• Coordinate with Company logistics activities and oversee business plans at the regional level.
• Lead the Logistics and Landing Storage and Delivery (LSD) function and participate in the strategic planning of logistics solutions.
• Promote Asia-Pacific standard process and strategy of Supply Chain within NSC/Factory
• Analyze logistics costs and (KPIs) for guiding to actions for achieving target.

Requirements:

• Diploma in Logistics or equivalent
• At least 3 years of experience in Freight Forwarding, Logistics or Shipping industry.
• Proficient in MS Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Perform business analysis and/or acting as point of contact with external vendors/integrators and various business representatives
• Ensuring the quality of deliverables from the integrators, involving thorough review, feedback, and alignment with business stakeholders on respective areas
• Responsible for enhancing the product backlog with detailed specifications
• Clarify and communicate the specifications to all the relevant stakeholders involved
• Responsible for gathering and analyzing user requirement and impact analysis during Project preparation phase
• Producing / reviewing General/Detailed Functional Specification and communicating to project teams
• Learns the system functions / data and is able to define the evolutions of the functional architecture
• Responsible for proper documentation of functional and non-functional specifications
• Review test cases of SIT tester
• Prepare and support UAT
• Ensure that risks and issues are escalated to line manager


Contributing Responsibilities

• Contribute to change management
• Contribute to support / incident analysis as required
• Contribute to defining and implementing a Target Operating Model (TOM) for business processes or adapting the system to meet the TOM defined for each business processes
• 5+ years of overall experience performing business analysis professional software engineering
• Any experience in IT transformation projects involving portfolio management system and/or Core banking applications
• Good knowledge of Portfolio Management, Advisory, Risk modelling and Optimization functions is added advantage
• Good knowledge of Order Life Cycle and related functions
• JIRA and Confluence knowledge is required
• Detail oriented and good documentation skill is required
• Ability to work in a multicultural environment (Asia + Europe)
• Good presentation skills
• Knowledge about REST API design standards, patterns and best-practices
• REST API development experience is a plus
• Experienced in Waterfall and Scrum methodology
• Ability to work in fast-paced environments
• High level of professionalism, patience and maturity
• Team player
• Temenos Triple’A knowledge is REQUIRED
• Banking knowledge related to Wealth Management / Private banking is a plus
• Design Thinking knowledge is a plus
• Cybersecurity knowledge is a plus


• Certified product owner or scrum master certification is a plus
• Bachelor’s Degree or equivalent experience required
 Knowledge of oral and / or written skills in French language is a plus.
 Agile SAFe Practitioner is a plus

• Manage the Fire Command Centre and Security Checkpoint
• Access control
• Manage the Security Control Room CCTV surveillance duties
• Responsible on the car park operations in the hotel
• Patrol duties at all areas in the hotel
• Lobby duties for crime prevention surveillance
• Responsible on various locking system in the hotel premises
• Responsible in Fire and Workplace safety

About the role: We are seeking a talented and dedicated EPIC Systems Data Analyst to join our Global Transformation Company. As a Data Analyst, you will play a crucial role in analysing, interpreting, and presenting data to drive strategic decision-making within our client’s organization. You will be responsible for collecting and analysing large datasets, identifying trends, and generating insights that will enhance the overall efficiency and effectiveness of our hospital and health care operations. This position offers a unique opportunity to work on impactful projects that directly contribute to improving patient outcomes and healthcare outcomes.

Responsibilities:

• Collect and analyse large datasets from various sources, ensuring data accuracy and reliability.
• Develop and implement data collection systems and strategies to optimize the quality and efficiency of data analysis.
• Identify and interpret trends or patterns in complex data sets and present findings in a clear and concise manner.
• Collaborate with cross-functional teams and stakeholders to define data analysis requirements and deliver actionable insights.
• Create and maintain comprehensive documentation of data analysis processes, methodologies, and results.
• Develop and maintain customized reports and dashboards to track key performance indicators (KPIs) and key metrics.
• Identify opportunities for process improvement and data-driven decision-making within the organization.

Qualifications & Experience:

• Bachelor's degree in Data Science, Statistics, Mathematics, or a related field.
• Proven experience as a Data Analyst in the healthcare industry.
• Strong proficiency in SQL and Excel for data extraction and analysis.
• Experience with statistical analysis tools and techniques (e.g., SPSS, SAS, R) is highly desirable.
• Familiarity with data visualization tools (e.g., Tableau, Power BI) and data modelling concepts.
• EPIC systems certification
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Strong communication and presentation skills, with the ability to translate complex data into easily understandable insights.
• Ability to work independently and in a team environment, managing multiple priorities and meeting deadlines.

Skills:

• Outstanding interpersonal and communication skills.
• Strong planning, organization, and time management skills.
• Proficiency in Clinical Information Systems design, build, and implementation.
• Deep understanding of clinical data validation, reporting, and analysis.
• Demonstrable success in stakeholder interactions, delivering aligned solutions.
• Familiarity with clinical environments and terminology.
• Strong values of integrity, commitment, and self-improvement.
• A methodical, thorough yet flexible approach.
• Process-driven mindset.

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

JOB DESCRIPTION

Our client is in the Precision Engineering and Manufacturing industry with presence in the APAC region, currently seeks a Business Intelligence Senior Analyst to join their team.

Reporting to the Head of IT, the incumbent will be working in a team of 4 staff. He / She will be responsible to develop and implement BI strategy that aligns with organization’s goal. The main duties will include crafting and executing comprehensive BI Strategy; transforming raw data into insightful data that can be used for decision-making and strategic planning; optimizing business processes; driving business growth; enhancing analytical capabilities; managing the BI team; BI infrastructure oversight; stakeholders management; and project & data management.

Successful applicants can look forward to work within an established organization with global footprint and is headquartered in Singapore.

REQUIREMENTS

• Min Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field
• Prior leadership working experience in a Business Intelligence role, managing a team of 1 – 2 staff
• Experience in Power BI, Tableau, and QlikView is preferred
• Professional certifications such as CBIP or Microsoft Data Analyst Associate will be advantageous.
• Working experience with cloud data services (AWS, Azure, Google Cloud) is required
• Programming languages experience such as Python or R is a plus
• Strong communicator with excellent interpersonal skills

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected]. (EA: 18C9213 / R21103164)

*We regret that due to potential volume of responses, not all candidates will be contacted.

JOB SUMMARY

Supports the Loss Prevention Manager in managing the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget. Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Lead unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.

Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

CANDIDATE PROFILE

Education and Experience

• At least 2 years of related supervisory role in security sector, preferably in hospitality industry
• Posses all regulatory licenses for the role

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Job Description

• Conducting research for improving predictions of oil market trends, prices and supply and demand factors
• Using data to gather oil market insights, improve decision making and performance.
• Being a subject matter expert on your given market or products
• Provide recommendations on trading strategies and risk management to internal stakeholders.
• Develop and maintain financial models, databases, charts to support oil market analysis.
• Collaborate with trading team to improve strategies from short-term, long-term, and fundamental perspectives across various products.

Job Requirement

• Bachelor’s degree or equivalent
• Sole contributor role
• Hands on experience with data analytic tools and platform experience is advantageous.
• Able to build analytical models and to handle wide variety of data and information from scratch.
• Experience working in the oil and petroleum industry for at least 5 years as an analyst or trading role.
• Knowledge of global oil and gas production, refining processes, and market trends
• Passion for research and trading to create a profitable impact on recommended strategies.
• Strong communication skills with the ability to present large complex data and findings in layman's terms..
• Ability to produce independent market analysis and insights as well as work collaboratively within a team with a continuous improvement mindset.

Job Scope

• To provide technical troubleshooting support to customers on alarm issues in an effective and efficient manner.
• To monitor and respond to alarm signals within service level targets.
• To attend to customers’ inquiries on products, accounts and services, and offer alternatives solutions to fulfill customer needs, ensuring total customer satisfaction.
• To gather customer feedback, identify problem trends and highlight to Team Leader & Supervisors for discussion, service enhancement and resolution of problems.
• To ensure that standard operational procedures (SOP) are adhered to.
• To profile accounts based on account types and key priority accounts.
• To demonstrate strong work commitment and work ethics.
• To highlight SOP non-compliance to Team Leaders for correction, corrective and preventive actions.
• To adhere to plan work schedule & be available for overtime during emergencies in short notice.
• Able to perform rotating 12hours shift work, 4 days a week
• You should possess at least GCE O Level / Nitec
• 1-2 years' experience in fast-paced Call Center environment
• Security Officer with basic computer knowledge may apply.
  
  
  Special Knowledge or Skills:
  • Pleasant disposition with good communication skills
  • Fluency in a second language
  • Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description

To conduct security duties at patrol, escort duties, static duties and other assignment as required. To ensure the safety and security for all personnel and premises.

Roles and Responsibility

• To perform 12hrs shift duties at any deployed sites
• To perform safe entry for staffs, workers, visitors and contractors
• To safe guard the premises through surveillance and patrols
• Identify and report unusual or suspicious movements in occurrence
• Perform access control duties at the check-point
• To monitor CCTV surveillance when required
• To update and report any fire alarm activation

Qualifications and Education Requirements

• ‘N’ Level or ‘O’ Level
• Valid PLRD license with RTT attained
• 1 year working experience

Preferred Skills

• Able to speak and write English
• Knowledge of Fire drills
• Team player

Be a part of our diverse family at Hai Leck, embracing each other as you discover your unique career potential and find your perfect fit with us. We are committed to unlocking your potential and guiding you to success. Our employees are valued down to their skills, and we are committed to training them and expanding their knowledge.

We would be pleased to welcome you at our family in Hai Leck if you are a suitable member.

Email us at [email protected] now!

Job Descriptions

. Perform market research and generate interest in our applications

· Provide phone, e-mail, remote (80%) and onsite (20%) support

· Assist in testing software before release to customers

· Ability to deliver online training to customers

· Involve in business analysis for new feature development

· Create user guides for product features

· End to end service delivery from pre-sales demo, implementation and testing.

· Participate in installation, upgrade of software and assist in documentation of software products

Job Requirements

· Candidate must possess at least Professional Degree in Computer Science/Information Technology or equivalent.

· Working experience in business application support

· Experience in vendor environment

· Required Skill(s): Basic MSSQL queries, HR/ERP/Accounting Software Support

· Preferably have experience working in long term care or charity sector

· Team player with good analytical skills

· Looking for someone with support and project implementation for off the shelf ERP or accounting products

Business Analyst - Payments (Banking)

• 10 months contract

The Client

• MNC Bank

The Opportunity

• Provide PM/ BA support for global payments related project, focusing on identification & documentation of regional payments activities.
• Perform root cause analysis of payment related Operational Risk Events and how these will be resolved through identified solutions, identifying any gaps requiring further solutioning.
• Support Ops SME’s in determining key business requirements for identification of payments flows.
• Identifying and documenting key data elements within processing systems to enable rules based controls to be set for management of large and anomalous payments.
• Deliver business requirements, prepare testing plans and execute/oversee testing and development of associated project artifacts as required for deliverables.
• Day-to-day management of individual project responsibilities including milestone setting, task and actions management, co-ordination, and execution of plan within required timelines and to stakeholder quality expectations.
• Support and manage business ad-hoc queries and requirements.
• Foster and maintain relationships with business and technology stakeholders and support engagement in working groups, steercos, and workshops where required.
• Identify key project risks, whether stated or not, and manage to resolution or escalate accordingly.
• Can exercise independence of judgement and autonomy and can operate with a limited level of direct supervision.
• Requires attention to detail when making judgments and recommendations based on the analysis of factual information.

Your Background

• Degree in Banking or equivalent with 6-10 years’ of relevant experience.
• Track record as a Business Analyst/ Program manager within the Financial Services/Investment Banking industry.
• Knowledge of Markets Operations businesses/ functions is required. Knowledge & understanding of payments workflows and controls beneficial.
• Ability to work independently, multi-task, have great attention to detail and take ownership of various parts of a project or initiative.
• Able to lead conference calls and produce meeting agendas, materials, and minutes.
• Have experience of leading User Acceptance Testing (UAT) projects, including overseeing the development & implementation of the UAT test plan, scripts and tools using the detailed functional requirements document.
• Must be extremely organized, motivated and a self-starter.
• Ability to prioritize and multi-task is key.
• Excellent analytical and problem-solving skills and ability to clearly document findings and put together proposals for solutions.
• Excellent Excel, Powerpoint and process mapping skillsets required.
• Ability to work in fast paced environment under tight contractual deadlines.
• Excellent communication and stakeholder management skills, with the ability to communicate to a range of audiences and facilitate discussions.
• Willingness to ask questions, challenge the process and seek out answers.

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

Location : Orchard , Singapore

Industry : Retail

Working hours : 3 Different rotating shifts inclusive of weekends and PH : 8am-5pm ; 1pm-10pm & 930pm-930am

Benefits: Basic + AWS + Variable bonuses

· Assist in the supervision of in-house security personnel and Agency guard services

· Performs rotating & night shift-duty to provide security and patrol company premises according to specified procedures

· Inspection & monitoring of security passes & goods at selected locations

· Render assistance in emergencies & investigations

· Possess a WSQ Certificate in Security Operations

• Minimum 2 years of security experience

Functional Competencies:

1. Collaborate with Business to understand internal and external factors impacting sales and margins and implement opportunities to grow business performance.
2. Develop and maintain costing models to ensure that cost drivers are understood, and activities are priced to recover true cost.
3. Provide key financial support to Business by performing variance analysis including monthly results, budget / forecast.
4. Performing analysis on a balanced set of KPIs reflecting all aspects of the business performance, ensuring early identification of issues as well as outcomes.
5. Prepare and Manage budget and forecasts and ensure timely submission reporting.
6. Develop and manage the order book and procedures to streamline the revenue and expenses projections.
7. Support the enhancement of processes and development of key financial and operational metrics / dashboards/reports to improve efficiency and analytical capabilities.
8. Ensure data integrity in contracts profitability management.
9. Liaise with External & Internal Auditor for Audit process.

Requirements:

1. Bachelor of Accountancy with minimum 5 years working experience in financial planning and analysis.
2. Good accounting and business knowledge.
3. Has a keen eye for details and strong analytical skills.
4. Good interpersonal skills and able to interact well with management staff.

The ideal candidate will use their passion for analytics to provide insights to the business covering a range of topics. They will be responsible for conducting both recurring and ad hoc analysis for business users.

Dashboarding and presentation Ability to create dashboards to link, report, and analyze metrics based on available data.

knowledge of design parameters, sampling strategies, data collection, and analytical techniques.

Responsibilities

• Understand the day-to-day issues that our business faces, which can be better understood with data.
• Compile and analyze data related to business' issues.
• Develop clear visualizations to convey complicated data in a straightforward fashion
• Dashboarding and Presentation: Create dashboards to link, report, and analyze metrics based on available data. This includes the ability to prepare effective presentations in content and function and to speak competently to the level of the audience.
• Develop, Understand, and Apply Domain-Specific Technical Knowledge: Complete assigned work, tasks, and support others in the organization by developing, understanding, and applying domain-specific technical knowledge.
• Storytelling: Influence and inspire an audience by crafting stories using data that elicit empathy or create buy-in.

The Successful Applicant:

• Bachelor degree or equivalent experience.
• At least 5 years Marketing Analyst experience in Product Marketing.
• Proficient in SQL
• Create a dashboard from scratch.
• Data judgment Ability to convert and/or uncover open-ended real world problems within the business context into trackable metrics

Must have working experience in 3 or more of the following:

Web application

- ASP.Net platform (C#)

- HTML, CSS, Javascript, JQuery, BootStrap

- XML, JSON, SOAP (Interface, Webservice)

- Microsoft SQL Server

- Windows Presentation Foundation (WPF)

- Crystal report (version 7 & above)

Android & iOS project

- Flutter

- API (Entity Framework, Linq)

- Microsoft SQL Server

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: System Analyst

Job Requisition Number: JR30698

Job Level: 6 - 9 years of relevant experience (L3)

Location: Singapore

Key Skills: Right attitude, Versatile, Resourceful , Independent Worker, Good Communication

Job Objectives

Application Development & Support – Application Development

Application Development is responsible for the development, modification, maintenance, and support of all applications for the firm, including both internal and external products. The Application Development focus specializes in planning, designing, and developing software systems (e.g., middleware, legacy, mainframe) and applications. Developers design, code, test, debug, and document program requirements, working with architects, product managers, and end-users in the development and enhancement of applications.

Key Responsibilities

l To support multiple ongoing and upcoming large projects

l To support the team’s suite of applications including

n Enterprise contact centre systems (IVR, CTI, Chat, customized modules)

n Outbound dialling systems

n Email and SMS notification

n IBM MQ, Tomcat and JBoss

Key Requirements

l Academically qualified in IT related domain – Computer Science/Info Communications/System Analysis/similar

l Sound knowledge of UC applications design/development/testing and support area

l Managed and/or developed applications that leverage Avaya’s appliances for use by Contact Centre

l Relevant experience more than 6years

l At least 8 years of hands-on implementation and application support experience in Avaya Experience Portal, Avaya Proactive Outreach Manager.

l Knowledge on Tetherfi Products will be added advantage

l Experience in working with the following technical platforms / programming languages - Linux, Shell Scripting, SQL Server

l Implementation experience in Avaya Contact Centre Products is a MUST.

l Independent, proactive and self-starter with excellent interpersonal and communication skills.

l Strong analytical and good problem-solving skills.

l Ability to work in a fast-paced and team-oriented environment.

l Must be a team player

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

We are seeking a dynamic and organized individual to join our HR team. In this role, you will be responsible for supporting various HR and administrative functions to ensure smooth operations within the organization. Key responsibilities include assisting with recruitment activities, managing employee records, coordinating training programs, handling administrative tasks such as managing office supplies and facilities, and providing general HR and administrative support as needed.

Key Responsibilities :

• Assist with recruitment activities, including job postings, screening resumes, scheduling interviews, and coordinating the hiring process.
• Maintain accurate and up-to-date employee records, including personnel files, attendance records, and HR databases.
• Coordinate training programs and workshops for employees, including scheduling sessions.
• Handle administrative tasks such as managing office supplies, coordinating maintenance of office facilities, and processing invoices.
• Provide general HR and administrative support to the HR team and other departments as needed.
• Assist with special projects and initiatives as assigned.
• Assisgnments by senior management as and when required.

Qualifications:

• 1-2 years of experience in HR and/or administrative roles is preferred.
• Strong organizational and time management skills with the ability to prioritize tasks effectively.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Detail-oriented with a high level of accuracy in work.
• Ability to work independently as well as part of a team.

Responsibilities：

- Work in conjunction with different parties to conceptualize and propose IT solution approaches of privide banking system, i.e. Stakeholders, Users, Consultant, and Development Teams.

- Design business solutions and transform users' needs & business requirements into functional requirement specifications.

- Identify and document constraints, assumptions and risks associated with business requirements.

- Maintain timely communications to business stakeholders throughout the project life cycle to ensure common understanding of the requirements and the impact to the business area.

- Track transition plan & provide ongoing support to perform root cause analysis on UAT and production support.

- Prepare and maintain knowledge base, systems related documentation, training materials and operation manuals.

Requirements

- Bachelor degree holder in Computer Science, Computing or related disciplines.

- Minimum 5 years IT experience in banks or in banking solution vendors.

- Good analytical skills with knowledge in private banking system from front to back office.

- Strong in requirements collection, business analysis, and project management.

- Fast learner and have passion to pick up different IT and banking knowledge.

- Excellent communication skill and presentation skills.

Representing a global presence retail with more than 50 boutiques across the Asia Pacific region. Currently looking for a System Analyst who will be responsible with CRM initiatives, process improvements and product development to improve the digital transformation of the organization. You will be supporting the teams across all markets: Singapore, Malaysia, Hong Kong, Thailand, Vietnam, Japan, Australia and New Zealand.

Responsibilities:

• Collaborate effectively to champion digital transformation and CRM initiatives within the company.
• Contribute to the management of CRM projects and enhancements throughout their lifecycle, aiming for improvements in customer satisfaction, loyalty, and advocacy.
• Manage projects comprehensively, from defining project scopes and gathering business requirements to implementation, integration, testing, training, and closure, encompassing standard functionalities and custom developments.
• Enhance operational efficiency and productivity by streamlining processes and harnessing technology and automation.
• Gather and document requirements, including business processes and needs, and translate them into detailed functional specifications.
• Assess new technologies, suggest their application for ongoing productivity and efficiency enhancements.
• Collaborate on roadmaps and milestones for all planned projects and initiatives.
• Monitor actual activities and resource allocation to ensure efficient use.
• Ensure timely and budget-conscious delivery of projects.
• Collaborate with cross-functional teams (retail, marketing, brands, and technology) to align requirements and provide stakeholders with project progress updates.

Requirements:

• At least 8 years experience in project planning, execution, controlling and project risk management.
• Proficiency in ensuring projects reach successful, on-time completion through diligent monitoring and support.
• Capable of thriving in a fast-paced environment and adept at multitasking.
• Demonstrated proficiency in analytical and technical competencies.
• Effective interpersonal and communication abilities.
• Proactive, organized, responsible, capable of independent work, and meticulous about details.
• Prior experience with any CRM application is a beneficial asset.

If you're interested in this role, click 'apply now' ,or email [email protected] for a confidential discussion.

My client, based in Singapore, They are committed in delivering innovative digital entertainment solutions. Their flagship product caters to the global gaming market. Users worldwide engage in popular party games, interactive chats, and karaoke sessions on our platform. Since inception, their products has expanded globally, reaching various regions including Greater China, the Middle East, Japan, Korea, and North America, achieving significant success

Work location: Science Park, nearest station - is Kent Ridge MRT station

Role

• Oversee the development of product risk control business indicators, including monitoring and conducting attribution analysis for risk control business.
• Develop strategies for product risk control, track their effectiveness, and establish a comprehensive risk control data indicator system for the business line.
• Target platform black and gray production users, extract features, devise effective response strategies, and promptly halt illicit activities.
• Demonstrate quick learning and thinking abilities, possess a sharp data insight, structured thinking skills, cross-team collaboration prowess, and a fervent dedication to practical business problem-solving.
• Proficient in data statistics and related professional skills, adept at applying regression, classification, clustering, deep learning, and other machine learning algorithms to address business challenges.

Qualifications:

• Hold a Bachelor's degree or higher, with an interest in mathematical statistics; possess a foundational understanding of computer science or mathematics
• Proficient in commonly used data analysis tools and languages such as Excel, SQL, R, Python, and SPSS.
• Exhibit strong logical thinking, communication skills, reliability, self-motivation, curiosity, and an interest in the internet and data analysis.
• Must have experience in risk control related projects
• Prior experience in payments, AML or content risk related project will be an advantage

APPLY NOW! Interviews are ongoing! Email to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Chiam Lee Ping Dayna

Consultant

Reg. No: R1764404

Stellar- Link Partners Pte Ltd (EA License: 21S0698)

Overview: The Security Manager will be responsible for establishing and maintaining a comprehensive security program to safeguard the property, guests, and employees. This role requires a licensed security professional with extensive experience in hospitality security management and a thorough understanding of local regulations and procedures.

Key Responsibilities:

1. Security Program Development: Develop and implement a robust security program tailored to the needs of the hotel, encompassing access control, surveillance, emergency response, and risk management.
   Establish security policies, procedures, and protocols in compliance with local laws, regulations, and industry standards.
   
2. Team Management: Recruit, train, and supervise a team of security officers, ensuring adequate staffing levels and adherence to professional standards of conduct.
   Provide leadership, guidance, and support to security personnel, fostering a culture of accountability, teamwork, and continuous improvement.
   
3. Physical Security: Coordinate the installation and maintenance of security systems, including CCTV cameras, access control systems, and alarm systems, to deter and detect unauthorized activities.
   Conduct regular security assessments and audits to identify vulnerabilities and implement corrective measures to mitigate risks.
   
4. Emergency Preparedness: Develop and implement emergency response plans and procedures for various scenarios, such as fire, medical emergencies, and security breaches.
   Conduct training drills and exercises to ensure that all employees are adequately prepared to respond effectively to emergencies.
   
5. Guest and Employee Safety: Monitor the premises to ensure a safe and secure environment for guests, employees, and visitors, taking proactive measures to prevent incidents and address security concerns.
   Investigate security incidents, accidents, and violations of hotel policies, documenting findings and implementing corrective actions as necessary.
   
6. Collaboration: Liaise and maintain good relations with local law enforcement agencies, government authorities, and industry partners to exchange information, coordinate security efforts, and stay abreast of emerging threats and trends.
   Collaborate with other departments, such as Operations, HR, and Facilities, to integrate security considerations into overall hotel operations and initiatives.
   
7. Compliance and Reporting: Ensure compliance with all relevant laws, regulations, and licensing requirements pertaining to security operations, maintaining accurate records and documentation as mandated.
   Prepare regular reports on security activities, incidents, and trends for management review and decision-making purposes.
   

Qualifications:

• Minimum of 5 years' of experience in security management, in the hospitality industry.
• Possession of a valid Security Officer License issued by the Singapore Police Force.
• Strong knowledge of local security regulations, laws, and industry best practices.
• Excellent leadership and managerial skills, with the ability to inspire and motivate a diverse team.
• Effective communication and interpersonal abilities, with proficiency in English and preferably additional languages.
• Sound judgment, problem-solving skills, and the ability to make decisions under pressure.
• Proficiency in security technology and systems, including CCTV, access control, and incident management software.
• Certification in First Aid, CPR, and Crisis Management is desirable.

Responsibilities

• Evaluate an organization’s security measures, including firewalls, encryption, and authentication protocols.
• Conduct regular system tests to identify any vulnerabilities that could be exploited by cyber attackers.
• Create comprehensive plans to secure computing networks and systems.
• Oversee the implementation of security solutions to ensure they meet the needs of the organization.
• Continuously monitor security systems and networks for irregular activities.
• Lead the response to security breaches or incidents, including providing post-event analyses.
• Conduct staff training sessions on security best practices and awareness.
• Keep abreast of the latest cyber security threats and trends.
• Ensure all cyber security practices comply with regulatory standards.
• Perform risk assessments and execute tests of data processing system to ensure functioning of data processing activities and security measures.

Requirements

• Min Bachelor’s degree in Computer Science, Cyber Security, or a related field.
• At least 3 years of experience in a cyber security role.
• Required certifications: CREST Registered Penetration Tester (CREST CRT) & Offensive Security Certified Professional (OSCP)
• Strong understanding of firewalls, VPNs, Data Loss Prevention, IDS/IPS, Web-Proxy, and Security Audits.
• Ability to identify and mitigate network vulnerabilities and explain complex security issues to non-technical stakeholders

Nafisah

R2096014

We are looking for an entry-level Analyst who will be responsible for the following tasks:

Job Description

• Handling IT asset inventory, including tracking, updating, and maintaining records of IT equipment and software licenses.
• Issuing and collecting of IT assets to employees, including laptops, desktops, and other devices.
• Assisting with managing of solution products and product partners, including researching, evaluating, and recommending new products and services.
• Assisting to manage software development projects, including communicating with clients, testing, debugging, and documenting software applications.
• Assisting with product demonstrations and product-related support requests.
• Assisting with process and workflow automation related projects.
• Assisting with other business pillars work as needed.

Qualifications and Requirement

• A diploma or degree in IT, computer science, or related field
• Basic knowledge of IT hardware, software, and network systems
• Proficient in Microsoft Office
• Proficient in scripting languages and data analytics
• Knowledge in Microsoft Power Platform is a plus
• Good communication and interpersonal skills
• Ability to work independently and in a team
• Attention to detail and problem-solving skills
• Willingness to learn and adapt to new technologies and challenges

Job Duties:

• Perform real-time analysis and trending of security log data from various security devices and systems.

• Maintain data sources feeding the log monitoring system, develop and maintain detection and alerting rules.

• Respond to user incident reports and evaluates the type and severity of security events.

• Execute initial triage of incidents to rule out false positives.

• Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.

• Interpret and apply security policies and procedures.

• Establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.

Job Requirements:

• Good knowledge of IT security controls, patch management and be involved in operations of Enterprise ICT infrastructure.
• Working experience and fine-tuning/whitelisting with SIEM, EDR, WAF, DAM, IPS/IDS and Anti-Malware systems.
• Experience in Use case creation, log source enablement for SIEM and automation with SOAR.
• Threat Hunting and spoofed email analysis.
• Experienced with security practices of Internet, Intranet, WAN and Cloud networks.
• Good knowledge of Network, Architecture and Windows/Linux OS fundamentals e.g. IP addressing, AD, DNS, DHCP, IIS, MSSQL and SFTP.

Knowledge in the following area will be an added advantage:

• Must have working experience in security operations centre, ICT project implementations and support.
• Must have hands-on practical experience in configuring and monitoring security systems including SIEM, EDR, WAF, DAM, Anti-malware, Log Management System, Intrusion prevention/detection systems, security patch management and security incident response.
• Experience in IM8 compliance or other cyber security frameworks e.g. NIST, ISO 27001, CIS. Experience in Windows/Linux Hardening. Security testing knowledge or certification for vulnerability assessment, penetration test and source code review will be a strong advantage.