YOUR IMPACT

The Bank Relations team is seeking a professional who is looking to partner with teams across the firm as well as our bank relationships to maximize commercial and operational value for the firm.

OUR IMPACT

Bank Relations (BR) is a global team responsible for managing strategic relationships with the firm’s network of agent banks vendors. The team’s goals are to establish, enhance and maintain these relationships to derive the maximum commercial and operational value for the firm. BR leverages its agent bank network to develop creative industry solutions while ensuring the highest level of service quality and risk management. The team works closely with multiple divisions across the firm to accomplish its goals.

Daily tasks include but are not limited to the following:

• Support the global Bank Relations team in proactively managing external agent bank relationships for GS to achieve the firm’s commercial and strategic goals.
• Manage (including open/maintain/close) the firm’s cash and securities bank accounts, including client accounts in client-specific markets.
• Work with agent banks and internal teams to complete onboarding and periodic Know Your Customer (KYC) Due Diligence processes for Goldman Sachs Group, Inc., and its subsidiaries.
• Complete bank account dormancy reviews by partnering with agent banks and business units to determine eligibility.
• Collaborate with internal divisions to progress industry and regulatory initiatives.
• Evaluate new business proposals to assess impact to account management requirements with agent bank network.
• Escalate issues and challenges in the process and suggest procedural updates that can enhance processes / workflow.

SKILLS & EXPERIENCE WE’RE LOOKING FOR - BASIC QUALIFICATIONS

• 0-3 years of professional and relevant experience.
• Strong analytical and organizational skills.
• Highly detail oriented.
• Ability to operate independently and effectively drive multiple business initiatives.
• Excellent interpersonal and communication skills with the ability to interact with a wide range of stakeholders, both internally and externally.
• Strong written and verbal communication skills.
• Proficient in Microsoft Word, PowerPoint, and Excel.
• Knowledge of the securities industry/trade life cycles.
• Familiarity with industry guidelines and concepts (e.g. KYC).

PREFERRED QUALIFICATIONS

• Candidate must be proactive, enthusiastic and team oriented.
• Ability to remain composed under pressure.
• Ability to prioritize work in a fast-paced environment.
• Ability to multi-task and re-prioritize at short notice.
• Adaptive to new changes and new challenges.
• Accuracy and attention to detail.
• Strong client service orientation.
• Well-developed organizational skills.

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Your day to day

Under the general direction of the Assistant Rooms Division Manager, support and oversee the daily operation of the Front Office team to ensure all guests receive a consistent luxury experience. You will be required to coordinate with all other departments within the hotel to ensure a seamless guest experience is consistently delivered.

PEOPLE

• Assists the department in planning for future staffing needs
• Assist the Assistant Rooms Division Manager in recruiting in line with company guidelines
• Prepares and administer detailed induction program for new staff
• Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversee their implementation
• Ensures training needs analysis of Front Office is carried out and training programs are designed and implemented to meet needs.
• Provides input for probation and formal performance appraisal discussions in line with company guidelines
• Coach, counsel and discipline staff, providing constructive feedback to enhance performance
• Regularly communicate with staff and maintain good relations.
• Cooperate, coordinate and communicate with other hotel departments as required
• Supervise and directs Reception personnel.
• Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.

GUEST EXPERIENCE

• Assist Guest Relations in greeting, rooming, and sending off VIP guests.
• Ensure VIPs, InterContinental Ambassadors and IHG Rewards Club Members receive special attention
• Responds to guest needs and resolves related problems
• Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel
• Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
• Take action to address these needs in order to exceed their expectations and or resolve any problems.
• Create a positive hotel image in every interaction with internal and external customers
• Actively work to ensure the department and team adhere to hotel brand standards
• Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
• Assist guests and escort them to locations within the hotel at their request
• Maintain knowledge of special programs and events in the hotel in order to recognise and respond to guest’s needs
• Maintain current Hotel information to be able to provide information to guests

RESPONSIBLE BUSINESS

• Reports directly to and communicates with the Assistant Rooms Division Manager on all pertinent matters affecting guest service and hotel operations.
• Inspects front of house and back of house regularly for cleanliness.
• Provides input for Front Office meetings.
• Checks billing instructions and monitors guest credit
• Analyses and approves discounts and rebates.
• Analyses the rate variance report to ensure rooms revenue control
• Takes action with the Property Management Systems (PMS) in emergency situation.
• Fully conversant with all hotel emergency procedures.
• Ensures front line staffs comply with FIT marketing techniques and maximize sales.

Responsibilities:

• Prepare store design layout proposal and ensure consistency with global guideline
• Provide project execution to support for all APAC doors via design development, technical & specification drawings review, and materials tracking
• Lead communication with shopfitters, local affiliate retail leads, and regional and global brand stakeholders
• Assist in collaboration with IP on cost optimisation for design operationalisation
• Liaise with suppliers to provide creative/technical support for all regional production.
• Develop and strengthen vendor’s ability to meet Brand’s standards and expectations.
• Follow-up on project status and timeline control through project tracker update on on-going basis
• Manage collection of store opening photos and store completion close out form
• Work closely with Visual Merchandising team and other functions to ensure holistic store presentation
• Mentor junior designer to basics of store construction and improving design output

Work Deliverables:

• CAD drawings and visualisations with Vectorworks and Sketchup
• Photo reports via Microsoft 360, Adobe Illustrator and Photoshop
• Design communication via Microsoft Outlook, Wrike
• Fortnight compilation of design proposals for stakeholders review via Microsoft Excel
• Responsible for design project execution and quality control for all regional programs

Requirements:

• 4-6 Years of Retail Design experience, ideal in cosmetics or luxury segment
• Asia Pacific retail landscape familiarity or regional exposure

Thank you for your interest in the advertised position. We kindly request that all applications be submitted via our PERSOLKELLY GO App.

To access our PERSOLKELLY GO Jobs App, please click on the following link:

https://go.persolkelly.com/job/apply/3986/assistant-manager

EA License No: 01C4394

EA Personnel ID: R1655869

EA Personnel Name: Chua Le Teng, Sherry

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Service Manager Responsibilities:

• Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.

• Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.

• Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.

• Setting up and maintaining a service desk and evaluating its efficiency.

• Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.

• Monitoring department issues and client complaints to create methods to lessen recurring issues.

• Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.

• Maintaining strong relationships with manufacturers, dealers, and sales representatives.

• Helping to train new employees in company procedures.

• Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.

Service Manager Requirements:

• A bachelor's degree in business, administration, or related field.

• Previous sales and management experience may be advantageous.

• Strong industry knowledge.

• Excellent leadership, communication, sales, and customer service skills.

• Computer literacy and good organizational skills.

• Strong creative thinking and problem-solving skills.

• The ability to work under pressure and handle stress.

Have Certificate of Employment Intermediaries (CEI)

Fixed Assets/ Leases

• Prepare all statutory reporting on Fixed Assets and Leases

• Prepare lease amortisation schedule on new leases for posting

• Prepare asset tags for newly purchase assets

• Review fixed asset disposal forms submitted by divisions

• Review monthly fixed assets and leases schedules

• Perform monthly Fixed Asset Reconciliation and follow through on the discrepancies

• Review, standardise and streamline Fixed Asset processes to enhance efficiency

• Coordinate yearly fixed asset sighting and ensure all assets are accounted

• Ad-hoc tasks or any other matters

Financial Management and Reporting

• Ensure compliance and timely completion in all areas of financial and management accounting activities

• Liaise and follow up with divisions on the transactions to be completed for month end accounts closing and financial year end closing

• Co-ordinate on month end accounts closing with divisions and Finance Shared Service Center

• Work closely with Finance Shared Service and liaise on all General ledger Accounts and relating matters

• Review and prepare monthly management accounts, monthly executive summary for the accounts

• Assist in preparation and submission of periodic and ad-hoc reports timely

• Coordinate and prepare annual budgets and financial related projects

• Assist and prepare financial year-end audit, audit schedules for external audit and internal audit related requirements

• Support on analysis and strategic finance matters, ad-hoc tasks and projects

• Assist in Finance projects, ad-hoc tasks or any other matters

Work Productivity and compliance

• Support improvements on work efficiency, productivity and accuracy on its scope of work and/ or inter-related work

• Establish and ensure compliance with company financial policies

• Assist in ad-hoc tasks or any other matters

Requirements

• Degree in business or accountancy or equivalent

• Prior experience in handling GL of large organization

• Good knowledge and understanding of financial reporting systems and good grasps of process flow

• Experience in using SAP is advantageous

• Good knowledge of excel

• Preferably more than 5 years relevant work experience

• Good audit experience is advantageous (statutory/ internal)

• A good team player and establish good professional working relationships with stakeholders

JOB DESCRIPTION

Overview:

Keppel is undergoing a major transformation into a global asset manager and operator with deep operational expertise in real estate, infrastructure, data centres and networks, and with a focus on decarbonization, sustainability and digital connectivity. The Transformation & Innovation department plays a pivotal role to orchestrate and drive this transformation in close partnership with the other parts of the organization, including ways for Keppel to harness innovation and technology and be future-ready.

In this role, you will be a catalyst for innovation within the organization, supporting the identification, exploration and adoption of new ideas and technologies (including AI), in close partnership with the various stakeholders in the Keppel organization as well as through interaction with external ecosystem partners.

Roles:

• To be a catalyst for innovation within the organization, and drive identification, exploration and adoption of new ideas & technologies
• To be a thought leader in formulation of the organization’s viewpoint on emerging tech and trends, and in the assessment of their relevance and applicability to our organisation
• To embody agile ways of thinking, a change-oriented and innovation mindset, combined with a pragmatic approach

Responsibilities:

• Drive technology foresight and futures thinking for the organization, based on an understanding of the business and technology trends and potential opportunities emerging in the market. Articulate and socialize the viewpoint with the right senior stakeholders as needed. As part of this effort, co-create the design and delivery of our annual KTAP conference event and other related initiatives
• Lead and conduct discovery process and workshops required for exploration of new technologies and topics relevant to the organization, then support the conceptualization and execution of the right pilots with the on-ground teams to explore implementation / adoption. (e.g. GenAI adoption pilots)
• Build and own and external technology partnership ecosystem in both private and public spheres ensuring stakeholder alignment with the needs of the organization, and the relevant external networks
• Lead and drive implementation of programs, projects and initiatives for value driven innovation / transformation across Keppel in line with Keppel’s vision to be a global asset manager & operator
• Acquire and provide expertise in select specific innovation domains to be able to serve as a subject matter consultant.
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time

JOB REQUIREMENTS

Key attributes for success:

1) An innovative mindset, with the creativity and ability to conceptualize and structure ideas and actions for new and emerging topics
2) The ability to influence and work well with others, to understand their needs and viewpoints, paired with strong communication skills required to influence without authority
3) The strategic thinking ability to see the big picture and link it to the on ground execution
4) On ground execution skills to be pragmatic, output oriented, and the tenacity to be self motivated through the changes that the organization is undertaking

Key requirements:

• Preference for 8-10 years of experience in strategy / business development / innovation roles with exposure to different business models and operations
• Proven track record of thriving in a complex, fast changing environment with an ability to drive progress in unstructured situations, and the resilience to work through pivots
• Proven track record in managing complex stakeholder needs and balancing them with key deliverables
• Awareness of emergent technologies and current market trends in select verticals
• Existing networks across govt agencies, startup ecosystems, and IHLs / research institutes preferred
• Expertise in 1-2 specific innovation domains to be able to serve as a subject matter expert. (e.g Asset Management / Energy transition / Sustainable urbanization/ Connectivity and Data Centres)

• Prepare all the cost estimates for Marine/Coastal Tender Projects.
• Review upstream contract terms and identify possible risks and opportunities related to the application of contract clauses.
• Calculate quotations from specialists/sub-contractors, prepare competitive comparison for cost committee prior for negotiation and award contracts.
• Assist in negotiation of contract terms and assessment of contract proposals.
• Draft and issue contracts and agreements (between customers and the company, with Sub-Contractors and Suppliers).

Requirements:

• Degree in Quantity Surveying or equivalent
• At least 8 years of contract management experience in Marine/Coastal Projects.
• Hands-on experience from pre-contract stage to post-contract stage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Industry : F&B (Central Kitchen + Outlets)

Office Location : Tai Seng

Work Days : 5 days (Mon to Fri)

Working Time: 9am to 6pm

Salary Package : up to $6k+

Responsibilities:

• Proposing improvement and solutions to QA-related issues
• Lead the QA team - e.g Oversee, guiding and coaching
• Implement and ensuring all quality and food safety control processes are in compliance to company’s standard, ISO and local statutory requirement
• Conduct in house food safety training
• Investigating and resolve customer complaints related to quality and food safety
• Drive process improvement program to ensure high standard of food safety and quality
• Perform QA audit at central kitchen and outlets, and prepare QA reports.
• To support in supplier management program (audit and ingredient approval)
• Manage external inspection and liaise with regulatory agencies

Requirements:

• Must be able to Communicate Mandarin (to liaise with staffs at outlet)
• Diploma in Food Science / Food Technology or related
• Minimum 5~6 years work experience in QAQC related field in food industry
• Good knowledge in GMP/HACCP/ GFSI / ISO 22000 and Food Safety is preferable
• Familiarity / experience in internal auditing and microbiological testing method will be added advantage

Staff Benefits (Full-Time Staff):
- CPF Contribution
- Bonus Payout
- Annual Increment
- Medical Benefit
- Dental Benefit
- Annual Leave
- Staff Discounts @ all Group Brands
- Birthday Voucher

Interested candidate may wish to Call / WhatsApp : 8829 8029

Lighthouse Recruitment Pte Ltd (19C9852)

Koh Junhao (Royston) | Reg No: R1987463

• Guide and oversee a team of technical professionals, including project and system engineers, to deliver project management, system commissioning, technical support, and pre-sales services. The aim is to meet customer requirements and fulfill the company's objectives.
• Set up clear communication within the team. Keep everyone informed about project updates, organizational changes, and other important information.
• Evaluate performance, establish goals, and offer feedback to team members to boost their performance and promote career development.

Requirements:

• Degree in Electronics Engineering or equivalent.
• At least 5 years of supervising a group of engineers experience in Security Industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Achieve sales target and generate sales for the company under Freight Forwarding Division.
• Handle FCL & LCL Sea freight quotations to overseas customers and domestic customers.
• Give timely updates and market trends with all parties involved.
• Assist on providing solutions in all shipment matters.

Requirements:

• Degree and above
• At least 5 years of sales experience in Singapore & Far East market in Logistics, Freight Forwarding, Shipping Industry.
• Proactive, customer focused and excellent communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities:

• Ensure requirements for AABB, FACT as well as MOH license guidelines are implemented and maintained
• Report performance of the quality activities minimally on a quarterly basis and management review annually.
• Responsible for interfacing with regulators and external quality auditors.
• Monitor and review quality indicators and quality related reports.
• Provide guidance to departments in the review and refinement of current practices and protocols/processes, as well as risk assessment.
• Lead / Facilitate other departments in the root cause analysis of non-conformances to put in place effective corrective actions.
• Facilitate proper process control relevant to services and products that affects safety, identity, purity and potency.
• Initiate process improvement practices and benchmarking to industry practices across departments to raise standards of operational excellence and service delivery
• Training and distribution of Quality practices within Company and regional teams when required.
• Act as company’s management representative in compliance assessments and coordinate with regulatory or accreditation bodies as and when required.
• Oversee the maintenance of document control centre and system for proper and updated records of quality documents.
• Assist and lead in root cause analysis, work process improvements and problem solving together with departments.
• Lead the monitoring of quality objectives/indicators across departments to ensure quality of products and services are maintained according to SOP and regulatory/accreditation requirements.
• Review processing records and other reports as required by applicable regulatory and/or accreditation standards.
• Drive yearly internal audits for audit readiness and interdepartmental coordination.
• Ensure departments are up to date with annual document reviews.
• Work with regional offices on quality matters.
• Ensure quality training for new and existing employees is performed and to ensure competencies of the quality department are up to date.
• Support with supplier/vendor qualifications with participating departments.
• Coordinate and review on a periodic basis, operational and quality risk assessment, including workplace safety.
• Review, perform and lead gap analysis of new/revised standards published by regulatory and accreditation bodies to ensure departmental SOPs are in compliance
• Setting up of Quality Management Practices and assist in risk assessment for new services or entities assigned

Requirements:

• Accreditation and certification standards; AABB (Association for the Advancement of Blood & Biotherapies)
• FACT (Foundation for the Accreditation of Cellular Therapy)
• GDP-MDS SS 620 (Good Distribution Practice for Medical Devices) and other standards when required for the CGL’s services/products

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Charmaine Tin Zi Jin

EA Personnel Reg No: R23113892

The Business Development Manager ( Vietnam) will be responsible for :

1. Developing the Vietnamese Market

2. Develop the local network of agents to generate sales

3. Organise sales activities for clients

4. Work with University Partners to achieve sales targets

The ideal candidate :

1. Diploma / Bachelor degree in English

2. Fluent in English and Vietnamese

3. Minimum 3 years experience in sales

4. Minimum 2 years experience working with foreigners

5. Highly mobile . Frequent trips between Singapore & major Vietnamese cities

6. Outgoing and friendly

The candidate will be based in Singapore and is expected to travel monthly .

• Oversee the day-to-day site office administration works
• Communicate and work closely with customers, sub-contractors, 3rd Party service providers
• Liaise with internal and external suppliers for quotation, ordering & arranging of goods delivery
• Monitor the expiry of project Insurance, Performance Bonds and Warranty
• Involve in directly hired workers-related activities
• Handle workers’ dormitory-related duties
• In charge of basic IT support to the staff
• Work closely with the HR Department
• Familiarity with financial and facilities management principles
• Proficient in MS Office
• An analytical & attentive mind with problem-solving skills
• Excellent organizational and multitasking abilities

Responsibilities:

• Improve customer service experience, create engaged customers and facilitate organic growth
• Take ownership of customers issues and follow problems through to resolution
• Set a clear mission and deploy strategies focused towards that mission
• Develop service procedures, policies and standards
• Keep accurate records and document customer service actions and discussions
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Control resources and utilise assets to achieve qualitative and quantitative targets
• Adhere to and manage the approved budget
• Other duties as assigned

Requirements:

• At least a Diploma in holder
• Min 2 years of experience in Customer Service field

Our client is a Global MNC company in the IT industry. Due to their current expansion plan, they are looking for an IT Sales Manager to join their Sales team, in hopes of developing the current high performing team. They are located in the East – easily accessible.

Responsibilities:

• Responsible for achieving the sales target required by the company
• Responsible for maintaining/developing relationships with the company’s partners, growing the partnership through the various sales interactions.
• Responsible for identifying new channel accounts, developing new business opportunities for the company
• Responsible for providing quality customer service to the various partners, striving to exceed their expectations
• Responsible for developing a successful pipeline management program for the company, ensuring the fulfilment of these sales enquiries
• In charge of updating the company’s partners with the latest information (eg, latest products, marketing programs etc.)
• In charge of monitoring the various partner’s performance through the necessary reviews, as well as managing their incentive programs
• In charge of analyzing and forecasting the company’s business activities, reporting the to the key management stakeholders when required
• All other ad-hoc duties as assigned

Requirements:

• Minimum Degree in Information Technology or other relevant field of studies (Relevant working experience can be considered as well)
• Minimum 2 years of relevant sales experience in the IT industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Responsibilities:

· Conduct daily operations routine checks, monitors and tracks condition of building and ensure issues regarding leakage, defects, pest control, landscape, CCTV, water features, lift, electrical, and kitchen equipment are in good order at all times

· Ensure media equipment are in order at all times

· Ensure timely reporting on the safety regulations and report breaches in workplace safety requirements

· Submit event/ defects/ maintenance summary reports, liaise with service vendors and project/ contractors and tracks rectification progress/ completion and contract renewals

· Assist in deployment of manpower for events (e.g. Waitresses, bar tenders, kitchen cleaners)

· Undertake the full scope of planning and execution of the event/ corporate visits such as organising catering etc

· Handle the entire dining aspects of the event to ensure that guest’s dining requirements are taken care of

· Manage manpower deployment to handle the event execution

· Manage and handle the inventory required for the sales gallery such as replenishment of bottled water, umbrellas and perishables etc

· Carry out any other ad-hoc duties as and when assigned

Requirements:

· Diploma in Property Management/ Hospitality

· At least 5 years of experience

· Well versed in Safe System of Work (SSoW) practices and safety regulations

· Candidates with F&B service industry experience will have an additional advantage

· Takes initiative, ownership, meticulous and pays attention to details

· Good time management, ability to work independently and as part of a team

· Customer service-oriented, good organizational skills with the ability to multi-task

· Proficient in Microsoft Words and Excel

· Able to work on rotating shifts (including Sat, Sun and Public Holidays)

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Marketing Manager to join our team!

As a Marketing Manager, we rely on you to:

• Develop and execute the marketing plan to activate restaurants and bars, coordinating and executing local store marketing tactics in partnership with each restaurant and bar
• Local store marketing plans will include community outreach, pursuing strategic local partnerships, executing local events, developing in-store collaterals and other marketing assets such as photography, to achieve sales and traffic targets for each restaurant
• Take the lead on creating successful launch plans for new restaurant openings if any
• Create and spot opportunities for key calendar/topical moments working with credible, brand-relevant partners that drive brand positioning and commercial objectives
• Working closely with the restaurants and bars to produce a dynamic, yet well-balanced calendar of quality, culturally relevant and ensure our events are inspiring and well attended
• Collaborate on a content strategy to amplify beyond the event attendees, to raise the profile the restaurants & bars
• Measure the effectiveness of individual local store marketing tactics and community partnerships to accurately determine top line sales impact and ROI
• Identifies and establishes distribution and marketing channels as well as database acquisition and maintenance that support or strengthen the restaurant/bar’s goals including top line sales, or access to new, high value loyalty members and customers
• Actively supports hotel related programs including training and CSR

· Oversee daily operations that include order fulfilment, logistics, customer service, etc.

· Ensure deliveries and collections of products are completed in a timely manner.

· Handle all documentation required for transaction completion, including Delivery Order, Purchase Order, and Invoicing.

· Manage 3rd-party logistics providers and handle all inbound and outbound shipments.

· Manage Inventory and ensure restock of office/operational supplies.

· Handle customer and partner enquiries and resolve issues in a timely manner.

· Attend weekly meeting and report on Operations department progress.

· Complete monthly business completion report to the finance department for data analysis.

· Establish and update Operations Standard Operating Procedures (SOPs).

· Enforce operation cost cutting, such as sourcing for vendors with lower cost, etc.

· Enforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation.

· Liaise with colleagues in other departments on operation matters.

· Lead and guide colleagues in the Operations department.

· Carry out ad-hoc duties when required.nforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation

Working location at 115 Eunos Avenue 3, #05-01 S(409839)

Job Description

• Coordinate and conduct deliveries
• Understand customer and logistics requirements
• Understand logistics requirements and execute plan
• Coordinate with customers and co-workers to ensure timely deliveries
• Plan, record and organize deliver routes
• Warehouse and production duties
• Customer Service duties
• Loading/Unloading duties
• Maintain and operate production and warehouse equipment
• Handle emergency requirements

Requirements

• Able to operate forklift
• Willing to work during weekends and PH
• Physically fit
• Willing to handle last minute and late night emergency issues or requirements

Promote great customer service!

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

1. Market planning and inspection

2. Development of new markets

3. Create monthly promotions for factories

4. Inspection of the work results of the factory supervisor

5.To coordinate with site supervisors, workers, vendors, sub-contractors

• To identify and establish distribution and marketing channels, as well as database acquisition and maintenance that support or strengthen the goal of each restaurant and bar, including top line sales, or access to new, high value loyalty members and customers.
• To track, measure and evaluate the effectiveness of the marketing strategies and statics, as well as community partnership developed for each restaurant and bar to determine top line sales impact and ROI.
• The duties may include corporate social responsibility, staff recruitment, staff performance review, staff training and managing disciplinary issue (if any).

Responsibilities

• Overall responsible for general office administration & purchasing
• Ensure office equipment maintenance and control
• Ensure the arrangement of facilities after award of project in preparation for project start up
• Purchasing processing, ensuring purchase is followed up
• Ensure the maintenance of Approved Subcontractor/Supplier List
• Participate in management review of system
• Initiate action to prevent non-conformance relating to internal process and systems
• Record maintenance
• Recommend improvement measures to the superior
• Assist the MR in internal and external communication

Requirements

• Minimum Diploma in Business Administration related qualifications.
• At least 5 years relevant working experience.
• Good communication skills
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• A team player with leadership skills
• Exceptional verbal and written communication skills.
• Ability to collect, track, and analyze large amounts of data.
• Understanding of consumer behaviors and industry trends.
• Extensive, accurate product knowledge.

Interested applicants please email your detail CV including your qualifications, working experience, current and expected salary to [email protected]

· Oversee daily operations that include order fulfilment, logistics, customer service, etc.

· Ensure deliveries and collections of products are completed in a timely manner.

· Handle all documentation required for transaction completion, including Delivery Order, Purchase Order, and Invoicing.

· Manage 3rd-party logistics providers and handle all inbound and outbound shipments.

· Manage Inventory and ensure restock of office/operational supplies.

· Handle customer and partner enquiries and resolve issues in a timely manner.

· Attend weekly meeting and report on Operations department progress.

· Complete monthly business completion report to the finance department for data analysis.

· Establish and update Operations Standard Operating Procedures (SOPs).

· Enforce operation cost cutting, such as sourcing for vendors with lower cost, etc.

· Enforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation.

· Liaise with colleagues in other departments on operation matters.

· Lead and guide colleagues in the Operations department.

· Carry out ad-hoc duties when required.nforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation

Working location at 115 Eunos Avenue 3, #05-01 S(409839)

Job Description:

• Assist distributor and direct sales for brands
• Manage social media content in each country.
• Ensure appropriate tone and manners for promotional materials.
• Organize exhibitions.
• Monitor and improve advertising and promotional strategies.
• Develop effective communication about product claims.
• Create key visuals and communication materials.
• Assess existing business situations.
• Prepare sales tools with clinical data.
• Analyze potential for new business areas.
• Conduct surveys to identify target customers in new countries.
• Seek new distributors and partnerships.
• Launch new products and select brands.
• Determine pricing strategies with the sales team.
• Plan business strategies for entering new markets.
• Negotiate contracts with new distributors.
• Build professional networks within the industry.
• Collaborate with the sales team on pricing strategies.

Job Requirements:

• Strong English proficiency.
• Over 5 years of experience in FMCG.
• Background in sales and marketing.
• Experience launching new brands, products, and marketing materials.
• Familiarity with digital marketing and social media platforms.
• Willingness to travel frequently.
• Excellent communication and negotiation abilities.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Jordan Fung Si Jong
EA Personnel Reg No: R23112945

Job Functions & Summary:

Responsible for planning and coordination of restaurant operations and guest relations.

Job Roles & Responsibilities:

(1) Ensure that operations are adequately mannered, taking into account peaks and troughs in demand.

(2) Conduct performance appraisal of all immediate subordinates.

(3) Ensure that Members and guests are attended to and manage employees to provide quality standards for service.

(4) Draw up duty roster of service personnel.

(5) Attend to enquiries and feedback from Members.

(6) Assist Kitchen Operations with input regarding menu items.

(7) Oversee implementation of F&B initiatives affecting outlet seating area and staff.

(8) Ensure that Members and guests are attended to and manage employees to provide quality standards for service.

(9) Oversee the grooming of staff and ensure that the code of conduct is adhered to at all times.

(10) Responsible for keeping records of staff attendance, leave, etc.

(11) Improve processes and workflows to ensure that breakages and wastage of food are minimized.

(12) Oversee restaurant operations to ensure that the outlet is properly set for service.

(13) Produce reports on sales, items and covers sold, and number of guests served.

(14) Ensure that all checks presented are accurately drawn up.

(15) Lead the team and motivate them to contribute to the best of their abilities.

(16) Manage and control linen supplies to the restaurant.

(17) Coordinate with various departments on maintenance of furniture, fixtures and fittings when necessary.

(18) Any other duties that might be assigned from time to time.