Responsibilities:

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Close sales and achieve quarterly quotas
• Research accounts, identify key players and generate interest
• Maintain and expand your database of prospects within your assigned territory
• Team with channel partners to build pipeline and close deals
• Perform effective online demos to prospects

Requirements:

• Strong phone presence and experience dialing dozens of calls per day
• Proficient with corporate productivity and web presentation tools
• Experience working with Salesforce.com or similar CRM
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

The IDL Global Tech Strategic Alignment Specialist will play a key role in supporting the execution of engagement and alignment strategies and ensuring consistent messaging across various channels. This position requires a strong attention to detail, hands-on approach, strong organizational skills, a creative mind and the ability to collaborate effective with cross-functional teams across various timezones.

Areas of focus:

• Develop and produce engaging content for various communication channels and ensure content is aligned with brand guidelines and conveys key messages effectively.
• Work closely with Segment and Solution teams to gather information and insights and pull together the team’s key achievements for communication initiatives such as Newsletters, Townhalls, Webinars etc.
• Work closely with the Senior Manager to implement communication plans and strategies.
• Ensuring alignment and consistency of messaging
• Maintain and update the IDL Global Tech Intranet and content repository.
• Oversee and maintain the IDL Global Tech and Segment mailing lists, ensuring accuracy and consistency.
• Manage and update organizational charts to reflect changes in personnel, departments, and reporting structures.
• Maintain and coordinate the IDL Global Tech team calendar
• Craft compelling and engaging stories in a clear and concise manner to captivate and connect with diverse audiences (e.g. People News, Newsletters)
• Support the Strategic Alignment Lead to drive creative strategies and synthesise complex technical knowledge into Business Language, executed in creative ways to the right stakeholders

What you get to do in this role:

Job Responsibilities:

• Conduct various testing and analyses promptly.
• Analyze bulk product, in-process, raw material, or environmental samples following Standard Operating Procedures and Test Methods.
• Document results in compliance with current Good Manufacturing Practices (cGMP).
• Troubleshoot analytical methods and equipment issues.
• Participate in method transfers, validation, equipment qualification, and technical selection of QC equipment, standards, and reagents.
• Analyze assay trends, revise and update documents.
• Provide general lab support, including housekeeping, equipment maintenance, and inventory management.
• Undertake any other duties assigned by your Supervisor/Manager.

Requirements:

• Possess a Degree/Diploma in a relevant Chemistry or Science field, or equivalent.
• Have relevant work experience in a laboratory setting.
• Proficient in HPLC, Empower software, ELISA, PCR, CE, SDS-PAGE, IEF, icIEF, TOC, Protein concentration (A280 or SoloVPE), osmolality, potency methods, appearance, and other physiochemical methods.
• Familiar with cGMP regulations.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Strategy & Operations Specialist (Singapore)

12 months fixed term contract

As the Senior Strategy & Operations Specialist, you'll work with the APAC division of one of the largest video-sharing platforms with a growing community of video creators and consumers. You will work closely with senior leadership to ensure the organisation's efficient operation and the achievement of strategic goals.  This role is pivotal in ensuring that the organisation has the strategic communication, decision-making tools, and processes in place for clarity of direction and success.

Role:

• Craft compelling and concise internal communications aligned with company strategy
• Support senior leadership with the development and delivery of presentations for key business updates 
• Lead the organisation of important meetings, including Quarterly Business Reviews (QBRs) and team on-site, curate agendas for strategic forums, ensuring consistent communication and action-item follow-up.
• Develop and maintain decision-making frameworks to support effective information flow and decision execution.
• Manage scenarios related to budgets, asks, and justifications in consultation with leadership.
• Contribute to strategic planning processes to support effective resource allocation 
• Implement, track and prioritise a calendar of specific initiatives that align with the broader
• strategy and goals
• Collaborate with the insights & analytics teams to establish, track, and report on key performance indicators (KPIs).
• Regularly assess and compile results across areas to drive data-driven decision-making.

You:

• Bachelor's degree in Business Administration, Communications, or a related field.
• Minimum 5 years of relevant experience in strategy, operations, or a similar role, preferably 2+ years of experience in technological industry or deep understanding of the technological landscape
• Superb written and verbal communication skills with the ability to adapt messaging to varying audiences.
• Experience in a fast-paced, high-growth environment.
• Familiarity with tools for project management and performance analytics.
• Passion for the web video/video-sharing ecosystem and digital culture. Understand video-sharing platforms, its creators and identify opportunities to celebrate the creator community
• Exceptional organisational skills and meticulous attention to detail.
• Strong project management experience and a demonstrated ability to drive multiple projects to completion.
• Proactive self-starter with the ability to anticipate and troubleshoot problems.
• Comfort with data analysis and experience translating insights into actionable recommendations.
• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.!

Responsibilities:

• Manage the strategic relationship with key accounts with a long-term perspective as well as grow, develop and expand the market share.
• Lead the sales team by setting individual sales targets and develop achievable action plans.
• Establish sales objectives by forecasting and developing annual sales quota
• Projecting expected sales volume for existing and new products
• Implements sales programmes by developing growth strategies and action plan
• Maintains sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicator and competitors
• Identifying and mapping business strengths and customer needs with increasing client base
• Managing and retaining relationships with customers
• Perform market research to understand the various targeted industries
• Work closely with products and operations team on pricing and space sourcing with carriers & airlines
• Supervise and provide guidance to the sales team by encouraging and leading the team to meet the sales targets
• Align with regional commercial team on targeted market and directions

Requirements:

• At least 5 years’ experience within a similar position in the logistics and freight forwarding industry is preferred
• Proven experience or track records of past secured accounts and positive sales performance
• Proficient & advance in MS Office such as PowerPoint, Excel, Words etc

Job Description:

1. Front-line support for customer inquiries and issues via email and phone;
2. Diagnose and troubleshoot product configuration and functional issues remotely and onsite;
3. Effective escalation to Level 2 or product vendor for action and resolution;
4. Able to handle flexible working hours on demand basis; and
5. Maintain rapport with customers and competence in managing vendors; and
6. Any other ad-hoc duties assigned.

Job Requirement

• Degree/Diploma in Computer Science / IT Technology or equivalent
• Exposure to networking and security solutions such as firewall, load balancers, endpoint protection will be an advantage
• With working experience in an SI or distributor environment with network security skillset is a plus
• Good IT Knowledge in OSI Layer,TCP/IP, LAN/WAN and network security
• Ability to work under pressure with minimal supervision
• Excellent in communication and analytical skills
• Positive working attitude and team player
• Willing to work extended office hours when needed
• Fresh graduates are welcome to apply

Responsibilities

• Channel Establish and maintain professional relationship with key personnel in assigned partner accounts;
• Responsible for meeting assigned revenue and GP target in assigned partner accounts;
• Proactively plan joint event with assigned partner accounts to develop new sales and/or new logos;
• Manage opportunities and forecast;
• Manages potential channel conflict; and
• Drives adoption of company programs

Requirements

• Diploma/Degree in Information Technology or equivalent
• Min 3 years channel sales experience in related area.
• Possesses good communication skill and experience in selling with partners and enterprise customers.
• Experience in managing sales pipelines.
• Passionate, proactive, versatile, and self-motivated individual.
• Ability to work as a team.

Job Responsibilities:

• Manage customers on forecasting and ordering
• Analyse Price trends and forecast for account
• Follow-up on leads with new customers
• Service and maintain existing customer account
• Handle customer request and queries (e.g. short-time orders, etc.)
• Identify and respond to customer needs
• Establish and offer competitive price to customers
• Prepare and issue Sales Quotation using SAP
• Maintain inventory level for customer orders and optimise delivery
• Negotiate purchase pricing with suppliers for competitive advantage

Job Requirements:

• Possess a Diploma or Bachelor’s Degree, preferable inengineering
• At least 1 year of working experience in relevant fields
• Understand customer requirements and propose suitable solutions
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Relationship Management

JOB RESPONSIBILITIES

• Design and implement IT solutions, including hardware, software, and networking components;
• Manage and troubleshoot the organization's IT infrastructure to ensure optimal performance and availability;
• Install, configure, and maintain servers, workstations, and network devices;
• Collaborate with various Departments to identify and address IT-related issues;
• Implement security measures to safeguard the organization's data and systems;
• Provide technical support to end-users, addressing hardware and software issues promptly;
• Monitor system performance and implement improvements to enhance efficiency;
• Stay informed about emerging technologies and recommend innovative solutions to meet organizational needs;
• Create and maintain documentation for IT processes, procedures, and configurations;
• On-call support outside of regular business hours.

JOB REQUIREMENTS

• Diploma in Computer Science, Information Technology, or a related field;
• Certifications in these preferred: CompTIA A+, Network+, or Security+, Microsoft Certified: Azure Administrator or MCSA/MCSE, Cisco Certified Network Associate (CCNA), ITIL Foundation;
• Proven experience as an IT Engineer or similar role;
• Proficient in networking, server administration, and system integration;
• Strong knowledge of hardware, software, and security best practices;
• Excellent problem-solving and troubleshooting skills;
• Ability to work independently and collaboratively in a team environment;
• Excellent communication and interpersonal skills.

Only shortlisted candidates will be notified.

Team Summary

Cybersource, a Visa company, is a global leader in eCommerce payment management. Cybersource was one of the world's first payment gateways, connecting online merchants to payment networks, including Visa. Today, Cybersource offers a full-service payment management platform for eCommerce merchants, combining global payment processing, fraud management and payment security systems.

The Tech Support Analyst team is a global Level 2 Client Services function within Cybersource. It carries responsibility for investigating and solving Cybersource product queries submitted by the client (Direct/Channel Reseller, the global Level 1 team, and other internal stakeholders). The role liaises regularly with numerous departments internally example: Account Management, Pre-Sales, Technical Account Manager, Back-Office teams to name a few.

What an Associate, Tech Support Analyst does at Visa:

The Tech Support Analyst team is a Tier 2 Client Services team tasked with supporting and assisting online and point of sale merchants, acquiring banks and partners using all Cybersource Enterprise products and services. The candidate will be responsible for providing web support, direct phone, and email to our clients. These will include assisting new and existing clients with setup of Cybersource’s digital/online payment services, educating client on the use of our enterprise business center, reports and continuing to resolve any hurdle the client might face during the interaction with the Support Analyst.

The candidate will work with other teams inside and outside the Client Service organization, provide product training, and interface with customers on a regular basis. Work streams covered by this role are scheduled, proactive & reactive in nature making this one of the most varied & flexible roles within the company. The role carries implicit leadership principle, so whilst there is no management of staff, the candidate will be required to work independently, flag concern, display accurate interpretation and response as a world class client services organization.

In this role, you are expected to:

• Accurately Interpret and response client queries on Cybersource Product and services
• Troubleshoot, replicate, and escalate product and services concern with Level 3 teams
• Using processing driven methodology
• Provide excellence client service standard
• Enter pertinent case data into CRM to track progress
• Liaise with appropriate internal teams and external parties to resolve outstanding client issues with Cybersource’s products and services
• Maintain expert knowledge of Cybersource products and services through training and self-study
• Own and maintain internal process documentation and Knowledge Base articles
• Configure internal systems to enable effective processing for clients using our services
• Offer knowledge sharing and internal support to local / global team

Why this is important to Visa?

The Level 2 function within Cybersource is a crucial client facing role in ensuring that various stakeholders are aware of challenges faced by the front-line teams and how these relate our products and requirements within an ever-changing landscape.

The function serves to display the wealth of product knowledge to our clients and our understanding on how we can help support their businesses.

Projects you will be a part of:

This role will involve process improvement and ad-hoc project assigned by the management team. The goals of these project are to improve and enhance service level targets.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

MicroStrategy’s Sales Engineers (Pre-sales Consultants) have a key role in the ASEAN Region. As Pre-sales experts, our Sales Engineers are accomplished at dealing directly with clients, along with international colleagues, to help secure results for a global, market leading listed company (NASDAQ: MSTR). Our Sales Engineers work closely with our Sales and Customer Success Management organizations to provide technical solutions for our prospective and existing customers, as well as with our Product and Consulting organizations to provide customer feedback and project handover. They are responsible for designing solutions that will address and resolve a customer's business issues, while evoking confidence in our technology platform and removing all technical objections in the sales cycle.

Our Sales Engineers work in tandem with our Account Executives to understand the customers’ goals and challenges to effectively position the value of the MicroStrategy platform. They will manage the technical aspects of the pre-sales engagement, customize demonstrations and respond to technical objections, RFIs and RFP all based on the goal to prove MicroStrategy can meet customer’s decision criteria.

Our Sales Engineers are one of the most interactive groups within the customer engagement lifecycle and help to drive pipelines by supporting marketing events, content, MicroStrategy days, etc. The successful candidate will have a consultative sales approach, and value the importance of teamwork. This position is critical to the success of our Sales organization in describing and showing how we provide cost-effective solutions that deliver business value to our customers. 

You will work with our Regional Partner Managers to understand and grow the enablement level of MicroStrategy’s Partners, as well as make sure that the key MicroStrategy Partners are supported in building their business with MicroStrategy.

Your Focus

• Understand a customer’s goals and challenges through successful discovery to effectively position the MicroStrategy platform in a way that differentiates us from the competition and brings clarity to where we can add value in a customer’s architecture.

• Scope, build, and present custom demos and presentations that address key business value for our prospects.

• Take technical ownership of the sales opportunity, respond to objections and can manage most aspects of the sales cycle with little assistance.

• Handle multiple customer engagements simultaneously.

• Research, scope and respond to customer RFIs and RFPs and take initiative in sharing results with all team members.

• Supports Partners and engages with Partners of MicroStrategy to identify and define joint opportunities. The individual will provide functional and technical advice, sales training and other in-person support to Partners on an as-needed basis.

• Advance the product knowledge of MicroStrategy partners through education, training, skills transfer, and best practices.

• Stay up to date with our demo content and product positioning and be an early adopter of incorporating these changes into our product positioning.

• Confidently present and articulate the business value of the MicroStrategy platform at all levels of the customer’s organization.

• Have a natural passion for new technology, be innovative, and create new solutions with out-of-the-box thinking

• Support pipeline generation with marketing events, content, onsite MicroStrategy days, etc.

• Constantly learn and develop expertise in MicroStrategy software through product training classes and unsupervised work assignments. Uses this experience and knowledge to develop expertise in MicroStrategy software including new releases.

Tasks

• Manage daily workplace operations including office supplies and foster communication and collaboration by designing/activating the workplace as the point of experience
• Serve as first point of contact for visitors and reception for guests and contribute to the organisational development as brand ambassador with focus on hospitality and operational excellence
• Provide secretarial support to the Board of Management, which encompasses scheduling and coordinating meetings/appointments, assisting in business travel, collating reports and presentations, and take charge of asset management which includes company cars and insurances
• Work with building management and external vendors to ensure adequate maintenance of office premises/equipment
• Establish and optimise office systems/processes and update policies/documentation, to improve the work environment and enhance the employees’ experience, health, and safety
• Support the HR department in the onboarding/offboarding of new employees, organisation/ execution of events and internal communications for better employee well-being and engagement

• Degree holder with at least 5 years of experience in general administration
• Excellent interpersonal/communication skills and a strong team player
• Customer oriented with positive service attitude and pleasant personality
• Experience in facility management and HR operations is an added advantage
• Strong organisation skills, resourceful and able to handle multiple tasks and work independently

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Establishes project priorities and schedules, in line with strategic plans and operating objectives. Provides specialized advice, facilitation, and support to management, faculty, staff, and/or students in the development and implementation of effective systems, procedures, programs, and/or practices. May oversee one or more specified key operational or business functions for the unit, as appropriate to individual requirements:

• To coordinate with ID for installation job that involves renovation
• To conduct site survey if site surveyor is not available.
• To handle RMA cases when necessary.
• To stand in for installation team when necessary.
• To perform servicing duty when necessary.
• To conduct check on installation team and report to management on workmanship compliance.
• troubleshooting and training
• QC of installation works
• Any other task assigned by Ops Director/Manager/Ops Executive
• To assist customer in resolving with smart home application issue

Requirements:

• Willing to work 5.5 days work week
• Able to build good rapport with customer
• Able to coordinate installation
• Willing to travel and service client on-site
• Class 3 Driving License

Benefits:

• Annual Increment
• Performance Bonus
• Health Benefits
• Birthday leave

Institute for Pedagogical Innovation, Research & Excellence (InsPIRE) is a collaborative entity within the Nanyang Technological University (NTU) with a mission to unite various entities and foster a culture of excellence in teaching and learning.

InsPIRE is seeking a Research Associate to drive research in Artificial Intelligence, Science of Learning, and Pedagogical Innovation, and to engage in interdisciplinary education initiatives, social media promotion, fostering academic integrity and enhancing InsPIRE's impact.

Key Responsibilities:

1. Research and Innovation:

• Conduct research in use of AI in education, Learning Science, and Pedagogical Innovation

• Conduct research in use of technology to enhance teaching and learning

• Collaborate on experimental designs, data collection, and analysis methodologies

2. Social Media Engagement:

• Promote research initiatives through engaging content on various platforms

• Create multimedia content to boost InsPIRE's visibility and communication

3. Student Effective Learning Series:

• Co-plan and market student activities, workshops, and webinars

• Design and create publicity for effective learning events

4. Publicity for Interdisciplinary Education:

• Create compelling narratives for Interdisciplinary Collaborative Core curriculum

• Showcase benefits of interdisciplinary education through strategic collaboration

5. InsPIRE Report Editor-in-Chief:

• Produce and curate bi-annual reports, ensuring clarity and accuracy

• Collaborate with contributors and design teams for impactful presentation

6. Academic Integrity Policy Team:

• Contribute to the development and enhancement of academic integrity policies

7. Website Administration Team:

• Administer and maintain web content, ensuring functionality and accuracy

• Implement updates and improvements, including a mobile-first layout

8. Administrative Duties:

• Participate in team meetings, discuss progress, and address challenges

• Assist in event coordination, project management, and adherence to timelines

Job Requirements:

• A Bachelors or Masters degree from a recognized university.  STEM area preferred.

• Proficiency in graphic design, video production, and content creation

• Experience in planning and organizing workshops, webinars, and events

• Demonstrated expertise in research methodologies

• Familiarity with academic integrity policies and guidelines, and experience in contributing to policy development

• Proficiency in website management and content updates

• Experience in editing reports and adherence to editorial publication standards

• Excellent written and verbal communication skills

• Pedagogical knowledge of teaching and learning

• Excellent team player with demonstrated ability to work independently

• Demonstrate initiative, adaptability and creative problem-solving

We regret that only shortlisted candidates will be notified.

• Manage and service assigned customer accounts locally and overseas.
• Develop an assigned geographic sales area or product line to maximize sales revenues and meet corporate objectives.
• Assist customer to select/qualify the appropriate products based on their requirement.
• Establish good customer relations, farm and to improve business performance
• Support customers' orders and claims with internal admin operation.

Description

We are currently recruiting dedicated sales assistant to join our retail team. Among the responsibilities of a sales promoter are attracting customers and generate profits, assisting with product releases and events, improving product knowledge, answering questions, and addressing customer concerns. In a fast-paced environment, you should be able to multitask and provide excellent customer service.

To be a great sales promoter, you must be extremely passionate about the products and can inspire others. Outstanding sales promoters can connect with audience on a personal level and tailor their presentations to multiple demographics.

Responsibilities:

• Listening to customers' needs and assist them in finding the best product for their requirements
• Constantly expand product knowledge and deliver it in engaging ways to customers
• Follow up with customers and provide guidance on product selection
• Set up attractive product displays and promotional booths
• Provide product demonstration, presentation to customers and other stakeholders
• Engage in meaningful interactions and develop positive customer relationships
• Provide feedback for improvement to the retail and management team
• Meet daily targets and submit sales reports and EOD reports accurately
• Ad-hoc tasks given by Store Manager or Supervisor

Requirements

• Minimum Nitec/ Higher Nitec/ Diploma in Hospitality or related fields
• Willingness to learn and understand the consumer electronics technical specifications
• Ability to understand customer needs and handle different types of personalities
• Comfortable with working 5.5 days a week
• Well-groomed, pleasant, and cheerful personality
• Good interpersonal skills and able to communicate well
• A proactive and highly motivated team player
• Prior experience / knowledge for Aircon is a bonus

We are looking for someone who is excited by challenges and enjoys chasing and negotiating hard deals!

As a hunter, you will be involved in developing and executing sales strategies aimed at developing new businesses and reinforcing the presence of the Chinese Media Group (CMG) products in the current and new market verticals. You will work closely with the Editorial team, as well as the internal Branding and Marketing team to promote and sell integrated media solutions across the various CMG platforms, ranging from print, digital, radio to out-of-home media, to businesses. This includes drafting of sales proposals and preparation of client presentations.

Also, you are expected to grow and exceed personal sales targets as an individual, and be part of a bigger team to drive revenue as a whole. You will also be required to carry out markets, competitors and clients intelligence gathering.

Requirements:

• A Degree in Business or relevant field; 3 to 5 years of sales experience in the media industry would be advantageous
• Effectively bilingual in English and Mandarin as this role supports Chinese content
• Ability to conceptualise, strategise, present and execute creative ideas
• Both a strong team player and individual contributor; outgoing, resourceful and self-motivated
• Excellent interpersonal and presentation skills
• Able to work in a dynamic and fast paced environment

The Opportunity

We, at Flywire, are seeking a Client Success Specialist, Travel who will work with the Travel sales team and management in the execution of strategies and tactics designed to increase growth of client base, improve client retention, upsell to increase revenue, find opportunities for improvement, provide accurate and timely issue resolution and assure clients utilize the Flywire International Payment Solution.

• Building and maintaining strong relationships and communication within key business client accounts
• Creating the ideal strategy for each business client to maximize money moved and increasing revenue through up-selling
• Providing clients with analytics and additional reporting mechanisms through a quarterly/bi-annual business review
• Working with existing business team to build out standard methodologies for client on-boarding
• Strategic Consultation- Become a payment expert for our merchants, delivering expertise, education, leadership and guidance to merchants on their global payments strategy.
• Provide a feedback loop for The Client, by gathering merchant’s feedback, evaluating the evolution of merchant needs, and communicating these to product and management personnel.
• Developing and maintaining a current knowledge and understanding of all services provided by the company and maintaining, at all times, a professional and ethical relationship with clients when representing the company
• Execution and results oriented- A strategic thinker with excellent project management skills and the ability to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial environment with little supervision.

Your Career

As part of the Programs and Facilitation team, the Sales Enablement Coordinator will be responsible for coordinating and managing the logistics for our global, virtual and in person training sessions. You will work closely with program leads, cross-functional teams and external partners to ensure smooth execution of training programs. The Sales Enablement Coordinator thrives in a fast paced environment, has strong attention to detail, is organized and process driven. You will assist in managing the coordination, logistics and results monitoring of enablement programs to support new hire sales onboarding, sales kickoff events, continuous learning programs and other special projects. 

Essential Duties and Responsibilities

• Coordinate and manage logistics for global, virtual, and in-person training sessions, ensuring smooth execution and a seamless learning experience for participants.

• Collaborate with cross-functional teams, including Sales, Marketing, and Product, to understand training needs and objectives, and assist in translating them into impactful training programs.

• Schedule and coordinate logistics for training sessions, webinars, and workshops, including venues, Zoom setup, and execute participant communications.

• Assist in tracking and managing of budget and expenses for on site training, ensuring cost-effective delivery of training initiatives.

• Collect and analyze participant feedback and training effectiveness metrics, making recommendations for continuous improvement.

• Assist in the onboarding process for new sales team members, providing logistical support and coordinating training activities.

• Assist in creation and management of Seismic pages for our team’s programs to ensure up to date, relevant information and content

We are looking for a VP, Sales & Client Growth with the experience, creativity, passion and strategic vision to achieve our ambitious growth plans. This is an opportunity to have real influence and impact within an innovative, dynamic, and ambitious company.

As the VP, Sales & Client Growth your key accountabilities will include:

1. Driving growth in the region and implementing a sales strategy for acquiring new logos for Epsilon’s MarTech & AdTech business
2. Leading strategic sales planning and account management process; establish and drive sales quota for sales associates
3. Acting as the local leader for SG commercial employees, embedding the Epsilon culture and driving morale and camaraderie across teams
4. Building trusted relationships with CEOs of our sister agencies and collaborating with them to generate Epsilon revenue within Groupe clients
5. Leading conversations with CMOs/Marketing Directors of prospective clients in the pre-sales and solutioning process to bring a consultative approach to their marketing and sales challenges. Strong understanding of Epsilon’s MarTech/AdTech offering
6. Being the Epsilon brand ambassador in the local market for all events and PR related activities

Success Criteria

As the VP, Sales & Client Growth some of the key performance criteria are:

• Building a high performing sales organization for Epsilon in the SEA region
• Building strong relationships with CMOs across global and regional brands
• Achieving/exceeding sales quotas across Epsilon’s platforms
• Developing trusted relationships with Groupe CEOs
• Applying deep domain knowledge and understanding of the marketing space in Asia across Digital Media, CRM, loyalty and digital experience

The Product portfolio you will take to market -

Rooted in privacy and driven by powerful AI and the industry's most robust data, Epsilon PeopleCloud-(EPC) personalizes each person's journey, driving better outcomes for our brand’s customers. It comprises award winning and industry leading products that cut across loyalty, data management platforms and digital media.

EPC is a best-in-class marketing platform for hyper-personalizing consumer journeys with true performance transparency.  Click here to learn more about EPC.

COMPANY DESCRIPTION

Who we are

If youre passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapores largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What its like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. Were privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asias top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees were a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You dont need to have MICE experience to work with us. Were looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Develop targeted new key account relationships and drive revenue growth.
• Consult customers marketing needs and provide value-based customer-focused solutions to meet their business goals.
• Liaise with marketing teams to devise and implement sales campaigns
• Manage sales pipeline and provide accurate and timely reports.
• Build and grow your knowledge of the industry, customer, and developments in the Beer and F&B sector to maximise on potential opportunities.
• Build and maintain strong relationships with our customers.
• Improve retention and growth of existing business.

• Minimum 4 - 5 years of proven sales track record within B2C events.
• Established relationship with food, beer, winery or alcohol industry.
• A proven record of negotiating and securing new business.
• Personal drive, ambition, and enthusiasm for sales with a proven ability to beat targets.
• Excellent interpersonal, written and spoken communication skills.
• Meticulous, detailed, resourceful, independent and a good team player.
• Location: Braddell

Job Description:

• Experience in Canvassing, door to door sales and cold calling to customers.
• Preparing quotes and proposals for clients.
• Managing and retaining relationships with existing clients.
• Identifying and mapping business strengths and customer needs
• Demonstrating our solution via the video conference or face to face meetings.
• Maintaining a strong understanding of products and services

Job Qualifications:

• Bachelor's degree/Diploma or equivalent experience
• 2 - 4 years' experience in sales and hunting role.
• Strong communication and interpersonal skills
• Self-motivated and results driven
• Focused and goal-oriented

ABOUT YOU:

· Work ethic - you're self motivated, driven and hungry. The opportunity to learn, grow and succeed is what drives you whether its in sales, chess or as an elite athlete, your work ethic is key;

· Interested in being part of a fast paced environment;

· Team player with excellent oral and written communication;

· Proactive - feel confident in your decision-making and welcoming change as an opportunity;

· Strong project management skills with the ability to multi-task and ensure operational functionality.

We regret that only shortlisted candidates will be contacted.

By submitting your application or résumé to us, you will be deemed to have agreed and consented to us collecting, using and retaining your personal information for employment consideration

Position Overview: We are seeking a motivated and results-driven Sales Engineer specializing in Electronic Security Systems to join our dynamic sales team. As a Sales Engineer, you will play a crucial role in promoting and selling our comprehensive range of electronic security solutions to clients and businesses. Your technical expertise, combined with excellent interpersonal and communication skills, will enable you to effectively understand customer needs, propose tailored solutions, and drive revenue growth.

Responsibilities:

1. Identify and Generate Leads: Research, identify, and develop new business opportunities within the electronic security systems market. Proactively seek out potential clients, build relationships, and generate qualified leads.
2. Consultative Selling: Understand customer requirements, challenges, and pain points related to electronic security systems. Conduct thorough needs assessments and provide tailored recommendations to meet their specific needs. Present technical proposals and solutions that align with customer requirements and business objectives.
3. Product Demonstrations and Presentations: Conduct compelling product demonstrations and presentations to prospective clients. Showcase the features, advantages, and benefits of our electronic security systems, addressing technical queries and concerns effectively.
4. Solution Design and Proposal Development: Collaborate with the technical team to design and customize electronic security system solutions that align with customer needs. Develop comprehensive proposals, including cost estimates, scope of work, and project timelines.
5. Negotiation and Closing: Engage in pricing negotiations and contract discussions with customers. Work closely with the sales team to ensure successful deal closure, meeting or exceeding sales targets and revenue objectives.
6. Relationship Management: Build and maintain strong relationships with clients, contractors, architects, and consultants. Provide ongoing customer support and act as a technical point of contact to address post-sales inquiries and issues.
7. Market Research and Competitor Analysis: Stay updated with industry trends, emerging technologies, and competitor activities. Conduct market research to identify new market segments, potential partnerships, and business growth opportunities.
8. Collaboration and Knowledge Sharing: Collaborate with cross-functional teams, including engineering, operations, and project management, to ensure seamless execution of projects and customer satisfaction. Share industry knowledge and best practices within the sales team.
9. Collaborate with project teams to ensure the successful execution of security projects, including technical design, installation, and troubleshooting.

Requirements:

1. Education and Experience:

• Diploma/ bachelor’s degree in electrical engineering, Computer Science, or a related technical field. Fresh graduates are welcome to apply.
• Experience in sales engineering or technical sales roles within the electronic security systems industry is preferred.
• Strong understanding of electronic security systems, such as access control, video surveillance, intrusion detection, and fire alarm systems.

2. Technical Knowledge:

• Proficient knowledge of electronic security system technologies, including hardware, software, and integration capabilities.
• Familiarity with industry standards and regulations related to electronic security systems.
• Ability to analyze customer requirements and design comprehensive security solutions.

3. Sales Skills:

• Excellent communication and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.
• Strong negotiation and closing skills.