The Customer Engagement Manager is responsible for owning the international franchisee relationship and recommending tactics and products to improve overall performance and profitability as it relates to a master franchisee’s technology profile. They are expected to build healthy relationships with international master franchisees, analyze, consult, educate, and propose solutions for technical implementations. The Manager will oversee a team of technical consults and be the main point of contact for all technical implementations and monitor any issues or concerns. They are responsible for developing customer service strategies, partnering with technical delivery managers for successful rollouts, and overseeing the resolution for any concerns or issues.

RESPONSIBLITIES

Manage a Portfolio of International Master Franchisees and Consult on Technology Solutions  

• Manage relationships with international master franchisees to assess their current needs and recommend solutions and new technology products that increases productivity and profitability of their business.
• Facilitate quarterly international master franchise meetings with DPZ leadership, sales engineers, and technical consultants to review technology business; set objectives and identify shortfalls in customer engagement.
• Proactively lead and drive discussion with markets and DPZ teams, follow up on action items and ensure they are successfully executed.
• Lead and develop proposals for new opportunities and negotiate contracts.
• Be a champion for our international franchisee’s success and advocate for them so they can achieve their business objectives and goals.

Analyze Business Opportunities and Propose Recommendations

• Lead the education of international franchisees about the value, benefits, and features to implement to solve business critical problems.
• Conduct quarterly business reviews and identify areas of opportunities.
• Assess against KPIs and metrics that drive increased profitability and recommend technology solutions that focus on growth
• Analyze existing customer engagement process and execute it successfully for international master franchise.
• Analyze market gaps to find opportunities for growth in specific markets.
• Partner with sales engineers and technical consultants to gather requirements, scope and present implementation plans to the customers

Monitor Implementation of Solutions, Mitigate Risk or Issues and Oversee Customer Feedback Program

• Manage all aspects of projects, including delivery, communication, and successful rollout and partner with cross-functional teams on execution.
• Act as Domino’s store technology expert and provide support to international stores
• Manage and implement standard process and tools to be used consistently for managing customer projects simultaneously.
• Ensure compliance adheres to the terms and conditions listed in franchisee contracts.
• Partner with international master franchisees and collect regular feedback, build action plans and coordinate with teams to resolve any complaints.
• Collaborate in developing a best-in-class customer success and feedback program and implement with our international master franchise and internal teams

We are a leading global technology company with an entrepreneurial spirit. We work on building a stable base that enables us to shape the future of mobility. We invite and encourage pushing the boundaries of what technology can do as well as creative solutions to solve complex requirements.

Do you share the same vision and passion? Are you excited about the challenges we will offer you while we redefine the future mobility together? If your answer is yes, then join us and “Let Your Ideas Shape The Future.”

• Be part of a multinational team of engineers responsible for developing/integrating software for the platform team that builds the next big thing.
• Job scope includes requirement analysis, software system (sub-system) design, code implementation
• You will be responsible for the quality and on-time delivery of your work-products throughout the software development lifecycles.
• You will be responsible for the system integration of SW components and/or SW (Sub-) systems into the platform repository.
• You will work on various platforms and different hardwares to be able to cater to different setups and products.

• Take up appointment as the Nominee Director for our clients
• Execute responsibilities as a Nominee Director for our clients, in accordance with our engagement terms with those clients, and in full compliance of our Company policies as well as relevant regulatory requirements (e.g. the Singapore Companies Act)
• Highlight to the Manager or the Company Management opportunities for business growth while executing your responsibilities
• Any relevant responsibilities as assigned by the Manager 

• Ensure the smooth and efficient, operations of the Food & Beverage Division (TASTE restaurant, Le Bar & Banquet) by the established guidelines in the Department Operations Manual.
• Operate the department with positive financial results.
• Supervise and oversee the administration of the Restaurant and Banquet to ensure smooth operations.
• Evaluate the operations and procedures and suggest improvements to the F&B Operations Manager.
• Check the work performance, and turnout of subordinates and assign responsibilities.
• Demonstrate thorough knowledge of products, menus, and equipment.
• Liaise with Kitchen and Bar on daily Restaurant and banquet Operations.
• Attend weekly departmental meetings when the F&B Operations Manager is unavailable.
• Conduct daily Restaurant & Banquet Operations briefings, in the absence of the F&B Operations Manager.
• Anticipate the volume of business, taking into consideration the occupancy of the Hotel, the holidays, the weather, the activities in the Hotel, and the community in general.
• Assist the F&B Operations Manager in casual labor & contract staff costings.
• Assist the F&B Operations Manager in analyzing daily revenue and cost reports.
• Assist the F&B Operations Manager in enforcing all pre-check and check control procedures in all areas when required with updates.
• Ensure that no single-use plastic containers & cutleries are used following the brand standard.
• Monitor the quality and quantity of all Restaurant and banquet Operations items served timely.
• Maintain good communication & relationships with all other Hotel departments.
• Keep the F&B Operations Manager informed on all items of interest for the department.
• Assist the F&B Operations Manager in coordinating with the respective department heads on any activities that overlap with or concern their departments.
• Enquire guests’ satisfaction and handle guests’ complaints to establish good guest relations.
• Regularly inspect equipment and ensure that they are well maintained and in good working order

WHAT YOU WILL BE DOING:
You are an inspiring leader who loves to create genuine and heartfelt experiences for others by building relationships and celebrating the unique differences in everyone around you. You thrive in an environment that changes in every moment and you’re often referred to as the Master of Multi-tasking! You enjoy developing others and genuinely bringing joy to peoples’ lives - and it just so happens you’ll be doing just that in an award-winning hotel.

The Assistant Front Office Manager will support the Director, Front Office by leading our Front Desk team through building trust and relationships by nurturing a work culture that celebrates diversity, inclusiveness, belonging, growth and development and by inspiring colleagues to deliver heartfelt experiences for each and every guest.

• Ensure smooth operation of the Front Office
• Be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager/General Manager to meet the service standards of the Hotel
• Contribute to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU and Key Performance Index set by Accor
• Assist Front Office Manager with projects related to Front Office as any when required and meeting up with datelines
• Identify personnel development in order to have trained and qualified staff to consistently maintain and increase the Hotel’s service
• Take charge of the ACDC program and work closely with Front Office Manager
• Work with Director of Sales and Assistant/Reservations Manager and take full control of the Front Office operations in the event of overbooking, should the need to transfer guests to other hotels.
• Be responsible for the safety and security of guests, employees and the hotel assets

Job Description

This role will support an integrated, value-based approach to human resources management, aligned to annual and long-term strategic business and HR initiatives in a large organization. She/he will be a strategic partner with the business, to nurture an employee-oriented company culture that emphasizes quality, collaboration, continuous improvement, and high performance.

The incumbent will provide a range of HR services to the company and business units, with partnership with Centres of Excellence in HR, including talent acquisition, talent management, compensation and benefits, talent development and people services.

Responsibilities:

• Lead a small team of Human Resource Business Partners in providing HR insights and advice to the business on all people related issues and initiatives
• Roll out HR strategies that are aligned with the company's overall business objectives
• Develop and implement programs to ensure retention of key staff, and lower the employee turnover
• Improve employee experience and engagement through different communication channels and throughout the employee lifecycle
• Advise and support managers in employee performance management and development
• Develop an effective talent pipeline that addresses the organization's succession plan
• Ensure L&D activities are planned to meet current and future organization and employee needs.
• Partner with Compensation and Benefits team to regularly review market competitiveness, benefit and reward structures, internal relativity and equity to ensure competitiveness
• Review workflow processes to increase the efficiency within the HR teams
• Review HR policies and procedures in line with current employment legislation and/or organizational changes to increase efficiency
• Create and maintain a positive work environment by promoting a culture of respect, inclusion, diversity and positive employee experience
• Manage employee relations issues, ensuring fair and consistent resolution
• Lead and develop the HR team, providing guidance and support for their professional growth
• Analyse HR key metrics, develop continuous employee feedback mechanisms and use data to develop HR interventions and process improvements

Qualifications

• Bachelor’s degree with at least 10 years of HR experience
• Proven experience in supporting business units with a true blend of strategic and hands-on operational responsibilities
• A good team player, positive, people oriented and enjoys meeting and talking to people
• Ability to build strong relationships at all levels of the business and with good business acumen
• Previous experience in leading a project from scratch and driving to completion
• Confident with ambiguity and having an agile & flexible mindset
• Independent and a quick-learner with strong sense of responsibility and initiative
• Excellent interpersonal and verbal & written communication skills
• Demonstrated effective people and workload management skills
• Ability to actively listen and resolve conflict, as well as support, encourage, motivate and grow team members
• Strong understanding of Singapore's current employment laws & regulations (labour law, work visa relation regulations)

The Psychology and Child & Human Development (PCHD) Academic Group at the NIE is a department comprising a team of educators and psychologists passionate about the application of psychology to general education, as well as the specialized domains of early childhood and special needs education. We have a strong focus on teaching and innovative pedagogy, and a research culture that views psychology as an integrative discipline to help us advance our understanding of human thought and behavior to help individuals adapt and learn at their best.

We invite suitably qualified applicants for positions as Lecturer in Applied/School Psychology.   This position provides the opportunity to teach undergraduate and postgraduate students in the areas of educational psychology and technology, innovative pedagogies, curriculum and assessment, and to pursue research in the application of psychology in educational technology.

Requirements

Successful candidates must have:

• A doctorate degree in a relevant field. 

• Teaching experience and broad research interest in applied/school psychology will be important.

• Evidence of outstanding teaching and innovative uses of technology, as well as a keen interest in advancing the field through rigorous research. 

• Willingness to understand and support the work of colleagues beyond one’s niche area of expertise 

• A strong commitment to and aptitude for teaching at both undergraduate and graduate levels

• A good track record in teaching, preferably at an institution of higher learning

• A promising trajectory in research and publication

• Excellent interpersonal and communication skills

Responsibilities

Successful candidates will be expected to:

• To teach existing and new courses at undergraduate and higher degree levels, as well as pre-service and in-service teacher education, more specifically in in teacher training and professional development

• To engage in research that informs policy and practice.

• To publish in reputable journals as is customary in his/her field

• To establish professional connections with local and international researchers and practitioners involved in his/her specific area of expertise

• To share expertise with NIE colleagues through various platforms 

• To undertake administrative and/or leadership roles and to contribute to other service-related activities at the departmental and Institutional levels

• To engage in program leadership and curriculum design and development

Application

Please submit your application to us together with the following documents :

• A cover letter addressing how you meet the requirements of this position

• A CV including a full publication list

• A statement of research interests

• A statement of teaching philosophy and experience and evidence of teaching excellence (if available)

• 1 to 3 of your best publications

• Contact details of three referees (3 academic referees OR 2 academic and 1 professional)

• Any other documents beyond those stated on the application form that demonstrates your qualifications and credentials 

Closing Date

This position will remain open until filled.

Other Information

More information on PCHD can be found at https://www.nie.edu.sg/our-people/academic-groups/psychology-and-child-human-development.

Note to applicants

Only successful candidates will be notified (via email).

Responsibilities
• Support the HR functions which include, but are not limited to, recruitment and selection; rewards and benefits; staff information system; process re-engineering and automation; HR data analytics and data management.
• Identify opportunities for process re-engineering and automation for greater effectiveness and efficiency.
• Review and streamline HR data management, set up the e-filing system.
• Prepare reports, dashboards and presentations on key HR metrics and workforce analytics to generate insights for strategic decision making.
• Partner with operational divisions as HR Business Partner to enable company to meet our vision and mission.
• Undertake any other ad-hoc duties as assigned, contributing flexibly and adaptively to the broader goals of the department.

Requirements
• Trained in Human Resource, Information technology, IT & Computer Science.
• Experience in Government agencies/public organisations, with knowledge in Workday HR modules, Tableau and/or Advanced Excel Applications is highly advantageous.
• Relevant experience in HR Business Partnering and Employee Engagement.
• Strong passion and knowledge for implementing data management, automation and improving HR processes.
• Possess a can-do attitude, critical thinking and problem-solving skills.
• Good interpersonal skills and able to engage and communicate with key stakeholders at all levels.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Responsibilities:

• Manage a portfolio of multiple corporate secretarial clients.
• Ensure adherence to corporate governance and legal requirements of ACRA.
• Manage and update statutory records as per Singapore Companies Act.
• Coordinate and organise AGMs/EGMs.
• Prepare resolutions, minutes of meetings and ancillary documents.
• Liaising and coordinating with external service providers on statutory and compliance filings.
• Assist with incorporation of new companies and registration of foreign companies.
• Perform any other secretarial duties and support as and when assigned.

Requirements:

• Degree in accounting, business management or relevant legal professional / company secretarial certification.
• At least 2 years of relevant working experience.
• Good understanding of Singapore Companies Act.
• A team player with positive work attitude and able to work independently.
• Ability to take challenges and meet tight deadlines.
• Good interpersonal skills, meticulous and strong MS Office skills.

Our mission and where you fit in

At Employment Hero, we’re an ambitious group of people on a mission to make employment easier and more valuable for everyone. We’re revolutionising the way people work – are you down for the challenge? 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. 

As our Sales Manager, you’ll be given the challenge of leading and growing an ambitious team of Account Executives in a relatively new market for us, South East Asia.  As part of our Sales Leadership Team, you’ll play a critical role in strategic decision-making, identifying actionable areas for improvement, and making efficiencies to our go-to-market strategy for Malaysia and Singapore.

We are seeking a data-driven, growth focused and ‘hands on’ player-coach who will help to achieve our company goals. More about your team: our Account Executives inspire their customers to leverage HR transformation through Employment Hero, and run the full sales cycle from demo through to close. You’ll spend your time managing and building an amazing team while developing strong revenue growth for yourself, your team and Employment Hero.

You’ll work hand in hand with the SDR Lead, Channel Sales Lead, Head of Marketing for SEA, as well as MD for the region.

Want to know more about working as part of the Employment Hero sales team? Have a look at this video: https://www.youtube.com/watch?v=elkXiSlEJjA

As our Sales Manager for South East Asia, you’ll be responsible for: 

• Executing our sales program that will ensure achievement of plan and net new revenue targets for each of your Account Executives
• Drive the performance of the team, ensuring individual and team sales targets are consistently exceeded and ensure full ownership and accountability of appropriate KPI’s
• Grow and lead - recruiting and retaining a high-performance and highly engaged sales team
• Train, develop and motivate sales team in skills, sales methodologies and activities, and product
• Work with your team to understand customer needs and requirements
• Create compelling, values based transformation opportunities that drive customer engagement
• Identify prospective markets and lead sources
• Assist with performing effective online demos to prospects when required
• Ensure team adoption and accurate use of Salesforce CRM and reinforce best practices to include compliance with governance, timely updates, and accurate reporting

Sales Planning

• Use knowledge of the market and competitors, identify and develop Employment Hero’s unique selling propositions and differentiators
• Work cross-functionally with marketing, other sales teams, and client services to develop strategies and execution plans to grow the pipeline
• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales

Data & Reporting

• Ensure team adoption and accurate use of Salesforce CRM and reinforce best practices to include compliance with governance, timely updates, and accurate reporting
• Deliver consistent and accurate sales forecast reports utilising Salesforce
• Continuous tracking and optimising conversions, success and revising plans based on data
• Ensure team adoption and accurate use of Salesforce CRM and reinforce best practices to include compliance with governance, timely updates, and accurate reporting
• Ensure usage of all sales tools such as Linkedin Sales Navigator, Cognism, Lusha, Whatsapp for business, Chilli Piper and SPIFF

Innovation

• Seek solutions to current problems both internally, externally and within the market
• Introduce first to market ideas that have not been considered or implemented
• Disrupt the market, inventing new product features
• Capture customer ideas and requests for new product features and feed this back to the product team
• Monitor research and development of other organisations in our market to ensure Employment Hero develops solutions faster than our competitors
  

What will you bring 

• 6+ years’ experience in high volume B2B sales, with a minimum 3+ years’ experience leading B2B sales teams
• Training in sales techniques/methodologies preferred
• Understanding of the Human Resources and Payroll Industry (SaaS would also be beneficial)
• Experience selling to SMEs at scale
• A track record of over-achieving on team targets and strong experience of coaching and mentoring your team
• Problem solving and analytical thinking with a natural interest for all aspects of data, analysis, excel and charts
• Energetic, driven and results-focused personality
• Ability to multitask, prioritise, and manage time effectively
• Thrive in a fast-paced and dynamic environment
• Willing to challenge the status quo, innovate, and look for smarter ways of doing things
• Bachelor's degree (business or commerce related) preferable.
  

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Life at Employment Hero 

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

That doesn’t mean, though, that you’ll only ever see your team on the screen! We recognise the value of face-to-face connection, and organise local and global events throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 30+ heroes in Singapore and 800+ heroes globally - there’s always someone willing to lend a helping hand.

Plus you’ll get to enjoy a number of great perks, including: 

• WFH allowance: $500 SGD one time allowance
• Private Health Insurance: AIA Health Insurance
• Self, health, wealth and happiness programs
• Remote-first and flexible working arrangements
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Generous leave allowance:
• Annual leave: 20 days + Public Holidays
• Personal Medical leave: 14 days sick leave. 60 days hospitalisation leave, reduced by any sick leave days already taken
• Caregiver Leave: 2 days per calendar year
• Paid parental leave: 16 weeks salary for Primary Carers & 2 weeks salary for Secondary Carers
• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

Please submit your resume and cover letter detailing your experience. Our Talent team will be in touch with you to schedule a meeting should your experience match what we are looking for. 

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Human Resource Executive - Talent Acquisition & Management who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience
• Experience in Staffing/ Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Payroll Executive (Human Resource Department) who can help support through the next phase of growth and development roadmap.

Duties:

• Handle full payroll cycle for internal and outsourced employees
• Responsible for entire onboarding and offboarding matters
• Handle work pass application, renewal and etc
• Ensure the organization in complying with local relevant regulations
• Involved in full spectrum of HR duties when needed
• Assist in recruitment related duties when needed
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Diploma / Degree in relevant discipline
• Min 2 - 5 years of relevant experience
• Familiar with Microsoft Excel
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.

JOB SUMMARY

The Loyalty Manager is responsible for recognition and engagement of our most valuable Marriott Bonvoy Elite members through delivery of the highest quality member stay experience. He/she manages and coordinates all aspects of Marriott Bonvoy Elite members' journey: from pre-arrival and arrival experience all the way to the follow up through post-stay feedback mechanisms. He/she directs, implements and evaluates quality of products and services provided to Marriott Bonvoy Elite members and partners with Loyalty Head Connector and Connector Team to make certain that there is an effective communication and delivery of Marriott Bonvoy Elite benefits program. He/she is also responsible for managing the Loyalty Operations department.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Hospitality, Business Administration, or related major; 2 years’ experience in loyalty/guest relations/guest recognition or related professional area.

OR

• 4-year degree from an accredited university in Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Our Marriott Bonvoy Loyalty Program

• Leads and mentors other team members on Marriott’s Bonvoy Loyalty Program.
• Maintains complete knowledge of all Elite Member Benefits, Terms and Conditions.
• Adjusts Elite Member status when necessary according to established guidelines.
• Partners with Head Connector to update, appoint and activate connector team on property.
• Attends Loyalty and Connector meetings and webinars to continue professional development and learn about new enhancements and promotions of the Marriott’s Bonvoy Loyalty Program.
• Promotes positive relations with Elite members by anticipating their needs and promptly responding to them.
• Monitors, responds and routes Elite members’ comments to the appropriate department when necessary.

Maintaining Elite Appreciation, Guest Services and Front Desk Goals

• Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the Elite members, and redemption stay members on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Assists with energy conservation efforts by monitoring compliance during property tours.

Providing Exceptional Marriott Bonvoy and Property Operations Support

• Provides services that go above and beyond in order to promote Elite and redemption stay members satisfaction and retention.
• Sets a positive example for guest relations.
• Helps employees to provide excellent customer service.
• Assists in coaching and providing feedback to associates.
• Maintains high visibility in public areas during peak times.
• Provides immediate assistance to Elite and redemption stay members as requested.
• Interacts with Elite and redemption stay members on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
• Maintains knowledge of all hotel features and services, room types, rates special packages and promotions.
• Keeps track of daily arrivals, departures, room availability and scheduled in-house group activities.
• Maintains complete knowledge of all hotel and departmental policies and procedures.
• Monitors security of public areas of the hotel.
• Conducts pre-shift meetings to review and share information pertinent to daily business with other team members.

Leading the Team and Conducting Human Resource Activities

• Provides guidance and direction to subordinates.
• Assists as needed in the interviewing and hiring of other team members.
• Monitors effectiveness of departmental staffing guide.
• Provides training, development, professional discipline, and positive support for all employees within the department.
• Administers performance evaluations for all employees within the department.
• Facilitates departmental strategic planning meetings.
• Direct the performance of staff and follow up with coaching and guidance to praise or make corrections

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage full spectrum of General Human Resource matters
• Design and create learning resources, training materials and e-contents
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Handle internal talent acquisition and other recruitment related duties
• Administer work pass application, renewal and etc
• Ensure the organisation in complying with local relevant regulations
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Minimum Diploma / Degree in Human Resource or Business - related fields
• Minimum 3 years of relevant experience
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

The Company

Our client, a company in the financial services sector, is currently seeking an Accounts Payable Senior Executive to join their dynamic team.

The Role

The role encompasses a comprehensive range of Accounts Payables functions, including, but not limited to, processing invoices for payment to suppliers and vendors, verifying staff expense claims and facilitating reimbursements, data entries in accounting systems, end-of-month closing activities, and conducting bank reconciliations by verifying entries and comparing system reports. Additionally, responsibilities extend to GST checking and reconciliation, liaising with staff, suppliers, and vendors to address payment issues, arranging funding for payments, issuing Tax Invoices on an ad-hoc basis, and maintaining the Fixed Assets register.

Your Profile

You should possess at least a Diploma in Accountancy or equivalent, with minimum 5 years of experience in performing accounts payable duties. You are expected to have good communication skills with the ability to communicate internally with team members as well as externally with vendors.

Apply Today

Please send your resume, in WORD format only and quote reference number SK12845894, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | EA Registration No: R1107882

About The Company

We are partnering with a tier 1 bank's business banking space that helps clients unlock the potential of their business with a variety of loan options and credit facilities. As part of their continuous growth, they are looking to expand their team of business development manager.

About The Job
As a Cash RM, your job scope would include account opening for corporate clients and cross-selling of business banking products to new and existing clients.

About The Manager/team

You will be a part of a dynamic team and work alongside self-motivated team members. Structured training will be provided.

Skills And Experience Required

An ideal candidates should come with good communication and analytical skills. A diploma is minimally required and at least 2 year of experience in business banking/client acquisition.

To apply online please use the 'apply' function

(EA: 94C3609/ R21103354 )
Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

• Strong understanding of DevOps principles and experience with CI/CD pipelines.
• Knowledge in source code management tools such as Git and GitHub, and experience with branching and merging strategies.
• Familiarity with containerization technologies such as Docker and Kubernetes.
• Experience in Cloud computing platforms such as AWS, including EC2, S3, Lambda, Glue and RDS.
• Good understanding of infrastructure as code principles and experience with tools such as Terraform or Cloud Formation.
• Experience in Level 2 issue troubleshooting.
• Knowledge in test environment setup and experience with tools such as Selenium or Postman.
• Knowledge in databases and SQL.
• Knowledge in networking protocols and services, such as DHCP, DNS, Firewalls etc.
• Experience in JVM development environment.
• Support RPMD applications.

• Strong understanding of DevOps principles and experience with CI/CD pipelines.
• Knowledge in source code management tools such as Git and GitHub, and experience with branching and merging strategies.
• Familiarity with containerization technologies such as Docker and Kubernetes.
• Experience in Cloud computing platforms such as AWS, including EC2, S3, Lambda, Glue and RDS.
• Good understanding of infrastructure as code principles and experience with tools such as Terraform or Cloud Formation.
• Experience in Level 2 issue troubleshooting.
• Support RPMD applications.

Skillsets (Good to have)

• Knowledge in test environment setup and experience with tools such as Selenium or Postman.
• Knowledge in databases and SQL.
• Knowledge in networking protocols and services, such as DHCP, DNS, Firewalls etc.
• Experience in JVM development environment.

Rakuten Group, Inc. is the largest e-commerce company in Japan, and the third-largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas.

Rakuten Viki is a premier global entertainment streaming site where millions of people discover and consume primetime shows and movies subtitled in more than 200 languages, by our community of fans. With billions of videos viewed and more than 1 billion words translated, Viki brings global entertainment to fans everywhere!

We are looking for a Product Manager based in our Singapore office. This mid-level role offers the unique opportunity to shape the future of online video and social entertainment for Viki’s millions of fans around the world.

Key Responsibilities Include

• Define the product strategy and build the product roadmap to fuel exponential growth and engagement
• Identify market trends and customer needs to inform new products and features
• Drive the entire product lifecycle, from conception to launch, along with post-launch analysis and continuous improvements
• Define, measure and improve key product metrics through feature and experiments
• Partner effectively with a talented engineering team and internal stakeholders to execute on the product plan
• Define clear product specifications, user stories and product success metrics as well as align operational plan with key stakeholders like Marketing, customer support and Content Operation
• Manage the feature delivery related project management from engineering sprint planning, development milestone tracking, production rollout and post-production iteration
• Act as a key advocate for our passionate fans
• Being hands-on and comfortable doing whatever it takes in order to ship a successful product and to delight our users

Requirements

• 3-5 years of experience in product management
• Experience in designing simple and intuitive user interfaces; ability to create examples through wireframes and mock-ups
• Exceptional attention to detail and organization skills
• Excellent oral and written communication skills; ability to interact with both technical and non-technical people
• Love figuring out complex problems and coming up with efficient solutions
• Bachelor’s Degree

Rakuten is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. Women, minorities, individuals with disabilities and protected veterans are encouraged

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Government Solutions Business Unit is looking for Senior Software Engineer (Java)

Internal Code: AC008

What will you do?

• Take charge of technical projects and provide leadership in a fast-paced environment
• Responsible for the overall planning, execution, and success of complex technical projects
• Work closely with project management and experience design team to deliver project outcomes
• Contribute technically to projects
• Nurture a culture of high performance, continuous improvement, creative problem solving, and innovation within the team

What are we looking for?

• Strong experience with Java Technologies
• Software support and maintenance of deployed products and solutions
• At least 3 years of total software engineering experience with a thorough understanding of commercial software product development.
• Customer oriented and skilled in developing a strong understanding of customer needs and marrying those with optimal technology solutions
• Knowledge of Object Oriented Programming and SQL
• Ability to manage a hosting environment, including database administration as well as scaling applications to handle load changes
• Understanding of front-end web technologies
• Experienced in developing on Unix/Linux environments
• Enjoy constant learning and working with new technologies
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is strongly preferred.

What do we offer?

• Fun working environment
• Flexi benefits that cover medical, gym, sports and wellness
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage full spectrum of General Human Resource matters
• Design and create learning resources, training materials and e-contents
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Handle internal talent acquisition and other recruitment related duties
• Administer work pass application, renewal and etc
• Ensure the organisation in complying with local relevant regulations
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Minimum Diploma / Degree in Human Resource or Business - related fields
• Minimum 3 years of relevant experience
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

JOB DESCRIPTION
Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

S&P Global Market Intelligence

The Role: Senior Product Specialist, APAC Fixed Income

The Team:

Evaluated Bond service covers all major countries and currencies throughout Europe and North America and is expanding aggressively in the Asia Pacific markets. Our mission is to provide our clients with the highest quality of market data that can be used to support multiple business processes. Our next generation evaluation models provide unparalleled transparency to the marketplace.

The Impact:

This position will be for someone with a good understanding of how fixed income instruments are priced with special focus on corporate, government bonds and ABS. The successful candidate will be expected to perform pricing operations, analytics and become a credit product specialist in the designated area. Operational tasks such as data delivery, customer support, and client relationships will also be part of this role. SQL and VBA programming is also required to help develop and further enhance existing excel based tool kits.

Responsibilities:

· Responsible for accurately pricing various sectors of the APAC fixed income market using proprietary models

· Perform credit spread analysis and dealers quote research

· Analyze primary and secondary markets

· Maintain existing pricing models as well as increase sector coverage

· Assist and support all bond pricing/fixed income related projects

· Manage client challenges and general customer support

What We’re Looking For:

· Bachelor’s degree in Finance or Economics

· 4-6 years’ related experience and solid understanding of fixed income instruments, structured finance and loans

· Ability to engage and present to clients of all levels of seniority

· Ability to monitor macro and micro credit events and apply to daily workflow

· Strong analytical and programming skills in VBA and SQL is essential

· Excellent attention to details in writing and programming

· Japanese and Chinese skills are desirable but not essential

S&P Global Grade (relevant for internal applicants only): 9

The Location: Singapore

About Company Statement:

S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.

S&P Global Market Intelligence partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies that embed insight in their daily work.

#LI-CC2

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

We are seeking an experienced and detail-oriented Payment Wallet Clearing and Settlement Product Manager to join our team. As the Payment Wallet Clearing and Settlement Product Manager, you will be responsible for overseeing and managing the development, enhancement, and success of TikTok's platform clearing and settlement processes. You will collaborate with cross-functional teams, including engineering, operations, risk management, and finance, to drive the product roadmap, improve operational efficiency, and deliver innovative clearing and settlement solutions.

Responsibilities:

1. Develop and execute the product strategy and roadmap for the clearing and settlement processes within our money platform, aligned with the company's vision and goals.
2. Conduct market research, competitive analysis, and gather customer feedback to identify user needs, industry trends, and opportunities for innovation in payout clearing and settlement.
3. Collaborate with cross-functional teams to define and prioritize features, enhancements, and integrations for the payout clearing and settlement processes.
4. Create detailed product requirements, user stories, and specifications, ensuring clear communication to the development team.
5. Work closely with the engineering team to ensure the successful implementation of clearing and settlement features and deliver high-quality solutions.
6. Define key performance indicators and success metrics for the clearing and settlement processes, regularly monitoring and analyzing these metrics to measure product performance and identify areas for improvement.
7. Collaborate with the operations team to optimize clearing and settlement processes, streamline workflows, and improve operational efficiency.
8. Work closely with risk management and compliance teams to ensure adherence to regulatory requirements and industry best practices in clearing and settlement activities.
9. Collaborate with finance and accounting teams to ensure accurate and timely reconciliation of transactions and settlement funds.
10. Stay up to date with industry trends, emerging technologies, and regulatory changes in payment clearing and settlement, leveraging this knowledge to drive innovation and maintain a competitive edge.
11. Manage relationships with payment processors, acquirers, and financial partners to integrate new features, enhance connectivity, and improve overall clearing and settlement capabilities.
12. Manage and prioritize the product backlog, ensuring that development efforts align with business objectives and deliver value to users.
13. Provide leadership and guidance to cross-functional teams, fostering a collaborative and innovative environment.
14. Prepare and present product updates, performance reports, and business cases for stakeholders and executive leadership.

Qualifications

• Bachelor's degree in a relevant field (e.g., finance, business, computer science) is required. A master's degree is a plus.
• Proven experience as a Product Manager, specifically in managing payment wallet products or financial services products with a focus on clearing and settlement.
• Strong understanding of payment clearing and settlement processes, financial reconciliation, and industry best practices.
• Experience in defining and executing product strategies and roadmaps, with a track record of successful product launches and enhancements.
• Knowledge of payment industry regulations, payment processors, and financial networks.
• Excellent analytical and problem-solving skills, with the ability to translate data and insights into actionable product improvements.
• Strong communication and collaboration skills, with the ability to effectively work with stakeholders at all levels of the organization.
• Strong project management skills, with the ability to prioritize tasks, manage timelines, and deliver results in a fast-paced environment.
• Up-to-date knowledge of industry trends, emerging technologies, and regulatory changes in payment clearing and settlement.
• Familiarity with payment processing protocols, security standards, and regulatory compliance in the financial services industry is a plus.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

about the company
As a leading bank with both a huge local and global presence, our client is constantly expanding their team of Relationship Manager to provide a seamless banking experience.

about the job

• Take charge of managing and building a portfolio of medium to large-sized SMEs in the various industry.
• Develop well-structured trade solutions that meets customer’s needs
• Prepare credit proposals and oversee the implementation and disbursement of credit.
• Ensure timely completion of credit reviews.
• Provide top-notch customer service to clients.

about the manager/team
You will be reporting to the Team Head to further grow and increase your exposure.

skills and experience required
A degree is minimally required. You should come with 5+ years of experience in the relevant area and well-versed with Trade, Lending, CASA, FX and Banassurance products. Importantly, you should have experience in credit underwriting and financial analysis

To apply online please use the apply function, alternatively you may contact Jamie Cai at 65106578.(EA: 94C3609/ R21103354)

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.