• Sales of products and services to existing and prospective clients
• Provide and formulate sales and marketing training to customer service representatives
• Providing of hair and scalp teament procedures to customers
• Gather customer feedback on service quality standards
• Administration and documentation of customer data and servicing records
• Acheiving sales target set by the Director
• Provide sales and marketing training to affiliates from other branches and franchises
• Preferably with Sales & Digital Marketing experience.
• Effective written and verbal comunications skills
• Ability to work effectively within a team and independently
• Competency in Microsoft applications
• Strong interpersonal and relationship building skills
• Provide strategy on delivering marketing content to targeted audiences on Social/Digital Media platforms such as Google, TikTok, Facebook, Instagram etc.
• Create and design promotional materials including posters, brochures and other advertising materials
• Able to work effectively in a retail setting/environment

Role Overview:

We are seeking a skilled Interior Designer with a focus on the elderly sector to create functional, safe, and aesthetically pleasing environments tailored to the needs of senior clients. This role involves working closely with clients and stakeholders to develop interior designs that enhance comfort and accessibility for elderly individuals.

Key Responsibilities:

1. Site Assessment: Visit locations to evaluate space availability and design requirements, ensuring designs meet the needs of elderly occupants.
2. Client Consultations: Engage with clients to understand their design preferences, needs, and specific requirements related to elderly care, including accessibility and safety features.
3. Design Development: Create initial design sketches and colour schemes that reflect client preferences and accommodate the unique needs of elderly individuals.
4. Approval Process: Present design concepts to clients for approval before developing detailed CAD designs and comprehensive briefs for contractors and supervisors.
5. Project Coordination: Hire and manage contractors, including carpenters, painters, plumbers, and electricians, to execute design plans.
6. Material Management: Oversee the procurement of materials and furnishings necessary for the project, ensuring they meet safety and quality standards.
7. Project Management: Schedule and manage project milestones, ensuring completion within budget and on time, while keeping clients informed of progress.
8. Construction Oversight: Inspect construction work to ensure adherence to design specifications, safety codes, and standards.

Core Responsibilities:

1. High-Level Design Objectives: Develop design strategies that align with client goals and enhance elderly living spaces.
2. Architectural Design: Use 2D and 3D design software to create functional and appealing interiors.
3. Budget Management: Establish and manage budgets that meet project requirements and constraints.
4. Timeline Management: Schedule and oversee project phases, ensuring timely completion.
5. Compliance and Standards: Ensure construction meets all relevant codes and standards.
6. Material Sourcing: Select and source materials required for construction and design.

Key Performance Indicators:

1. ⁠Effective sales approach and client acquisition
2. Proficiency in programming and space planning tailored to elderly needs
3. ⁠Innovative concept development and mood board creation
4. Efficient material management and procurement
5. Thorough design development and renovation scope planning
6. Accurate construction material selection and coordination
7. Comprehensive construction documentation
8. Successful implementation and site management
9. Smooth project closure and client handover

This role requires a keen understanding of elderly needs, exceptional design skills, and the ability to manage projects efficiently from inception to completion.

We are looking for someone who is excited by challenges and enjoys chasing and negotiating hard deals!

As a market solution lead, you will be involved in developing and executing sales packages aimed at developing new businesses and reinforcing the presence of the Chinese Media Group (CMG) products in the current and new regional markets. You will work closely with the Editorial team, as well as the community engagement, content licensing, regional partnership and Branding and Marketing teams to promote and sell integrated media solutions across the various CMG platforms, ranging from print, digital, young audience, radio to out-of-home media, to businesses. This includes drafting of sales proposals and preparation of client presentations.

Also, you are expected to grow and exceed personal sales targets as an individual, and be part of a bigger team to drive revenue as a whole. You will also be required to carry out markets, competitors and clients intelligence gathering.


Requirements:

· A Degree in Business or relevant field; 8-10 years of sales experience in the media industry would be advantageous

· Effectively bilingual in English and Mandarin as this role supports Chinese content

· Ability to conceptualise, strategise, present and execute creative ideas

· Both a strong team player and individual contributor; outgoing, resourceful and self-motivated

· Excellent interpersonal and presentation skills

· Able to work in a dynamic and fast paced environment

Working hrs: Mon to Fri (1000AM to 0400PM)

Location: Goodman Road

Requirements:

• At least 1 year of experience supporting school operations.
• Preferred experience as a cleaner in science laboratory settings.

Scope of works:

• Sweep and mop laboratory floors.
• Empty trash bins and broken glassware containers.
• Clean benches, sinks, and refill hand soap, disinfectants, and paper towels.
• Wash glassware (beakers, cylinders, bottles, etc.) under a technician's guidance.
• Replicate experimental setups after demonstration.
• Weigh chemicals, prepare solutions, and set up equipment.
• Distribute and replenish materials during practical lessons.

• Model Development: Design and develop AI/ML models for transaction monitoring, focusing on anomaly detection and risk scoring.
• Data Analysis: Analyze large datasets to identify trends, patterns, and potential risks associated with financial transactions.
• System Optimization: Continuously improve the performance of monitoring systems by tuning models, refining algorithms, and integrating new data sources.
• Regulatory Compliance: Ensure that transaction monitoring processes meet all regulatory requirements and industry standards, including AML/KYC.
• Collaboration: Work closely with cross-functional teams, including compliance, IT, and risk management, to align monitoring strategies with business objectives.
• Reporting and Documentation: Prepare detailed documentation of model development processes, performance metrics, and compliance efforts.
• Training and Support: Provide training and support to team members on transaction monitoring tools and AI/ML methodologies.
• Research: Stay updated on industry trends, emerging technologies, and best practices in transaction monitoring and AI/ML.

• Experience: 3+ years of experience in transaction monitoring, fraud detection, or financial crime risk management, with a strong focus on AI/ML applications.
• Technical Skills: Proficiency in programming languages (e.g., Python, R), experience with machine learning frameworks (e.g., TensorFlow, Scikit-learn), and familiarity with data visualization tools.
• Certifications: Relevant certifications (e.g., CAMS, CFE) are a plus.

Pre-requisite

1. Able to understand and communicate well in both English & Chinese language.
2. Preferable at least 2years experience in Logistics industry which have basic knowledge of how the industry function.
3. Degree and Diploma qualification.
4. Singaporean & Singapore PR will have advantage in pre-selection.

Job description

1. Customer Communication: Act as a point of contact for customers, responding to inquiries, providing quotes, and assisting with any issues or concerns they may have regarding freight services.
2. Sales Coordination: Assist in coordinating sales activities, including scheduling appointments, preparing sales materials, and following up with leads.
3. Documentation and Compliance: Ensure that all necessary documentation for freight shipments is complete and accurate, including customs documentation for international shipments. This may involve coordinating with other departments or external partners to gather required information.
4. Rate Negotiation: Support the sales team in negotiating rates with carriers and other service providers to secure the best pricing for customers while maintaining profitability for the company.
5. Order Processing: Assist in processing freight orders, including entering orders into the system, coordinating with carriers for pickup and delivery, and tracking shipments to ensure they reach their destination on time.
6. Customer Relationship Management (CRM): Maintain customer records and interactions in a CRM system, ensuring that all relevant information is accurately recorded and up-to-date.
7. Market Research: Assist in conducting market research to identify potential customers and market trends, providing valuable insights to the sales team.
8. Problem Resolution: Help resolve any issues that arise during the shipping process, such as delays, damages, or documentation errors, by liaising with carriers, customers, and other stakeholders.
9. Product Knowledge: Develop a deep understanding of the freight forwarding services offered by the company, including knowledge of different modes of transportation, shipping regulations, and industry best practices.
10. Sales Support Materials: Create or update sales support materials such as presentations, case studies, and marketing collateral to assist the sales team in their efforts to acquire new customers and retain existing ones.

Deployment:

• Mon to Fri- 8.00 Am to 5.15 PM
• Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Works:

1. Open and lock the doors and windows of laboratories to ensure safety and security
2. Maintain general cleanliness of equipment and workspaces
3. Maintain general cleanliness of school premises
4. Assist in the preparation of apparatus, equipment and chemical reagents for Science Practical lessons
5. Clean and maintain basic science laboratory apparatus, equipment and materials

Job Description:

• Plan and carry out meaningful and purposeful programmes and activities to enable residents to learn new things or continue to use their abilities
• Help residents experience autonomy by supporting them in their basic activities of daily living (e.g. dressing, meal, toileting, personal hygiene, mobility) through appropriate levels of prompt/cues
• Support therapy interventions in the ward to enable residents to optimise their functions in daily living
• Perform general housekeeping to maintain cleanliness of wards including equipment, furniture and tools, crockery
• Meal set up and assist in serving meals and drink to residents
• Collaborate with staff in the ward to deliver quality care services to residents (eg. Vital signs taking for residents)
• Maintain care excellence through proper documentation of the residents’ progress
• Assist Volunteer Coordinator in collaborating with volunteer and community in running volunteer-supported activities for residents

Job Requirements:

• Relevant experience would be an advantage
• Entry level is welcome as long as with compassion , caring and thoughtfulness
• Advantageous for candidates with WSQ Certificate in Healthcare Support (Nursing Care)
• Able to communicate with team members and maintain good teamwork
• Physical fit to handle the needs of care residents

Hiring: Clinic Assistant - ASIA EYE CENTRE CATARACT & RETINA SPECIALIST

Location

• Royal Square Medical Centre

Working Hours

• Monday to Friday | 8.30am - 5.30pm (1 hour lunch break)
• Saturday | 8.30am - 12.30pm

Job Scope

• Reception duties
• Administrative matters - Inventory, Filing of insurance claims, etc.
• Assisting the doctor in minor procedures
• Performing simple eye tests/investigations

We are looking for a clinic assistant to join our growing and dynamic team!

Hiring: Optometrist - ASIA EYE CENTRE CATARACT & RETINA SPECIALIST

Location

• Royal Square Medical Centre

Working Hours

• Monday to Friday | 8.30am - 5.30pm (1 hour lunch break)
• Saturday | 8.30am - 12.30pm

Job Scope / Responsibilities

• Refraction, Investigations (e.g. VA, IOP, Fundus photography, OCT/OCTA , HVF, Biometry, FFA ICG, iTrace)
• Assisting the doctor with minor procedures in clinic (e.g. Intravitreal injections, Incision and drainage of chalazion)
• Admin / reception counter tasks

We are looking for junior and senior optometrists to join our growing and dynamic team!

• Responsible in gallery sales
• Efficient handling of clients' enquiries
• Providing good customer service
• Proactively maintaining good relationships management with new and existing clients
• Assist sales team in maximising sales and marketing revenues
• Manage the sales process from generated leads/gallery sales to closure and completion of works
• Coordinating with operation team to ensure timely delivery of customers’ orders
• Work closely with other departments to ensure strategy alignment to achieve company objectives
• Keep updated to market trends and change in customers' demand
• Absolutely no cold calling is required

• Display high level of interest and enthusiasm towards the product offerings
• Independent, confident and self-motivated with good sales and servicing aptitude
• Self-disciplined to complete tasks assigned within deadlines
• Results-oriented with a customer service mindset along with excellent client relationship-building skills

StarVision is a home grown multi-national software Company with an established track record with MNCs as well as government agencies. We provide opportunities to aspiring individuals to explore and deploy his/her great ideas to an exciting and dynamic end user environment.

We are looking for individuals with strong entrepreneurial flair to join our collaborative team in exploring the new challenging environment in our digital landscape.

At Starvision, we focus on mainstream mobile e-business solutions based on forefront technologies, workflow engine and web-based applications for the various industries. Competent, committed and innovative professionals with excellent drive and communication skills are welcome to be part of our team to grow together with us.

Job Description

· Manage Payroll, Benefits Management and full set of Accounts for Customers

· Provide good Services and Timely response to Customers’ Enquiries on Payroll and Financial matters for the system offered by the company.

· Provide Feedback and Support to Product Development Teams in their efforts of continuous Enhancement of the Company’s Application Products.

· Assist in Tender Preparation, Product Development, Implementation, Testing, and Support of software applications.

· Meet performance (SMART) goals and objectives set by upper management

· Report on the progress of goals and objectives

· Monitor performance progress with management

Qualifications & Experience

· Degree, Diploma or equivalent in HR, Finance or Information technology majoring in HR or Finance

· Ability to respond rapidly and professionally to problems originating from customers

· Possess strong analytical and problem solving skills with excellent communication skills

· Ability to work independently with minimum supervision

· Knowledge in Financial Accounting and HR administration an added advantage

Career Progression

· Comprehensive on the Job Training on the company’s services will be provided to successful candidate with or without relevant Job experience.

· Mentorship by leadership team with MNC background and several years of international experience.

· Wide exposure to various business systems providing good opportunity for Career progression and advancement.

· Attractive Incentives scheme to reward high achievers.

· Good work-life balance working hours.

· Medical Package and benefits of industry standard.

We are seeking a highly driven and passionate individual who is enthusiastic about the smart home industry. This is a unique opportunity to not only apply your expertise but also to explore and growalongside our dynamic team. If you’re eager to innovate and take on new challenges, we want you to join us on this exciting journey!

Project Specialist is responsible for handle Smart Home project, taking responsibility for the entire project process, oversee the financial performance of smart home projects, focusing on continuous improvement based on feedback

What's your role?

• Product Development: Stay up-to-date on the latest home technologies and trends, oversee the product development lifecycle, including collaborating with suppliers to creting cutting-edge smart home solutions
• Supplier Liaison: Build and maintain strong relationships with suppliers to ensure product quality and timely delivery
• Work closely with the Marketing Team and Design Team to develop cohesive branding strategies and product positioning.
• Coordinate with the Retail Team to ensure seamless integration of smart home products in-store and online
• Smart Home System Setup: Lead the installation, configuration, and optimization of smart home systems in both residential and commercial settings.
• Team Leadership: Manage a diverse team of professionals, including Interior Designers, Technicians, and Installers, ensuring smooth operations and project delivery.

NOTE: Petrol, toll or parking charges arising from work purpose are all claimable.

What's the skill required?

• good command of written and spoken English and 中文
• aggressive and eager for growth (no matter in term of income or career)
• passion in Smart Home Technology Product

Who's there to support you?

We have our dedicated Technical Support (after-sales) team to assist you on product related query. You will also be working closely with our Procurement and Warehouse team to engage more in terms of products shipment and stock availability.

You also will be involved into various internal and sharing session about latest market analysis and sales challenges. Plus, you are expected to play an active role in brainstorming session and decision making meetings.

Benefit Package

1. Must-have:

• CPF, SDL and other necessary statutory contribution
• AWS
• Annual Leave-14 Days
• Medical Leave
• Compassionate Leave
• Travel Allowance

2. General:

• Medical Benefit
• Optical Benefit
• Dental Benefit

3. Special at DASHER:

• Insurance
• Laptop provided
• Company Trip
• Anniversary Gift – Thank you to be with us!
• Birthday Gift – Must celebrate!
• Snacks, and Refreshment provided
• Staff Discount – The deal can go real crazy~

Our client is a wine distributor and currently they are looking for a Digital Marketing Executive to join their team.

Job Details:

• Salary Range: $3000-$4000 (depends on experience)
• Working Hour: Monday to Friday (9am-6pm)
• Working Location: Kallang (Central)

Job Responsibilities:

• Develop and manage company’s websites, ecommerce platforms and online marketplaces.
• Strategize and manage digital marketing campaigns to drive sales increase, brand activation, conversion rates and traffic.
• Monitor and manage inventory level across all platforms, update product listing and pricing to maximize sales opportunities.
• Manage and optimize ecommerce platforms to improve customer experience.
• Analyze performance metrics and achieve ROI on digital marketing dollars.
• Develop and Optimize graphics, design, product description and content for digital marketing usage including EDM and social media.
• Research and Identify trends and craft promotional calendars based on current marketing trends.
• Facilitate on-line orders fulfilment, which include attending to customers’ enquiry, tracking and after-sales.
• Work with business units, partners and third parties in various stages of marketing initiatives.
• Support and Assist in events and perform tasks as assigned by Superior.

Interested applicants please send your resume to [email protected] or send to wa.me/6598955132. Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Lim Hui Min (Ailsa) (Reg No. R2094728)

Global Customer Assistance Services (GCAS) Operations provides emergency services to Visa cardholders around the world in more than 30 languages. Our services include emergency card replacement, emergency cash disbursement, reporting of lost or stolen cards, and general inquiries about benefits associ­ated with different types of Visa cards. GCAS also supports Finan­cial Institutions that access Visa Online (VOL) by granting access to content and applications, re­setting passwords, and providing general information.

The services are supported via Voice, Email and Chat channels.

What a Client Care Support does at Visa:

The Customer Service Support will be part of our World-Class Customer Support team where you will be responsible for supporting card holder’s needs on a variety of Visa products via inbound phone calls. You will complete work according to well-defined policies and procedures while delivering a positive customer interaction. We look for individuals who enjoy working in an environment that is as fun as it is challenging and can ensure that our customers receive world-class service. 

A Client Care Support is responsible for Voice Channel only.

In this role, you are expected to:

• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.

• Collaborate with peers to help cardholders, provide thought-leadership and inspire both customers and peers in a diverse business environment.

• Compliance to Key Control and other policies, including maintaining confidentiality in our secure environment.

• Evaluate the nature of each call and determine the appropriate action to complete the request.

• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.

• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.

• Provide general information and support on any VISA related topic or product and direct the customer accordingly.

• Provide status update on Emergency Card and Cash requests when customer calls to follow up.

• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.

• One Stop Fulfillment of Emergency service with customer and their banks.

• Use several computer programs to respond to customer inquiries.

• Document cases to show action taken.

Why this is important to Visa

This position is akin to a brand ambassador’s role. The role requires one to project the image of the company in the most professional manner. The services offered fulfilled the needs of the customers and bring in revenue to the company.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

· Responsible for project management, On-Premise Network Management, Cloud Deployment, implementation, testing, support, and maintenance of Cloud Hosting Environment.

· Provide support, act as liaison/ consultant for Deployment of SaaS solution on the Cloud Environment.

· Provide support for SaaS solutions on the Cloud Environment offered by the Company.

· Responsible for testing out different tools used for Code Scanning, Vulnerability assessment and penetration testing on our environment.

· Support team members in the continuous effort to enhance and upgrade existing Hosting environment to support changes in the technology and business environment.

· Provide good service and timely response to the needs of external customers and within the office

Sales and Marketing Manager - Myanmar Market

Job Description:

We are seeking a dynamic and results-oriented Sales and Marketing Manager to lead our efforts in the Myanmar market. The ideal candidate will be responsible for developing and executing effective sales and marketing strategies to drive growth, enhance brand presence, and increase market share.

Key Responsibilities:

• Market Analysis: Conduct thorough market research to identify trends, customer needs, and competitive landscape in Myanmar.
• Strategy Development: Create and implement sales and marketing strategies tailored to the Myanmar market, aligning with overall company objectives.
• Sales Management: Lead and motivate the sales team to achieve targets. Monitor performance metrics and provide coaching and support.
• Brand Promotion: Develop and manage marketing campaigns to enhance brand awareness and customer engagement.
• Relationship Building: Establish and maintain strong relationships with key clients, stakeholders, and partners in the region.
• Budget Management: Prepare and manage the sales and marketing budget, ensuring efficient allocation of resources.
• Reporting: Track sales performance and marketing effectiveness, providing regular reports to senior management.
• Collaboration: Work closely with cross-functional teams, including product development, customer service, and finance, to ensure alignment and support for sales initiatives.

Requirements:

• Education: Bachelor's degree in Marketing, Business Administration, or a related field. A Master’s degree is a plus.
• Experience: Minimum 5 years of experience in sales and marketing, with at least 2 years in a managerial role. Experience in the Myanmar market is highly desirable.
• Skills:Strong leadership and team management abilities.
  Excellent communication and interpersonal skills.
  Proficiency in data analysis and reporting tools.
  Ability to adapt strategies to meet local market conditions.
  
• Language: Fluency in English and Burmese is preferred.
• Travel: Willingness to travel within Myanmar as required.

What We Offer:

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and career advancement.
• A collaborative and innovative work environment.

If you are passionate about driving sales growth and marketing success in the Myanmar market, we encourage you to apply!

Are you a motivated sales professional with a passion for the automotive industry? Join our team at Motor-East as a Corporate Sales Executive, where you will play a key role in expanding our business-to-business (B2B) sales for BYD cars.

Key Responsibilities:

• Actively seek out and engage with corporate clients to drive B2B sales.
• Develop and maintain strong relationships with customers in the car trade industry.
• Identify and pursue new business opportunities to meet and exceed sales targets.

Requirements:

• Proven experience in sales, preferably within the automotive industry.
• Strong negotiation and communication skills.
• Self-driven, with a hunter mentality to seek out new business opportunities.
• Have valid class 3 driving license
• Preferably own a car.

What We Offer:

• Competitive basic salary and sales incentives (no capping).
• Petrol/ Transport reimbursement.
• Opportunity to work with a leading brand in the electric vehicle market.
• Work-life balance with Monday to Friday, 09:00 to 18:00 schedule.
• Work location: Toa Payoh

If you're ready to accelerate your career with a dynamic company, apply now to join us!

Job Description:
Communicate with customers as well as carrying out minor repair duties in a Shoe Repair Shop

- Will be trained to understand the construction of shoes & bags, understand its problem and how to repair it.
- Consult customers on the repairs that they need
- Contact customers for completed repairs
- Duplicate Keys

- 11am - 9pm (including weekends, if needed)

- incentives/bonuses provided on top of base salary

Skills that will be taught: Customer Interaction Skill, Glueing, Stitching, Polishing, Cleaning, etc. No Experience and qualifications needed. Training will be provided.

Job Requirements:

- Friendly, good with people

- 1 year Experience in Retail Sales

- Hands-on with working tools

- No Qualification requirements

Job Descriptions:

Be part of the team of a prominent Japanese semiconductor distributor expanding its share worldwide:

• Be in charge of Japanese customers in Southeast Asia as Sales PIC and handle daily enquiries on quotation, delivery, quality, environmental, legal, financial, technical and other related service.
• Communicate with internal parties and customers to optimize customer satisfaction while considering company’s interest / policy and having good communication, time management problem solving to handle wide-ranging transactions and issues.
• Conduct face-to-face or online meeting with customers or internal parties to maintain good relationship, to know customers’ production trend to budget sales amount or to discuss daily topics.
• Make an effort to avoid or clear long term inventory and update the status in various internal tools.
• Some Business trips will be required, whenever assigned, to visit our overseas customers.
• To be engaged in the Company’s expansion into new business sectors that is beyond semiconductor distribution.

Qualification & Requirements:

• Diploma or Degree in any discipline
• Basic knowledge of Electrical & Electronics Engineering will be beneficial
• Japanese language proficiency (N2 or above) or if not sufficient yet, willing to skill up
• Working experiences in semiconductor or electronics (min 2-3 years) or strong Japanese educational background or/and working experience in Japan
• Good communication skills with pleasant personality to work in team
• Good analytical skills with meticulous attitude, logical thinking & problem-solving skills
• Good knowledge of Excel, PowerPoint, Word and experiences with ERP system like Oracle/SAP
• Knowledge of Incoterms, export/import & logistics (warehouse/forwarding) will be advantageous

Responsibilities:

- Collaborate with the sales/business development team to understand customer requirements and use cases

- Conduct POC, demo, testing and setup of security system and video analytics

- Process knowledge of basic security technology including video analytics and application scenarios

- Manage and execute new/existing projects

- Collaborate with product teams to address specific customer needs and feedback

- Design and propose security technology solutions tailored to different verticals

- Process market knowledge in physical security industry for verticals ie. transportation, commercial building, hospitality, etc.

- Forward looking in term of industry/technology trend to improve business portfolio

Requirements:

- Diploma or Degree in any discipline

- Ability to understand and address customer requirements and translate them into

technical solutions

- B2B (Business-to-Business) experience in robotic/physical security

- Process negotiation, networking, presentation, project management, market analysis, strategic skill will be an advantage

Manufacturing Process:

• Operate Tape and reel machine according to the required output.
• Follow standard operating procedures (SOPs) and ensure all documentation is completed accurately.
• Prepare material to be used for tape and reel process.
• Coordinate machine buy off to technician and QA.
• Load raw materials into machines and ensure the consistent supply of materials throughout the production cycle.
• Update batching list / production records.
• Document production data such as quantity, quality, and downtime reports.
• Feedback any rejection / issues encountered during tape and reel process.
• Identify and report any malfunctions or operational issues to the production supervisor.
• Operate vacuum sealing machine according to the required output.
• Prepare packing materials to be used for tape and reel process.
• Update production records
• Identify and report any malfunctions or operational issues to the production supervisor.
• Other tasks related to operations assigned based on business needs.

Quality Assurance:

• Follow standard operating procedures (SOPs) and ensure all documentation is completed accurately.
• Perform incoming and outgoing inspection of finished goods.
• Feedback any rejection / nonconformities encountered during inspection.
• Perform machine buy off prior production run.
• Perform buy off activity for new package.
• Updating / keeping records of any discrepancies found
• Daily updating of inspection result.

Purpose:
The Systems Application Support associate will assist the Operations group in overseeing systems and applications, resolving software and solutions issues, and ensuring the operations environment is functional and operational. 

Essential Functions: 
•    Monitor & Respond to System Alerts
•    Troubleshoot and resolve Support Tickets as prioritized by the Platform Captains
•    Perform service restarts on servers
•    Analyze system logs for troubleshooting and identifying system improvements
•    Provide internal, cross-functional communication with Cardinal Customer Service(s) and production engineering to provide updates
•    Escalate issues internally as needed
•    Open & manage support tickets with third party vendors
•    Assist in setting up deployment and automation
•    Execute automated tests

Additional Responsibilities:
•    Other daily operations tasks as assigned 
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

About this Team

Sales team is responsible for:

• to expand business diversity of the company into B2B industry
• to establish strong presence of DASHER & LEVOIT branding and market share in Singapore offline channel

What's your role?

• Develop and sustain solid relationships with existing and new dealers
• Conduct research on potential prospects about their needs in order to provide customized business proposal
• Aggressively meet sales target and able to generate more sales
• Plan and execute for dealer or channel outlet promotional campaign and marketing activities
• Collaborate with internal teams to ensure successful delivery of products or services to dealers
• to explore more business opportunity for offline channel

NOTE: Petrol, toll or parking charges arising from work purpose are all claimable.

What's the skill required?

• good command of written and spoken English and 中文
• aggressive and eager for growth (no matter in term of income or career)

Who's there to support you?

You will be handed over with a list of our existing customers as your foundation to build up sales revenue. Your supervisor plays a tutor role for you to adapt and fitting into the role quickly, he will guide you through the industrial nature, customs as well as connection building.

We have our dedicated Technical Support (after-sales) team to assist you on product related query. You will also be working closely with our Procurement and Warehouse team to engage more in terms of products shipment and stock availability.

You also will be involved into various internal and sharing session about latest market analysis and sales challenges. Plus, you are expected to play an active role in brainstorming session and decision making meetings.

Benefit Package

1. Must-have:

• CPF, SDL and other necessary statutory contribution
• AWS
• Monthly Commission Reward
• Annual Leave-14 Days
• Compassionate Leave
• Travel Allowance

2. General:

• Medical Benefit
• Optical Benefit
• Dental Benefit

3. Special at DASHER:

• Insurance
• Laptop provided
• Company Trip
• Anniversary Gift – Thank you to be with us!
• Birthday Gift – Must celebrate!
• Snacks, and Refreshment provided
• Staff Discount – The deal can go real crazy~

Responsibilities:

• Provide tier-3 technical support for robotic systems, including hardware, software, and firmware components.
• Diagnose and resolve technical issues reported by customers, collaborating with the technical team to escalate and address complex problems.
• Document and report recurring issues to the Technical team to support continuous improvement and product development.
• Facilitate knowledge transfer sessions, training, and technical briefings to empower the Customer Success team in providing top-tier support to customers.
• Participate in testing and validation of new robotic systems and updates, providing critical feedback to ensure customer needs and experiences are addressed.
• Maintain detailed records of technical issues, resolutions, and feedback from customers and the Customer Success team.
• Develop and update technical documentation, user manuals, and support guides to assist the Customer Success team and customers in effectively utilizing robotic systems.

Requirements:

• Bachelor’s degree in Robotics, Electrical Engineering, Mechanical Engineering, Computer Science, or a related field.
• 2+ years of experience in technical support
• Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues.
• Strong communication and interpersonal skills, with the ability to effectively bridge gaps between technical and non-technical teams.
• This position may require occasional travel to customer sites.
• Good English communication skills (verbal and written).