Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• · Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

1. OPERATION PERFORMANCE

Provide strategic support and assistance to the Operations Manager and Assistant Operations Manager on the following key administrative functions:

❖ Monitoring outlet performance on social media on a daily basis and implement ongoing strategy to maintain desired review and rating.

✓ Facebook, Google and TripAdvisor 4.5

❖ Populate and analyses guests’ feedback to identify and strategize room for improvement.

❖ Analyses daily sales performance to identify under performance area and presents improvement strategies.

❖ Prepares information to disseminate to team during daily pre-service briefing in terms of performance report, guests’ feedback, product knowledge and any relevant matters towards improvement of service.

❖ Follow up with respective team members assigned to stock control, HR matters, FFE on any pending or outstanding matters to be resolved.

❖ Ensure end of shift Daily Sales Reporting and cashier reconciliation are done and reported accurately in line with company policies and procedures.

❖ Ensure sufficient security personnel are scheduled to meet day-to-day demand and in compliance with legal requirement. (NIGHT BUSINESS)

❖ Be updated with relevant licences and any form of contracts to ensure they are valid and in compliance with respective legislation or agreement. (NIGHT BUSINESS)

2. LEARNING AND DEVELOPMENT

❖ Coordinate closely with HR on OJT for all new employee following the 1-Group Training Outline.

❖ Develop, monitor and schedule OJTs in compliance with HR policies and procedures for all staff to ensure that they are equipped with the necessary tools, skills and knowledge relevant to the outlet productivity and efficiency needs.

❖ Regularly monitor and conduct training needs analysis of staff to identify improvement needed for their personal development towards achieving company’s objectives.

❖ View training as on-going practice, develop weekly and monthly training plan.

3. PEOPLE MANAGEMENT

❖ Display the suitable management/leadership style that would nurtures healthy workplace relationship and sense of belonging.

❖ Be the outlet’s ambassador in promoting open discussion, collective leadership and equal opportunity among all staff.

❖ Ensure that all staff are kept updated on new company’s policy & procedures and briefed on the company’s vision & mission.

❖ Disputes, disciplinary actions and performance management are conducted fairly, timely and unbiased in compliance with HR standard operating procedures, policies and procedures.

❖ Monitor staff scheduling and maintain labour cost as per budget.

❖ Participating in HR recruitment processes in accordance to stipulated policies and procedures.

❖ Ensure team members entitlements and benefits are up to date with HR department and relevant claims are attended to promptly.

Page 5 of 7

❖ Accountable for submission and accuracy of staff timesheet to avoid dispute.

❖ Arrange 1:1

4. EVENT MANAGEMENT

❖ Working closely with event team on monitoring event conversation rates meet desired target. Continuously review all enquiries, providing support in ensuring event enquiries are attended.

❖ Attend personally or assigns a 2IC manager to attend the EO meeting and ensure timely operational plans and necessary liaison are made in expediting the event’s requirements.

❖ Coordinate with Senior Team Members on manpower requirement and arrangements.

❖ Conduct personally or assign a 2IC manager for the pre event briefing with Event Coordinator and event’s client to ensure all requirements are met to client’s satisfaction (BIBOL).

❖ Conduct pre event briefing with team members on event’s requirements, special requests, service sequence etc

5. SALES & MARKETING PLANNING AND STRATEGY

❖ Work closely with marketing team to develop plans and strategy to drive revenue, footfall and increase brand awareness which are align with the Group Vision Mission, Business Vision Mission, VPC, USP and Brand Pillars managing both Offline & Online Business.

❖ Ensure that marketing team update social media presence and all comments and feedbacks are responded timely and accordingly, in a professional manner.

❖ Coordinating with marketing team to ensure that all promotional aspects or materials are accurate and posted respectively within timeline.

❖ Disseminate information and mechanics on marketing drives with team members to ensure operational follow ups are executed.

6. FINANCIAL MANAGEMENT

❖ Prepares daily and monthly revenue targets to be submitted to finance department.

❖ Ensure sales transactions are carried out in accordance to company’s policies and procedures.

❖ Follow up with assigned team member to ensure cash/sales reconciliation at end of day is performed per standard operating procedures and in compliance with finance department policies and procedures.

❖ Daily Sales Target spreadsheet and Daily Sales Report are updated and filled up respectively before sending to the respective DSR forwarders list

❖ Ensure that the Cost of Goods are monitored and maintained accordingly through authorized procurements, submission of invoices to Finance and updating of Eatec.

❖ Generate Product Mix daily, weekly or monthly where deemed necessary to monitor discrepancies and analyse items sales performance.

❖ Responsible for accurate configuration of Agilisys.

❖ Approve and review business petty cash claims.

7. REPAIR & MAINTENANCE

❖ Conduct periodical checks on the entire venue and its surrounding, create a snag list of FF&E items requiring repair or maintenance.

❖ Ensure proper maintenance of all the system which includes and not limited to Agilisys, Av & Sound, Projectors.

❖ Responsible for acquiring quotation for approval by Direct Report on items needing repair or maintenance.

❖ Inspect and identify areas that are not in compliance with prevailing health and safety legislations and necessary immediate action is taken to rectify.

Application Mode

• Apply by Whatsapp +65 85229666

Job Responsibilities:

• Lead and supervise the team which includes inspecting table and work area layouts and settings, ensuring service quality and any other hygiene matters
• Play a pivotal role in making decision on staff termination cases
• Assist the Assistant Restaurant Manager/ Restaurant Manager in carrying out his function of efficiently administering and organizing the restaurant into a profitable center and increasing revenue
• Conduct departmental SOP training for all staff to maintain a consistent best in class service standards and conduct
• Conduct end of probation review for new hires
• In-charge of duty roster, product quality, food cost, staff recruitment.
• Work with Human Resource Department in handling staff grievances and disciplinary issues.
• Attend all meetings and training programs when required.
• Assist in forecasting staff requirements and in scheduling day off, leaves, and overtime requirements
• Lead and motivate staff in achieving sales targets and customer satisfaction
• Involve, prepare pre-service meetings
• Keep the Outlet In-Charge/Manager informed on all items of interest
• Enforce hygiene regulations and upkeep restaurant cleanliness and hygiene standards
• Maintain excellent customer service standards and execution of promotions in outlet.
• Undertake any other related task/duty/assignment that may be given by the Assistant Restaurant Manager/ Restaurant Manager

**Variable Bonus, Merit Increment & Promotion, Staff Discount, Full Attendance Award, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift** (Terms & Conditions apply)

Job Description & Requirements

Here’s what your responsibilities will be:

• Provide excellent customer service, accurate information, inspiring your team to deliver a great shopping experience
• Recommend and promote products to customers, executing campaigns and activities in store
• Accurate stock movement’s admin (e.g. delivery check, stock transfer)
• Maintaining an overview of your outlet to drive sales and profitability
• Acting as a role model to your team, inspiring and developing them to be future leaders
• Responsible for achieving sales target.

Requirements:

• Be able to work collaboratively in a team
• Good communication and negotiation skills
• Able to work on retail operational hours which includes Weekends and Public Holidays
• Ability to prioritize, work under pressure, meet deadlines, and handle customers professionally
• Possess good interpersonal skills and be able to work independently
• 6 days, 9 /12 hour shift (rotation of shift)

We are looking for Sales Manager to help us to increase revenue growth

Individual passionate about sales and closing deals, finding fulfillment in each successful transaction. Responsibility and patience are paramount qualities in a sales position.

Candidates must possess /Bachelor/Master degree.

Excellent communication, presentation and interpersonal skills.

More than 3-5 years working experience

Responsible for all sales activities

·

If you can work independently and with positive work attitude , can take care of the job and complete multiple projects within timeline , please sent your resume to [email protected]

S. A E & C (S) PTE LTD

Project Manager

Salary range – S$6,500.00 to S$8,500.00

Job Description – Project Manager

Responsibilities

- To be responsible for the smooth completion of the assigned project, in terms of both administrative and operational aspects

- To attend site meetings with the Main-Contractor and/or Sub-Contractor(s) whenever necessary with regards to any site issues, and to update our own construction team

- To make sure site work progress follows the Schedule given by the Main-Contractor

- To work closely with main-office staff to prepare monthly Progress Claims, Payment Certificates, or the like.

- Prepare Minutes of Meetings for all joint meetings held with Main-Contractors, Sub-Contractors, or site personnel.

- To advise both Main-Contractor and Sub-Contractor personnel on technical knowledge pertaining to site works (E.g. Reference lines, datum lines, etc).

- To study shop-drawings and make sure the project team has the latest set

- To manage and review Sub-Contractor(s) and their monthly performance.

- To prepare Method of Statement as and when necessary, for specific works.

- To manage and account for all materials & equipment delivered to site

- To prepare and manage worker Organizational Chart for both the Company’s workers and Supply Worker alike.

- To prepare and manage site Tools List. Any material or tools left on site premises must be accounted for at all times.

- To manage workers’ time cards. Must make sure workers, especially supply workers, do not work unnecessary overtime. Any overtime works must be first approved by the Managing Director before commencement.

- To prepare and manage the site tools sign-in/out list.

- Any other ad hoc duties assigned by the Managing Director.

Requirements

- Minimum Degree in Civil Engineering or similar course

- Has at least 5 years of experience in Singapore in the related field

- Has experience working for LTA projects / high-rise buildings

- Able to read and understand construction drawings

- Must have good interpersonal / social skills to explain, communicate, liaise, negotiate with the Managing Director, own construction team, main-contractors and/or subcontractors

Expectations

- Have good work ethics and shows camaraderie with other employees

- Have good presentation skills (Organized and neat in preparing documents)

- Have good interpersonal skills

- Have good reporting skills to top management

- Is self-motivated and willing to learn

- Is able to perform in challenging environment

- Values respect, responsibility and humility

Interested candidates who meet the qualifications and requirements may email their resumes.

Only short-listed candidates will be notified

Role of Position

Leading a team of Workplace Safety & Health Staff, the incumbent is overall responsible for the functions of the organizations EHS Team and the effective implementation of the Organizations SHMS within all departments and

sites.

Key Performance Outcome Measurements

· Responsible for the scheduling and delivery of timelines integrated within the Organization’s SHMS;

· Effective deployment of EHS personnel within the Organization;

· Review of outgoing EHS documentation to external agencies;

· Monitor EHS inventories;

· Monitoring and analysing CAPA request submissions;

· Monitor development of Organization’s internal EHS training plan for purpose of continual improvement;

· Monitor the assessment of shortlisting suppliers/vendors engaged by the Organization;

· Monitor the closure for inspections conducted within the Organization and the resultant trends analysis and to implement appropriate initiative to promote continual improvement;

· Monitor all applicable legal requirements to ensure that they are identified, evaluated, communicated and documented.

Main Duties and Responsibilities

· Plans, organizes and manages the activities of EHS function to fulfil the requirements set out in the Organizations SHMS;

· Provides effective leadership to team members ensuring good employee morale and performance;

· Motivates, coaches and counsels team members on an ongoing basis and ensures that good team work and esprit-de-corps exist in the EHS Department;

· Engages and disciplines poorly performing members within the EHS team;

· Co-ordinates the work of WSHO cum ECOs and allocate tasks;

· Develops good professional working relationships with suppliers, vendors, contractors, clients and consultants;

· Ensures that EHS functions are carried out in a highly ethical manner and all decisions are made on objective grounds;

· To lead the EHS functions effectively and to innovate for continuous improvement;

· Organizes monthly dialogue sessions with EHS team members;

· Ensures convening of monthly corporate EHS meeting;

· Any other duties as may be assigned.

Qualification

· Degree in Environmental Safety and Health and,

· WSQ Specialist Diploma in Workplace Safety and Health or,

· Safety Officer Training Certificate, supplemented with Risk Management Course Certificate and Managing Work at Heights Course or Higher;

· Certificate of Performance - Environmental Control Officer’s Course;

· Certificate of Registration for Workplace Safety and Health Officers;

· Certificate of Registration for Environmental Control Officers.

Approximate Years of Experience

· 5 years practicing as an EHS Manager, and;

· Minimum 5 year post registration of Workplace Safety and Health Officers with the Ministry of Manpower.

Type of Experience:

· Experience in Civil/A&A construction organizations as an EHS Manager

· Experience in liaising with authorities

· Experience in auditing (SHMS)

· Experience in MNC outfit

· Competent in all aspects of EHS

Job Description & Requirements

Administrative Manager, also known as Head Administrator or Office Manager, is in charge of coordinating an organization's administration system and general workflows. Their duties include supervising staff, facilitating communication throughout a company and developing procedures to make a workplace more efficient.

Responsibilities:

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Manage organization's certifications (Apply/Renew)
• In-charge of basic IT support to the staff
• Work closely with HR Department

Requirements:

• Proven experience as administration manager
• In-depth understanding of office management procedures and departmental and legal policies
• Familiarity with financial and facilities management principles
• Proficient in MS Office
• An analytical & attentive mind with problem-solving skills
• Excellent organizational and multitasking abilities

2. SKILLS

• Coaching
• Construction Management
• Construction
• Tax
• Inventory
• Purchasing
• Office Management
• Administration
• Payroll
• MS Office
• Attentive
• Office Administration
• Accounting
• Civil Engineering
• Performance Management
• Facilities Management

Responsibilities:

• Able to handle multiple job sites / projects

• Able to liaise with factory carpenters carpentry production works

• Able to communicate fluently with client’s representative, landlord and authorities

• Able to conduct proper inspection for takeover and handover job site on time

• Conducting regular site inspections to assess project progress, identify risks, and ensure compliance with safety protocols and regulatory requirements.

• Managing schedules, budgets, and resources, and coordinating with clients, stakeholders, consultants, and subcontractors

• Work closely with QS on all material ordering

• Assist the Project Director with additional Project Management responsibilities as needed.

Qualifications

• Experience in Project Management, or a related field will be an added advantage.

• Be willing to work onsite for commercial projects.

• Good communication and coordination skills.

• Quickly learning ability.

• Good English and Chinese skill (Listening, oral, read and writing). Can communicate in speaking and writing.

• Self-motivated and committed learner.

• A good team player.

• Working rights required for this role.

• Preferably able to start work immediately.

• Recruiting, hiring and training all restaurant staff, including servers and hosts
• Scheduling employees to ensure shifts have proper coverage
• Streamlining the restaurant processes to improve the guest experience
• Monitoring restaurant finances, including sales and expenses
• Enforcing food handling regulations and other guidelines to increase guest safety
• Promoting the restaurant and finding ways to bring in more customers
• Handling customer complaints
• Completing necessary paperwork, such as sales, inventory and staff attendance reports

Qualifications & Experience

Possesses a degree in accounting, business, economics, finance, or related fields.

Minimum 5 years of experience in a financial management role; experience in the automobile industry will be an added advantage.

Able to communicate effectively in both written and verbal form, and possess good public speaking skills.

Has a deep understanding of data privacy standards, business principles, and practices.

Has superior attention to detail, problem-solving, and multi-tasking skills.

Excellent organisational and planning skills with the capacity to be hands-on and work with operations to achieve business excellence.

Upholds strong integrity and honesty in daily operations.

Proficient in MS Office tools; specifically MS Word, Excel, PowerPoint, Teams, and accounting system Xero.

Tasks & Responsibilities

Manage the full spectrum of day-to-day finance and accounts operations including AR, AP, P&L, balance sheet, and GST submissions.

Ensure compliance with local tax and accounting regulations, including timely and accurate filings.

Basic HR duties including payroll, CPF, and income tax submissions.

Handle IRAS queries, Group Annual Return, and Group Consolidation Report.

Ensure timely preparation of financial statement reports and analysis for both internal and external stakeholders.

Support the Senior Management team on ad-hoc business expansion activities and fundraising exercises.

Work with auditors on annual audit reports and queries.

Location: Singapore
Job Type: Full-time

Job Overview:

Flashing is an innovative local delivery service company dedicated to providing efficient and convenient delivery experiences for our customers. We are looking for an experienced Rider Manager to join our team, responsible for managing and supporting our rider team, optimizing performance, and coordinating daily operations.

Key Responsibilities:

• Rider Recruitment and Training: Oversee the recruitment process of riders and ensure new riders are onboarded and trained according to company standards.
• Performance Management: Monitor and optimize rider performance based on the company’s star-rating evaluation system, ensuring compliance with platform standards.
• Team Leadership and Support: Provide daily support to the rider team, addressing any issues they encounter on the job and fostering team cohesion and morale.
• Rewards and Incentive Management: Manage and implement the company’s rider reward mechanisms, including star bonuses and the monthly reward pool system.
• Complaint and Dispute Resolution: Handle and resolve rider-customer disputes or complaints in a timely manner, ensuring issues are efficiently managed and company reputation is maintained.
• Data Analysis and Reporting: Regularly analyze rider performance data, generate reports, and propose improvements to enhance overall operational efficiency.
• Policy Enforcement: Ensure riders adhere to platform operational policies, including penalties for lateness, order cancellation rates, etc.

Job Requirements:

• Experience: At least 3 years of team management experience, preferably in the delivery industry or a related field.
• Leadership: Strong leadership skills with the ability to motivate and lead teams toward high-performance goals.
• Communication: Excellent communication skills to maintain effective interactions with riders, customers, and internal departments.
• Problem-solving: Ability to solve complex issues and make quick decisions under pressure.
• Data Analysis: Proficiency in using Excel or other data analysis tools to make data-driven operational decisions.
• Languages: Good command of both English and Chinese.

Benefits:

• Competitive salary and performance-based bonuses
• Opportunity to be part of a fast-growing, innovative platform with ample career development prospects
• Flexible working hours and diverse working environment
• Regular team activities and company benefits

Job Description:

• Play a key role in determining appropriate investment strategies and generating investment ideas for the portfolio.
• Responsible for establishing funds which are more Fixed income related.
• Keep abreast of market trends and risks that could affect the fund performance. Implement effective daily operational controls and processes for managing of the fund.
• Present investment ideas and report the performance of the portfolio to the investment committee and work closely with risk and compliance teams to ensure all policies and regulatory requirements are complied with.
• The role is based in Singapore.

Requirements:

• A master degree with an emphasis in Finance and Economics or an equivalent advanced degree preferred
• CFA, FRM and/or CAIA designations are highly desirable
• At least 5 years of Fixed Income portfolio management experience
• Outstanding commercial acumen, presentation, verbal, and strong written skills in English and Chinese as you will be required to liaise with Chinese speaking clients
• Outstanding influencing and interpersonal skills can communicate effectively with multi-functional/ cross-regional teams and with senior management; Ability to exercise independent judgement and discretion.
• Result oriented, dedicated, hardworking and can work on own initiative whilst also working collaboratively and deliver on time with a high level of integrity, sense of urgency, attention to detail and quality standards

Get to know our Team:

We believe that the built environment of the future is sustainable and inclusive for everyone to enjoy a quality lifestyle as we work and play in Singapore. We are on a common mission to build that future.

Get to know the Role:

An Assistant Project Manager (APM) assists the PM in his role, collaborates with the Quantity Surveyor, Site Engineers and Supervisors in planning, budgeting, allocating resources, and providing timely completion of the project. They also ensure that the project is completed within the set budget and is within the scope to the expected high quality and results.

• Accountable for the overall implementation and completion of projects within projected time, cost and quality
• Lead and collaborate with all relevant stakeholders to determine the specifications of the project, planning and execution of day-to-day operations on site
• Negotiate contracts with external vendors to reach profitable agreements
• Obtain permits and licenses from appropriate authorities, and ensure that the sites comply with all regulations, e.g.: MOM, NEA, HDB, etc.
• Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations
• Plan all construction operations and schedule intermediate phases to ensure deadlines will be met
• Acquire equipment and material and monitor stocks to timely handle inadequacies
• Supervise the work of the project team and provide the necessary guidance, or resolve issues and conflicts swiftly
• Evaluate progress and prepare detailed reports for the management in a timely manner
• Ensure adherence to all health and safety standards and report issues
• Submission of all official documents such as RFA/RFI, Method statements to consultants and authorities
• Providing support to project manager for work scheduling in terms of P6/MS projects or via excel micro-schedules
• Liaising with suppliers and material providers for submissions and owner reviews Assist project manager or higher management with data tracking for works done on site

The Must-haves:

• Bachelor's Degree in Civil Engineering from a recognized university, e.g.: PEB, BCA, SIA, etc.
• Proficient knowledge in building and construction works with detailed knowledge for building processes
• Proficient in Microsoft Projects/Primavera P6 or other relevant construction software
• Min 1-2 years experience in construction project management
• Good teamwork and communication skills
• Good planning and time management skills
• A dynamic, positive and forward-thinking personality with the ability to work under time pressure and remain calm in a fast-paced environment

The Nice-to-haves:

• Use of AutoCad, BIM, etc.
• PMP or equivalent certification will be an advantage
• Excellent client-facing communication skills

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

The successful candidate will join the Deposits team and will be responsible to grow and service a portfolio of Fixed Deposits customers comprising both personal and corporate customers. He/She is expected to expand the deposit base and to participate actively in the Bank's marketing activities. He/She must be familiar with customer onboarding process including performing required due diligence screening and KYC on the prospective customers and also performing the periodic KYC reviews. He/She is also required to attend to the banking needs of the portfolio of customers on their transactions for all accounts maintained with the Bank and to manage the relationships.

The preferred candidate must satisfy the following requirements:

• Recognized Degree
• 3 to 5 years' experience in a similar role
• Demonstrate maturity and confidence in handling difficult situations
• Able to work independently and under pressure and tight timelines
• Good interpersonal and communications skills
• Understanding of the Thai language/Bahasa Indonesia will be a plus

About the role – Operations Associate

Be part of an experienced team of cool-headed veterans whose responsibilities include order fulfillment and partner collaboration for all transaction-related processes. In the Transaction Operations team, you ARE the heartbeat of the company – and in this way, all of us other bodyparts can function properly, too.

The Operations Associate shall:

· Be the point of contact for internal and external stakeholders for everything operations;

· Fulfil customers’ transactions at the backend in a timely manner;

· Consult with the Treasury and Frontliner teams as needed;

· Regularly update the ERP & CRM to keep the rest of the stakeholders apprised;

· Upkeep their knowledge in the various product specifications and maintain diligence with compliance requirements;

· Stay focused on market movements and move fast to catch upsides; and

· Output useful reports of Operational efforts on a periodic basis.

About the role’s requirements

The candidate is expected to, at minimum:

· Have completed secondary education or possess 1 year of equivalent professional experience in a customer service environment;

· Be proficient in the English language, both written and spoken, and be able to demonstrate excellent communication skills;

· Preferably also be conversationally proficient in Mandarin and/or Bahasa Indonesia (in line with our products’ target clientele);

· Possess excellent skills in computer software usage;

· Be able to demonstrate strong focus and concentration to avoid mishaps in a role where a single digit mistake could mean actual monetary losses;

· Be able to speak and write Chinese will be a plus;

· Be able to problem-solve, move quick, and exhibit urgency when needed; and

· Must be a Singaporean or PR,

ROLES & RESPONSIBILITIES

· Supervise and manage a team of operations staff to ensure the efficiency of all outlets.

· Report and assist Operations Manager with the entire operations.

· Enforce compliance to the mandatory hygiene standards and requirements.

· Provide training and coaching about business food range and food production according to established standards.

· File weekly records for hygiene check lists & photos.

· Set up of bazzars at various locations.

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents.

· Assist in operations (front end/back end)

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary.

· Rostering and scheduling of staff for various outlets.

REQUIREMENTS

· Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

· Strong communication, interpersonal, and management skills

· Energetic, positive-minded individual

· Able to work independently and in a team

· Class 3 preferred

We are seeking a highly motivated and eager individual to join our dynamic team as an Entry Level Mariculture & Ornamental Fish Enthusiast. In this exciting role, you will gain hands-on experience in all operations, from understanding the intricate lives of corals and fish to supporting our sales and inventory management processes.

Responsibilities:

• Immerse yourself in our company culture, learning about our mission, products, and operations.
• Develop a deep understanding of our mariculture corals and ornamental fish, their specific needs, and market trends.
• Assist in daily tasks like tank maintenance, water quality testing, feeding, and animal husbandry.
• Observe and learn the sales process, gaining insights into customer interaction and sales strategies.
• Learn about stock control procedures and contribute to maintaining accurate and efficient inventory levels.
• Participate in research initiatives, attend industry events, and network with professionals.

Qualifications:

• Passionate about marine life and the ornamental fish industry.
• Strong work ethic, dedication to quality, and a willingness to learn.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Attention to detail and a commitment to safety.
• Basic understanding of biology and animal husbandry preferred.
• Class 3 License Required.

1. Excellent Communicator with pleasant charisma. Provide a high quality of service and deliver excellent dining experience to all customers.

2. Ensure good customer experience, satisfaction, and customer loyalty.

3. Building rapport with customers to gather food and service feedback from both existing and new ones.

4. Ensure the smooth running of the restaurant operations in line with the company’s business objectives.

5. To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with MOH’s legislation and company policies and procedures.

6. Good knowledge of all menus. Up-selling of our products and being able to recommend items when asked by customers.

7. Able to work efficiently in a team and respond cooperatively to the requirements of other team members.

8. Perform other administrative duties as necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

Job Description:

• Oversee and manage daily delivery operations, including planning, implementation, and execution to ensure smooth workflows.
• Ensure operational processes meet client expectations, providing timely and accurate deliveries.
• Conduct training programs for new workers to ensure they are familiar with company procedures and safety practices.
• Regularly review and update company policies and procedures to remain compliant with industry standards.
• Handle customer complaints, ensuring prompt service recovery and continuous improvement.
• Review existing processes to identify areas for performance enhancements and operational efficiency.
• Promote and maintain a positive, healthy, and safe work environment for all employees.
• Step in to assist with deliveries, driving when required, and handling goods safely and efficiently.

Job Responsibilities:

• Safely handle, load, and deliver goods to designated locations, ensuring the secure transportation of items.
• Drive responsibly, adhering to traffic regulations and safe driving practices at all times.
• Follow and enforce safe work procedures, ensuring compliance with workplace safety standards during deliveries.
• Maintain the cleanliness and operational condition of the vehicle, ensuring routine checks are performed.
• Stay familiar with Singapore roads for efficient navigation and delivery.
• Assist with the manual handling of heavy items and operate pallet jacks as needed (training provided).

Job Qualifications:

• Possess a valid Class 3/4 driving license with no adverse driving records.
• Minimum of 3 years of driving experience in a similar role.
• Physically fit, able to manage the manual handling of heavy items.
• Willingness to learn and operate pallet jacks (training will be provided).
• Familiarity with Singapore's road network is advantageous.

· Experienced in Chinese food industry.

· Experienced in Chinese Spices

. Well Verse in Mandarin to be able to communicate with Chinese speaking chef

· Supervise efficient upkeep of tools through proper usage of equipment and devices.

· Analyze all customer requirements and prepare plans to resolve customer care-related issues and satisfy customers.

· Monitor and ensure optimal cleanliness, and sanitation.

· To manage the day-to-day operations of the section in the food establishment

· To ensure the quality & consistency of food quality

· To track and maintain inventory and stock ordering.

Position Overview:

The Operations Executive is responsible for the overall strategic management and execution of core operational functions within the company. This includes leadership over Trip Support, Medical Evacuation Sales and Operations, Aircraft Owner Accounts, Crew Logistics, and the coordination of suppliers and vendors. The Operations Executive will ensure that the company's services meet the highest standards of efficiency, safety, and client satisfaction, while maintaining compliance with regulatory requirements and optimizing cost-efficiency.

Key Responsibilities:

1. Strategic Management of Trip Support Functions

• Oversee the planning and coordination of flight operations, including route planning, overflight permits, ground handling, and fuelling.
• Ensure seamless execution of client trips by maintaining close communication with internal teams and external service providers.
• Monitor regulatory updates in international aviation to ensure compliance

1. Medical Evacuation Sales and Operations

• Lead and manage the Medical Evacuation (Medevac) division, ensuring rapid response capabilities and adherence to medical and aviation protocols.
• Establish partnerships with hospitals, insurance companies, and other service providers.
• Oversee pricing strategies and service level agreements (SLAs) for MedEvac operations.

1. Management of Aircraft Owner Accounts

• Serve as the primary point of contact for aircraft owners, ensuring client satisfaction and operational transparency.
• Manage aircraft scheduling, utilization, and financial performance of owned aircraft.
• Conduct regular reviews of aircraft maintenance status and liaise with technical teams for upkeep and service.

1. Crew Logistics

• Oversee the coordination and management of all crew-related logistics, including commercial positioning flights, accommodation, and catering.
• Ensure efficient crew rostering and duty time management in compliance with regulatory standards.
• Manage relationships with vendors providing crew services such as transportation and lodging.

1. Executive Coordination and Vendor Management

• Lead the selection, negotiation, and management of contracts with key suppliers and vendors, including handling, catering, fuel, and other critical operational services.
• Develop and maintain strategic relationships with suppliers to ensure service continuity and cost-effectiveness.
• Oversee the procurement process and ensure it aligns with company standards and budget constraints.

1. Safety and Compliance

• Ensure that all operations are conducted in accordance with international and domestic aviation safety regulations.
• Maintain strong working relationships with aviation regulatory bodies and ensure that safety audits and compliance checks are conducted regularly.
• Implement and monitor a robust safety management system (SMS) across all operations.

1. Budget and Cost Control

• Develop and oversee the operations budget, ensuring that all functions operate within budgetary constraints.
• Conduct regular financial reviews to identify cost-saving opportunities without compromising service quality or safety.
• Monitor expenditure on vendors and service providers, ensuring that financial objectives are met.

1. Team Leadership and Development

• Lead, mentor, and develop a high-performing operations team, ensuring alignment with company goals and operational excellence.
• Foster a culture of continuous improvement, identifying areas for process optimization and innovation.
• Facilitate training and professional development opportunities for team members.

1. Crisis Management and Problem Resolution

• Act as the point of escalation for operational challenges, resolving issues related to trip disruptions, client concerns, or vendor service failures.
• Oversee the development and execution of contingency plans to manage disruptions, ensuring minimal impact on clients and operations.
• Lead emergency response coordination in the event of operational crises.

1. Reporting and Performance Metrics

• Develop and monitor key performance indicators (KPIs) related to operations, trip support, vendor performance, and client satisfaction.
• Provide regular reports to the executive leadership team on operational performance, including recommendations for improvement.
• Ensure that data analytics are used effectively to enhance decision-making and operational efficiencies.

Working Conditions:

• Full-time position, typically Monday to Friday, with occasional overtime as needed.
• Office-based with occasional site visits as required.

Required Skills and Qualifications:

• Extensive experience in aviation operations, preferably within the private jet or corporate aviation sector.
• Strong understanding of international aviation regulations, safety protocols, and best practices.
• Proven experience in vendor management, contract negotiation, and strategic supplier relationships.
• Exceptional leadership, communication, and problem-solving skills.
• Strong financial acumen with experience managing budgets and cost control.
• Ability to thrive in high-pressure environments and manage multiple tasks simultaneously.

Operations Executive responsibilities include working closely with our Project Manager to prepare comprehensive action plans, including resources, timeframes and budgets for projects. You will perform various project tasks, like schedule and risk management, along with administrative duties, like maintaining project documentation and monitoring project performance. To succeed in this role, you should have excellent time management and communication skills, as you’ll collaborate with clients and internal teams to deliver results on deadlines. Ultimately, the Project Executive’s duties are to ensure that all projects are completed on time, within budget and meet high quality standards.

• Coordinate project management activities, resources, equipment and information
• Break projects into do-able actions and set timeframes
• Liaise with clients to identify and define requirements, scope and objectives
• Assign tasks to internal teams and assist with schedule management
• Make sure that clients’ needs are met as projects evolve
• Help prepare budgets
• Analyse risks and opportunities
• Oversee project procurement management
• Monitor project progress and handle any issues that arise
• Act as the point of contact and communicate project status to all participants
• Work with the Project Manager to eliminate blockers
• Use tools to monitor working hours, plans and expenditures
• Issue all appropriate legal paperwork (e.g. contracts and terms of agreement)
• Create and maintain comprehensive project documentation, plans and reports
• Ensure standards and requirements are met through conducting quality assurance tests

Construction background is required.