Job Responsibilities:

• To deploy and provide professional services (includes but not limited to implementation and upgrading of Cybersecurity products, managing customers and timeline) to customers on the products that Netpoleon distributes.
• To provide workable (or alternative) solution(s) based on customer’s requirement.
• To conduct product training for our customers/partners and internal peers/department.
• To be able to carry out installation and configuration by reading product manual.
• To obtain technical certification for products or technologies if applicable.
• As a subject matter expert, assist in providing domain knowledge and technical skills transfer of the products or solutions to our maintenance team to support our customers when required.
• Assist sales / support team in technical aspect (e.g., product features/functionalities clarification, implementation consideration, tender compliance, etc) on ad-hoc situation.

Job Requirements:

• Positive and professional working attitude, ability to work as a team or individual under stress with minimum supervision and deliver on tight deadlines in fast-paced environment.
• Nitec/Higher Nitec certificate, Diploma or Degree holder in relevant IT/IS/Cyber Security related studies.
• Minimum 4 years of work experience in IT, IS, Cybersecurity related field preferred. Candidates without relevant work experience may be considered to start as an Associate Engineer.
• Demonstrate an excellent understanding of technology infrastructures like Firewalls, VPN, DLP, IDS/IPS, Web-Proxy, DNS, Email Security, Log Management, SIEM, Virtualization, Containers, AWS/Azure/Google cloud, DevOps/DevSecOps, Privilege Account Security, Identify Access Management, Endpoint Security.
• Demonstrate interests in hands-on deployment and able to troubleshoot a variety of technologies, network and system problem, for example, routing, NAT, VLAN, Multicast, TCP/IP, OSPF, BGP, AD, common protocols like LDAP, RADIUS, SNMP, Syslog, SMTP, TLS, SSH etc.
• Demonstrate interest in pursuing updates in cybersecurity trends and hacking techniques.
• Those who certified in Cisco CCNA/CCNP, Check Point CCSE/CCSM, Thales, CyberArk CDE, Trellix, ArcSight ESM/Logger, ITOM, SailPoint, CISSP, CREST, OSCP might be considered first.
• Proficiency in Python, C++, Java, JavaScript, Bash scripting, Power Shell will be good.
• Comply to Company Information Security Standards

Other Information:

• Working hours: 9am to 6pm, Mon-Fri*
• Salary commensurate with qualifications and experiences
• 13-month AWS / Variable bonus
• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.

*Expected to work on after office hours, Sat/Sun/Holidays when required by customers.

Interested candidates, please apply via the “Apply Now” button.

We regret that only shortlisted candidates will be notified.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas

Responsibilities

• Liaise with all theatre departments and collate information
• Collaborate with the Production Manager regarding budgets
• Supervise the set, lighting, and sound installation
• Create a prompt script compiled with notes on Actors’ cues and requirements for props, lighting, and sound
• Make alterations to the set and props between scene changes
• Cue the Lighting and Sound Technicians
• Create a risk assessment to ensure the safety of the full company

Requirements and skills

• Proven work experience as a Stage Manager or similar role
• Computer skills and understanding of current technology
• Ability to work under pressure
• A sharp eye for detail
• Relevant training and/or certifications as a Stage Manager

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas

Jobscope Includes:

1) Aircon Servicing

2) Aircon Troubleshooting, Diagnostic, and Repair

3) Class 3 license will be good

4) Have working experience in Agent (manufacturer) will be an added advantage

5) Have experience in checking Splits, Multi Split, VRF, VRV systems

6) Independent in work

7) Good team player

Job Description

• In charges of Structural inspection and liaise with Resident Engineer,Resident Technical Officer and Subcontractores.
• Check through drawings and submit RFIS toconsultants.
• Prepare reports and material tests.
• Liaise with subcontractors,surveyors,and project site to make sure that project is carried out in time and smoothly.
• Arrange inspections with Resident Engineer/Resident Technicl officer.

Job Requirements

• Bachelor's degree in engineering (Civil) or equivalent
• Minimun 8 years of working experience in construction/MRT is preferred.

Please send your resume to [email protected]

Responsibilities:

· Monitor and guide the performance, standards, and work quality of junior designers

· Assist GM in managing interior designers’ schedule and deliverables

· Provide design, creative directions and solutions to the interior designers.

· Present and sell design intent during pitching job

· Support Project Leader from beginning to the full completion of the project

· Attend adhoc meetings involving design & project related matters when required: client & design meetings, project & site meetings, etc.

· Ensure all design changes and solutions are well implemented and coordinated into the project design documentation

· Monitor design intent implementation or advise any design changes on site

· Able to work on multiple projects concurrently.

· Any other duties as assigned.

Requirements:

· Recognized Degree/Diploma in Interior Design or equivalent qualification.

· Proficient in 3-D studio MAX, Sketchup, AutoCAD, Photoshop, Illustrator and other design related software.

· Minimum 8-10 years related experience in commercial design works, strong in technical knowledge, shop drawings, site survey and detail drawings.

· Experienced in handling projects start-to-finish, sales, design and execution.

· Possess excellent flair in creative design works and keen eyes for design details.

· Highly proactive with excellent coordination/execution skills.

· Team player and possess good communication skills.

· Able to deliver expectations within tight deadline

Senior HR Executive, Payroll

Job Summary

• Support the Regional Manager to oversee payroll management and support key HR initiatives like budgeting and manpower reporting.

Key Accountabilities

• Primarily responsible for regional payroll processing.
• Responsible for supporting budget exercise.
• Responsible for supporting monthly headcount and payroll reporting.
• Review the existing current processes to ensure efficiency.
• Incumbent will also support other C&B initiatives and projects, where necessary.

Key Job Requirements

• Minimum Degree in HR, Business Admin, or related
• Minimum 5 Years of working experience in Payroll Management
• Familiar with Singapore Employment Act and various employment regulations in the region
• Advantageous to have regional payroll experience.
• Detailed and Meticulous, comfortable working with multiple datasets
• Strong stakeholder management, able to work independently, pro-active, and comfortable working in a fast-paced environment.
• Proficient in Microsoft Office (Excel, Word, PowerPoint) with practical experience

Job Title: Senior Cybersecurity Incident Response Specialist

Senior Cybersecurity Incident Response Specialist

Job Description:

The candidate will report to Team Leader of Incident Response Team and he/she will plan and oversee the performance of security response to security incidents in StarHub environment. He / She will present cyber-incident reports to senior leaders.

The candidate will identify and define cyber threats and its root causes. He / She will propose mitigation techniques and countermeasures as well as develops cyber security solutions to prevent future attacks. The candidate will develop and implement cyber incident response strategies.

The candidate is required to be on standby, with on-call availability with varied shifts including nights, weekends, and holidays.

The candidate is required to be familiar with industrial cyber security standards, protocols, frameworks and have good knowledge in using various cyber security tools and techniques to handle the cyber security incidents.

Responsibilities:

1. Develop and implement cyber incident response strategy

• Develop approaches to combat cyber threats and mitigate risks to information systems assets.
• Develop contingency and disaster recovery plans tailored specifically for every security incident.
• Establish incident response policies and standards for the organisation.
• Advise senior management on major information security-related risks and cyber incident response strategies.
• Responsible to ideate and recommend the use cases for the latest attacks
• Need to work closely with the different team within security functions for effective and proactive detection & response capability.

2. Manage cyber security incidents

• Communicate and escalate security activities to the leadership.
• Handle responses to cyber security incidents.
• Lead the recovery of contained cyber security incidents, following established processes and policies.
• Utilize appropriate cyber incident management techniques to resolve challenges.
• Experience in Investigating the Security incidents including malware analysis and Forensic analysis.
• Research, enrichment and qualification of potential threats using threat intelligence
• Should have good experience in the following Cyber tools - SIEM tools(QRadar,Splunk and etc),EDR, NDR, Proxy, WAF, Email gateway, Identity and etc.

3. Oversee cyber threat analysis

• Collect, analyze and store cyber threat intelligence information.
• Analyze past cyber-attacks to draw insights and implications on the organization.
• Recommend ways to enhance the resilience and security of IT systems.
• Propose mitigation techniques and countermeasures to ensure cyber threats are kept at a minimum.

Qualifications

Bachelor’s degree in computer science or related field, or a similar field. Should have minimum 3 to 7 years’ experience primarily in Cyber Incident response.

Professional security management certification is desirable, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), GIAC Continuous Monitoring Certification (GMON), Global Industrial Cyber Security Professional (GICSP), GIAC Certified Incident Handler (GCIH), GIAC Certified Forensic Analyst (GCFA) or other similar credentials.

Experiences in following areas would be preferred:

1. Cyber Forensics

• Develop a digital forensic investigation plan, and integrate analysis of evidence, outlining key conclusions, insights and recommendations.
• Experience with one or more scripting languages (PowerShell, Python, Bash, etc).

2. Cyber and Data Breach Incident Management

• Develop incident management procedures and synthesise incident-related analyses to distil key insights, resolve incidents and establish mitigating and preventive solutions.
• Minimum 2-3 years of Information Security or Incident Response related experience.

3. Cyber Risk Management

• Assess and direct enhancements to cyber risk assessment techniques and develop strategies to address cyber security loopholes.

4. Security Assessment and Testing

• Design security testing plan, and perform advanced, authorised penetration testing as well as intelligence analysis on cyber-attack incidents.

5. Stakeholder Management

• Serve as the organisation's main contact point for stakeholder communications, clarifying responsibilities among stakeholders, and engaging them to align expectations.

6. Threat Analysis and Defense

• Examine malicious threat behaviour and capabilities, and circumvent anti-analysis mechanisms, recommending techniques to block malicious code and attacks.
• Experience in analyzing system and application logs to investigate security issues and/or complex operational issues. Hands on experience of any SIEM, Elasticsearch, Logstash, and Kibana (ELK), Entity Behavior Analysis (UEBA) technologies and/or log management solution and competent performing log analysis, data correlation, etc.

7. Threat Intelligence and Detection

• Develop strategies to monitor threats and project future technical cyber threat scenarios and present mission reports to key stakeholders.

8. General knowledge in mainstream operating systems (Windows, Linux, etc.), network protocols, security infrastructure, etc.

• Good knowledge of one or more of the following: Windows/AD file system, registry functions and memory artefacts, Unix/Linux file systems and memory artefacts, Mac file systems and memory artefacts, TCP/IP communications & knowledge of how common protocols and applications work at the network level, including DNS, HTTP and SMB, and etc.

Job Responsibilities

· Analyze market trends, customer preferences, and competitor activities to identify opportunities and potential risks.

· Collaborate with the marketing team to align merchandising efforts with promotional campaigns.

· Maintenance of Product Item Attributes categorization

· Weekly analysis of Products sell-through and monthly data reports required.

· Merchandising support and cross-functional collaboration on key projects

· Accountable for sales performance, pricing, inventory, buying, allocation, grouping & markdowns.

· Coordinate launching plans and follow-up with the Logistics Department for smooth delivery.

· To work with the Visual Merchandising on the in-store display guideline

· Provide leadership and guidance to the merchandising team.

· Train and develop team members to enhance their skills and knowledge.

· Report efficiently to the Department Head on weekly action plans

Requirement

· Diploma/ Degree in Business/ Retail Management/ Statistics/ Business Analytics

· At least 2-3 years’ experience in Merchandising, Retail Buying, or relevant experience

· General knowledge of Merchandising, Buying process and strong Product knowledge

· Proven ability to multitask in fast paced environment, manages competing priorities and meets deadlines.

· Strong working knowledge of Excel with good analytical skills

· Team player mentality and effective at building cross functional relationships

· Excellent organizational and time management skills

· Resilient with the ability in dealing with ambiguity and stress

Our client is a leading crytographic technology development firm in Singapore, providing design and development services to its partners and customers. We have the following vacancy for:

R&D Senior / ASIC Project Manager (Product Development)

Responsibilities:

• Manage ASIC/FPGA project lifecycle, from requirements, design, technical architecture, implementation, testing, acceptance, training and documentation.
• Maintain close monitoring of project progress and report potential risks and challenges in a timely manner with proposed course of actions.
• Determine and manage resources from start to finish with attention to budgetary limitations.
• Build and maintain relationships with external stakeholders.
• Oversee and/or prepare incoming and outgoing project documentation.
• Technical leadership of project team.
• Perform HDL coding, synthesis, verification, timing closure, tapeout for project.

Requirements

• A Bachelors or Masters Degree in Electrical/Electronics Engineering, Computer Engineering, or relevant fields.
• Minimum 5 years engineering experience in HDL coding, FPGA implementation and ASIC tapeout.
• Minimum 3 years of experience in project management or team lead in product development.
• Able to multi-task and manage various project elements simultaneously.
• Strong team leader and individual contributor.
• Good spoken and written communication skills in English.
• Singaporean only.

Interested applicants, kindly send in a copy of your updated resume in WORD document to [email protected] stating your current and expected remuneration together with notice period required to current employer.

You can also contact Vincent Low for a confidential discussion at 6749 4236.

EA Personnel Registration No: R1324700

We are an established ecommerce company in the fashion, accessories and watches space looking for a warehouse manager.

Responsibilities will include -

1. manage the overall warehouse operations for ecommerce

2. coordinate with other teams for implementing processes

3. set new processes as needed for efficient shipping of orders

4. manage and monitor processes for returns

5. help with order processing and shipping where needed

6. supervise and manage the work of other warehouse assistants

Requirements-

Experience in warehouse management

Good management skills and experience

Analytical and detail driven with attention to detail

Product photography experience is a plus

Job Description & Requirement

The successful candidate will be responsible for the coordination, development work of the entire Microsoft Dynamics NAV / D365 Business Central solution to a variety of industries, execution, control, completion, and support of Dynamics 365 Business Central, ensuring consistency with the company strategy, commitments, and goals.

Job Description

• Development work of entire Microsoft Dynamics NAV / D365 Business Central solution to a variety of industries.
• Conduct GAP-FIT analysis.
• Study and prepare system development specifications and coordinate with the functional / application consultant.
• Hardware System installation and configuration
• Able to interact and manage clients at different levels during the implementation.
• Provide on-going support.
• Other tasks as deemed appropriate by the company.

• Requirements: can speak fluent Vietnamese
• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Job Title: Financial Assistant

Job Summary:

A Financial Assistant provides essential support to financial professionals and departments by performing a range of administrative and financial tasks. This role involves assisting with financial record-keeping, data entry, and ensuring accuracy in financial transactions, helping to maintain the financial health and compliance of the organization.

Responsibilities:

1. Financial Record-Keeping:

• Maintain organized and up-to-date financial records and documents.
• Enter financial data into accounting software or spreadsheets.
• Assist in the preparation of financial reports and statements.

2. Invoice Processing:

• Generate and process invoices for clients, vendors, or employees.
• Verify accuracy in invoices and resolve discrepancies or issues.
• Monitor and follow up on invoice payments and outstanding balances.

3. Expense Management:

• Review and reconcile expense reports submitted by employees.
• Track and categorize expenses for proper accounting and budgeting.
• Ensure compliance with company expense policies.

4. Banking and Transactions:

• Assist in bank transactions, such as deposits, withdrawals, and fund transfers.
• Monitor and reconcile bank statements and accounts.
• Handle petty cash and maintain an accurate record.

5. Budget Support:

• Help in budget preparation and monitoring.
• Help analyse budget variances and report findings.
• Assist in developing financial forecasts and projections.

6. Financial Documentation:

• Organize and maintain financial documents, contracts, and agreements.
• Assist with document retrieval and preparation for audits or financial reviews.

7. Administrative Tasks:

• Provide administrative support to financial departments, including filing, scheduling meetings, and managing correspondence.
• Assist in managing financial databases and software systems.

8. Communication:

• Liaise with clients, vendors, and internal departments regarding financial matters.
• Respond to inquiries and help as needed from superiors.

9. Others:

• Any other duties / works as assigned by your reporting superiors.

We are seeking for a Senior Copywriter to join our team of professionals in the marketing and business development department.

Strategically located in Singapore, BELFOR has been in business for almost three decades, delegating its core business services in various environmental impacts that required recovery and restoration affecting commercial properties. Our team of technical experts and operative personnel are swiftly deployed to the affected areas and execute loss mitigation actions.

The newly created role, Senior Copywriter, works with the MARCOM Manager and other team members across the region to support all marketing campaigns and initiatives. With business in the challenging environment, the Copywriter will feel the excitment and challenges of the role while maintaining its momentum.

Key responsibilities: -

• Develop / modify and localise all marketing materials (collateral) to ensure that their content is relevant and applicable in the Asia region
• Write compelling content and produce clear, persuasive, and engaging copy to effectively convey desired message to different target audience
• Craft language for business audience that is bold, engaging and able to connect to a B2B audience in unexpected and creative manner
• Stay ahead of market development by conducting thorough research and review such materials with subject-matter experts to ensure the materials are relevant
• Collaborate with team members across the region regularly to support their marketing needs (e.g., campaign, design artwork, content, articles, etc.)
• Ensure content stay style adhere to corporate guidelines and brand consistency
• Edit and proofread copy as needed
• Influential, bold, storytelling and fluent in concepting and writing for multiple channels

Knowledge and Experience

• Diploma/Bachelor’s degree in marketing, communications, or related field
• Minimum 5 years of relevant experience at regional/global creative agencies or organisations.
• Prior engineering exposure or working knowledge from industrial environment having some technical know-how operations (process, equipment, etc.) would be advantageous
• Strong portfolio of published works related to the B2B industry.
• Adopt different points of view and be able to write for different target groups.
• Able to decipher technical jargon and craft consumer-friendly sentences.
• Positive can-do attitude and collaborative mindset with good time management.
• A second Asian language would be an advantage.

Successful candidate can expect friendly working environment and good exposure to challenges.

Responsibilities:

• Oversee the construction by proving on site management and quality control to ensure project meet deadline
• Control of manpower & resources to execute site works within time & costs
• Solving technical issue on site
• Liaising with government agencies, coordinating with subcontractors, clients, consultants
• Provide regular performance status update to the management

Requirements:

• Degree in Civil Engineering (recognized PE board or Commissioner of Building Control for RE registration).
• Min 5 years of relevant working experience in civil engineering and road works
• Class 3 driving license
• Able to work Independently
• Familiar with road work construction field
• Attractive Remuneration Package
• Only Singaporean may apply

Please state the following in your resume. (i) Current and expected salary (ii) Reason of leaving (Past and present employment) (iii) Notice period (iv) Contact details

We regret only short-listed candidate shall be contacted

Responsibilities

• Oversee site works and activities, and provide overall leadership to the project teams
• Handle project planning, scheduling, monitoring and updating to meet project completion targets
• Perform site planning, coordination and inspection relating to the construction project to ensure that project completion timeline, requirements and budget are met
• Ensure the project is carried out on time, within budget and with excellent quality
• Lead, plan and execute MEPL / M&E / ACMV projects in A&A or newly built sector in compliance with safety, quality, and schedule
• Ensure monthly progress report is prepared on timely manner
• Review the Project Quality Plan (PQP) and ensure all works are carried out according to the Project Quality Plan (PQP).
• Ensure site organization, workforce management and arrangement
• Attending all meetings with clients, consultants and subcontractors
• Liaise with internal and external parties for project management
  Ensure the site team comply with client & regulatory requirements.
• Any other ad-hoc duties as assigned

Requirements:

• Diploma / Degree in Mechanical / Electrical Engineering or equivalent
• At least 5 year(s) of working experience in MEPL / M&E / ACMV for Commercial / Industrial / Plants sectors
• ACMV, and Electrical experience is preferred
• Independent, diligent, meticulous and highly motivated with excellent team spirit.
• Proficient in Microsoft Office and knowledge of Autocad

• Friendly and bonding environment
• Career Opportunity
• Working Hours: Mon to Fri (9am to 6pm), Alternate Saturday (9am to 1pm)

Responsibilities

• Handle project planning, scheduling, monitoring and updating to meet project completion targets
• Managing project timelines and budgets, coordinating with contractors and subcontractors, and overseeing the installation
• Conducting site visits and inspections to ensure that work is being completed according to specifications and quality standards
• Providing technical support and troubleshooting assistance to clients and project teams, and resolve any issues that arise during the project lifecycle
• Liaise with internal and external parties for project management
• Assist in providing monthly forecast for assigned and prospected clients and sales number
• Assist in project executions, ensuring safety, quality and on-time delivery
• Follow up closely on invoices after rendering services
• Any other duties as assigned and compliance to ISO / OSHA standards

Requirement

• Degree or Diploma holder in Mechanical Engineering or equivalent
• Minimum of 2 years experience in ACMV works
• Proficient in Microsoft Office, AutoCAD
• Independent, diligent, highly motivated with excellent team spirit and cope in a fast-paced environment

Key Responsibilities:

• Develop and implement comprehensive communication strategies that align with SSIA's goals and objectives.
• Oversee public relations activities, including government relations, ensuring a strong and positive image of SSIA and the semiconductor industry is maintained.
• Craft compelling content for various platforms, including our website, social media, and press releases.
• Manage and publish SSIA’s bi-monthly publication.
• Spearhead digital marketing initiatives to boost SSIA's online presence and engagement.
• Create and manage the production of marketing collateral and materials, ensuring they meet brand guidelines.
• Liaise with media, stakeholders, and government bodies to strengthen relationships and promote SSIA's initiatives.
• Monitor and report on the effectiveness of communication strategies, adjusting approaches as necessary.

Qualifications:

• Proven experience in communications, public relations, or a similar role.
• Strong understanding of digital marketing and content creation.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects and stakeholders effectively.
• Bachelor’s degree in Communications, Marketing, or related field.

Deputy Manager (IT Development & Operation)

Developing automation technology is at the core of our business. We are looking for responsible and motivated candidates to perform daily automation & operations tasks at aPetMart and eventually be groomed DevOps Manager based on good performance.

Requirements:

• Knowledge in WordPress UI/UX Website CMS Design and Development (HTML, CSS, PHP, MYSQL).
• Proficient in Excel Formulas.
• Proficient in JavaScript coding and Python coding.
• Experience in Design & Photo editing Software (Photoshop, Illustrator, GIMP, Inkscape).
• Students from Design & IT School are welcome to apply.

Tasks:

• Development of Web/Mobile Applications.
• Improve existing website UI/UX.
• Automate operations process with JavaScript and Python coding.
• Debug and ensure all IT assets are serviceable.
• Review source code of junior teammates to ensure it is efficient and well documented.
• Supervise order processing from receipt to delivery in an accurate and timely manner.
• Manage order fulfilment operations.
• Manage CRM system and answering customer online queries.

Reasons to join us:

• Gain working experience in the fast-growing Ecommerce Industry
• Our Office is conveniently located above Paya Lebar MRT Exit C
• Newly renovated and air-conditioned warehouse office
• Staff discounts on pet supplies
• Work in a fun and informal environment
• Fully stocked pantry with snack and beverages
• Entertained by furkids in the office

How to Apply:

• Whatsapp 8767 5709 and text a short introduction about yourself (100 words)
• State what is your expected internship allowance.
• Please also send your Résumé via Whatsapp.

• Oversees construction sites, general contractors, and workers to ensure a high level of quality and safety.
• Creates and reviews Requests for Information and Requests for Proposal and Change Orders.
• Guarantees that all work is performed in accordance with approved manuals and procedures.
• Ensures that the project is constructed and documented in accordance with the contract documents and good engineering practices.
• Provides technical support to Project Managers.
• Develops and maintains project cost/change controls, and project budget and accounting ecords.
• Performs change order estimating and assists the Project Manager in change order negotiations.
• Coordinates and monitors schedule updates, invoices, and submittals.
• Assists in managing and reviewing the progress of contractors’ construction schedules.
• Reviews weekly and monthly reports on the status and progress of the contracts, including project costs and potential changes.
• Reports the status of projects to business and market leaders.
• Attend client program meetings as needed.

• Requirements: can speak fluent Vietnamese
• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

As a Senior Client Experience Executive, your primary responsibility will be to ensure exceptional service delivery and foster strong, lasting relationships with our valued clients. Your expertise in the aviation industry, particularly as a former Cabin Crew member, will be a valuable asset in understanding and meeting our clients’ needs effectively. You will act as a trusted advisor, providing personalised solutions and enhancing the overall client experience. Your role will play a vital part in driving client satisfaction, retention, and business growth.

What will I be doing?

Client Relationship Management:

Build and maintain strong relationships with assigned clients, understanding their unique requirements and tailoring solutions to meet their needs.

Aviation Industry Expertise:

Leverage your extensive experience as a former Cabin Crew member to comprehend the aviation landscape, industry trends, and best practices. Apply this knowledge to provide valuable insights and innovative solutions to clients.

Personalised Consultation:

Act as a key consultant for clients, offering personalised recommendations and guidance on our services, products, and offerings based on their individual preferences and objectives.

Customer Support:

Provide top-notch customer support and timely responses to client inquiries, issues, and concerns, ensuring a seamless and positive experience at all touch points.

Service Delivery Excellence:

Collaborate with internal teams to ensure the successful execution of client engagements, meeting and exceeding service level expectations.

Client Retention and Growth:

Identify opportunities to expand client relationships and collaborate with the sales team to generate new business leads. Strive to achieve high client retention rates and contribute to overall revenue growth.

Client Feedback and Insights:

Gather and analyse client feedback, identifying areas for improvement and sharing valuable insights with relevant departments to enhance service quality.

Product Knowledge:

Stay up-to-date with our company’s products, services, and offerings, continuously educating clients on new features and benefits.

Cross-Functional Collaboration:

Work closely with various internal teams, including sales, marketing, and product development, to ensure seamless communication and alignment in delivering exceptional client experiences.

Performance Reporting:

Prepare regular reports on client interactions, feedback, and key performance metrics to provide visibility to management and contribute to strategic decision-making.

Client Support:

Assist Internal Sales Consultants by preparing and organising client documentation, ensuring timely paperwork completion, and collaborating on client inquiries and requests.

Tabulation of Monthly Statistics Report:

Compile, analyse, and prepare detailed reports on leads, appointments, and closings, collaborating with the team to identify trends and opportunities for improvement.

What is required of you?

Experience from a cabin crew background (Plus Point), which would be considered advantageous.

Proven track record in client-facing roles, with a focus on delivering outstanding customer experiences.

Exceptional communication and interpersonal skills to build rapport and credibility with clients and internal stakeholders.

Strong problem-solving abilities and the capacity to think strategically to address client needs effectively.

Detail-oriented with excellent organisational and time management skills.

Ability to thrive in a fast-paced environment, managing multiple priorities with a positive and proactive attitude.

Proficiency in using CRM software and other relevant tools for client relationship management.

The operation manager is supposed to manage overall operations and is responsible for effectively and successfully managing labour, productivity, quality control, and safety measures as established and set for the Operations Department. The experienced operations manager will ensure safe and efficient operations. Serve as a company representative on regulatory issues.

Job Responsibilities:

1. addressing employee performance and corrective action plans

2. Organising the budget of the company in collaboration with the director

3. Employee motivation and rewards

4. Training new and existing employees

Job Requirements:

1. Strategies to manage experimentation processes

2. Responsible for managing a team of staff, which involves both the engagement and development of these staff.

3. Stakeholder analysis techniques

4. Diversity dimensions and preferences

5. Organisation learning and development policies and procedures

Attachment: 6months