Sales Marketing - Architectural (AutoCAD)

Working days & hour: 5 days, Mon- Thur (9am-5pm), Fri (8am-4:30pm)

Location: Gul Drive (west area)

Salary: $3300 - $4000

Key Responsibilities:

• Assist the Head of Sales & Marketing in all daily tasks and matter within the Sales & Marketing Department.

• Lead and drive sales and marketing efforts in our Company, including identifying potential customers and projects, initiate customer visits, perform site surveys, prepare sales proposals, quotations and contracts, follow up and engage in negotiations with customers while ensuring compliance to Company pricing policies.

• Build and maintain strong customer relationships, while supporting customers in their project requirements and enquiries.

• Relentless pursuit of new projects and markets to optimize the deployment of our Company assets and achieve sales targets set by our Company.

• Coordinate with Operations Department and customers in scope of work and project executions as well as responding to customer requests, clarifications and resolving any issues with customers as soon as possible.

• Support Operations Administrations Executive to prepare and submit tax invoices, progress claims and statement of accounts to customers punctually as well as facilitate prompt receive of payment from customers and final accounts for completed projects.

• Refresh Company website and marketing materials frequently and organize marketing initiatives to increase customer engagement and awareness.

• Identify new market trends and seek potential business opportunities as well as

generate monthly reports for Management.

• Use Enterprise Resource Planning system to complete daily tasks and assist in the implementation and improvements of the system.

• Ensure procedures, products and services rendered comply to Company policies, government regulations and ISO standards.

• Maintain historical records for annual accounting and ISO audits.

• Undertake additional tasks and responsibilities when required or as instructed.

• Read and understand architectural and structural drawings as well as AutoCAD.

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Highlights:

• Up to $4,500 + AWS + Performance Bonus
• Hybrid Working Arrangement @ Haw Par Villa

Job Responsibilities:

• Serve as the main point of contact for customer inquiries, complaints, ensuring timely resolution and maintaining a high level of client satisfaction.
• Provide guidance to customers on service protocols, requirements, and product-related information.
• Redirect incoming customer calls/emails to the appropriate departments for a prompt response.
• Review and resolve customer issues to maintain accurate data and ensure timely processing.
• Notify customers of critical updates and service-specific requirements.
• Track and report recurring customer issues to relevant departments to facilitate continuous improvement.
• Evaluate customer requests for additional testing/sampling and inform superior of the results/reasons for any delays or limitations in fulfilling requests.
• Amend patient information in the site database as required.
• Coordinate and resolve issues with samples and requisition forms for timely accessioning and reporting.
• Attend cross-functional meetings to discuss service improvements, risk assessment, and customer satisfaction.
• Collaborate with internal teams to develop forms and resources that support seamless customer service interactions.

Job Requirements:

• Diploma or Degree in Life Science / Business Administration or any related discipline
• Minimum 1 year experience in Customer Service or similar functions
• Comfortable to work in a laboratory environment
• Proficiency in Japanese as this role requires you to liaise with Japanese customers
• Strong in communication and problem solving skills
• Ability to work in a fast-paced environment

If you are keen to explore this career opportunity, kindly send a copy of your resume to [email protected] or simply click the button to APPLY NOW! We regret that only shortlisted applicants will be notified.

Chan Ku Ci - R22111446
EA License No: 16C8261

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

The Opportunity

• Adecco is partnering our client, one of the biggest Tech MNCs
• We are looking for a Sales and Finance Support
• The role will start out as a contract
• Candidates who are immediately available/ able to start work within short notice will be preferred

The Talent

• Background in Accounting will be an advantage
• 1 – 3 years of relevant experience
• Proficient in Excel and has knowledge of SAP system

Job Description

• Responsible for submission and tracking of all budgets (Marketing Expense / Sales Allowance) for the teams.
• Tight coordination with cross-functional teams to ensure timely and accurate accrual of all budgets (Marketing Expenses and Sales Allowance).
• Work closely with Internal teams members (Key Account Managers, Product Manager, Finance etc) and business partners to collate supporting documents for timely claims submission and payment settlement.
• Closely monitor monthly savings and exceeded budget to ensure accurate expenses tracking for month end closing.
• Coordinate with finance team on sales attainment updates and trading terms rebate (Accrual and Payment).
• Provide daily updates on sales progress by individual retailers.
• Weekly updating of channel inventory into system.
• Work with external and internal parties to manage interna system.
• Coordinate and liaise with External (vendors) and Internal (Supply Chain / Logistics) teams to ensure timely re-stocking of gifts to prevent disruption to consumer’s gift redemption process.
• Management of sample units. The go to person to arrange sample unit’s deployment and return.
• Administrative support to Head of Department.
• Any other ad hoc duties required by Sales and Marketing team.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

Liu XinYang

EA Licence Number: 91C2918

Personnel Registration Number: R1988872

• Position: Sales Assistant
• Working location: Kallang Place
• Working hours: 830am to 6pm
• Working day: Mon-Fri
• Salary: $3000 - $3500

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibility

• Handle customer inquiries.
• Coordinate with the sales team to respond to customer requests and issues promptly.
• Prepares and deliver sales quotes, purchase orders, delivery orders.
• Follow up and track various metrics related to sales and projects.
• Support finance team with information needed for various invoicing matters.
• Assist in liaising with suppliers, follow ups, etc.
• Other ad hoc duties as assigned by management.

Requirement:

• At least 3 years working experience.
• Proficient in Office Productivity Tools such as Microsoft Office

[Job ID:759439]

Responsibilities:

• Be in charge of Japanese customers in Southeast Asia as Sales PIC and handle daily enquiries on quotation, delivery, quality, environmental, legal, financial, technical and other related service.
• Communicate with internal parties and customers to optimize customer satisfaction while considering company’s interest / policy and having good communication, time management problem solving to handle wide-ranging transactions and issues.
• Conduct face-to-face or online meeting with customers or internal parties to maintain good relationship, to know customers’ production trend to budget sales amount or to discuss daily topics.
• Make an effort to avoid or clear long term inventory and update the status in various internal tools.
• Some Business trips will be required, whenever assigned, to visit our overseas customers.
• To be engaged in the Company’s expansion into new business sectors that is beyond semiconductor distribution.
• Any other ad-hoc duties as and when assigned by supervisor.

Requirements:
[MUST]

• 2 years of working experiences in semiconductor or electronics or strong Japanese educational background or/and working experience in Japan.
• Good communication skills with pleasant personality to work in team.
• Good analytical skills with meticulous attitude, logical thinking & problem-solving skills.
• Good knowledge of Excel, PowerPoint, Word and experiences with ERP system like Oracle/SAP.
• Japanese language proficiency (N2 or above) to liaise with clients.

[Advantages]

• Basic knowledge of Electrical & Electronics Engineering.
• Knowledge of Incoterms, export/import & logistics (warehouse/forwarding).

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Chay Yoke Ting Vanessa (Xie Ruoting)
EA Personnel Registration Number: R23115805
EA License No.: 07C5771

My client who is one of the major leaders in the aviation space is looking out for a Service Engineer. Below are the details!

Job description:

• Carrying out corrective maintenance for hardware and software
• Carry out testing on softwares and the system when there is a new bug fixes
• Manage the provisioning of spare equipment including supporting and testing.
• Carrying out preventive maintenance on hardware to retain the system according to the specified operational condition
• Liaise with Vendor on hardware or softare maintenance and updates
• Support 2 shifts (9am-9pm and 9pm-9am)
• Work on this arrangement - 2 days work 3 days off continued by 3 days work and 2 days off

The ideal candidate should have:

• Diploma or Bachelors in IT/Engineering discipline
• CCNA certified (desirable)
• 1-2 years of experience in supporting network/security/server
• Excellent communication skills

If you feel you have what it takes or know someone who does, do feel free to apply to this job ad or simply send the updated resume to [email protected] for a private and confidential discussion. Looking forward to speaking with you!

EA Reg Number: R22107188

EA License Number: 07C3924

Company Registration No: 200609504D

5.5 days work

We are seeking a detail-oriented and organized Administrator/Finance Specialist to join our team. This role is essential for ensuring smooth operations and maintaining accurate records. The ideal candidate will be responsible for processing company payments, managing financial bookkeeping, processing invoices, and sourcing vendors for building projects.

Key Responsibilities:

• Manage and organize office operations and procedures.
• Answer and direct phone calls; greet and assist visitors.
• Maintain filing systems, both electronic and physical.
• Prepare and manage correspondence, reports, and documents.
• Schedule and coordinate meetings and appointments.
• Assist with bookkeeping and invoicing as needed.
• Support team members with administrative tasks and projects.
• Maintain office supplies inventory and place orders as necessary.
• Assist with the onboarding of new employees and training programs.

Qualifications:

• Diploma or equivalent; associate's or bachelor's degree preferred.
• Proven experience as an administrative assistant or in a similar role.
• Proficient in MS Office (Word, Excel, PowerPoint) and other relevant software.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Discretion and confidentiality in handling sensitive information.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd | EA License No. 20C0270

TEY WEI JIAN | EA Registration No. R24120855

Responsibilities

• Handle incidents and service requests raised via helpdesk and call center.
• Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.
• Monitor the incoming demand through ISM tool and ensure right assignments on time.
• Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).
• Manage service requests recording for monthly management reporting.
• Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.
• Ensure application incident & task documentation is properly updated for each production release.
• Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Requirements

• Strong written, oral communication skills and able to manage user
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

Office Location: Marina Bay Finance Centre

Job Responsibilities:

• Act as the first point of contact for customer calls and queries.
• Provide basic first-level technical support and troubleshooting.
• Deliver excellent customer service, focusing on listening, empathy, and patience.
• Educate and guide customers on new technologies and IT policies.
• Promote self-help through the Knowledge Base and technology portals.
• Manage customer expectations and ensure a smooth IT support experience.
• Collaborate with IT engineers to escalate and resolve complex issues.
• Use Service Now or similar ticketing tools to track and manage incidents.
• Document solutions, provide updates, and create knowledge articles for common issues.
• Assist with user training during service visits and improve end-user services.

Job Requirements:

• Bachelor’s degree / Diploma in Engineering, Computer Science, Management Information Systems, or related field.
• 2 years of experience in end user support experience in Desktop support or Technical Service Desk.
• Strong communication skills (both spoken and written English).
• Proficiency with Microsoft Office products (Word, Excel, Outlook).
• Familiarity with mobile devices (iOS/Android) for office use.
• Experience with Service Now or other ticketing tools.
• Basic understanding of ITIL processes and IT Security.
• Problem-solving abilities and a customer-focused mindset.

Support Window: 7am to 7pm | Mon – Fri | Working days

(Staggered work hours i.e., either 8-5, 9-6 or 10-7 depending on which login time is assigned to you)

Weekend / Out of Office Hour Work Requirement:

ADHOC weekend and out of office hours’ activities - Participation for such activities is a requirement for this position. The scope of these activities are generally simple and vary from Power Down, verifications, desk moves, etc. Out of Office Hour activities are not frequent and will be made known in advance.

Responsibilities

• Maintenance of IT peripherals including backup & recovery
• Set-up, installation, re-installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Provide onsite support at client's premise, remote support by phone & email, and standby support. Handling clients/end-users IT related requests.
• Troubleshoot hardware & software issues
• Users profile administration
• Interface with other IT maintenance vendors for problem reporting. Place service call and follow up until the problem has been resolved.
• Installation and configuration of software according to customer standard

Requirement

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Basic networking support & supporting in OS platform
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others

• Might subject to client’s office working hours
• Possible of OT depending on projects

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

Job Description

We’re looking for a Customer Support Associate to join our team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise.

Your mission:

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to help customers have the best experience possible with our product working across email, phone and chat.

The role will give you the opportunity to:

• Help customers have the best experience possible with our product working across email, phone and chat
• Be flexible working during business hours but sometimes covering an early morning (from 5am) and weekend shifts
• Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams while still achieving your KPIs
• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
• Work with Empowerment – at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

Qualifications

Please note that candidates that are able to work on weekends will be prioritised.

• Are a Singaporean Citizen or Permanent Resident (please note we cannot support Visas for this role)
• Have at least 1 year of experience working in a Customer Support role (Ideally in an in-house environment)
• Are willing to work from the office (please note that during your probation period (3 months), you’ll need to work in our SG office for 5 days a week).
• Have excellent verbal and written English. Additional language skills (Mandarin, Cantonese, Hindi, Thai, Malay and Vietnamese) are always a plus!
• Are flexible. While you’ll be able to plan your own schedule to a certain degree, the requirements can change based on our customers needs, so we can’t guarantee you your preferred shift and shifts can change over time
• Have a razor sharp attention to detail. Can multitask and take responsibility in challenging, high pressure situations.
• You hustle. And hard.

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Responsibilities:

• Provide end-user support, ensuring smooth operations and addressing user concerns.
• Assist in operating system migrations and related support activities.
• Perform troubleshooting and diagnostics for hardware and software issues.
• Resolve issues related to the supported end-user equipment and software.
• Install necessary software and applications on devices.
• Maintain accurate and timely documentation using the IT Service Management tool.
• Ensure timely resolution of incidents, adhering to SLA requirements.
• Adjust application settings to meet specific environment needs.
• Relocate computer devices and peripherals as required.
• Set up application profiles for end users.
• Provide proactive updates and follow-ups to end users.
• Guide end users on necessary tasks and procedures.
• Perform other ad-hoc tasks as assigned

Requirement:

• Diploma or equivalent professional education in Information Technology or related
• At least 1 years of related working experience

To apply, please visit www.gmprecruit.com and search for Job Reference:24786

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Job Description

Key Responsibilities

Assists in planning the daily work schedule within assigned territory to ensure completion of Preventive Maintenance and remedial maintenance.

Uses escalation policies as required to keep management informed of down situations.

Verifies and approves the operational quality of system equipment. Performs daily, weekly, monthly, quarterly, biannual, and annual periodic maintenance on systems within established time frames. Also performs wet cleans as required. Instructs customers in the operation and maintenance of systems. Troubleshoots and corrects process variations on systems partially with assistance from senior engineers.

Assumes responsibility for complete customer satisfaction within assigned accounts. Assists in planning, communicating, and co-ordinating support plans with customer management.

Performs start-up, warranty, paid service, and service contract activities. Performs TIER II start-ups within established time frames. Assists on TIER III start-ups. Provides technical assistance to less experienced Applied personnel. Uses training and experience to identify some process related system problems.

Serves as the Company liaison with the customer's front line management on administrative and technical matters for assigned projects. Assists in the preparation of and participates in customer meetings.

Develops and implements plans to increase productivity. Tracks equipment performance and plan uptime improvement. Has a working knowledge of Statistical Process Control. Utilises Quality Improvement Process methods and terminology.

Plans and executes support activities on a wide range of Applied Materials' systems. May need technical assistance in performance of daily responsibilities.

Functional Knowledge

• Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks

Business Expertise

• Has a good understanding of how the team integrates with others to achieve objectives

Leadership

• May provide informal guidance and support to more junior team members

Problem Solving

• Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures

Impact

• Impacts the quality of own work and its contribution to the team

Interpersonal Skills

• Uses communication skills to regularly exchange information

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

Responsibilities:

* Provide swift and professional IT support via phone/email/chat

* Perform analysis, diagnosis, and resolution of desktop/laptop/mobile devices problems for clients, recommend and implement corrective solutions

* Utilise Service Now ticketing system to record, update and resolve tickets from clients; Escalate tickets to next appropriate resolver group when needed

* Experience with following system/technologies: Windows OS, Mac OS, iOS, SCCM, MDM clients, Virtual environments (VDI, Citrix, vSphere), etc

* Upholding procedures for logging, reporting, and statistically monitoring service desk and desktop operations

* Write technical support and client documentation in form of Knowledgebase articles

* Meet or exceed expected customer service levels

Key Competencies:

* Excellent proven track record supporting clients in a financial environment

* Provide swift and professional IT support via phone/email/chat

* Perform analysis, diagnosis, and resolution of desktop/laptop/mobile devices problems for clients, recommend and implement corrective solutions

* Utilise Service Now ticketing system to record, update and resolve tickets from clients; Escalate tickets to next appropriate resolver group when needed

* Experience with following system/technologies: Windows OS, Mac OS, iOS, SCCM, MDM clients, Virtual environments (VDI, Citrix, vSphere), etc

* Other duties as assigned by the Level 2 Support Leads

* Upholding procedures for logging, reporting, and statistically monitoring service desk and desktop operations

* Write technical support and client documentation in form of Knowledgebase articles

* Meet or exceed expected customer service levels

* Other duties as assigned by the Level 2 Support Leads

ROLES AND RESPONSIBILITIES

• OFFICE WORKING HOUR: 8.30AM – 5:30PM
• CHECKING DEMO & OFFICE EQUIPMENTS
• UPDATING COMPANY WEBSITE
• SCAN & UPDATE OF SERVICE REPORT TO NAS
• SCAN & UPDATE OF INCOMING DO/AWB/INVOICE FROM SUPPLIERS TO NAS
• UPDATE RECORDS OF VERIFICATION
• UPDATE THE INVENTORY IN FINANCIO
• DELIVER GOODS TO CUSTOMERS WHEN REQUIRED
• ONSITE DVD/USB COUNTER RECORD UPDATE & SIGN THE LOG CHECK WITH CUSTOMER ON MONTHLY BASIS
• ONSITE SUPPORT, PREVENTIVE MAINTAINANCE & TROUBLESHOOTING OF AUTOMATIC DICOM DVD/USB BURNER & PACS SYSTEM
• CONTACT CUSTOMER TO RESOLVE PENDING CASE ID ON DAILY BASIS
• PREPARE & REPORT OF TECHNICAL GUIDELINES
• PROVIDE TECHNICAL INFORMATION FOR PRE-BID AND TENDER SPECIFICATIONS
• COMPLETES TIMESHEETS WITHIN THE ALLOCATED TIME FRAME
• ROSTER STANDBY SUPPORT OF AFTER OFFICE WORK WHEN REQUIRED (HAVING OT PAYMENT)

REQUIREMENTS

• BASIC KNOWLEDGE OF MICROSOFT OFFICE & COMPUTER
• BASIC TECHNICAL SKILL OF SELF LEARNING & RESEARCHING
• BASIC SOFT SKILL OF COMMUNICATION WITH PEERS & CUSTOMERS
• PUNCTUAL & COMMITMENT WITH ASSIGNED TASKS
• ABLE TO WORK UNDER PRESSURE & SHORT NOTICE REQUIREMENT

Working location: Chai Chee

Industry: Technology Industry

Location: Various Locations (Will be assigned accordingly)

Skills: Firewall, Maintenance, Network, Security

Our client is an established System Integrator with strong presence in the Enterprise, Network and Security Infrastructure business catering to Commercial and Government sector.

Position Responsibilities:

• This role will focus on Network Maintenance Support for products supported by the Company
• These products are (but not limited to): Cisco, Fortinet, Palo Alto, Solarwinds.
• Must be skilled in Firewalls Management, SIEM, Load-Balancer, EDR, NPM and may be required to travel to different client locations.
• Handle escalations and assist client’s technical issues.

Position Requirements:

• ITE, Diploma or Degree in Computer Engineering, Information Technology or any IT related field.
• Ideally with 1 to 2 years working experience in Network, IT Security Maintenance and Support.
• Technology knowledgeable in various network products such as Cisco, Huawei, Juniper, Palo Alto and OS technology in Unix, Linux and Windows.
• Network certifications such as CCNA, CCNP, NSE 4, PCNSE a strong advantage.
• Position will be on rotation stand-by schedule.
• Comfortable with various stakeholders, 3rd party and principal SI vendors.

We will consider all candidates but will prioritise those who have closer requirements to client needs.

Thank you!

Joseph Syho

Reg Number: R1108657

EA Licence No: 18C9079

Our client, a Michelin restaurant with over 4 outlets locally, is currently on the lookout for an IT Admin Support.

Acting as an individual contributor, the IT admin support will be responsible for the maintenance and troubleshooting of POS systems. Reporting to the Manager, the incumbent will oversee network infrastructure and servers and provide IT support.

Successful candidates can expect to work in a fast-paced work environment with great learning opportunities.

REQUIREMENTS:

• Possess at least a Nitec/Diploma in IT or related field
• At least 1 year of working experience in F&B/Retail industry
• Working experience work POS System Management is a strong advantage
• Meticulous and organized individuals who can meet tight deadlines and work in a fast-paced environment
• Willing to support with operations/administrative duties as needed

Interested applicants kindly use the apply button or send in your application in MS word format to Kelvin.Tan at/onyxrecuit.com.sg(R22111268| EA: 18C9213)

*We regret that due to potential volume of responses, not all applicants be contacted.

The Warehouse staff in a GDP and GMP secondary assembly area shall work closely with the warehouse team to maintain proper storage conditions, handle products safely, and adhere to GDP and GMP requirements to ensure product quality and integrity. The key responsibilities shall include below:

• Receipt of Products: Receive incoming products and verify the accuracy of shipments against customer pre-alert and provided details. Inspect incoming products for damage, contamination, or discrepancies and report any issues to the appropriate personnel. Ensure that all received products are properly labelled, tagged, and stored in designated areas.

• Storage and Handling: Store products in accordance with labelling specifications, ensuring proper temperature control and segregation of materials. Maintain cleanliness and organization in the warehouse to facilitate efficient storage and retrieval of products.

• Pick and pack for Outbound processing including Pick and pack products in accordance to customer instructions.

• Secondary Assembly: Perform secondary assembly operations on pharmaceutical products based on customer requirement.

• Inventory Management: Work with the warehouse team and perform regular inventory counts and reconcile inventory records to ensure accuracy.

• Compliance Monitoring: Monitor warehouse operations and report any non-compliance. Implement corrective and preventive actions as needed to address non-compliance issues and improve warehouse processes. Participate in execution of quality management system such as change control, risk assessment, CAPA handling and other elements of QMS as may be assigned.

Requirements :

• Strong attention to detail and accuracy

• Ability to work efficiently in a fast-paced environment and meet productivity targets.

• Commitment to maintaining a safe work environment and following all safety protocols and procedures.

• Prior experience in warehouse role especially in the pharmaceutical sector or familiar with GDP and GMP standards will be at advantage

• Training will be provided

Mon-Thu: 0800-1800 with 1hr lunch break

Fri: 0800-1730 with 1hr lunch

• Familiarity with multi-tier server architecture (Application, Web, Database).
• Hands-on experience with Oracle, SQL Server, or MariaDB.
• Proficiency in web services, including protocols like SOAP & REST.
• Knowledge of system applications such as backup software, Application Server - Jboss, Web Server - Apache, Messaging system - MQ / AMQ
• Experience in CI/CD pipeline tools like Jenkins using OpenShift cloud platform

Sustenir is on a mission to deliver a food-resilient future that inspires better consumer healthspans through state-of-the-art farming and a superfoods brand. We are a purpose-driven business looking for passionate and energetic individuals with the initiative to take on the bold challenges we face in our industry and deliver our ambition.

The Role for Sales Administrator

At Sustenir, we are a purpose driven company looking for passionate and energetic individuals with the initiative to take on new challenges.

Position: Sales Administrator

Reporting to : Head of Sales

Working location: 8 Admiralty Street, Admirax, Singapore 757438

Preferred nationality : Must be Singaporean/PR

Salary : $2500-$3000

• PO Retrieval and Order Processing:
  • Retrieve Purchase Orders (PO) from portals, emails, or customer chats.
  • Update retrieval of PO for order processing and customer pick list in an Excel database.
  • Handle order processing from order receipt to ensuring goods delivery.
  • Process customer orders using ERP Software Dynamics365 to generate invoices, delivery orders, and extract data.
• Credit Note Processing & E-Invoice Submission:
  • Process credit notes for any sales or operations issues.
  • Submit e-invoices and CTC copies for key customers like RedMart, RWS, and DFI group.
• Documentation and Filing:
  • Scan, print, and file invoices for safekeeping and audit checks.
• SKU Management:
  • Manage SKU assembly and tracking in the ERP Software.
• Customer and Internal Coordination:
  • Liaise and communicate with customers daily on order and delivery matters through various social platforms (mainly email, WhatsApp, and phone calls).
  • Act as the point of contact between customers and merchandisers for order-related issues.
  • Arrange Lalamove for ad-hoc sales and marketing activities.

Qualifications:

• Must be Singaporean or PR
• 2-3 years’ experience in a similar sales admin role.
• Proficiency in Microsoft Excel and ERP software, preferably Dynamics365.
• Good communication skills, both written and verbal.
• Strong organizational and multitasking abilities.
• Attention to detail and problem-solving skills.
• Ability to work under pressure and meet tight deadlines.
• Experience in the FMCG sector and familiar with e-invoicing systems and customer portals is preferred.

Working Conditions:

• 5 days work from office (Monday to Friday, 8.30am-5.30pm); Occasionally need to cover for Saturdays when partner is on leave (8.30am-12.30pm)

1. Sales Strategy Development:

Develop and implement comprehensive sales strategies tailored for the China market to achieve revenue targets and expand market presence.

Analyze market trends and competitive landscape to identify growth opportunities specific to the region.

Team Leadership:

2. Recruit, train, and mentor a high-performing sales team.

Set clear objectives and performance metrics for team members, conducting regular performance evaluations.

Client Relationship Management:

3. Build and maintain strong relationships with key clients, retailers, and distributors in China.

Act as a primary contact for major accounts, addressing inquiries and resolving issues effectively.

Sales Forecasting and Reporting:

4. Prepare regular sales forecasts and reports for senior management, highlighting progress against targets and identifying challenges.

Utilize data analytics to monitor sales performance and drive informed decision-making.

Collaboration with Marketing:

5. Work closely with the marketing team to align sales and marketing initiatives, ensuring effective promotion of products tailored to the Chinese market.

Provide insights for product development based on customer feedback and market trends.

Budget Management:

6. Manage sales budgets, ensuring efficient allocation of resources and maximizing return on investment.

Training and Development:

7. Develop training programs to enhance the sales team’s product knowledge and selling skills.

Foster a culture of continuous learning and improvement within the team.

Qualifications:

- Bachelor’s degree in Business, Marketing, or a related field

- 7+ years of sales experience in the beauty or consumer goods industry, with at least 4 years of experience in the China market.

- Strong leadership skills with experience managing and developing teams.

- Excellent communication, negotiation, and interpersonal skills.

- Ability to analyze data and market trends to drive strategic decisions.

- Proficiency in CRM software and Microsoft Office Suite.

Our growing company is hiring for a sales supervisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.

Responsibilities for sales supervisor

Continue to develop personal sales techniques and assist in the development of associate's sales teniques to maximize sales

Displays effective selling techniques and client development by leading by example

Displays business acumen by explaining key performance indicators (KPIs) to associates set forth by the Store Manager and contributing to the overall store sales goals

Maintains store presentation to ensure the selling environment is customer ready at all times

Is an ambassador for all company values and uses integrity at all times

Reflects the brands style, key looks, and dress code while encouraging others within their brand representation

Communicate presentation standards and replenishment needs to ensure the store is always customer ready

Supervise a commissioned, territory/account-based sales force to achieve goals set forth in all sales metric categories

Assist Sales manager by supervising all training initiatives within the sales team

Supervise sales personnel in the effective implementation of the Company’s pricing initiatives

Qualifications for sales supervisor

Effectively and creatively utilizes all resources (systems, people, ) to manage daily operations

Possesses advanced operations knowledge combined with the ability to teach

Able to understand and articulate personal lines operations in a way that drives and achieves team(s) results

Minimum 2 years of retail experience a plus

Must have flexible availability as per business need

Maintain an awareness of market behavior and competitive trends in designated market to anticipate changing customer needs