Responsibilities

· Collate best practices/common errors

· Maintain FAQ on Sharepoint

· Download data from various systems eg CRM, R2Web & FINIQ

· Run Power Query & Macro to generate daily SPI

· Assist sales staff to access client info (might need to work on weekends based on requirement)

· Other ad-hoc duties as assigned by supervisor

Skills/Requirement

· Minimum Diploma Holder

· At least 1 year’s experiences is preferable but not a must

· Independent, self-motivated and a good team player

· Proficient in MS Office Applications especially MS Excel

· Excellent time management skills and prioritize workloads within tight deadlines

· Good communication and interpersonal skills

ByteDance will be prioritizing applicants who have a current right to work in Singapore, and do not require ByteDance's sponsorship of a visa.

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

At ByteDance, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for millions of users across all of our products. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at ByteDance.

Responsibilities

- Support the Sales Teams to Qualify leads, Identify Customers' Pain Points and Translate Technologies into Solutions that meet Customers' Business Goals.

- Call upon Technical Expertise and Sales Acumen to lead the Qualification process through Demos, Presentations, Architecture Design Sessions & Technical Workshops.

- Lead RFPs/RFIs/Hands-on POCs by owning the overall process, and ensuring an optimum collaboration across all stakeholders. Convert POCs into Contracts.

- Become a Trusted Advisor Internally and Externally by providing Thought Leadership, Industry Knowledge, and deep understanding across all Technologies that Bytedance B2B is providing.

- Collaborate with all stakeholders including Solution Team, Product Team, Strategy, and R&D, to help influence product roadmap based on Market Feedback in your region.

- Build or improve Tools and Processes to help scale highly customized Technical POCs.

- Present to C-Suite, Business and Technical stakeholders to help raise brand awareness of Bytedance B2B across APAC. Articulate Business and Technical value.

- Upsell, cross-sell and drive adoption of Bytedance solutions for existing customers.

Qualifications

- Engineering Bachelor degree and above;

- At least 1 - 3 years of related work experience, preferably AI-related or IT consultant solution & pre-sale role;

- Strong strategic thinking and analytical skills, deep understanding of the AI technologies as well as Industry vertical pain points

- Hands-On experience on the following technologies :

- Video/Image processing (OpenGL/C)

- Web and App Software development (JS, ios, Android)

- Databases, Analytics, AI.

- Experience in reading/writing programming languages (Server, Web, Android/iOS Mobile App), Deep Understanding of Software development technologies, Can manage debugging and troubleshooting, Comfortable with APIs;

- Knowledge in Cloud Infrastructures, Security and Compliance is a plus.

- Experience in Project Management;

- Data-Driven Pragmatism, critical thinking and outcome-driven;

- Comfortable with fast-paced and ambiguous "startup" environment

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Coordinate and support the sales team in achieving their sales targets for insurance policies and products.
• Support the sales team in preparing and processing insurance policies, quotes, and applications.
• Respond to inquiries about insurance coverage, policy details, claims, and related issues.
• Prepare and maintain accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.
• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.
• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

Requirement:

• GCE ‘N’ level & above.
• At least 2 years of admin experience in Insurance industry.
• Proficient with Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Regional Sales Manager

Working Day: Mon to Fri

Working Hours: 8:30am to 6:00pm

Working Location: Pandan Road Singapore (nearest MRT: Clementi)

Salary Range: Basic $4000 - $5000 + Transport allowance + Incentives up to $1000

Job Description:

• Responsible for sales for Aviation Lubricants and Chemicals
• Oversees business development of organization within Asia Pacific Region
• Forecasting and developing sales strategies plans to meet business objectives in terms of revenue and margin.
• Analyse market, industry trend and the competition to identify new sales opportunities for current and future business needs of customers.
• Provide excellent customer service and ensure customer satisfaction to develop long term relationships with key/current/prospective customers.
• Prepare weekly & monthly sales reports of progress and forecasts to internal and external stakeholders.
• Deliver sales presentation to customers.
• Performing pricing analysis and manage stock inventories.
• Lead, train and manage sales team performance to achieve annual sales targets.
• Manage internal and external audit and certification.
• Need to travel to overseas – business trip
• Other ad-hoc duties as assigned.

Requirements:

• Diploma in Sales & Marketing or equivalent
• Minimum 2-3 years’ corporate sales experience, preferably in Aviation Industry
• Possesses Class 3 driving license with own vehicle

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Specialist - Talent Acquisition & Training who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ensure that the company's objectives and sales targets are met
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Develop a comprehensive understanding of products and applications.
• Provide technical consultation and service to customers to help solve their applications.
• Secure new customers consistently and offer products/services into a wide variety of manufacturing & related industries.

Requirements:

• Degree in Engineering or equivalent
• At least 2 years of sales or customer service experience in manufacturing environment.
• Excellent presentation, oral and written communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Career Advisor who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

• Provide insurance broking advice and insurance placement for clients.
• Prepare various relevant documentation required for insurance placement.
• Handle renewal business and checking of policies.
• Collate documents and information relating to claims as received from various parties.

Requirements:

• Certificate in General Insurance
• Diploma in Business Management or equivalent
• At least 3 years of relevant working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Meet and exceed sales targets and ensure that all transactions adhere to P&L objectives.
• Develop and implement strategies to promote the company' services and align them with customer objectives.
• Pursue new accounts and business opportunities to increase revenue.
• Expand a customer base through effective relationship-building and communication with all partners.
• Monitor industry competition, market conditions, and product development to stay informed and identify potential opportunities.

Requirements:

• Diploma and above.
• At least 5 years in ocean freight and handling dangerous goods (DG) in the freight forwarding industry.
• Strong knowledge in ISO Tank/Flexitank and Dangerous Goods.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website atwww.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Junior/Senior Talent Acquisition who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts.

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

$3500 - $4500 (based on experience)

Working hours to be discussed during interview

Jalan Pemimpin MAPEX, Marymount

Job responsibilities:

• Create and manage engaging content for various channels, including website, social media, email marketing, online and offline marketing collaterals.
• Develop digital assets such as GIFs, eDMs, digital banners and websites etc
• Gatekeeper for contents for social media accounts and SEO campaigns
• Identifying trends, insights and creating new & creative growth strategies
• Website development

Requirements:

• Bachelor’s Degree in Digital Marketing, Marketing, Communication or related fields.
• Min 2 years of relevant experience
• Strong understanding of SEO best practices and proven experience with online advertising platforms

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Your new company

Be a part of a global market leading tech company.

Your new role

• Conduct market research and analysis to identify potential new business opportunities within selected verticals
• Prospect, acquire, and develop valuable new business partnerships with app developers/publishers and help to grow their businesses
• Develop executive-level relationships with partners by becoming a trusted advisor, providingbusiness and product expertise, and providing exceptional customer support
• Manage internal project operations and cross-functional stakeholders to achieve project goals, track and monitor project progress, identify and mitigate risks, and implement corrective actions as needed, ensuring successful project completion and go-to-market execution
• Recognize market needs to provide feedback to strategies and product roadmap

What you'll need to succeed

Minimum qualifications:

· Minimum 5 years experience in a BD or sales role

· Experience in adsales, adtech, saas industry

· Experience doing full cycle sales

· Comfortable with cold calling

· Fluency in Bahasa Indonesia is a plus to speak with local clients in Indonesian market

What you'll get in return
This is an exciting opportunity to join a global tech firm. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Denise at Hays on +65 9611 0531 or email [email protected] for a confidential discussion.

Referrals are welcome.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

Responsibilities:

• Develop nutritious menu options inspired by Chinese cuisine, maintaining the authenticity and cultural significance of each dish.
• Collaborate with chefs to ensure that our dishes are both delicious and health-conscious.
• Stay updated on nutritional trends and guidelines, incorporating them into our menu offerings.
• Train kitchen staff on proper food preparation techniques to maximize nutrition without sacrificing flavor.
• Assist in sourcing high-quality ingredients that meet our nutritional standards.

Requirements:

• Bachelor's degree in Nutrition, Culinary Arts, or a related field.
• Previous experience in a similar role, preferably in a Chinese cuisine environment.
• Familiarity with Beijing culinary traditions and a passion for Chinese culture.
• Strong communication skills and ability to work collaboratively with a diverse team.
• Creativity and innovation in developing new dishes while adhering to nutritional guidelines.
• Ability to thrive in a fast-paced environment.

Responsibilities:

• Generate and process orders, issuing job orders to vendors and diligently overseeing production schedules to ensure on-time delivery.
• Coordinate shipping logistics, preparing essential documents such as invoices, packing lists, delivery orders, and job orders to facilitate smooth delivery processes.
• Monitor customer payments and facilitate prompt payments to vendors to ensure a seamless financial workflow.
• Undertake any additional responsibilities or tasks assigned by management as needed.

Qualifications:

• A minimum diploma in any field, coupled with a minimum of 3 years of hands-on experience in logistics operations,.
• Proficient in incoterms, contract administration, and international trade procedures, including import/export documentation and letters of credit.
• Strong interpersonal and communication skills, enabling effective collaboration with internal and external stakeholders.
• Demonstrated attention to detail and robust problem-solving abilities.
• Knowledge of SAP is considered advantageous.

Please send your resume in MS Word format to [email protected]

EA Licence No 18C9228 Registration No. R1108261 (Tan Li Tze)

We regret to inform you that only shortlisted candidates will be notified

• Respond to sales enquiries and prepare quotations in the timely manner.
• Manage sales and technical support to new and existing customers.
• Supervise and update status of sales quotes and proposals.
• Keep good customer business relationship.

Requirements:

• Diploma in Chemical/Mechanical/Mechatronics Engineering.
• At least 1 year of experience in Mechanical Instrumentation & Controls.
• Strong communication, interpersonal and customer service skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

• Develop, implement, and optimize end-to-end email marketing strategies to achieve business objectives.

• Support all email marketing activities pertaining to new product launches and campaigns - strong collaboration with key stakeholders and product owners on requirements, development, approvals, execution and post campaign reporting

• Content creation - Create compelling and engaging email content, and collaborate with design team and copy writers on execution and delivery

• Conduct audience segmentation and targeting to deliver personalized and relevant email experiences.

• Conduct A/B testing on various elements of email campaigns to improve key performance indicators.

• Implement marketing automation processes/CRM journeys and continuously optimize campaigns for maximum effectiveness.

• Report and analyze email campaign performance metrics, providing insights and recommendations for improvement based on data-driven decisions.

• Ensure all email campaigns comply with relevant regulations and industry best practices.

• Manage & maintain the email marketing calendar, ensuring effective scheduling to drive traffic and conversions.

Pre-Requisites :

• Bachelor's degree in Marketing, Communications, or a related field.

• Proven experience in email marketing, with a track record of successful campaign execution or a fast learner with strong interest

• Proficiency in email marketing platforms and tools.

• Comfortable with managing data pipelines and customer segmentations for CRM targeting

• Strong analytical skills and ability to derive insights from data.

• Excellent written communication and copywriting skills.

• Familiarity with HTML and CSS for email template customization.

• Ability to collaborate effectively with cross-functional teams.

• Ability to adapt to a fast-paced and dynamic work environment.

• Innovative mindset for creating engaging and impactful email content.

• Comfortable working across various languages, and multiple language proficiency is a plus

Are you game?

• Acquire new clients through business development/cold calling
• Source, screen, interview and shortlist potential candidates to match with the client requirements
• Develop and maintain a strong working relationship with clients and candidates

Requirements:

• At least 2 years of proven track records in recruitment, sales, business development or similar experience
• Good understanding of sourcing and recruiting process
• Confident, sales driven and results oriented

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Operational Risk Specialist, Digital Payments

Fintech is actively recruiting an Operational Risk Manager with a background in financial services audit or risk management. If you're looking to transition from financial services audit, insurance enterprise risk, or a related field into a streamlined payments platform, this position will serve as an excellent entry point to kickstart a career in fintech risk management.

Duties:

• Monitor risk across the organization
• Perform risk assessments and assurance reviews
• Help develop, review and provide advice to business units on risk frameworks, policies and processes
• Advise management, business and functions on risk control improvements
• Assist review effectiveness Risk Control Self-Assessments (RCSA)
• Independent review and testing of controls
• Monitor control/risk remediation action plans
• Define, update and monitor risk thresholds, Key Risk Indicators (KRIs) and risk dashboards
• Conduct risk training
• Drive a risk aware culture

Requirements:

• 5 - 7 years of experience in auditing, assurance or enterprise/operational
• Financial services experience preferred (retail banking, insurance, payments, etc)
• Based in Singapore with no requirement of sponsorship (i.e. visa)

Compensation:

• Below $8kpm. Limited benefits. Basic bonus.

Sloane | Shorey

Sloane Shorey Consulting is a Singapore-based executive search firm founded in 2016. We specialize in risk management recruitment for the banking & financial services sector across Asia and the Middle East. Our coverage includes financial risk management, operational and enterprise risk, and regulatory risk and compliance.

Sloane Shorey is a Ministry of Manpower Licensed Employment Agency: EA License 20S0307

Our client, a well-known company is looking for candidates for the position of Assistant Sales Manager (distributor management).

Job Scope:

• Products: Industrial chemical products for metal working, painting and injection molding process. Main customers are automotive/motorcycle manufacturers, their parts manufacturers, air compressor manufacturers and machine tools manufactures.
• Sales Area: Any area assigned by the management such as Singapore, Malaysia, Indonesia, Vietnam, Philippine, India, etc. Extensive business trip (up to 50% of business days) is required. Over 70% of the existing and potential customers are Japanese companies.
• Managing distributors to achieve our sales target; setting annual sales goal with distributors, leading and supporting the distributors’ daily activity to achieve the goal, periodically review their progress (including monitoring monthly progress/sales result) and discuss action plan. Good communication skill to maintain or to improve relationship with distributors/customers is must.
• Maintaining/improving the relationship with direct major customers by providing high value/service continuously in order to protect/increase our share.
• In-depth research capability to develop new leads/prospects both in the existing and new geographic area is required.

Requirement:

• Business communication level required for English to liaise with client. Japanese communication capability is plus but not must.
• Professionalism and strong commitment to the assignment.
• Good communication and negotiation skills.

Thank you for your application and we regret that only shortlisted candidates will be notified.

PERSOL Singapore, PERSOLKELLY Singapore Pte Ltd| EA License No.: 01C4394 | RCB No.: 200007268E |

Patricia Chong Xian Yeong | Registration No.: R21100046

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg  I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

• Responsible for the clients’ insurance renewal process (Portfolio & Experience-rated Plans).
• Provide quotation for Employee Benefits insurance that comes from the online portal enquiry.
• Build good rapport with insurers to secure the best deals for the clients.
• Liaise closely with clients and insurers on policies renewal & new business placement.
• Source new quotations and present it to assigned portfolio.

Requirements:

• Diploma and above.
• BCP, PGI, ComGI, & HI Certified
• At least 3 years of Employee Benefits experience in GI Broking Firm.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities

· Perform market research and analysis, including competitor analyses, sales forecasts, and monitoring new market trends, to support proposed marketing programs and new product introductions.

· Take responsibility for presales activities and post-sales support, ensuring a high level of customer satisfaction in the region. Negotiate Commercial related topics with key customers / partners.

· Visit customers to perform technical qualification of potential projects and update potential sales opportunities with the global sales team.

· Organize and Coordinate trainings for customers and regional partners.

· Stay informed about new product launches and acquire technical knowledge about them.

· Prepare and propose technical slides, demo kits, and other materials as required by market conditions.

· Take responsibility for loan/sample requests and work with the sales team to ensure maximum results.

· Develop product go-to-market programs to achieve overall revenue targets and market share goals.

· Support RMA (Return Merchandise Authorization) issues to ensure customer satisfaction.

· Provide weekly updates to the supervisor.

· Perform any other duties assigned by the supervisor from time to time.

Requirements

· At least 5-8 years relevant experience

· Knowledge of marketing management, product planning, and sales forecast principles, methods, and practices.

· Proven analytical capabilities for competitive assessment, market research, and strategic planning.

· Experience in Process Safety Applications will be an added advantage.

· Familiarity with and a preference for working in an SME-type structure.

· Occasional travel in the region is required.

To apply, please visit to www.gmprecruit.comand search for Job Code:23994.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The Video Cloud department mainly provides quality assurance for all video services related to our video infrastructure. The main supported businesses include Douyin, Xigua, Toutiao, TikTok, Dali Education and other mainstream apps. Multimedia middle platform (Video Cloud) is one of the world's leading video platforms, providing media storage, transcoding and streaming services. We are committed to building the next generation video processing platform and the largest live broadcast network to provide an excellent experience for billions of users around the world. The role of solution engineer requires in-depth understanding of the video cloud business architecture, helping internal/external business parties to deepen product awareness, promote product optimization, and output the best solution in combination with product capabilities. As a technical expert, you will be working closely with the Product R & D team to promote continuous optimization of products, tools, and processes.

1. Responsible for the design and development of video cloud based solutions;

2. Responsible for collaborating with developers and solving the problems encountered by developers during integration with video cloud services as well as the quality issues in the production service process;

3. Responsible for management of suppliers' demands, sorting out the issues in the integration with suppliers, promoting the development and optimization of technical specifications, and reducing service problems;

4. Have overall awareness, help establish a Quality Service (QS) evaluation system, improve the efficiency of problem handling, and effectively promote the resolution of quality and efficiency problems in the research and development process;

5. Organize structural learning points and consolidate developer handbook to form a common knowledge base for the solution team.

Qualifications

1. Bachelor’s degree or above in Computer Science or other related majors, with solid fundamental computer science knowledge, strong logical thinking and learning abilities, and understanding of software design patterns;

2. Good professional accomplishment and self-drive, strong technical enthusiasm, able to continue learning and self-improvement;

3. Hiving excellent data analytical skills, issue identification ability, with prior experience in full-chain data collation and data-related tools;

4. Good knowledge of networking fundamentals and protocols (eg. TCP/IP, HTTP/HTTPS, etc.).

5. Familiar with audio & video multimedia protocol, CDN distribution acceleration, RTC and other technologies is preferred

6. Experience in project management, video cloud related experience or enterprise integration experience is preferred

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description for Desktop Engineer 

The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 1-2 years’ experience in Windows Desktop support. Position Responsibilities and Functions

a) contact and problem resolution for customer issues.

b) Work with Third Party Vendors to remediate complex AV issues as needed.

c) Provide timely communication on issue status and resolution.

d) Maintain ticket updates for all reported incidents.

e) Install, upgrade, support and troubleshoot , Windows 8.1, Windows 10 & 11 and Microsoft Office & another authorized desktop applications.

f) Should have basic knowledge of Mac operating system, to support Apple pc users.

g) Install, upgrade, support and troubleshoot for printers, computer hardware.

h) Performs general preventative maintenance tasks on computers, laptops, printers.

i) Performs remedial repairs on Desktops Provide first/second level

j) , laptops, printers and any other authorized peripheral equipment.

k) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

l) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

m) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. .

Candidate Required Minimum Qualifications and Skills

i. Bachelor Degree or equivalent in Computer Science or related field. Or Diploma

ii. CompTIA A+, Microsoft Certified Professional (MCP) or better.

iii. Minimum of 18 months’ years of IT experience.

iv. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

v. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.

vi. Proven analytical, troubleshooting and problem- solving skills.

vii. Proven ability to multi-task, effectively determine priorities and meet SLA’s.

viii. Excellent communication relationship-building and internal customer service skills.

ix. Adaptable and flexible in a fast-changing industry and work environment.

x. Willing to work off-hours and weekends when required for projects or emergency support.