Responsibilities:

• Identify specific business opportunities while ensuring that new transactions and credit renewals meet the Branch's credit risk acceptance criteria
• Develop relationship management strategy to deepen, maintain or exit the relationship
• Prepare credit proposals/credit renewals while ensuring that the major risks and risk mitigates are highlighted
• Perform the KYC for new customer prior to the establishment of a business relationship, conduct periodical review of existing customer while adhering to the bank wide requirements
• Assist in AML/CFT
• Monitor credit risk of outstanding exposures and ensure timely changes are made to obligor credit ratings
• Maintain close and continuous contact with customers and target customers while monitoring the industries in which they operate in
• Proactively manage deteriorating credits
• Identify possible cross sell opportunities in order to maximize business returns
• Identify possible cross border business opportunities with Mainland branches and overseas branches for joint collaboration
• Conduct frequent marketing visits with submission of call reports

Requirement

• Recognized bachelor degree and above , preferably in Business,
  Accounting, Banking and Finance, Economics or other related
  disciplines
• At least 5 years of relevant experience as relationship manager
• Excellent verbal communication and good interpersonal skills to
  handle stakeholders across multiple departments

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Job Description
To support Corporate Banking Team in growing and servicing the Trade Finance portfolio, coordinate with Trade Ops and Client on all Trade documentation requirements, and ensuring Client satisfaction.

• Handle Trade enquiries of clients
• Liaise and coordinate with internal stakeholders including Business Unit, GTS Product Partners, and Trade Ops to ensure maximum Client Satisfaction
• Suppor RMs in TF business acquisitions.
• Engage Clients to maximize Trade Utilisation above 60% level
• Manage Trade Pricing negotiations with client, and obtain necessary approvals for trade and pricing deviations

Job Requirement

• Minimum a bachelor’s degree in Finance or any related discipline
• Minimum 5 years’ experience in Trade Financing

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

As the Assistant Restaurant Manager at IPG Hospitality's upcoming Indian restaurant, you will play a crucial role in supporting the overall operational and managerial functions of the establishment. Reporting directly to the Restaurant Manager, you will contribute to creating a positive and memorable dining experience for our guests while ensuring the smooth day-to-day operations of the restaurant.

Responsibilities:

Operational Excellence:

Assist in overseeing daily restaurant operations, including opening and closing procedures.

Ensure compliance with health and safety regulations and uphold quality standards.

Monitor and manage inventory levels, placing orders as needed and optimizing stock rotation.

Customer Service:

Foster a customer-centric environment by training and leading the front-of-house staff in delivering exceptional service.

Address customer inquiries, concerns, and feedback promptly and professionally.

Collaborate with the team to create a welcoming and enjoyable atmosphere for guests.

Staff Management:

Assist in recruiting, training, and supervising restaurant staff.

Schedule and manage employee shifts to ensure adequate coverage during peak hours.

Motivate and inspire the team to maintain high levels of performance and customer satisfaction.

Financial Management:

Support the Restaurant Manager in budgeting and financial planning.

Monitor sales, expenses, and profitability, implementing cost-control measures when necessary.

Assist in preparing and analyzing financial reports.

Quality Control:

Work closely with the kitchen staff to ensure consistency and quality in food presentation and taste.

Conduct regular inspections to maintain cleanliness and hygiene standards.

Address any issues related to food quality or service promptly.

Training and Development:

Provide ongoing training and development opportunities for staff to enhance their skills.

Foster a culture of continuous learning and improvement within the team.

Event Coordination:

Collaborate with the events team to plan and execute special events or promotions.

Ensure seamless coordination between front-of-house and back-of-house during events.

Qualifications:

Proven experience in a supervisory or managerial role within the restaurant industry.

Strong understanding of restaurant operations, including food and beverage management, customer service, and staff supervision.

Excellent communication and leadership skills.

Knowledge of health and safety regulations and basic financial management.

Ability to work flexible hours, including evenings, weekends, and holidays.

Passion for delivering an exceptional dining experience and a genuine interest in the hospitality industry.

Join us on this exciting culinary journey and be an integral part of creating a memorable experience for our guests at IPG Hospitality's new Indian restaurant!

Job Description

In partnership with the Relationship Managers, the Senior Associate, Corporate Banking (Transportation & FI) is responsible in preparing the documentation for credit application and monitoring bilateral borrowing, loan syndication, and handling on credit application, credit review, internal risk rating, and any ad-hoc periodic. Support the Corporate Banking team in developing and driving the Corporate Banking strategy and achieving its business goal. Coordinate with key internal stakeholders across the network. Provide relevant MIS to enable the achievement of business aspirations and balance sheet momentum.

• Perform financial analysis, spread sheets for the application of credit facility
• Evaluate and understand the financial risk associated with borrower and produce quality credit review periodically
• Ensure compliance with the Bank’s policy and in line with MAS regulations required for all borrower transaction
• Visit clients when required in order to achieve a clear understanding of borrowers’ profile and identify market risk associated
• Handle customers’ inquiries, liaise and develop relationship and business with Head Office, overseas branches and inter-departments as well as corporate customers
• Act as the main contact and information source in the Corporate Banking team, coordinate internal and external lines of communications with various stakeholders (e.g. Finance, Risk, Operations and Head Office colleagues).
• Support the Corporate Banking team in various group initiatives such as competitor review, market trend analysis and formulating the Corporate Banking pitch book/related marketing materials
• Co-ordination of meetings and papers, agenda formulation, project tracking and updates, action points tracking from key management meetings
• Develop various reports and presentations for management review
• Ensure timely updates of all internal and external communications/presentations
• Engage in ad-hoc projects and tasks assigned
• Perform Know-Your-Customer onboarding in compliance with the MAS regulation for all customers

Job Requirement

• Minimum a bachelor’s degree in Business or any related discipline
• 1-3 years’ relevant experience within the Banking industry, Corporate Banking space focusing on Aviation and Shipping Finance
• In depth credit/accounting knowledge and good understanding of financial analysis and KYC/AML

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Job Description

• Support the CRO / Head of Operational Risk to develop, implement and maintain the framework (policies and procedures, templates) for Operational Risk Management (ORM) with underlying sub-risk types and monitor the adequacy of the framework. Examples of ORM sub-risk types include business resiliency, technology, third-party and outsourcing environmental, and new product.
• Act as subject matter expert and advice on the implementation of the ORM framework including risk assessments, due diligence assessments and policy dispensations.
• Initiate and oversee risk and control activities such as business process mapping, risk and control self-assessment ("RSA") and Business Continuity Management ("BCM")
• Conduct risk assessments of technologies or processes where required, e.g. Business Impact Analysis ("BIA"), third-party and outsourcing due diligence, new product etc.
• Facilitate the risk acceptance process that evaluates risk and compensating controls, identifies risk owners set conditions on risk acceptance and obtains approval.
• Monitor new regulatory requirements and conduct gap analysis against new regulations/ guidelines and the ORM framework to ensure compliance.
• Assign and communicate the responsibilities and authorities of relevant roles.
• Develop and provide training for employees to promote ris awareness and ensure relevant employees are trained on OR policies and sub-risk types.
• Define and propose risk management metrics (e.g. key risk indicator/ key control indicator) to monitor the risk and control environment; and periodically report to the risk
• support senior management in risk oversight and governance.
• Monitor that employees/ personnel and service providers implement controls that achieve the ORM's objectives and is sustainable, including the appropriateness and efficient processes for identifying, managing, and controlling ORM risks.
• Monitor and provide oversight on issues and remediations.
• Identify and report high risk, emerging risk trends and key issues to risk committees.
• Design, implement and maintain risk management tools.
• Support internal and external audit/ assessment engagements.

Requirements

• Bachelor's degree in related domains.
• 7-10 years of experience in Ops Risk Management or audit and compliance in operational areas preferably within the financial industry.
• Familiar with operational risk regulatory and legislative requirements (e.g., Guidelines on Risk Management Practices, Business Continuity Management Guidelines and Outsourcing, Banking Secrecy Act, Personal Data Protection Act) and industry standards (e.g., ITIL, SANS, NIST, ISO 27001/2)
• Advantageous to have professional certifications such as Risk Management Certifications, CISSP/CISA/CISM/CRISC/CDPSE

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Key responsibilities:

• Responsible for regular finance functions including payments processing and record keeping,
• Liaise with advisors and service providers in preparing and reviewing sets of accounts and tax returns.
• Legal entities administration, including liaison with corporate secretary, outsourced accountants and auditors for annual audit and compliance requirements and filings. Attend to bank KYC requests.

Philanthropy

• Assist with due diligence for funding requests.
• Facilitate, administer and maintain records of donations and grants.
• Liaise with beneficiary organisations, grantees and scholars; tracking of milestones and providing assistance where needed.
• Provide support for marcomms administration, such as the maintenance of marketing assets and tracking of media mentions.
• Provide assistance with stakeholder reporting where required.
• Support the Family Office team as backup coverage for operational responsibilities, including corporate administration, business and properties management, regulatory, banking, finance and tax matters.
• Assist with general administrative work and any business requirements from time to time.

Requirements:

• Diploma or degree with 2-5 years of working experience in an accounting and finance function, and possess a good understanding of Singapore corporate and personal tax requirements.
• Prior experience in family offices will be considered favourably.
• Proficient in Microsoft Office and collaboration tools. Comfortable with adopting the usage of new tech tools.
• Excellent written and verbal communication skills with high level of tact and discretion.
• Able to professionally handle sensitive information and maintain complete confidentiality.
• Proactive team player with strong interpersonal skills and the ability to work independently.
• Highly adaptable, and able to manage a varied and fluid job scope.Meticulous, organized, resourceful and process driven.

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

• Prioritize superior customer service and sales management.
• Implement professional selling techniques to enhance customer experience.
• Ensure effective staff management through hiring, training, evaluation, and discipline.
• Review merchandise assortment regularly to optimize stock levels and reflect sales trends.
• Present merchandise according to standards to maximize sales and turnover.

Requirements:

• GCE 'O' Level and above.
• Minimum 10 years of retail experience in fashion industry, including 3 years in management.
• Deep passion and expertise in luxury retail.
• Ability to inspire and influence teams, demonstrating entrepreneurial vision and maintaining high integrity and professionalism.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

Job Description
This role focuses on ideating and executing integrated marketing projects to drive brand awareness and acquisition. He/ she will be part of the SEA marketing team based in Singapore and report directly to SEA Marketing Lead. Being a global team, he/she will have opportunities to collaborate with the marketing agencies and internal marketing team (Sydney, Singapore, Shen Zhen and London), as well as local Singapore team (commercial, sales, partnerships, merchant service team, account managers).

• Marketing strategy & budgeting - Collaborate and support SEA marketing lead with budget allocation to drive acquisitions and lower cost per acquisition
• Social/ Influencers (40%) – Identify and manage agencies to drive KOL-led campaigns; Ideate and execute new ambassador programs and campaigns to build KOL relationships (eg. client-based KOLs or external KOLs)
• Partnership marketing & events (40%) – Support sales and partnership team to build ecosystem partners, develop and run lead generation campaigns and events
• Content (10%) - Support SEA marketing lead and global content lead to contribute and build regional content strategy to drive 8 monthly regional content (eg. Customer case studies, client testimonies, blog content, co-partnership content, social media content across owned, earned and paid channels)
• CRM (10%) – Send out daily market updates emailers; support SEA marketing team in reviewing email journeys to optimize conversions down the funnel

Requirements

• Proven experience of at least 5 years in marketing and partnerships role, preferably in the fintech or Internet industry.
• Experience in marketing to SEA markets – including Singapore, Malaysia, Thailand, Indonesia, and/ or the Philippines
• Strong numerical & analytical skills to turn data into business insights and plans
• Excellent communicator, both verbal and written
• Highly collaborative & team orientated
• Proactive, results-oriented, with project management skills and ability to meet deadlines
• Thinking ‘Customer first’, and empathetic towards the customers’ pain points and challenges
• Thrive in a fast-pace working environment and openness to changes
• Comfortable working in a cross-cultural working environment and a SEA local culture lover
• Willing to travel to SEA markets occasionally

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

What you get to do in this role:

The Partner Development Executive manages ServiceNow relationships with our Partner Ecosystem across the APAC Region. A large part of this role is to manage and nurture companies in the ServiceNow Partner ecosystem while also encouraging current ServiceNow Partners to develop and mature their ServiceNow practice. This includes:

• Building Partner Practices through business plan development, account planning, partner expectation management, industry/regional/product focus. Sell, solve, bring growth.
• Planning for Success through Partner achievement target agreement, capacity planning, growth investment, points earning roadmap.
• Managing the ecosystem across team members through readiness assessment scoring, milestone achievement by partner, roadmap sessions for success, regular ecosystem evaluations, tiering progress, acquisitions targets, health analysis, metrics reporting.
• Drive ecosystem governance through team member communication, execution plans, reporting and dashboard preparation, global interlocks with other regions.
• Develop Standard Operating Procedures (Business Planning Guides, Enablement Journeys, etc.)
• Coach partners both remotely and face-to-face
• Communicate partner programs' requirements and benefits across the ecosystem
• Provide daily management of partner ecosystem
• Work with ServiceNow Partner Operations and Partner Enablement to ensure reporting and best practice is being accomplished
• Conduct quarterly and bi-annual business reviews
• Develop partner business case and program roadmaps
• Articulate investment areas needed to both enter and progress through the partner program
• Implement remediation plans
• Manage partner portal and other systems
• Work towards partner revenue goals through teaming and subcontracting
• Participate in marketing events
• Approximately 10% travel

BNB Chain is looking for a dynamic Public Relations and Communications Manager to join our team. This is a full-time remote APAC-based position reporting to the Global Marketing function. This individual who fills the position will be pivotal in increasing public awareness of BNB Chain, enhancing our company image, and managing communications effectively during crises. The ideal candidate will have a proven track record in public relations, media relations, and communications within the technology or blockchain sector, specifically within the APAC region and mainland China.

We are seeking talented and highly motivated individuals for the following position:

Office Manager (Contract)

General Administrative Responsibilities

• Part of the Management Team responsible for the studio’s day-to-day operations
• Work in close collaboration with the Management Team to achieve both short & long-term goals and objectives
• Maintain a professional and positive demeanor at all times
• Assist to greet all Clients and visitors by phone and in person
• Answer and direct all incoming external telephone calls and assist with general inquiries
• Contact point with suppliers/vendors (including cleaning staff, service/repairmen, etc) to manage all procurement of office stationary, pantry supplies, and other business-related services
• Ensure accurate and proper documentation and maintain an organised and effective filing system for ease of retrieval
• Schedule appointments and calendar management for Directors
• Manage travel arrangements (including but not exclusive to flight/transport/room bookings and travel insurance) and coordination of overseas logistics and visa applications; assist in comparing quotes/itineraries for flight & hotel bookings for non-reimbursable trips
• Collection and distribution of letterbox mail and arrangement of international and local courier services
• Punctual to assist with daily office maintenance and tidiness
• Provide administrative support to Management and project teams including expenses and filing, typing, drafting, and editing documents
• Provide Secretarial support to the Directors and Undertake other ad hoc duties as required by Senior Management

Accounting Responsibilities

• Perform finance and accounting functions including managing bank balance and telegraphic transfers
• Liaise, prepare and provide support for external bookkeepers, auditors, tax agents, corporate secretarial, and other business partners
• Administer petty cash and ensure appropriate record-keeping
• Issue electronic and hard copy invoices to Clients and accurate billings to Clients
• Issue cheque payments as and when required
• Assist to review profit and loss report / month-end and year-end budgeting report
• Be responsible for tax queries, GST reporting, and managing annual staff income tax submission
• Process monthly reimbursements for employee expenses claim
• Check and process reimbursement claims for 2 Directors
• Assist in monitoring and following up on payments with the Client’s finance team
• Ensure master purchase order list and raining of PO are properly executed by staff

Human Resources Responsibilities

• Provide full spectrum of Human Resources including but not exclusive to assistance in placing job adverts, recruitment, performance appraisal, benefits
• Advise and ensure compliance with MOM and Company HR policies/ Company Handbook
• Liaise with MOM to make necessary work permit applications and renewals
• Manage to deliver end-to-end monthly payroll and pay slip processing including time/leave administration/expenses, and assistance in payroll taxes and reporting to CPF & IRAS
• Assist in drafting, updating, and reviewing memos, employment contracts, confirmation, promotions, annual increments, bonus awards, resignation acceptance, employment termination, reference letters, etc
• Assist in liaising with external insurance agents on related Company insurance (Worker’s Compensation, Public Indemnity, Group Medical, Travel, etc)
• E-submission of claims (ie. Maternity and childcare leave claims etc)
• Maintain and keep updated staff/interns' HR details and (emergency) contacts
• Maintain office e-calendar and keep track on staff movement via Group Communication Platforms
• Assist team in conducting orientation for new hires, and conduct employment termination procedures for leavers including exit interview, handover tasks, exit clearance and tax clearance, etc
• Assist in handling disciplinary cases – counseling, grievances, verbal and written warnings, dismissal, and termination

Requirements

• Thorough knowledge of, and compliance, with the Company’s administrative procedures and standards
• Empathy with a creative environment and staff’s international background
• Professional dress and presentation at all times, acting as an ambassador on behalf of the Company
• Able to demonstrate proficiency in the responsibilities of the role
• Proficiency in MS Office Suite, Xero accounting system, and InfoTech Payroll System
• Excellent verbal and written communication, interpersonal and organisational skills
• Punctual, independent and reliable, confident, courteous, and articulate
• Able to demonstrate initiative and a proactive approach to prioritise daily tasks
• Ability to take initiative in response to direction or instruction
• Excellent problem-analysis and resolution skills
• A flexible and open attitude towards new ways of collaboration and commitment to entrepreneurial spirit

Please email the following to: [email protected]

1. Cover Letter and CV

2. Expected salary

3. Date of availability

Only shortlisted candidates will be notified.

www.pomeroystudio.sg

Function Description

This position serves both Business Development and Service & Support. The position requires detailed knowledge of flight simulation equipment, maintenance, and operation, as well as Collins image generators and display systems. Experience within the Asia-Pacific region training centers, and training device manufacturers is also required. This position works as part of the business development team to identify and follow market opportunities, clarify customer requirements, organize proposal submissions, and conduct contract negotiations. Detailed process knowledge of Collins service and support, and business development workflows and systems is desired.

Performs duties related to overall customer service including post-sales support. May support sales team by notifying other divisions of customer concerns and trends. Responsible for maintaining quality and consistency of service by documenting and identifying trends in customer service needs. Performs on-site services for Aftermarket clients, installs new equipment and services, maintains / services and upgrades existing equipment. Provides instruction and education regarding products or equipment usage to customers and internal employees. Designs and manages product training for customers and staff.

Discipline Description
Coordinates with Customer Service representatives to identify customer training and support needs. Resolves issues surrounding installation, usage, upgrade and training on products. Provides on-site support as needed. May resolve technical problems in a call center/help desk environment or through customer escalation. Completes proper documentation of issues.

Organization Level Description
• Implements functional strategy.
• Establishes operational plans for work area.
• Recognized master within discipline, having deep knowledge of theory and organizational practices within a specific discipline.
• Problems faced are typically complex.
• Develops and implements new products, processes, standards or operational plans that will have impact on the achievement of functional results.
• Significantly improves on existing processes and practices.

Typically requires a University Degree or equivalent experience and minimum 10 years of prior relevant experience or, an
Advanced Degree in a related field and minimum 7 years experience.

Familiarization and experience with regulatory authorities is required.

Purpose
Senior Product and Technical Service professional with significant experience. Implements customer support strategy. Works with leadership and Customer Service representatives to develop and execute effective support programs in alignment with projected changes in production processes, equipment upgrades, and/or other product strategy.
Responsibility Statements Subject matter expert for multiple products and services.
Operational lead for complex customer technical matters. Work with Customer Service to review effectiveness of technical support activities and identify customer training and support
needs. Responsible for improvements to product and technical service programs and offerings in alignment with production processes, product changes, and other factors. Direct implementation of product and technical services.

Meta is looking for a Content Regulation Policy Manager with experience analyzing legislation, as well as policy and regulatory trends; developing legislative strategy; drafting policy papers; and collaborating with cross-functional stakeholders, including product, operations and legal teams to join our global Content Regulation Policy team.

The team's mission is to help develop the company’s approach to content regulation. As part of our commitment to our community we have called for new regulatory frameworks for online content—frameworks that ensure companies are making decisions about online content in a way that minimizes harm but also respects the fundamental right to free expression.

Candidates should have APAC regional expertise in content and media regulatory issues and/or law, experience working on platform policy issues (including intermediary liability and other communications and media policy issues), and strong knowledge of digital economy and internet policy issues. They should also have excellent communication, both verbally and written, and analytical skills.


This role is full-time and based in Singapore.

RESPONSIBILITIES

• Develop and draft policy positions, policy analyses and briefings on content regulation, including on emerging regulatory frameworks
• Draft submissions and responses to public consultations and inquiries
• Identify, monitor, and analyze content policy issues at the regional and international levels
• Educate and provide guidance on the company’s policy positions on content regulation to business, product, policy, ops, comms and other teams across the company
• Advise Meta business, product and other teams on content regulatory matters to guide development of products and services
• Project manage / coordinate a range of cross-functional projects and initiatives
• Represent the team in cross-functional internal stakeholder meetings

MINIMUM QUALIFICATIONS

• 5+ years of tech policy experience, preferably in content or media governance or trust and safety
• A critical understanding of the content regulatory landscape in APAC countries, particularly Australia, India, and Singapore
• Experience drafting policy analyses, position papers, consultation submissions, reports, and leadership briefings
• Experience with national or international policy frameworks for addressing online content and safety
• Experience in analyzing or shaping policies in the area of internet governance or content moderation
• Experience planning and executing cross-functional initiatives
• Experience managing a wide range of internal stakeholders
• Experience in or working with the technology industry

PREFERRED QUALIFICATIONS

• Degree in public policy, government, law, business, corporate social responsibility, or a related field
• Experience with international policymaking institutions and organizations (ASEAN, G7, EU, etc.)

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 20,000+ employees across 176 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are. The Financial Solutions department of 5,000+ employees is at the forefront of ensuring success for our customers and employees alike. Our team comprises several key pillars: sales, service, operations, culture and brand. As a department, we are united by a common goal: We create meaningful relationships with clients by understanding their needs and delivering exceptional end-to-end support from sales and implementation, through their ongoing relationship with Bloomberg.

BloombergNEF (BNEF) is a leading strategic research provider covering global commodity markets and the disruptive technologies driving the transition to a low-carbon economy. Our expert coverage assesses pathways for the power, transport, industry, buildings and agriculture sectors to adapt to the energy transition. Our analysis, models, and world's most comprehensive databases help CEOs, commodity trading, corporate strategy, finance and policy professionals navigate change and generate opportunities.

What's the role?

BNEF is seeking a highly motivated individual to join the Singapore-based commercial team who manage a wide range of client portfolios across the ASEAN region. The team is responsible for originating new client relationships, while renewing and growing existing clients, and driving partnership discussions.

Do you have a passion for the energy transition, and finance and want to be at the forefront of these exciting fast-changing industries? In this role, you'll be responsible for building new relationships and driving the growth of our business. You are professional and personable, intelligent and analytical. You balance quality and thoughtfulness with speed and agility. Teamwork is important to you, and you have a passion for providing platinum customer service.

We'll trust you to:

• Source new business opportunities and identify leads for BNEF services, with a focus on ASEAN sell-side
• Manage, renew and up-sell a book of clients
• Collaborate closely with the Bloomberg Terminal representatives in the territory to grow and expand existing relations, as well as prospecting new leads
• Coordinate client events by inviting clients or prospects, and handling logistics
• Support internal and external senior management engagements
• Respond to client requests ensuring quick turnaround
• Initiate sales activities and develop pipelines
• Provide constructive feedback to product and analysis teams regarding client needs
• Manage proposals and contracts
• Develop campaigns and events for market influence

You'll need to have:

• Minimum 3 years' experience working in the energy or financial services industry
• Minimum 2 years of client facing experience in banking in the ASEAN region
• Experience selling to institutional clients, and c-suite / senior client engagement experience, gained within the past 5 years
• Ability to work effectively in a close-knit and collaborative team
• Appetite to learn
• Strong work ethic, with the ability to manage multiple priorities, and demonstrate initiative and ownership
• Good interpersonal skills to establish rapport and strong working relationships with internal and external stakeholders
• Strong presentation and communication skills in English
• Demonstrated continuous career growth within an organization
• Bachelor’s degree or degree equivalent qualifications

We'd love to see:

• A strong interest and understanding of energy transition
• Entrepreneurial mindset, strong business acumen, and strategic thinking
• A self-starter with a demonstrated ability to thrive in a fast-paced environment

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

https://about.bnef.com

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected](Americas), [email protected](Europe, the Middle East and Africa), or [email protected](Asia-Pacific), based on the region you are submitting an application for.

The Role

• Coach the team to work together in your department
• Share feedback with your Manager and team to grow your performance
• Bring your commercial eye to your department, spot trade opportunities, and find solutions to improve the customer experience and department results
• Embed customer excellence whilst growing Department results through clear planning and direction
• Lead the team on how they can make life changing impact on our projects
• Step-up and support your management team in the wider day-today running of the store as required
• Oversee daily store operations, including opening and closing procedures, inventory management, and ensuring compliance with company policies.
• Ensure exceptional customer service standards are met and exceeded.
• Develop and manage employee schedules to ensure adequate coverage during peak business hours.
• Identify and nurture talent within the team for potential growth opportunities.
• Monitor and manage inventory levels to prevent stockouts and overstock situations.
• Supervise and lead a team of retail associates, providing guidance, training, and support.
• Address customer inquiries, concerns, and escalations in a prompt and professional manner.

About the Company

Founded in 1997, Trina Solar is the world-leading PV and smart energy total solution provider. On 10 June 2020, Trina Solar issues first A-Shares on Shanghai Sci-Tech Innovation Board, becomes the first PV product, PV system and smart energy company listed on the Shanghai Stock Exchange Science and Technology Innovation Board. Today, Trina Solar is actively accelerating its pace of globalization and the development of its global management team.

Description of Key Job Duties:

1. Establish Government Relations Network:

• Identify and maintain connections and communication with Singapore and other overseas government-relevant bodies to foster active collaboration and project engagements.

2. Strategic Planning and Execution:

• Develop the company's strategies in government relations, ensuring alignment with the overall organizational strategy.
• Assist in formulating and executing projects and initiatives in collaboration with governments to support long-term company objectives.

3. Communication and Coordination:

• Collaborate closely with the Public Affairs and Branding departments in China to ensure seamless information dissemination and strategic alignment in government relations.

4. Government Policy Analysis:

• Track and analyze government policies, regulations, and development trends in Singapore and overseas, providing timely recommendations to the management.

5. Stakeholder Management:

• Establish and maintain positive relationships with stakeholders such as government bodies, industry associations, non-governmental organizations, representing the company in government and industry activities.

6. Personal Assistant Responsibilities:

• Prepare reports, presentations, and other documents, maintaining confidentiality and accuracy in all communications.
• Conduct research and compile information as needed to support decision-making and projects undertaken by the executive.
• Act as a liaison between the executive and internal/external stakeholders, ensuring clear and effective communication.

Skills Requirement:

• Bachelor's degree or higher, preferably in Public Relations, Political Science, International Relations, or related field.
• Minimum 5 years of experience in government relations, public affairs, or corporate public relations is advantageous.
• Bilingual in English and Chinese to liaise with Chinese counterparties.
• Familiarity with government structures and operations in Singapore and China, understanding the political, legal, economic, and societal environments in both regions.
• Exceptional communication, coordination, and negotiation skills, capable of representing the company in communications and negotiations with stakeholders at various levels.
• Ability to formulate long-term strategies and drive their implementation, with strong organizational and leadership capabilities.

Application Process:

If this is the opportunity you have been waiting for and you fit what we looking for, we welcome your application. The application process involves submitting your current resume via my careers future or email to [email protected].

Job Description
To support Corporate Banking Team in growing and servicing the Trade Finance portfolio, coordinate with Trade Ops and Client on all Trade documentation requirements, and ensuring Client satisfaction.

• Handle Trade enquiries of clients
• Liaise and coordinate with internal stakeholders including Business Unit, GTS Product Partners, and Trade Ops to ensure maximum Client Satisfaction
• Suppor RMs in TF business acquisitions.
• Engage Clients to maximize Trade Utilisation above 60% level
• Manage Trade Pricing negotiations with client, and obtain necessary approvals for trade and pricing deviations

Job Requirement

• Minimum a bachelor’s degree in Finance or any related discipline
• Minimum 5 years’ experience in Trade Financing

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

About the Company

At Cyberlite, our mission is clear: to empower the next generation with the knowledge and skills they need to thrive in cyberspace. We deliver comprehensive cyber safety, generative AI, and digital wellbeing education tailored to children and youths.

At the heart of our work is the belief that every child deserves the opportunity to harness the internet's vast potential while understanding the importance of online safety and digital wellness. We take pride in the positive impact we create by fostering a secure, informed, and digitally resilient generation.

About the Job

Cyberlite is looking for a creative Learning and Innovation Manager with a background in education or curriculum development to join our team on a 6-month contract. You will play a pivotal role in developing our educational content in online safety, particularly cyber safety, generative AI, and digital wellbeing, delivered through various modalities. You will be working remotely most of the time, with the opportunity to attend team meetings and bond with the co-founders in Singapore (if you are based here!).

Key Responsibilities:

• Research and develop robust online safety curricula and syllabi for different audience segments, including K12 students, teachers, and adult learners.
• Apply design thinking and learning experience design principles to create content for education, such as lesson plans, teacher guides, worksheets, and learning resources.
• Developing design recommendations to help us improve our learning activities.
• Use creative storytelling methods to develop innovative content experiences
• Develop workshops tailored for different learning needs and modalities, including face to face, hybrid, or online learning environments.
• Research current affairs as it relates to cyber safety, trending topics, and new research papers in the field to inform the development of new content.
• Support the team in innovating educational tools, such as gamification, e-learning, toolkits, etc.
• Support the team in creative writing tasks for bespoke projects.
• Apply graphic design skills to enhance the visual appeal of PowerPoint presentations, worksheets, and other educational materials.

Qualification

• Experienced in education, learning and development, content production, or similar roles in learning and development.
• Background in education or teaching, with a keen understanding of educational methodologies, curriculum development, and delivery modalities.
• Strong written and verbal communication skills.
• Proficiency in content creation tools and software.
• Experience in graphic design and e-learning (LMS) module creation is preferred.

Application Process:

Interested candidates should submit a resume and portfolio showcasing previous work in educational content creation or related fields.

Cyberlite is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Business Development Assistant Manager Job brief

We are looking for an ambitious and energetic Assistant Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Assistant Manager Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

· Build long-term relationships with new and existing customers

· Develop entry level staff into valuable salespeople

· Developing growth strategies and plans

· Managing and retaining relationships with existing clients

· Increasing client base

· Having an in-depth knowledge of business products and value proposition

· Writing business proposals

· Negotiating with stakeholders

· Identifying and mapping business strengths and customer needs

· Researching business opportunities and viable income streams

· Following industry trends locally and internationally

· Drafting and reviewing contracts

· Reporting on successes and areas needing improvements

· Contacting potential clients to establish rapport and arrange meetings.

· Planning and overseeing new marketing initiatives.

· Researching organizations and individuals to find new opportunities.

· Increasing the value of current customers while attracting new ones.

· Finding and developing new markets and improving sales.

· Attending conferences, meetings, and industry events.

· Developing quotes and proposals for clients.

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

Business Development Assistant Manager Requirements

· Proven working experience as a business development manager, sales executive or a

· relevant role

· Experience in sales, marketing or related fields.

· Strong communication skills and IT fluency.

· Ability to manage multi-task.

· Excellent organizational skills.

· Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

· Proficient in Word, Excel, Outlook, and PowerPoint.

· Comfortable using a computer for various tasks.

· Time management and planning skills

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Responsibilities

Mentor and guide team members to focus on their roles within the incident response and resolution process. Your role includes:

• Managing the recovery process and establishing a clear hierarchy of command and accountability.
• Handling case management, including the collection and analysis of information on risks to avoid future incidents.
• Collaborating with Technical and Application Teams to pinpoint incident causes, suggest recovery solutions, and prepare detailed technical incident reports.
• Partnering with technical teams to devise temporary solutions and estimate resolution times.
• Maintaining detailed records of events, collaborating with recovery and operations teams for comprehensive documentation and reporting, and steering efforts towards prompt resolution.
• Ensuring adherence to all processes and policies, maintaining high standards across operations.
• Leading incident and problem review meetings and participating in post-incident reviews with the Business Incident Manager to present findings and preventative measures to senior IT and business management.
• Serving as the primary liaison for all technology team coordination and communication efforts.
• Taking full responsibility for the controlled resolution of incidents and problems in collaboration with the Business Incident Manager, adhering to defined Service Level Agreements (SLAs).
• Quickly assessing the severity and impact of incidents and ensuring proper escalation and communication with all stakeholders.
• Tracking permanent resolutions and developing a knowledge base for future incidents.
• Leading stability initiatives to ensure application availability for business-as-usual activities, including improved monitoring, failover, and resiliency strategies.
• Guaranteeing compliance with Incident and Problem Management processes.
• Supporting audit, regulatory, and compliance efforts with necessary inputs.
• Overseeing regular reporting and customer satisfaction measures to ensure positive outcomes for all stakeholders.

Requirements

• A Bachelor’s degree with a minimum of 10 years of experience in a banking or financial institution setting.
• In-depth knowledge of ITIL best practices.
• Proven ability to manage incidents and problems at an enterprise level, with significant experience in banking operations and technology for critical recovery decisions.
• A strong background in supporting Desktop End User Services, Infrastructure, Banking Applications, and Operations.
• Decisive with the ability to make rapid and effective decisions.
• Skilled in coordinating with technology team members to manage all facets of an incident.
• Outstanding communication, presentation, and interpersonal skills.
• Demonstrated leadership experience with the capability to effectively delegate tasks.

Hudson Global Resources (Singapore) Pte Ltd

EA Licence Number: 23C2056

EA Personnel Registration ID (GR): R2090041

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description & Requirements

• Responsible for the execution of Air Solution category (Residential Air conditioner, Commercial Air conditioner, Air Purifier, Dehumidifier etc.) marketing activities in Singapore local market.
• Lead the execution of brand strategy and develop new initiatives to win market share and ranking
• Ensure successful new product launches and review the pillars supported by effective 360 plans (PR, media, social media & digital, forecast, events and CRM, sell-out tracking and the product display in the points-of-sale)
• Conduct market trend analysis, monitor competitors’ activities and plan proactive actions.
• Ensure accuracy in forecasting of products and timely submission.
• Ensure accurate and timely phasing of Sale Programs and A&P management.
• Lead Pipeline management to enhance future visibility.
• Cultivate the product category passion both internally and externally.
• Implement events and promotions with qualitative executions to maximize commercial returns.
• Regular and timely update and exchange with the sales and corporate marketing team to ensure the upcoming activities and marketing initiatives are successful.
• Be physically present at all major promotions and events (closed door, pop-up events, workshops, etc.) to ensure smooth operations.
• Ensure that all your media plans are in place in accordance to your launch plans.
• Direct Marketing agency to ensure in-store concepts and activities are well prepared and executed.
• Develop store concepts with Visual Merchandising agency to ensure visual merchandising are executed according with brand guidelines.
• Plan and execute impactful promotions and events setup.
• Ensure all POSM are delivered in timely basis for the launches.

Education Level and/or relevant experience(s):

• Minimum Bachelor’s Degree, preferably in Business Management / Marketing
• Over 5 years of experience in product management/marketing/business

Knowledge and skills:

• Rich in Product experience and knowledge
• Good proven track of Sales & Marketing
• Business planning, project management and execution skills
• Good communication, presentation and interpersonal skills

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Functional Description

Decision Science colleagues will serve as a key member of the Credit and Fraud Risk organization. We seek a thought-leader and a problem-solver who can blend business, technical, and industry best practices when it comes to developing the analyses, models, and algorithms that power our customers’ digital experiences.

This team is responsible for developing, implementing, and tracking AI/ML models for driving enterprise digital personalization in prospect marketing and automating data capability and model governance.

Our Decision Science teams use industry leading modeling and AI practices to predict customer behavior. We develop, deploy and validate predictive models and support the use of models in economic logic to enable profitable decisions across credit, fraud, marketing and servicing optimization engines.

The role will entail some of the below listed responsibilities:

• Work with massive amounts of digital data (Web, App, API) and sophisticated tools in an industry leading Big Data environment.
• Build everything from basic reports to advanced machine learning models and algos to drive improvements to our customer’s online and mobile app experiences.
• Work with product owners to revolutionize the product and content design with a data-driven approach
• Collaborate with tech partners to test, implement and deploy modeling solutions to production system.
• Develop insights into customer behavior and introduce new approaches to transform complex behavioral data into actionable information
• Leverage the power of closed loop through Amex network to make decisions more intelligent and relevant
• Innovate with a focus on developing newer and better approaches using big data & machine learning solution

Minimum qualifications and skills required across role types are highlighted below:

• Masters/PhDs in a quantitative field (Computer Science, Statistics, Mathematics, Physics, Operation Research etc.) with hands-on experience leveraging sophisticated analytical and machine learning techniques.
• Expertise in an analytical language (Python, R or the equivalent), and experience with databases (Hive, SQL, or the equivalent). Knowledge of SAS is a plus but not required.
• Deep understanding of machine learning/statistical algorithms such as deep learning and boosting. Experience with data visualization is a plus
• Minimum 3 year of experience in marketing modeling
• Demonstrated ability to frame business problems into mathematical programming problems, leverage external thinking and tools (from academia and/or other industries) to engineer a solution and deliver business insights
• Ability to work effectively in a team environment
• Independent thinker who’s organized, has great attention to detail, and can multi-task
• Strong communication skills
• Ability to learn quickly and work independently with sophisticated, unstructured initiative
• Ability to integrate with cross-functional business partners worldwide
• Proficient in presentation tools, including Excel and PowerPoint

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.