Job Description

1. Identify new overseas market and business opportunities
2. Managing good relationship with existing overseas distributors
3. Annual Sales & Profit budget planning for overseas distributors
4. Prepare & manage price list (quotation) with timely update for overseas distributors
5. Manage and review sales performance of overseas distributors
6. Provide support for promotional and marketing, including A&P planning
7. Working closely with overseas distributors to identify issues & take recovery actions
8. Create marketing plan for new products for overseas market working with overseas distributors
9. Provide monthly sales and stock forecast, Sales and profit analysis and reporting
10. Control & monitoring of sales budget, profit, payment
11. Provide support to Regional Sales Manager

Job Requirement

1. Diploma or Degree in Marketing
2. 4 years sales experience in FMCG industry
3. Proficiency in Microsoft Office (Word, Excel and PowerPoint), SAP or equivalent
4. Detail-oriented and customer-oriented with strong business sense.
5. Strong analytical thinking and management skills.
6. Good interpersonal, communication and presentation skills.
7. Regular overseas travel is required

Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) for immediate processing.

Kindly indicate in your email subject title as "Job Application for 19324 Overseas Sales Executive (Distributors Sales Channels, FMCG) SW228"

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities

Thank you.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Job Overview:

The After Sales Admin Coordinator is responsible for managing all aspects of after-sales service in a diamond shop. This role involves coordinating repairs, returns, customer inquiries, and maintaining customer satisfaction while ensuring efficient administrative processes.

Key Responsibilities:

1. Customer Service:Respond to customer inquiries via phone, email, and in-person regarding after-sales services.
   Address complaints and resolve issues related to purchases, repairs, and returns.
   
2. Order Management:Process and track after-sales orders, including repairs and custom orders.
   Maintain accurate records of customer interactions and transactions.
   
3. Repair Coordination:Liaise with jewelers and repair staff to ensure timely and quality service.
   Schedule and manage repair timelines, keeping customers informed of progress.
   
4. Returns and Exchanges:Handle the return and exchange process, ensuring compliance with company policies.
   Assist customers with documentation and provide necessary information for processing returns.
   
5. Inventory Management:Monitor inventory levels of returned and repaired items.
   Assist in managing stock levels and placing orders for replacement parts as needed.
   
6. Documentation and Reporting:Maintain accurate records of all after-sales activities and customer interactions.
   Prepare regular reports on after-sales performance, including customer feedback and service metrics.
   
7. Team Collaboration:Work closely with sales, marketing, and management teams to align after-sales services with overall business goals.
   Participate in team meetings and contribute ideas for improving after-sales processes.
   
8. Training and Development:Provide training and support to new staff on after-sales procedures.
   Stay updated on product knowledge and industry trends to assist customers effectively.
   
9. Customer Follow-Up:Conduct follow-up calls or emails to ensure customer satisfaction post-service.
   Gather feedback to identify areas for improvement in after-sales services.
   

Qualifications:

• High school diploma or equivalent; a degree in business administration or related field is a plus.
• Previous experience in customer service or administrative roles, preferably in retail or jewelry.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and experience with CRM software.
• Open to OT. Open to 6 days work week/weekend need to work. (working hours more than 44 hours is consider OT)

Skills:

• Attention to detail and problem-solving abilities.
• Ability to work independently and as part of a team.
• Customer-focused mindset with a passion for delivering exceptional service.

Please send in your latest resume to [email protected] or contact to +65 64160542

*Only shortlisted candidates will be notified*

Tammy Yap Yong Qi (R24121217)| Employment Agency Licence No:04C3537

Job Description

➤Export Sales and Trading of wood related products
➤To Develop new market and managing existing customers
➤To Develop new supplier and managing existing suppliers
➤Prepare Sales Contract and Purchase order
➤Ensure compliance to legal requirements for exports and internal policies, and export procedures.
➤Monitor export sales transactions and review all customer responses for sales orders and payments.
➤Present recommendations for problem solving and continuous improvement
➤Resolve customer issues for export processes and procedures, collaborate with customers to ensure smooth functioning of our export processes and requirements.
➤Execute and grow business on strategy and plan set by Manager
➤Increase sales revenue and gain market share across market segments
➤Collaborate with sales teams to improve and leverage relationships/opportunities
➤Provide and update reports to Sales Management as required
➤Conduct business trips to expand their businesses

Job Requirement

➤3 years of experience in commodity sales is a plus
➤Willingness and flexibility to attend weekend and night events
➤Willing to travel overseas
➤Meet volume & profit targets set by leadership and provide insight to margin management department
➤Knowledge of International shipping is a plus
➤In-depth sales experience, preferably with medium and large clients
➤Well organized, industrious, creative and self-sufficient
➤Requires good teaming and negotiation skills
➤Knowledge and understanding of incoterms.

Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) for immediate processing.

Kindly indicate in your email subject title as "Job Application for 19308 Sales Executive (Commodity Sales, Trading, International Shipping) SW228"

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities

Thank you.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Job Responsibilities:

• Handling of Adobe and Microsoft product sales
• Achieve the assigned sales quota set by Management & Partners
• Client relationship building & sourcing for new clients
• Manage proposal assembly, approval, presentation and the negotiation of contractual arrangements.
• Drive all Adobe and Microsoft subscription & Hybrid-based objectives as outlined in Partner’s marketing and business plans.
• Weekly sales reporting update to Partners
• Act as the main point of liaison between Partner anD Internal Sales teams.
• Work closely with Partners to maintain latest sales strategies and product developments as well as to provide feedback on challenges or areas for improvement.
• Provide live support to Partner marketing events and marketing activities in the areas on product demonstrations and speaking engagements.

Job Requirements:

• Preferably with Minimum of 1 – 2 years sales experience in the IT industry
• Preferably with understanding of cloud-based software and subscription license model
• Ability of cold-calling, account building and maintenance, and closing sales opportunities
• Excellent verbal, presentation and written skills are required
• Team player and a business partner
• Demonstration of ‘on target’ sales performance
• Establishment and effective use of internal and external relationships

Others:

• Able to start immediately would be preferred
• 5 Days work week from Mon to Fri 9AM to 6:30PM

• MNC Fastener Supplier Company

• Salary range: $3500 - $4000 (basic) + Transport Allowance

• Working hours: Monday – Friday (8:00am – 5:00pm)

• Working Location: Lakeside

• Excellent Welfare & Benefits

• On Job Training will be provided

Job Scope

• Builds business by identifying and selling prospects, maintaining relationships with clients.
• Identifies business opportunities by identifying prospects and evaluating their needs.
• Sells products by establishing contact and developing relationships with prospects recommending solutions.
• Provides good support, information & guidance to clients and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities and competitors.
• Prepares reports by collecting analyzing and summarising information.
• Contributes to team effort by accomplishing related results as needed.

Requirement

• GCE O Level and above
• 0 – 2 years related experience in sales position
• Possess own car is an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

Self Assessment Benchmark

The Sales Support Specialist plays a critical role in assisting the sales team by managing administrative tasks, facilitating communication between departments, and ensuring efficient operations. This position is responsible for supporting sales processes, handling customer inquiries, maintaining data systems, and preparing sales-related documents. The ideal candidate is organized, detail-oriented, takes initiative, and is proficient in multitasking.

• Good command in English
• Positive and good manners
• Timeline Sensitive
• ITE / Dip / Deg in Business/Marketing
• Well Proficient in Microsoft Office, especially MS Excel
• Open to all mode of communications
• Always have an up-to-date task list
• Spontaneous in learning new knowledge
• Demostrated ability to take initiative
• Prior experience in sales support is an added advantage

The Opportunity

• Besides Basics, be rewarded with monthly uncap variables, based on client subscribed values.
• Entitled to Company Trip when team effort exceeds basic targets
• Prospects: To be promoted as Operations Manager or related if performance exceeds expectations

Job summary:

The Sales Support Specialist is a customer-interfacing role that requires ownership of managing the order life cycle from Forecast-To-Cash activities. The candidate is expected to deliver excellent customer experience while upholding Advantest’s financial integrity and business controls (eg: Legal, SOX, Tax and other regulatory requirements).

Job responsibilities:

• Support the Sales teams in generating Formal Quotations with clear terms and conditions acceptable to Advantest Corporation, after ensuring compliance with established Advantest approval matrixes, policies and guidelines, and all required documents & approvals are in place. This includes providing consultation to the Sales teams on complex deal structure, purchase contract T&C reviews and timely escalation of potential topics with the respective business partners to resolve issues.
• Direct interface with customers to perform Order Acceptance procedures and solve a broad range of customer service-related matters which may be of varying scope and different range of complexities. Required to multitask as the role calls for timely liaison and coordination with various stakeholders (eg: customer, Sales teams, factory, forwarders, Logistics, Finan ce, Legal etc) for shipment-related matters, order changes and payment related activities.
• Regularly monitors the backlog and open orders for potential slippage, signs of delay or cancellations for manager’s review and/or escalation.
• Revenue and AR management (Letter of Credit operations) based on revenue recognition guidelines and regulations.
• As a team player, assist other team members during high workload situations and participate in ad-hoc projects/assignments for business process & policies improvements.

Job requirements:

• Bachelor’s Degree in Business Administration (or equivalent area of study)
• Minimum 4 to 5 years of related work experience in Sales Administration
• Oracle R12 experience, preferably in order management
• SOX audit and IFRS15 revenue policy knowledge
• Evidence of effective communication skills, both verbal and written in different languages (English and Mandarin) would be preferred to support shared services environment.
• Ability to work well under pressure, effectively manage priorities, and maintain professionalism during stressful situations.
• Strong teamwork and demonstrated track record of working well in a team & with cross-functional team members.
• To ensure continuous availability to our customers globally, employee may be required to support the business during certain Singapore’s Public Holidays. Employee will be given a paid day off in-lieu for such situation.

Do you have a customer-first mindset and love playing Kahoot!? Then, this could be an exciting opportunity for you!

We're seeking a Sales Support Specialist to join our APAC sales team in our brand-new office spaces in Singapore! In this role, you'll respond to customer inquiries and processing orders. You'll play a crucial role in ensuring smooth sales operations and customer satisfaction.

If you're ready to join us in making learning awesome and support Kahoot!'s customers, we strongly encourage you to apply!

About Kahoot!

The Kahoot! Group is on a mission to make learning awesome! We want to empower everyone, including children, students, and employees to unlock their full learning potential. Our Kahoot! learning platform makes it easy for any individual or corporation to create, share, and host learning sessions that drive compelling engagement.

Launched in 2013, Kahoot!'s vision is to build the leading learning platform in the world. Since launch, Kahoot! has hosted hundreds of millions of learning sessions with more than 10 billion participants (non-unique) in more than 200 countries and regions. The Kahoot! Group includes Clever, the leading US K-12 EdTech learning platform, together with the learning apps DragonBox, Poio, Drops, Actimo, Motimate, and Whiteboard.fi.

The Kahoot! Group is headquartered in Oslo, Norway, with offices in the US, the UK, France, Finland, Estonia, Denmark, Spain and Poland. To learn more, visit us at kahoot.com, and let's play!

Our K!rew

At the Kahoot! Group we champion a positive culture of collaborative learning and innovation. With a global team of more than 500 employees representing over 50 different nationalities, we're a diverse and fun bunch of people! We collaborate across all of our teams to find creative solutions to our challenges, celebrate our wins together, and help each other learn something new every day. We are driven by our mission and guided by our values: playful, curious and inclusive.

If you talk to anyone working in the Kahoot! Group, they will tell you that one of the greatest perks is being able to see how the work you do puts a smile on the face of kids, teachers and learners all around the world.

We are looking for someone with the following qualifications:

• Proven work experience as a Sales support specialist or Sales support associate
• Experience with managing and using customer support systems such as Zendesk or Hubspot  is not a requirement, but it is definitely a strength that we’d value.
• Proficiency with MS Office Suite, particularly MS Excel
• In-depth understanding of sales principles and customer service practices
• Experience in handling customer complaints proactively.
• Fluent in English or native English speaking; excellent English writing skills.
• Has a customer-first mindset.
• Energetic, driven, open to change. 
• Self-starter, troubleshooter, reliable and trustworthy.
• Works well under pressure and keeps their head cool when workload increases.

Main duties

As our next Sales Support Specialist, you will be responsible for the following tasks:

• Handle priority support tickets from customers who qualify for premium support. 
• Manage billing questions, review pending orders and specific customers requests in regards to their subscriptions. 
• Providing troubleshooting assistance for customer orders, account statuses and relevant problems
• Assist channel partners and provisioning of licenses
• Have extensive knowledge of our products and stay in the loop with all updates. Both the platform and the app as well as any additional paid features. 
• Provide information to the product teams on possible improvements based upon customer feedback.
• Contact with customers will primarily occur via email, but video and phone support might be required. 
• Collaborate with account managers, stay updated on product launches, and suggest sales process improvements.

The Sales Support Specialist's duties include other duties reasonably associated with the position. The Employer may change the duties as required from time to time.

You can look forward to enjoying the following benefits:

• Company Laptop
• Mobile phone subscription
• Annual Leave: Paid vacation days to recharge and relax
• Options for remote work or flexible hours to accommodate personal needs
• Opportunities for training and skill enhancement to foster career growth

On top of that, you will be able to see how the work you do puts a smile on the face of kids, teachers, and learners all around the world. It doesn't get better than that! :)

Please submit your application by November 14th. We look forward to hearing from you!

Responsibilities

• Promote and support our range of sleep medical diagnostics and therapy equipment to medical professionals.
• Conduct product demonstrations/ presentations to medical professionals.
• Achieve high levels of customer satisfaction through customer relationships, product support and services.
• Identify and build strong relationships with Key Opinion Leaders (KOLs) to support key portfolio of products
• Prospect, develop and drive sales plan to grow the division.
• Manage product portfolio sales strategies to improve market shares and profitability of the business.
• Provide competitor information and market intelligence and assist the Sales Manager in the development of relevant sales and marketing strategies.
• Coverage area includes hospital clinics, wards, emergency departments, operating theatres.

Requirements

• 1-3 years of selling experience with strong sales record.
• Candidates with relevant experience in medical device industry preferred.
• Basic skill in Microsoft Office applications (Word, Excel, and PowerPoint).
• Ability to conduct sales mapping, pre-call planning, post call review and follow-ups.
• Enthusiastic team player who can work independently.
• Positive mind-set and “can-do” attitude.
• Highly-motivated and results-driven in achieving sales target.
• Good spoken and written English.
• Excellent communication and interpersonal skills

If you are keen to grow professionally within a dynamic and fast-scaling organization, and also to make a difference in the medical sector, you are invited to apply online with a comprehensive resume.

We regret to inform that only shortlisted candidates will be contacted

Roles & Responsibilities

Managing a portfolio of accounts

Developing postive relationships and handing customer's needs

Dealing with all aspects of a campaign

Working with other members of the sales team

Leading project management activities

Ensuring necessary actions are undertaken to achieve sales targe

Attending client meetings and delivering sales presentations.

Maintaining and expanding relationships with existing clients

Completing administrative work, as required