Vainpot is a eCommerce Retailer that specialise in Nail Art/ Nail Polish Supplies.

We currently have a small team focused on growing this platform and we are looking for someone who is enthusiastic about e-commerce and can support our team. From management of orders, inventory management to digital marketing, you will have first-hand experience on how to manage an e-commerce platform.

Your role will include:

• Managing daily e-commerce order fulfilment (on Lazada, Shopee and website)
• Liaising with our courier services
• Inventory management (e.g. stock taking, managing stock)
• Ensuring that website content is displayed correctly and liaising with the team to amend any errors
• Managing products on various platforms (e.g. upload new products, manage campaigns)
• Social media content creator: supporting our social media manager to create fun, creative and informative content (e.g. Instagram reels and videos)

You should be:

• A fast learner and effective team player
• Able to work independently
• Strong spoken and written English communication skills
• Organised and responsive
• Passionate about creating engaging social media content on Instagram and Tiktok

Working Hours: 10am to 6pm (Monday to Friday)

Job Types: Full-time, Permanent, Fresh graduate

Pay: $2,000.00 - $2,500.00 per month

Benefits:

• Professional development

Schedule:

• Day shift
• Monday to Friday

Education:

• Local Polytechnic Diploma (Preferred)

Work Location: In person

We are looking for Payment Operations Senior Specialists to join our APAC Payment Operations Regional team in Singapore. 

Here’s how you’ll be contributing to the APAC Payment Operations Team

• Maintaining consistent and high level execution of recurring tasks & responsibilities within the designated domain;

• Investigating, solving and escalating any issues connected to respective domain in a timely manner;

• Acting as the first level escalation point on the cases and crisis level within own domain, and handling incidents in your area of expertise;

• Supporting stakeholders in solving complex problems related to their area of ownership and ensuring timely and relevant communication;

• Driving product and process improvement in their domain in collaboration with stakeholders;

• Coordinating product and processes related risk assessment and mitigation initiatives;

• Supporting or owning training and mentoring responsibilities of new and existing specialists.

This role will give you the opportunity to: 

• Make an Impact - You’ll help to identify and automate manual processes that complicate our customers’ lives, while increasing the efficiency of the whole operations organisation, driving us towards Mission Zero!

• Challenge Yourself - You’ll be working with teams that face complex situations. You get the chance to question the norm and drive to make things happen instead of wondering why things happened. Through that you can learn more about yourself and what you are capable of when given the right tools and mentoring.

• Inspire Teams - You’ll fuel the revolution with your ideas, knowledge, self-starter attitude, and customer insight, which you’ll use to work with product development engineers and other operational teams to help solve our customer’s problems!

• Work Globally - You’ll work closely with internal and external partners and help to figure out ways to make our customers’ lives better. We’re 5500+ Wisers with 125 nationalities located in offices from Tampa to Tokyo, and much like our product, we operate without borders across teams and locations. We get it done!

Job Description

• Manage recruitment, onboarding, and offboarding processes.
• Maintain employee records and ensure compliance with company policies.
• Handle payroll, benefits administration, and leave management.
• Ensure compliance with labour laws and company policies.
• Manage employee grievances and disciplinary actions.
• Oversee office supplies, facilities maintenance, and vendor management.
• Coordinate company events and meetings.
• Handle special projects and tasks as assigned by Senior Management.

Job Requirement

• Bachelor’s degree in HR, Business Administration, or related field.
• 5 years of experience in human resource sector
• Computing – Advanced MS Office and payroll software.
• Understands recruitment, hiring, training, compensation, benefits, labor relations, and relevant regulations from the Ministry of Manpower (MOM). Familiar with managing employee information systems.
• Familiar with HR software, databases, and using metrics to evaluate HR performance.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Act as a coordinator between the hotel and the FEHD.
• Lead the FSMS team, arrange the monthly meeting and chair the meeting.
• Plan and implement the FSMS program.
• Train employee in the food safety policies.
• Conduct monthly internal hygiene inspection and report writing.
• Assist in corrective actions.
• Investigate food safety incidents and submit reports to the F&B Manager, Executive Chef, Resident Manager and/or General Manager of an individual hotel.
• Ensure employees’ personal hygiene are maintained tip-top at all times.
• Record keeping. Ensure all the temperature records are filled out correctly.
• Arrange food samples for laboratory tests.
• Accompany the auditor in the external audit.
• Recruit, induct and train Food Safety Officers.
• Ensure cleanliness and appearance of all Offices, Kitchens and related areas.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Government Solutions Business Unit is looking for a Project Manager

Internal Code: A24093

What will you do?

• Manage IT projects from award of tender to delivery and maintenance, while keeping time, quality and costs constraints under control
• Develop overall execution plan & ensure the roles and responsibilities, deliverables and schedule are clearly communicated to the team members and customers
• Manage development phases of the project, i.e. plan, assign and track progress of development
• Document project specifications and design and implement system based on requirements gathered
• Maintain excellent client relationship with the customer
• Conform to best-practice Project Management processes and documentation
• Technical Presales
• Engage customers in the study and analysis of their requirements and customise solutions according to their needs
• Do presales demonstrations & presentations at the customer’s side
• Provide technical inputs to tenders and proposals
• Assist in preparing sales kits
• Oversee the setup and maintenance of demo sites and systems from ground up

What are we looking for?

• At least 5 years of IT Application PM experience in recent years.
• Well versed in Agile and Waterfall methodologies and execution
• Recent relevant experience in Vendor and Contract Management, Change Management / Service Request Management, Problem/ Incident Management.
• Strong analytical, conceptualisation and problem-solving skills.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Results and customer oriented.
• Effective communication skills.

It will be advantageous if you have:

• Relevant experience in supporting Government Projects.
• Exposure in managing project budget, timeline as well as scope.
• Experience in supporting applications operations.
• PM certifications, SCRUM master certification and/or practical experience with Agile Methodologies, tools and delivery.
• A strong understanding of cloud services, including AWS (Amazon Web Services) and Microsoft Azure.
• A proven track record of managing government/complex projects from inception to completion, ensuring they are delivered on time, within scope and budget.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Do you dream of working in a company that is driven by a meaningful purpose? An inclusive company that empowers you to do your best and be innovative?

We are a looking for a BMS Project Manager to make an impact! In this role, you will focus on the effective operational delivery of Strategic Customer projects for Digital Buildings and Digital Power Solutions [Digital Power LV & MV and Digital Building monitoring and Controls].

This is a customer site based role, hands-on customer facing position and the successful candidate must work well with a multi-activities team and interface directly with contractors and end-users regularly. The key requirement is to reduce risk, improve operational delivery and ensure the high standard of customer experience.

The role would report to the Program Leader and work closely with the Country stakeholders, project sponsors, project management team(s), Central Engineering and local Engineering teams, SI partners, etc to define the project objectives, create a plan for executing those objectives.

At Schneider Electric, we believe access to energy and digital is a basic human right. We empower all to do more with less, ensuring Life Is On everywhere, for everyone, at every moment. We provide energy and automation digital solutions for efficiency and sustainability.

What will you do?

• Review technical specification and take decisions on technical comments raised by the customer.
• Monitor and control projects progress to ensure the on-time delivery of the projects. Use the tracking board tool and take pro-active decisions and actions to prevent any slippages. Ensure full and effective reporting of project progress and status to management.
• Master Project Risks & Opportunities by assessing, identifying, mitigating and controlling any potential situations that could impact (negatively or positively) the performance of the project.
• Take full responsibility of Project margin deviation. Run regular Project reviews and provide best estimates of margin at completion. Take pro-active decisions and actions to prevent negative DVC margin deviation.
• Master Variation Order & Claim process for both Customer and main suppliers. Obtain Variation Orders for any deviation from the contractual scope. Mitigate any source of conflict with customer or suppliers throughout the project execution phase.
• Challenge Project Buyer by setting objectives in terms of cost saving and lead time reduction
• Drive customer relationship and proactively communicate (executive summary, emails, call, meeting). Manage the FAT event and realize the FAT NPS. Establish key relationships with all business relevant stakeholders.

What qualifications will make you successful?

In this role practical experience will carry a high weighting than formal qualifications: -

• Bachelor’s Degree in Project Management, Mechanical, Electrical, or an equivalent Engineering discipline.
• Minimum of 7 years’ work experience as a Project Manager in BMS, HVAC, or Industrial Controls / Automation.
• PMI PMP Certification or an equivalent
• Advantage to have experience in construction project management within a Data Centre environment.
• Experience with Smartsheet and Microsoft Project (or similar) a plus.

What's in it for me?

• Global Family Leave
• Comprehensive medical coverage for employee and dependants
• Worldwide Employee Stock Ownership
• ...... and more!

Let us learn about you! Apply today.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Government Solutions Business Unit is looking for a Project Manager

Internal Code: A24093

What will you do?

• Manage IT projects from award of tender to delivery and maintenance, while keeping time, quality and costs constraints under control
• Develop overall execution plan & ensure the roles and responsibilities, deliverables and schedule are clearly communicated to the team members and customers
• Manage development phases of the project, i.e. plan, assign and track progress of development
• Document project specifications and design and implement system based on requirements gathered
• Maintain excellent client relationship with the customer
• Conform to best-practice Project Management processes and documentation
• Technical Presales
• Engage customers in the study and analysis of their requirements and customise solutions according to their needs
• Do presales demonstrations & presentations at the customer’s side
• Provide technical inputs to tenders and proposals
• Assist in preparing sales kits
• Oversee the setup and maintenance of demo sites and systems from ground up

What are we looking for?

• At least 5 years of IT Application PM experience in recent years.
• Well versed in Agile and Waterfall methodologies and execution
• Recent relevant experience in Vendor and Contract Management, Change Management / Service Request Management, Problem/ Incident Management.
• Strong analytical, conceptualisation and problem-solving skills.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Results and customer oriented.
• Effective communication skills.

It will be advantageous if you have:

• Relevant experience in supporting Government Projects.
• Exposure in managing project budget, timeline as well as scope.
• Experience in supporting applications operations.
• PM certifications, SCRUM master certification and/or practical experience with Agile Methodologies, tools and delivery.
• A strong understanding of cloud services, including AWS (Amazon Web Services) and Microsoft Azure.
• A proven track record of managing government/complex projects from inception to completion, ensuring they are delivered on time, within scope and budget.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

REVENUE MANAGEMENT STRAGEGY SUPPORT

• Support the Hotel Management and Director of Revenue Management to define the hotel strategy (in terms of business mix and pricing by season and type of day) for the future periods

REVENUE MANAGEMENT PERFOMANCE

• Analyze in detail the hotels results and performance (average rates, occupancy rates, RevPAR..). Survey the market and competitors in terms of performance (RevPAR Index, market penetration…), pricing and availability as a basis for future tactical decisions with the Hotel GM.

REVENUE FORCASTING

• Ensure an accurate and dynamic forecast for the future dates(by room and revenue by segment and day) based on the RM referenced systems recommendations and a daily monitoring of the data (portfolio, booking pick-up,events, calendar events)

PRICING, PLANNING & DISTRIBUTION OPTIMISATION

• Take daily decisions to optimise the hotel turnover. Decisions in terms of pricing, inventory management (RMLs open/close), group quotation, distribution channels... Ensure that these recommendations are implemented in reservation and reception, and that systems (PMS, CRS/TARS, RMS) are updated accordingly. 

REVPRO CULTURE

• Ensure that a “RevPRO culture” is spread in the hotel, through the animation of weekly yield meetings and regular coaching and training sessions for the hotel teams 

OTHER RESPONSIBILITIES 

• Pricing and distribution loading across all systems and tools

Program Assistant Manager - Manufacturing Industry

Salary: $5500 max

5 days work week

8.30am - 5pm

Location: Serangoon North

Job Scope:

To strategise, organise, govern, and manage a project within a predetermined timeframe that is committed to customer.

To successfully complete New Product Introduction (NPI) projects by meeting all the specifications and requirements and advancing them towards mass production, including anticipating and mitigating potential risks that may negatively impact the projects.

To engage and work with customers on product specifications, requirements, costs, schedules, and quality.

To generate and provide quotations for tools and moulded parts, upon receipt of Request for Quotation (RFQ).

To collaborate internally with tool designer and engineering team on design for manufacturing (DFM) and proactively manage program documentations, technical and engineering changes.

To update the status of on-going programs to the management.

To consistently pursue for new customers.

To establish and nurture a robust and affirmative rapport with our key customers to secure new and additional projects and pursue new customers to strengthen sales pipeline.

COMPANY DESCRIPTION

Who we are

If you're passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapore's largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India and Malaysia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What it's like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. We're privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asia's top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees we're a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You don't need to have MICE experience to work with us. We're looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Identify, create, lead and establish Sales opportunities and build effective relationships with potential partners.
• Develop targeted new key account relationships and drive revenue growth.
• Build and maintain a strong and healthy sales pipeline to ensure that revenue targets are met and exceeded where possible.
• Key objective is to maximise occupancy and revenue in order to achieve the business targets of the company.
• Establish and manage customer relationships and provide value-added services in order to generate new and repeat business.
• Liaise with marketing teams to devise and implement sales campaigns.
• You will also be required to oversee the event from initial sales process to completion of the event.
• Drive results by soliciting and securing business through proactive, consultative sales approach.
• Effectively prepare and present quotes and proposal to clients.
• Identify market trends and keep abreast of latest events and brand activations to stay relevant.
• Strong sense of ownership, entrepreneurial mindset, and independent working behaviour.
• Other adhoc tasks will be assigned from time to time by your reporting officer.

• Proven track record in sales and a strong network of clientele for B2B exhibitions/events.
• Must demonstrate the ability to grow the portfolio by bringing and securing new clients and events.
• Experience in sales with proven track records of closing contracts.
• Fluency in spoken and written English to achieve effective and conclusive business negotiations.
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• High level of integrity and professionalism.
• Strong negotiation and problem-solving skills.
• Excellent interpersonal, written and spoken communication skills.
• Meticulous, detailed, resourceful, independent and a good team player.
• New office is set to relocate to Expo in Q2/Q3 2024.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we're on the lookout for an enthusiastic IT Project Manager to join our ranks in Singapore.

Job Description

As an IT Project Manager at Appvantage, you'll play a pivotal role in shaping the success of our projects. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirements Elicitation: Partner with clients to identify high-level requirements and capture critical business needs. You'll excel at articulating and documenting these requirements, assessing solution risks, and prioritizing effectively.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 1-2 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers, and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operations, and macroeconomics, VCA drives high impact and tangible financial results.

At VCA Digital Practice, we drive digital enhancements and transformations for our clients to thrive and compete in a digital world. We help our clients with various capabilities that accelerate digital channel sales, enhance payments, and create superior digital experiences.

What a HCD Design Senior Manager does at Visa Consulting and Analytics

• You will drive co-creation of new solutions and digital journeys, by leveraging design principles and HCD approach

• Communicate visually through storyboards, wireframes, interactive prototypes and concepts.

• You will join engagement teams serving our clients and gain exposure to a spectrum of topics that are complex in scale and scope, intellectually demanding, and deadline driven.

• You will work in teams of typically 3 – 5 consultants/designers, taking charge of specific aspects of the project. You will do extensive  research, source data, lead cocreations  and contribute to identifying potential solutions for a specific client problem or challenge.

• Rapidly convert ideas into working prototypes, meshing-together solutions/capabilities that exist within Visa or externally.

• Conduct and/or support in-depth market testing using various qualitative and quantitative research methods

• Develop a nuanced understanding of emerging digital payment trends as well as Visa’s capabilities and be able to apply them to clients’ business problems to actively engage with clients and co-develop meaningful solutions to address their challenges.

• You will also present results to internal Visa stakeholders, client management and at-times implement recommendations in collaboration with client team members.

• Contribute to key Practice building initiatives – Capability / IP generation, training, mentorship, team initiatives.

Projects you will be a part of:

At Digital Practice, you will learn how to design, build, scale, and transform digital businesses. You will learn about Digital Payment Products, Building New Digital Capabilities and Scaling user loyalty and revenues by leveraging cutting edge digital capabilities.

You will have opportunities to hone your functional expertise with Digital Practice and your core business skills. You will have opportunities to learn on the job and through formal training programs. We work on a wide variety of topics and this experience will offer a great platform to build your career.

Reporting to Head, Partnerships and Engagement Chinese Media Group, you will be managing the Chinese Media Group rewards programme and gamification rewards platform, to increase users engagement and loyalty towards the various titles under the Group.

Responsibilities:

- To manage CMG existing rewards programme, including working with partners to offers contests, giveaways and leverage on CMG’s events

- To work closely with product manager and developer to develop a holistic gamification platform with sound logic to increase users engagement

- To manage the rewards redemption and the point system

- To include the gamification platform as an integral part of the CMG rewards programme

- To manage the P&L for the program and ensure that economic models and strategies around earning, redemption of loyalty points are in place

- Identify strategic inbound and outbound opportunities to drive the adoption and engagement for the program at scale

- To work closely with stakeholders from different business units to drive the success of the gamification and rewards efforts

Requirements/ Criteria:

- Degree with at least 5 years of relevant work experience; Background in similar roles or familiarity with the media industry would be advantageous

- Strong written and spoken communication skills in both English and Chinese

- Outcome-driven with great initiative and problem solving skills

- Highly organised, self-motivated with an impact-driven mindset to devise effective and creative solutions

- Understanding of the digital space is highly advantageous

- Strong analytical skills; capable of devising strategies and models

- Skilled in business presentation

- Demonstrate experience with a successful track record in driving program expansion and operations to achieve user adoption

- Keen sense and interest in latest digital technology developments, market trends, near-future trends and web technologies

Team Summary

The Implementation team are responsible for managing end-to-end lifecycle of client or network partner implementations (onboarding, offboarding or remediation). This role will be responsible for leading the end-to-end lifecycle of a particular client or network partner implementation. This may include:

• Planning network partner or client onboarding, offboarding or remediation activities, across the full delivery lifecycle
• Managing the execution of the client or network partner implementation including capturing and reporting the status of core implementation tasks
• Managing network partner mandatory route changes (including key legal and compliance reviews and approvals)
• Supporting handover of client or network partners to BAU teams, ensuring all appropriate governance and sign-off has been finalised
• Support continuous improvement of the implementation playbook through routine and bespoke analysis to identify improvement opportunities and feedback to readiness teams to adjust the playbook

What an Implementation Manager does at Visa:

This role will report to the Director, Implementation and shall:

• Manage key implementation objectives, deliverables, milestones, dependencies and success criteria in collaboration with the sponsor and other stakeholders.
• Ensure risks are accounted for and that an appropriate risk management process is in place and followed appropriately by the team.
• Ensure all stakeholders are kept up to date on progress, potential risks and delays, budget concerns, etc.
• Anticipate issues and delays that may occur and put contingency plans in place as appropriate.
• Respond to issues, challenges and concerns that arise during the implementation, challenging and pushing back as required.
• Manage the relationship with both internal and external senior stakeholders, escalating only in the most complex situations.
• Work with others to utilise multiple information sources in order to resolve complex problems, identifying potential solutions and recommendations.
• Explain complex issues and work with others to reach a consensus in order to achieve objectives/success criteria.

Job Description: Digital Marketing Manager

Position Overview:

We seek a highly skilled and motivated Digital Marketing Executive to join our team. The ideal candidate should possess a strong understanding of digital marketing strategies and be able to implement effective campaigns across various online channels. The Digital Marketing Executive will play a crucial role in enhancing brand awareness, driving website traffic, and generating leads through the execution of data-driven digital marketing initiatives.

Key Responsibilities:

1. Develop and execute digital marketing campaigns:

Plan, create, and implement digital marketing strategies across various channels, including but not limited to search engine marketing (SEM), search engine optimization (SEO), social media marketing, email marketing, content marketing, and display advertising.

2. Monitor and optimize campaigns:

Regularly track and analyze campaign performance metrics, such as click-through rates (CTR), conversion rates, and return on ad spend (ROAS). Make data-driven decisions to optimize campaigns for improved results and maximize return on investment (ROI).

3. Content creation and management:

Collaborate with the content team to create engaging and relevant digital content, including website copy, blog posts, social media updates, and email newsletters. Ensure content aligns with brand guidelines and resonates with target audiences.

4. Social media management:

Manage and grow the company's social media presence on platforms such as Facebook, Twitter, Instagram, LinkedIn, and YouTube. Develop engaging content, schedule posts, and interact with followers to build brand loyalty and drive engagement.

5. Website management:

Regularly update and optimize website content to enhance user experience and drive organic traffic. Monitor website performance using analytics tools and implement SEO best practices to improve search engine rankings.

6. Email marketing:

Plan and execute email marketing campaigns, including designing templates, creating compelling content, and segmenting target audiences. Monitor email performance metrics and implement strategies to improve open rates, click-through rates, and conversions.

7. Paid advertising:

Develop and manage paid advertising campaigns across platforms such as Google Ads, social media ads, and display networks. Conduct keyword research, create ad copies, and monitor budgets to drive qualified traffic and achieve campaign goals.

8. Market research and competitor analysis:

Stay up-to-date with industry trends, digital marketing best practices, and emerging technologies. Conduct market research and competitor analysis to identify opportunities, benchmark performance, and propose innovative strategies.

9. Reporting and analytics:

Generate regular reports on key performance indicators (KPIs) and present insights and recommendations to the management team. Utilize analytics tools to track campaign success, customer behavior, and website performance.

10. Collaboration and coordination:

Collaborate with cross-functional teams, including design, content, and sales, to ensure consistent brand messaging and effective campaign execution. Coordinate with external vendors and agencies as required.

Qualifications and Skills:

• Higher diploma in marketing, communications, or a related field.
• Proven experience in digital marketing, preferably in a similar role.
• Strong knowledge of digital marketing channels, tools, and techniques.
• Familiarity with web analytics and digital marketing platforms (e.g., Google Analytics, Google Ads, social media management tools).
• Proficiency in content management systems (CMS) and email marketing platforms.
• Solid understanding of SEO principles and best practices.
• Excellent written and verbal communication skills.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Creative thinking and problem-solving skills.
• Strong attention to detail and ability to manage multiple projects simultaneously.
• Self-motivated and able to work both independently and as part of a team.

We CREATE MOMENTS THAT MATTER

No spectacular event ever starts with someone saying, “We just want something ordinary”. At The Moment Collective, we have always created opportunities for people to come together and share unique experiences that result in moments that matter to them. We aim to and pride ourselves in setting the benchmark in experiential marketing. More than just events, it takes a symphony of parts like brand strategy, architecture, content development, experiential design, logistics, production, technology and artistry, all working collectively in harmony to create defining brand moments - that connect to people viscerally.

If you’re someone who loves planning events and all the work that goes into making them happen, then this role is for you!

As a Event Producer, you'll be part of a dynamic team dedicated to crafting unforgettable moments. We believe in the power of exceptional experiences to connect people and brands on a profound level. Collaborate with clients to understand their vision and transform it into innovative event concepts. Design and execute event strategies that engage, captivate, and leave a lasting impression. Coordinate seamlessly with various teams, including brand strategists, designer, and production experts, to ensure flawless event execution. Stay updated with industry trends and emerging technologies to incorporate cutting-edge ideas into our events.

Key Accountabilities:

Client Management

• Participate in the development of solutions that leverage existing offerings and are mutually beneficial for the client and the agency
• Guide the development, crafting and presentation of proposals, scopes of work, schedules and staffing plans as they relate to solutions
• Build and maintain effective client relationships, ensuring that all client’s needs are understood and address it in a timely way
• Ensure clear communication to the client for the assigned program regarding roles and responsibilities, scope, budget, schedules and program status/ action items

Team Management

• Working with the Director, manage the program process from creative through execution using The Moment Collective processes and tools.
• Ensure regular team meetings and manage communications between team members, ensuring all deadlines are met. Effective communication across the team on site and off site
• Oversee team members on execution of all individual job details and responsibilities
• Manage resources; identify, negotiate and book external resources as needed

Budget Management

• Working with the Director, create project budgets forecast and manage the revenue and cost throughout the process
• Ensure appropriate revenue detail to be communicated to the client
• Manage third party costs and negotiation
• Develop and actively manage vendor

Creative Management

• Participate in creative brainstorms to generate ideas for clients
• Continually look for innovative solutions and production methods
• Incorporate cutting-edge ideas into our events

Success Measures

• Success and flawless delivery of project commitments
• Positive team player that inspires others to excel and deliver
• Repeat business with client
• Profitable budget management

The person we are looking for:

• You are absolutely passionate creating moments and setting benchmarks for events and marketing
• Excellent time management skills and have a sense of urgency; proven ability to work on multiple projects at any given time, while driving those around them
• Ability to think on your feet and be part of the solution
• Be as brilliant at working alone (self-motivated) as you are as part of a team (the motivator)
• You remain calm and collected under pressure
• You are an excellent and effective communicator
• You have a good knowledge on technical and logistical aspects of events production
• You have a wide knowledge of the marketing industry and keep up-to-date with the event/ creative/media industry
• You have at least 5 years’ events experience working on both physical and digital events

Why Choose The Moment Collective? At The Moment Collective, we offer more than just a job; we provide a platform for you to unleash your creativity and passion. Join us, and you'll be part of a team that believes in pushing the boundaries of what is possible, creating immersive experiences that resonate with people.

The future has many facets: for the courageous, it is opportunity.

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.  

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.

Manager Pre-owned Car SAles
Porsche Singapore Pte. Ltd.

Porsche Singapore is seeking an experienced Manager for Pre-owned Car Sales to lead and oversee the pre-owned car business management and operations. The successful candidate will be responsible for driving the growth and profitability of our pre-owned car segment, achieving volume and profitability targets, and positioning Porsche Singapore as the preferred dealer for pre-owned Porsches in Singapore.

• Position Porsche Singapore as the authorised and preferred dealer for pre-owned Porsches in Singapore and promote the awareness and benefits of Porsche Approved Programme amongst consumers.
• Develop and implement business strategies, initiatives, and operational plans for the pre-owned car segment to drive growth and achieve volume and profitability targets.
• Develop pre-owned car pricing strategy including setting of residual value, trade-in and selling pricing for pre-owned Porsches.
• Oversee the management of pre-owned car inventory, including strategy development, sourcing, researching, evaluation, purchasing, and pricing vehicles to ensure an efficient pre-owned car stock turnover.
• Develop and execute comprehensive sales and marketing plans to maximise revenue and market share in collaboration with the Marketing team.
• Prepare and manage budgets, forecasts, and financial reports for the pre-owned car division as well as analyse financial performance and implement measures to optimise profitability.
• Coordinate and follow-up with internal and external stakeholders e.g. aftersales workshop on Porsche refurbishment process (i.e. 111 pt. check) to ensure all pre-owned Porsches meet the stringent requirements for Porsche Approved Warranty.
• Conduct regular performance reviews and provide constructive feedback and coaching as well as foster a positive and productive work environment that encourages teamwork, customer excitement and professional growth.
• Build and maintain strong relationships with customers to ensure high levels of customer satisfaction and encourage repeat business.
• Ensure adherence to all relevant laws, regulations, standards and company policies. Stay informed about industry trends, market developments, and competitor activities to refine sales strategies and tactics.

• Bachelor Degree in Business, Economics, Finance or related fields
• 5-8 years of working experience in the Automotive industry
• Experience in leading a pre-owned car operations team in the automotive industry, preferably with high-end brands.
• Proven track record of success in pre-owned car sales
• A team player with excellent leadership, communication and interpersonal skills, able to interact and communicate effectively with internal and external stakeholders
• Strong analytical and problem-solving skills, with the ability to analyse sales data and make informed decisions.
• In-depth knowledge of industry trends, market dynamics, and regulatory requirements.
• Required to perform shift work including weekday evenings, weekends and public holidays
• A valid class 3 driving license and clean driving record

Our client, a company working in the Cyber Security Industry, is looking to hire an IAM Product Manager (Identity Access Management) to join their team in Singapore. Kindly find the details below

Responsibilities:

• You must be able to communicate with all areas of the company.
• You will work with the Product Engineering team and Product Owners in helping to define product features that meet customers’ deployment and usability requirements.
• You will work with the Marketing team in helping them to understand the positioning, key benefits, and target customers of your products.
• Work with Marketing and Product Owners to contribute to product materials, including presentations, case studies, web content, whitepapers and more.
• You will also serve as the internal and external evangelist for your products, including communication with the sales channel and key customers.
• Conduct market research, customer requirements identification, competitive analysis and industry trend studies.
• Manage market requirements ensuring their refinement and continuous assessment with the Product Engineering team.
• Help to define and build a global roadmap based on key market trends and compelling opportunities that differentiates the company in the digital identity market.
• Work with Marketing, Sales, Product Engineering, and Professional Services teams to develop and lead internal content including sales enablement training, FAQs, and cheat sheets to
• Regularly work with strategic partners, sales management, and marketing counterparts to discuss and track progress on business and marketing plans and any open issues.
• Represent as product expert at industry, channel, partner, and customer events. Education and Experience:
• University graduate with a major in Information Technology, Computer Science, or related disciplines and a minimum of 5 years of experience in IAM with emphasis on authentication and mobile security solutions.

Knowledge and Skills

• Technical aptitude, curiosity, and a keen understanding of the IAM and mobile ecosystem and its technical audiences.
• Strong experience as a product manager with a deep understanding of the motivations of technical audiences
• Solid knowledge about product development life cycle and experience involved at various stages including requirement review, UI/UX design, test case review, and production support.
• Strong ability in analyzing data to derive insights and make decisions
• A proven track record of the ability to understand technical personas and build adoption and engagement of new and existing product lines
• Knowledge in mobile/e-banking applications, software/platform architecture, market research, etc.
• Excellent cross-functional collaboration, stakeholder management, and project management skills
• Experience crafting compelling positioning, messaging and thought leadership content
• Ability to effectively influence both internal and external stakeholders across all levels of the organization
• Self-motivated, excellent communication, analytical, logical thinking, problem solving, interpersonal, and writing skills
• Willing to travel across the Asia Pacific region

Highlights:

• This job is an individual contributor sales role with 100% New Customer Development responsibilities at the first stage.
• We are looking for someone with experience in cold calling to develop customers
• This job is based in Singapore, Tai Seng.

We Offer:

• Competitive Compensation
• Comprehensive Training
• Positive Company Culture
• Respectful and Vibrant Working Environment

What You'll Do:

• Seek out potential and new customers who are OEMs, EMS, CEMs, and end-user customers to achieve sales targets.
• Reach out and maintain relationships with customers and suppliers through various channels, including but not limited to cold calling, proposal emails, and in-person meetings.
• Process the sales orders to meet customers' requirement, for example, Spot-buy, lead time buy (bulk production order) and Excess Material resales.
• Oversee the complete sales process, including RFQs, quotations, order processing, and fulfillment, to consistently meet customer expectations.
• Collaborate closely with internal teams, including procurement, QA and QC, logistics and warehouse, and finance, to ensure a seamless and efficient sales process for our customers.
• Contribute to various ad-hoc projects as required, demonstrating flexibility and adaptability in this role.

About You:

• Minimum GCE 'O' Level or equivalent.
• Proficiency in a secondary language, such as Japanese, is a plus.
• Background from a top 50 company in the industry, as well as experience in other SME trading companies, is advantageous.
• A high-energy and persistent approach to sales especially telesales, with a strong drive for success.
• Outgoing personality with excellent communication skills, logical thinking, a positive attitude, and the ability to work under pressure.
• Self-motivated learner with a strong goal-oriented mindset and a knack for independent customer development and business expansion.

Depend Electronics in Singapore

Depend Electronics is a worldwide supplier and exporter of electronic components, specializing in CPU, Memory, PC/Service Peripherals, LCD panels, Active and Passive components. Depend Electronics has expanded to Singapore and we're looking for talented individuals to join us. As part of our founding team, you'll have the flexibility to contribute your ideas and shape our Singapore-based company. Join us in a dynamic and innovative environment where your passion and contributions can make a difference. Submit your application and resume to the provided contact information and be a part of our success story.

Responsibilities:

• To ensure delivery of SLA's with customer in a fast growing sector, including managing/implementing operations in accordance with the DSC standards.
• Reviews monthly operational performance with site customers and provide solution to drive for operational excellence
• Build a strong win-win customer relationship so as to ensure customer retention and development solution to growth existing business
• Frequently review, align and keep management team updated on operational issues and performances indices such as utilization, productivity, space and resources management, training and hiring
• Manage the planning process to ensure all daily operation activities are executed and meet according to the customer service levels
• Drive high performance in own team with focus on quality, service and cost
• Actively promote the exchange and adoption of Best Practices within the country to leverage collective learning and to improve consistency and productivity
• Continually review and improve business processes to improve service quality and productivity
• Manage the effective implementation and use of the appropriate technology in all sections of the service chain, to enhance service and improve productivity
• Analyse opportunities for warehouse automation
• Project management support for joint projects with Customers as well as internal projects

Requirements:

• Degree in Logistics / Supply Chain Management preferred.
• Minimum 3 years experience in Operations Management
• High proficiency in Excel. VBA, Access, SQL, PowerBI skills will be an advantage
• Must be highly motivated and able to supervise headcount of more than 10 and manage relationships with all levels of staff and customers
• Have excellent verbal, written and presentation skills

THE MISSION

We’re looking for an ambitious Retail Manager which helps us to shape and drive the future growth of Givenchy in Singapore.

As Retail Manager Singapore you will be overseeing and implementing the retail strategy for Givenchy in the assigned doors (boutiques, department stores & Sephora). You enjoy networking with retail business stakeholders such as: department store managers, tenant managers, and sales floor manager. Additionally, you have a strong passion to elevate the presentation of our brand is always excellent.

You’ll be an inspiring coach of the Beauty Consultants and convey with enthusiasm and passion a strong team spirit.

Reporting to: Regional Senior Sales & Retail Manager, South-east Asia

MAIN RESPONSIBILITIES

▪ Develop and execute the retail strategy, in line with Givenchy’s objectives and enhance the customer experience

▪ Maximize retail performance, sales growth, and profitability

▪ Visit boutiques, counters & Sephora stores on a weekly basis, the expectation is to spend 80% of the time in the field

▪ Monitor sales and inventory levels, analyze data and trends and make informed decisions to drive business growth

▪ Ensure that visual merchandising, customer service, and operational standards are consistently met across all stores

▪ Cultivate a close collaborative relationship with retailers, operational local teams and external partners to garner best in class support for brands

▪ Analyze sales data, key performance indicators (KPIs), and market trends

▪ Gather monthly sell out data & feedback for analysis vs. target, competitors and shop trend & propose corrective action plans to further strengthen sell out performance.

▪ Collaborate closely with the regional marketing team to develop effective in-store activations and mechanics to drive the brand’s business and also provide regular constructive feedback of what may help to drive the brand further in terms of customers recruitment, conversion and retention

▪ Supervise and execute the promotional activities formulated by Marketing department ▪ Recruit, train, supervise & most importantly motivate the front-line staff (Beauty Consultants & Promoters)

▪ Lead, plan, deploy and follow through on the monthly sales objectives of the Beauty Consultants and follow-up on achievement.

▪ Ensure boutique/counter teams mastership and consistent daily use of tools, operating standards in line with Retail Audit SOPs & execution

▪ Ensure grooming standards, sales technics, product knowledge are well respected.

▪ Work hand in hand with Training team to recommend & implement the most effective retail actions on training and client satisfaction projects (i.e., consumer survey)

▪ Manage preparation status and feedback report for each promotional event.

▪ Look out for opportunities to have extra space, visuals, promotion events etc.

Job Description

Team Summary Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. In Asia Pacific (AP), VCA has geographically focused teams and the Hub team which provides expertise in specific industry or functional verticals (Digital, Strategy, Risk, New Flows, Acquiring, Portfolio Optimization)

What a Manager, Strategy Practice, Visa Consulting & Analytics does at Visa:

We are looking for an individual to join us as a Manager in Visa Consulting and Analytics, Strategy Practice, based in Singapore. This individual will act as a Subject Matter Expert (SME) for digital payments across Asia Pacific working closely with the Practice Lead, and the country teams. The Manager will be responsible for leading significant components of client consulting engagements, within the digital & strategy vertical. Typically, this will involve the Manager interacting with the client team, gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations.

The Manager will also manage a pipeline of engagements from early lead stages through to signature, project kick-off and delivery. These engagements will vary greatly in scope and value and, although the pipeline will be driven mainly by traditional bank card issuers, the Consultant range will also encompass merchants, acquirers and processors; government entities; as well as new entrants and non-traditional players in the virtual and physical payments ecosystem.

Usually, 2-4 months in duration and running in parallel, potential projects could include payment strategy review and roadmap design, digital payments wallet assessment and launch, mobile banking App review and enhancement. It would also include driving strategy engagements on client portfolios powered by Visa’s data, collaborating closely with the data science teams on building data driven solutions to drive digitization and growth of payments with clients, development of industry landscape evaluations and best practices.

The Manager will be responsible for identifying potential clients’ business pain-points and areas for strategy and process improvement, thereby defining project scope deliverables and revenue opportunity to sell-in client engagement projects and building new practice solutions.

• The Visa Consulting Manager will deliver consulting support and projects to VISA's key clients across the AP region
• Understand our customers’ business objectives, needs, plans with the AP team in clusters/markets, and bring valuable insights
• Identify opportunities and potential for improvement to help Visa clients in growing their business
• Develop and propose appropriate strategies and business solutions to the clients and manage the delivery of high quality consultancy engagements in the region
• Management of internal and external project team members and gain consensus with others and coordinate team of consultants and subject matter experts around goal
• Support Consulting Team and the broader VCA AP team in achieving the goals across the clusters as well as to support Account Executives in subject expertise areas
• Leverage Visa’s innovation, product and data capabilities to further grow our clients’ business by working together with the sales and product teams as well as the Visa Innovation and Data Sciences team

Why this is important to Visa

With a rapid change in the payment landscape, new regulations around Open banking and Open data, new bank licenses and emergency of new fintech players – the payment ecosystem is rapidly evolving and our clients are looking to Visa as the payment experts to help them navigate through the opportunities and challenges that these changes pose. Visa with its global reach and clients across regions is seen as to be best placed to assist our clients sharing global trends and best practices as they try to solve strategic business problems and drive growth in payments through digitization. A new role within the Hub, we are looking for an individual to join us as Manager – Strategy Practice. The role will support and deliver projects across the AP region and will work on consulting engagements for Visa clients in driving client’s payments roadmap and digital strategies, enabling growth of digital payments and experiences, using the power of Visa data and analytics to solve clients pain points and solve business issues for our clients including

advising on growth partnership, product strategies, banking experience. These consulting engagements will help Visa clients address challenges and opportunities related to Digital customer engagement and Digital transformation. Consulting engagements will allow Visa clients define strategic directions, enhance channels and improve infrastructure and servicing.

JOB SCOPES

-Manage and supervise staff of assigned properties

-Be responsible for the day-to-day operations of all the sites

-Plan, execute and supervise all the facilities' management and operational activities

-Conduct meetings, project co-ordination in residential/Commercial strata development

- Lead a team of technical officers or technicians in troubleshooting, preventive management and breakdown maintenance

JOB REQUIREMENT

-Candidate with self drive possess Professional Certificate/ Diploma or degree in Estate Management or related disciplines.

-Previous experience in managing condominiums, industrial or commercial buildings.

-Good interpersonal, communication and leadership skills

-Knowledge of Management Corporation Strata Title (MCST) and Building Maintenance & Strata Management (BMSM) Act

MULTIPLE LOCATIONS AVAILABLE

Summary

This position is responsible for the management of sales activities in line with the annual sales and marketing plan and to achieve/exceed budget in executing the sales strategy of the Hotel.

Job Responsibilities

• Achieve daily targeted number of sales calls with effectiveness.
• Plan site inspections/entertainment meetings per week to qualify potential accounts or new accounts.
• Prepare monthly action plan for main market segment.
• Perform monthly review account profile on room nights production and average rate.
• Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge.
• Fully responsible of accounts under his/her management, including contracting, updating profile and renewing contracts.
• Update management on VIP arrivals, meet and greet accordingly.
• Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue.
• Conduct negotiations to achieve the best profit and rates for the Hotel.
• Attend hotel clients and local community business events to network and maintain high visibility.

About Us:

Portcast is Singapore-based B2B SaaS platform providing real time vessel and container visibility, tracking and dynamic predictive analytics for LSPs, LogTech, Shippers & BCOs. We’re focused on building the next-gen visibility platform to predict how cargo moves across the world and enable data-driven decisions. Backed by some of the major investors in the tech industry, we believe that the logistics industry is at the inflection point of large-scale digitization.

We are a team of ambitious industry experts, data storytellers and passionate engineers. We offer a fast-paced, innovative environment where you will be empowered to sell our AI-product to C-level executives. We are customer-obsessed and are constantly working to provide our customers access to actionable and insightful data to build resilient supply chains.

By leveraging proprietary machine learning algorithms and real-time external market data, Portcast empowers its clients achieve real-time visibility, reduce operational costs and improve customer experience, thereby improving supply chain profitability. Our proprietary data analytics engine is custom-designed for the logistics industry.

About the role:

We are seeking a driven, customer-centric, innovative, and results-oriented Account Manager to focus on the Japanese market. You will be instrumental in establishing and expanding our market presence. This role involves handling and supporting Customer Success and working closely with our channel partner in Japan. It is a combination of hunting for new business, being deeply involved with the product, and managing the partner account. You will handle and solve technical queries from leads in Japan and leads from our partner.

What success looks like in this role:

• Consistently meeting or exceeding the company’s quarterly and annual sales goals within the Japanese market through your ambitious approach in sales & account management.

• A consistent and growing stream of clients in Japan opting for paid trials and subsequently becoming customers.

What You’ll Do:

• Develop and execute a strategic sales plan tailored to the Japanese market to expand our customer base and solidify our market presence.
• Handle and solve technical queries from leads in Japan or leads from our partner.
• Work closely with Customer Success, translating Japanese to English to ensure a smooth handover of accounts after closing, facilitating a seamless transition for trial management and ongoing customer support.
• Lead end-to-end sales processes, from lead generation to closing SaaS contracts with senior executives in Japanese B2B companies.
• Proactively hunt for new customers and nurture leads within Japan, leveraging your personal network, proactive lead generation efforts, and market insights.
• Drive pipeline growth by identifying and engaging potential clients in Japan, as well as forecasting sales targets.
• Collaborate with marketing and product teams to refine sales assets and product offerings to suit the Japanese market.
• Provide regular updates on sales metrics, pipeline status, challenges, and support needs, while also offering insights for product improvements specific to the Japanese market.

To thrive in this role, you must have:

• Account Management experience, both hunting and farming, with a proven target achievement and a consistent record of exceeding quotas.
• Proven career in commercial or sales roles within the logistics & shipping industry, or related sectors such as ocean freight or maritime space, specifically within the Japanese market.
• Preferably experienced in B2B SaaS sales.
• Comfortable immersing yourself in the product, troubleshooting issues independently, and involving leadership only in case of bottlenecks or critical issues.
• Curiosity to be deeply involved in the product, understand customer use cases, solve tech queries, and support Customer Success with any translation needed from Japanese accounts.
• Strong ability to create and implement sales plans in a fast-paced environment, with specific experience in the Japanese market.
• Demonstrated ability to lead by example and dive into the details to achieve goals.
• Proven ability to pitch to senior executives and navigate complex sales cycles, with an understanding of Japanese business culture and practices.
• Outstanding presentation and negotiation skills, with a knack for closing deals effectively in Japan.
• Native-level proficiency in Japanese and fluency in English, with excellent communication skills in both languages.
• In-depth knowledge of Japanese business etiquette and cultural norms to effectively engage with local clients.
• Self-starter with the ability to take ownership of the sales process from end to end, capable of working autonomously and driving results without constant oversight.

Join us at Portcast and be part of a high performing team that is shaping the future of the logistics and shipping industry through cutting-edge predictive analytics. If you are passionate about sales, innovation, and the Japanese market, we want to hear from you!