• Desktop Publishing - receiving & checking of all editorial completed pages (English, Chinese, Malay & Tamil) as well as overseas publications
• Electronic transmission of completed pages to the designated print sites
• Liaison with Marketing and Editorial on day-to-day page flow and advertising material issues
• Picture enhancement using Adobe Photoshop Application for both editorial and advertising images
• Updating & creation of shipping schedule and obituary ad make-up using Adobe InDesign Application
• Receiving and quality check of all in-coming advertisements from advertising agencies
• Provide feedback to Marketing department if advertisement material submitted does not conform to printing specifications
• Assign copy instruction for all advertisements
• Filing, sorting and housekeeping of all advertising materials and newspapers
• Training will be provided

Requirements:

• Minimum GCE "N" / "O" level
• Able to operate Windows or Mac OS
• NTC or Nitec Graphic Reproduction and knowledge of Adobe Applications (InDesign & Photoshop) will be an added advantage
• Good knowledge of colour management and experience in digital imaging is preferred
• 5-day week with night and day shift rotation (PH and Weekends included, with rotational off-days)

• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers’ needs and wants
• Recommend and display items that match customer needs
• Welcome and greet customers
• Manage point-of-sale processes
• Actively involve in the receiving of new shipments
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all companies policies and procedures

Roles and Responsibilities:

- Assist the Product Owner to refine user stories, document acceptance criteria, break use cases to user stories, and define business rules and the scenarios.

- Assist the solution architect to translate business requirements to technical requirement.

- Ensure clear and complete understanding of user stories and use cases requirements.

- Translate user stories and use cases into test conditions and expected results for product, performance and UAT.

- Ensure the product fulfil the requirements during iteration reviews and system demos.

- Act as a Subject Matter Expert to manage the stakeholders/ user

Qualification/ requirements:

• Bachelor's Degree in Computer Science, Engineering or similar domain; Related professional/technical qualification will be advantageous although not mandatory

• At least 4 years of experience in project management, application delivery and solution design.

• Good functional, technical knowledge and experience in CRM platforms (e.g., Microsoft Dynamics 365)

• Experience in communicating with technical and non-technical stakeholders

• Previous experience of healthcare domain is good to have.

• Proven result-oriented person with a focus on delivery

• Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience (in aggregate no less than 2 years) preferred.

• Good understanding and experience in software development life cycle

• Non-technical / Soft Skills Good Oral & Written Communication skills & a team player.

• Experience of leading a team of more than 3 – 4 people.

• Good problem solving, analytical, synthesis, system thinking and solutioning skills.

#LI-SYNX08

Office Location: Pioneer Turn, Jurong
(2 Days WFH, Transport Provided)

Main Responsibilities

E-Commerce Operations

• Communication bridge between HQ/Brands and Operations team to ensure all requirements from Brands are met in actual operation.
• Urgency and accountability when solving critical issues relating to e-commerce order fulfillment or customer satisfaction.
• Ensure a healthy stock level for all packaging materials by reviewing and giving the green light for weekly replenishment, ordering new stocks if needed, and coordinating with Supply Planners or Brands on the incoming stock date.
• Organize monthly updates from Brands and communicate to the Operations team in a timely, precise, accurate, and concise manner.
• Subject matter expert for engraving to ensure HQ, Brands, and Operations are aligned.
• With an understanding of the end-to-end process for e-commerce orders, tackle requests or improvements with critical, creative thinking, ensuring esteemed brand image, customer satisfaction, and operational excellence.

Purchasing

• Understanding procurement flow: RFQ, quotation comparison, negotiation, PO, DO, and Invoice.
• Understanding of payment terms and Inco terms.
• Issue PO for purchases initiated by Brands or e-commerce packaging materials.
• Coordinate closely with Brands, Suppliers, the Singapore shipping team, and Operations on the ordering and shipment of all PO items.

Warehouse Stock Segregation

• Evaluate the feasibility of requests and execute those requests by giving clear instructions to all stakeholders involved.
• Maintain all resources related to Warehouse Stock Segregation and ensure all files are up-to-date with accurate information.
• With an in-depth understanding of the Warehouse Stock Segregation methodology, provide suggestions to stakeholders when they have inquiries on order fulfillment.
• Continuously improve resources and working files based on users’ feedback.

Warehouse Scorecard and Display

• Ensure timely communication of the latest slides for the Safety Notice Board to the Warehouse Executive.
• Update M-1 warehouse KPIs in the scorecard file before the monthly meetings.

Projects

• Initiate and lead projects that increase capacity and productivity, decrease cost, and/or improve quality.
• Provide timely project progress updates to key stakeholders and project sponsors.
• Actively search for and suggest solutions that are sound and has a reasonable ROI.

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.  

We are disruptive.  We work hard but try not to take ourselves too seriously.  We are highly adaptable and constantly evolving.  We are passionate about our product, and we live for our customers.  We have high expectations and a career at ServiceNow means challenging yourself to always be better. 

Role:

ServiceNow is seeking highly motivated and professional individuals to join our team and play a critical role in delivering world-class customer satisfaction.  In the role of Support Account Manager (SAM), you will be a member of a highly skilled team focused on a select set of high profile, strategic customers whilst delivering high quality service. Additionally, you will be responsible for driving cross-functional teams to ensure customer issues are clearly identified and resolved effectively.   

As a SAM, you will coordinate a high-touch support experience for our largest and more strategic customers.  The SAM will be delivering both proactive and reactive services and act as a central point of contact for all support related activities.  Working as a ServiceNow and a customer advocate, the SAM helps coordinate activities to ensure timely resolution of customer cases and problems.  A SAM provides regular communications by conducting service reviews, providing operational summaries, and driving status updates on all open high-priority cases.  A SAM should be comfortable presenting to all levels, including C-Level stakeholders.     

What you get to do in this role:  

• Use industry leading software management tools to proactively identify potential degradation of service issues to mitigate and/or resolve business impacting events for customers.
• Deeply understand the customer’s business strategies, challenges, and IT landscape.  Possess the ability to deliver business value by aligning ServiceNow solutions to address the customer’s short and long-term support needs.
• Understand and explain ServiceNow application, features, and benefits as it relates to customer needs.
• Offer exceptional customer service, including maintaining customer relationships and ensuring ServiceNow’s reputation is protected.
• Partnering with the customers assigned counterpart on a frequent cadence with the intention of continually moving the relationship forward.
• Ability to maintain credibility and trust through action and responsiveness within your designated customer accounts.
• Drive regular scheduled customer conference calls and customer meetings to ensure the continual flow of information with timely updates on all open cases, changes, problems, and on-going projects.
• Facilitate summary status reports, including monthly performance reviews and quarterly service reviews.
• Act as the mediator between customers and ServiceNow with reference to mandatory upgrades, patches, and security requirements.
• Manage, document and report on performance against service level agreements (SLA's) and where SLA’s are not being met document and oversee an action plan that will result in meeting and exceeding those commitments routinely.
• Drive continual improvement for the customer and their environment through trend analysis and partnering with the internal account team to be a champion of change.
• Review open cases, problems and changes communicating aligned priorities to assigned ServiceNow teams to ensure a timely response and resolution.
• Act as an escalation point for customer impacting business critical issues.

Job Responsibilities:

(To deal with 2B end user)

• To develop business opportunities, pipeline leading to sales closure and to achieve monthly sales target set
• To identify and pursue prospects through various lead generated activities, including direct mailing, cold-calling and referral program
• To meet with prospects to understand their purchase requirements, decision making process criteria and ultimately supporting them to enhance their business through the various solutions offerings
• To provide value propositions, prepare quotations thus leading to the conclusion of sales
• Continuous engagement of existing customers

Job Requirements:

• Self-motivated and competitive
• Strong communication skills and able to engage with people at all levels
• Able to work independently and also a strong collaborative team player
• Ability to speak and write in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters

Roles & Responsibilities

• Coordinate Marketing activities.
• Liaise and follow up with customers
• Maintain up-to-date billing system & Customer detail.
• Generate accurate and send out invoices on time
• Investigate and resolve customer queries
• Daily administrative duties such as preparing reports
• Filing, sorting documents General ad hoc office job
• Communicate with customers via phone, email, mail or personally
• Perform any other ad-hoc duties as assigned.
• Post-sale admin duties

Requirements

• Minimum degree in business administration
• Strong sales skills at least 2 years’ experience and knowledge renewal maintenance contract.
• Strong communication skills both written and verbal
• Proficiency in Microsoft Word and Excel
• Good interpersonal skills
• Ability to work in team and call clients
• Pleasant, positive and willing to learn

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

Roles & Responsibilities

We are seeking a highly motivated and experienced Sales Manager to join our dynamic and fast-paced team. This is a unique opportunity to join a team of professionals in a dynamic and growing organisation, where your contributions will be valued and rewarded.

About this Role: -

The Sales Manager is a key position in this fine wine company, and is in charge of business development within assigned accounts/territory. It includes promoting products for his/her customer portfolio and leading the offer preparation process, and business negotiations through to finalized sale. The position reports to the CEO of the company. This role requires strong business acumen, negotiation skills, and the ability to thrive in a competitive international business environment. The Sales Manager ensures well-executed sales strategies and key accounts’ continuity, effectively ensuring the viability of the business, and is an essential part of the team.

Overview: -

• Full-time, Permanent Position
• Work Days: Monday to Friday (5 days per week)
• Work Hours: 9:00 a.m. to 6:00 p.m.
• Work Location: Kallang (hot desk / flexi)
• Monthly Base Salary: $4000 - $4500
• Variable: personal commission

Your Responsibilities: -

• Develop the business, working closely with CEO to formulate planning and strategy to maximize sales and profit, with a good understanding of company positioning.
• Present regular reports for market forecast and analysis, ensuring profitability of the business.
• Maintain, improve and establish relationships with customers, initiating the processes of ordering, payment, delivery, and any service recovery if required
• Support participation in trade shows and industry events for branding and networking
• Develop new team members with guidance and product knowledge
• Occasionally, provide cover in the absence of colleagues

Requirements: -

• 2 to 3 years experience in fine wine sales or key account management, with knowledge of portfolio management.
• Independent with leadership attributes, with good communication and interpersonal skills

The Domain Specialist is responsible to maintain high levels of service and ensuring all IT operations activities are performed. The candidate is a subject matter expert in technology and/or business domain. This candidate is responsible to drive both internal and external teams in the resolution of complex problems or highly innovative resiliency related actions.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Assist as Subject Matter Expert and Drive organizational capability to effectively apply service operations and maintenance framework

• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance

• Assist in blueprints for operational support material for disciplines of applications are concise and complete; covering (internal security and technology standards)

• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

• Provide guidance to the team to ensure the best support and best standarization of approaches possible for systems availability

• Support and assist in high severity incidents and drive problem management meetings

• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support experience

• Proven client engagement experience / vendor management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

Responsibilities:

• Provide sales support and coordination for the automotive sales team.
• Assist with order processing, tracking, and fulfillment.
• Coordinate with internal teams to ensure timely delivery of products to customers.
• Prepare sales quotations and proposals.
• Handle customer inquiries and provide product information.
• Monitor and maintain accurate sales records and customer databases.
• Track sales activities, forecasts, and targets.
• Assist in identifying new business opportunities and developing sales strategies.
• Collaborate with the marketing team to support sales campaigns and promotions.
• Provide administrative assistance to the sales team as needed.

• Minimum GCE 'O' Levels or equivalent.
• Prior experience in sales support or customer service role, preferably in the automotive industry.
• Knowledge of automotive products, parts, and industry terminology.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications.
• Attention to detail and accuracy in data entry and documentation.
• Ability to work in a fast-paced and dynamic environment.
• Positive attitude and a willingness to learn.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Roles & Responsibilities

We are seeking a highly motivated and experienced Senior Sales Manager to join our dynamic and fast-paced team. This is a unique opportunity to join a team of professionals in a dynamic and growing organisation, where your contributions will be valued and rewarded.

About this Role: -

The Senior Sales Manager is a key position in this fine wine company, and is in charge of business development within assigned accounts/territory. It includes promoting products for his/her customer portfolio and leading the offer preparation process, and business negotiations through to finalized sale. The position reports to the CEO of the company. This role requires strong business acumen, negotiation skills, and the ability to thrive in a competitive international business environment. The Sales Manager ensures well-executed sales strategies and key accounts’ continuity, effectively ensuring the viability of the business, and is an essential part of the team.

Overview: -

• Full-time, Permanent Position
• Work Days: Monday to Friday (5 days per week)
• Work Hours: 9:00 a.m. to 6:00 p.m.
• Work Location: Kallang (hot desk / flexi)
• Monthly Base Salary: $5000 - $5500
• Variable: personal commission

Your Responsibilities: -

• Develop the business, working closely with CEO to formulate planning and strategy to maximize sales and profit, with a good understanding of company positioning.
• Present regular reports for market forecast and analysis, ensuring profitability of the business.
• Maintain, improve and establish relationships with customers, initiating the processes of ordering, payment, delivery, and any service recovery if required
• Support participation in trade shows and industry events for branding and networking
• Develop new team members with guidance and product knowledge
• Occasionally, provide cover in the absence of colleagues

Requirements: -

• 3 to 5 years experience in fine wine sales or key account management, with knowledge of portfolio management.
• Independent with leadership attributes, with good communication and interpersonal skills

Salary Package includes transport allowances, mobile allowancees, AWS & VB

Assistant Sales Manager: $6000 - $8000

Junior Executive: $3200 - $4000

Responsibilities:

1. Forecasting and meeting sales targets.
2. Cultivating new accounts while nurturing existing ones.
3. Establishing and maintaining relationships with clients to drive sales and secure projects.
4. Assisting the product marketing manager in executing sales and promotional activities.
5. Addressing sales and project inquiries as well as technical concerns.
6. Managing the sales process, including orders, invoicing, coordinating deliveries, and accounts receivable collection.
7. Conducting comprehensive market research to identify potential customers and their air conditioning requirements.
8. Initiating contact with leads through various channels to assess their needs.
9. Presenting and demonstrating air conditioning products, emphasizing their features and benefits.
10. Crafting tailored quotes and proposals based on customer specifications and budget.
11. Negotiating pricing and sales terms to close deals efficiently.
12. Staying informed about industry trends, new products, and competitor strategies.
13. Developing and expanding business to achieve sales, market share, and profit objectives.
14. Undertaking any additional tasks related to business operations.

Work Experience/Prerequisites:

• Minimum of 5 years of sales experience in Business/Sales & Marketing/Engineering.
• Preferably experience in the Heating, Ventilation, and Air Conditioning (HVAC) industry.
• Proficiency in Microsoft Office, Excel, and PowerPoint.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Contact me via whatsapp 8668 2866 for faster response.

We regret only short-listed candidate will be notified.

Registration No: R1221775

EA License No: 20C0426 (Elitez & Associates Pte Ltd)

1) Accountable to achieve sales objectives and targets

• Strive to meet individual sales goals and KPIs for individually assigned territory and product lines.
• Manage pre-sales and post-sales products, and customer support.
• Selling products and services using solid arguments to prospective customers
• Manage new and existing accounts by implementing sales strategies and tactics
• Make a defined number of calls per day to clinics, hospitals, and polyclinics (i.e. detailing)
• Drive listing of new products in clinics, hospitals, and polyclinics.
• Provide accurate information to clients/customers for product understanding and usage
• Timely submission of daily calls and sales performance forecasts and reports.

2) Sales activities and events

• Organize group-selling activities (GSA) and blitz promotions in the market.
• Participate in events organized by the company.
• Present the product or service favorably and in a structured professional way face-to-face.

3) Account management and development

• Acquire product knowledge through product training and self-reading from time to time identify business leads and opportunities through quality follow-up or networking to have continuous growth.
• Build and maintain good rapport with customers, keep abreast of key market developments and potential impact on sales and performances
• Gather intelligence and share feedback on sales performances, customers, market, and competitors.

4) Others

• Participate in projects as required by management.

REQUIREMENTS:

• Self-driven constantly taking initiative and working harmoniously with sales team members.
• Show leadership and potential to train others.
• Entrepreneurial and innovative.
• Must be highly independent, motivated, and target-driven with a proven track record in achieving or exceeding sales targets.
• Able to work well under pressure, keeping composure and professionalism at all times as well as prioritize your workload and be results-driven.
• Recognised qualifications and with/without relevant experience may apply

Depend Electronics in Singapore

Depend Electronics is a worldwide supplier and exporter of electronic components, specializing in CPU, Memory, PC/Service Peripherals, LCD panels, Active and Passive components. Depend Electronics has expanded to Singapore and we're looking for talented individuals to join us. As part of our founding team, you'll have the flexibility to contribute your ideas and shape our Singapore-based company. Join us in a dynamic and innovative environment where your passion and contributions can make a difference. Submit your application and resume to the provided contact information and be a part of our success story.

Job Title: Sales Executive (based in Singapore)

What You’ll Do (Responsibilities and Duties):

• Personally drive revenue by managing existing customer relationships, and growing business within accounts.
• Seek out potential customers, nurturing relationships with OEMs, EMS, CEMs and end-user clients to achieve sales targets.
• Provide backend support on customers’ request-for-quotation (RFQ) through system.
• Work closely with our internal procurement specialists to efficiently address customer inquiries, generate quotations, process orders, coordinate deliveries, and collect payments. Ensure a seamless and efficient sales process for our clients.
• Collaborate with the internal team (sourcing team, warehouse, and logistics team).
• Involve in data analysis tasks, such as for pricing, cost reduction etc.
• Assist with any other ad-hoc projects where necessary.

About You (Requirements):

• Diploma or higher education level.
• Minimum of 1 year of sales experience in a related industry, specifically in electronics components trading, or 3 years of sales experience in a different field.
• Background from a top 50 company in the industry, as well as experience in other SME trading companies, is advantageous.
• A high-energy and persistent approach to sales, with a strong drive for success.
• Outgoing personality with excellent communication skills, logical thinking, a positive attitude, and the ability to work under pressure.
• Self-motivated learner with a strong goal-oriented mindset and a knack for independent customer development and business expansion.

• product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Responsibilities:

• Conduct regular inspections and preventive maintenance on various kitchen machinery and equipment, including ovens, mixers, refrigerators, and freezers.

• Diagnose and troubleshoot equipment malfunctions to identify and resolve technical issues promptly, minimizing disruptions to kitchen operations.

• Maintain accurate and comprehensive records of all maintenance activities, including schedules, repairs, and parts utilized.

• Collaborate effectively with kitchen staff to proactively identify potential equipment issues and implement preventative measures.

• Analyze equipment performance and recommend upgrades or replacements to optimize kitchen efficiency and productivity.

• Stay abreast of advancements in machine maintenance techniques and technologies to ensure best practices are implemented.

• Adhere to all safety protocols and regulations while performing maintenance tasks to maintain a safe and secure work environment.

• Coordinate with external vendors and suppliers to procure spare parts and obtain technical assistance when necessary.

Qualifications:

• Higher NITEC/ Diploma in Mechanical Engineering or equivalent qualification preferred.

• Minimum of 5 years of experience in machine maintenance, ideally within a commercial kitchen or food production setting.

• Thorough understanding of various kitchen equipment, their components, and operational principles.

• Proven ability to diagnose and rectify mechanical, electrical, and technical issues effectively.

• Excellent problem-solving skills with the ability to think critically and make sound decisions under pressure.

• Strong communication and interpersonal skills for collaboration with diverse teams.

• Basic computer proficiency for maintaining accurate records and effectively communicating with stakeholders.

• Working knowledge of occupational health and safety standards related to machine maintenance. Language Requirements:

• Fluency in both English and Chinese (Mandarin) languages is essential for effective communication with team members, suppliers, and documentation purposes.

Job Description

1) Liaise with customers on RFQ .

2) Submit quotations to customers.

3) Liaise with customers on technical & quality issues.

4) Follow up with customers on sales forcast.

5) Liaise with sub-contractors on technical and quality

requirements needed to fulfill order.

Job requirements

1) Nitec in Mechanical Engineering

2) Liasing with Planners on order

fulfillment.

3) Liasing with customers on

monthly sales forecast.

Responsibilities:

• Provide sales support and coordination for the automotive sales team.
• Assist with order processing, tracking, and fulfillment.
• Coordinate with internal teams to ensure timely delivery of products to customers.
• Prepare sales quotations and proposals.
• Handle customer inquiries and provide product information.
• Monitor and maintain accurate sales records and customer databases.
• Track sales activities, forecasts, and targets.
• Assist in identifying new business opportunities and developing sales strategies.
• Collaborate with the marketing team to support sales campaigns and promotions.
• Provide administrative assistance to the sales team as needed.

• Minimum GCE 'O' Levels or equivalent.
• Prior experience in sales support or customer service role, preferably in the automotive industry.
• Knowledge of automotive products, parts, and industry terminology.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications.
• Attention to detail and accuracy in data entry and documentation.
• Ability to work in a fast-paced and dynamic environment.
• Positive attitude and a willingness to learn.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

* Must be able to work night shift or split shift
* Must be able to work extra hours or weekend if needed

The Developer envisions, designs, implements, tests, and rolls out platforms to host applications, systems, programs and database protocols in support of end users’ needs. He/She contributes to the definition of requirement and design specifications. He defines innovative approaches to platform development and integration of security aspects. He develops prototypes, creates software tools for test and automation, and evaluates latest best practices. He conducts quality assurance of platforms. He develops Application Programming Interfaces (APIs) to allow flexible and scalable interactions across applications, systems, programs and databases. He designs creative solutions for complex problems.

He applies structured thinking to develop solutions and is creative and innovative in designing new and improved platforms and approaches. He is a strong team player, who communicates effectively with others and guides junior members in the team.

Identify requirements

• Determine requirement and design specifications
• Plan full platform development lifecycle from idea conception through release and maintenance
• Recommend approaches that balance security, stability, and performance needs
• Provide technical guidance on proposed solutions and alternatives

Design platforms /platform features

• Prototype new platform solutions and/or new features for existing platforms
• Perform platform capacity planning and demand forecasting
• Perform code reviews
• Implement best practices of service-oriented architecture
• Participate in the quality assurance process
• Implement data protection strategies, including user authorisation and access management

Implement platforms /platform features

• Implement platforms / platform features
• Test platforms to ensure best possible user experiences
• Review resilience/disaster testing results
• Define security best practices for the platform
• Integrate third party software
• Configure platform performance monitoring tools

Optimise platforms

• Identify potential areas for platform improvement
• Make architecture changes to platform to scale for growth
• Optimise backend features and code logic to meet requirements for new products and initiatives
• Implement best practices and frameworks in platform development
• Automate common tasks to improve systems and processes
• Establish automated test frameworks

Maintain Platforms

• Prepare platform maintenance plans including timelines and resources needed
• Set up disaster recovery solutions
• Resolve platform failure incidents
• Conduct root cause analysis
• Develop technical and operational standards, procedures, technical documentation and metrics
• Help establish best platform engineering practices

Responsibilities

1. Regular visit to channel partners to further expand and explore potential sales opportunities with current existing customers to create and increase brand mindshare and impressions.

2. Regularly visit local dealer and key installer to understand their demand and requirement; Assist with local partner to sell products;

3. Keep in touch with market competition and recommend competitive selling price and add value with differentiated solutions;

4. Execute activities such as technical training, seminars and roadshows to support sales targets;

5. Prepare weekly sales reports and market feedbacks by collecting, analysing, and summarizing information for department head.

6. Develop and implement quarterly sales plans and achieving individual KPI set by management.

7. Any other scope as determined by management.

Responsibilities

1. Bachelor’s degree or above in electrical engineering or IT related field;

2. Over 3 years of sales experience in distribution channel sales in CCTV field or related industry;

3. Excellent negotiation and persuasion skills;

4. Good at self-learning, able to adapt to high intensive working environment and pressure;

We are currently seeking a self-motivated and seasoned Contracts Specialist. The ideal candidate will play a crucial role in ensuring the smooth coordination and productivity of our operations. This position will be located in Singapore and will provide support to our regional legal team.

Responsibilities:

• Draft, review, negotiate and advise on basic legal agreements, such as NDAs.
• Maintain paper and electronic filing drives/systems for records and correspondence
• Manage, file, keep record of board resolutions, contracts and legal documents.
• Update contract templates as necessary
• Maintain clear and easily accessible records of contracts and trigger contracts discussion with stakeholders before expiry or when necessary
• Provide full legal and company secretarial and administrative support to the team including the compilation of internal legal matters and updates
• Oversee and administer the contract execution process within the company. Assist with beginning to end process for contracts (sometimes includes assisting with approvals or signatures/electronic or wet signatures)
• Handle errands, scheduling meetings etc.
• To liaise with other departments and external parties where necessary
• Other related tasks assigned from time to time.

Job Responsibilities and Duties

• Speaking with clients over the phone and online.
• Understanding client needs and objectives.
• Addressing enquiries and resolving concerns efficiently and proactively.
• Processing client orders or complaints.
• Building client relationships.
• Documenting calls and filing written reports.
• Reporting to a group manager and working with the team to achieve targets.
• Attending meetings and training programs.
• Prepare monthly reports such as

1. Stock balance reports and billing reports for 3PL & 4PL clients
2. Sample report for Inter-company
3. Warehouse utilisation report (Migrant to Power BI)
4. Secondary assembly services billing for Inter-company

• Support in business development efforts through maintenance of customer satisfaction and solutioning of value creation opportunities (3PL & 4PL).
• Review 3PL, 4PL, inter-company W&D agreements and assist in preparing agreements.
• Attend to other ad-hoc duties as assigned.

Job Requirements

• Have obtained at least a GCE 'O' or 'N' Level.
• Preferable with at least 1 year of call centre experience in any industry
• Proficient in Microsoft Excel
• Power BI and Business Central will be added advantage.
• High-level written and verbal communication skills.