• Degree / Diploma in Electrical / Electronic / Computer Engineering / Information Systems or related discipline with minimum 3 relevant experience.
• At least 1 year technical hands-on experience on AWS Cloud and/or Redhat Enterprise system implementation and support.
• Good knowledge in AWS architecture, network infrastructure, Active Directory, Linux Servers; hands-on experience on OS patching and hardening.
• Managing system in cloud environments in accordance with the project requirement and system support role.
• Manage full system stacks from the OS through custom applications and system security using cloud-based computing environments.
• Monitor and analyse systems performance data, syslog, sysreport and tunes operating system (Linux and/or Windows) running in Cloud environment.
• Certification as an AWS or equivalent Cloud Computing Engineer is preferred. Certification in Linux System is an added advantage.

Responsibilities:

• Helping the sales team to improve their productivity
• Handling urgent calls, emails, and answering customer queries.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Making the company's products and services as attractive to potential customers as possible.
• Ensuring adherence to laws, regulations, and policies.
• Any other ad hoc duties assigned

Requirements :

• 3 or more years experience in sales.
• Experience as a sales preferred
• Good team development and leadership skills.
• Computer literacy.
• Good administrative, organizational, and problem-solving skills.
• Excellent communication, sales, and customer service skills.
• The ability to multitask, work in a fast-paced environment, and meet deadlines.
• Current knowledge of tourism industry trends and regulations.

• Identify, Create, Lead and Establish Sales opportunities and build effective relationships with potential partners
• Build and maintain a strong and healthy sales pipeline to ensure that revenue targets are met and exceeded where possible
• Drive results by soliciting and securing business through proactive, consultative sales approach
• Effectively prepare and present quotes and proposal to clients
• Develop new ideas and approaches to match the customers requirements and event needs
• Identify market trends and keep abreast of latest events and brand activations to stay relevant
• Champion the Sales Division objectives and service style while striving for continued
• improvement to drive sales effectiveness and enhanced customer satisfaction
• Report on daily sales activities and customer engagement
• Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience

ESSENTIAL COMPETENCIES

• A proven track record in sales and a strong network of clientele for B2B events
• Must demonstrate the ability to grow the portfolio by bringing and securing new clients and events
• Make decisions and resolve customer queries quickly and effectively
• Ability to work independently and thrive on a dynamic working environment
• A strong negotiator and good at networking and closing deals
• Excellent at collaboration and teamwork
• Strong in communication and relationship skills with the ability to drive engagement and interest in most situations
• Highly organised with good project management and analytical skills
• Comfortable with the use of technology, social media and paperless business processes
• Strong MS Office skills, particularly in Excel
• Ready to work flexible hours including weekends, evening and nights, based on the demands of the business
• Ability to utilize all available resources to ensure maximum revenue
• Cultivate and maintains relationships with clients

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Registration No: R1221775

EA License No: 20C0426 (Elitez & Associates Pte Ltd)

Senior Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: East, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

We are seeking a talented and motivated Sales Designer to join our team at HAMID & SONS INTERIOR DESIGN. As a Sales Designer, you will be responsible for promoting and selling our home renovation services to potential clients.

Responsibilities:

• Meet with potential clients to understand their needs and preferences for their home renovation projects
• Create and present design proposals that align with the client's vision and budget
• Collaborate with our interior design team to develop innovative and functional designs
• Provide accurate pricing and timelines for the project
• Negotiate and close sales contracts
• Ensure customer satisfaction throughout the entire sales process

Requirements:

• Prior experience in sales, preferably in the home renovation industry
• Strong communication and interpersonal skills
• Excellent negotiation and persuasion abilities
• Knowledge of interior design concepts and trends
• Ability to work independently and meet sales targets

good environment

growth opportunity

secured establishment

About the role - Sales Development Associate

Be part of an exciting new department as we develop new revenue streams - together! Successful applicants will form a pioneer team that will court traditional and new-age clients with our competitive product offerings. Every win is a win for all of us, not just the firm.

The Sales Development Associate shall:

· Identify and qualify opportunities for revenue generation;

· Strategise and formulate the approach for potential clients;

· Be the first contact, last contact, and everything in-between for all business leads;

· Stay on track with the ERP & CRM and keep the rest of the stakeholders apprised with fresh updates;

· Upkeep their knowledge in the various product specifications and maintain diligence with compliance requirements;

· Attend networking events and build relationships in the industry; and

· Output useful reports of sales efforts on a periodic basis.

About the role’s requirements

The candidate is expected to, at minimum:

· Have completed tertiary education or possess 2 years of equivalent professional experience in a sales-driven environment;

· Be proficient in the English language, both written and spoken, and be able to demonstrate excellent communication skills;

· Preferably also be conversationally proficient in Mandarin and/or Bahasa Indonesia (in line with our products’ target clientele);

· Possess competent skills in chat & email composition and CRM software usage;

· Have competent knowledge of sales techniques and strategies;

· Be able to problem-solve and negotiate without causing offence; and

· Must be Singaporean or PR

· Basic Salary + Commission + Transport Allowances

Responsibilities

• Provide support to the Business Development (BD) team, which includes preparing bid proposal materials and tender submittals.
• Execute administrative tasks for the department, such as facilitating internal meetings, and maintaining external business registrations and schedules.
• Assist in designing and updating marketing materials like company profiles, brochures, application notes, and presentation ppt slides.
• Maintain and optimize the company website and social media platforms (e.g., LinkedIn, etc.).
• Keep and manage documentation, including workflow, templates, track records, etc.
• Handle customer inquiries and forward them to relevant BD manager(s).
• Assist in updating and generating monthly reports for Sales and marketing performance.
• Administer liaising with external insurance brokers and end-customers to fulfill required insurance/bonds requirements for both secured project contracts and own company's insurance coverage needs.
• Perform administrative tasks to maintain partnerships with external technology or solution partners (e.g., arranging for product training and certification courses required for partnership, participating in their events, etc.).
• Maintain strong and clear communications with respective stakeholders.
• Support workshops, seminars, trade shows, and exhibitions.
• Perform any other duties assigned by the Head of Business Development.

Requirements

• Candidate must have a Diploma or Degree in Business Administration, Marketing, or an equivalent qualification.
• A good understanding of the tender process and quantity surveying is required.
• The candidate should be a team player with excellent interpersonal, analytical, and communication skills.
• Exceptional organizational and time management skills are crucial for this role.
• Proficiency in the MS Office suite and other relevant software is mandatory.
• Knowledge of Contracts Management is an added advantage.

Understand and leverage opportunities that align with the commercial goals and business direction of CEFFU, including collaborations that enhance Revenue, Market Presence and Business Growth

• Establish and maintain strong relationships with institutional clients and facilitate product integration and implementation, co-marketing efforts and other optimizations
• Facilitate commercial decision-making by continuous monitoring of market trends, emerging technologies, competitor and consumer behavior analysis as well as product and industry dynamics such as regulatory changes and global trends
• Work closely with our Operations & Product Teams to design effective strategies and solutions for partner operations. Align strategies and broader business objectives to propose new business models and target business growth.
• Assist Management Team in other strategic research and related projects

Partner our Product Team in the development and enhancement of CEFFU’s products or services for custody clients, including collaborations targeted at improving product features, innovation, and overall market competitiveness

• Lead and contribute to internal cross-team projects in improving and standardizing commercial processes and systems, including, and not limited to commercial SOPs, user management system, data analytics tools

Wholesale Banknotes Sales

• Conduct sales and marketing calls to existing and prospective customers.
• Provide market advisory and pricing.
• Manage daily tasks in marketing, sales & trade execution.

Administration & Process

• Escalate any problems and issues with work processes to senior sales or Unit Head for resolutions.
• Assist the Unit Head in the developmental process of new product development.
• Assist the Unit Head in the daily administration requirements of the desk where applicable.
• Responsible to adhere to all guidelines, policies & limits.
• Responsible to upgrade technical competencies where applicable.

Compliance

• Responsible to be familiar with regulatory and compliance requirements of the business.
• To strictly adhere to all Regulatory & Compliance requirements for the business.

Client Relationship Management

• Assist to onboard of new clients, including conducting due diligence and ensuring compliance with regulatory requirements.
• Provide administrative and client service support
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.

We’re now looking for a Sales Director to join our Asia Tech x Singapore team.

This is a uniquely entrepreneurial role with huge opportunities to make a personal impact on both the evolution of the event and Informa Tech’s presence in Singapore. Our ambition is to make Asia Tech x Singapore the region’s best large-scale tech event by 2025. If you have big ambition and think you can help us realise this vision, we want to hear from you.

This is a sales leadership and management role accountable for driving event and digital sales through the current team, but also hiring top talent as the team grows. With a focus on consistent retention, growth, new business, product development, and expanding customer base, this is a great role for someone looking to really make an impact.  

Key areas of responsibility

• Strategic planning and growth of the commerical success of Asia Tech x Singapore
• Manage a team of four salespeople
• Leading the commercial development of our child events; BroadcastAsia, CommunicAsia, Satellite Asia, Techxlr8 and InnovFest
• Delivering an exceptional experience for Asia Tech x Singapore partners, sponsors and exhibitors
• Stakeholder management with key industry and government representatives
• Own the development of integrated sales strategies and plans, ensuring they are effectively communicated and executed by the wider team
• Create a best practice sales environment, driving sales efficiency and effectiveness, using company’s sales excellence framework & tools  
• Building and executing a plan for territories to retain and upsell clients, identifying needs to drive additional value, increasing total revenue per customer. Driving success through sales teams achieving and exceeding goals/KPIs  
• Proactively identifying new prospects and new business opportunities for the team
• Deep understanding of the competitive external market; understanding and staying current on trends impacting clients and customers 
• Reporting accurate personal and team-based forecasting and performance metrics to key internal and external stakeholders, highlighting revenue risks and opportunities. 
• Identifying and participating in the development of new products, solutions, and target market prospects to secure high-value new business  
• Developing key account relationships, exploring and developing strategic account plans to identify opportunities to cross/upsell, involving internal specialists in the process to align with business and customer needs.  
• Fostering and leading internal partnerships, ensuring collaboration is driven with a customer focus. 

The Technical Sales Engineer is responsible for supporting the sales staff in presenting technical presentations of our products as well as assisting on installations of our products in both a pre and post-sales support role

Responsibilities:

· Provide pre- and post-sales technical support to customers

· Technical support of field service engineers and customers when required

· Evaluating and establishing vision system performance specifications

· Manage customer specific projects & documents

Requirements:

· Degree / Diploma in engineering discipline with minimum 1 year experience

· Knowledge in field servicing and semiconductor industry

· Ability to troubleshoot electronics hardware system is an added advantage

· Prefer to have knowledge in Die Sorter or Wafer Sorter.

· Good Knowledge of PC hardware, OS and networking.

· Proficient in English, both written and verbal communication

· Proficient in Microsoft application

· Good analytical skill

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Job Description & Requirements

Responsibilities:

• Hunt for new clearing and forwarding related business focusing on import and export business locally
• Build new client base and Wholesale of stationery in arround Singapore
• Develop sales strategy in line with group commodity market segments
• Leverage from own network and further establish relationships with various partners not limited to associations, container carrier and network members globally
• Strong team player, able to work collaboratively with operational team members, whilst liaising and coordinating with vendors (ports operators, authorities, transporters etc.) and internal clients
• Monthly commercial activity reporting in the form of a sales of liquor, soft drinks and beverages
• Work with direct Manager on all sales, business development and budgeting requirements
• Capabilities reaching into the rest of APAC and globally is advantages
• Other duties as may be assigned from time to time

Key Requirements:

• A degree from a recognized University in the field of logistics and Business Management would be advantages
• Minimum 5 years proven sales experience and achievement in bringing in new sales
• Result oriented with strong ability to prioritize tasks in order to achieve sales target assigned
• Resourceful with excellent commercial and entrepreneurial flair are critical to the success of this role
• An accomplished self-starter who is able to hands-on/lead the whole cycle of commercial process from acquisition to fulfilment
• Ability to travel regularly locally and regionally when required
• Flexible in working with partners from different time zone when required

Job Summary:

• Salary Range: Up $7,000 + AWS + Quarterly sales incentive
• Working Location: West
• 5 days working day

Job Responsibilities:

• Achievement of monthly sales and Margin
• Develop and implement effective sales strategies to achieve and exceed sales targets
• Identify and pursue new business opportunities within the assigned territory or market segment
• Build and maintain strong relationships with new and existing clients, addressing their needs, and ensuring customer satisfaction
• Conduct market research to stay informed about industry trends, competitor activities, and consumer preference
• Customer Relationship Management:
• Cultivate and maintain long-term relationships with key accounts and customers
• Address customer inquiries and concerns promptly and professionally
• Collaborate with internal teams, such as marketing and logistics, to ensure smooth order processing and delivery
• Ensure prompt payment collection
• Sales Reporting
• Prepare regular sales reports, including sales forecasts, pipeline updates, and market intelligence
• Present findings and recommendations to management to drive informed decision-making
• Collaborate with the marketing team to develop and implement marketing campaigns that align with sales objectives
• Team management including training, and lead a high-performing sales team
• Provide guidance, support, and motivation to the team to ensure they meet individual and collective sales goals

Requirements:

• Possess experience in FMCG Food background is a must

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Description:

We are searching for a talented Reservation & Sales Executive to join our team. With 1-2 years of experience in a hospitality environment, travel agency, or front sales concierge role, you'll play a crucial part in delivering exceptional service. If you're passionate about sales, customer satisfaction, and thrive in a dynamic setting, we want you on board!

Position: Reservation & Sales Executive

Location: Kim Keat Road

Salary: $3000 - $4000

Job Description:

• Sales Excellence: Drive revenue through effective sales strategies, upselling, and cultivating strong customer relationships.
• Reservation Management: Handle reservation inquiries, bookings, and cancellations with precision and a customer-centric approach.
• Customer Service: Provide personalized assistance to guests, ensuring a seamless and delightful experience throughout their stay or travel.
• Product Knowledge: Stay informed about our offerings, promotions, and services to effectively communicate and sell to potential customers.
• Collaboration: Work closely with internal teams, such as marketing and operations, to enhance overall customer satisfaction and business performance.
• Record Keeping: Maintain accurate and organized records of reservations, customer interactions, and sales transactions.
• Problem Resolution: Address customer concerns promptly and find effective solutions to ensure a positive experience.

Job Requirements:

1. 1-2 years of experience in a hospitality, travel agency, or front sales concierge role.
2. Proven track record in sales and customer service.
3. Excellent communication and interpersonal skills.
4. Detail-oriented with strong organizational abilities.
5. Familiarity with reservation systems and travel booking platforms.
6. Ability to work in a fast-paced, customer-focused environment.

Job Summary:

• Salary Range: Up $7,000 + AWS + Quarterly incentive
• Working Location: West
• 5 days working day

Job Responsibilities:

• Achievement of Sales and margin
• Develop and implement effective sales strategies to achieve and exceed sales targets.
• Identify and pursue new business opportunities within the assigned territory or market segment.
• Build and maintain strong relationships with new and existing clients, addressing their needs, and ensuring customer satisfaction.
• Conduct market research to stay informed about industry trends, competitor activities, and consumer preferences
• Customer Relationship Management:
• Cultivate and maintain long-term relationships with key accounts and customers
• Address customer inquiries and concerns promptly and professionally.
• Collaborate with internal teams, such as marketing and logistics, to ensure smooth order processing and delivery.
• Ensure prompt payment collection
• Sales Reporting
• Prepare regular sales reports, including sales forecasts, pipeline updates, and market intelligence.
• Present findings and recommendations to management to drive informed decision-making.
• Collaborate with the marketing team to develop and implement marketing campaigns that align with sales objectives.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

We are currently seeking a talented and experienced Marketing Specialist to join our dynamic marketing team. As a Marketing Specialist, you will play a crucial role in developing and implementing marketing strategies to promote our products/services, increase brand awareness, and drive customer engagement. This is an exciting opportunity for individuals with a passion for marketing, strong analytical skills, and a creative mindset.

Responsibilities:

1. Marketing Strategy Development:

• Collaborate with the marketing team to develop comprehensive marketing strategies aligned with business objectives.
• Conduct market research to identify target markets, customer segments, and competitive landscape.
• Develop marketing plans and campaigns to drive brand awareness, lead generation, and customer acquisition.
• Digital Marketing:
• Execute digital marketing initiatives across various channels, including SEO, SEM, social media, email marketing, and content marketing.
• Develop and optimize digital campaigns to increase website traffic, conversion rates, and online visibility.
• Monitor and analyze digital marketing metrics and KPIs to measure campaign performance and make data-driven decisions.

1. Content Creation and Management:

• Create engaging and compelling content for marketing materials, including websites, blogs, social media posts, and email newsletters.
• Develop content calendars and manage content distribution across different platforms.
• Collaborate with graphic designers, copywriters, and other team members to produce high-quality marketing collateral.

1. Social Media Management:

• Manage and maintain social media accounts to enhance brand presence and engage with the target audience.
• Develop social media strategies to increase followers, drive engagement, and generate leads.
• Monitor social media trends, track performance, and implement optimizations to improve results.

1. Marketing Analytics and Reporting:

• Track, measure, and analyze marketing campaign performance using various analytics tools.
• Prepare comprehensive reports on key marketing metrics, trends, and insights.
• Provide actionable recommendations for optimization and improvement based on data analysis.

BENEFITS:

• Competitive salary package & staff benefits
• Housing allowance: cover all relocation expenses
• Yearly bonus
• 15 days annual leaves
• Petrol and telephone allowance, business trip
• Medical allowance

MAIN DUTIES:

• Lead the Sales & Marketing division in Singapore
• Co-ordinate with sales & marketing teams from different countries in Asia Pacific
• Provide customer service & maintain existing key customer accounts
• Approach new client accounts from different countries especially new market regions
• Increase sales volume specifically in the Asia Pacific region

REQUIREMENTS:

• At least 5 years experience in Sales B2B, at least in either Food Flavors or Fragrances (Or Sales Flavor for: Food / Beverage / Tea / Coffee / Bakery or Fragrance for Detergent / Shower Gel / Chemical for Cosmetics)
• Minimum Diploma/Degree qualification in Food Technology / Business Administration/ Business Management / Sales & Marketing
• Successful sales track records

AUXILIARY CONSULTANT (AC) / EA LIC:19C0013
CHARLOTTE, TAN SZE MIN/ EA Reg: R2196393

Giesecke+Devrient is a global company that offers security technologies, both in the physical and digital world. Every day, billions of people benefit from G+D innovations in their personal and business lives. With around 11,600 employees across 32 countries, we develop, manufacture, and distribute products and solutions for the safeguarding of payment processes, identities, connectivity, and data.

Reporting lines:

Functional – Group Services - Head Business Intelligence Center, Munich

Discipline – Head of Regional Application Center APAC

Responsibilities:

In the wake of digitalization, changing markets, increasing crises and uncertainties, reliable and aggregated data in real time is crucial to a company's success. G+D has therefore established a globally active Business Intelligence Center (BIC) to proactively manage the ever-increasing demands on data analysis and reports.

For our Business Intelligence Center (BIC) department, we are looking for application support in SAP BW with a focus on Sales Reporting to start as soon as possible.

Your tasks:

• The contact person for our business units regarding business intelligence solutions and data analysis
• Advising the specialist departments on the definition and implementation of reporting requirements in the sales area (SAP SD & Salesforce)
• Sub-project management/project management
• Competent contact person for BI & Analytics topics, especially for SAP BW/4 Hana and hybrid modeling approaches
• Coordination and implementation of reporting requirements in the SAP BW backend (SAP BW 7.4 and BW/4 Hana)
• Creation of queries and dashboards (SAP Analytics Cloud, PowerBI)
• Collaboration on international roll-outs and system conversions (upgrades, patches, HANA migration)
• Creation of IT concepts and their implementation in the respective tool (mainly SAP BW)
• Ensuring ongoing operations in the area of SAP Business Intelligence

Your skills:

• Completed studies in computer science, economics or a comparable education or professional experience
• Several years of proven project experience in the area of SAP BW/4 Hana and hybrid data modeling
• Strong ability to translate business requirements into technical concepts and implement innovative SAP BI solutions from these
• Experience in sales reporting with SAP BI/BW, including understanding sales-relevant key figures, their calculation and translation into high-level reports with various requirement widths, as well as advising internal stakeholders on the technical optimization of the same
• Knowledge of ABAP OO, CDS Views, SQL Script is an advantage
• Knowledge of SAP Analytics Cloud desirable
• Deep technical understanding and knowledge of ABAP, AMDP development
• Very good written and spoken English language

Benefits:

• MNC, 5 days, North
• Salary: $1700 - $2500, allowances
• 12hr rotating shifts: 9pm to 9am/9am to 9pm
• 14-15 working days per month
• Overtime claim, AWS, performance bonus
• No experience can apply
• North/Central

Job responsibilities:

• Provide service and support for Vertical probe cards
• Liaise with customers and factory on the card issues
• Compile of investigation report/tracker/monthly report
• Support for DOE (design of experiment) or evaluations either by customer or company’s initiative
• Pin replacement onsite
• Station at client’s site

Requirements:

• Minimum Nitec in Electronics/Mechatronics
• 1 to 2 years of relevant experience in semiconductor industry
• Candidates with no experience can apply
• Possess basic electronics and troubleshooting skills
• Able to start within short notice

Interested applicants, please send your resume to [email protected]

Job Description

Maternity cover for 6-months

• Provide day to day customer service support and administrative duties in engineering department.
• Deal with customers via multiple communication channels such as telephones, email and other CRM tools.
• Provide administrative support for engineering department such as spare parts quotation, service maintenance, preventive maintenance service, service appointments of all engineers and other ad-hoc assignment.
• Post-Warranty Service Contract Proposal to customers.
• Manage the preventive maintenance service by coordinating the customer for the PM schedule and update any changes in the records.
• Follow up with Engineers on open maintenance jobs.
• Review the service reports, process engineering quotation on repair work or spare parts and follow up with customer.
• Request quotation from the third party to do the subcontract work, and provide pricing to customer & certificate follow up.
• Act as the main control person for the receipts of all engineers’ job sheets & customer’s purchase/service order, and forwards to respective teams for further action.
• Monitor and update the job status in AX system, ensuring timely invoicing and job closure with customers.
• Responsible for administration of purchasing third party outsourced service contract with principal.
• Work closely with operations team members to coordinate the delivery and issue the billing with customer.
• Coordinate with sales team to arrange the engineers schedule for installation or service maintenance.
• Record case data and customer information accurately into AX system for ease of reporting and follow-up.
• Arrange service tools calibration and maintenance by the third party.
• Provide the Guarantee and Maintenance (Labour and Comprehensive costs) price in tender.
• Getting all spare parts price list from Principals and convert to local pricing. To provide relevant price list for contract / tender purposes.
• Any other duties and responsibilities as and when assigned by immediate superior or management.

Job Requirements

• Min. Diploma in any disciplines
• Minimum 3 years of relevant work experiences in a similar role.
• Good computer skills. Proficient in Excel, Word and Outlook.
• Working knowledge of CRM and ERP systems. Eg: Microsoft AX, Microsoft Dynamics
• Good command of written and spoken English

Competencies

• Adept at handling various communication channel on a daily basis, while consistently resolving customer’s issue.
• Good in communication and interpersonal skill, able to communicate with and influence people positively.
• A positive team member who is able to establish network and rapport with colleagues to achieve results.

Attributes

• Customer-orientated and able to deal with difficult customers.
• Passionate and energized, take initiatives and integrity to support business needs, enhancing individual/team productivity.
• Be a natural multi-task person who has a positive and proactive attitude in problem solving.
• Passionate and energized, take initiatives and integrity are key requisites to this position.
• Embrace the idsMED values of Loyalty, Integrity, Balance, Care, Agility, Reliability and Entrepreneurship.
• Show a genuine desire to care for others, with a Happy, Engaging, Approachable, Responsible and Trustworthy personality.

Job Description

Maternity cover for 6-months for Engineering Support Department

• Provide day to day customer service support and administrative duties in engineering department.
• Deal with customers via multiple communication channels such as telephones, email and other CRM tools.
• Provide administrative support for engineering department such as spare parts quotation, service maintenance, preventive maintenance service, service appointments of all engineers and other ad-hoc assignment.
• Post-Warranty Service Contract Proposal to customers.
• Manage the preventive maintenance service by coordinating the customer for the PM schedule and update any changes in the records.
• Follow up with Engineers on open maintenance jobs.
• Review the service reports, process engineering quotation on repair work or spare parts and follow up with customer.
• Request quotation from the third party to do the subcontract work, and provide pricing to customer & certificate follow up.
• Act as the main control person for the receipts of all engineers’ job sheets & customer’s purchase/service order, and forwards to respective teams for further action.
• Monitor and update the job status in AX system, ensuring timely invoicing and job closure with customers.
• Responsible for administration of purchasing third party outsourced service contract with principal.
• Work closely with operations team members to coordinate the delivery and issue the billing with customer.
• Coordinate with sales team to arrange the engineers schedule for installation or service maintenance.
• Record case data and customer information accurately into AX system for ease of reporting and follow-up.
• Arrange service tools calibration and maintenance by the third party.
• Provide the Guarantee and Maintenance (Labour and Comprehensive costs) price in tender.
• Getting all spare parts price list from Principals and convert to local pricing. To provide relevant price list for contract / tender purposes.
• Any other duties and responsibilities as and when assigned by immediate superior or management.

Job Requirements

• Min. Diploma in any disciplines
• Minimum 3 years of relevant work experiences in a similar role.
• Good computer skills. Proficient in Excel, Word and Outlook.
• Working knowledge of CRM and ERP systems. Eg: Microsoft AX, Microsoft Dynamics
• Good command of written and spoken English

Competencies

• Adept at handling various communication channel on a daily basis, while consistently resolving customer’s issue.
• Good in communication and interpersonal skill, able to communicate with and influence people positively.
• A positive team member who is able to establish network and rapport with colleagues to achieve results.

Attributes

• Customer-orientated and able to deal with difficult customers.
• Passionate and energized, take initiatives and integrity to support business needs, enhancing individual/team productivity.
• Be a natural multi-task person who has a positive and proactive attitude in problem solving.
• Passionate and energized, take initiatives and integrity are key requisites to this position.
• Embrace the idsMED values of Loyalty, Integrity, Balance, Care, Agility, Reliability and Entrepreneurship.
• Show a genuine desire to care for others, with a Happy, Engaging, Approachable, Responsible and Trustworthy personality.

• Responsible in gallery sales
• Efficient handling of clients' enquiries
• Providing good customer service
• Proactively maintaining good relationships management with new and existing clients
• Assist sales team in maximising sales and marketing revenues
• Manage the sales process from generated leads/gallery sales to closure and completion of works
• Coordinating with operation team to ensure timely delivery of customers’ orders
• Work closely with other departments to ensure strategy alignment to achieve company objectives
• Keep updated to market trends and change in customers' demand
• Absolutely no cold calling is required

• Display high level of interest and enthusiasm towards the product offerings
• Independent, confident and self-motivated with good sales and servicing aptitude
• Self-disciplined to complete tasks assigned within deadlines
• Results-oriented with a customer service mindset along with excellent client relationship-building skills

• Unison Consulting Pte Ltd is seeking a Desktop Support Engineer to join our team. In this role, you will be responsible for providing technical assistance and support to end-users within the organization.
• Your responsibilities will include resolving hardware and software issues related to desktops, laptops, and other IT peripherals. You will be responsible for installing, configuring, and maintaining computer systems to ensure they operate efficiently.
• You will also assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary. Additionally, you will provide remote assistance for off-site users using remote desktop tools and assist users with login issues, password resets, and access-related queries.
• Our ideal candidate has a strong understanding of desktop operating systems, knowledge of desktop hardware components and peripherals, and excellent troubleshooting skills. You should be able to analyze and solve hardware and software problems efficiently, collaborate with other IT professionals and support teams, and contribute to the overall IT support function.

• At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Prefer healthcare environment experience.
• Good attitude
• Willing to learn and work in a team.
• Strong problem-solving skills.
• Excellent client-facing skills.
• Professional presence and excellent communication skills. 
• Hardware Skill – Desktop, Laptop, Printer and Scanner.
• Windows OS (Must know Windows 10) 

Job Responsibilities

• Development of sales strategy and implementation of tactical plan.
• Identification of key/target accounts/industry segment.
• Building and maintaining a healthy sales pipeline, through prompt updating of opportunities management tracking and account development planning.
• Develop new customer accounts through sales and marketing activities.
• Expand sales portfolio to all existing and new potential customers.
• Supporting any marketing related activities to improve the presence and customer knowledge of Precision Robotic Products
• Providing customer feedback to the Research and Development team and Business Group management.
• Any other duties as assigned by supervisor.

Requirements

• Minimum 2 years of sales experience with Industrial clients (i.e. B2B), 5 years of experience is needed for the senior position.
• Diploma or Bachelor Degree in Engineering / Computer Science or Equivalent
• Field sales experience is vital. Proven ability to interact directly with a sales organization, understand customer needs and influence them.
• Good interpersonal and communication skills
• Self-motivated and maintain high level of Sales Discipline

HOW TO APPLY:
Interested applicants, please send in your resume by clicking "Apply Now".

We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Chan Ngai Kuan, Elise
Dynamic Human Capital Pte Ltd
Registration number: R1548771
EA Licence No: 12C6253