The Freight Operations Officer's main purpose is to support the Freight Team in performing the full scale of the operational function in air and sea freight forwarding. He/She needs to be detail-oriented, resourceful and analytical to manage resources cost-effectively. He/she requires organising and planning skills to ensure careful execution of projects according to customer requirements, as well as interpersonal skills, problem solving, negotiation and presentation skills for effective communication and management of stakeholders.

We're looking for a team player who is performance driven, proactive and agile in adapting to customer needs and make decisions independently. This position is part of a 6-members team that reports to the Head of Freight Services.

• Work Schedule: 5.5-days week, Mon-Fri 8.30am to 5.45pm, Alt Sat 8.30am to 1.30pm
• Work Location: Our office in Changi Airfreight Centre

MAIN DUTIES AND RESPONSIBILITIES

• To evaluate customers’ shipping needs and recommend appropriate freighting solutions.
• To work with shipping companies suitable schedules, negotiate with carriers and finding the best rates for all sea and land freight shipments.
• To review all shipping documentation ensuring compliance with company standards and trading regulations.
• To execute all incoming and outgoing shipments, including customs declaration, transport planning, project cargo handling, terminal service handling, bonded warehouse handling, dangerous goods handling, shipments tracking and billing.
• To assist/advise client on site where required.
• To coordinate with insurance companies and ensuring that cargo is covered for damage or loss during transportation.
• To monitor shipment at every stage of the shipping process, communicate with customers regarding shipment details and delivery schedules.
• To assess carrier performance based on customer feedback and implementing changes where necessary.
• To establish relationships with vendors and suppliers to develop new business opportunities.

REQUIREMENTS

• Diploma or Bachelor Degree in Logistics or related
• Minimum 2 years work experience in Freight Forwarding operations
• Valid Class 3 driving license

The Country Manager/ Branch Manager is responsible for all day-to-day operations and management and to support the company’s strategic short and long terms regional growth plans.

The role and responsibilities of the GM/Branch Manager include the following:

1. Develop, review and refinement of the business strategy, execution of the strategy to obtain/maintain a leading position in the market place.

2. Growing the revenue/profit for the Branch with new business and existing business.

3. Client Management, working closely with the respective management team and HOD, to

· Review SOPs regularly and keep it up to date.

· Review, understand customers’ KPI requirement, facilitate implementation and ensure compliance

· Manage customers’ expectation through regular review and KPI measurements internally

· Monthly or quarterly business review with Key Accounts together.

4. Ensure revenue growth is achieved in a responsible and profitable manner.

5. Ensure the efficient utilization of Company’s resources in order to achieve the overall objectives

6. Talent Management and Recruitment - Hiring of right personnel/talent with appropriate approval, Staff development and performance appraisal

7. Ensure effective internal controls and management information systems are in place;

8. Ensure compliance to the Company work procedures.

9. Keep abreast of market trends, external and internal factors that may affect the Company and implement processes and systems to ensure that management of the Company is adequately informed

10. Support and growth the relationship with Vendors/ Shipping line/Airline Iine ensure best in class procurement strategy for the company.

Requirement

· Bachelor's Degree, Post Graduate Diploma or Professional Degree in Mechanical/Electronics/Manufacturing Engineering

· Good business acumen and strong track record in sales, marketing and business development

· Bilingual in English & Mandarin with good communication skills and the ability to work with people from diverse background

· Good team player with strong leadership quality and able to manage cross-functional teams

· 3-5 years relevant working experience in sales/marketing/business development/engineering/project management, preferably in the contract manufacturing industry.

· Preferably with experience in the manufacturing sector of Semiconductor Process Equipment.

· Strong in customer account management

Duties

· Serving, sustaining and growing business from new/existing customers

· Ensuring the yearly sales target/revenue set for Strategic Business Units are met

· Reviewing projects and assessing if the projects are to the company’s competency and business objective

· Providing leadership, direction and motivation towards the development of team members, through clear strategies, policies and process implementation

· Monitoring Profit & Loss performance of each project

· Lead and collaborate RFQ process, sales order fulfilment, engineering change control management, cost reduction initiatives and on time deliveries performance.

Kindly submit resume to include your current and expected salary.

DWD

PDK ADS

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT
• Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT
  Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

Job Responsibilities:

• Monitoring product quality throughout the manufacturing process to ensure that it meets company standards.
• Estimating the cost of labor and materials needed for each project, then submitting this information to upper management for approval.
• Overseeing work schedules and deadlines to ensure that projects are completed on time.
• Fabricate and assembles metal structures and equipment through the use of welders, cutters, shapers, CNC machines and measuring tools.
• Complete each weld to the specified standards using appropriate equipment and materials.
• Ensure quality weld and inspection for welding process.
• Interfaces with production welders to improve welding methods.
• Ensure timely delivery for every individual projects and project management.
• Optimize welding productivity and performance.
• Communicate job expectations and performance requirements to welders.
• Initiate, coordinate and enforce production, safety, and quality systems, policies, and procedures.
• Ensure that welded material and consumables meet specifications.

Job Requirements:

• High School Diploma / Vocational Certificate / Diploma / Degree in Engineering or any related field.
• Have experience is welding parameter setting for ESAB SAW Welding.
• Knowledge in WPS and QPR.
• Interpret welding symbols and technical drawings.
• Knowledge of welder and welding safety standards.
• Good mechanical aptitude, knowledge and detailing in welding technical drawings.
• Excellent problem solving, time management skills and team player.
• Self-motivated, excellent time management, planning and prioritization of jobs.

1. Diploma / Bachelor's degree in Engineering, Marketing, Business, or a related field in Integrated Facilities Management.
2. A minimum of 2 years of proven experience in business development or sales within the integrated facilities management industry is preferred.
3. Excellent written and verbal communication skills, with the ability to create persuasive business proposals and presentations.
4. Strong interpersonal and relationship-building skills, with a customer-centric mindset and a passion for delivering exceptional service.
5. Demonstrated ability to identify new business opportunities and develop innovative solutions to meet client needs.
6. Proficient in Microsoft Office Suite, including PowerPoint, Word, and Excel.
7. A self-starter with strong problem-solving, decision-making, and time-management skills.

Area of responsibilities

1) Sector – Food & Beverage (Cafes, Central Kitchen, Distributors, Restaurants, etc) and Hospitality (Hotels, etc).

2) Achieving the sales objectives, target set by the company.

3) Finding and developing new markets with your own business contacts.

4) Drive sales growth with new key accounts customers by building strong customer relationships.

5) Contacting potential clients to establish rapport and arrange meeting.

6) Understanding the company products, competition in the market and positioning to develop sales strategies.

7) Provide accurate and relevant sales report to management.

8) Lead, motivate and supervise a sales team.

9) Train and guide team members to develop their full potential.

10) Responsible for bringing in new sales contract and review current contract activities.

11) Any other area of responsibilities that the company deems necessary.

Competency requirements

1) Class 3 license with own car.

2) Strong communication skills.

3) Excellent leadership skills.

4) Minimum of 3 – 5 years experience in the food & beverage and hospitality sector.

Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)

Operations Executive is primarily responsible in performing defined flight watch duties; ensuring relevant information is transmitted to crew via suitable means and follow up in absence of acknowledgement from crew; coordinate with dispatch service provider and act as medium between flight dispatch and the pilot for operational support and flight following.

Responsibilities:

1. Coordinate with dispatch service provider and act as medium between flight dispatch and the pilot for operational support.

2. Perform defined flight watch duties,

3. Ensure operational information as defined in ORM is transmitted to crew via suitable means and follow-up on crew's acknowledgement,

4. Ensure that Flight Plan package consisting of all sectors for the crew, including weather and NOTAMs and a picture form of the most recent weather conditions/ volcanic activity charts (as published at regular intervals) are ready for the crew at sign-on.

5. Coordinate between pilot and dispatch service provider where applicable.

6. Strong knowledge on dispatch functions and responsibilities,

7. Ensure flights are crewed efficiently and within legality parameters,

8. Liaise and follow up agencies (eg JMC, GHA, airport AIS, etc) to ensure that flight operation are in check and flight departures are not affected,

9. Communicate with foreign government agencies airport slots (for adhoc or scheduled services).

10. Managing of flight satchels to ensure that information are available for operating crews upon reporting.

Requirements:

1. Diploma in aviation discipline,

2. Accredited Flight Dispatch Training qualification,

3. Have previous flight dispatch / flight planning experience,

4. Commitment to Safety,

5. Good communication and interpersonal skills.

Job Description

Key Responsibilities

Supervise, Lead, motivate, direct, develop and train a team of production employees. Assigns work and sets priorities for employees. Provides technical expertise and managerial leadership. Effectively communicates daily crossovers and build/test issues across all levels of Manufacturing.

Prioritizes production schedules based on available manpower, equipment efficiency, capacity and materials requirements.

Leads operational meetings; establish consistency in processes, and ensure alignment of tactical and/or strategic plans. Develops and tracks key organization performance metrics to meet or improve cycle time performance. Schedules and conducts milestone meetings.

Ensures timely response to operations issues impacting customer satisfaction; acts as an interface in the establishment of and ensuring conformance to customer/vendor requirements; prepares detailed analysis of cost of quality opportunity and initiates corrective action.

Actively strives to prevent employee accidents and injuries. Responsible for ensuring and documenting that all department employees (including temporaries) receive and follow appropriate department training including Environmental, Health and Safety training. Implements, emphasizes importance of, and monitors compliance to appropriate safety policies and procedures.

Develops personnel to include training and career development; manages the performance management process to include the development of team and individual goals, implementing employee development plans, and coaching. Manages the employee selection, hiring, reward and discipline processes.

Analyzes and plans for maximum production capacity optimization; implements and monitors manufacturing or dept. processes that collect, analyze and report key measurement data and real time status.

Identifies process and quality changes designed to improve manufacturing or department capabilities. Drives Lean, Safety and Quality. Takes corrective action.

Other Requirements: This position may require standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.

Additionally, because this position also may involve working in a clean room, the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields may be required.

Functional Knowledge

• Works on issues where analysis of situation or data requires review of relevant factors

Business Expertise

• Receives assignments in the form of objectives with goals and the process by which to meet goals. Recommends changes to unit or sub-unit policies. Management reviews work to measure meeting of objectives

Leadership

• Provides direction to employees according to established policies and management guidance. Administers company policies that directly affect subordinate employees

Problem Solving

• Exercises judgment within defined procedures and policies to determine appropriate action.

Impact

• Erroneous decisions or failure to achieve results will cause delays in schedules.

Interpersonal Skills

• Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Singapore Aero Engine Services Pte Ltd (SAESL) is a dynamic and fast-growing organisation committed to fostering a positive and productive workplace culture. As we continue to expand, we are seeking an experienced human resource manager with a special focus on process improvement to join our team and lead HR initiatives that support our organisational goals.

About the Role:

Reporting to Vice President, Human Resources, you will play a pivotal role in developing and reengineering our HR processes to enhance overall efficiency, effectiveness, and employee experience. This position requires a thinker with a strong background in human resources and a passion for continuous improvement.

Key Responsibilities:

• Evaluate existing HR processes, identify areas for improvement, and implement streamlined procedures
• Work collaboratively with cross-functional teams to ensure seamless integration of HR processes with other business functions
• Keep abreast of changes, develop and update HR policies and procedures to align with industry best practices and legal requirements
• Research and analyse information, and provide human resources advice and decisions to maintain market competitiveness and support business goals
• Plan and manage human resources operations budget
• Establish strong working relationships with the HR team, cross-department colleagues, management team, government agencies, union, institutes of higher learning and vendors
• Act as a point of contact for employee relations issues, fostering a positive and inclusive work environment
• Responsible for the physical security of the company premises

Prerequisites:

• A degree from a recognised university
• At least 10 years of experience in a similar capacity, preferably in a fast-paced manufacturing environment
• Strong knowledge of HR best practices, employment laws, and regulations
• Strong leader with emphasis on empowering and developing others to achieve team success
• Good interpersonal and communication skills with multiple levels in the organisation
• Analytical mindset with the ability to use data to drive decision-making
• Proficient in Microsoft Office 365 and exposure to HRIS systems

Oversee the overall import and export operations. Supervise and ensure a smooth flow of the airfreight import and export operations; ensure that relevant documents are sent on time and follow up on urgent issues. Require good communication skills to ensure excellent customer service to our clients and vendors, and ensure harmony within the departments. Responsible for initiating new ideas to create an easier workflow for everyone.

Key Responsibilities

· Develop and implement strategic plans to enhance airfreight operations.

· Collaborate with senior management to align airfreight strategies with overall company objectives.

· Oversee day-to-day airfreight import and export operations.

· Ensure compliance with relevant regulations and industry standards.

· Optimize processes to achieve operational efficiency and cost-effectiveness.

· Lead and motivate a small team of airfreight specialists.

· Provide guidance, training, and support to enhance team performance.

· Build and maintain strong relationships with clients, ensuring their airfreight needs are met.

· Address and resolve customer concerns promptly.

· Collaborate with airlines, customs brokers, and other service providers to ensure smooth operations.

· Implement key performance indicators (KPIs) to monitor and improve airfreight performance.

· Monitor and report on E-AWB, FWB/FHL, and operational automation KPIs.

· Facilitate effective communication among air product teams, key accounts, and team members at various organizational levels.

· Collaborate with cross-functional stakeholders to formulate and implement a robust pricing strategy.

• Develop and implement sales development strategy considering TVS SCS capabilities, trade lanes and business plan to meet or exceed assigned sales targets
• Identify and jointly develop differentiators with internal stakeholders that will increase our new customer acquisitions and retentions e.g. IV specialisations and solutions etc
• Identify and win new customer opportunities by developing a strong pipeline and executing the opportunity win plan well
• Establish and manage network of customer contacts in order to build relationships and trust between TVS SCS and the customer at various levels
• Drive strategies to establish value-creating partnerships with customers
• Transform discussions of potential opportunities into actionable future plans with customers
• Maintain optimal sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
• Optimise GP and adjust selling prices by monitoring costs, competition, and supply and demand
• Oversee coordination with relevant departments on meeting customers’ requirements
• Write up SOP for each secured customer and go through SOP with concerned operational parties to ensure that all understand the required processes
• Facilitate in resolving service issues with the customer as appropriate and requested
• Update all sales activities in Salesforce to ensure accurate and timely monthly sales reporting to the Country HOS and country / global management
• Develop and coordinate effective use of marketing collateral, materials and all customer related information with relevant team members in marketing and administration
• Perform any other job-related duties as assigned by the reporting manager and country / global management

Qualifications and Experience

• Minimum Bachelor’s Degree in Marketing, Sales, or an equivalent field is preferred
• 5 to 8 years in sales positions in the Logistics or Freight Forwarding industry is preferred
• Proven experience in business development and strategic account Management
• Strong market knowledge in freight forwarding, supply chain solutions, preferably with specialisations in certain industry verticals
• A sound understanding of leveraging a sales process to uncover customer needs, present appropriate solutions and close business
• Must have experience in working within a multi-national / cultural environment
• Strong organizational, business writing and negotiation skills
• Proven ability to multi-task and drive profitable revenue from multiple accounts
• Strong leadership qualities and motivation skills
• Ability to communicate and interact effectively across various levels with internal stakeholders

The successful candidate will join the finance department in Engineering division in SIA.

Key Responsibilities

• Timely payment of Engineering Division account payables, receivables, fixed costs forecasting, budgeting & control
• Passenger and Freighter Aircraft Variable Costs Forecasting and Budgeting, and Capital Expenditure Forecasting, Budgeting & Control
• Asset Accounting (Spares, Capitalised Maintenance costs)
• Perform month end closing, prepare monthly schedules, timely and accurate accrual of expenses for the purpose of monthly reporting.
• Freight Invoice Verification and monitoring and clearance of suspense accounts
• Withholding Tax Reporting and Interested Party Transaction (IPT) Coordinator
• Scribe of Finance Meetings
• System enhancement/ implementation

Requirements

• Degree in Accounting or Commerce or Business Administration.
• Meticulous.
• Good interpersonal skills.
• Good analytical skills.
• Effective communications and problem solving skills.
• Project management skills.
• Must be a team player.

Job Description

Key Responsibilities

Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

Manages start ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

Ensures customer satisfaction with Company service and system performance.

Interviews, hires, and trains customer engineers as necessary to support regional business.

Ensures employee satisfaction through:

- communication of business progress and all related action.

- setting goals and controlling achievements.

- establishing training and career development plans.

Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent. Ensures employee satisfaction through:

Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

Achieves guaranteed up time and other parameters as sold to customers.

Promotes quality improvement processes to:

- reduce cycle time

- drive continuous improvement of technical performance

- empower the work force

Functional Knowledge

• Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families

Business Expertise

• Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

• Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

• Identifies and resolves technical, operational and organizational problems

Impact

• Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives
• Guided by policies and resource requirements within business unit, department or sub-function

Interpersonal Skills

• Guides, influences and persuades others internally in related areas or externally

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Highlights:

• 5-day work week
• Competitive compensation and benefits
• Group medical insurance
• Professional development opportunities
• Overseas job posting and training opportunities

Job Description:

• Drive assigned area/stores sales and profitability, proactively analyze the performance monitor business metrics such as sales, average purchase, productivity, etc
• Propose and implement in-store strategy and improvement actions, and lead team to achieve monthly sales target
• Ensure that store administration duties are completed under Goelia's business operation company standard
• Arrange in-store display according to company standards
• Ensure store compliance with health and safety regulations
• Ensure exemplary customer service standards are achieved and maintained by sales associates
• Ensure goods are managed according to standards
• Responsible for daily operaitons such as inventory delivery, repleshment, and cash
• Ensure timely and accurate sales records and be responsible for store accounts
• Ensure the development of staff potential by leading team trainings and motivating the team
• Ensure a healthy staff retention rate by managing team members' performance, work schedules and turnover

Responsible for the Technical Department, providing leadership to existing technical team (consists of 1 technical supervisor and several technicians) by ensuring the entire plant laundry machinery, utilities equipment, premises and facilities are maintained at optimum level so that operations could carry out smoothly, efficiently and effectively.

KEY RESPONSIBILITIES

• To ensure all maintenance operations adhere to the applicable statutory legislations and regulation, also responsible for all the technical staff to work in a safe and healthy environment.
• To manage plant technical maintenance activities, technical staff planning, deployment and improve productivity of the technical operations.
• To ensure the life span of all equipment, system and structure can be prolonged with minimum disruption and operating costs.
• To prepare and manage annual technical operational budget
• To take charge of workplace safety & health
• To maintain ISO as well as bizSAFE certification
• To lead and supervise Procurement and Information Technology (IT)
• To take up projects or committees as and when assigned by the Management.

KEY REQUIREMENTS

• Degree / Diploma in relevant discipline such as in M&E, Industrial & System Engineering.
• Relevant working experience preferred.
• Good knowledge of Microsoft Office software.
• Able to work independently and results-orientated.
• Possess ability to lead and motivate a team include managing conflicts.

KEY RESPONSIBILITIES

• To ensure smooth and efficient linen laundry and processing operations in order to deliver quality laundered goods in time to customers.
• To coordinate and supervise the work flow to achieve production targets with good quality standard according to the planned schedule.
• To resolve any operational or quality issues through discussion and coordination with all fellow supervisors, the Management as well as contractors.
• To train, motivate and guide subordinates and maintain discipline amongst all operations staff. Also, to ensure good housekeeping is carried out daily at production floor.
• To develop a safe working environment and efficient operational procedures of which to be followed closely by all subordinates. Improvement needs to be continually carried out.

KEY REQUIREMENTS

• Diploma (in any discipline) or equivalent preferred
• Supervisory experience in production environment will be advantageous
• 5 days’ work week, 8:00am to 5:00pm
• Able to work outside of scheduled shift if operationally required
• Work location: SATS Aero Laundry – 16 Loyang Crescent. Singapore 509011

You will prepare flight planning documents, provide pre-flight briefings and manage cabin crew schedules. You will also provide flight watch services, radio air/ground communication links and transmit arrival/departure movement messages.

• Possess a diploma in any discipline from a local polytechnic
• Training will be provided
• Able to work independently and enjoy working in a fast-paced and challenging environment
• Prior experience in the aviation industry would be an advantage
• Joining Bonus of $5000
• Terms and Conditions apply

Job Description

Key Responsibilities

1. Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.
2. Manages start ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.
3. Ensures customer satisfaction with Company service and system performance.
4. Interviews, hires, and trains customer engineers as necessary to support regional business.
5. Ensures employee satisfaction through:- communication of business progress and all related action.- setting goals and controlling achievements.- establishing training and career development plans.Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent. Ensures employee satisfaction through:
6. Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.
7. Achieves guaranteed up time and other parameters as sold to customers.
8. Promotes quality improvement processes to:- reduce cycle time- drive continuous improvement of technical performance- empower the work force

Functional Knowledge

• Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families

Business Expertise

• Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

• Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

• Identifies and resolves technical, operational and organizational problems

Impact

• Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives
• Guided by policies and resource requirements within business unit, department or sub-function

Interpersonal Skills

• Guides, influences and persuades others internally in related areas or externally

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Job Summary:
The incumbent will be part of the road operations team ensuring smooth running of the pre-post carriage covering but not limited to Airfreight ,FCL, LCL, Cross Border and Batam Cross Dock within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

Job Responsibilities:

• Supervise transportation vendors to ensure their drivers are aware of their duties
• Responsible for managing the execution, direction and coordination of all transportation matters within the organisation
• Responsible to gauge the transportation requirements of the shipment and devise a cost effective and feasible transport planning
• Maintain the department budget
• Manage schedule and routes so as to assure the smooth running of Road operations
• Communicating effectively with all the BU IFFO team and responding to their requirements before execute job to various sub-contractors ensuring they deliver within agreed terms
• Dealing with the effects of traffic congestion

Job Requirements:

• At least 2-3 years of relevant experience on sea or Air freight
• Good working knowledge about vehicles and trucks
• Good interpersonal skills to deal with all types of people including drivers, IFFO, and senior members of the organization
• Able to provide quick solutions and improvise on existing ones
• Possess good communication skills
• Ability to work flexibly and make decision quickly

We invite interested and qualified candidates to submit resume for consideration. We regret that only shortlisted applicants will be contacted.

Job Responsibilities

• Effectively managing and developing of new state based key accounts
• Work with Regional Key Account Manager/Sales Manager and the Sales team on all key account related matters
• Build strong rapport with key account customers and its stakeholders to ensure successful execution of sales and activities
• Achieve the assigned and agreed KPIs
• Responsibilities include, but not limited to, timely preparation, handling and submitting of tenders based on information obtained from site inspection/survey and configuration of truck specifications based on tender requirements
• Plan and execute business development strategies in expanding the existing key accounts list
• Effectively managing and developing of Singapore based key accounts
• Establish and continuous update a development plan for selected key accounts
• Be conversant and knowledgeable on all existing and forthcoming Linde equipment specifications, features, functions, benefits and unique selling points
• Diligently communicate with stakeholders across departments in a formal manner and participate in meetings where required
• Provide point of contact for designated existing customers and targeted new potential customers
• Minute monthly / quarterly meetings with allocated customers and promptly updating of minutes into CRM system
• Follow-up on all sales and profitability opportunities till closing
• Weekly/monthly reporting of account activities/forecasting in achieving revenue targets
• Comply with company policies and uphold company values
• Any other adhoc duties as required

Job Requirements

• Min 2 years of relevant experience
• Experience in handling tender documents
• Hands on experience in using CRM system
• Highly dependable and able to work independently
• Teamplayer is a MUST
• Self-motivated and results oriented
• Have excellent communication skills
• Willing to work at Loyang Way area

Oversee the day to day operations and supervise all workers ensuring work procedures, quality, safety and hygiene requirements are adhered to. Work closely with the Operations Manager / Executive and Client in fulfilling ad hoc / urgent requirements and provide assistance in all necessary reporting / record keeping / urgent tasks required by the Client.

GENERAL DESCRIPTION:

To liaise with the offshore personnel in ensuring smooth crew changes, apply for visas and arrange for trainings and/or medical screenings.

DUTIES / RESPONSIBILITIES:

- Provide support to the operations department in relation of crew changes which involves travel arrangement, visa applications, hotel accommodations etc. and work permits.

- Liaise with clients/3 party contractors on travel arrangements on required.

- Notify personnel of project dates and crew changes, update individual job mobilization/demobilization database with personnel flight details.

- Maintain offshore personnel database and offshore personnel folder, resume, etc.

- Ensures offshore personnel arrive on vessel on time with the required documents.

- Ensure offshore personnel basic/client training requirements and medical certificate is up to date.

- Monitoring / tracking Offshore Personnel training/application according to the training matrix and maintaining the ROV MTCS competence assessment and training records.

- Controlling, distribution and maintaining the IMS documentation (e.g. IMS Manual, ROV Operations Manual, IMS Procedures, IMS Forms, etc.)

- Maintaining IMS Record Register

- Upload APAC SharePoint GHG Data Collection – Facilities

- Reporting the monthly HSE statistics to Global QHSE

- Assisting in Global Management Review meeting slide preparation.

- Provide corporate office the updated personnel movement for Helix Training

- Work with the Operations Manager as and when required.

- Other duties as assigned.

JOB SPECIFICATION:

Qualifications

- Min. GCE ‘O’ levels/ Diploma in any discipline

Experience

- At least 2 years of relevant experience in managing crew changes in a oil & gas industry / travel agency

- Oracle experience is an added advantage

Special Skills / Knowledge

- Ability to multi-task

- Possess good communication and organization skills

- Proficient in Microsoft Office

- Proficient in written and spoken English

- Experience in applying for Indian MOHA will be an added advantage

- Must be willing to respond to urgent last minute change of travel arrangements

Working Conditions

- Office Environment

Physical Requirements

- General good health, vision and mobility