Key Responsibilities

· Responsible for regular reports to lead consultant

· Responsible for day-to-day success of project execution

· Day-to-day management of the construction process

· Point of interface with lead consultant and client project teams

· Team leader for project delivery

· Sets quality benchmarks with the consultant and client team

· Establishes project execution plan (PEP) in conjunction with the Project Manager

· Conduct risk management and value engineering studies

· Responsible for achieving goals of quality time and cost

· Manages the construction process on site

· Oversee all HSE checks, reports and incidents

Pre-Construction Stage

· Visit site to evaluate site conditions.

· Develop the Construction Program with the Project Manager and Planner.

· Prepare Information Required Schedule with the Project Manager and Planner.

· Obtain approval of the Construction Program during the Design Brief Meeting.

· Raise Q&A Forms for queries and clarifications.

· Prepare Project Control Form for Start-Up Meeting.

· Attend Project Start-Up Meeting.

· Complete and distribute the Project Control Form.

· Participate in the procurement process and Trade Contractors selection.

· Liase with the Project Manager in the review of tender and contract documentation - identify contractual requirements.

· Over see any ISO issued forms are addressed and logged back to server

Construction Stage

· Effect site possession and agree site defects with building management.

· Prepare site establishment plan / Fire Egress and effect site establishment logistics.

· Manage the day-to-day progress of works on site and resolve all trade contractor – Building Facility Management co-ordination issues.

· Check all Method/Risk statements comply with the work scheduled and mitigating any Risks.

· Monitor and maintain progress and program. Ensures any delays to programmes are addressed and resolved immediately. Escalate any necessity for request of Extension of Time (EOT) to the Project Manager immediately.

· Manage design information. Monitor the Information Required Schedule. Manage Change Orders in conjunction with the Project Finance Manager.

· Ensure materials used are to spec and cross referenced to schedule and sample boards.

· Highlight and address design build ability issues with in construction drawings and shop drawings

· Monitor quality and trade contractor performance through supervision, regular inspection and snagging.

· Liase with the Project Manager to address all key issues as they arise.

· Monitor procurement to ensure it is progressed according to plan.

· Visit factory to check on off-site fabrication.

· Conduct and document all scheduled project meetings.

· Maintain proper records of drawings and documentation.

· Manage the day-to-day implementation of Health, Safety Environment and liase with the HSE Officer / Co-ordinator.

Completion Stage

· Prepare Completion Program with the Project Manager.

· Conduct final verification for all completed Trade Contractor's work.

· Complete Trade Contractors' Quality Audit.

· Conduct and complete progressive final snagging and defects clearance.

· Conduct cleanup for project handover.

· Conduct joint final inspection with client and consultant.

· Document and complete identified defects by client / consultant.

· Compile as built drawings and prepare Operations and Maintenance Manual (O&M) for issuance to client.

· Identify and rectify defects with building management. Apply for release of building deposit.

· Apply and obtain Certificate of Practical Completion with the Project Manager.

· Organise Delivery Services move-off site and co-ordinate project documentation with Construction Secretary for archival.

Post Completion

· Conduct to meet client with the consultant present for a walkover at the end of DLP to establish and agree on the list of defects if any.

· Liaise with the Project Manager to address all latest defects during DLP

Employees have a duty to take care of their own health and safety and that of others who may be affected by your actions at work. Employees must co-operate with employers and co-workers to help everyone meet their health and safety legal requirements.

Our client is a reputable global bank that offers a wide range of banking products and services to its individual and corporate clients.

about the job

• Assisting RMs with credit and marketing tasks, including account opening, KYC review, financial spreadsheet preparation, data input, monitoring credit conditions, managing loan drawdown/rollover, overseeing post-loan monitoring, handling daily operational and administrative responsibilities.
• Effectively handles client inquiries while overseeing the portfolios of MNCs.
• Assisting with internal reporting and data consolidation.
• Performing any additional ad hoc duties as assigned.

skills and experience required

• Bachelor's degree in Finance / Banking / Business Studies
• Minimum 2 years of ARM experience in Corporate Banking / FI.
• Strong analytical, written and interpersonal skills

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

The Director of Operations (DOO) must have an excellent level of commercial awareness and can build and maintain relationships with internal and external guests. Is responsible to direct and lead the daily operations and assist the General Manager in the development and business components of the serviced suites through providing effective and relationship-oriented leadership. The DOO is responsible for highlighting issues to the General Manager to help formulate solutions. He / she will co-ordinate all activities of the serviced suites and ensure the maximisation of room revenue and profit and guests’ satisfaction. The DOO is required to assist in the preparation of the annual Budget and monthly forecasting process. The DOO will also work very closely with the senior management team members in developing and implementing annual and medium-term strategies, championing projects and objectives to achieve profitability and business growth targets as set and agreed by Pan Pacific Hotels Group.

Operational Responsibilities

· Fully responsible for the operations of Front Office, Housekeeping, Engineering, & Security operations.

· Support and work with all Head of Departments to ensure efficiency and high standards of operations in the assigned areas.

· Inspect and ensure the front and heart of house are in operative condition to receive and serve the guests at high levels of guest satisfaction through the consistent execution of all Corporate brand standards, visible operational leadership, active trend analysis and hands-on interaction with guests and associates

· Conduct regular operations team meeting with Heads of Department and Managers to effectively communicate to the teams on strategies, operational issues, action to be taken for service recovery and staff issues.

· Formulate strategies and collaborate with associates to continually improve the guest experiences while maximizing revenue and profits.

· Keep ahead of industry trends and creates new revolutionary standards to upkeep guest satisfaction and service recovery process.

· Ensure active implementation and adherence to PAN PACIFIC Brand Touchpoints & Magnifiers through implementation of Standard Operating Procedure.

· Understand the updated local and international markets and lead strategic initiatives to maximise revenues in any given situation.

· Ensures all serviced suites-related licensing and legal requirements are in place and maintained in accordance with the laws of the country.

Financial Management :

· Drive achievement of Gross Operating Profit through revenue growth and management of expenses while abiding by the Policies & Procedures dictated by the Pan Pacific Hotels Group.

· Oversee the timely development and completion of the annual Budget and monthly Forecast, and to regularly monitor performance and assume responsibility for its achievement.

· Monitor the productive deployment of operations expense budgets and purchases whilst keeping with regulatory and audit guidelines.

People & Culture

· Support the General Manager in developing human capital to ensure on-going management and staff capability development through its selection and performance management.

· Work closely with the Heads of Department to develop and grow the teams through mentorship and coaching and provide timely and constructive feedback when required.

· Continuous focus on associate satisfaction through driving People & Culture initiatives, building highly efficient and motivated teams who are committed to guest satisfaction and care.

Other Responsibilities

• Support the Mission, Purpose and Values of the Pan Pacific Hotels Group.
• Comply with all relevant Workplace Safety & Health practices and maintains a safe workplace for all associates.
• Always exercise responsible behaviour to uphold the image and reputation of the Pan Pacific Hotels Group, Serviced Suites and department.
• Carries out any other reasonable duties and responsibilities as assigned.

The Orchard Singapore, a member of Millennium & Copthorne International - a dynamic, global hotel group with properties in major gateway cities and operating more than 160 hotels worldwide, is looking for passionate and service-oriented individuals for the following position:

Duty Manager (OHS)

Reporting to the Front Office Manager, the incumbent will be responsible to:-

• Greet and extend hospitality to all guests.
• Handle guest check-in and check-out at the reception
• Ensure a smooth and efficient running of the Hotel’s operations
• Supervise the activities and manpower deployment of the front office team on the assigned shift
• Handle guest enquiries and feedback professionally, to maximize guests’ satisfaction
• Ensure satisfaction of all guests by maintaining high standard of quality and quantity control for food and beverage
• Manage and improve guest reviews score

Requirements

• At least 2 years’ of working experience in a similar capacity in the hospitality industry.
• Diploma in Hotel Management or equivalent.
• Good organizational skills, ability to prioritize workload and handle pressure.
• Good leadership with strong interpersonal and communication skills.
• Knowledge of Opera System would be added advantage.

Shangri-La Rasa Sentosa, Singapore

We are looking for an Assistant Learning & Development Manager to join our team!

As an Assistant Learning & Development Manager, we rely on you to:

• Maintain accurate and up to date records of all training activities and training records
• Support hotel audits with essential training records and follow company policy as well as local authority guidelinse in training related area
• Monitor the effectiveness of pre and post training evaluation to maximise benefits from training courses and identify future training needs
• Develop effective links with partnership organisations such as universities and colleges, and training providers
• Develop an annual training plan which meets the needs of employees through the Learning Needs Analysis exercise
• Assist to conduct New Hire orientation for new employees and organise New Hire Induction for key positions

We are looking for someone who:

• Has a passion for Learning & Development
• Preferably has relevant certifications
• Preferably possesses relevant experience in Learning & Development
• Has strong communication skills and the ability to work collaboratively across teams and vendors
• Has strong organizational skills with ability to multi-task
• Has solid understanding of human resources processes and procedures relating to Learning & Development
• Is a critical thinker and a problem solver
• Able to communicate priorities and drives business results

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Shangri-La Rasa Sentosa, Singapore

We are looking for a Service Centre Manager to join our team!

As a Service Centre Manager, we rely on you to:

• Ensure smooth operation in the Service Centre on a daily basis
• Supervise and direct the Service Centre team
• Ensure that the communication system of the hotel is well maintained and all communication are handled effectively
• Ensure all interactions, telephone calls and enquiries are handled professionally, promptly with care and adhering to service standards
• Provide guests with an effective one stop service
• Ensure proper communication with respective departments

We are looking for someone who:

• Takes pride in being a hotelier
• Is a self-starter
• Is a friendly, helpful and trustworthy leader
• Loves interacting with guests
• Has experience in the same capacity with hotel background
• Preferably comes from a hotel management-related education background
• Has strong interpersonal skills

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided to Sentosa Island

If you are the right person, what are you waiting for? Click the apply button now!

JOB DESCRIPTION:

Assist manager for all aspects of daily assigned outlet operation

Engage with guests, understanding their preference and feedback, to continually elevate the dining experience

Ensure all service staffs are well groomed, properly attired and efficient

Involve in monthly physical stock take

Perform other related duties as manager assigns

REQUIREMENT:

Min. 3 years of experience working in F&B industry

Demonstrate ability to multitask and effectively prioritise responsibilites

Great interpersonal skill and a team player

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

The Orchard Hotel Singapore, a member of Millennium & Copthorne International - a dynamic, global hotel group with properties in major gateway cities and operating more than 160 hotels worldwide, is looking for passionate and service-oriented individuals for the following position: -

Assistant Manager, Front Office

Reporting to the Front Office Manager and the incumbent will be responsible to:-

• Assist the Duty Manager to run the department, ensuring a smooth operation at all times
• Ensure rooms are blocked according to guests’ preferences and requests for all Front Office sections
• Be well-versed in the Front Office operational procedures & PMS and guests key card system software
• Control rooms situation at the desk and giving clear direction to associate on rooms
• Act immediately to resolve any negative feedback from guest and feedback to duty manager for a follow up

Requirements:-

• The incumbent is expected to have a track record of at least 1 year of work experience in a similar capacity.
• You need to be energetic, proactive, self-driven, highly motivated and has excellent interpersonal and communication skills.
• You should also be adaptable, determined and be someone who wants to be on a fast paced environment that promotes changes and drive for achievements.
• You will possess superior negotiation skills and a Will-to-Win mindset.
• Knowledge of Opera System would be an added advantage.

**Overview:**

The Marketing Manager plays a crucial role in developing and executing marketing strategies to achieve organizational goals. This position requires a combination of strategic thinking, creativity, leadership, and analytical skills. The Marketing Manager is responsible for managing a team of marketers, collaborating with cross-functional teams, and ensuring that marketing efforts align with the company's objectives.

**Responsibilities:**

1. **Strategy Development:**

- Develop comprehensive marketing strategies in line with company objectives.

- Conduct market research to identify trends, opportunities, and potential threats.

- Define target audiences and segment markets to tailor marketing initiatives effectively.

2. **Campaign Planning and Execution:**

- Plan, coordinate, and execute marketing campaigns across various channels (digital, traditional, social media, etc.).

- Create compelling messaging and content that resonates with the target audience.

- Oversee the production of marketing materials, including advertisements, brochures, and promotional materials.

3. **Team Management:**

- Lead and mentor a team of marketers, providing guidance, support, and professional development opportunities.

- Delegate tasks and responsibilities effectively, ensuring that team members work cohesively towards common goals.

- Conduct regular performance evaluations and provide feedback to enhance team productivity and effectiveness.

4. **Collaboration and Communication:**

- Collaborate with cross-functional teams, including sales, product development, and customer service, to align marketing efforts with overall business strategies.

- Communicate marketing plans, objectives, and results to key stakeholders, including senior management and external partners.

5. **Budget Management:**

- Develop and manage marketing budgets, ensuring optimal allocation of resources to achieve desired outcomes.

- Monitor expenses, analyze ROI, and adjust marketing strategies as needed to maximize effectiveness and efficiency.

6. **Analytics and Reporting:**

- Track and analyze key marketing metrics, such as campaign performance, website traffic, conversion rates, and customer engagement.

- Generate reports and dashboards to provide insights into marketing effectiveness and inform decision-making.

**Qualifications:**

- Bachelor's degree in Marketing, Business Administration, or related field; Master's degree preferred.

- Proven experience (X years) in marketing management roles, preferably in [industry/sector].

- Strong leadership and interpersonal skills, with the ability to motivate and inspire teams.

- Excellent communication skills, both written and verbal, with the ability to articulate complex ideas clearly and persuasively.

- Proficiency in marketing analytics tools and techniques.

- Strategic thinking and problem-solving abilities.

- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

We are aiding a well-established Financial Services firm in filling the following position.

Job Responsibilites:

• Policy issuance and endorsements.
• Premium computation and refunds.
• Timely issuance of tax invoices, schedules, and medical cards.
• Handling client/agent queries via all channels.
• Promoting digital solutions for digitization.
• Independently handling escalations and recommending resolutions.
• Ensuring accuracy of records and documentation.
• Participating in projects for operational efficiency and process improvement.
• User Acceptance Testing participation for system changes.
• Maintenance of department records and data administration.
• Providing administrative support and handling ad-hoc tasks.
• Mitigating business and regulatory compliance risks.
• Monitoring industry trends for compliance and risk management.
• Proactively identifying concerns and sharing risk management practices.

Job Requirements:

• Degree from recognized institution;

• Preferred at least 1 year relevant experience specializing in the financial service/insurance sector in administration/business processing;

• Good time management, good analytical skills, detailed-oriented and pro-activeness;

• Task and results oriented, and a good team player;

• Mathematically inclined and with good communication skills;

• Highly proficient in Microsoft Excel. The job requires significant data sorting and manipulation;

• Proficient in other Microsoft Office applications;

We are looking for a Finance Manager to join our team!

As a Finance Manager, we rely on you to:

• Perform general accounting functions in order to ensure that Hotel book of accounts is maintained accurately and reflect the financial status and profit and loss position of the hotel.
• Preparation, review and finalisation of monthly full set of accounts and FOS reports, include prepare month end journals
• Prepare and submit reports to regional & HQ
• Prepare owner slide for monthly management meetings
• Assist FC to prepare, review and finalisation of annual budget and capex
• Cashflow management
• Handling bank, income tax, property tax, internal/external audit related matters
• Work closely with Finance Share Services (FSSC) & Procurement Share Service (PSSC) team
• Assist and adhere to ISO 45001:2018 Occupational Health & Safety Management
• Assist and adhere to ISO 14001:2015 Environmental Management Systems
• Guide and supervise Finance team

We are looking for someone who:

• Is professional, discreet and can handle sensitive information
• Is an advanced user of Microsoft Office suite
• Communicates and writes with fluency in English
• Preferably has hospitality-related work experience
• Has strong interpersonal, communication, organisation and analytical skills

If you are the right person, what are you waiting for? Click the apply button now!

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management

Requirements and skills

• Proven working experience as HR Manager or other HR Executive
• People oriented and results driven
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labor law
• Degree in Human Resources or related field
• Working hours 9pm to 5am

Company Overview:

We aredynamic and rapidly growing company dedicated to providing the best FnB Experience for both employees and customers.. We pride ourselves on innovation, creativity, and delivering top-notch products/services to our customers. As we continue to expand our reach, we are seeking a talented and experienced Remote Marketing Manager to join our team.

Position Overview:

We are looking for a proactive and results-driven Remote Marketing Manager to oversee all aspects of our marketing strategies and campaigns. The ideal candidate will be passionate about driving growth, engaging with our target audience, and enhancing our brand presence. This position offers the flexibility of working remotely with weekly in-person meetings.

Responsibilities:

Develop and implement comprehensive marketing strategies to drive brand awareness, lead generation, and customer acquisition.

Plan and execute multi-channel marketing campaigns across digital platforms, including social media, email, SEO, SEM, and content marketing.

Analyze marketing metrics and KPIs to track campaign performance, identify areas for improvement, and optimize marketing efforts.

Manage the creation of marketing collateral, including website content, blog posts, email newsletters, and promotional materials.

Collaborate with cross-functional teams, including sales, product development, and design, to align marketing initiatives with business objectives.

Stay informed about industry trends, competitive landscape, and emerging technologies to identify new opportunities for growth.

Build and maintain relationships with media outlets, influencers, and strategic partners to enhance brand visibility and reach.

Lead and mentor a team of marketing professionals, providing guidance, feedback, and support to drive excellence and achieve goals.

Requirements:

Bachelor's degree in Marketing, Communications, or related field; MBA or advanced degree preferred.

Able to work Remotely

Responsibilities:

1. Coordinate all aspects of production
2. Serve as primary communication point
3. Create and manage schedules
4. Maintain accurate records
5. Address and resolve issues
6. Provide leadership to production team
7. Understand technical aspects of production
8. Ensure safety during rehearsals and performances

Requirements:

1. Previous theater production experience
2. Strong organizational skills
3. Excellent communication skills
4. Leadership ability
5. Problem-solving skills
6. Basic technical knowledge

Shangri-La Rasa Sentosa, Singapore

We are looking for a Revenue Manager to join our team!

As a Revenue Manager, we rely on you to:

• Support Director of Revenue Optimization in driving the optimization and profitability of all revenue streams
• Collects and organizes business intelligence
• Support forecasting process by collating information
• Update forecasts and reports across all platforms and systems
• Support Director of Revenue Optimization in maintaining rate parity across all channels
• Manage and ensure optimum configuration across all channels in coordination with reservations

We are looking for someone who:

• Has a passion for numbers and figures
• Is self-driven, goal-oriented and able to challenge the status quo
• Upholds professional values, ethics and integrity at all times
• Always has the big picture in mind
• Preferably has relevant experience with hotel background
• Possesses strong organizational and analytical skills, with strong commercial acumen
• Is detail-oriented with the ability to translate results into understandable and actionable information
• Has ability to drive changes

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

The Finance Manager reports to the Chief Financial Officer and is responsible for all consolidation, accounting, reporting and finance functions of the organisation including overseas subsidiaries and portfolios

Job Description

• To provide timely reporting of the organisation and Business Units’ result including financial analysis and financial information for management to monitor performance and formulate business decision.

• To manage all aspects of financial matters including accounting, financial control, financial reporting, variance analysis.

• To ensure all transactional activities are carried out in accordance

• To ensure proper internal controls are in placed to safeguard the interest of the company and compliances to corporate policies.

• To support portfolio companies on financial matters.

• To provide advice to the local team on all accounting-related matters.

Qualification

• Degree majoring in Finance / Accountancy or its equivalent

• Possess Certified Public Accountant or Chartered Accountant

• At least 5 years of relevant experience

• Possess knowledge and working experience in Oracle Fusion and FCCS

• Proficient in Microsoft office especially excel

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Responsibilities

• Create and set up rehearsal schedules

• Photography skill is a must

• Managing furniture and props

• Make alterations to the set and props between scene changes

• Create a risk assessment to ensure the safety of the full company

• Manage the backstage and onstage area during performances

• Working hours are from 9pm to 5am

Requirements and skills

• Ability to work under pressure

• High standard of organisational and communication skills

• Problem-solving skills, ability to think on your feet

UOB Kay Hian (UOBKH) is a regional financial services Group headquartered in Singapore. We are a widely recognised brand in every country where we have operations. We have a reputation built on our responsive and discreet service. In Singapore, we are the largest (registered trading representatives) domestic broker. In addition to our broking agency services in equities, bonds, CFDs, DLCs, Robo, LFX and commodities, we provide high value added services in corporate advisory and fund raising, leveraging our wide network of corporate contacts and deep distribution capabilities to execute IPOs, secondary placements and other corporate finance and investment banking activities.

Our distribution footprint spans key financial centres in Singapore, Hong Kong, Thailand, Malaysia, Indonesia, London, New York and Toronto. In addition, we maintain a research office in Shanghai and an execution presence in the Philippines. Therefore, we are at the heart of regional economic activities and are well-placed to tap into the deep market knowledge necessary to respond swiftly to our clients.

Career with Regional Credit, UOBKH

As part of our robust growth in the structured credit space, we have expansion openings for Credit Analysts and Senior Credit Analysts in the Regional Credit (RC) department.

RC, an integral part of our structured debt franchise in Asia, has the principal mandate for all wholesale structured debt products offered by UOBKH across the various business units, including prime brokerage, private wealth management, structured finance, and structured solutions well as our regional brokerage firms. All of our financing (proposals) commitments are structured, processed, and proposed through RC. This department plays a core role in delivering our strategy in the markets we choose to operate in.

The position offers an excellent rare leadership opportunity, leading small deal teams, with principal lending responsibility for some of the most complex, specialised industry verticals across the Asia Pacific, ranging from Real Estate, Utilities, Offshore & Marine, Healthcare, Infrastructure, Metals & Mining, Natural Resources, Media & Technology, e-Commerce, Financial Institutions and Acquisition Financing.

The role will sit within the Regional Credit department, reporting directly to the Head of Regional Credit. The successful candidate can expect frequent, regular interactions and presentations to senior management, including the executive directors, the CEO and Chairman at the credit committee forum.

What do we offer?

• Leadership opportunity. Leading a deal team, working alongside the relationship managers, structuring the financing
• Exceptional exposure to the most niche and complex deals across the entire capital structure – equity financing to structured senior secured debt
• Extending your track record and credentials to some of the most specialised sectors, with highly bespoke structured financing transactions in some of the most significant regional markets
• Collegiate, diverse and inclusive team set up, with plenty of latitude for aspiring professionals to deepen their skillsets and grow an impactful career in the financing space
• Phenomenal opportunity to work and engage directly with senior management
• Competitive remuneration. Balanced work life

What is the job like?

• A senior member of the department with principal transactor responsibilities
• Leading the deal from the financing/credit perspective and expansive opportunity to showcase deal leadership to senior management with significant visibility to the CEO
• An authority on credit considerations, a debt structuring partner and expert/consultant resource to business units
• To lead the conversation (from a credit perspective) on new opportunities in the screening committee forum
• Deal structuring, negotiation and developing bankable financing for the firm
• Primary responsibility for the internal credit application process. Lead the deal team’s presentation of the financing proposals to the credit committee, and delivering on credit approvals to the client
• Lead loan documentation negotiations and structuring discussions with the client. Ensure compliance with local and international regulations and UOBKH credit policy guidelines
• Guide and coach, the junior team members, developing them professionally, with an active interest in their personal development
• Other ad-hoc duties/projects as assigned by the Head of Department

Who are we looking for?

• People leader, team player and solid credit professional. Highly adaptable to a cross-cultural environment and working closely with a multitude of professionals from various nationalities
• Extensive structured debt experience with deep sector experience and exponent in various financing structures
• Seasoned credit professional with extensive experience and track record in taking credit decisions/views. Ability to work with semi-complete information, but sufficient (enough) to form a sound, well-grounded credit view in a fast-paced, quickly moving, fluid and highly compressed schedule
• Confident in expressing and communicating a credit opinion, including a negative recommendation
• Strong stakeholder management skills, getting their buy-in on credit recommendations (including the case when it is a negative recommendation)
• Candidates already based in Singapore preferred

Your role :

• Working in Front-to-Back projects (especially in the CS migration stream), assessing new/existing products front-to back (finance source systems to financial-/management-/regulatory reporting)
• Interacting with various stakeholders, analyze contracts and ensure correct accounting treatment
• Co-ordinating between finance asset gathering teams worldwide (main focus on APAC and Switzerland)
• Consulting on and facilitating implementation of accounting issues and support on various topics in the context of the CS integration
• Presenting results to finance senior management in regular update forums.

Your team :

You’ll be working in the Business Division Control stream, in the the Asset Gathering Account Posting Crew which covers the respective subledger systems (such as GEAR).
You'll be mostly focusing on Accounting pod related topics.

Your expertise :

• University degree in Accounting / Finance, ideally combined with a Swiss CPA or equivalent
• Extensive experience in Finance / Banking, with good knowledge about the Asset Gathering businesses and products
• Excellent knowledge of Finance ledger systems (in particular GEAR), and front to back processes.
• Strong analytical skills as well as excellent problem solving skills
• Excellent communication skills and ability to interact with staff at all levels
• Knowledge of Swiss GAAP, FINMA and SNB reporting requirements would be an advantage
• Hands-on mentality, pro-activity, flexibility and commitment is key

Description

EngageRocket is hiring a Customer Success Manager to delight our customers, helping them to use our software to build great workplaces with amazing leaders.

Are you looking to join a high performing technology start-up and build a career in SaaS? Do you want to work with a ground-breaking new product destined to revolutionise leadership and people management? Do you feel strongly that data driven decisions can improve motivation and productivity at work?

If your answer is ‘yes’ to the above, you may have just found your dream job! And us, our dream candidate.

EngageRocket is Asia's first funded employee feedback and analytics software providing HR tech solutions to companies around the region.

Our long term vision is to build great workplaces with ‘people analytics’, gathering and processing critical workplace feedback throughout an employee’s lifecycle to inform better management decisions. To achieve this we need to build an amazing team. Here’s where you come in...

As a CSM, you will be responsible for managing customer relationships. You will work with your customers on a regular basis to understand their goals, aligning them with the necessary resources to achieve them and guiding their adoption and success within the software. Along the way, you will get to know EngageRocket’s software incredibly well and help your customers fully adopt the platform.

Your day-to-day is a mix of proactive and reactive work, and you have a lot of autonomy in managing your “book of business”. The proactive work includes deep-dive calls with customers, where you review their progress, make strategic and tactical recommendations, and keep them up to date on the latest and greatest features from EngageRocket. The reactive work runs the gamut from questions about invoices, to “how to” questions about the software, to conducting health checks that ensure your customers are seeing value from the product. You will also partner with the sales team, product team, and developer team to get your customers the support they need when they need it.

If you’re stimulated by helping others, building relationships and problem solving - whether it’s a business or technical challenge – this is the role for you.

Customer Success (Strategy and Execution)

Activation - Perform customer onboarding activities and act as a “solutions expert” by helping customers achieve their objectives.

Nurturing - Assess customer health and design appropriate intervention approaches that will lead to best retention. Provide training sessions and/or presentations to support the client's success journey for key accounts.

Communication - Design relevant communications, content and material for customers and work with Marketing to create success stories. Respond to inquiries, troubleshooting with the customer.

Measurement - Identify customer success drivers and strategy to enhance the internal customer success playbook development.

Renewals & Expansion - Proactively manage relationships with accounts to ensure customer satisfaction and expansion of account (renewal, upsell, cross-sell).

Product & Analytics (Domain knowledge and product enhancement)

Work with the product team to proactively identify usage gaps and patterns, in addition to user feedback to continually brainstorm for new product features or enhancing existing features.

Continually leverage product analytics to better understand the user journey.

Develop and update product resource material in line with the latest features for user consumption.

Perform data analytics beyond the platform to provide additional insights for customers when necessary.

Requirements:

3+ years experience in a B2B client-facing / account management role.

Excellent written and verbal communication

Bring the highest degree of empathy to all your customer interactions, combined with business acumen to identify upsell and cross-sell opportunities.

Smart and business savvy with consultative, problem solving, and issue resolution skills.

Strong negotiation skills, comfortable discussing financial options.

Strong presentation and interpersonal skills.

Bonus: Knowledge of HR / Organisational Development / Organisational Psychology, or the aptitude to learn it quickly and independently.

Reporting to: VP- Customer Success

The Job:

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards
• Monitor and analyze P&L of the operations, establish business controls and provide solutions to reduce cost and increase revenue.
• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance
• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to polices and procedures and maximization of flow of all incoming and outgoing material.
• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
• Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility
• Additional responsibilities include, process development and continuous improvement and managing total productivity.
• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)
• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations.
• Drive Lean Warehousing System.
• Ensure safe work environment for all employees
• Administers and communicates company policies
• Regularly reviews performance expectations with leadership team. Providing expectations, performance planning, feedback to team members.
• Responsible for the training & development and performance discussions with staff.
• Maintain good working relationships with customers

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Currently one of the largest multi-specialty private specialist groups in Singapore, our client is supported by proprietary technology platform and strategic partnerships.

Looking for an Operations Manager who is excited about reshaping private healthcare, and who is comfortable with taking ownership of his/her ideas and initiatives. The role would work closely with the Director of Operations, as well as stakeholders including specialist doctors and clinic personnel.

Contribute to the formulation of the organisation’s strategic objectives and its translation into operational plans, programmes, budget and execution. This includes:

• Designing and implementing operational policies and procedures to ensure that specialist clinics are efficient, effective and delivers the best possible stakeholder experience;
• Overseeing the Planning and Control of specialist clinics;
• Establish, monitor and analyse data and performance metrics to identify areas for improvement and develop strategies to address them.
• Lead initiatives to drive growth of specialist clinics.
• Facilitate integration and synergies of workflows across clinics.
• Develop talent identification, engagement and performance management strategies to maintain a differentiated patient-facing team.
• Assist in new clinics licensing and set-up.
• Develop and maintain effective communication and information-sharing systems within the organisation and with external stakeholders.
• Any other ad-hoc duties as required or assigned.

Requirement:

• Experience in healthcare industry is an advantage
• Degree in any discipline with minimum 5 years' working experience
• Demonstrated experience in managing and building relationships with varied stakeholders and driving change management
• Entrepreneurial mind-set: Ability to think outside of the box and comfortable with ambiguity
• Strong learning and problem-solving capability
• Able to multi-task and strive in a fast-paced environment
• Excellent written, interpersonal and communication skills.

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

• Develop & achieve the Sales Strategy, Business Plan and Budget according to the Group’s and Country’s short-term and long-term goals in line with the T&I strategy.
• In consultation with the Regional Director, formulate the business strategy actively pursuing new business opportunities with the aim to achieve & add higher local value, pursue backward/forward integration within the Corporate Guidelines and oversee its implementation.
• Collaborate with the country management and existing equipment & project team to support the continuity and attainment of goals and objectives.
• Work with the Regional Director to manage the equipment team’s financial well-being in general and its working capital.
• Involve in creating and expanding the customer base through direct and indirect sales.
• Collaborate the Regional Director on the equipment team’s risk exposure at all times through close collaboration with the country management and existing irrigation & project team and in strict adherence to the Group Policies and Delegation of Authority Guidelines.

Management

• Collaborate with the team on the complexities of the sales operation.
• Coach and train the team to achieve the desired level of job knowledge and skills. Identify the skills and knowledge required by the staff to perform their assigned tasks, and proactively provide appropriate training opportunities to acquire these.
• Collaborate with the Regional Director to establish the equipment performance standards and targets for all direct reports – guiding, motivating, coaching and appraising them to ensure optimum job performance.
• Lead & guide the team whenever required.

Product Management & Continuous Improvement

• Assigned products need to be brought to market in the most effective way. This means that each proposal across the business areas needs to be adjusted to the needs of our various customer segments and for each country.
• Various versions of our equipment need to be prepared in order to successfully apply the versioning approach to all proposals. This work is to be developed in close coordination with the Regional Marketing Manager.
• All T&I colleagues need to be able to sell our value proposition by understanding the customers’ needs. This can be derived by active questioning skills and application knowledge. In case this is not up to the expectation of the T&I management, corrective action must be taken to achieve the required quality.

Inventory Planning & Management

• Together with the regional logistics manager, plan, determine and monitor inventory stock and level to ensure stock value is kept within optimal levels as agreed with management.
• Take lead in monitoring the inventory aging and actively engage with the country sales teams to agree on actions that result in minimal aging stock / obsolescence to the level agreed with management

Qualification

Bachelor Degree in Business Management or related discipline with experience in engineered product sales, or a Degree in Engineering with relevant sales experience.

Experience

• At least 5-7 years’ experience in sales management of engineered products
• Good business acumen, entrepreneurial and commercial thinking
• A positive outlook, can-do attitude and a team-player
• Possess effective communication, net workings skills and result-driven
• Good understanding of data analytics to support decision making
• Knowledge in SAP would be an advantage

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

• Managing the marketing and communications for Singapore and Asia Pacific Region
• Providing strategic recommendations of qualitative advertising executions
• Managing and monitoring the budget for advertising
• Preparing press release and advertising materials
• Preparation of annual budget plan for marketing and communications
• Coordinate with agencies and partners for effective advertising, increase brand awareness.
• Analyze media investments, optimize strategies, collaborate on creative advertising for new openings.
• Organize high-profile events, manage budgets, produce press materials, report on outcomes.

Requirements:

• Degree in Marketing, Business Admin or any relevant discipline
• At least 10 years of relevant marketing and sales experience
• At least 5 years of experience leading a team
• Any regional marketing and communications experience is advantageous

❣️If Keen wa.me/6587481209 with following detail
- “Regional”
- Name
- Residential address
- Copy of your resume
- Commitment period