement projects
• Excellent interpersonal, analytical and problem-solving skills
• Commitment to a dynamic, entrepreneurial and results oriented culture

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Strategize and plan customer pipelines with the sales manager and execute sales contact consistently
• Cold-calling and direct visiting and selling of products and services in the below-mentioned areas and pipelines
• Execute sales strategies and sales techniques stipulated by the Sales Manager.
• Involved in executing marketing activities to develop product lines and generate new customer accounts.
• Conduct sales presentations and prepare sales weekly & monthly reports.
• Work closely with the sales manager to achieve sales targets.
• Build and maintain positive relationships and rapport with customers

Requirements:

• Must have Sales Experience in 3 of the following field
  • Preschool / Childcare Centre (Priority)
  • Enrichment Centres
  • Children's Gyms and Exercise Centres
  • Clinics (GPs, Specialist, Paediatricians)
  • Gym and Fitness Clubs (Small and Big Gyms)
  • Assisted Care Facilities (Old Folk Homes)
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Marketing or equivalent
• Minimum 2 years of relevant sales experience
• Individuals who are self-driven, goal-oriented, meticulous
• Good interpersonal and communication skills.
• You are not required to own a car.
• Required skill(s): presentations and demonstrations, Event Management, MS Excel, MS PowerPoint
• Positive "can do" attitude, "street smart"
• Willing to work on weekends during the promotion period
• Able to manage roadshow events with minimal supervision
• Able to think out of the box
• Sharing the same passion and excitement to be part of who's purpose is to give back to the community.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pierre Chung Yih Shern

EA Personnel Reg No: R22111092

This is a 12 months contract assigned to our client

Work Location: near Commonwealth MRT

Salary Range : $2,300-$2,600

Timing

1. Shift time - 8am-8pm

2. 44 hours per week (5.5 days of work)

3. Rotating shift Mon-Sun (including Public Holiday)

Job Description

1. Log all incoming calls and email and record sufficient information to facilitate effective incident

processing.

2. Identify the impact, urgency, and priority of incidents

3. Provide initial troubleshooting and support for incidents.

4. Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance

team and monitor progress.

5. Seek confirmation for closure from the user when resolution is provided.

6. Serve as the first point of contact for all incidents

7. Prepare daily and weekly report (knowledgeable in excel)

Education

1. O Level

2. Pass O Level English