As a Client Support & Sales Enablement Specialist, you will play a crucial role in driving the success of the Client Success Team (CLS) by ensurin..
As a Client Support & Sales Enablement Specialist, you will play a crucial role in driving the success of the Client Success Team (CLS) by ensuring seamless operational support and client satisfaction.
This role is integral to the organization’s ability to deliver accurate and timely proposals, manage contracts, and oversee client relationships; all while contributing to the smooth execution of business transactions. By providing exceptional support, you empower the team to focus on smooth daily operations, allowing the organization to grow and meet its objectives. Your work behind the scenes ensures that deals are not only closed, but also effectively maintained post-sale, fostering long-term client partnerships.
Key Responsibilities:
Quotations & ProposalsGenerate accurate and timely quotations and proposals for clients
Collaborate with the Business Development (BD) team on complex proposals, utilizing standardized templates
Follow up with clients to ensure proposals are reviewed and deals are closed efficiently
Contracts & AgreementsDraft, vet, and send contracts to clients while ensuring all necessary terms are included
Monitor contract signing, ensuring all contracts are finalized before the event or project kick offs
Track contract expiry dates and coordinate timely renewals
Post-Event SupportCreate and distribute detailed reports for post-event settlements
Assist in developing post-mortem reports and presentations to review event outcomes
Tender ParticipationSupport the team in preparing and submitting documents for tender participation
Pipeline ManagementTrack and regularly update the client pipeline, ensuring accurate records of current and potential deals
Clients’ Enhancements Requests (if any) :Coordinate client requests for enhancements by working with internal teams such as the Product Manager
Manage the full cycle from quoting to contract finalization and follow-up with the Project Manager until the delivery of the request is completed
Account Executive RoleTake on the Account Executive role for smaller events, ensuring that operational knowledge stays sharp to support your primary role effectively
Job Requirements:
Sales & Customer Service ExpertiseStrong background in sales operations and customer service, with experience in administrative support and coordinating with various teams
Multitasking & Deadline ManagementProven ability to manage multiple projects concurrently and work efficiently under tight deadlines
Attention to DetailHigh level of attention to detail, particularly when handling official client documents
Technical ProficiencyStrong knowledge of Microsoft Office tools, particularly Word, Excel, and PowerPoint
Our client is a leading multinational Social media company.
Job Responsibilities:
Review operational issues and determine if a technology (produc..
Our client is a leading multinational Social media company.
Job Responsibilities:
Review operational issues and determine if a technology (product) solution is required or a process correction needs to be made. Identify opportunities to improve business practices and drive internal process improvements.
Track and report on operational performance for the global team and conduct data analysis regularly to identify trends and areas of improvements.
Run daily standup meetings and monitor and manage daily customer support tickets for prioritization and triage.
Assist in creating Business Review content for leadership meetings.
Ensure the team adheres to established processes and protocols while staying informed about any updates or changes. Proactively highlight any deviations that affect our quality of support both internally and with vendors.
Identify and address any roadblocks or issues that may impact operations
Update status page for product issues when needed
Support daily hand-over activities between different regions
Coordinate with the team and prepare regional monthly meeting content
Coordinate customer notifications on expiring API product version Projects
Document learnings and share operational insights to cross-functional teams.
Job Requirements:
Bachelor’s degree or equivalent with min 2-4 years of experience providing operations support in a technical environment with strong understanding of Operational Metrics and Key Performance Indicators to measure success of a team.
Demonstrated creative problem-solving approach and experience in using data visualization technologies to help drive business insights.
Experience in building advanced SQL queries and dashboards to find operational trends and root cause by dice and slicing data.
Customer-oriented mindset with demonstrated understanding and empathy
High attention to detail, with an ability to execute standard workflows while also adapting appropriately to business and process changes when necessary
Demonstrated ability to multitask and prioritize in a fast-paced environment
Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.
Excellent verbal and written communication skills and demonstrate attention to detail
If you are keen on this exciting opportunity, kindly ‘Apply Now’.
*Referrals are greatly appreciated*
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Be the difference
If making a difference matters to you, then you matter to us.
We're looking for a Senior Technology Sales Support Specialist for En..
Be the difference
If making a difference matters to you, then you matter to us.
We're looking for a Senior Technology Sales Support Specialist for Enablon software portfolio. You'll report to Associate Director, Solutions Consultants.
Enablon is a global leading provider of integrated software solutions for Risk & Compliance, Engineering & Operations, and EHSQ & Sustainability. Find more at https://www.wolterskluwer.com/en/solutions/enablon
This is a Permanent Full-Time position, to be based in Shenton Way, Singapore (hybrid working arrangements, working from home 2-3 days per week). #LI-Hybrid
About the Role
As a Senior Technology Sales Support Specialist you will be responsible for developing a solid understanding of the Enablon software platform functionality, in the field of Risk, Health and Safety, Control of Work, ESG, Quality and Process Safety. You will be part of the sales team building and presenting our solutions to ensure successful sales completion for existing and potential customers and responding to functional and technical requirements. In this role, you will also be capturing requirements to enhance our product Road Map and fuel product innovation.
Consult and discover with existing and potential clients to understand their specific needs, challenges and industry issues that they face before providing specific solutions using the Enablon platform.
Build a solution-oriented presentation based your expertise but as well on analysis and understanding of the customer problematic and needs/ build a technical solution based on the company portfolio.
Work with EAM to prepare the presentation deck and deliver demonstration presentations to customers, both remotely and on site for, often, large audiences focused on areas of interest and solving challenges raised in discovery sessions
Deliver Proofs of Concepts by applying solution functionalities using client’s sample data
Preparing proposals and answer questions and requirements found in Request for Information/Proposal (RFI/RFP) documents tailoring responses based on information uncovered during discovery
Prepare personalized demonstration platforms with relevant information for each existing/prospective customer
Serve as technical and functional expert for solutions
Bridge the gap between our products and our customers’ needs (Product SME)
Gather and document existing/prospective customer needs/gaps/new features for potential product enhancements
Work closely/ regularly with professional services team to analyse requirements and determine product implementation strategies
Attend and represent Enablon at various industry events such as conferences
Continually learn new versions and features of the software as the product grows and enhances.
About You
Bachelor’s degree from an accredited university OR minimum of three years as a Pre-Sales Consultant in a Software/SaaS firm
Expertise in EHSQ, ESG or GRC domain topics.
Knowledge of Process Safety would be beneficial.
Fluent in English.
Previous experience in a Pre-Sales role at a Software/SaaS firm delivering Demonstrations, POCs and participating in the sales cycle is a plus, along with any experience in Corporate Visions’ methodologies.
Open to candidates that are interested in a Pre-Sales role with client facing Professional Services experience
About Us
Wolters Kluwer reported 2023 annual revenues of €5.58 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 22,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.
For more information about our solutions and organization, visit www.wolterskluwer.com.
Equal Opportunity Employer
Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.
About the company
Our client, one of the world's leading insurance brokers and with focus on wholesale specialty business.
about the job
In this po..
About the company
Our client, one of the world's leading insurance brokers and with focus on wholesale specialty business.
about the job
In this position as an Broking Support Specialist, you will be reporting to the HOD of the International Property team and work alongside with a small team of Brokers and Account Executives. The ideal incumbent will be expected to liaise with 3rd party cedents and be involved in client's renewals, mid-term adjustments, generating broking slips, generating reports and processing of broking documents.
The ideal incumbent will be expected to ensure transactions are conducted with full transparency, maintaining accurate records and dealing with correspondence appropriately.
** Offers hybrid work arrangement
** Office is located at CBD
** Attractive salary package, bonus and benefits
Experience and skills required
1+ years of experience in administration/policy support/underwriting assistant/claims support
Excellent follow up skills and good administration skills
Candidates from both life or non-life sector are welcome to apply
Strong administrative skills and fast learner
Ability to work well under pressure and tight timeline
If the above position interest you, kindly click on the ‘apply now’.
EA: 94C3609/R132534
Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
We are currently conducting a search for one of our key clients, a leading service and spare parts provider of marine pumps. The position is for a Sal..
We are currently conducting a search for one of our key clients, a leading service and spare parts provider of marine pumps. The position is for a Sales Support in Singapore (office is located in Benoi) to handle incoming inquiries, orders and translating them into purchase requests and orders. You will be dealing with ship owners, managers, chandlers and ship supply companies.
As they sell technical items, this will require you to investigate which parts the client needs and, from there, set a competitive offer. The job is a great combination between technical and sales. You will be in close contact with the customers by following up on quotes and orders and you will be challenged technically in finding the right solution for them. Key challenge is to locate the right suppliers and finding the best solution for the customer in order for them to receive their parts in time.
Requirements:
To be able to learn about product technicalities to provide the right solution to clients
To be commercially oriented, people's person and desire to deal with clients
Previous experience in maritime or O&G is a must
Previous experience dealing with mechanical equipment, services or spare parts
About Company:
Our client was established in 1990 and is one of Top 100 Best Employers in Singapore. It is the regional corporate headquarters, that l..
About Company:
Our client was established in 1990 and is one of Top 100 Best Employers in Singapore. It is the regional corporate headquarters, that leads and supports the Asia Pacific region in sales and marketing activities, service parts, accessories, and customer services, contributing to the overall development of the industry and the growing economies in the region.
Job Description:
- Manage Service Parts and Accessories order and supply within and outside Asia Pacific regions
- Order management: to ensure smooth order receiving and processing
- Supply operation
- Handle enquiries from distributors
- Liaise with forwarders and suppliers on shipments arrangement
- Handling of shipment documentation, e.g. invoice, packing list, bill of lading etc. to ensure smooth custom & clearance by importers
- Handling of warranty claims, short mispacking report and logistics quality problem report
- Handles SAP payment of supplier and buyer invoices
- Prepare monthly report to report on KPI results
- Other ad hoc duties as assigned by the company
Job Requirements:
- 1–2 years of working experience in a similar role is preferred.
- Candidate with no experience but a background in logistics is welcome to apply.
- Strong verbal and written communication skills.
- Excellent analytical thinking and negotiation skills.
- Self-starter, well-organized, and comfortable working with numbers.
- Eager to learn quickly, open-minded to feedback, and committed to improvement.
- Proficient in MS Office, particularly PowerPoint, Excel, and Access.
- Knowledge of Power BI is an added advantage.
- A team player with a strong sense of responsibility who can work independently; mature, self-disciplined, and skilled in time management.
- Willing to travel within Asia if required.
Compensation:
- Working hours: Monday to Friday at 9am to 5:45pm
- Working location: CBD
IT Sales Support Specialist, East area, $2,500-3000/month
Full-time
Full-time
Others/Any
Singapore, Singapore
Sales / Marketing
1 week ago
IT Sales Support Specialist, East area, $2,500-3000/month
East area
Monday to Friday 9am to 6pm
START ASAP
1 year contract (convertible to pe..
IT Sales Support Specialist, East area, $2,500-3000/month
East area
Monday to Friday 9am to 6pm
START ASAP
1 year contract (convertible to perm)
Job description:
Ensure efficient and effective coordination of sales administration processes to deliver exceptional customer satisfaction.
Assist Account Managers in preparing detailed and accurate sales quotations in response to customer inquiries, ensuring timely follow-up.
Address customer requests for quotations and product information related to new purchases or renewals of licenses and maintenance agreements.
Verify pricing details before submitting purchase orders to the Purchaser for processing.
Process sales orders for confirmed transactions, ensuring accuracy and timeliness.
Respond to customer delivery requests and coordinate with the Operations team to fulfill requirements.
Monitor and follow up on tender progress and updates.
Build strong relationships with customers to identify additional opportunities beyond their immediate needs, driving increased sales revenue.
Perform general administrative tasks and any other duties assigned by the company.
Requirements:
Minimum of an ‘O’ Level qualification with 2 to 3 years of experience in customer service, preferably in the Information Technology or IT System Integrator industry.
Demonstrates a customer-focused mindset, with strong listening, comprehension, and responsiveness to customer needs.
Interested applicants, kindly WhatsApp to 87511349 and email your updated resume to [email protected] and we regret that only shortlisted candidates will be notified
Yvonne Chai Cheng Man
Reg No: R23115356
EA License: 23C2060
Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)
Technology Support Specialist
Responsibilities:
Supporting the Firm in the Technology function, including but not limited to software, hardware, ne..
Technology Support Specialist
Responsibilities:
Supporting the Firm in the Technology function, including but not limited to software, hardware, networking infrastructure and applications
Providing support in IT/ IS functions such as networking, mobile device, remote, audio visual, telephony and security
Conducting basic in-house application training sessions to our user community
Drafting, updating and managing documentation as part of the work process
Collaborating with other members of the Technology team and Business Services team to come up with practical and effective solutions to meet business operational needs
Participating in and contributing to special projects in support of Firm initiatives
Assisting the team with related ad-hoc duties, where necessary
Requirements:
Bachelor’s degree in Computer Science/Engineering, Information Technology or equivalent
Intermediate working knowledge of Microsoft Technologies that include but are not limited to Windows Operating System and Office Applications (Word, Excel, PowerPoint and Outlook)
Experience with other mainstream software systems (e.g. iOS, Mac OSX, Android) and/or technical skills related to an ability to do basic logic design and programming with simple scripts; or using industry standard visual basic, power-shell, will be ideal
Industry standard current certifications by Microsoft, Cisco, HP, Application solution vendors will be helpful
At least 2 years’ relevant experience in a corporate environment. Experience working in a law firm would be an advantage
Honesty, integrity and professionalism are key pillars to how we operate in our environment. You must be able to handle sensitive matters and maintain strict confidentiality at all times
Excellent analytical, troubleshooting, organizational, planning and critical thinking skills. You are able to multi-task, and handle multiple projects as well as changing priorities to support business needs
You demonstrate a sense of urgency and the ability to work and respond to a fast-paced environment, as well as flexibility in adjusting hours to meet operational and business needs
A strong team player with excellent interpersonal, written and verbal communication skills, to facilitate effective working relationships within the Technology team, our user community and stakeholders
We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.
Please note that only shortlisted applicants will be notified.
In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.
Excel Pro & PowerPoint Creative Wanted—Fluent in Chinese
Are you ready to level up your career with a role that’s equal parts creativity, prec..
Excel Pro & PowerPoint Creative Wanted—Fluent in Chinese
Are you ready to level up your career with a role that’s equal parts creativity, precision, and impact? Jumborca is on the hunt for a Sales Ops & Office Admin Specialist who’s fluent in Chinese and ready to bring advanced Excel skills, PowerPoint creativity, and a sharp mind for sales operations to the table.
This is not your typical admin job—it’s a dynamic, hands-on role where your skills will drive real business impact.
What You'll Be Doing
Excel Mastery: Handle pricing analysis, customer data, and detailed reporting like a pro. Pivot tables, VLOOKUPs, and advanced formulas? That’s your thing.
PowerPoint Creativity: Design sleek, animated presentations that tell a story and captivate the audience—whether it’s for bosses, customers, or partners.
Sales Ops Support:Manage customer orders, pricing strategies, and contracts with precision.
Provide insights and support sales deals with accurate data analysis.
Streamline processes and workflows to keep operations smooth and efficient.
Communication Champion: Engage confidently in Chinese with senior management, clients, and global partners. You’ll be the go-to communicator at every level.
Light Admin Work: Help keep the office running, but your focus is on high-impact tasks—not endless admin.
What We're Looking For
Fluent in Chinese: Essential for communication with internal teams, customers, and partners.
Excel Expert: Pivot tables, VLOOKUPs, and data analysis are second nature to you. Bonus points for macros!
PowerPoint Wizard: Your slides aren’t just functional—they’re visually stunning, professional, and impactful.
Sales Ops Enthusiast: If you’re excited about pricing, contracts, and operations, we’re ready to help you grow in these areas.
Fresh Graduates Welcome: Skills and attitude matter more than experience.
Why Jumborca?
Small Team, Big Impact: You won’t just be a cog in the machine—every project you touch will make a real difference.
Learn & Grow: Hone your skills in Excel, PowerPoint, and sales operations while gaining valuable experience in a fast-paced environment.
Dynamic Culture: Join a forward-thinking, innovative team that values creativity, collaboration, and results.
Future-Focused: We’re all about growth—yours, ours, and our clients’.
How to Apply
Think this role sounds like you? Send us your resume (and if you want, share a sample Excel sheet or PowerPoint deck you’re proud of!). Let’s see how you can add your skills and creativity to the Jumborca team.
At Jumborca, you’re not just joining a company—you’re joining a team that’s redefining resilience and shaping the future. Apply now and let’s make an impact together.
Director, Specialist Sales - Business Applications
Full-time
Full-time
Director/C-Level
Singapore, Singapore
Sales / Marketing
1 week ago
Overview
Proactively brings impactful industry insights into customer engagements and coaches and influences others internally on how to do this. Coac..
Overview
Proactively brings impactful industry insights into customer engagements and coaches and influences others internally on how to do this. Coaches team through the sales process. Proactively coaches their team to remove consumption blockers in pre-sales. Guides their team to assess customer needs and connect the need to Microsoft technology. Coaches their team to expand the relationship with customers/partners. Leads their team to develop solution strategies for driving and closing strategic opportunities. Leads the team to identify new partners and evaluate partner capabilities. Guides their team to apply the orchestration model. Supports their team on participating in Microsoft events. Acts as the spokesman for Microsoft at external events. Coaches team about Microsoft technology differentiators/competitive advantage. Leads their team to optimize the portfolio and facilitate customer innovation. Guides their team on ensuring customer/partner satisfaction. Drives and oversees integrated strategic planning. Guides their team regarding client performance, in whitespace analysis. Oversees the end-to-end business. Completes required training and obtains relevant product and role certifications. In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance.
Responsibilities
Sales Excellence
Drives and oversees integrated strategic planning to exceed cloud growth, drive consumption, and Support revenue and gain market share for the Solution Areas. Drives the integration of that all local, regional and corporate resources (e.g., Digital, Global Black Belts, FastTrack) into the strategic plan. Discusses progress against plan in rhythm of business (ROB) meetings (e.g., Quarterly Business Connect [QBC], Virtual Solutions Unit [VSU]) and aligns the plans of their team across departments. Engages with executives to bring a more strategic perspective into the business plan.
Oversees the end-to-end business across geographical regions. Ensures their team meet targets (e.g., sales, usage, customer acquisition) and operational standards and maintains the health of metrics within the assigned subsidiary/area. Interacts with Corporate leadership and executive-level stakeholders to get support for their team and the geographical regions.
Proactively promotes development of deep and influential relationships with client contacts. Guides their team on ensuring customer/partner satisfaction and facilitates the resolution of technical issues for strategic accounts. Establishes standards for customer/partner experiences. Ensures customers are made aware of new technology innovations.
Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry. Mentors/coaches the team on growing knowledge on sales or products and ensures the team complete training and obtain certifications as required. Seek additional learning opportunities and prioritize to enhance effectiveness.
Guides their team regarding client performance, in whitespace analysis, and identifying potential new business in their assigned territories. Develops and aligns the analysis approach across the organization. Acts as a thought leader and clears opinions and perspectives from business analysis.
Leads their team to explore business and emerging opportunities to optimize the portfolio and facilitate customer innovation to drive growth by leveraging technology, industry and partner expertise. Builds new market by leveraging deep technology expertise and resources.
Sales Execution
Leads their team to support the account teams and drive conversations with strategic/high-potential customers. Facilitates stakeholders (e.g., Customer Success team unit, account-aligned team unit, Consulting, One Commercial Partner [OCP] organization) to build pipeline across territories. Sets best practices on social presence and guides others, and drives consistency across domains/regions. Coaches team through the sales process (e.g., negotiation, commercial terms, compelling presentation). Applies Microsoft's sales process (MSP) and Microsoft Consumption Process (MCP) to determine the quality of the opportunity/engagement and whether to proceed, and educate the team on how to best address the customer needs. Develops, guides and empowers sales team to think across organizational boundaries and drive cloud businesses growth at or above targets, and accelerate customer value realization through cloud services consumption across solution areas (e.g., modern workplace, apps and infrastructure, data and artificial intelligence [AI] and business applications, security, support), bringing together a unified, unique value proposition for the customers. Influences the technical and product leadership agenda across the Microsoft field and supports the corporate organization. Proactively reports progress to leadership and removes execution obstacles.
Guides their team on communicating with customers, leveraging their business language, to understand their business needs or facilitates customer interactions to assess customer needs and connect the need to Microsoft technology. Drives cloud businesses growth at or above targets, and accelerates customer value realization through cloud services consumption across solution areas, including Support. Provides direction/guidance on the development of solutions across regions. Helps the team create vision for the customers and develop strategic plans to drive sales and demonstrate business value. Autonomously provides executive sponsorship on large projects and leadership support.
Leads their team to develop solution strategies for driving and closing strategic, highly complex and valuable opportunities. Drives the implementation of strategies and the collaboration with the account team to ensure alignment. Leads their team on ways to implement and share close plans (e.g., how to map timeline, engage the customer, get customer buy in and commitment) to de-risk and drive predictable deal closure. Coaches the organization and optimizes performance, responding to customers with agility and speed. Seeks alignment with all stakeholders and partners and removes blockers.
Coaches their team on identifying and engaging decision makers and stakeholders to expand the relationship with customers/partners. Engages C-Suite decision makers to support teams on opportunity discovery and acceleration while maintaining an external network. Proactively leads external innovation circles/sounding boards. Represents their team internally at Microsoft as they engage internal stakeholders. (e.g., Account Team Unit [ATU], Customer Success Unit [CSU], One Commercial Partner [OCP], Worldwide Commercial Business [WCB] Solution Area Leads, Global Black Belts).
Proactively coaches their team to remove consumption blockers in pre-sales by collaborating and innovating with partners and other internal regional and global teams (e.g., Digital Win Room [DWR], FastTrack, Global Black Belts) and coaches their team how to engage customers to drive cloud services growth, support and consumption in accounts and new markets. Leads with technical insights on how to grow customer business.
Proactively brings impactful industry insights with partners into customer engagements and coaches and influences others internally on how to do this. Influences Microsoft's strategic direction across various markets. Acts as a thought leader in digital transformation across solution areas to advise customers. Leads a virtual cross-organizational team to drive strategic projects and high impact solution sales deployments that enable digital transformation and deliver business value. May lead partner integration into account/territory planning and customer engagements. Oversees new Digital Transformation projects (e.g., cloud platforms and services) through business outcome selling and expanding customer business decision maker (BDM) connections. Sets a win strategy to accelerate and maintain a sustainable growth. Sets clear criteria and accountability to managers and team.
Scaling and Collaboration
Guides their team to build a network of partners to cross-sell and up-sell and drive usage. Leads the team to identify new partners and evaluate partner capabilities. Facilitates the development of partner strategies and ensures execution. Provides input and feedback to One Commercial Partner (OCP) on developing partner strategies and building partner capabilities to build and influence the market. Coaches the team to drive end-to-end business solutions across solution areas, resulting in increased partner satisfaction and partner deal sharing year-over-year. Leads by example to be executive sponsor for Global Independent Software Vendor (ISV) and Global System Integrators (GSIs) and drives sponsorship relationships for all of the Specialist Team Unit (STU) leadership team. Actively participates in the local Partner Governance Council and makes recommendation for Partner Recruitment and Partner Resource Allocation.
Guides their team to apply the orchestration model with Account Team Unit (ATU), Customer Success Unit (CSU), One Commercial Partner (OCP), Consulting and Global Resources (e.g., Global Black Belts, FastTrack, Digital Win Room [DWR]). Establishes approach and practices to promote communication and collaboration across functions. Contributes to the development of the orchestration model and drives consistency across territories.
Technical Expertise
Supports their team in participating in Microsoft events. Contributes to setting up the events and promoting best practice sharing across subsidiaries and the adoption from other subsidiaries. Actively participants in the Specialist Sales Leader community. Leads by example to show the learning culture across the organization.
Acts as the spokesman for Microsoft at external events. Provides expertise to customers/partners and shares knowledge on social media relevant for their market (e.g., LinkedIn). Establishes a sounding board of customers and partners related to technology innovation.
Coaches their team on business and market knowledge. Reviews wins/losses with the team to determine how to identify systematic and non-systematic issues to resolve. Develops strategies to position Microsoft products, solutions, and/or services (e.g., cloud services and platforms) against competitors. Initiates discussions to share industry trends and insights across the whole organization. Leverages deep technology knowledge and coaches team about Microsoft technology differentiators/competitive advantage.
Qualifications
Required/minimum qualifications
Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 8+ years technology-related sales or account management experience OR
9+ years technology-related sales or account management experience.
5+ years of scaled leadership experience, such as managing a sales team of 10+ sales professionals, sales pipeline management experience, and P&L accountability.
Additional or preferred qualifications
Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 8+ years technology-related sales or account management experience OR
Bachelor's Degree in Information Technology, or related field AND 10+ years technology-related sales or account management experience OR
12+ years technology-related sales or account management experience, preferably selling business applications and solutions such as CRMs and ERPs.
2+ years manager of managers experience.
Ability to drive influence across different countries in a matrix envrionment.
#MCAPSRegionsASEAN
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
About this role:
Wells Fargo is seeking a Capital Markets Middle Office Specialist to join our APAC Sales Support team.
In this role, you will:
P..
About this role:
Wells Fargo is seeking a Capital Markets Middle Office Specialist to join our APAC Sales Support team.
In this role, you will:
Provide operational support for Fixed Income Credit/Rates sales desks across Asia covering products including but not limited to Cash Bonds, US Treasuries, Mortgage-Backed Securities, Futures and OTC derivatives products.
Perform daily front to back trade processing such as: Trade allocation, CTM trade affirmation and allocation, trade confirmation and SSI management
Daily failed trade and risk management.
Manage and build relationships with external clients, including email and phone query management, and act as the single point of contact for clients.
Liaise with other support and control divisions such as Trading Middle Office and Settlement on resolution of day-to-day issues.
Liaise and maintain relationships with global partners such as IT, COO, Ops Risk and Project Management.
Take initiative to improve operational efficiency and ensure processes are performed in a robust and controlled environment
Participate in UAT and new product initiatives.
Required Qualifications:
2+ years of Capital Markets industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Proficient in English, and written and spoken business Japanese due to communication with Japan-based stakeholders
Desired Qualifications:
Bachelor's degree in finance or relevant disciplines with minimum 5 years of relevant experiences
Relevant experiences in Credit and Rates related products is an advantage
Excellent communication and interpersonal skills with strong analytical/problem solving skills
Proficiency in Mandarin
Detail orientated with strong sense of control
Experience with CTM is an advantage
Able to work on flexible hours and on public holidays
Duration: 1 year
Location: Loyang Lane
Working Hours: Monday - Friday 8am to 5pm
Responsibilities:
Reviews customer purchase orders to assess requ..
Duration: 1 year
Location: Loyang Lane
Working Hours: Monday - Friday 8am to 5pm
Responsibilities:
Reviews customer purchase orders to assess requirements.
Process and maintain customer purchase orders (e.g., order entry, etc.) inputting in Cardex (ERP) and portal management.
Interacts with the different positions in the warehouse as well as with other functions such as Sales and Quality to ensure that orders are resolved in an acceptable time frame.
Prioritizes orders with issues based on required ship date and performs analysis on whether orders can proceed without additional input.
Performs research in Cardex (ERP) to potentially resolve order issues.
Reviews and actions open orders that are pending resolution.
For all critical orders, ensures timeliness of shipment through internal coordination and liaison with other functional stakeholders.
Monitors / Expedites orders with high complexity and urgency.
Resolves customer claims with functional departments (Accounting, Quality Assurance, etc.), Credit & Rebill, Return Material Authorization process, determine root cause, recommend and implement corrective actions; support Account Receivables with cash collection.
Maintain Pipeline health on part usage/demand on existing contract, program, etc. in collaboration with Customer, Sales, Planner, etc.
Performs other duties and responsibilities as assigned or required.
Requirements:
2-4 years of related work experience
Experience in Program Management and/or Customer Support
Experience in a warehouse environment
Strong problem-solving skills
Excellent communication skills, both written and verbal
Ability to work in a very fast-faced environment with a high degree of accuracy
Ability to effectively multi-task
Ability to manage multiple and competing priorities
Proficient knowledge in MS Office (Excel, Word, PowerPoint) applications
To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin
Position Summary:
Coordinate responses to customer inquiries for spare parts requirements and facilitates delivery problem resolution. Coordinate coll..
Position Summary:
Coordinate responses to customer inquiries for spare parts requirements and facilitates delivery problem resolution. Coordinate collection and processing of supplier and/or customer data and/or information regarding delivery of spare parts, provisioning products or related services. Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders.
Essential Job Duties and Responsibilities:
Reviews customer purchase orders to assess requirements.
Process and maintain customer purchase orders (e.g., order entry, etc.) inputting in Cardex (ERP) and portal management.
Interacts with the different positions in the warehouse as well as with other functions such as Sales and Quality to ensure that orders are resolved in an acceptable time frame.
Prioritizes orders with issues based on required ship date and performs analysis on whether orders can proceed without additional input.
Performs research in Cardex (ERP) to potentially resolve order issues.
Reviews and actions open orders that are pending resolution.
For all critical orders, ensures timeliness of shipment through internal coordination and liaison with other functional stakeholders.
Monitors / Expedites orders with high complexity and urgency.
Resolves customer claims with functional departments (Accounting, Quality Assurance, etc.), Credit & Rebill, Return Material Authorization process, determine root cause, recommend and implement corrective actions; support Account Receivables with cash collection.
Maintain Pipeline health on part usage/demand on existing contract, program, etc. in collaboration with Customer, Sales, Planner, etc.
Performs other duties and responsibilities as assigned or required.
Basic Qualifications (Required Skills and Experience):
Experience in Program Management and/or Customer Support
Experience in a warehouse environment
Strong problem-solving skills
Excellent communication skills, both written and verbal
Ability to work in a very fast-faced environment with a high degree of accuracy
Ability to effectively multi-task
Ability to manage multiple and competing priorities
Proficient knowledge in MS Office (Excel, Word, PowerPoint) applications
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin
Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bri..
Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 20,000+ employees across 176 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.
What’s the role?
The BQuant Sales team works closely with Bloomberg clients to implement quantitative investment strategies and research using our Python Quant development platform - BQuant. Powered by Jupyter, our quant platform combines world-class open source Python libraries with one of the world's leading financial database, allowing our clients to generate unique research in quantitative finance and helping them to capture alpha in a highly competitive landscape. The team applies advanced data science technologies to generate real world investment models and is involved in full life-cycle development, from initial pitches to clients, requirement gathering, prototyping, implementation, deployment and adoption.
We’re looking for a versatile and successful sales professional to be based in Singapore, covering the Singapore and ASEAN markets. You will develop a business vision and build expertise within the quant data and technology community, so that you can build successful sales strategies, and maximize the significant opportunities that are in front of us. You'll work closely with clients and prospects to gain a clear understanding of their business needs, and provide consultative solutions to foster and strengthen relationships. You will also manage internal relationships concisely and with tact across Core Sales, Implementations, Product, Project Management Office, Negotiations, and Software Engineering departments, whilst simultaneously managing customer expectations.
The right person will be hungry and excited for the opportunity to join one of the newest and fastest-growing segments of Bloomberg's product offerings that comes at a time when the shift in the industry to using data science and programmatic techniques is clear. You will hone your pitch by actively listening and consulting on client use cases, and bring back valuable information on where client gaps provide opportunities.
We'll trust you to:
Drive annual sales and revenue targets for our quant solutions product suite
Lead enterprise sales engagements from beginning to end, fully maximizing your experience in financial market data and technology
Identify client needs by demonstrating expertise in the financial services market, as well as our quant development platform
Acquire and maintain a good understanding of clients’ quant strategies and plans for automation and cloud migration
Produce clear, concise proposals with an appropriate level of detail that identifies client challenges and how our solutions can address them
Establish and execute on strategies for your target market, generate new pipeline, manage the deal process through the various stages of the sales cycle, and ultimately hit your annual sales target
Form relationships across client organizations to ensure that all partners are led appropriately as part of the sales process
Balance engagements across the sales life-cycle to maintain desired pipeline levels for long, medium, and short-term sales
Interact with various level of stakeholders including C-level executives
You’ll need to have:
Minimum 5 years' sales experience in Financial Services or a Financial Technology company
Experience with Python, machine learning / natural language processing, and cloud technology
Experience leading senior level client conversations gained within the past 5 years
Proven track record in achieving or exceeding sales targets in B2B fintech sales
Experience establishing, developing and maintaining key relationships, including senior client relationships at CxO level, driving new business and expanding current client revenues
Self motivation and be proactive, comfortable in a fast paced client-driven environment
A strategic mind set and demonstrable commercial acumen
Strong presentation and communication skills in English
Demonstrated continuous career growth within an organisation
Bachelor’s degree or degree equivalent qualifications
We'd love to see:
Knowledge of other programming languages such as R, VBA, SQL or similar
If this sounds like you:
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional/solution/bquant/
Bloomberg is an equal employment/affirmative action employer. Bloomberg provides reasonable adjustment/accommodation to individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format or using specialized equipment. To request an adjustment/accommodation to apply for a job, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.
Bloomberg maintains a continuing policy of non-discrimination in employment. It is Bloomberg’s policy to provide equal opportunity and access for all persons, and the Company is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law (“Protected Characteristic”). Bloomberg prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment, in all phases of the employment process, because of one or more Protected Characteristics (“Discrimination”).
Responsibilities:
Collaborate between internal business units to proactively providing accessories solutions to drive vehicle sales through Model L..
Responsibilities:
Collaborate between internal business units to proactively providing accessories solutions to drive vehicle sales through Model Life Management.
Navigate and identify key members and to establish and build relationships with the accounts assigned. There will be full sales ownership (Pre Sales, Sales, After Sales) and responsibility to achieve the assigned revenue targets.
Lead generation through keeping regular customer contact with customers.
Prepare sales plan (Weekly, Monthly, Annual) and implement the sales program and schedule to meet customer's vehicle sales launch.
Prepare sales presentations to pitch new products/solutions by studying the market/vehicle trend in each countries.
Create weekly/monthly forecast on account revenue vs. target management and end of month sales reports.
Submit quotation based on customer request.
Resolves customer complaints by problem solving and develop solutions and countermeasures recommendations.
Be part of the team to organize sales and marketing workshops to promote new products in the vehicle model life time.
Contribute to the team performance and effort by accomplishing tasks as needed or assigned
Requirements:
Diploma/Degree in Electrical/Electronics/Mechanical Engineering/Business discipline with at least 1-2 years working experience, no experience are welcome to apply
Self-starter, motivated, good social skills, problem -solver, multi tasker and adaptive in a fast and dynamic environment
Passion for cars & accessories, this is a sales driven role providing one stop solutions to customers
Result oriented, Business Negotiation, Problem Solving, Sales & Marketing
Able to think independently providing creative solutions and respond flexibly to different business situations
Customer orientated, meticulous, team player and cheerful personality.
Independent, self- motivated and able to multi task to meet deadline
Can Do, Win, Self attitude, looking for an ambitious person looking for progression with strong interpersonal skills
Good computer knowledge of MS Excel, Word, PowerPoint. Strong in communication, coordination, interpersonal and negotiation skill
Able travel to overseas
5 days, Central, MNC
Job Reference: QY4596V5
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to [email protected]
We regret that only shortlisted candidates will be notified
Essential Duties & Responsibilities
Duties are performed throughout every work day, as necessary. Duties include, but are not limited to, the foll..
Essential Duties & Responsibilities
Duties are performed throughout every work day, as necessary. Duties include, but are not limited to, the following:
Type and edit legal and other documents in accordance with timekeepers instructions including correspondence, presentations, and ensure accuracy of copy, formatting, grammar, punctuation and syntax.
Receive, screen and transmit telephone calls, conference calls and messages to/from attorneys, clients and staff.
Perform secretarial functions associated with Firm administrative tasks, including processing new client/matter reports, time reports and expense reports.
Printing, binding and collation of documents for timekeepers.
Coordinate, meetings and appointments; coordinate travel arrangements (including air tickets and hotel accommodations), and prepare related budgets for internal approval and reporting.
Provide secretarial assistance to visitors and lawyers whose secretaries are absent; accept overflow work from other secretaries.
Reception coverage on rotation basis during lunch and during absence of receptionist.
Evening, weekend and public holiday secretary coverage on rotation basis.
Essential Knowledge, Skills and Abilities
At least 3-4 years of legal secretarial experience at an international law firm preferred
Strong written and oral communication skills
Proficiency in all Microsoft Office applications (Outlook, Word, Excel and PowerPoint)
Proficiency in Adobe Acrobat, including converting, editing, comparing and combining files
Experience with iManage Desksite, Expert Time and Chrome River is advantageous
Proficiency on office equipment used on a regular basis including computers, printers, copier machines, binding machines, telephones and meeting room audio visual equipment
Familiarity with travel arrangements eg flight bookings, visa requirements and applications, and accommodation bookings
Demonstrate strong attention to detail and produce high quality/accurate work
Ability to work independently, multitask, take initiative, set priorities and see projects through completion.
Strong service orientation, teamwork skills and ability to respond calmly and effectively to changing priorities
To be considered, please provide a cover letter and resume.
Roles & Responsibilities
Transform your ambition into leadership. From learner to leader - kickstart your career with US! We are growing and acti..
Roles & Responsibilities
Transform your ambition into leadership. From learner to leader - kickstart your career with US! We are growing and actively seeking enthusiastic individuals to join our Sales and Marketing team!
What we do here:
Face to face engagement with consumers
Create positive reputation and awareness for our clients
Team bonding events
Opportunities includes:
1-1 Coaching
Personal development & growth workshops
Clearcut career advancement
Overseas travel opportunities
Requirements:
Good english command
Teamplayer
Keen learning attitude
We welcome candidates with no experience or from different industries to apply, as coaching will be provided. Interested candidates, kindly click apply!
eTrading Fixed Income Application Support Specialist
Full-time
Full-time
Others/Any
Singapore, Singapore
Information Technology
1 week ago
As part of our recruiting process, we would like to request all interested applicants to apply directly through TD's Careers Site at:
https://td.wd3.m..
As part of our recruiting process, we would like to request all interested applicants to apply directly through TD's Careers Site at:
The FIET Support team is responsible for providing Global Support to the TD Securities FI eTrading and Front office businesses located in major financial centers including Toronto, New York, London and Singapore.
Job Description
The eTrading Fixed Income Application Support Specialist interacts with all users of Front Office , Finance & Operations, Back Office, Treasury Credit, and Risk Management to develop and implement lasting and robust technology solutions as well as support the existing application and surrounding framework.
The successful candidate will have the following responsibilities:
Supporting & delivering solutions to the firm's Fixed Income Trading & Sales desks in Singapore
The Analyst will join an experienced team, responsible for managing applications that offer pricing, risk, electronic / algorithmic trading and trade capture functionalities to the Business.
The role will initially involve 1st and 2nd line application support responsibilities, offering engagement with a broad range of stakeholders across Front & Middle Office, Product Control, Risk Management, Back Office, Application Development and Infrastructure teams.
Training will be provided, though given the nature of the role, the successful candidate is expected to have a 'hands on' attitude and be proactive to enhance their knowledge.
Systems and applications comprise vendor and in-house built tools, with PnL & Risk management systems.
Periodic on-call support and shift work required
Job Requirements
Experience supporting Trading, Pricing, and risk management applications
Experience supporting front-to-back Trading Systems and Trading Desks
Should be comfortable assessing trading systems/components to investigate trade breaks, connectivity, and data issues.
Understanding of Bloomberg TOMS, ION trade capture systems.
Understanding of financial markets and products, in particular Fixed Income, Interest rate products
Understanding of electronic trading, markets, connectivity, market making, and algorithmic/automatic trading.
Must have proven experience working with developers, business analysts, and systems support team.
Working experience in with the following technologies: Linux, Windows Servers, Oracle, SQL
Strong Fixed Income functional knowledge particularly treasuries and bond trading expertise
Scripting, SQL and / or experience in Programming Languages
Knowledge of IT project & development lifecycles (SDLC), agile methodology and ITIL
Strong analytical skills
Willingness to work from 7am to 4pm daily due to trading hours. Rotational shift within team to start work at 5am on Mondays occasionally.
Business Relationship Support Specialist - Client Service Officer (Thai coverage)
Full-time
Full-time
Others/Any
Singapore, Singapore
Business Management / Project / Planning
1 day ago
About this role:
Wells Fargo is seeking a Business Relationship Support Specialist to join our growing Singapore office. Learn more about the career ..
About this role:
Wells Fargo is seeking a Business Relationship Support Specialist to join our growing Singapore office. Learn more about the career areas and lines of business at wellsfargojob.com.
In this role, you will:
Responsible for providing customer service to a portfolio of bank customers, sharing leadership role with relationship managers.
Primary servicing responsibility for Thailand customers but will cover other geographies subject to business requirement.
Independently, proactively and effectively manage customer issues, monitors overdrafts, confirms additional source of funds and partners with office management in decision making process.
Handle complex customer issues which include escalation and resolution.
Evaluate profitability and risk of designated portfolio.; Monitor accounts, portfolios and loan bookings to assure compliance with regulatory and company requirements.
Communicates regulatory and company requirements, tracks compliance and reports/ escalates identified issues for resolution.
Assist with customer onboarding, due diligence and other associated risk management matters where required.
Act as the customers’ main point of contact for operational questions.
Manages "owning the customer experience" approach and effectively executes on all standard protocols regarding interactions with customers.
Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
Conducts customer courtesy calls, by phone, promote relationship building and a positive customer experience during customer interactions and identify cross-sell opportunities.
Provide the same standard of customer care to our internal team members, who may in turn be servicing Wells Fargo’s financial institution customers in various countries across the globe.
Required Qualifications:
2+ years of experience in Business Relationship Support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Customer service experience in a bank providing international payments services to financial institution clients.
Knowledge of Thailand market and financial institutions clients are essential.
Excellent English verbal and written communication skills.
Knowledge of Thai language is a must due to engaging with clients based in Thailand
Job Expectations:
Work collaboratively in a small team with a receptive attitude that allows him/ her to take on additional tasks that ensure the smooth running of a small office.
Build key relationships with both internal partners and external clients.
Strong time management and prioritization, skills and ability to manage multiple assignments concurrently.
Exhibit strong attention to detail and organization.
Proficiency in MS Office applications (Word, Excel & PowerPoint).
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Technical Expertise