Job Title: Marketing & Sales Manager

Job Responsibilities:

1. Strategic Planning & Execution:Develop, implement, and monitor comprehensive marketing and sales strategies aligned with company objectives.
   Plan and oversee advertising and promotion campaigns, digital marketing efforts, and public relations initiatives.
   
2. Sales Management:Drive sales performance to meet revenue and growth targets.
   Build and maintain strong relationships with customers, key accounts, and partners.
   Oversee lead generation, qualification, and conversion processes.
   
3. Market Research & Analysis:Conduct market research to identify trends, customer needs, and competitive dynamics.
   Analyze sales and marketing data to evaluate the effectiveness of campaigns and adjust strategies accordingly.
   
4. Team Leadership & Development:Lead, motivate, and mentor a team of sales and marketing professionals.
   Develop training programs, performance metrics, and professional growth opportunities for staff.
   
5. Budget Management:Prepare and manage the marketing and sales budget to optimize return on investment.
   Monitor costs, analyze variances, and implement corrective actions as necessary.
   
6. Collaboration & Cross-Functional Work:Work closely with product development, customer support, and other departments to ensure consistent messaging and high-quality customer experiences.
   

Job Qualifications & Skills:

• Education & Experience: Bachelor's degree in marketing, business, or a related field; MBA is a plus. Proven track record with a minimum of 5-7 years in marketing and sales roles, with 2-3 years in management preferred.
• Leadership Skills: Ability to lead and inspire teams to achieve goals; strong decision-making and problem-solving skills.
• Analytical Skills: Proficiency in analyzing market trends, customer behavior, and campaign metrics to drive strategic initiatives.
• Communication Skills: Exceptional verbal and written communication abilities; skilled in making persuasive presentations and fostering professional relationships.
• Technical Proficiency: Experience with CRM tools, marketing automation platforms, data analytics, and a strong grasp of digital marketing practices.
• Results-Oriented: Demonstrated ability to achieve sales targets and deliver measurable outcomes for marketing campaigns.
• Customer-Centric Mindset: Strong understanding of customer needs and ability to translate them into successful sales and marketing strategies.

Key Performance Indicators (KPIs):

• Sales targets and growth metrics
• Customer acquisition and retention rates
• Marketing campaign performance (e.g., lead generation, conversion rates, ROI)
• Customer satisfaction ratings and feedback

Position: Sales Executive

Location: Ubi

Salary: Basic + Attractive Commission Scheme

Key Responsibilities:

• Host engaging and interactive livestreams on various social media platforms, focusing on hair care and related topics.
• Create a lively and welcoming environment to engage viewers and encourage participation.
• Promote DixmondSG products naturally and authentically during livestreams.
• Answer viewers' questions in real time and provide insightful information about hair care.
• Collaborate with the marketing team to plan and execute themed livestream sessions.

Requirements:

• Outspoken and confident with excellent communication skills.
• Humorous and entertaining to keep the audience engaged.
• Comfortable on camera with a lively personality.
• Passionate about hair care and beauty, with a good understanding of the products.
• Ability to handle live feedback and questions from the audience.
• Experience with livestreaming or content creation is a plus.

Benefits:

• Flexible schedule with the opportunity to showcase your talent.
• A chance to be part of a dynamic and growing team at DixmondSG.
• Opportunities for personal and professional growth within the company.

Job Description:

Essential duties and responsibilities to be performed are mentioned below -:

· Identifying new business opportunities in the field of Water & Wastewater Treatment /recycle/reuse/resource recovery Management across Singapore and Southeast Asia.

· Close coordination with Process and Proposal team.

· Develop business plans for the regions

· Administer and develop initiatives to increase sales and market development activities.

· Manage all customer communications and maintain effective relationships.

· Prepare pricing strategies according to customer budgets, procurement methods & internal discussion.

· Close coordination with the consultants / key people involved at customer end for Pre-Qualification & Technical Specification management.

· SWOT analysis of the market for WTP, WWTP, Recycle/Reuse Initiatives and Chemicals.

· Technical Presentations to consultants and prospective customers to ensure the issuance of inquiry in desired form.

· Conducting research and analysing data to identify and define audiences.

· Devising and presenting ideas and strategies.

· Compiling and distributing financial and statistical information.

· Maintaining websites and looking at data analytics.

· Site visits for clarity on technical requirements / for local partner selections / evaluation of local issues at different locations.

· Participation in framing of Techno-Commercial proposals deriving the scheme selection for the treatment of Water / Wastewater.

· Active / valued inputs on estimations from Mechanical, E&I, Civil teams along with costing for bid preparation

· Active participation in Internal & external Kick off meeting at start of the project before handing over the entire communication to projects, F&A. Keeping update and close track of project status through Project status report and close coordination with customer for smooth seamless handing over of project.

· Finalisation of Annual budget Document for the Financial Year in consultation with Group Finance manager, and responsible to achieve the same.

· Exploring & participating in Water Exhibitions, seminar and other events

Desired Skills:

The candidate will require:

· BE/B-tech/ Polytechnique: Chemical/Mechanical: MBA (Marketing) degree will be an added advantage.

· Experience must be between 5 to 12 years.

· High degree of problem -solving skills by application of standard principles, theories, concepts, techniques.

· Highly disciplined.

· Energetic self-starter, with effective problem solving and technical skills.

· Good communication and inter-personal skills and team player. Ability to work with Challenging KPIs

· Multitasking, result oriented with ability to consistently meet deadline.

· Ability to learn things quickly.

· An achiever with High Moral

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 days work weeks, Monday to Thursday (9am to 7pm) | Friday (9am to 6pm)
• $200 transport allowance provided
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sales Manager located in Sims Ln. Our clients are in providing efficient, cost effective and professional outsourced debt collection services to the esteemed clients. You will be responsible for prospecting and acquiring new clients, with full responsibility for managing sales, driving growth, and consistently meeting or exceeding monthly targets. This includes identifying potential business opportunities through cold outreach, such as cold calling and engagement on social platforms. The role also involves conducting market research to uncover sales opportunities and implementing strategic sales programs. Additionally, the candidate will set up meetings with potential clients to recommend tailored solutions and collaborate closely with team members to achieve the desired outcomes.

Qualifications:

• Candidate should possess a Diploma / ‘A’ / 'O’/ Nitec
• Minimum 1 year of relevant work experience
• Experience in B2B Sales
• Understand the Account Receivable Cycle
• Someone who is hungry and itching for a challenges

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 days work weeks, Monday to Thursday (9am to 7pm) | Friday (9am to 6pm)
• $200 transport allowance provided
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sales Manager located in Sims Ln. Our clients are in providing efficient, cost effective and professional outsourced debt collection services to the esteemed clients. You will be responsible for prospecting and acquiring new clients, with full responsibility for managing sales, driving growth, and consistently meeting or exceeding monthly targets. This includes identifying potential business opportunities through cold outreach, such as cold calling and engagement on social platforms. The role also involves conducting market research to uncover sales opportunities and implementing strategic sales programs. Additionally, the candidate will set up meetings with potential clients to recommend tailored solutions and collaborate closely with team members to achieve the desired outcomes.

Qualifications:

• Candidate should possess a Diploma / ‘A’ / 'O’/ Nitec
• Minimum 1 year of relevant work experience
• Experience in B2B Sales
• Understand the Account Receivable Cycle
• Someone who is hungry and itching for a challenges

Customer Support Engineer

• 12 months contract
• Office location: Aljunied

We are seeking for a motivated individual who has hardware technical knowledge on x86 infrastructure enterprise products to join our dynamic team in Singapore. This position requires a strong blend of technical expertise, customer service orientation, and effective communication skills to play a crucial role in providing technical support, diagnostic testing, repair/resolution of hardware, operating system, virtualization, and infrastructure in dynamic enterprise environments.

The Opportunity

• Provide field support based on SLA (24x7)
• Perform standby duty based on rotation basis
• Provide post-sales project implementation, onsite support and coordination
• Provide break-fix support including, but not limited to, machine inspection, system checklist creation, preventive maintenance, troubleshooting and replacement of hardware level, troubleshooting of operating system, incident ownership and customer management
• Deliver high quality services and customer satisfactions to our clients
• Ensure good housekeeping of equipment residing at designated platform area and maintain the work area tidiness within the engineering area
• Provides timely update of activity list on a weekly basis
• Drive self-improvement and upkeep with the latest technologies and corporate changes on a continuous basis
• Able to work independently with minimal supervision when tasks are assigned
• Any other ad-hoc assigned by superior

Your Background

• Diploma in Information Technology or equivalent with minimum 1 year of relevant experience
• We welcome candidates with strong PC/notebook and user computing skills who are planning to transition into x86 enterprise support.
• Candidates without certification, but possessing substantial x86 hardware experience, will be considered
• Well trained in x86 based systems field engineering, troubleshooting methodology, problem determination and remedial action plan
• Familiar with either Microsoft Windows Server, Linux/Unix, Virtualization solutions and IT infrastructure
• Able to communicate clearly and concisely, both orally and in writing.
• Contributes positively as a team player and align to business goals.
• Experience in independent hardware maintenance, services delivery
• A service-oriented, open mindset
• Thrive in a fast-paced collaborative environment.
• Team player, Self-motivated and delivery focused.
• Strong problem-solving and analytical skills.
• Able to lift and move computer parts < 15KG for parts replacement.
• Able to assemble and disassemble a server or desktop computer.
• Able to perform system rack mounting with minimal support

Advantageous to have:

• Certification from Microsoft (MCSE/MCITP), VMware (VCP), CCNA and any system-based certification from principle (IBM/HP/Dell/Cisco UCS/EMC/NetApp) are a plus

We are an established maid agency since 2004. We are looking for result orientated sales peronnel to join us.

To attend to clients' inquiries and shortlist the suitable helper for the employer. Assist the clients and help them in all maids' matters. Counsel the helpers and problem solving.

Remuneration package depends on individual's experience and skills.

CEI certificate is required.

Do contact us if you are interested @ 68366471, [email protected]

You are responsible for assisting the Retail Supervisor in the daily sales of the store and provide smooth and efficient service to customers. You are also required to be constantly updated on all marketing and sales promotion schemes and policies.

Requirements:

• Minimum GCE ‘N’ level with good knowledge of selling prices and cost of various products

• Service-oriented, team player with sales experience in electronics products

• Able to work on rotating shifts, weekends and public holidays

Full-Time Work Schedule:

• Rotating shifts: 7am - 3.20pm & 3pm - 11.20pm
• 6 days/ week including weekends and public holidays

We regret that only shortlisted candidates will be notified.

Please click on the link below to watch a 2-min video on the job scope. https://vimeo.com/503291384/63e683df46

Join us on Telegram @ FP TA t.me/ntucfairpriceta for the latest job vacancies

About the job

• Partner with Wealth Managers to provide protection plans and products advisory to clients.
• Conducts product and insurance proposition training for relationship managers to equip them with basic product knowledge
• Conduct in-depth financial analysis for clients and tailor a personalised set of products to suit their individual needs
• Provide product advisory to clients
• Provide excellent customer service and banking experience
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

skills and experience required

• Minimum 1 year of insurance sales experience
• Good effective communication skills
• Analytical and logical thinking

If you're interested in the above role, click on the 'apply' function now!

Willia Estate is an innovative integrated service platform dedicated to offering comprehensive solutions to both local and international clients in Singapore. Focused on Asset Management, Real Estate, Mortgage Refinancing, and Legal & Estate Planning, Willia Estate leverages over 12 years of industry expertise.

Our team of industry experts aims to deliver tailored solutions to a specific clientele. Each client is assigned dedicated account managers across various sectors, ensuring personalized and expert advice within a singular platform.

We are currently seeking a skilled Telesales Specialist for a 12-month contract, with the potential for permanent conversion, to actively engage in generating appointments through cold calling and responding to inquiries in a dynamic and fast-paced environment.

Responsibilities:

• Engage potential clients through targeted cold calling efforts.
• Provide detailed information about our service offerings, highlighting the associated benefits.
• Pose relevant questions to comprehend client requirements effectively.
• Update and maintain client information with precision.
• Enter comprehensive call notes for effective follow-up procedures.
• Collaborate with Asset Managers to schedule and coordinate appointments.

Requirements:

• Enjoy interacting with diverse individuals.
• Willingness to learn and apply sales skills and strategies.
• Demonstrate a strong work ethic and a goal-driven approach.
• Confidence and the ability to excel independently.
• Possess relevant experience in customer relations or sales.
• Basic knowledge of Microsoft Excel.
• Able to commit to a minimum period of 12 months.

Location and Working Hours:

• Work Location: Near Ubi MRT.
• Working Hours: 10 am to 6 pm.

Remuneration:

• Basic salary with a commission structure.

Job Responsibilities
In the establishment and expansion of overseas data centers, the Site Selection Specialist will assist the Site Selection TPM (Technical Program Manager) in coordinating communication with candidate data centers, as well as with procurement and engineering teams, and tracking each step of feedback from suppliers.
For existing data centers, manage lease renewals by notifying stakeholders 6 months prior to contract expiration to decide on renewal.
In overseas decommissioning projects, assist the Site Selection TPM in communicating with data centers regarding the feasibility and specific plans for decommissioning, and track the implementation of each preliminary action discussed.

Qualifications

• Strong communication and problem-solving skills.
• Over 3 years of experience in data center construction or on-site operations and maintenance; experience with Alibaba data centers is preferred.
• Project management experience; holders of PMP or equivalent certifications are preferred.
• IT background with familiarity in areas such as network architecture, servers, and fiber optics is preferred.
• Fluent in English and Chinese; proficiency in an additional local language is an advantage.
• Willingness to commute to multiple sites within the region; possession of a local driver’s license is preferred.

Job Descriptions

• We are looking for a competent, motivated, and ambitious Business Development Specialist (Corporate) to join our team. If you love finding new business opportunities and managing relationships with existing clients, this job is for you!
• You'll be directly responsible for the maintenance and expansion of our customer base.
• We are expecting you to have skills and experience in sales and in customer service, that you are self-driven and result oriented.

# Role and Responsibilities:

• 3+ years of experience as a Sales Account personnel or similar role
• Set and manage sales goals and quotas, Good negotiation skills
• Manage the entire sales cycle
• Critical thinker and problem-solving skills
• Assist in finding prospects and leads
• Identify new sales opportunities
• Identify opportunities to up-see and cross-sell
• Sense of ownership and pride in your performance and its impact on the company’s success
• Good time-management skills
• Great interpersonal and communication skills
• Able to multi-task and work well independently as well as with different stakeholders
• Positive attitude and a keen interest to learn
• Ability to interact with customers, team members, and third parties

Job Requirements

• Diploma / Degree in Marketing or Business Administration, or Related
• At least 3+ years experience in retailing consumer insights
• Experience in measuring the impact of the implementation, and zeroing in on qualitative & quantitative lessons
• Strong analytical skills – i.e. ability to work “hands-on” with multiple sources of data and information to generate insights and make recommendations
• Proven experience and track record in corporate sales

Benefits

• There is AWS and CNY bonus

Working Hours

• Mon-Fri 9.30am to 6.30pm

Job Title:

IT Systems Specialist

Job Description:

Do you enjoy going the extra mile to analyze the root causes of software or interface issues and find effective solutions?

At Vanderlande, we specialize in delivering advanced logistics automation solutions for complex airport and parcel operations. Our systems are a blend of Electromechanical, IT, and Control components, all requiring specialized expertise and support.

As an IT Systems Specialist, you’ll ensure high system availability by applying expertise in virtualization, Linux, Windows OS, and hardware. You’ll analyze and resolve software, hardware, and network issues, configure and optimize OP5 monitoring tools, and maintain IT infrastructure. You’ll work closely with customers, internal teams, and suppliers to research solutions, propose improvements, and implement technical enhancements.

Key Responsibilities:

• Identify and resolve issues in IT and control software of the Vanderlande baggage handling system, working closely with cross-functional teams.
• Review system logs to analyze and trace application issues.
• Develop and maintain validation processes for customer-specific change logs.
• Work with XML structures for data processing, configuration, and integration.
• Analyze and troubleshoot Java logs to identify errors and performance issues.
• Configure and optimize OP5 monitoring tools to ensure IT infrastructure availability.
• Triage events, maintain incident reports, and plan preventive maintenance tasks.
• Act as primary contact for customers, offering technical solutions and minimizing downtime.
• Ensure 24/7 high availability of IT services through proactive monitoring and maintenance.
• Manage preventive and corrective maintenance for applications and middleware like Oracle, WebLogic, and Java interfaces.

Qualification:

· Bachelor’s or Master’s in Computer Science, IT, Networking, or related field.

· 5+ years in industrial systems, IT support, and troubleshooting.

· Skilled in XML for data processing, configuration, and integration.

· Proficient in Java log analysis and OP5 monitoring configuration.

· Expertise in Oracle Databases, SQL, PL/SQL, and middleware (Oracle, WebLogic).

· Hands-on experience with Windows Server, Linux administration, and VMware.

· Strong knowledge of network hardware, firewalls, and IT security software.

· Familiar with ITIL practices; strong English communication.

· Proactive, team-oriented, willing to work 24/7 as needed

Job Title : B2C Sales and Customer Engagement Specialist

As the first hire in our sales function, the B2C Sales and Customer Engagement Specialist at

MIJ Hub offers a unique opportunity to make a significant impact as an individual contributor.

This role is perfect for someone who thrives in a customer-centric environment and is eager

to leverage their extensive retail sales experience in a dynamic and innovative setting.

In this role, you will drive sales across all MIJ brands, including student enrollment for MIJ

Hub, securing donations, and promoting product sales from Ashraf Café and Inspo. You will

engage with customers via calls, emails, and WhatsApp to close sales, upsell, and retain

customers. Additionally, you will collaborate closely with our marketing team to ensure a

seamless experience between our e-commerce platforms and sales efforts. You’ll also be

responsible for utilizing HubSpot to manage customer data, track sales activities, and

maintain accurate records.

Key Responsibilities

● Drive sales across all MIJ brands, focusing on student enrollment, donations, and

product sales.

● Engage with customers via calls, emails, and WhatsApp to understand their needs,

offer tailored solutions, and convert leads into loyal customers.

● Utilize HubSpot to manage customer data, track sales activities, and maintain

accurate records.

● Collaborate with marketing and product teams to align sales efforts with campaigns,

prepare sales materials, and ensure a seamless customer journey.

● Coordinate with other departments to support smooth and efficient sales operations.

● Implement strategies to upsell and cross-sell products, fostering customer loyalty and

repeat business.

● Address customer inquiries, resolve issues, and maintain high levels of satisfaction.

● Monitor and report on sales performance, adjusting strategies to meet or exceed

targets.

● Actively gather and analyze customer feedback to continuously improve the sales

process and offerings.

● Stay updated on industry trends and product knowledge to effectively communicate

benefits and features to customers.

Requirements

● Education: Diploma or Bachelor’s degree in Business, Marketing, Communications,

or a related field.

● Experience: Minimum of 8 years in retail sales or a customer-facing sales role, with

a proven track record of exceeding sales targets.

● Sales Expertise: Strong sales acumen with the ability to close deals, upsell, and

meet targets.

● Customer Engagement: Exceptional interpersonal skills with a talent for building

rapport and fostering long-term customer relationships.

● Communication: Excellent verbal and written communication skills, adept at

engaging with customers across calls, emails, and WhatsApp.

● Organizational Skills: Proven ability to manage multiple priorities in a fast-paced

environment.

● Problem-Solving: Strong problem-solving skills with a proactive approach to

addressing customer needs and concerns.

● Tech Proficiency: Experience with CRM systems (preferably HubSpot), and a good

grasp of digital tools to track and manage customer interactions.

● Team Collaboration: Ability to work closely with cross-functional teams, particularly

marketing, to enhance customer engagement and drive sales.

Job Type: Full Time, Permanent

Work Location: Singapore, Hybrid Role (3 days in office)

Job Highlights:

• 5 days work week (Mon-Fri)
• Good Basic + Commission Scheme
• Opportunity for career growth and advancement
• Comprehensive training and ongoing support
• Fun and dynamic work environment

Responsibilities:

• Manage Indoor and Outdoor Sales
• Conduct presentations and product demonstrations to prospective clients
• Build and maintain relationships with customers to enhance brand loyalty
• Understand client requirements and tailor solutions to meet their needs

Requirements:

• 2 to 3 years experience in Indoor and outdoor sales is an advantage
• Ability to work independently and as part of a team
• Passion for sales and building relationships with customers
• Proactive attitude and ability to adapt to changing situations
• Must be able to communicate with customers in English & Chinese

Summary:

• Salary: Basic + Commission + Incentives (High Earning Potential)
• Benefits: Progressive Career Advancement | Training Provided
• 5 Days work

Key Responsibilities:

• Understand customer needs and provide tailored solutions that meet their requirements.
• Assist walk-in customers, addressing their inquiries and offering product recommendations.
• Build and maintain strong relationships with both new and existing customers to drive business growth and achieve sales targets.
• Stay up-to-date with industry trends and competitor offerings to suggest relevant products and improvements.
• Collaborate with internal teams to deliver exceptional customer service throughout the pre-sale and post-sale process.
• Perform additional duties as assigned by the Sales Manager or Supervisor.

Requirements:

• Previous sales or customer service experience is an advantage but not required.
• Sales-driven and customer-focused attitude.
• Training will be provided for all candidates.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Yong Pei Pei (R24124478)

Job Responsibilities:

• Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.
• Develop and execute strategies by analyzing current market trends and needs.
• Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.
• Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.
• Ensure accuracy in sales reports for record-keeping and management reporting.
• Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.
• Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.
• Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

Requirements:

• Prefer minimum 1-2 years of work experience in Business-to-Business sales or in Business development role (IT field will be an advantage).
• Diploma / Degree holder in related field (Sales or Information Technology).
• IT Product Knowledge. Knowledge or experience in HP / Lenovo SMB sales or IT solutions and consultancy will be an added advantage.
• Proven good sales track record in related fields.
• Excellent communicator with good presentation skills.
• Basic + Commission

Job Description

1. Establish action plan for all sales promotions
2. Drive sales growth through maximization of resources and execution of market segment strategies
3. Secure active customer relation data management within the assigned area
4. Establish / Maintain campaign results report to track progress and impact of marketing initatives and take appropriate actions in case of deviation
5. Achieve sales target set by management in assigned area
6. Assist ASM in supporting channel partners technically
7. Provide market and competitor intelligence on monthly base
8. Monitor customer, competitor activity and gather general market information and feedback to headquarter.
9. Create and maintain strong customer relationship with top notch customer service.

Requirements

• Diploma/Degree in Mechanical / Electronics Engineering
• Minimum 5 years of sales experience in multi-national industrial environment, preferably with wire processing machines, and more than 3 years in sales management
• Good basic understanding in industrial machinery, automation and software
• Excellent communication, presentation, and negotiation skills
• Ability to work independently and as part of a team
• Willingness to travel overseas (up to 30% of time)
• Singaporeans only

We are looking to hire an enthusiastic and driven outside sales representative to generate leads and drive sales. The outside sales representative's responsibilities include submitting regular sales reports to management, informing potential and existing customers of product features and benefits, and resolving customer complaints.

Our products -commercial kitchen equipment, such as dish washing machine , ice maker ,AIRCON etc

You should also be able to create as well as present persuasive sales proposals to customers to encourage sales and repeat business.

To be successful as an outside sales representative, you should be persuasive and have excellent negotiation skills. Ultimately, an exceptional outside sales representative should be able to demonstrate effective communication and customer service skills to continually meet or exceed sales targets.

1. To act as a single point of contact for all user incidents, requests, and general communication.

2. Provide Level 1/2 support to all applications or software systems.

3. Coordinate with different support team to ensure issue resolved with proper resolution recorded.

4. Follow SOP and policy defined.

5. Knowledge Base Maintenance.

6. Provide incident management for all in-scope assets.

7. Responsible for tickets resolution within scope of support, with the use of remote diagnosis and resolution where appropriate.

8. Responsible for call logging, call assignment, incident management & coordination, call tracking and follow up to closure within agreed SLA.

9. SLA compliance and reporting.

10. Responsible for scheduling the engineers for onsite service calls.

11. Log all calls in the CRM system provided; review and manage all incidents and problems to ensure accurate recording, appropriate classification, timely escalation and updates to the customers.

12. Manage proactive monitoring using relevant tools and manage the alerts and tickets generated to closure.

13. Review the incidents and contribute to building up a knowledge base for effective and efficient IT support.

14. Develop and maintain service desk metrics and reports.

15. Focus on first call resolution to ensure early closure of tickets.

My Client, a private banking is seeking a Trade support to assist in trading related activities.

This function covers a wide range of clients and a complex product range, including equities, fixed income, currency, derivatives and alternative investments. This team has extensive interaction with traders, portfolio managers and other operational teams globally to ensure effective oversight and risk management of existing business activity whilst working to shape and implement solutions for new clients, products, strategies, and system architecture.

Responsibilities

- Holistic ownership and understanding of trading related activities from an Asset Management Operations perspective.
- Trade confirmation and settlement across markets and products in line with internal and external cut offs.
- Trading desk support to include ad-hoc queries as well as ongoing business initiatives.
- Review existing processes to identify inefficiencies within the flows and work with management to drive process changes.
- Build and maintain relationships with the trading desks and other operation teams internally as well as brokers, custodians and vendors externally.

Qualifications

- Bachelor's degree and 2+ years of experience in Operations/Middle Office in the Financial Services industry.
- Experience from an operational perspective in one or more of the following products – Equities, Fixed Income, Futures, IRS.
- Self-motivated and proactive team player, who takes ownership and accountability.
- Strong verbal, written and presenting communication skills.
- Proven analytical thinking and problem solving skills.
- Strong organizational skills and the ability to apply judgement and effectively manage competing priorities in a - fast-paced environment.
- A risk mindset and meticulous attention to detail.
- Proven track record of partnering across teams and an ability to build and maintain relationships.

Job Description

• Promote & sell tools, machinery and measuring equipment to relevant industries
• Develop sales channels, customer accounts, and achieve sales targets
• Propose and implement suitable technical solutions for the customer
• Provide product demonstration and basic training to customers
• Provide high quality customer experience with quick, effective response
• Liaise with suppliers for technical assistance
• Prepare daily sales activity report and provide consistent follow-up
• Travel is necessary to customer's site for demonstration and assistance

Requirements

• Candidate ideally possess a Diploma in Engineering
• Effective communication & interpersonal skills
• Possess a positive attitude, drive, and commitment towards excellence
• Disciplined and proactive with ability to work independently

Job Responsibilities

• Report to Sales Manager.
• To push sales to achieve Yearly and Monthly Sales target.
• Handle New customers account.
• To assist CSO execution on existing customer issues , eg. fail delivery from plant, quality issues.
• To understand and analyse customers project and trend.
• Build relationship with new and existing customers.
• Review monthly sales forecast from customer & input into report.
• Prepare Monthly Sales performance report and KPI report.
• Liaise with counterpart on TM SEO progress.
• Create monthly content for website.
• Weekly RFQ discussion with PWS engineer to ensure RFQs are prioritised accordingly.
• Maintain LinkedIn account to ensure contents are up-to-date.
• Handle daily tasks inquiry from existing customers (also includes monthly/weekly stock declaration for MRP parts and other customers).
• Weekly sales forecast update for current month & quarterly review as needed.
• Raise RFQ forms and send quotations to selected customers.
• Activate and monitor FA & 1st production build and ECN activation.
• Manage Inventory, Passive stocks , Excess stock and Aging stocks – monthly.
• Attend weekly meetings with production team on delivery matters.
• Attend scheduled meetings with key customers.
• Other adhoc from upper management.
• Epicor learning & simulation.

Job Requirements

• At least 2 years of Sales experience.
• A team player who enjoys a teamwork environment and is able to communicate with individuals at all levels/positions.
• Independent, self-motivated, result oriented with ability to work under pressure and willing to work beyond normal call of duty.
• Detailed and meticulous.
• Able to use Microsoft Office

Job Description

• Sales for new and used coaches, commercial vehicles and saloon cars
• Service and develop new customer accounts
• Follow up with potential customers to secure sales
• Facilitate sales and purchase paperwork on time

Job Requirement

• Minimum GCE 'O' level and above
• Good interpersonal, communication and negotiation skills
• Performance driven, goals and service oriented
• At least 2 years of sales experience in automotive industry
• Proactive and able to work independently under minimal supervision
• Possess valid Class 3 driving license

Job Highlights

• Location: Carros Centre ( Kranji ) or Ubi
• 6 working days
• Time: 9:30am - 6:00pm

**Job Title: Sales Coordinator**

**Summary:**
We are seeking a Sales Coordinator to join our team in Singapore, East region. The Sales Coordinator will play a crucial role in supporting the sales team by providing sales support, processing orders, and ensuring efficient data entry. The ideal candidate will have excellent communication skills, strong customer service orientation, product knowledge, and the ability to manage time effectively. This is a full-time position based on-site in Singapore.

**Key Responsibilities:**
- Provide sales support to the sales team and assist in order processing
- Ensure accurate and timely data entry of sales orders and customer information
- Utilize Microsoft Office Suite to create datasheets or spec. sheets
- Communicate effectively with customers to address inquiries and resolve issues
- Demonstrate product knowledge to assist customers with their needs
- Manage time efficiently to prioritize tasks and meet deadlines
- Engage in negotiations to secure sales and maintain customer relationships

**Required Skills and Qualifications:**
- 1-3 years of experience in a sales support or coordination role
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Strong communication skills, both verbal and written
- Excellent customer service skills with a customer-centric approach
- Product knowledge to effectively assist customers
- Ability to manage time effectively and prioritize tasks
- Negotiation skills to drive sales and close deals
- Minimum qualification of secondary education or high school diploma

**Location:** Singapore, East
**Job Type:** Full-Time
**Work Mode:** On-Site
**Salary Range:** $2000 to $2500

If you meet the qualifications and are looking to advance your career in sales coordination, we encourage you to apply for this exciting opportunity.