• Degree holder in any fields
• Achieve individual sales target and contribute to the store sales target.
• To provide outstanding customer service
• To handle customer’s enquiries and feedbacks
• To perform cashiering, housekeeping duties, display arrangements
• Perform store operation related activities.
• Always maintain the best retail outlet conditions. E.g., cleanliness, safety, security etc.
• Assist Manager with the daily operation.
• Improve Company's operation system together with the management.
• Other duties may also be assigned depending on operation’s needs.

1. Job Responsibilities

• Manage contract and price negotiations with office vendors and service providers. Mapping office supply requirements and procuring as per demand.
• Responsible for the accurate processing of supplier invoices and inter-company billing. Receiving and distributing incoming mails and arranging local and overseas couriers.
• Coordinate travel arrangements including hotel, flight booking, and visa application.
• Verify staff expense claims and other allowances to ensure all payments are made timely and in compliance with company policies.
• Provide full spectrum of secretarial support to Resident Director. Drafting general and administrative documents and circulating internal notices.
• Support project team and perform administrative duties. Attend meetings and discussions with respective committee involved and provide secretarial support.
• Liaise with the building management on the unit inspection. Overseeing the maintenance of office facilities, cleanliness, and equipment (e.g. Aircon maintenance, office lighting and electrical supply and installations, plumbing matters and etc.).
• Planning and organizing in-house and off-site events, like company lunches, celebrations, employee activities, board meetings, trainings and conferences.
• Perform attendance tracking and leave management to ensure accurate and timely reporting.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Assist in insurance renewal (office and properties).
• Maintain and upkeep of pantry area including pantry supplies.
• Responsible for maintaining and updating of policies like Anti-bribery / Anti-Corruption (ABAC) / AML etc aligned to our Parent company and Group.
• In charge of coordinating with various department managers on their inputs and consolidate for monthly company updates.
• Assistance to Data Protection Officer (DPO) in Data protection policy adherence.
• Perform any other ad-hoc duties as assigned.

2. Knowledge , skills and experience

• Minimum Diploma in Business Administration or equivalent in any discipline.
• Min 5 years of relevant working experience.
• Proficient in Power BI and Microsoft Office.
• Highly self-motivated, proactive, resourceful and has a can-do attitude.
• Possess great communication and interpersonal skills.
• Ability to handle work professionally and independently.
• Possess effetive organizational and follow-up skills, attention to details.
• Able to prioritize and execute tasks/problem-solving in a high-pressure environment.
• Meticulous and ability to multi-task.

Job Description

· Responsible for ensuring monthly personal sales targets are met

· Conduct outdoor road shows to promote the company's products and services

· Provide information on promoted services/products

· Distribute flyers/samples

· Must be responsible in being professional when promoting

· Ensure the working areas are clean at all times

· Responsible for setting up pre-roadshow and pack items neatly before closing and after the roadshow ends

· Ad-hoc tasks as assigned by Management

Job Requirements

· Positive learning attitude

· Good knowledge of promoted products and treatments

· Good communication skills

· Self-confidence

· Client relationships

· Motivation for sales

· Able to commit to working long hours and standing long hours

· Able to accept working during weekends and public holidays

Staff Benefits

- Attractive salary scheme

- Meal and transport allowance provided

- Yearly performance bonus

- Medical benefit scheme

- Workers’ insurance

- Long service award

- Different types of leave benefits

- Career progression & development opportunities

- Comfortable and conducive working environment

职位描述

• 负责确保实现每月的个人销售目标

• 进行户外路演，宣传公司的产品和服务

• 提供有关促销服务/产品的信息

• 分发传单/样品

• 推广时必须专业

• 确保工作区域始终保持清洁整齐

• 负责路演前的布置，并在路演结束前和路演结束后将物品收拾整齐

• 管理层分配的临时任务

工作要求

• 积极的学习态度

• 对促销产品和疗法有很好的了解

• 良好的沟通技巧

• 拥有自信心

• 与客户建立良好的关系

• 有高销售动力

· 能够接受长时间的工作和站立

· 能够接受在周末和公共假期上班

员工福利

- 底薪加高佣金

- 提供膳食和交通津贴

- 年度绩效奖金

- 医疗福利

- 工人保险

- 长期服务奖

- 不同类型的休假福利

- 职业发展和个人发展机会

- 舒适和优越的工作环境

Our client is a from Manufacturing Industry. They are looking for a Sales Manager to assist their team in the next phase of their business. They are located in West.

Responsibilities

• Collaborate with Sales Head & Management for sales plans and strategies
• Develop sales pipelines, budgets, and track performance against targets
• Identify key decision-makers, build new business relationships, and nurture existing ones
• Utilize consultative selling for proposals aligned with Greenpac's products and services
• Analyze project financials and prepare business cases for Management approval
• Coordinate with Customer Service, Procurement, Production, and Operations teams
• Proactively manage customer relationships and address issues promptly
• Organize regular business reviews to maintain positive relationships with key customers
• Monitor competitors, gather market intelligence, and adjust sales strategy accordingly
• Prepare and present periodic sales reports and forecasts for Management review
• Undertake ad-hoc duties as assigned by the Company.

Requirements:

• Min Degree in any discipline.
• Min 5 years of working experience in sales, business development, consultancy, solution design or commercial roles.
• Preferably with background in packaging, manufacturing, or logistics environment.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Our client is a Global MNC company in the IT industry. Due to their current expansion plan, they are looking for an IT Sales Manager to join their Sales team, in hopes of developing the current high performing team. They are located in the East – easily accessible.

Responsibilities:

• Responsible for achieving the sales target required by the company
• Responsible for maintaining/developing relationships with the company’s partners, growing the partnership through the various sales interactions.
• Responsible for identifying new channel accounts, developing new business opportunities for the company
• Responsible for providing quality customer service to the various partners, striving to exceed their expectations
• Responsible for developing a successful pipeline management program for the company, ensuring the fulfilment of these sales enquiries
• In charge of updating the company’s partners with the latest information (eg, latest products, marketing programs etc.)
• In charge of monitoring the various partner’s performance through the necessary reviews, as well as managing their incentive programs
• In charge of analyzing and forecasting the company’s business activities, reporting the to the key management stakeholders when required
• All other ad-hoc duties as assigned

Requirements:

• Minimum Degree in Information Technology or other relevant field of studies (Relevant working experience can be considered as well)
• Minimum 2 years of relevant sales experience in the IT industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Responsibilities:

• Maintain store presentation standards

• Meet a high level of client's satisfaction by assessing their needs, providing information and assistance when required

• Good selling skills and product knowledge (Training will be provided)

Requirements:

• Customer Service Oriented

• Good communications and interpersonal skills.

• Good team player

Other information:

Required to work on Weekends/PH (6 days work week)

INTERESTED CANDIDATES, PLEASE APPLY HERE WITH RESUME, only shortlisted candidates will be notified

EILEEN PANG

EA REG: R1988493

BUSINESS LICENSE: 22C1222

EXCEDER CONSULTING PTE. LTD. (202227670D)

The Business Integrity Compliance Specialist is responsible for assisting the Head of Business Integrity to oversee and manage the company's compliance with all applicable business integrity laws, regulations, and internal policies. This role requires a minimum of 3 years of experience in KYC (Know Your Customer), AML (Anti-Money Laundering), internal audit, internal controls, trade compliance or regulatory compliance area. The candidate must possess strong written and verbal communication skills in both English and Mandarin. Occasional travel to China and Guinea is required.

Key Responsibilities:

- Maintain compliant procedures and policies to ensure the company's operations are in line with the Business Integrity related legal and regulatory requirements.

- Perform KYC, AML, sanction review and other compliance review on the company's third parties and employees

- Conduct regular audits and assessments to identify potential Business Integrity compliance risks and recommend mitigation measures.

- Coordinate with external auditors and the company's partners to ensure timely and accurate responses to inquiries and requests.

- Provide training and guidance to employees on Business Integrity compliance matters, including KYC, AML, internal controls, and regulatory compliance.

- Conduct investigations and assist in the resolution of Business Integrity compliance-related issues and disputes.

- Travel occasionally to China and Guinea to conduct on-site audits, meetings, and collaborate with local teams.

Requirements:

- Bachelor's degree in business administration, finance, accounting, law, or related field.

- Minimum 3 years of experience in KYC, AML, internal audit, internal controls, trade compliance or regulatory compliance.

- Proficient in written and verbal communication in both Mandarin and English to liaise with Chinese counterparts(as the case maybe).

- Ability to travel occasionally to China and Guinea.

- Strong analytical and problem-solving skills.

- Detail-oriented with excellent organizational skills

- Familiarity with regulatory compliance software and tools, i.e., Refinitiv, Global Check, etc.

- Experience working in a fast-paced environment with ability to manage multiple tasks simultaneously.

- Ability to work independently as well as collaboratively in a team environment.

Responsibilities:

• Prepare for opening/closing of stores
• Ordering, inventory, quality control
• Customer service
• Sales management, promotion planning/implementation
• Shift planning and management
• Employee training (hygiene management and education)
• Prepare products and photos for sales campaigns

Job Requirements:

• Knowing in Japan Culture, speaking and writing in Japanese will be advantage
• Handling and preparation of meat products
• No experience is required, training provided
• Able to work weekends, public holidays, and shift hours
• Passion in Customer Service and feedback
• Service-oriented and a good team player
• Positive attitude and willing to work!
• Good in communication and interpersonal skills
• Handling and preparation of meat products

About NexGen Wafer Systems

NexGen Wafer Systems provideshigh-end processing equipment for fast-growing niche applications in the semiconductor industry. Our products are in the global supply chain of emerging technologies. We are committed to providingsuperior value-adding solutions to ensure long-term success for our customers and our business by delivering uncompromising quality and innovation.

Poised for growth with a footprint on three continents, we are executing our mission to become an internationally branded high-tech equipment provider.

Are you ready for the next step in your career and interested in taking a important role in our organization?

What will you be doing?

Reporting to the company’s Customer Support Manager, you will work as the Support Engineer (Wet Clean Equipment) in Company’s Group HQ in Singapore.

Job Responsibilities:

1. Provide technical support for the installation, operation and start-up of new wet clean equipment.
2. Troubleshoot, repair and upgrade equipment hardware and software.
3. Participate in the development, design, and improvement of new equipment.
4. Provide maintenance and service of new equipment.
5. Assist the customer equipment department in training operators and writing equipment maintenance manuals.
6. Parts repair and engineering; legacy tool upgrade and retrofit
7. Create installation and service report

Technical Requirements:

1. Basic understanding of semiconductor wafer fab equipment and its major modules/components.
2. Experience in semiconductor equipment assembly, maintenance, and troubleshooting. Past working experience in wafer fab is an added advantage.
3. Basic knowledge in mechanical design (AutoCad, SolidWorks, or related software), electronic control system design experience, or knowledge of equipment design programming in industrial PLC/PC.
4. Experience in control system application software development is an added advantage.

Qualifications:

1. Diploma or higher in mechanical, electrical, electronics, mechatronics, automation, or related majors.
2. More than 3 years of relevant working experience in equipment maintenance and service, with at least 1 year of experience in the semiconductor electronics industry equipment maintenance and service.
3. Willing to travel regionally and internationally for extended period of time.
4. Proficient in mechanical or electrical equipment-related theory and hands-on.
5. Strong ability to analyze and solve machine related issues, with strong hands-on ability, sense of responsibility, and good communication and teamwork skills.
6. Ability to independently complete equipment maintenance and service work.
7. Good communication skills in English
8. Proficient in Microsoft Office Word & Excel.

What is it in for you?
You will join an international and motivated team dedicated to developing the next generation of semiconductor equipment. We are a fast-growing company with lots of space for you to develop your career within a high-tech environment. We provide excellent employment and remunerationconditions.

We look forward to hearing from you!
If the above mix of technical-, business- and personal challenges excites you, we encourage you to send us your details and apply for the position now!

Job Description:

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Knowledge of ITIL processes and practices.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) are a plus
• Mon - Friday, 8:00 am to 5:00 pm

Job Types: Full-time, Contract

Contract length: 12 months

We are Channel Partner of Ricoh Singapore and we market their products and solutions under the Ricoh's brand. Products and solutions like the Multifunction Copier/Printer, Large Format Multifunction Printer and so on.

Job Description

• Sources for new business, manage customer relationships, identify needs and business opportunities.
• Attend to enquiry and lead, and service existing customers.
• Prepare and present business proposals to secure deals.
• Ability to handle objections, negotiate pricing and close sales.
• Plan and organise weekly sales activities

Job Requirements

• Resourceful and self-driven.
• Good interpersonal, written and verbal communication skills.
• Willing to workhard to achieve sales target.
• Good presentation and negotiation skills.
• Able to use MS Office.

Note: Coaching and Product Training will be provided

Our client is a Manufacturing MNC, one of the leading players in the Oil & Gas sector. Due to business needs, they are now recruiting a Admin Executive to be part of their Administrative team for ongoing transformation projects. They are located in the West – easily accessible.

The Admin Executive's responsibles are:

• Responsible in providing administrative support in database system.
• Make sure the accuracy of timesheet and attendance record.
• Handle general administrative duties.
• Any other ad-hoc duties assigned by the supervisor

Job Requirements:

• Min Diploma and above
• At least 3 years of relevant working experience in database system administrative.
• Proficient in Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

We are looking for motivated individuals, who is able to take initiative and challenging task In a fast- track organization.

You will be working in a Fast- paced environment where your achievements will be recognised.

Good communication is a must.

Confidence in presentation is a definite plus.

You can work from home.

Flexible timings.

Job Description:

Responsibilities

• Sales proposals
• Client relations
• Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Basic allowance $2,500 + Bonus comms

High earning potentials

Good career prospect

Candidates must at least possess A Level, a Diploma, Advanced/ Higher/ Graduate Diploma, any field.

Shortlisted candidates will be notified very soon.

General Description

• Provide first-level technical support to end-users for desktop and laptop hardware, software, basic infrastructure, and network issues.

• Diagnose and resolve issues related to desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity.

• Install, configure, and maintain desktop operating systems, applications, and network drivers.

• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.

• Follow ITIL processes for incident, problem, and change management.

• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.

• Maintain accurate and up-to-date records of all desktop, infrastructure, and network-related activities.

• Ensure compliance with IT policies and procedures.

• Assist with the management of the asset inventory for desktops, laptops, and network devices.

• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.

• Any other task assigned by the reporting manager or team lead.

Work Experience

• 2-3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Responsibilities:

-Provide maintenance and support for Customers' Enterprise IT Network Services

-Hands-on experience in any Windows/Linux Server configurations

-Perform troubleshooting and problem identification for any infra services

-Able to perform as the role of Project Lead / Coordinator in project management for small to medium size projects or Service Requests

-Participate in the design of information and operational support systems

-Provide documentation for deployments

-Must be able to learn and work independently

-Basic understanding in network implementation

-Basic scripting knowledge in Linux/Windows

-General understanding in security implementations

Requirements:

-Diploma / Bachelor’s degree in Engineering, Computer Science, Information Technology, Security or equivalent

-Required to have minimum 1 - 2 years of hands-on technical support experience in SI Environment

-Fast-paced environment

-Proven analytical and problem-solving abilities

-Highly self-motivated and directed, with keen attention to detail

-Experience working in a team-oriented, collaborative environment

-Good communication and writing skills

-Strong customer service orientation

-Able to work independently

-Fresh Graduate are welcome to apply

About Us

At Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title.

At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

Job Overview

Assists the Cluster Director of Sales and Marketing in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sale team.

Your Day-to-Day Job Responsibilities:

FINANCIAL RETURNS:

• Contribute towards the Annual Budgeted Plan
• Assists Cluster Director of Sales & Marketing in producing, implementing and monitoring action plans to ensure Sales and Revenue Plan objectives are achieved
• Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate
• Collaborate with Cluster Director of Sales & Marketing in the preparation for key reports to respective stakeholders and management of the Department’s approved budget

Creates and implements special programmes to achieve greater productivity through:

o Increasing average rate

o Increasing occupancy

o Increasing base business volume for current and forward months

o Increasing business volume during need periods

o Increasing food and beverage sales as per the allocated targets

• Manages key accounts and support team members when necessary
• Oversees the selling and servicing of corporate and group business
• Co-ordinates the development of all promotional material
• Monitors competitor activities and share market insights
• Plans and executes sales trips to major geo markets when required by Cluster Director of Sales & Marketing
• Tabulate and updating monthly Sales reports and forecast
• Establishes and continuously updates mailing lists

PEOPLE:

• Procures new and repeat business for the hotel by monitoring contact with airlines, travel agencies, commercial houses, private clubs and professional associations within local, domestic and key international markets. Maintains contact with planners, corporate accounts, incentive buyers, airlines and wholesalers, through personal sales calls, telephone contacts and written communications
• Provides direction on and conducts market research
• Maintains close liaison with Regional/ Corporate Sales teams and those of other IHG hotels to ensure the hotel receives proper corporate consideration, direction and support
• Attends major travel events to promote and increase sales for the hotel
• Under the guidance of the Cluster Director of Sales & Marketing, directs all sales activities and reports for Senior Sales Managers, Sales Managers and Sales Executives to ensure they meet their set targets for the year
• Works with the Cluster Director of Sales & Marketing on manpower planning and management needs

GUEST EXPERIENCE:

• Meets with guests from corporate/major producers/organizers of big events staying in the hotel to ensure customer satisfaction

RESPONSIBLE BUSINESS:

• Identify operational issues that reduce the effectiveness of sales activities and overall hotel sales performance and work with appropriate department on solutions
• Develop awareness and reputation of the hotel and the brand in the local community

What do we need from You

• Bachelor's Degree in Sales, Marketing, or related field, with 3 years' of relevant experience or an equivalent combination of education and work-related experience
• Demostrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
• Proficient in the use of Microsoft Office

What we Offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

• Duty meals
• Birthday Leave on your birthday month
• Monthly LOVE Hour
• Extensive coverage of Medical, dental & optical benefits
• Insurance Coverage
• F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the Holiday Inn Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6,000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we’ll make sure you’ll have Room to be yourself. Find out more about joining us today by going to careers.ihg.com.

Job Highlights
-Career development opportunities
-Remuneration package for right candidate
Job Responsibilities:
-Outdoor Job Nature
-Coordinate Jobs between Clients and Operations
-Develop new accounts & grow customer base
-To meet monthly Sales target & Collection.
-Manage, Maintain & build rapport with existing clientele Base
-Creating Brand and product awareness for client

Benefits:
-Coaching will be provided
-Career Advancement
-Uncapped earnings based on efforts

Job Requirements:
-Basic Computer Literacy - Required skill(s): Microsoft office.
-Min Diploma/Degree in Marketing/Branding/Comms or related course of studies
-At least 2 years experience require
-Bilingual in English & Mandarin (in order to handle queries and manage, maintain & build good relationship with new and existing clients.)
-Must possess a valid class 3/3A driving license & Candidates with own car will have added advantage
-Sales Performance Driven
-Good interpersonal & Communication Skills (Verbal & Written)
-Highly Sociable, outgoing personality & likes meeting new people
-Must take intiative & be able to work independently

OUR COMPANY IS SELLING FRESH AND FROZEN POULTRIES. WE ARE LOOKING FOR A ASSISTANT SALES MANAGER WHO CAN SERVE THE CUSTOMERS BY SERVING ACCORDING TO THEIR NEEDS. ABLE TO WORK ON WEEKENDS AND PUBLIC HOLIDAYS. OFF DAY WILL BE AS ARRANGED BY THE EMPLOYER. MUST BE ABLE TO CLEAN AND CUT CHICKEN IF NECCESSARY.

Responsibilities

• Develop and generate new business opportunities for Singapore and regional markets (ASEAN)
• Achieve business plans, distribution plans, target volume share growth
• Understand channel dynamics, formulate and implement sales and promotional strategies
• Develop connections, negotiate trading terms, and foster positive relationships with customers
• Perform forecast accuracy & maintain optimum buffer stocks level at the trade level
• Control expenses to meet budget guidelines
• Monthly sales reporting submission to stakeholders

Requirements

• 3 to 5 years of experience in FMCG/ Japanese Food and Confectionery Products

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref16"at"trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Charmaine Tin Zi Jin

EA Personnel Reg No: R23113892

- Experience and have knowledge on audio visual system.

- Provide technical support to audio visual system.

- Setup/troubleshoot audio visual system.

- Attend user queries/complaints on audio visual system.

- Carry out routine preventive maintenance of AV equipments.

- Able to work after office hour if needed.

CPFB is a dynamic and innovative statutory board dedicated to transforming how we help Singaporeans save for their retirement. With a passion for excellence and a commitment to delivering top-notch solutions, we are seeking an experienced and motivated Operations/Implementation Specialist to join our growing team. If you are a forward-thinking individual with a knack for process improvement, automation, team leadership, and tech integration, we invite you to contribute to our exciting journey.

As an Operations/Implementation Specialist at CPFB, you will play a pivotal role in driving operational efficiency, optimising processes, and enhancing the overall performance of our organization. Your expertise in process review, automation, team management, operations-technology integration, and product management will be critical to the successful execution of our strategic initiatives.

What you will be working on

1. Process Review and Optimisation:
   a. Analyze existing operational processes to identify bottlenecks, inefficiencies, and areas for improvement.
   b. Collaborate with cross-functional teams to design and implement streamlined processes that enhance productivity and reduce operational costs.
   c. Continuously monitor and measure the effectiveness of implemented process improvements, making necessary adjustments as needed.
2. Automation and Technology Integration:
   a. Identify opportunities for automation and technology integration across various operational functions.
   b. Work closely with the IT and technology teams to develop and implement automated solutions that enhance efficiency and accuracy.
   c. Champion the adoption of new tools and technologies to streamline operations and improve decision-making.
3. Team Management and Leadership
   a. Lead and manage a team of operations professionals, providing mentorship, guidance, and performance feedback.
   b. Foster a collaborative and positive team environment that encourages innovation and continuous learning.
   c. Delegate tasks and responsibilities effectively to ensure optimal team performance and project outcomes.
4. Product Management
   a. Collaborate with the product development team to understand product features, functionalities, and user requirements.
   b. Contribute insights from an operations perspective to influence product design and development, ensuring seamless implementation and user satisfaction.
   c. Assist in defining product roadmaps, release schedules, and feature prioritization based on operational considerations.

What we are looking for

At CPF Board, we are dedicated to enhancing the financial well-being of CPF members. Our commitment to being Agile, Bold, Customer-obsessed, and Data-smart to make a difference drives us every day. You can look forward to an invigorating working environment that empowers you to unleash your creativity and energy, enabling you to make better independent decisions that would exceed the ever-evolving expectations of Singaporeans.

Join us if you resonate with our cultural attributes of being Agile, Bold, Customer-obsessed, and Data-smart, and possess the following skills:

• Educational Background: Fresh degree graduates in any discipline, or professionals with less than 5 years of work experience

• Leadership Competency: Demonstrated leadership abilities either through academic, extracurricular, or work experiences

• Adaptability: Willingness to learn, embrace change and thrive in a dynamic environment

• Innovative Mindset: Proactive individuals with the ability to generate creative solutions, think beyond conventional boundaries, and actively drive positive change

• Team Player: Individuals who could contribute to a positive work culture, fosters collaboration and build trust among team members

Position is on 2-year full time contract directly under the payroll of CPF Board with potential for emplacement into permanent position.

Responsibilities

• Manage day-to-day sales and operations of aesthetics medical spa business
• Achieve personal and outlet sales targets consistently
• Identify, recommend and promote appropriate face, hair removal and body aesthetic treatments
• Work closely with the Marketing Department on the execution of sales and promotional activities, handle social media/phone enquries
• Build customers relationships into long-term clients
• Handle customers’ feedback and provide service recovery where necessary.
• Evaluate staff performance, provide feedback and coaching.
• Analyse, maintain and develop standard operating procedures
• Handle ad-hoc duties and projects assigned by management
• Build and motivate the operations team to boost sales performance

JOB REQUIREMENTS:

• Required language(s): English, Mandarin (in order to handle Mandarin speaking customers.)
• Required Skill(s): team management, sales and operations, consultation, customer service
• At least 3 years of relevant sales experience in the aesthetics industry and experience in outlet management preferably in a medi-spa environment
• Prior experience in aesthetics treatments such as lasers, hifu, radiofrequency, fat freezing, emsculpt, hair removal etc
• Well-groomed with a pleasant personality
• Results driven and service oriented with proven sales track record.
• Strong aptitude in sales promotional techniques
• Willing to work 5.5 days (6 off days per month)

Our specialised and growing team is looking for a highly skilled Application Support Analyst to join us. The Application Support Analyst plays a critical role in maintaining the smooth functioning of our bespoke applications and in performing IT support duties. As an Application Support Analyst, your job duties will encompass performing root cause analysis of application issues, providing support for our hardware, sustaining user account management for network, email, and other applications, and developing corrective action plans following the industry standard ITIL framework, which includes incident, problem, and change management.

You will also be responsible for writing, maintaining, and managing a knowledge database of issues and their resolution or workarounds. Additionally, you will need to execute and deliver regularly scheduled application tasks and processes on time. Building strong and close working relationships with key business stakeholders and end-users is essential to the role. You will also be expected to assist with testing system upgrades, releases, and enhancements for production acceptance, identify opportunities for systems improvement and actively contribute to their implementation. As part of a virtual, distributed team, you will work on key projects to develop, enhance, and implement systems.

This position ensures seamless business operations across various organisational units, such as Trading, Operations, Invoicing, Credit, and Legal. The ideal candidate should have experience working in a dynamic environment and demonstrate a proactive approach to problem-solving, end-user training, and comprehensive documentation. By being part of our team, you will be the face of our applications, playing a vital role in upholding the operational excellence that empowers our diverse business functions.

MAIN RESPONSIBILITIES

• Be part of the front-line Application Support team resolving incidents and service request queries.
• Ensure all guides and training materials are available and kept up to date in accordance with the latest changes.
• Take ownership of incidents, service requests and problem tickets that are assigned to the Application Support Team in Service Desk Plus.
• Ensure incidents are acknowledged, updated, and resolved within the defined SLA.
• Escalate incidents where appropriate and liaise with the Head of Application Support to ensure prompt resolution.
• Innovate and work with the Head of Application Support to implement improvements, automation and self-service capabilities into existing processes and applications, reducing the number of tickets coming into service desk plus.
• Ensure Problem tickets are kept active, updated, and resolved in line with the Problem management process.
• Gain a comprehensive understanding of our trading application and be the subject matter expert.
• Provide daily assistance to users of the system across different departments and locations.
• Work with the Head of Application Support to monitor application usage, identify knowledge gaps, and report on areas for user education to optimise effectiveness.
• Provide a high level of support on operational issues.
• Provide training to new and existing users.
• Keep up to date with key enhancements and developments and communicate this to end users.
• Support User Acceptance Testing for new releases.
• Assist in ad hoc business needs.
• Provide direct support on IT support issues, and keep users informed of issues or concerns.
• Troubleshoot and resolve certain levels of IT support issues such as printers, Citrix Desktop and Teams.
• Create and maintain user accounts via Active Directory.
• Support the installation, configuration, and maintenance of software and hardware components of computer and network systems.
• Releasing email from Mimecast.

KNOWLEDGE, SKILLS, AND EXPERIENCE

• Experience with using and documenting bespoke applications and the ability to become a subject matter expert for the application within a short period of time.
• Experience in providing training to stakeholders and end users.
• Analysing and determining the root cause of recurring issues.
• Active Directory knowledge a plus
• Logical thinking ability, proactive attitude, and the capacity to work both independently and as part of a team.
• Experience with using ITSM tools such as Service Desk Plus, Service Now (SNOW) or Zendesk.
• Strong work ethic and personal accountability.
• Some SQL knowledge.
• A proactive and adaptable individual who is willing to take on additional responsibilities to cover for the Application Support team during peak periods such as annual leave or illness.
• Excellent communication skills, capable of conveying information at both technical and non-technical levels.
• Capability to thrive in a fast-paced work environment, coupled with the experience of working in an entrepreneurial trading environment.
• Experience with desktop operating systems, including Windows 7, Windows 11, and Mac OS.
• Ability to troubleshoot and resolve data-related issues.
• Excellent orientation towards customer and internal stakeholders, with the ability to effectively listen and respond to user queries.
• Flexibility and self-motivation, with the ability to prioritise tasks effectively under time constraints, handle pressure, and meet deadlines.
• Hard-working, goal-oriented and with a high level of energy and enthusiasm, able to
• operate efficiently, effectively, and professionally within a fast paced, dynamic and results driven business environment.
• Excellent verbal and written communication skills, able to present information in a
• concise, logical manner, and with a level of authority.
• Exceptional time management and organisational skills with the ability to prioritise
• work effectively within time constraints, work under pressure and meet deadlines.
• A flexible and adaptable attitude, with the ability to multi-task and respond quickly
• to changing priorities.

QUALIFICATIONS / ACCREDITATIONS

• A relevant degree in Information Systems, computing studies, IT, or other related fields.
• Experience of supporting business critical applications and customer facing web applications.
• Ideally, experience working with operating systems: Microsoft Office, ERP systems, databases skills (SQL) and using cloud-based applications.
• ITIL Foundation Certificate, ideal.
• Knowledge of oil & gas or energy industry (desirable).

Digital Marketing Specialist | SEO | SEM | SMM | Advertising | Marymount

$3000-$4200 ++ (based on experience)

Working hours to be discussed during interview (open to part timers as well)

Jalan Pemimpin - Marymount

Job responsibilities:

• Create and manage engaging content for various channels, including website, social media, email marketing, online and offline marketing collaterals.
• Develop digital assets such as GIFs, eDMs, digital banners and websites etc
• Gatekeeper for contents for social media accounts and SEO campaigns
• Identifying trends, insights and creating new & creative growth strategies
• Website development

Requirements:

• Bachelor’s Degree in Digital Marketing, Marketing, Communication or related fields.
• Min 2 years of relevant experience
• Strong understanding of SEO best practices and proven experience with online advertising platforms

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)