Company

At Mint Media Sports we develop new businesses with a focus on marketing, sports and philanthropy. We are headquartered in Singapore with presence in Indonesia and Malaysia.

Job Description

We are seeking a dynamic and customer-oriented individual to fill the role of Club Manager for our Padel court facility and business. The ideal candidate will be a customer-facing member of our team, providing exceptional to Padel enthusiasts and responsible for managing the Padel facility. This includes overseeing a successful operation, court rentals, events and activities. You are a natural party organiser and enjoy planning events, managing their delivery and delivering a superb experience for our users. You will also be required to perform daily reconciliation on revenue generated from court bookings and sales.

Typical Duties and Responsibilities

1. Padel Court Rental and Lesson Management

- Handle the scheduling and coordination of Padel court rentals and lessons.

- Respond promptly to rental inquiries via phone, email, or in-person.

- Ensure proper setup and maintenance of court facilities for rentals.

- Monitor court usage and optimize scheduling for maximum revenue generation.

- Implement strategies to attract and retain customers for court rentals and lessons.

2. Front-Facing Customer Service

- Provide exceptional front-facing customer service.

- Provide information and assistance regarding court rentals, pro-shop items, and services offered.

- Address customer inquiries, concerns, and feedback in a timely and professional manner.

- Ensure a positive and memorable experience for all customers visiting the facility.

- Implement and enforce facility rules and regulations.

3. Pro-Shop Operations

- Assist customers with their inquiries, purchases, and equipment rentals in the pro-shop, providing product recommendations and exceptional service.

- Manage inventory levels, restocking shelves, and ensuring the pro-shop is well-presented and organized at all times.

- Process transactions accurately using our point-of-sale system, including credit card, and online payments.

- Collaborate with suppliers to ensure timely delivery of merchandise and maintain up-to-date product knowledge.

4. Revenue Reconciliation

- Perform daily verification of revenue from court rentals, pro-shop sales, and other revenue streams.

- Verify and record all transactions accurately, identifying discrepancies and investigating any discrepancies or errors.

- Prepare daily reports summarizing revenue, sales trends, and inventory levels, and communicate findings to management.

5. Event Coordination

- Plan and coordinate Padel tournaments and other events.

- Develop and execute marketing strategies to drive awareness of our Padel events and facility.

- Ensure all logistics, such as equipment, inventories and staffing, are well-managed.

Education

- Diploma in Marketing, Communications, Business Administration, or related field

Required Skills and Experience

- Previous experience in customer service, sales, or hospitality industry preferred.

- Knowledge of Sport facility operations is an asset.

- Strong interpersonal and communication skills.

- Detail-oriented with excellent organizational and multitasking abilities.

- Ability to work effectively in a fast-paced and team-oriented environment.

- Proficiency in using computer systems and software, including Microsoft Office and point-of-sale systems.

- Flexibility to work shifts including evenings, weekends, and holidays as needed.

(FMCG Non-Food / Health & Beauty)

Location: Woodland

Salary : $4000 + Commission

Working days: Monday - Friday (7.30am -5pm / 8am-5.30pm / 8.30am-6pm)

Job Responsibilities

• Formulate strategic plans and initiatives aimed at bolstering business channel expansion.
• Manage sales accounts, catering to various sectors including general trade, convenience stores, wholesalers, modern trade, and food service, with a focus on nurturing strong customer relationships.
• Drive the acquisition of new accounts and the promotion of existing and new products to both current and prospective clients.
• Meet sales objectives by achieving targets, managing channels effectively, and controlling costs.
• Develop and implement sales promotion strategies and budgets to surpass channel sales goals.
• Generate comprehensive sales reports for management review.
• Optimize resource allocation within the sales budget for maximum efficiency in designated channels.
• Conduct regular field visits to ensure route coverage, monitor competitor activities, and identify growth opportunities.
• Inform sales channel clients about new products and promotions to stimulate increased sales.
• Establish and maintain an efficient outlet servicing schedule to meet or exceed sales targets.
• Collaborate with the Marketing team to execute effective sales activities and promotions, enhancing product visibility and consumer engagement.
• Lead and inspire a sales team to achieve set targets.
• Provide coaching and support to enhance the sales capabilities of team members.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Are you an organised, detail-oriented individual with a passion for gender equality? Do you thrive in a fast-paced environment and enjoy wearing multiple hats? If so, this exciting role at Catalyse, the consulting and training arm of AWARE, Singapore's leading gender equality non-profit, could be your perfect match!

In this role, you'll be the backbone of our operations, ensuring everything runs smoothly and efficiently. You'll support various teams, manage projects, contribute to marketing efforts, and even help grow our organisation. This is a unique opportunity to combine your business acumen with your desire to make a real impact.

Here's what you'll do:

• Keep everything organised, from administrative tasks to client interactions
• Assist with sales, marketing, training, finance, IT, and more
• Manage projects like our e-learning stream and track progress
• Manage social media, update the website, and create compelling content
• Analyse data and make informed marketing decisions

To thrive here, you'll need:

• A positive attitude and a problem-solving mindset
• Strong organisational and time management skills
• Excellent communication, both written and verbal
• Proficiency in common tools like Microsoft Office and Google Suite
• A passion for gender equality and a desire to make a difference

Bonus points if you have:

• Marketing experience
• Experience in business operations or B2B account servicing
• Customer service or inside sales experience
• Strong copywriting and editorial skills

Please note that due to the large number of applications, only shortlisted applicants will be contacted for an interview. If you have any questions about this position, please email [email protected].

• Command and control operations in the production line.
• Ensure that the daily targets / KPIs are met.
• Ensure that parts manufactured were in line with planner's need.
• Improve operational processess to enhance efficiency / productivity so as to meet standard cycle time.
• Eliminate unnecessary scrap.
• Maintain all machines to run at their fullest capabilities and reduce down time.
• Drive for continuous improvement in the line.

Responsibilities:

• Assist Outlet Manager on the daily operations of the restaurant, ensuring that all activities comply with established operational standards and procedures.
• Manage costs to achieve business goals and profitability targets
• Take charge of bar inventory and beverage orders
• Ensure that customer needs and expectations are met by providing operational leadership that supports organization's service culture and maximizes customer satisfaction.
• Train new and existing employees on proper customer service practices, teamwork, and other relevant operational procedures.
• Assume responsibility for all restaurant administrative duties, including but not limited to scheduling, inventory management and reporting.

Requirements:

• Must have at least 2 years of experience in managing F&B operations in a restaurant setting.
• Must have bar knowledge and familiar with bar operations
• Customer-oriented with a high desire for service quality.
• Strong planning and organizational skills with a keen eye for details.
• Able to motivate employees to work as a team
• Able to multi-task and work under pressure.
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Able to work in a team with people from different backgrounds

If you meet the above requirements and keen to take on new challenges, we would love to hear from you. Please apply with your CV.

Job Responsibilities

Identify, Conceptualise, and Innovate:

• Identify novel IT systems and conceptualise designs to meet user business needs and enhance workflows.
• Innovate by conducting feasibility assessments to introduce innovative IT services.

Business Case and Budget Development:

• Plan and lead the creation of business cases for IT systems and services.
• Develop budgets to ensure efficient allocation of resources.

Procurement Management:

• Execute the procurement of IT systems and services promptly.

Design, Development, and Implementation:

• Oversee the design, development, and integration of IT systems and technology services.
• Manage the integration of application systems across various platforms.

Project Execution:

• Ensure projects are executed according to the project plan, meeting business needs within cost, time, and quality parameters.

Vendor Engagement and Management:

• Engage and manage vendors to deliver IT solutions and services.
• Oversee maintenance contracts for IT Application Systems and services.

Risk Identification and Mitigation:

• Identify, manage, and mitigate potential project risks, considering implications for SBF.

Reports and Process Improvement:

• Comply with security and application governance policy and guidelines, and report periodically.
• Drive process improvements to enhance efficiency and scalability.

Stakeholder Management:

• Manage stakeholders across technical and non-technical domains.
• Set delivery expectations for quality and scope and communicate progress effectively.
• Any other ad hoc duties as assigned.

Job Requirements

• At least a Diploma in Information Systems. Information/Infocomm Technology or related field.
• Minimum of 3 years of relevant working experience in IT project management or related positions. Would be advantageous if you managed two full project development life cycles.
• Certified in Project Management such as CITPM/PMP with practical experience of Project management methodology is an advantage.
• Knowledge of SQL is a must, experience dealing with databases is an advantage.
• Experience in SharePoint development will be an advantage.
• Possess experience in managing the entire Software Development Life Cycle (SDLC).
• Possess experience in managing vendors and contracts for application maintenance support and services.
• Good knowledge of application development methodologies and implementation.
• Strong business acumen to understand priorities and the business drivers of the priorities.
• Solid analytical, conceptualization and problem-solving skills.

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

· Position: Account Manager

· Location: Jalan Bukit Merah

· Working hours: Monday to Friday (9am - 6pm)

· Salary (commensurate with experience): Up to $4,800 + ATTRACTIVE Commission + Allowances + Performance Bonus

· Duration: Permanent

· Industry: IT Solutions

Main Responsibilities:

· Prospect, identify and establish new customers

· Plan and execute sales strategies to achieve the sales quota.

· Work with cross-functional teams involving Pre-Sales, Marketing, and Consultants to develop integrated IT solutions for both existing and new clients

· Effectively manage and drive the sales cycle from prospection through to successful closure

· Engage and develop a strong network with decision-makers/key influencers within the customer community and vendor community

· Develop long term and trustworthy and collaborative relationships across all levels within the customers’ environment

· Ability to build rapport and collaborate with others within the company and externally

· Any other tasks assigned

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Diploma/Degree in IT/Engineer or Business Administration

· Preferably 1 to 2 years experience in IT sales

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Responsibilities:

• Leading the team members to deliver the highest quality of service to the guests.
• Responsible for the financial performance of the restaurant
• Responsible for preparing weekly reports for management.
• Inform the management of any matter concerning the execution of the restaurant operations
• Ensure all internal procedures are set up and execute accordingly
• Ensure the appearance and maintenance of the restaurant is at the highest level.
• Ensure that a high standard of service is delivered at all times.
• Handle escalated complaints and report all issues and complaints to the management.
• Make hiring and termination recommendations to management.
• Support and cooperate with other functions to ensure maximum guest satisfaction
• Ensure appropriate staffing levels are maintained to an optimum level for guest satisfaction whilst within budget guidelines.
• Plan, organise and allocate the team for the setup and execution of functions and events.
• Conduct daily and weekly meetings to enforce good communication within the team.
• Ensure disciplinary action is executed responsibly, appropriately and as required in accordance with company standards.
• Address all matters diplomatically and fairly.
• Always be aware of competitors, including their pricing and promotions and propose to management.
• Be fully aware of the licensing regulations and abide by these rules.
• Be fully aware of fire and safety regulations.
• Ensure the restaurant is functioning to maximum capability and organising regular training
• Coordinate all marketing requirements by Company.

REQUIREMENTS:

• Minimum 8 years of relevant experience with 4 years in a managerial role
• Diploma/Degree in F&B / Hospitality or equivalent qualifications
• Acute financial management skills, strong business acumen and leadership skills
• Customer-oriented with a high desire for service quality.
• Strong planning and organizational skills with a keen eye for details.
• Able to motivate employees to work as a team
• Able to multi tasks and work under pressure.
• Self-motivated and able to work in a fast
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Ability to thrive in a challenging environment
• Strong public relations skills for both internal and external

Job Description:

• Manage and oversee project quality to ensure compliance to codes, standards, regulations, equipment specific specifications, and QMS requirements.
• Advancing quality achievement and performance improvement throughout the organization.
• Managing the development and implementation of the QMS for planning, fabrication, inspection, documentation, and operations activities including:Planning duties within the QA/QC staff and related work schedules;
  Establishing service standards for end users (i.e., internal department or external customer);
  Identifying and developing QA/QC personnel certification requirements and continuing education/training needs;
  Providing leadership, mentorship, and direction of all QA/QC personnel.
  
• Taking full responsibility for hold-point releases once all QMS functions have been completed and the equipment is ready to go into the next work stage.
• Developing and implementing risk-based inspection (RBI) activities and processes, using API 580 and other similar programs to develop internal standard practices.
• Managing plant integrity through a failure analysis reporting system and following up on recommendations.
• Oversee supervision of all visual inspections and NDE, including 3rd party subcontractors.
• Managing inspection, NDE, and testing plans for new construction, repair work, and alterations.
• Identify and develop solutions to correct inspection function deficiencies.
• Manage construction processes, plant equipment, inspection and NDE personnel certification and QMS internal audits.

Job Requirements:

- Education level: min. Degree in Civil and/or Construction Engineering

- Able to read structural drawings well

- Keen eye for mistakes and detail oriented.
- At least 5 year(s) of working experience

-Experience with managing field engineering, inspection, and NDE related to all QA/QC functions.

-Experience in project planning, execution (construction realities), management, and communication with all engineering groups.

- Good command in Microsoft office skills. (i.e. Excel, Words, Powerpoint, Outlook)

- Possess strong leadership skill that is able to self-motivate and take initiative to troubleshoot production issues.

-Able to start work immediately or within short notice.

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Deliver IT projects/releases within the agreed budget and schedule without compromising quality.
• Oversee the acquisition and development of software systems
• Be knowledgeable functionally and drive projects from initiation to post implementation support following SDLC/Agile methodologies. Enforce the Bank's project management policies and procedures.
• Set expectation and project governance at kick off and monitor adherence/compliance throughout the project phases.
• Lead the (Core and Extended) Teams together and collaborate closely to deliver the project/release. Ensure delivery plans, objectives and targets are aligned clearly with the teams and stakeholders.
• Collate progress statuses to track/align reality with delivery plan and publish the reports to stakeholders.
• Manage project Dependencies, Risks and Issues with the project teams to overcome challenges or propose mitigation plans if require escalations to Management for decisions.
• Chair Steering committee to provide communication and status reporting to stakeholders and senior management.
• Monitor the results and quality of the different software solutions and projects implemented in the organization
• Proactive in providing solutions to project issues/risks
• Oversee the development of solutions and provide technical expertise on the development of software and platform features
• Manage change requests and demands that may impact approved delivery plans.
• Vendor management (where applicable).
• Risk Monitoring and mitigation

Job Qualification

At least a Bachelor’s degree in any of these faculties:
Computer Science / Information Technology / Programming & Systems Analysis / Science (Computer Studies)

• Minimum of 8 years of experiences with at least 3 years as Project Manager.
• Good and proven fundamental knowledge of Project Management and Risk Management are essential and required for this role.
• Good inter-personal skillsets & communications
• Proven record to setup strong project governance in large and complex projects/programs
• PMP certification is advantageous but not mandatory; proven track records in managing large sized project teams and deliverables.
• Have experience in project budgeting/financial planning and tracking
• Experienced in running Agile methodologies project
• Experienced in Cash Management IT or possess Cash Management domain knowledge would be a plus.

Other Professional Skills and Mind-set

• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation kills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with technical team
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills in English
• Hold a Bachelor’s /Master’s degree from a reputable university, and whilst not essential, subjects including computer science, electronics are a plus

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

To assist the Project Manager in implementing the project

. Must have the experience in Diaphragm wall and pilling and

· To oversee Engineer, prepare method statement, drawings, materials, work progress, and other relevant documents

· To oversee project costs are kept within budget and the completion of site activities are within the specified time frame

· To assist and co-ordinate with relevant authorities on submissions, inspections, and testing requirements.

· To perform tasks at work sites.

Requirements:

· Bachelor Degree in Civil Engineering recognized by the Professional Engineers Board

· At least 6 years of experience in LTA / MRT projects

· Must be literate in English and have experience using computer software, and Microsoft office such as Microsoft word, excel, PowerPoint, etc.

Salary range: SGD 3.0k to SGD 5.0k

Looking for RMs with expertise in handling financial loan products within automotive industry mainly block discounting, floor stocking and other facilities to the small- and medium-sized enterprises (SME) customers.

You may be given the opportunity to market other financial products to customers from different industries as part of your career growth with the organisation.

Responsibilities:

• Build and maintain strong relationship with clients within Automotive Industry
• Acquire new SME customers and expand the customer base/revenue for auto financial loan products
• Perform financial analysis and prepare credit report proposal
• Manage customer account proactively and possess good understanding of the FI’s loans and services in order to address client’s needs effectively

Requirements:

• Degree/Diploma holder with at least 1-2 years of relevant experience in above specialty
• Sales oriented, with good network of business contacts and strong ability to source and generate leads
• Possess business acumen, customer centricity and pleasant demeanor
• Applicants who have direct sales exposure in automotive industry environment and possess basic understanding of the financial products are welcome to apply

-Address to customers’ feedbacks and complaints promptly

-Adhere to the company’s standards and service levels to increase sales and minimize costs, including food, beverage, supplies, utility and labour costs

-Lead and motivate staffs in achieving sales target and customer’s satisfaction

-Oversee and manage all areas and business of an outlet assigned

-Ensure that all daily sales collection is in order and securely banked in

-Ensure that personnel and payroll related administrative duties are promptly followed up

-Enforce sanitary practices for food handling, general cleanliness and maintenance of kitchen and dining area

Ensure consistency and quality of food served to customers

Responsible in recruitment, development, performance appraisal, retention3, and discipline of staff in the outlet. Take appropriate measures in furtherance staff stability and uphold discipline.

Planning staff’s schedule to ensure appropriate staffing based on operational requirements

Conduct orientation and oversee training of new onboarding employees

- Passion in F&B and Service industry
- Able to work long hours including weekends and PH
- At least 1 year experience in related field.

Job Purpose:

This position is responsible for the daily operations of the respective assigned 4 - 6 outlets as well as to maximise the sales and optimise profits. He/ she has to build positive business relationship with the Outlet-in-Charge and Team.

Main Responsibilities:

1) Sales & Business Results

• Consult and is accountable for creating a positive work environment while working shoulder-to-shoulder with the Direct Supervisor and Store Teams to create and accomplish business, in terms of QSC, Sales, People and Profits objectives.
• Oversee and manage all areas of assigned outlets and make decisions on matters pertaining to assigned outlets.
• Use all informational resources available such as P&L and Customer Feedbacks information, etc, to identify opportunities and threats to build a business plan to optimize potential.
• Monitor and analyse outlets’ business results. Self-initiate and periodically develop business plan to improve stores’ results.
• Hold Monthly Area Meeting with all Outlets-In-Charge to account for business results, discuss over people development or movement and to update the team on the company and area directions or initiatives.
• Develop, execute and follow up stores’ action plans in term of People, Food Safety, QSC, Sales and Profit.

2) Safety & QSC

• Support, coach and consult teams to produce consistently high levels of QSC, safety and sanitization standards and guidelines.
• Submit Incident Report inclusive of actions taken for customers’ feedbacks and any stores’ incidents timely according to company guidelines.
• Ensure stores’ food products and ingredients store, use and sell according to First-In-First-Out and First-Expire-First-Out guidelines.
• Demonstrates and reinforces behaviors to gain commitment from Crew to Outlet Leadership Team to deliver Excellent QSC standards.

3) People

• Support, coach, consult Store-In-Charge to develop recruitment and training plan so that stores are appropriately staffed with competent staff and management team.
• Select, interview, hire, conduct On-Job-Evaluations (if necessary) and train direct reports based on areas’ needs and goals.
• Know, enforce, educate and consult with all staff on all appropriate HR policies, labor laws, security and safety procedures.
• Conduct performance appraisals and gives input based on defined goals and objectives for each direct managers and staff.
• Ensures that individual development plans for service & kitchen team to Outlet Managers are implemented as per guidelines or/ and plans.

4) Administrative and others

• Conduct Cash Audit and Food Safety and QSC Audit on the assigned stores at least once per assigned outlets on monthly basis. Coach and develop action plan with stores’ leaders.
• Review and ensure outlets’ Month-end administration and submission is timely and accurately.
• Ensure stores perform daily sales deposit, shift control, inventory ordering, petty cash reimbursement and other tasks in accordance to standards timely and consistently.
• Submit and present monthly operations sales, accountability and action plan report.

Job Description: Business Development Manager

We are seeking a dynamic and results-oriented Business Development Manager to join our team. The primary responsibility of this role is to drive student recruitment efforts, particularly from China, and facilitate their seamless transition to studying in Singapore.

Responsibilities:

Student Recruitment:

• Develop and execute strategies to attract students from China to study in Singapore.
• Identify and establish partnerships with schools and educational institutions to increase student enrollment.
• Source and collaborate with partner agencies in China to facilitate student recruitment efforts.

Administrative Support:

• Assist with administrative tasks related to student enrollment, including processing necessary documents such as In-Principle Approval (IPA) letters and student passes.
• Ensure compliance with regulatory requirements and liaise with relevant authorities as needed.

Student Support:

• Provide personalized assistance to students throughout their journey, including arranging transportation from the airport to their accommodation.
• Offer support in settling students into their new environment, including assisting with medical appointments and finding suitable housing options.

Relationship Management:

• Build and maintain strong relationships with key stakeholders, including schools, partner agencies, and government authorities.
• Collaborate cross-functionally with internal teams to ensure smooth operations and excellent student experiences.

Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Strong understanding of the education and cultural landscape in both Singapore and China.
• Excellent communication and interpersonal skills, with the ability to effectively engage with diverse stakeholders.
• Highly organized with strong attention to detail and the ability to manage multiple tasks simultaneously.
• Resourceful and proactive in identifying opportunities and problem-solving.
• Familiarity with visa and immigration procedures for international students is a plus.
• Ability to communicate effectively with Chinese counterparts.

If you are passionate about international education and have a drive to make a positive impact on student's lives, we invite you to apply for this exciting opportunity.

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients, addressing their inquiries, resolving issues, and ensuring overall customer satisfaction. The ideal candidate should possess excellent communication skills, problem-solving abilities, and a strong commitment to delivering outstanding service.

Key Responsibilities:

1. Respond promptly and professionally to customer inquiries via phone, email, or chat.
2. Resolve customer complaints and issues effectively and efficiently.
3. Escalate complex problems to the appropriate department for further investigation and resolution.
4. Maintain accurate records of customer interactions and transactions.
5. Collaborate with other team members to ensure a seamless customer experience.
6. Provide feedback to management regarding customer concerns and suggestions for improvement.
7. Meet or exceed performance targets for customer satisfaction, response time, and resolution rate.

Requirements:

1. Bachelor's degree or equivalent experience in customer service. CEI certifcied would be preferred. KAH will be bouns.
2. Excellent communication skills, both written and verbal.
3. Ability to multitask and prioritize tasks effectively.
4. Ability to work independently as well as part of a team.
5. Positive attitude and willingness to learn and adapt to new processes.
6. Singaporean citizenship or PR preferred.

Location: Singapore

Salary: Comission Base

Benefits: Employee discounts

How to Apply: Please send your resume and cover letter to [email protected] with the subject line "Skyline Agency Singapore - [Your Name]."

• International maritime logistics leader
• Lead Group's tax strategy for Global region

About Our Client

A leading global player in maritime logistics, this company specialises in the transportation of Oil & Gas products. Renowned for its modern and environmentally conscious fleet, it ensures the secure and efficient delivery of products worldwide. Their commitment to seamless global energy resource movement solidifies its position as a key player in the maritime transportation sector. The organisation is looking for a Tax Manager with similar vision to lead the global tax strategy, mitigate exposure for the business.

Job Description

Reporting to the Head of Controlling, you will:

• Be responsible for leading the tax team on global tax matters for the organisation, managing 1 headcount in the team
• Works closely with finance leaders to spearhead strategies for global tax function, provide tax advisory to senior stakeholders
• Optimise global tax structure and minimise the Group's direct and indirect tax cost and exposure
• Enhance the Group's transfer pricing model, coordinating with internal and external consultants to mitigate risks for the organisation
• Ensure all global tax compliance obligations are met, accurate reporting of tax returns consistent with the planning structure
• Manage existing tax incentives, global business development projects to explore new grants and tax incentives for the business

The Successful Applicant

• Bachelors Degree graduate in Accountancy, ATP/CA qualified with at least 7 years of working experience in Tax matters
• Big 4 tax candidates with international tax exposure and/or working experience with MNC in full spectrum tax role
• Industry knowledge in maritime sector will be advantageous
• Strong technical knowledge and application of accounting standards, successful execution of tax strategies for APAC, global region
• Strategic tax leader who is confident to lead discussions with HQ leaders/parent company

What's on Offer

• Leader of the global tax function for the group
• Strategic role, strong business partner to Finance/senior stakeholders

Job Description:

• Oversee the workshop operations and ensure compliance with industry or manufacturers’ service and repair quality and standards
• Ensure compliance with Ministry of Manpower workplace safety and health standards
• Ensure motor vehicle service staff comply with environmental laws and regulations
• Oversee the disposal of wastes such as used engine oil, and soot to ensure adherence to health and safety laws
• Assign and schedule work duties to motor vehicle service staff according to their skills
• Oversee the inspection of motor vehicles to identify faulty components and facilitate the process of repairs
• Assist technicians in the diagnostic of motor vehicle problems, offer solutions and advice
• Supervise the activities of motor vehicle service technicians and mechanics to facilitate efficient job performance and timely repairs
• Oversee the operations of the various diagnostic machines
• Conduct test drives of serviced or repaired motor vehicles to monitor quality standards
• Ensure that Customer Service Advisors contact customers and arrange for the customers to bring their motor vehicles for servicing or repairs
• Conduct price negotiations with clients to reach a favourable bargain for both management and client
• Follow up with customers to obtain feedback and ensure they are satisfied with the service standards
• Listen to client complaints and assist in addressing their issues and resolving challenges
• Evaluate the performance of motor vehicle service staff to acknowledge efficient employees and guide underperforming ones
• Oversee the hiring and training of an effective motor vehicle service team
• Maintain an accurate record of all accounts and relevant financial information
• Monitor inventory to regulate and ensure the availability of required vehicle parts
• Oversee the procurement of vehicle parts, automotive equipment, and various other items required in the workshop
• Review and manage operating performance such as job orders, revenues, gross profit, operating costs, and operating profits regularly
• Attend technical workshops and study relevant publications to stay up-to-date with developments in the automotive service industry

The Requirements:

• Diploma in Mechanical / Electrical / Electronic Engineering or its equivalent
• At least four (4) years in the operating environment preferably from the automotive industry
• Applicants with NITEC in Automotive Technology and 10 years of relevant experience will also be considered
• Knowledge of mechanical, electrical, and electronic components of vehicles
• Working knowledge of vehicle diagnostic systems and methods
• Hand-on experience in diagnosing and resolving motor vehicle issues
• Ability to handle various types of workshop tools
• Highly self-motivated with good business acumen
• Able to lead by example, analytical, and innovative
• Excellent interpersonal and communication skills
• Positive, independent, and able to work under pressure
• Good communication and interpersonal skills
• Proficient in MS Office

Job Responsibilities:

• Oversee & manage day-to-day operations, including FOH and BOH
• Preserve and upholding excellent levels of customer service
• Address customer queries courteously and ensure customer satisfaction
• Obtain customer feedback and recommend necessary outlet operational changes.
• Ensure the consistency and quality of food and beverage products
• Ensure compliance with SFA regulations
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Conduct monthly stock count and reports
• To appraise staff performance and provide feedback to improve productivity.
• To facilitate events and promotions with Marketing strategies.
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills

Morgan McKinley is Your Gateway to Career Success.

Role & Responsibilities

• Manage bi-weekly/monthly outlook, overseeing financial files and reporting by liaising with category and finance for alignment.
• Facilitate weekly LT meetings, collating input beforehand and documenting actions afterward.
• Connect the dots between various weekly meetings and contribute to actionable items.
• Conduct monthly/weekly business and readiness reviews, ensuring information, schedules, and templates are well-organized while holding individuals accountable.
• Coordinate team morale events, including offsites and initiatives, to boost team spirit.
• Act as the driving force for the team, ensuring organization and efficiency.

Who we are looking for:

• Bachelor’s Degree or equivalent
• At least 2-3 years of solid business management experience i.e. Managing multiple programs, timelines, holding stakeholders accountable to deadlines and coordinating across multiple programs.
• Well-versed in managing data i.e. Expert user of Microsoft Excel and PowerBI (as a user), ability to pull data from multiple different platforms and clearly identify requirements and trends. Being able to create PowerBI would be a massive advantage.
• Proven track-record of regional collaboration across Asia / APAC

Additional Information about the role:

• Client: Leading Multinational Technology company
• 12 months contract role- renewable
• Work location: Cecil St. Singapore

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a family-like environment with no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc.)

(no cold-calling or anything of that sort)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

(Working days of your choosing & mutually agreed with the company)

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Company Culture and Working Environment

- Casual Working Attire, Relaxed Setting

- Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc.)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

We are seeking a skilled and experienced Data Center Facilities Operations Engineer to join our team. The ideal candidate will have a strong background in data center facilities management, with expertise in maintaining and optimizing critical infrastructure components to ensure the reliability, availability, and efficiency of data center operations.

Responsibilities:

• Oversee the day-to-day operations of the data center facilities, including monitoring, maintenance, and troubleshooting of electrical, mechanical, and HVAC systems.
• Conduct regular inspections and preventive maintenance activities to ensure the reliability and performance of data center infrastructure, including power distribution units (PDUs), backup generators, cooling towers, and chillers.
• Implement and maintain environmental controls and monitoring systems to ensure optimal conditions for data center equipment, including temperature, humidity, and airflow.
• Manage data center access controls and security measures, including surveillance systems, biometric scanners, and physical barriers, to safeguard against unauthorized access and ensure compliance with security standards.
• Coordinate with vendors and service providers to procure equipment, manage contracts, and schedule maintenance and repairs for data center facilities.
• Respond to incidents and service requests related to data center facilities operations, including power outages, equipment failures, and environmental alarms, and resolve them in a timely manner to minimize downtime and impact on business operations.
• Document procedures, processes, and configurations related to data center facilities operations, including inventory management, change management, and incident response, to ensure compliance with industry standards and regulatory requirements.
• Participate in capacity planning and expansion projects to support the growth of data center infrastructure, including rack installations, cable management, and equipment upgrades.
• Collaborate with cross-functional teams, including IT, facilities, and security, to ensure alignment of data center facilities operations with organizational goals and objectives.
• Stay current with emerging technologies, trends, and best practices in data center facilities management and make recommendations for improvements and enhancements.

Qualifications:

• Bachelor’s degree or Diploma in electrical engineering, Mechanical Engineering, or related field preferred.
• Minimum of 5 years of experience in data center facilities operations, infrastructure management, or related field.
• Strong technical skills in managing electrical and mechanical systems, including power distribution, backup power, cooling, and environmental controls.
• Familiarity with data center standards and best practices, such as TIA-942, ANSI/BICSI, and Uptime Institute Tier Standards.
• Experience with data center management tools and software for monitoring, asset tracking, and capacity planning.
• Excellent problem-solving and troubleshooting skills, with the ability to analyze complex issues and implement effective solutions.
• Strong communication and interpersonal skills, with the ability to work effectively in a team environment and interact professionally with stakeholders at all levels.
• Relevant certifications such as CDCMP (Certified Data Center Management Professional) or DCFM (Data Center Facilities Management) preferred.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Responsibilities:

• Lead project and consultancy meetings with clients and vendors
• Manage a team to conduct Energy Audits & Green Mark-related activities
• Evaluating energy and sustainability initiatives.
• Analyzing trend data and generating reports with recommendations and system performance descriptions.
• Identify areas for conservation through trend analysis, temporary data logging, and monthly utility data review.

Requirements:

• Min Diploma in Mechanical/Electrical Engineering or it's equivalent
• At least two-years related working experience
• Previous experiences with air-conditioning/chiller systems is an added advantage
• Experienced in data logging and analyzing large datasets.
• Able to work in a team

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

1. Job description

· Involved in participation of testing and implementation of system related initiative and enhancement

· Propose and execute campaigns for unsecured loans products

· Manage first line response to product and services enquiries from touch points and support units

· Initiate process improvement for Unsecured Loan products

· Work together with support units to study and understand data related to UL products

· Support regular reporting, adhoc task and administrative matters

· To execute marketing communication/material and campaign driving Unsecured Loan portfolio revenue and digital usage (Book schedule, raise criteria request, ensure timeline is met)

· To review marketing content, T&Cs and messages (PN/eDM/letters) relating to Unsecured Loan products

2. Required Experience :

· Degree holder

· Preferably 1 year experience in consumer banking or related industry

· Preferably prior experience in handling loans product management or similar end-to-end product life cycle

· Self-driven and able to work independently under timeline pressure

· Good communication skills and strong team player

· Able to manage and work with stakeholders

· Willing to work overtime when there is system testing and implementation