Our Client is a Local Bank.

Location: Raffles Place

Reponsibilities:

· Assist the project team in conducting and facilitating comprehensive HR data mapping analysis, bridging existing HR systems with the target system.

· Work closely with HR and IT departments to grasp data requirements, ensuring precise and effective data migration procedures.

· Take the lead in coordinating data transformation initiatives with HR teams to ensure data integrity, consistency, and compliance with organizational and project guidelines.

· Collaborate with the project team to create and update documentation for data mapping, transformation rules, and migration processes.

· Develop and manage documentation for data migration, encompassing data dictionaries, mapping specifications, and transformation logic.

· Coordinate with IT teams to enhance data extraction, transformation, and loading processes for improved efficiency and performance.

· Implement and enforce quality assurance protocols to validate data accuracy and completeness following migration.

· Provide assistance to HR teams in executing data transformation protocols.

Requirements:

· At least 7 years of expertise in HR analytics, HRIS, HR software, or managing HR records and documentation.

· Proficient in HR data structures, processes, and regulatory requirements.

· Previous involvement in data migration projects and the implementation of new HR systems is advantageous.

· Familiarity with Oracle EBS, Workday, SAP, and other HR platforms is a plus.

· Proficiency in MS Excel, including data manipulation and validation techniques.

· Capable of effective communication with both technical and non-technical stakeholders.

· Possesses excellent organizational and documentation abilities.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

inc04090605

Our client is a local bank.

Location: Raffles Place

Benefits:

• Competitive salary package and benefits
• Hybrid work arrangement (depending on responsibilities)
• Learning and development opportunities

Responsibilities:

• Assist in the implementation of the HCM system.

• Work closely with stakeholders to collect and analyze business requirements for implementing support systems.

• Develop and implement thorough test plans, including test cases and scenarios, to ensure comprehensive testing coverage.

• Coordinate User Acceptance Testing (UAT) activities, collaborating closely with end-users to verify that system functionality meets their requirements.

• Collaborate with cross-functional teams to facilitate successful system implementation.

• Document system requirements, specifications, and test results for future reference and knowledge sharing.

• Provide support for other projects and day-to-day activities within the Payroll team.

Requirements:

• At least 6 - 7 years of experience in payroll operations.

• Demonstrated proficiency in supporting system implementation and testing, preferably within HR systems or a similar capacity.

• Robust analytical and problem-solving abilities enabling comprehension of intricate business requirements and their translation into system specifications.

• Track record of developing and executing comprehensive test plans, encompassing unit testing, integration testing, and UAT.

• Capable of thriving in a fast-paced environment, adept at managing multiple priorities, and consistently meeting project deadlines.

• Meticulous attention to detail coupled with adept project management skills.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

inc04090605

Job Description
- Handle vehicle sales.
- Handle short term and long term rental activities including handing / taking over bikes for QC checks, phototaking of vehicle conditions, etc…
- Handle administrative duties for sales.
- Attend the handing over process of bikes to customers.
- Follow up on production / new vehicle preparation activities.
- Prepare costing for quotation
- Other ad hoc duties as assigned

Job requirements
- Preferably have Class 2B license
- Basic experience / knowledge in motorcycle accessories
- Customer oriented / outgoing personality

Job Responsibilities:

1. Human resource budget formulation and management.
2. Calculation of salaries, bonuses, and performance assessments.
3. Handling employee relations and position adjustments.
4. Analysis and statistical compilation of compensation data, and provision of corresponding reports.

Job Requirements:

1. 1 year or more relevant work experience.
2. Proficiency in salary disbursement and performance management practices, understanding of Singaporean labor laws and regulations.
3. Self-driven, strong logical thinking, diligent, responsible, personable, capable of handling significant work pressure, and adaptable to the fast-paced work rhythm of the company.

Sales Engineer ( Robotic system)

Responsibilities

• Sales of Robotics targeted to Hospitals / Hotels / Restaurants etc.
• Aggressively develop and expand existing customer base
• Prepare sales quotation and related document(s)
• Effectively manage and maintain current customer accounts
• Assists in marketing and promotional activities

Requirements

• Minimum ITE / Diploma in Electrical Engineering
• Minimum 2 years experience in electronic and electrical industry sales preferred
• Good command of excellent interpersonal communication skills and customer oriented
• Ability to work independently and resourceful
• Dynamic, result oriented and team player
• Willing to travel

Email your resume to [email protected] on or before 31/03/2024

http://www.infantron.com

Job Overview

As a dedicated Localization Specialist, you will participate in the localization of game clients and content for Wargaming.net.

Reports To

Head of Localization&QA/Customer Support, APAC

What will you do?

• Responsible for localizing all the in-game assets including text, image, and audio.
• Localize, and/or edit collateral materials related to games.
• Review and fine-tune translated text by verifying the integrity of the text in the game
• Work closely with internal localization staff as well as related teams to help all projects meet deadlines with the finest quality

What are we looking for?

• Localization Specialist for Traditional Chinese region, proficiency in Mandarin and Traditional Chinese is a must (listening, speaking, reading, and writing skills)
• Fluent in English listening, speaking, reading and writing skills
• Advance level of skills in translating, editing, and proofreading
• Excellent traditional Chinese spelling and grammar

What additional skills will help you stand out?

• 1+ years in game translation
• Bachelor’s degree major in English and literature
• Passion for games especially military genre
• Knowledge of game or software localization and localization tools

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Singapore include:

• 14 days of annual leave (additional 1 day for every one year of service capped at 22 days, 1 day during Birthday month, 16 weeks of maternity leave, 2 weeks of paternity leave, childcare leave, 5 days of marriage leave, 5 days of compassionate leave, 5 days of examination leave)
• Career development and education opportunities within the company
• Premium medical insurance
• Mental well-being program (iFeel)
• Benefit points for purchasing goods/services
• Employee discounts
• Personal Gaming Account
• Massage room, Coffee, and snacks in the office
• Company events
• Seniority Awards
• Referral program - you can recommend the best talents to the Company and receive a reward

Team Summary

Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into the design, development and successful deployment of Visa products and services. In addition to supporting implementation of Visa products and services globally, Client Services is also responsible for a host of critical services that support the broader Visa organization and clients, including Visa Rules management, cardholder disputes, compliance, client testing and configuration, and client tools.

We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

What a Senior Consultant, Client Success does at Visa

As a Senior Consultant, Client Success, you will be leading Client Services operational engagements for key regional Merchants. This position requires execution, analytical skills, and client relationship abilities. This role works independently.

In this role, you are expected to:

• Partner with Account Executives (AEs) to lead operational activities with our client providing an advanced level of technical consultation on systems and services.
• Act as liaison for the client and provide problem management, proactive identification of processing efficiencies, service change support and system enhancement support.
• Provide proactive planning and operational support to ensure that both the client and Visa are operating in the most effective and cost-efficient manner while managing costs and increasing overall transaction performance (including authorization, clearing & settlement, back-office processing).

• Represent complex customer change requests, system, or operational requirements, negotiate, and manage expectations.
• Lead operational activities with key regional Merchants.
• Develop and deliver operational account plans & delivery roadmaps for key regional Merchants, supporting key client objectives and Visa initiatives.
• Develop and manage strategic planning, operational initiatives, special projects, and client-driven continuous improvement plans, including driving adoption of Value-Added Services.
• Ensure that Client Services team deliver Visa’s objectives whilst helping to drive client success and a high level of client satisfaction. 
• Assist in incident management, identifying processing problems and client impacts, communicate ongoing situation status and resolution.
• Work with our clients to manage assignments such as client initiatives, or change requests that are diverse in scope, and determine the appropriate courses of action to deliver.
• Focus on improvement of performance, cost effectiveness & compliance, introducing operational best practices and client processing optimisation.
• Identify additional business opportunities for clients, drive value-added services and new payment flows to increase service quality & revenue.

Why this is important to Visa

• Client Success is a critical function in Visa.  We are the subject-matter-experts to deliver best-in-class client services from operational perspective. This role will also provide the opportunity shape how we lead the management of our client through support and input into the tools, capabilities and processes that impact the client experience. This enables us to deepen our partnership with our clients and bring value to their business.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Key Responsibilities

• Manage schedules, attendances, and all paperwork support for operational activities.
• Compile monthly reports.
• Respond to emails in a timely manner, ensuring clear communication and resolution of queries.
• Maintain organized records and documentation for easy retrieval and reference
• Collaborate with team members to support each other and achieve operational excellence.
• Adhere to company policies and procedures while performing duties.

Requirements

• Strong willingness to learn and adapt to new tasks and responsibilities.
• Able to work independantly.
• Excellent organizational skills with attention to detail.
• Proficiency in using office software such as Microsoft Excel.
• Excellent communication skills, both verbal and written.
• Ability to multitask and prioritize tasks effectively.
• Team player with a positive attitude and willingness to support colleagues.

• Minimum 3 years as a Sales administrator or Sales support agent relevant experience is required.
• Proficient knowledge of MS office such as Excel.
• Preferably with SAP knowledge and experience.
• Perform the full cycle sales operation.
• Check data accuracy in orders and invoices.
• Prepare weekly sales performance and status reports.
• Excellent communication and interpersonal skills.

• An administration & office support provides high-level clerical support to EMPLOYERS' ORGANISATION at a company or organization. As an administrative, your job duties may include scheduling meetings and drafting minutes, Responded to inquiries regarding department services, policies, and procedures.Monitored & managed the calendar for the VP of Sales, which involved tracking and following up on significant tasks.
• Researched accounts of prospective clients via email and telephone to identify potential sales opportunities.

Job Responsibilities

• Implement and support local and regional SAP application systems.
• Understand and gather business requirements from business stakeholders and translate it into technical requirements to be implemented.
• Co-ordinate project activities such as confirmation of requirement, data migration, key user training, user acceptance test, cut-over activities etc.
• Lead the matters in the own work stream and liaise with other work streams on integration matters.
• Liaise with technical team on technical requirement to support the business processes e.g. authorization, system interfaces, etc.
• Serve as a liaison between vendors/service providers and Business Teams.
• Provide application support and drive the most efficient and effective utilisation of applications to support the business objectives.

Requirements:

• Degree in relevant disciplines
• 3- 5 year of experience in ERP implementation with minimum 2 full cycles, large scale project preferable
• SAP S/4 Hana, retail or real estate solution experience is an advantage
• Knowledge and experience in at least 2 or more SAP modules in FICO, RE-FX, SD or Retail IS
• SAP certification is an advantage
• Application support experience is preferable
• Good command of English and Chinese Mandarin

Personal Attributes:

• Equipped with strong communication and interpersonal skills, and able to deal with various stakeholders.
• Have good analytical skills, logical thinking and able to deal with ambiguity.
• Positive working attitudes and able to work under constraints.
• A self-motivated individual who can work independently and results oriented.
• Eager to learn new knowledge and technology.

You will play a huge role in assisting the development of Globibo’s presence in Hong Kong from the ground up by driving new businesses & building a pool of clientele. You shall focus your attention on extending our sales outreach regarding our services (translation, interpretation & training) to new organizations, industries & segments.

The role focuses on 2 areas:

(A) Opportunity Management & Conversion (50%)

- Meeting potential clients with exciting Proposals & industry updates

- Contacting clients to inform them about new developments in the company’s products

- Preparing quotations & negotiating effectively

- Supporting customers with technical and/or commercial information

(B) Project Management (50%)

- Resource planning & Communication for specific projects

- Onsite Visits & Review of technical requirements

- Onsite supervision of event execution

You are a self-motivated individual who enjoys working independently. You are passionate about language learning or event technology services

• Bachelor's Degree or above in Marketing/ Business Management, or a related field
• Event Management experience, ideally Event Technology
• 3 - 5 years of experience in corporate sales (B2B), sales support and knowledge of end-to-end sales cycle
• Great communication skills, Fluent English required (speaking) to communicate with regional clients
• Ability to identify and address the specific needs of each customer
• Highly motivated & Independent Individual with an eye for detail & analytical skills
• Prior experience with preparing complex quotations & contracts
• Result- orientation; high focus on driving (business) results and KPIs

• Setting sales goals and developing sales strategies.
• Researching prospects and generating leads.
• Contacting potential and existing customers on the phone, by email, and in person.
• Handling customer questions, inquiries, and complaints.
• Preparing and sending quotes and proposals.
• Managing the sales process through specific software programs.
• Building and maintaining a CRM database.
• Meeting daily, weekly, and monthly sales targets

Responsibilities:

• Design, develop, and implement compensation and benefits programs that align with the company's overall compensation strategy.
• Conduct market research and benchmarking to ensure competitive and fair compensation practices.
• Manage the annual salary review process, including salary benchmarking, budgeting, and communication.
• Administer employee benefits programs, including health insurance, retirement plans, and employee wellness programs.
• Ensure compliance with legal and regulatory requirements related to compensation and benefits.
• Provide guidance to HR and management on compensation and benefits issues and best practices.
• Develop and deliver compensation and benefits training programs for HR and hiring managers.
• Stay updated on industry trends and changes in compensation and benefits practices.

• Bachelor's degree in Human Resources, Finance, or related field.
• Minimum 5 years of experience in compensation and benefits roles.
• Strong knowledge of compensation and benefits principles, practices, and regulations.
• Experience in job analysis, salary benchmarking, and designing salary structures.
• Proficient in using HRIS systems and MS Office applications.
• Excellent analytical and problem-solving skills.
• Detail-oriented with strong organizational skills.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Diploma/Degree in IT/Computer Science.
• Strong technical knowledge and minimum 2 years of relevant Technical/Application Support experience on multi technology platforms.
• Proficient with SQL queries, preferably on Oracle or MySQL.
• Experience in troubleshooting on Solaris/Linux.
• Experience in hosting platform include but not limited to Tomcat, JBoss, IBM Websphere/WebLogic is a plus.
• Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.
• Provide timely and effective technical support for application related incidents and service requests.
• Troubleshoot and resolve application issue, both independently and in collaboration with develoment teams.
• Monitor application performance, identify bottlenecks, and implement performance enhancements.

Preferred Skillset:

• Java
• T-SQL
• PL/SQL
• Stored Procedure

Job Responsibilities:-

• Achieve monthly and yearly sales target
• Look for new customers to sell apparel to corporate customers
• Handle online and retail sales
• Manage social media platforms for apparels
• Ensure that customers are aware and updated on the full range of products available
• Work with suppliers on printing requests and inventory
• Build rapport/relationship with suppliers
• Handle customer feedback and requests
• To handle sales order processing, monitoring of inventory, liaising with suppliers and customers, arrange of deliveries, assist with deliveries when needed
• Work on marketing materials

Job Requirements:-

• Candidate must possess at least Diploma Level or equivalent.
• Self-motivated, independent, and responsible personality
• Willing to travel locally & overseas
• Able to communicate in English, Mandarin so to communicate with Chinese speaking suppliers and customers
• Possess Class 3 driving license with own vehicle, otherwise company van will be provided

• Degree / Diploma in Electrical / Electronic / Computer Engineering / Information Systems or related discipline with minimum 3 relevant experience.
• At least 1 year technical hands-on experience on AWS Cloud and/or Redhat Enterprise system implementation and support.
• Good knowledge in AWS architecture, network infrastructure, Active Directory, Linux Servers; hands-on experience on OS patching and hardening.
• Managing system in cloud environments in accordance with the project requirement and system support role.
• Manage full system stacks from the OS through custom applications and system security using cloud-based computing environments.
• Monitor and analyse systems performance data, syslog, sysreport and tunes operating system (Linux and/or Windows) running in Cloud environment.
• Certification as an AWS or equivalent Cloud Computing Engineer is preferred. Certification in Linux System is an added advantage.

Responsibilities:

• Helping the sales team to improve their productivity
• Handling urgent calls, emails, and answering customer queries.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Making the company's products and services as attractive to potential customers as possible.
• Ensuring adherence to laws, regulations, and policies.
• Any other ad hoc duties assigned

Requirements :

• 3 or more years experience in sales.
• Experience as a sales preferred
• Good team development and leadership skills.
• Computer literacy.
• Good administrative, organizational, and problem-solving skills.
• Excellent communication, sales, and customer service skills.
• The ability to multitask, work in a fast-paced environment, and meet deadlines.
• Current knowledge of tourism industry trends and regulations.

• Identify, Create, Lead and Establish Sales opportunities and build effective relationships with potential partners
• Build and maintain a strong and healthy sales pipeline to ensure that revenue targets are met and exceeded where possible
• Drive results by soliciting and securing business through proactive, consultative sales approach
• Effectively prepare and present quotes and proposal to clients
• Develop new ideas and approaches to match the customers requirements and event needs
• Identify market trends and keep abreast of latest events and brand activations to stay relevant
• Champion the Sales Division objectives and service style while striving for continued
• improvement to drive sales effectiveness and enhanced customer satisfaction
• Report on daily sales activities and customer engagement
• Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience

ESSENTIAL COMPETENCIES

• A proven track record in sales and a strong network of clientele for B2B events
• Must demonstrate the ability to grow the portfolio by bringing and securing new clients and events
• Make decisions and resolve customer queries quickly and effectively
• Ability to work independently and thrive on a dynamic working environment
• A strong negotiator and good at networking and closing deals
• Excellent at collaboration and teamwork
• Strong in communication and relationship skills with the ability to drive engagement and interest in most situations
• Highly organised with good project management and analytical skills
• Comfortable with the use of technology, social media and paperless business processes
• Strong MS Office skills, particularly in Excel
• Ready to work flexible hours including weekends, evening and nights, based on the demands of the business
• Ability to utilize all available resources to ensure maximum revenue
• Cultivate and maintains relationships with clients

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Registration No: R1221775

EA License No: 20C0426 (Elitez & Associates Pte Ltd)

Senior Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: East, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

We are seeking a talented and motivated Sales Designer to join our team at HAMID & SONS INTERIOR DESIGN. As a Sales Designer, you will be responsible for promoting and selling our home renovation services to potential clients.

Responsibilities:

• Meet with potential clients to understand their needs and preferences for their home renovation projects
• Create and present design proposals that align with the client's vision and budget
• Collaborate with our interior design team to develop innovative and functional designs
• Provide accurate pricing and timelines for the project
• Negotiate and close sales contracts
• Ensure customer satisfaction throughout the entire sales process

Requirements:

• Prior experience in sales, preferably in the home renovation industry
• Strong communication and interpersonal skills
• Excellent negotiation and persuasion abilities
• Knowledge of interior design concepts and trends
• Ability to work independently and meet sales targets

good environment

growth opportunity

secured establishment

About the role - Sales Development Associate

Be part of an exciting new department as we develop new revenue streams - together! Successful applicants will form a pioneer team that will court traditional and new-age clients with our competitive product offerings. Every win is a win for all of us, not just the firm.

The Sales Development Associate shall:

· Identify and qualify opportunities for revenue generation;

· Strategise and formulate the approach for potential clients;

· Be the first contact, last contact, and everything in-between for all business leads;

· Stay on track with the ERP & CRM and keep the rest of the stakeholders apprised with fresh updates;

· Upkeep their knowledge in the various product specifications and maintain diligence with compliance requirements;

· Attend networking events and build relationships in the industry; and

· Output useful reports of sales efforts on a periodic basis.

About the role’s requirements

The candidate is expected to, at minimum:

· Have completed tertiary education or possess 2 years of equivalent professional experience in a sales-driven environment;

· Be proficient in the English language, both written and spoken, and be able to demonstrate excellent communication skills;

· Preferably also be conversationally proficient in Mandarin and/or Bahasa Indonesia (in line with our products’ target clientele);

· Possess competent skills in chat & email composition and CRM software usage;

· Have competent knowledge of sales techniques and strategies;

· Be able to problem-solve and negotiate without causing offence; and

· Must be Singaporean or PR

· Basic Salary + Commission + Transport Allowances

Responsibilities

• Provide support to the Business Development (BD) team, which includes preparing bid proposal materials and tender submittals.
• Execute administrative tasks for the department, such as facilitating internal meetings, and maintaining external business registrations and schedules.
• Assist in designing and updating marketing materials like company profiles, brochures, application notes, and presentation ppt slides.
• Maintain and optimize the company website and social media platforms (e.g., LinkedIn, etc.).
• Keep and manage documentation, including workflow, templates, track records, etc.
• Handle customer inquiries and forward them to relevant BD manager(s).
• Assist in updating and generating monthly reports for Sales and marketing performance.
• Administer liaising with external insurance brokers and end-customers to fulfill required insurance/bonds requirements for both secured project contracts and own company's insurance coverage needs.
• Perform administrative tasks to maintain partnerships with external technology or solution partners (e.g., arranging for product training and certification courses required for partnership, participating in their events, etc.).
• Maintain strong and clear communications with respective stakeholders.
• Support workshops, seminars, trade shows, and exhibitions.
• Perform any other duties assigned by the Head of Business Development.

Requirements

• Candidate must have a Diploma or Degree in Business Administration, Marketing, or an equivalent qualification.
• A good understanding of the tender process and quantity surveying is required.
• The candidate should be a team player with excellent interpersonal, analytical, and communication skills.
• Exceptional organizational and time management skills are crucial for this role.
• Proficiency in the MS Office suite and other relevant software is mandatory.
• Knowledge of Contracts Management is an added advantage.

Understand and leverage opportunities that align with the commercial goals and business direction of CEFFU, including collaborations that enhance Revenue, Market Presence and Business Growth

• Establish and maintain strong relationships with institutional clients and facilitate product integration and implementation, co-marketing efforts and other optimizations
• Facilitate commercial decision-making by continuous monitoring of market trends, emerging technologies, competitor and consumer behavior analysis as well as product and industry dynamics such as regulatory changes and global trends
• Work closely with our Operations & Product Teams to design effective strategies and solutions for partner operations. Align strategies and broader business objectives to propose new business models and target business growth.
• Assist Management Team in other strategic research and related projects

Partner our Product Team in the development and enhancement of CEFFU’s products or services for custody clients, including collaborations targeted at improving product features, innovation, and overall market competitiveness

• Lead and contribute to internal cross-team projects in improving and standardizing commercial processes and systems, including, and not limited to commercial SOPs, user management system, data analytics tools

Wholesale Banknotes Sales

• Conduct sales and marketing calls to existing and prospective customers.
• Provide market advisory and pricing.
• Manage daily tasks in marketing, sales & trade execution.

Administration & Process

• Escalate any problems and issues with work processes to senior sales or Unit Head for resolutions.
• Assist the Unit Head in the developmental process of new product development.
• Assist the Unit Head in the daily administration requirements of the desk where applicable.
• Responsible to adhere to all guidelines, policies & limits.
• Responsible to upgrade technical competencies where applicable.

Compliance

• Responsible to be familiar with regulatory and compliance requirements of the business.
• To strictly adhere to all Regulatory & Compliance requirements for the business.

Client Relationship Management

• Assist to onboard of new clients, including conducting due diligence and ensuring compliance with regulatory requirements.
• Provide administrative and client service support
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.