• Enhance vendor experience by improving processes and making insightful recommendations.
• Coordinate vendor marketing campaigns, ensuring successful setup and conducting post-campaign evaluations.
• Implement promotional programs and secure deals for events, fostering positive vendor relationships.
• Source new products and assist vendors in creating appealing products.
• Manage vendor accounts, contractual agreements, and financial governance, while also providing education on tools and processes.

Requirements:

• Minimum Degree in Business or other related courses with at least 2 years of relevant working experience.
• Proficient in Excel (Pivot Table/VLookup)
• Prior experience in Ecommerce.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Jobs Responsibilities

• Data entries of policy information into systems
• Issuance of policies to policyholders
• Status tracking – Policy issuance, Cheque listing, etc
• Filing, sorting and despatch of documents
• Any administrative duties as assigned


Job Requirements

• Prior insurance admin experience will be advantageous

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

• Ensure corporate tax compliance and advise on income tax, GST, and withholding tax.
• Stay updated on local and international tax laws, implementing effective tax planning strategies.
• Provide strategic advice to stakeholders, addressing changes in tax legislation.
• Manage and resolve tax-related issues promptly and efficiently.
• Contribute to the development and implementation of proactive tax measures for the organization.

Requirements:

• Minimum 4 years of tax experience.
• Prior commercial set up working experience will be an advantage.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Our client is a reputable financial institution that provides a wide range of banking services to its clients.

about the job

• Assisting RMs with credit and marketing tasks, including account opening, KYC review, financial spreadsheet preparation, data input, monitoring credit conditions, managing loan drawdown/rollover, overseeing post-loan monitoring, and handling daily operational and administrative responsibilities.
• Effectively handles client inquiries while overseeing the portfolios of MNCs.
• Assisting with internal reporting and data consolidation.
• Performing any additional ad hoc duties as assigned.

skills and experience required

• Bachelor's degree in Finance / Banking / Business Studies
• Minimum 2 years of ARM experience in Corporate Banking / FI.
• Strong analytical, written and interpersonal skills

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Responsibilities:

• Keep accurate records of the Company’s financial transactions
• Manage full set of accounts with financial reports, profits & loss, and balance sheets for the group companies
• Assist in managing accounting matters such as budget preparations, cash flow management, bank reconciliations, and accounts receivable/accounts payable.
• Participate in audit preparations by coordinating with auditors for financial statements and other finance-related documents in order to comply with accounting and tax legal requirements.
• Support the Finance Manager in preparing for future IPO projects
• Liaise with bankers, suppliers, and contractors if necessary

Qualifications & Requirements:

• Bachelor’s Degree in Accounting, Finance or other relevant fields
• At least 3 years of related experience
• Excellent analytical skills
• Solid understanding of accounting and financial procedures and regulations
• Strong work ethics with the ability to manage confidential data

Job Responsibilities:

- Provide leadership and regular coaching to Team Leaders and Agents.
- Responsible for managing the day-to-day running of the contact centre, which includes effective resource planning in ensuring KPIs are consistently achieved
- Work closely with HR to ensure fast, effective, and quality staff recruitment
- Build an engaging and motivated workforce by creating a positive and vibrant environment for staff to thrive. This could be in the form of daily huddle sessions, team building activities and monthly coaching sessions.
- Conduct consistent reviews of staff performance to identify training gaps and needs
- Take ownership and resolve any urgent or critical issues escalated by the Client or team
- Work closely with Client to support investigation and service recovery process

Job Requirements:

- Candidate shall possess a recognized

- Degree with at least 5 years of experience in managerial positions in the contact center industry.

Saghana Sithara | Registration Number: R1550224

Our client, a leading bank in Asia, is looking to hire Relationship Managers to join their retail banking division.

about the job

As a Relationship Manager, you will play a pivotal role in:

• Promoting and offering a diverse range of banking products to both existing and prospective clients.
• Providing expert financial analysis and delivering tailored wealth management solutions, including bancassurance, home loans, and investment products.
• Actively engaging in branch activities, contributing to the overall success of the bank

Joining our client means gaining access to extensive training and development programs. Regardless of your previous experience, you will receive comprehensive support to excel in your role. This exceptional opportunity allows you to launch your career in the banking industry and pave the way for future growth and success.

skills and experience required

• Minimum local diploma in any discipline
• Minimum 1 year of financial advisory experience is advantageous.
• Excellent communication and interpersonal skills are crucial for building strong client relationships.

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Responsibilities

• Monitors departmental performance, identifying and facilitating opportunities to increase productivity and efficiency
• Manages daily aspects of the department and its staff to ensure projects/tasks are completed and goals and customer needs are met
• Collaborates with other managers to plan, direct, and coordinate programs and projects
• Collaborates with other managers to analyze costs, benefits, and losses of company profits.
• Drafts, submits, and presents various performance and management reports
• Manages inventory, approving or facilitating purchases as needed; negotiates related pricing contracts and verifies costs and receipts
• Address employee and customer concerns, such as conflicts or complaints.
• Monitor and ensure a clean and safe working environment

Qualifications & Requirements

• Bachelor’s degree in relevant field
• Ability to create and present ideas, reports, and budgets in various formats
• Able to work both independently and collaboratively.
• Written and verbal communication skills.
• Time management skills with the ability to assign and delegate tasks.
• Excellent organizational skills and attention to detail.
• Problem-solving attitude
• Flexibility to work in shifts

Responsibilities:

• Monitor stock levels and identify purchasing needs
• Update inventory records
• Purchase supplies according to approved specifications
• Track orders and ensure timely delivery of suppliers
• Coordinate with outlets on stock supplies and demands, ensure timely delivery to outlets.
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Ensure quality control following the Company’s policies and standard protocols of supply chain management
• Coordinate well with Procurement and Logistics Team

Qualifications & Requirements:

• Proven experience in related position
• Highly organized
• Attention to details
• Negotiation and Communication Skills
• Multi tasking and time management skills, with the ability to prioritize.

Our client is a well-established financial institution that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Lead a team of KYC officers, offering guidance and support to improve their performance and knowledge.
• Ensure the team's compliance with relevant regulatory requirements, company policies, and industry standards throughout the onboarding process.
• Collaborate with cross-functional teams to optimize and improve KYC onboarding procedures.
• Maintain high-quality standards in KYC operations, proactively identifying and resolving issues, and implementing innovative solutions as needed.

skills and experience required

• Degree in Banking / Business / Economics / Finance.
• Minimum 5 years of KYC onboarding experience in the banking industry.
• Familiarity with MAS regulations, rules, and guidelines
• Ability to collaborate effectively with all internal and external stakeholders

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Responsibilities:

• Keep accurate records of the Company’s financial transactions
• Manage full set of accounts with financial reports, profits & loss, and balance sheets for the group companies
• Assist in managing accounting matters such as budget preparations, cash flow management, bank reconciliations, and accounts receivable/accounts payable.
• Participate in audit preparations by coordinating with auditors for financial statements and other finance-related documents in order to comply with accounting and tax legal requirements.
• Support the Finance Manager in preparing for future IPO projects
• Liaise with bankers, suppliers, and contractors if necessary

Qualifications & Requirements:

• Bachelor’s Degree in Accounting, Finance or other relevant fields
• At least 3 years of related experience
• Excellent analytical skills
• Solid understanding of accounting and financial procedures and regulations
• Strong work ethics with the ability to manage confidential data

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Job Responsibilities:

• Managing recruitment and selection as well as internship programs to meet the organization’s manpower needs.
• Planning and coordination of company events and managing employee welfare and wellness program.
• Primary contact for payroll execution and overseas manpower administration.
• Ensure that the organization remains compliant on all legislative manpower law.
• Support in building up relevant HR framework and policies for the organization.
• Support build-up for a strategic performance management framework, tied to organizational goals and objectives.
• Rewards system to recognize individual and/or company performance.
• Tie in performance management system to gaps analysis and linking it to the learning and development framework.
• In-charge of the preparation of Letter of Offers and Employment Contracts for new joiners.
• Maintaining master list of all employees.
• Maintenance of personnel-related files and records such as P-files and timesheets.
• Assist in the onboarding of new hires and off-boarding/ clearance for resignees, including conducting exit interviews.
• Working hours are from 9pm to 5am

Job Requirements:

• Degree in Human Resource Management, Business Management or any related discipline.
• Strong interpersonal skills with key decision makers as well as across the various levels of employees.
• Good business and people acumen with the ability to frame HR initiatives and expertise in a business context.
• Strong written and verbal communication skill; ability to present, persuade, influence, and shift perspective as needed.
• Ability to effectively build relationships across all levels by establishing trust and credibility.
• Able to work independently.
• Travelling to Thailand, Vietnam and Korean is required

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Able to lead in terms of technology and conceptualize, propose design and architectural evolution, along with operational model.
• Contributing to development of high quality fully tested source code complying with deadlines, schedule and coding standards.
• Liaise with business analysts for clarification and understanding of requirements.
• Provide deployment and change management of the solution/platform
• Develop tests strategy in coordination with project manager / Business Analysts
• Provide technical assistance during user acceptance test
• Support applications in production - analyze and resolve issues as they arise as well as propose optimizations for future.
• Monitor the results and quality of the different software solutions and projects implemented in the organisation

Job Qualification

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

The successful candidate will definitely have:

• At least 12 years of software development experience
• At least 8 years’ experience working with Java
• Strong knowledge on various design patterns
• A strong understanding of recent Java language features, such as lambdas, streams, and futures
• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis
• Strong ability to analyze code – understand execution flow & debug even without access to a debugger
• Experience with Maven, Git, writing and maintaining integration tests
• Strong familiarity with Linux and bash
• Good knowledge of SQL or an SQL-inspired dialect such as HQL
• Experience in cloud native architecture.

An ideal candidate will also have expertise in some or all of the following:

• JupyterLab, JupyterHub, Jupter notebook, Mercury ecosystem
• Gitlab, Jenkins and Ansible with exposure to devops culture
• Jira or a similar issue-tracking system
• Python
• AWS cloud architecture

Additionally, knowledge of the following would be helpful although it is not required:

• Web development fundamentals (HTML, Javascript, typescript, jQuery, ReactJS, etc)
• Docker/Kubernetes, Microservices
• ElasticSearch
• Understanding or interest in finance & financial markets, particularly interest rate derivatives in their many forms (Forwards, Futures, Swaps, Swaptions, etc)

Besides having greater development experience than an intermediate or junior developer, a technical lead will be expected to make sometimes complex architectural decisions that balance difficult trade-offs, and defend those decisions to management and clients within the bank; he or she will be expected to take a leadership role in the team, mentoring less experienced colleagues and helping them progress.

All candidates, but particularly seniors, will be held to high a standard when it comes to communication, both oral and written. You should have good expository style, be able to explain yourself clearly and concisely, especially when the subject is technical and complex. It goes without saying that your English must be extremely fluent.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Our client is a well-established financial institution that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Ensure compliance with KYC regulations and procedures.
• Manage the onboarding process for new corporate clients.
• Maintain accurate records and collaborate with cross-functional teams to streamline the onboarding process.
• Proactively identify and address any KYC related issues to ensure a seamless and compliant customer onboarding experience.

skills and experience required

• At least 2 years of experience in KYC onboarding operations.
• Strong problem-solving skills, with the ability to prioritize and manage multiple tasks effectively.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

You will be responsible for the development of internal communications strategies and initiatives, and the implementation of engagement programmes and initiatives to bring about an engaged and healthy workforce.

Your key duties include:

• Design and development of content for NEA’s internal e-newsletter and other internal communications materials.

• Development and Implementation of staff well-being programmes and initiatives to foster an inclusive and caring culture, and to enhance mental well-being of staff.

• Development of support networks to keep officers physically healthy and socially engage.

• Promote a healthy and active workforce as well as to build positive relationships with colleagues, family and friends.

• Consolidate and analyse relevant Employee Engagement, work-life and statistics in support of the organisation’s goals in those areas.

• Work with diverse groups of stakeholders (e.g. all segments of staff workforce and service providers) to ensure that initiatives are well integrated with the engagement and communication strategies.

The job might be for you if you possess the following qualities:

• 3-5 years of working experience in Employee Engagement and/or Communications role.

• Good Team player.

• Analytical and resourceful.

• Outgoing and pleasant personality.

• Mature, independent and resourceful.

• Able to communicate and relate well to different groups of people.

• Experienced in managing social media and communication platforms.

• Able to work in a fast-paced and highly volatile environment that would require the ability to manage multiple priorities and stakeholders at the same time.

• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to Careers@gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Assistant-Manager-Manager--Employee-Enagement-_JR-10000025032

Responsibilities

• Monitors departmental performance, identifying and facilitating opportunities to increase productivity and efficiency
• Manages daily aspects of the department and its staff to ensure projects/tasks are completed and goals and customer needs are met
• Collaborates with other managers to plan, direct, and coordinate programs and projects
• Collaborates with other managers to analyze costs, benefits, and losses of company profits.
• Drafts, submits, and presents various performance and management reports
• Manages inventory, approving or facilitating purchases as needed; negotiates related pricing contracts and verifies costs and receipts
• Address employee and customer concerns, such as conflicts or complaints.
• Monitor and ensure a clean and safe working environment

Qualifications & Requirements

• Bachelor’s degree in relevant field
• Ability to create and present ideas, reports, and budgets in various formats
• Able to work both independently and collaboratively.
• Written and verbal communication skills.
• Time management skills with the ability to assign and delegate tasks.
• Excellent organizational skills and attention to detail.
• Problem-solving attitude
• Flexibility to work in shifts

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Responsibilities:

• Monitor stock levels and identify purchasing needs
• Update inventory records
• Purchase supplies according to approved specifications
• Track orders and ensure timely delivery of suppliers
• Coordinate with outlets on stock supplies and demands, ensure timely delivery to outlets.
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Ensure quality control following the Company’s policies and standard protocols of supply chain management
• Coordinate well with Procurement and Logistics Team

Qualifications & Requirements:

• Proven experience in related position
• Highly organized
• Attention to details
• Negotiation and Communication Skills
• Multi tasking and time management skills, with the ability to prioritize

Our client is a well-established financial institution that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Develop and maintain strong relationships with corporate clients involving credit facilities, trade finance, cash management, and other corporate banking services understanding their needs and objectives.
• Identify opportunities to cross-sell and upsell banking products to existing clients, maximising revenue generation.
• Analyse client financials, assess risk, and propose appropriate banking products and services to meet their needs.
• Preparing credit proposals, coordinating with other departments for approvals and undertaking credit monitoring & asset reviews of the portfolio.
• Executing transactions in a timely and efficient manner in line with customer expectations.

skills and experience required

• Bachelor's degree or higher, preferably in Business or a related discipline.
• At least 5 years of relevant experience in corporate banking.
• Strong business acumen and market awareness, with the ability to identify and capitalize on business opportunities.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Having an in-depth understanding of the network/security operational technologies and metrics that helps to measure quality, speed, user experience, and more, and making solid recommendations
• Manage service improvements for all Network and Security services supported throughout the organization
• Provide daily operational support for network security infrastructure documents, reviews, maintains and shares relevant technical information to the team
• Manage all high severity incidents and try to resolve them and restore the infra services within the stipulated SLA
• Manage all low severity incidents/requests without breaching the stipulated SLA
• Participate in incident management calls and problem management discussions
• Drives and delivers root cause for any high severity issue
• Support technical skills development within the team and provides training when required
• Plan, schedule, closely coordinate and implement network security changes and present them in respective CAB meetings while ensuring the conformity to CA-CIB change management policies, process and procedures
• Maximize network performance by monitoring performance; scheduling upgrades; collaborating with Network Architects on network optimization efforts.
• Review technology changes to identify potential risks
• Perform real-time analysis and trending of security systems
• Respond to user incident reports and evaluates the type and severity of security events.
• Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.
• Interpret and apply security policies and procedures.
• Establish escalation processes for security incidents and develops contingency plans and disaster recovery proce

Job Qualification

Must have:

• Cisco Nexus & Data Center Architectures (VPC/VDC/ACI/MPLS)
• Routing protocols – high level proficiency of BGP/OSPF
• Layer 2 switching technologies
• High level proficiency of operations and troubleshooting mechanisms
• Network monitoring and management tools (HPNNM/Solarwinds/Grafana)
• At least a Bachelor’s degree in any of these faculties:
• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Good to have:

• Firewalls (Checkpoint/Fortinet)
• Proxy technologies
• Load balancers/reverse Proxy (F5)
• IPAM Technologies (DNS/DHCP)
• Packet analysis knowledge (wireshark)
• Scripting knowledge (python/ansible)

Working Hours:

• Primarily match Europe business hours
• On-call support will be expected on a rotational basis

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred