Job Description
- Analyzes and defines EDI requirements for both customers and business teams for needs and challenges to enable efficient exchange of information.

-Collaborates with EDI developers and internal teams to develop & test new or modified EDI requirements.

-Provide product and technical support to customers and internal team concerning EDI guidelines and capabilities.

-Responsible for testing , maintenance and troubleshooting on the EDI/B2B applications. Escalate technical queries that cannot be resolved directly to Manager and /or business teams.

-Contact trading partners and customers regarding issues with transactions placed.

Skills

· Multilingual

· Working hours (after the training) will be to cover US hours of operations (Noon EST to 8 PM EST)

· Minimum Education: High School Diploma.

· Excellent verbal and written communication skills.

· Good knowledge and understanding of MS Office.

· Basic understanding and working knowledge of EDI transaction formats and processes.

· Experience in a customer service role with the understanding of order management system.

· Ability to present oneself and the company in a professional manner. Work independently and as part of a team.

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

* Must be able to work night shift or split shift
* Must be able to work extra hours or weekend if needed

Wonder® Engineering Technologies is a professional team who provide state-of-the-art technologies, reliable fit-for-purpose solutions and excellent service consistently to our clients. Focusing on critical temperature measurement applications with innovative solutions in Asia, with offices in Singapore, Malaysia, China, Taiwan & Thailand, we serve the refining, petrochemical, and chemical industries in the region.

We are an ISO 9001 certified engineering & technology-based Solution and Service Provider, equipped with ‘Best-in Class’ temperature monitoring instruments and experience, specializes in developing different measurement solutions for challenging processes. To find out more about our company, please visit our website www.wonder.com.sg.

Sales Co-ordinator – 5 Days

Work Location: Bukit Batok (West)

Responsibilities:

• General administrative and sales support.

• Travel arrangement including air flights and hotel accommodations.

• Arrange courier and delivery arrangement.

• Purchasing support.

• Related ad-hoc administrative duties as assigned.

Requirements:

• GCE’O’ level or ITE graduate.

• Proficient in English and Microsoft Office.

• Good interpersonal and communication skills.

• Only Singaporean or PR need to apply.

Interested applicants, please submit a copy of your updated resume with a recent photo to us.

We regret to inform that only shortlisted candidates will be notified.

Job Description:

• Supporting Sales Managers administratively.
• Assist Sales Managers in follow up with customers.
• Assist to prepare quotations and follow up with finance department for purchase orders/invoicing.
• Supporting Marketing team administratively.
• In charged of all Sales & Marketing materials (Demo Drones, Demo Materials, Marketing Brochures).
• Ensure demo area is fully equipped and ready for customer viewing.
• Ad-hoc tasks assigned by Head, Sales & Marketing.

Requirements:

• Diploma in Marketing or business administration.
• 3 – 5 years of Marketing Support experience.
• Organized and meticulous is a must.
• Engineering background is advantageous.
• Driving license is advantageous.
• Only Singapore Citizens need apply

Employee Relations Specialist

Primary Function (Employee Relations):

As an Employee Relations Specialist, you will play a crucial role in fostering a positive and productive workplace environment. Your responsibilities will include:

• Liaison and Engagement: Act as the primary point of contact between the employer, employees, and clients, ensuring effective communication and engagement.
• Issue Resolution: Handle employee complaints and payroll inquiries with efficiency and professionalism.
• Disciplinary Action: Execute disciplinary actions in accordance with established HR policies and practices, promoting fair and consistent enforcement.
• Policy Communication: Keep employees informed of any changes in company policies and provide guidance to the Head of Employment on staff treatment and policy adherence.
• Conflict Resolution: Respond to policy violations, mediate workplace conflicts, and contribute to a harmonious work environment.
• Termination Process: Facilitate the layoff, termination, or departure process, including conducting exit interviews, administering severance, and assisting in termination decisions.
• Compensation and Benefits Support: Provide support in simple compensation and benefit matters, ensuring compliance with organizational standards.
• Client Interaction: Maintain regular touchpoints with clients on employee matters, including performance and timesheet-related discussions.
• Site Engagement: Conduct site visits, engage employees, and facilitate on-site briefings and engagement initiatives.
• Enforcement of Employee Requirements: Ensure adherence to employee requirements such as timesheet submission and supporting document submission.

Requirements:

We are seeking candidates with the following qualifications and attributes:

• Communication Skills: Strong communication skills with a positive mindset, self-motivation, and a target-driven approach.
• People Orientation: A people-oriented individual who can effectively work with clients of various positions.
• Ethical Adherence: Ability to adhere to our organization's standard practices and work ethics.
• HR Knowledge: Knowledge of HR processes and best practices, with a clear understanding of MOM legislations.
• Industry Experience: Experience in the Aerospace Engineering Industry is a major plus.

Join our team and contribute to creating a workplace where employees thrive, and organizational goals are achieved.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.

This is a 6-months contract tenure with the possiblility of extension.

Non-experienced candidates are welcome to apply!

Responsibilities:

• Manage large scale portfolios, leading them to closure through monitoring of pipeline of large opportunities, working closely within the sales team, partners and end-customers
• Identify key Partners that can drive sales of Solution Area, ensure readiness and focus of the respective Partners, identify capability and capacity gaps and mobilize internal/external resources to bridge the gaps, drive territory plans with respective Partners.
• Develop strategy for identifying, driving & closing Solution Area opportunities for your assigned territory through Partners
• Coordinate pre-sales and sales efforts for the Solution Area with internal (Account Executive, Inside Sales, Cloud Specialist, Territory Channel Manager etc.) and external resources (Partner Sales & Technical teams).
• Build sales discipline and accountability through weekly pipeline reviews through Partners and ensure alignment with internal stakeholders.
• Provide support and coaching to drive excellence in Partner pipeline management, sales forecast and deal close plans for the respective Solution Area.
• Share the stories that sit behind world-class examples of partners who have built disruptive and market leading new practices based on specific Solutions Areas

Requirements:

• Have a Bachelor's Degree in one of the following specializations: Info Systems, Computer Science, Cyber Security.
• Prior experience or internship experience in a sales capacity will be an added advnatage.

• The Presales Solution Expert understands and defines customer requirements in order to develop and prepare a standard product demonstrations and materials to close business and increase revenue.
• Presales Solution expert Provides support to sales team and conducts presentations and S/4HANA demonstrations as and when required.
• Design and architect tailored solutions aligning with the client's budget, timeframes, and industry best practices
• For this role we are looking for someone with experience in more than one functional stream (FICO, SD, MM, etc.) and experience across the offerings ideally with SAP S/4HANA, Business Technology Platform
• Possess a strong understanding of the RISE with SAP offering and its benefits for clients
• Experience with bid and delivery solutioning and core delivery in the relevant technology area
• The candidate will run customer workshops for deep discovery and analysis to check business process coverage in detail and the proper solution FIT
• Work closely with project teams during the initial stages of SAP implementations.
• Provide functional expertise and guidance to ensure smooth onboarding and configuration.
• Collaborate with technical teams to bridge the gap between business requirements and technical feasibility
• Stay up-to-date on the latest SAP innovations and industry trends

Requirements

• Highly experienced within SAP implementation and transformation with a proven track record of at least 8 – 10 years, with at least 2 years operating in a presales role
• Experienced with large scale transformation projects in SAP environments, with ‘hands-on’ experience of 3-4 full cycle of Sap implementation projects in consulting environment and at least one S/4HANA transformation project
• Experience in translating business requirements into strategies, roadmaps and architecture
• Taking thought leadership in SAP digital transformation including S/4HANA, SAP Business Technology Platform and other SAP platforms.
• Ability to tackle sophisticated problems through simplification, standardization and automation of both business processes and IT
• Developing positive relationships with our clients becoming a trusted advisor
• Providing functional and technical guidance to ensure that implementation projects are in line with standard methodologies and policies to meet business goals.
• It is also desirable for you to have experience of the full Application Lifecycle, with understanding of SAP Applications Management, Development and Support

The Assistant Sales Manager oversees the end-to-end operations of a store. He/She is responsible for driving the store's sales performance and service performance. He/She also engages in innovation and productivity initiatives for the store. In order to drive seamless customer experience across channels, the Asst Sales Manager oversees the order fulfilment processes for customers in store. The Asst Sales Manager operates in a fast-paced, diverse and customer-centric store environment. He/She is responsible for cascading and operationalising headquarters directives to the store. He/She is a resourceful, driven and a service-oriented leader who is able to multi-task and manage store operations effectively.

• Analyse service quality and customer satisfaction.
• Develop service operations.
• Foster service innovation.
• Optimise workforce for service excellence.
• Communicate scheduled sales reports in accordance with organizational standards.
• Develop a service recovery framework.
• Develop an action plan to implement productivity and innovation initiatives.
• Develop store security policies and procedures.
• Establish rapport and cultivate relationship with customers.
• Interpret information on sales goals and targets.
• Lead and motivate team to contribute for productivity improvement and innovation.
• Manage and maintain store facilities.
• Manage order processing, fulfillment and returns of customer orders.
• Manage resources to ensure smooth running of store operations.
• Manage retail administration.
• Manage service brand.
• Manage store's/outlet's sales performance.
• Monitor merchandising presentation and visual display.
• Promote workforce diversity.
• Provide direction and guidance to team leaders.

Job Description

• Industry Type: Ship
• Mon to Fri , 9:00a.m. - 5:30p.m.
• Permanent Role & comprehensive benefits
• Working Location: Bukit Batok

Responsibilities

· Responsible for managing the incoming and outgoing orders

· Handle Import/Export permit declarations, custom clearance

· Attend to customer enquiries and follow up enquiry

· Follow up shipment movement with overseas agents and update customers closely

· Prepare full set of shipping documents

· Arrange and coordinate import/export shipments

· Coordinate sea/ air freight shipments and transport arrangement

· Liaise with air/sea freight forwarding, shipping lines, transporters to ensure timely delivery of shipment

· Process shipping operation and courier service

· Handling of all billing and invoices

· Ad-hoc duties as and when required

Requirements:

• Candidate must possess at least Diploma in any field.
• At least 1 Years in relevant experience
• Good team player with the ability to work independently
• Knowledge in Microsoft applications (Word, Excel and powerpoint)
• Preferably Junior Executive specialized in Customer Service or equivalent.

Location: Pasir Panjang Singapore

Assignment Duration: Contract Role

Desired Start Date: April 2024

End Dae : March 2025

Salary Range: S$8,500 to S$12,500 (depending on experience)

Responsibilities:

• Drive mid-size or large-scale projects from start to finish as a key individual contributor, ensuring successful execution of marketing campaigns, projects, and programs.
• Driving the full lifecycle of campaigns and projects from budget reconciliation to social media promotion. You play a critical role in building client brand recognition by developing strategic project plans or marketing strategy for the larger product.
• Work directly with vendors and internal stakeholders to ensure successful campaigns and sponsorships from start to finish.
• Demonstrate leadership and subject-matter expertise in the broader marketing organization and within a specific team.
• As you guide the integration of multiple adjacent projects, you ensure all stakeholders, agencies, and project managers are working together to deliver high-quality projects with maximized return on investment (ROI).

Responsibilities:

· Assist in overseeing & ensuring overall smooth operations of the outlet, and guide junior sales personnel.

· To ensure an excellent level of customer service in the team.

· Handle enquiries and respond to customer feedback.

· To be familiar with and apply the replenishing standards of the store.

· To maintain store condition and compliance with the store image, maintenance and window dressing standards.

· Setting a good example of performance and product knowledge to the sales associates.

· Store inventory management.

Requirements:

1. At least 2 years retail fashion experience.

2. Candidate should be independent with a pleasant personality.

3. Team player with strong customer and quality focused.

4. Able to work retail hours including weekends and public holidays (shift work).

• Develop and implement effective sales strategies to penetrate new markets, expand our client base, and achieve sales targets on partial discharge testing products.
• Understand our Partial discharge testing products and their applications across different industries. Introduce technical features to potential clients.
• Collaborate with Technical support engineer to conduct product demonstrations and presentations, both in-person and virtually, showcasing the benefits and features of our PD testing solutions.
• Stay up to date with industry trends, competitor activities, and market demands to identify opportunities for growth.
• Coordinate and conduct promotional activities including user meetings, seminars, local exhibitions and post-sale customer training and service of the products.
• Travel to client sites for meetings, oversea exhibitions, and post-sale customer training, as required.

Requirements:

• Min. Diploma and above
• Good knowledge of Electrical Engineering, Power systems (GIS, Transformer, Switchgear, High Voltage assets)
• 2-3 years’ experience in sales and dealing with customers and 5-6 years’ experience for senior position.
• Enjoy communicating, organize working day activities independently.
• Occasional travel to other countries if needed.

Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

Summary:

Qorvo's Corporate Social Responsibility program forms the basis of our ethical standards, policies, and business practices, and is our guide and management policy for maintaining our status as a good, global corporate citizen. As a global corporation, Qorvo is accountable for our actions and policies that affect people, our local and extended communities, and the environment.

A broad business understanding and collaboration across multiple disciplines (Human Resources, EHS, Legal/Compliance, Supply Chain, etc.) are required to ensure deployment of robust and scalable internal and supply chain CSR monitoring.

Responsibilities/Accountabilities:

• Communicate Qorvo CSR requirements to suppliers
• Monitor supplier progress on audit scheduling, corrective actions, and training activities
• Partner with Sourcing and Quality to drive progress on supplier CSR action items
• Maintain and analyze data from various Qorvo systems to support internal and external CSR reporting
• Conduct a wide variety of external research and analysis to support risk-mitigation efforts

Requirements:

• BA/BS degree in supply chain management, sustainability, environmental science, or other CSR-related field
• Fluent in both Mandarin and English; Japanese language skills highly preferred
• Excellent verbal and written communication skills
• Must be highly organized, detail-oriented, and motivated to learn about CSR
• Relevant internship or 1-2 years work experience

Please apply via our corporate website under the requisition number 6887 at http://www.qorvo.com/careers/ with a copy of your detailed resume. ​

1. To assist on sales and development on company products.

2. Sales weekly report to manafacture

3. To support Arrange new client meeting

4. To develop relationship with new clients

5. To support Sales quotation and evaluation

6. To entertain new clients lunch and dinner, to development good relationships with the client and inorder to help the company to close sales and bring the company to next level. There sales incentive also once getting sales and complete the project and collection 90%.

7. To support forcase on sales and business development

Job Description:

• Coordinating projects and jobs between office and operations
• Preparing sales quotations, invoices, and work orders
• Inspection documents
• Data keying
• Accounts Receivable
• Answering and responding to sales and operations related phone calls
• Tabulate monthly sales report
• Ordering of office supplies
• All other duties are required by the Company

Job Requirements:

• At least 2 years experience is required
• 5-days work week

Job Title: Corporate Sales (Know as IT Sales) ID4488)
Location: Tiong Bahru
Working Hours: Mon to Fri 8.30am-6.00pm
Salary: $2500-$4000

Responsibilities:
Reporting to the Sales Director, you play a vital and rewarding role in the dynamic & growing sales team focusing in selling IT services & solutions to large SMEs & MNC customers. You are responsible for a full sales cycle, from hunting to developing and bringing deals to closure. Part of your account management effort, you will be also tasked to handle existing customers with new IT projects and business opportunities. There will be excellent career progression for you to become a team lead in the department & eventually heading a business unit of your own, prior good results after a period of time.

• Carrying out direct sales activities to acquire new customers (B2B) by calling & visiting prospective customers through given company’s client base &/or own contacts
• Build good rapport and expand business opportunities with existing customers
• Attending weekly sales meeting and provide updates in sales developments
• Submitting sales funnels via cloud software timely & achieving monthly/ quarterly sales target
• Work closely with internal pre-sales team (& tech folks) and key technology partners on given leads and business opportunities
• Assist in identifying business opportunities in Gebiz & related portal and submission ITQ (Invitation-to-Quote) timely
• Target on vertical sectors and familiar with their business’ ‘needs’ and ‘wants’
• Identifying customers’ requirements, prioritizing initiatives and executing good action plan to achieve success in this role

Requirements:
• At least 1 year of corporate sales experience in relevant industry
• Minimum diploma & above in IT/ Business/ Marketing or related field
• Strong sales or business development background with proven track record in enterprise solutions selling
• Good exposure in selling IT services &/ or solutions e.g. network/ system infra, network security/ managed services/ maintenance support services
• Equipped with good presentation and negotiation skills
• Competencies in building executive level relationships – abilities to reach to decision makers & strong influencers
• Independent, resourceful, good analytical and communication skills
• Strong sense of responsibility, hardworking, able to perform under pressure
• Zero or less working experience candidates are most welcome – you will be considered in a junior position and training will be provide

Job Title: Sales Admin Coordinator（ID2101）
Location: Woodlands
Working Hours: 5 Days 8.30am-6pm（Including Weekends）
Salary: $2400-$2600++

Job Description
• Reporting to Sales Operation Manager, Call Centre
• Attend to all phone enquiries
• Provide primarily support at sales department
• Handle the processing of all orders with accuracy and timeliness
• Inform Customer of unforeseen delays or problems
• Work closely among inter-departments to ensure order fulfilment
• E-filing, transmission in customer’s portal within the timeline
• Other duties as assigned by immediate superior
• Ensure adherence to company policies

Requirement
• Min 'O' Level or equivalent
• Minimum 1 years of related working experience
• Independent as well as a team player
• Displays initiative with a positive attitude
• Good interpersonal and communication skills
• Proficient with Microsoft Office
• Good command of both English and Mandarin (for Chinese customers)
• Attentive to details
• Able to start work immediately or within short notice

1. To assist on sales and development on company products.

2. Sales weekly report to manafacture

3. To support Arrange new client meeting

4. To develop relationship with new clients

5. To support Sales quotation and evaluation

6. To entertain new clients lunch and dinner, to development good relationships with the client and inorder to help the company to close sales and bring the company to next level. There sales incentive also once getting sales and complete the project and collection 90%.

7. To support forcase on sales and business development

Be part of the number 1 luxury swimwear brand from Brazil. Come and work at our boutique.

• We are looking for a friendly, passionate and experienced sales staff which customers will love and trust.

• This person should be able to demonstrate and explain merchandise, selecting and suggesting options suitable for the customers needs.

• Answers customers questions about merchandise.

• Assists customers with purchase decisions.

• Retrieves merchandise from sales floor, stock room, or other inventory locations; place special orders.

• Help with events in store.

• 5 days a week. Working hours are 10am to 7pm. Flexible off days but must be able to work on public holidays and 2 weekends a month.

• Salary 2,2 - 2,5Kk plus sales commission according to experience

• Location is Cluny Court - Opposite Botanical Gardens MRT

• Promote the implementation of sales management policies and systems throughout the network and provide support
• Assist in completing the setting and decomposition of sales management indicators
• Monitor sales management indicators and assist in analyzing the causes of abnormal indicators
• Establish and improve the sales analysis and management evaluation methodology, and implement promotion training, and regularly analyze and output sales work reports based on the methodology, find problems, put forward improvement suggestions, and follow up the results
• Promote the implementation of the sales assessment and reward system for business promotion projects, and effectively motivate the performance of the sales team

Requirements:

• A bachelor's degree is required, logistics management major is preferred
• Possess rich theoretical knowledge in data statistics and analysis
• 5 years and above experience in the transportation or logistics industry
• Strong data analysis skills
• Good communication skills
• Strong sense of work responsibility and teamwork spirit

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

As part of the Micro/EM Team, you will be responsible but not limited to the following:

• Performance of testing of EM / product stream samples to meet product release timelines and in accordance with cGMP regulations and Roche/Genentech standards.
• Support manufacturing operations by timely completion of testing and disposition.
• Continuous improvement of processes and technology, in collaboration with ASAT, to drive right first time and efficiencies.
• Qualification and validation of test methods.
• Supporting investigations of microbial contamination in production processes, classified environments, and critical utility systems.
• Ensuring test methods and data are generated in a compliant manner following cGMPs.

Key Responsibilities

Technical and Functional:

• Testing and review of routine and non-routine environmental, raw material, product related samples in accordance to the Standard Operating Procedures (SOP) and Test Methods (TM).
• Perform EM which includes HVAC / BSC / HLFH / VLFH sampling, fingertips monitoring, compressed gases and water / clean steam sampling in accordance to cGMP procedures when required.
• Documentation and review of results in the Laboratory Information Management System (LIMS) and/or documents in accordance with cGMP Procedures.
• Prepare EM reports / trend graph for product lot release and trend data analysis.
• Review routine data and logbooks.
• General lab support including housekeeping, equipment maintenance, document archival, maintaining logbooks and inventory of lab supplies, etc.
• Problem solving of testing related issues as well as troubleshooting of equipment.
• Author and/or update existing SOPs, Forms, OJTs and TMs as needed.
• Initiate discrepancy record, perform discrepancy assessment and identify corrective actions where necessary.
• Train other analysts on methods and/or SOP.
• Responsible for ensuring that all training required to support / perform GMP activities are completed timely.
• Participate in internal / external audits and regulatory inspections.
• Raise work notification, g2g shopping cart for purchase of consumables / reagent / media for Lab use. Follow up on the planned receipt, Delivery orders, invoices when required.
• Understanding of basic microbiological principles (bioburden, LAL, plating and counting techniques, etc) and execution of intermediate techniques (DET, AET).
• Participate in project, validation and process improvement works.
• Perform equipment qualification / maintenance, liaise with external / contract lab / vendor.
• Contribute to the continuous improvement of laboratory procedures and processes to ensure compliance to GMPs.
• Provide forecast for consumables / reagent / media used and facilitate in budgeting and financial planning.
• Perform sample receipt and storage of QC samples.
• Manage the life-cycle process for retain and reserve/reference samples.
• Manage and prepare the shipment of samples to Receiving labs.

Leadership:

• Work co-operatively with the Head of Micro/EM and QC Supervisor to create an environment of strong team spirit, timely and effective communications. Strive towards team’s objectives/goals, takes the initiative and proactively turn ideas into action – to make things happen.
• Engage in proactive measures to promote a positive safety culture while ensuring all applicable Safety, Health and Environment requirements are fulfilled in alignment with corporate policy and local legal requirements.
• Embody PT behaviors, lean principles and methods while fostering a continuous improvement mindset throughout the organization by encouraging experimentation and learning.
• A team player and the willingness to cover other colleagues in continued support of the Micro/EM operations.

Safety, Health & Environment:

• Comply with all RSTO’s Safety, Health & Environmental (SHE) requirements, never put oneself and others at safety & health risks, and report any workplace accidents, near misses and hazards as soon as practicable.
• Observe all RSTO’s site security measures at all times, and report any suspicious characters/objects & damaged security mechanisms to Site Security immediately.

Lean Production System:

• Embody PT Lean Production System (LPS), while demonstrating a continuous improvement mindset and behaviors through the use and application of LPS tools for continuous improvement initiatives.

​

Qualifications

• Degree in Microbiology, Biology, Biochemistry or any Life Sciences discipline or equivalent
• 1-3 years of related working experience for degree holders or equivalent holders with combination of education and relative work experience
• Related working experience in a biotech or pharmaceutical operating environment is a plus
• Knowledge / Skills / Competencies:

−Knowledge of cGMP relevant to the pharmaceutical industry

−Knowledge of laboratory safety procedures

−Able to determine when to escalate issue

−Ability to organize and plan effectively

−Good team player

−Demonstrate excellent verbal and written communication skills in English

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing.

Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

This role is a senior leadership role responsible for overseeing and managing all APAC Worldwide Sales Offices (WSO) and providing strategic leadership support to the on-property sales teams within the Asia Pacific region to successfully deliver sales strategy, and other key global strategies (e.g., revenue & distribution) through the organization. The primary focus of this role is to drive revenue and profit growth across the global hotel portfolio in all key market segments - Group, Travel Industry, Negotiated Corporate and Wholesale with specific focus on increasing high rated, profitable business supporting overall RGI. The role will also evaluate opportunities with deployment, business development, WSO partnerships, event strategy & ROI. This role will work closely with VP Commercial and SVP Sales to identify retention and recruitment tactics, highlighting top regional talent and support training programs.

Overall, the Senior Director, Sales (APAC) is responsible for leading the sales efforts, driving revenue growth, and maintaining strong customer relationships to achieve business objectives and targets for the region.

Job Description:

1) Sales Leadership

· Develop and implement effective sales strategies and plans for the APAC WSO and lead deployment strategies to optimize sales effectiveness on-property, including achievement of individuals’ sales and team goals. This involves analyzing market trends in the different key source markets, identifying opportunities, and defining sales targets and objectives, in line with global objectives.

· Develop worldwide sales strategic growth plan to capture outbound travel market share potential in China – as a priority and India.

· Assist in developing a strategic sales plan for the region and translate it into specific and measurable segments. Collaborate with property sales leader to ensure successful implementation by the sales team.

· Provide sales leadership and ongoing guidance for all hotel sales activities, encompassing transient, group, and F&B/catering as relevant, both operational and during pre-opening/conversions in the defined territory.

· Collaborate with Director of Capabilities Uplift to assess sales skill levels in WSO and on property sales managers, and deliver relevant training programs.

2) Leadership & Oversight

· Directly responsible for overseeing the APAC WSO personnel. This role is responsible for ensuring all these roles are working effectively to deliver the set strategy and optimize sales processes in line with globally set frameworks & best practices.

3) Revenue Generation

· Responsible for coming up with strategies and ideas that drive net-revenue growth in line with our Corporate and Commercial Strategy and driving sales effectiveness (i.e., better conversion). This includes providing leadership and guidance to support WSO team members and their ability to meet annual business planning objectives.

4) Cross-team Collaboration

· To deliver the above accountabilities, this role is expected to work in partnership with several teams across the organization. We have built a number of global centers of expertise that should be leveraged including Guest Insights & Experience, Data & Analytics, Global Brand & Marketing and Revenue Mgmt. and Distribution. Gathering insights, frameworks and guidance from these teams will ensure that the WSO Strategy also supports the overall organizational goals.

5) Sales Pipeline

· In partnership with Senior Sales roles, review, and update how we monitor sales pipelines, analyze sales metrics, and implement tactics to improve our sales effectiveness. This also includes providing input and feedback on how our Sales Operations can enable WSO personnel.

6) Events & Conferences

· Identify opportunities and run/attend key Sales events and conferences (internal and external) that either help develop the performance of the APAC WSO personnel and/or increase FS brand exposure across the APAC region to drive revenue.

7) New Launches

· Prior to the appointment of Director of Marketing for new properties in the APAC region, provide direct sales support to begin building sales pipeline.

· Assist with launch of new hotels including how worldwide sales can effectively actively generate sales efforts/leads to support a stabilized sales pipeline for new properties.

8) Insights

· Share learnings and feedback across the sales organization to be effective (two-way relationship) with regional peers.

9) Reporting

· Provide management level reporting of sales performance, forecast and outlook for APAC regional sales.

Work Experience:

· 10+ years’ experience including Sales, Marketing, Revenue Management and/ Marketing Communications. Previous multi-unit oversight.

Education:

· 4-year university degree required; MBA desirable.

· Marketing, Revenue Management, or Hospitality preferred.

Professional Qualifications:

· Proven effective leadership skills, especially in a decentralized setting.

· Deep level of understanding of all sales segments- Group, Travel Industry, Corporate and Wholesale

· Able to manage teams and individual productivity using a combination of technology, personal motivation, and customer insights.

· Strong customer relationships.

· Understands and delivers on the needs of all stakeholders.

· Ability to influence sales behavior.

· Ability and willingness to understand sales technology, incentive plans and tools, finances at a very granular level and to provide clear leadership.

· Takes ownership and responsibility for all initiatives and provides support to those doing the work.

Travel:

· Willing to travel within the region and elsewhere as necessary -- approximately 50% of the time.

Key Behaviour Competencies:

· Sound analyzer and problem solver.

· The ability to be a “do-er,” implementer, and action taker.

· The ability to develop and use good business acumen and be a good “business operator.”

· The ability to be vigilantly attentive to detail, monitor quality, and be obsessively service oriented.

· The ability to be versatile, flexible, manage criticism, and manage conflict effectively.

· The ability to be a team player.

· The ability to have interpersonal sensitivity.

· The ability to be a Public Ambassador for Four Seasons Hotels.

· The ability to respond properly in any emergency or safety situation.

· The ability to perform other tasks of projects as assigned by management and staff.

Key Functional Competencies:

· Proven ability to lead a department/team.

· Good personal and business references.

· Responsible for food preparation and cooking to standard operating procedures;

· Ensure smooth operations and allocation of duties within the kitchen;

· Ensure that all orders are fulfilled promptly and to expected standards;

· Attend to kitchen-related duties stock- checking and inventory and ordering;

· Practice and ensure good hygiene and housekeeping standards within the kitchen;

· Ensure food is stored, prepare, and presented safely and hygienically;

· Uphold high standards of food quality to ensure customer satisfaction.

Requirements

· Strong experience in Chinese cuisine including all varieties of noodles and rice

· Profound knowledge of different kinds of beverages

· Deep knowledge of every aspect of Chinese dishes

· Proficient with BBQ and Chinese specialty equipment

· Ability to manage numerous tasks, assign responsibilities and display high patience