Job Description

• Seeks and prospects for high value target accounts to win new customers generally in the 100k - 500k range net sales per annum; focusing bringing new Ocean freight customers on board.
• Builds rapport and trust with customers by being informed about customer's business and the market
• Assesses the type and size of customer needs and recommends solutions based on these needs by using industry knowledge
• Closes business connecting a customer need with a DHL solution and the value it may create for the customers
• Gathers customer and market information to update product and trade lane on current conditions
• Supports customer retention by conducting joints visits with Product, TL and organizing workshops inviting customers to share information on updated regulations, products, etc.
• Ensures successful retention of customers by maintaining close liaison with them, ascertaining their satisfaction level via DHL Global Forwarding service standards and to anticipate and/or prevent potential problems.
• Uses networks within the various Sales channels within DP DHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs.
• Provides forecast in relation to opportunities & pipelines using DGF CRM.
• Engages pro-actively with Product to resolve commercial / operational issues.
• Collects relevant customer information for the RFI/RFP/RFQ and prepare documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's).
• Performs any other duties assigned by immediate superior

Requirements

• Deep knowledge in the freight forwarding business
• Good communication and presentation skills, ideally selling experience in competitive markets
• High degree of self confidence, initiative and commitment
• Diploma/ degree with at least 3-4 years of relevant working experience

Job Description

• Manages relationship of a defined number of CSI/ MNC and SC customers and prospects in a particular
  sector (serves as primary contact for the customers and coordinates the account e.g. with regards to Trade
  Lane involvement).
• Seeks and prospects for Strategic Customer targets to win new customers.
• Ensures that Key Account activities are aligned with global/regional sector strategy
• Focuses more on customer and sales relationship building through attending external customer meetings
  and internal meetings as necessary in order to support business development.
• Achieves stipulated sales target by maintaining a healthy pipeline, good contractual performance and
  proactive thinking.
• Ensures accuracy and proper maintenance of sales activity records through regular reporting and analysis of
  sales activities.
• Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer
  implementation in order to ensure proper operational handover and implementation to meet customer
  expectations (SLA's & SOP's).
• Ensures successful retention of customers by maintaining close liaison with them, ascertaining their
  satisfaction level via DHL Global Forwarding service standards and to anticipate and/or prevent potential
  problems.
• Coordinates with CRMs on account planning, customer enquiries, business reviews, etc.
• Updates CRMs and executive sponsors at regular intervals, ensuring they have an awareness of business
  critical issues.
• Consults CRMs and Sector Heads on potential solutions and best practice.
• Gathers customer and market information to update Product and Trade Lane on current conditions.

Job Requirements

• Experienced in Account Management of Freight Forwarding or related international transportation services customers - managing SLA with SOP, monthly performance reviews with customers
• Proven track record in developing and growing business with assigned portfolio of customers through RFQ, customised solutions selling
• Good understanding of sector trends in the freight forwarding industry
• Able to identify customer needs by gathering information and building long-term relationships through value creation
• Well developed communication and presentation skills
• Diploma/ degree with more than 3 years of relevant working experience in a MNC environment

About TMGM

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving you the tools you need to thrive in an ever-evolving financial landscape.

About the Team

Our Risk Management Product Team is dedicated to developing advanced solutions to optimise risk monitoring and management for our trading platforms. By focusing on the needs of our Dealing team and traders, we ensure that our platforms remain robust, secure, and efficient in a rapidly changing market. We are seeking an experienced Product Manager to join our team and lead the development of our Risk Management application. The successful candidate will play a crucial role in defining and executing our product strategy, collaborating with cross-functional teams, and ensuring that our product meets the needs of the Dealing team and enhances overall trading efficiency.

Responsibility

• Develop and maintain a clear product vision and strategy for a risk management tool tailored to retail CFD and Forex brokers' needs.
• Plan and design risk monitoring and management solutions, including features like real-time monitoring, exposure tracking, automated alerts, and risk analysis tools.
• Continuously improve the efficiency of our risk management system, reducing the probability and impact of abnormal events, and enhancing the overall performance of the trading platform.
• Spearhead the product development lifecycle from initial concept to launch, coordinating with development, IT, and compliance teams.
• Create an intuitive and user-friendly product that enhances the Dealing team's efficiency and decision-making capabilities.
• Ensure the product complies with industry regulations and standards, particularly in financial risk management.
• Implement and oversee mechanisms to track product performance, using data-driven insights to make iterative improvements.

• Bachelor's degree, preferably with experience in product management from a reputable financial, trading, or technology company.
• A strong interest in trading, financial markets, and risk management.
• Proven experience in product design and project management, with the ability to uncover user demands through data analysis.
• Strong logical thinking abilities, with a proven track record of solving complex problems and achieving goals through collaboration.
• Excellent communication and interpersonal skills, capable of working effectively with cross-functional teams.
• A proactive and enthusiastic approach, showing responsibility to both customers and team members.
• Working proficiency in English and Mandarin is required.
• Experience in designing or trading financial products such as Forex, CFDs, futures, or options.
• Proficiency in data analysis tools such as SQL, Python, and other relevant software.

• Celebrate your tenure with us! Receive generous milestone anniversary gifts that grow with each year of service.
• Join a vibrant workplace culture with fantastic team-building activities, fostering camaraderie and collaboration among colleagues.
• Prioritize your well-being! Access our Flexible Spending Account (FSA) for various health and wellness needs.
• Invest in your growth! Access annual training opportunities tailored to your role.

1. In-depth understanding of the pain points of content creators, the growth demands at different stages, the formation of platform-based operation flow, and continue to improve the experience of creators;

2. Responsible for acquiring potential creators, quality IP and content;

3. Ability to activate the content creator community through different tactics;

4. Continuously iterate the operation workflow of content creators and also lead to improvements of operation tools in order to improve the operation efficiency.

• Recruit volunteers through various channels, including participation in community events, social media campaigns and online platforms to attract new volunteers.
• Develop and implement strategies to enhance volunteer recruitment and retention efforts.
• Conduct comprehensive orientation and training for volunteers to enable them to perform their duties effectively.
• Work closely with Senior Care Centres and Active Ageing team for volunteer deployment based on program needs, as well as volunteers’ preferences and availability.
• Monitor volunteer performance and gather feedback from volunteers, staff and stakeholders to improve volunteer engagement and volunteer management practices and processes.
• Build and maintain strong, positive relationships with volunteers, staff and stakeholders.
• Maintain administrative tasks related to volunteer management, such as maintaining of accurate volunteer records, managing databases and handling relevant correspondence.
• Plan and execute volunteer appreciation events and initiatives, including acknowledgements on social media.
• Coordinate and manage special assignments or projects involving volunteers, such as facilitating research studies, school projects or interviews with volunteers.
• Stay updated on emerging trends and best practices in volunteer management to enhance efficiency and volunteer satisfaction.
• Be available to work on ad hoc weekends to support community events and ensure smooth operation of programs.
• Attend to any other responsibilities and duties assigned by the reporting officer.

Job Holder Requirements and Qualifications:

• Degree or Diploma in any discipline. Certifications in management, social services or related field would be advantageous.
• Preferably with at least 1 year of working experience in volunteer management or a related field
• Strong communication and interpersonal skills

Please send your resume to [email protected] indicating current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to PCF Sparkle Care’s PDPA and e2i’s PDPA.

Roles & Responsibilities

Job Description

- Manage the day-to-day work activities of the employees to ensure proper coverage, and plan and assign work

- Communicate and enforce policies and procedures

- Ensure all staff are properly trained, and certified as required, and have the tools and equipment needed to effectively carry out their job

- Oversee the daily operations of outlet for efficient operations

- Ensure good and prompt service to satisfy customers' needs

- Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness, and workplace safety guidelines

- Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory control

- Drive & exceed individual & store targets

- Provide excellent customer service

- Lead and supervise frontline staff, conduct briefing sessions on company procedures and policies

- Evaluate sales and work performance of frontline staff

- Ensure frontline staff are well trained in their service delivery, sales techniques, and product knowledge

- Guiding and training new staff members to promote internal growth

Job Requirements

- Good interpersonal and communication skills

- Good leadership and people management skills

- Able to manage multiple priorities in a fast-paced work environment

- Proficient in Microsoft Office software

- Full time/permanent position

- Able to commit to working retail hours on weekdays (9am-6pm) and weekends/public holidays (9am-6pm)

- Must be able to communicate with English & Chinese speaking customers (to provide consultation and recommend suitable treatments to English and Chinese speaking customers.)

Staff Benefits

- Attractive salary scheme

- Yearly performance bonus

- Different types of leave benefits

- Career progression & development opportunities

- Comfortable and conducive working environment

Role Overview

We are seeking an experienced Site Manager to support our on-site project team in delivering effective and efficient services for a large-scale construction project. This role is crucial in ensuring safety compliance and overseeing Health & Safety (HSE) systems on the project site.

Key Responsibilities

• Site Inspections: Conduct daily walks around the project site to inspect safety protocols across all floors.
• Safety Monitoring: Record and report any safety infringements observed during site inspections.
• HSE Management: Manage Health & Safety Systems and assist the Construction Manager in implementing HSE procedures on-site.
• Compliance Oversight: Ensure all work methods comply with legal requirements, company standards, and the main contractor’s scope and Method Statements (MS).
• Training Checks: Conduct checks to verify the training and competence of site staff and subcontractors.
• Reporting: Produce daily reports detailing HSE infringements floor by floor.
• Routine Inspections: Perform routine inspections and monitor all work activities to maintain safety standards.
• Risk Assessment Support: Assist in identifying significant factors affecting project design and contribute to design risk assessments.
• Team Management: Oversee the contractor’s HSE team while remaining active on-site.

Qualifications

• Experience: Minimum of 10-15 years in a Construction Safety role, specifically within Singapore.
• Education: Strong understanding of Occupational Health and Safety regulations (DOSH, NEBOSH) and local HSE requirements.
• Physical Fitness: Must be physically fit, as approximately 70% of the time will be spent walking the construction floors.
• Safety Knowledge: Comprehensive knowledge of working practices, risk assessments, Method Statements, and safety auditing.
• Communication Skills: Excellent written and verbal communication skills in English.
• Leadership Ability: Strong leadership skills to influence diverse groups to ensure HSE compliance.
• Resilience: Strong physical and mental constitution to thrive in a challenging work environment.

If you are passionate about safety management and ready to take on the challenges of a major construction project, we invite you to apply for this pivotal role.

The CRM team at Wise is expanding to consolidate our efforts to develop our APAC communications. We’re all about bringing value to our customers who deserve first-class communications so they make the most of their Wise account that helps them save money and avoid the terrible exchange rates from traditional banks.

What’s the role?

We’re building money without borders for people and businesses and we need your help to make our APAC customer comms best-in-class.

So we’re looking for a Senior CRM Manager to join our growing CRM team and lead our APAC CRM strategy and implementation. The Sr. CRM Manager will own, shape and deliver an effective communications strategy for Wise’s customers: from engaging and exciting product launches, to testing and building our lifecycle communications. 

The role will be based in Singapore and will deliver best-in-class customer communications. The role will report into the London CRM team and follow the processes and practices agreed within the CRM team. 

CRM at Wise is about making sure we develop the best global and regional lifecycle communications as well as keeping up with demand from other sides of the business. 

We’re problem solvers - we work with our Product, Marketing Tech, Analytics, UX Research and Product Marketing teams to define and execute the strategy for product and marketing customer comms, across multiple channels (email, push notifications, in-app messages).

This role is ideal for candidates with mid-level experience who are passionate about driving product adoption and brand awareness. If you have Liquid and SQL experience and know how to use Braze this is an added bonus but it’s by no means required..

Your Mission:

• Lead and mentor a growing team of CRM professionals, fostering a culture of innovation and excellence.
• Manage internal technical and non-technical stakeholder communication (Product Managers, UX Researchers, Designers, Copywriters, Engineers, Analysts, Product Marketing Managers etc.)
• Develop and manage our APAC CRM strategy, including customer lifecycle management, segmentation, and engagement initiatives.
• Utilise data-driven insights to segment our business customers effectively, ensuring that each segment receives tailored and relevant communication and offerings.
• Design and implement effective customer lifecycle management strategies to drive long-term engagement and loyalty through continuous optimisation.
• Analyse campaign performance and use data and insights to identify and implement opportunities for increasing engagement and conversion rates at all stages of the customer’s lifecycle journey.
• Manage the customer database health with a focus on retention and engagement: make sure all comms are in line with CRM best practices, compliance requirements, through appropriate channels and without errors.
• Responsible for email calendar management, deliverability and monthly reporting.
• Implement the localisation process for Wise’s international campaigns
• Maintain and implement a clear A/B testing plan.
   

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution.

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons con

Job Overview:

We are seeking a highly driven Sales Manager to lead new business development for IT roles across various industries in Singapore. The candidate will be responsible for identifying and securing new accounts, managing P&L, and driving the growth of the business by opening new logos within the region.

Key Responsibilities:

• Develop and execute strategies to acquire new clients across multiple industries in Singapore.
• Manage P&L for sales operations, ensuring profitability and efficient resource allocation.
• Identify, prospect, and open new logos within the region.
• Build strong relationships with key decision-makers and drive client engagement.
• Collaborate with internal teams to meet client requirements and ensure successful service delivery.

Qualifications:

• Proven experience in IT sales, business development, and managing P&L.
• Strong network and ability to open new accounts in Singapore.
• Excellent negotiation, communication, and leadership skills.

Location: Singapore (on-site)

Company Overview

The GEAR by Kajima Pte Ltd is the technology services business and the open innovation platform of Kajima APAC. As part of Kajima, one of Japan’s largest and oldest construction, engineering, and real estate companies with a nearly two-century legacy of innovation, The GEAR by Kajima Pte Ltd embodies a tradition of excellence, craftsmanship, and precision, combined with cutting-edge technological capabilities and deep research expertise stemming from our industry-first Kajima Technical Research Institute.

Inspired by success of The GEAR hub – Kajima’s first overseas headquarters and R&D facility which serves as a living lab for exploration, experimentation and co-creation – The GEAR by Kajima Pte Ltd provides unprecedented opportunities for businesses to access to Kajima’s licensed technologies and leverage our rich engineering heritage. We are dedicated to cultivating an open and collaborative ecosystem with our partners, driving forward industry-wide advancement and setting new standards for the future of the built environment.

Job Description

We are seeking a highly motivated and dynamic Programme Manager to lead our startup and ecosystem engagement programmes, including but not limited to The GEAR Residency Programme and Community Access Programme. This role is essential in managing the end-to-end operations of the programmes, including recruiting startups, managing The GEAR community, coordinating resources, facilitating mentorship, connections between startups and internal units, facilitating proof-of-concepts between startups and internal units, and ensuring the overall success of the participating companies. The position offers a unique opportunity to shape and develop the programmes.

Key Responsibilities

Programme Management:

· Engagement Programmes: Oversee the day-to-day operations of the startup and ecosystem engagement programmes, including The GEAR Residency Programme and Community Access Programme. Collaborate with startup programme innovation partner(s) to deliver The GEAR Residency Programme.

· Startup Recruitment: Together with innovation programme partner(s), identify and recruit high-potential startups to participate in The GEAR Residency Programme, conduct outreach and marketing efforts to attract a diverse range of startups, and manage the application and selection process to ensure a high-quality cohort.

• Mentorship Facilitation: Facilitate connections between startups and experienced mentors. Manage mentor relationships and ensure productive and beneficial interactions. Organize mentorship sessions, workshops, and advisory meetings.

· Monitoring and Evaluation of Programmes: Develop and implement strategic plans to ensure the success and sustainability of the programmes. Monitor and evaluate programme performance, making necessary adjustments to improve outcomes.

• Performance tracking: Track and report on the performance of the programmes and participating startups. Analyze data to identify trends, successes, and areas for improvement. Provide regular updates and reports to management and stakeholders.

Community Management

• Engagement: Build and maintain a vibrant and engaged community within The GEAR. Foster a collaborative and supportive environment for startups, mentors, and other stakeholders. Coordinate and manage resources, including use of office space, and ensure startups have access to the tools and resources they need to succeed.
• Events: Organize community-building activities and events to enhance engagement and networking to promote open innovation agenda. Plan and execute workshops, networking events, and demo days. Coordinate with external partners and sponsors to enhance event impact. Ensure successful and impactful events that showcase the progress and achievements of participating startups.

Internal Collaboration

• Internal Business Unit Engagement: Build relationship with internal stakeholders and understand their needs. Identify pain points and translate requirements to inform the overall programme agenda. Increase support for open innovation-related activities.
• Proof-of-Concepts: Facilitate connections, proof-of-concepts and collaborations between startups and internal units. Act as a liaison between startups and various departments within the organization. Ensure seamless communication and cooperation between all parties.

Qualifications

· Bachelor's and / master’s degree in business, management, or a related field. Engineering background and entrepreneurial experience is a plus.

· Proven experience leading similar startup programmes in either private or public sector.

· Energetic and enthusiastic about the startup and technology landscape. Ability to “speak the language” of founders, partners and stakeholders.

· Demonstrated commercial and business acumen.

· Demonstrated track record of delivery in ambiguous environments.

· Ability to identify and pursue strategic opportunities.

· Excellent communication skills.

· Detail-oriented with strong organizational and project management abilities.

· Ability to thrive in a fast-paced and dynamic work environment.

· Strong individual contributor.

Suggested Experience

5 to 10 years in related field.

The GEAR by Kajima Pte Ltd is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Note: This job description is intended to convey information essential to understanding the scope of the intern's position and it is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with the job. Responsibilities may change based on business needs.

Team Summary

The Cross-Border team is a global team that has the mandate to develop Visa’s strategy to drive accelerated growth in Cross-Border payments and deliver against regional priorities to efficiently and effectively support our Clients. The Cross-border team leverage data & insights, best practices from across the Cross-border payments, travel and e-commerce industries and emerging technologies to ideate on, propose and execute on initiatives cross-functionally to create value for both Visa and our Clients business.

Why this is important to Visa:

Our mission is to connect the world through the most innovative, reliable and secure payment network – enabling individuals, businesses and economies to thrive. We are able to do this through our global network that connects all the participants. Our Cross-border capability is a key differentiator and a key component of our business model. This role will have the opportunity to contribute towards creating a single unifying strategy and investment plan, with clear lines of accountability, to drive the business forward and drive initiatives to capitalize on near term opportunities.  This role will report to the Senior Director AP Cross Border and will play a role in redefining Visa’s Cross-border strategy and bringing this to market.

What a Manager, AP Cross-Border does at Visa:

• Support the development and implementation of a new AP Cross-border strategy, including operating model, value propositions, go to market etc
• Develop & implement enhancements to pipeline management processes to systematically identify and target XB rich opportunities
• Identify & roll out enhancements to deal structuring processes with associated best practices to drive success with winning XB rich deals
• Ideate on enhancements to XB value propositions & develop Client facing content to drive net new and optimization opportunities
• Define approaches for attacking XB rich verticals and segments such as Education, wholesale B2B travel and e-commerce
• Develop tracking and measurement framework to effectively monitor business performance across key XB metrics
• Help Clients grow their XB business through the development & deployment of tools, packaged capabilities & setplays
• Collaborate cross-functionally and across geographies to develop and execute on cross corridor activities.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Regional Senior Vice President (Google Cloud) will be responsible for driving and owning the Google Cloud business within the financial services sector for the U.S. market. This role involves building the business from the ground up, developing strategic initiatives, and executing growth plans tailored to the financial services industry.  

The ideal candidate must have a deep network of connections within the Google Cloud, either directly from Google or through established Google Cloud partners, to leverage relationships and foster business growth. 

Responsibilities: 

• Owns and drives the growth of the Google Cloud business within the financial services sector, ensuring strategic alignment with market needs. 

• Develops and implements a comprehensive go-to-market strategy to build the Google Cloud business from the ground up in the U.S. market. 

• Leverages an extensive network of connections within Google Cloud, including direct relationships with Google and Google Cloud Partners, to foster business development and expansion. 

• Collaborates with internal and external stakeholders to identify opportunities, drive customer engagement, and deliver innovative cloud solutions tailored to financial services clients.  

• Maintains knowledge of the technical specialism at the highest level by, for example, reading relevant literature, attending conferences and seminars, meeting and maintaining contact with others involved in the technical specialism, and taking an active part in appropriate professional and trade bodies. 

• Keeps in close touch with and takes a leading role in contributing to current developments in the technical specialism within employing organizations, own industry, and in appropriate professional and trade bodies. Is fluent at articulating best practices and is a recognized authority in the technical specialism. 

• Controls the application of the technical specialism within employing organizations and closely associated organizations such as customers, suppliers, and partners. Oversees specific assignments related to the technical specialism, where appropriate. 

• Leads the development and promotion of the technical specialism. Initiates and authorizes the release of quality standards and policies relating to the technical specialism. 

• Takes responsibility for the provision of quality assurance of activities involving technical specialism. 

• May provide input to professional bodies defining applicable legislation, standards, and compliance guidelines. 

• Writes, or contributes to articles and papers and speaks at conferences, user groups, or specialist subject groups on topics involving technical specialism. Champions and/or sponsors special interest groups concerned with the technical specialism. 

• Provides organizational leadership and guidelines to promote the development and exploitation of technical knowledge in the organization. 

• Within a defined area of accountability, determine the requirements for appropriate governance reflecting the organization's values, ethics, and wider governance frameworks. Communicates delegated authority, benefits, opportunities, costs, and risks. 

• In own areas of expertise, provides advice and guidance to consultants and/or the client when delivering consultancy services. Takes responsibility for the quality and appropriateness of recommendations. 

• Manages provision of consultancy services, and/or management of a team of consultants. 

• Establishes agreements/ contracts and manages completion and disengagement. 

• Takes responsibility for the identification, proposal, and winning of further business for own areas of expertise, within a larger consulting practice or organization, including putting in place agreements/ contracts and managing completion and disengagement. 

• Engages with client management to explore new opportunities and/or grow client relationships. 

• Provides mentoring to client staff and consultant colleagues, transferring skills and expertise. 

• Establishes and maintains the policies for compliance with the organization's obligations (including legislation, regulatory, contractual, and agreed standards/policies), holding the management team to account. 

• Leads reviews of governance practices with appropriate and sufficient independence from management activity. Within a defined area of accountability, determines the requirements for the appropriate governance of the specific domains, ensuring clarity of responsibilities and authority, goals, and objectives. 

• Implements the governance framework to enable governance activity to be conducted. Undertakes and/or directs reviews as necessary to ensure management decision-making is transparent, and that an appropriate balance between benefits, opportunities, costs, and risks can be demonstrated to principal stakeholders. 

• Acts as the organization's contact for relevant regulatory authorities. 

• Ensures proper relationships between the organization and external parties, with a valid interest in the organization's governance, are in place. 

• Takes full responsibility for the quality and timeliness of the technical content of bids and sales proposals. Establishes metrics to help with monitoring and continuous improvement of the sales support activities. 

• Leads the organization's sales support service activities and team to ensure that they are aligned with corporate objectives and policy. 

• Ensures that problems are diagnosed and resolved and that the final solution proposal is fit for purpose and fully meets the customers' requirements. 

• Leads the organization's customer service activities to ensure they are aligned with corporate objectives and policy. 

• Influences the development of the organization's portfolio of products and services in light of customers' needs, innovation, and market competition. 

• Takes overall responsibility in assisting customers to clarify their needs and requirements for new and enhanced systems, products, and services, and ensures that effective solutions are devised. Oversees assessment of the technical feasibility and practicality of potential approaches, technically approves proposals, and initiates the implementation of development activity in customer services and systems. 

• Ensures that customers are trained in the use of the systems, products, and services supported, giving information on the full range of features and capabilities. 

Team Summary

The Regional Acceptance Solutions, Sales team is responsible for growing the acceptance and usage of Visa Acceptance Platform throughout the Asia Pacific (AP) region. The team is responsible for targeting acquirers and payment service providers as well as other companies accepting or facilitating payments to add them to our growing client portfolio. This team works closely with local Business Development and Account Executive teams across AP region to provide specialized sales support in customer engagements.

What a Manager, Acceptance Solutions role does at Visa:

This role requires someone with broad range of skillset relating to project management with sales acumen ensuring pipeline and revenue tracking to achieve our goals. This role will be responsible for managing card present pipeline, keeping track of projects across the region to deliver on the pipeline, leading specific regional card present projects as well as driving technology partner capability roadmaps to enhance our value proposition. Key areas of responsibility includes -

Client Delivery

• As a Project Manager work closely with Sales Engineers/Client Implementation Specialists to manage new card present implementations and RFP support.
• Own full responsibility of end-to-end project plan, delivery from Ideation to go live.
• Management of complex implementations ensures Visa and Clients are aligned and keep on track during the project delivery phase. Critical to speed up time to revenue and proactively manage risk throughout delivery.
• Be first point of contact for clients and manage stakeholders internally and externally.
• Participate and/or lead calls associated with client implementations – this may include internal and/or external clients
• Collaborate with internal Visa teams to manage the deliverables.

Reporting & Communication

• Build and maintain MS Dynamics and PowerBI reports and dashboards relating to card present pipeline
• Provide responsive, accurate, and timely communications to internal and external stakeholders on project status
• Manage card present pipeline, priority alignment and revenue targets across AP region

General

• Build and enhance positive working relationships with Visa clients and internal stakeholders (i.e. Product Development, Technical Sales Engineers, and Account Management)
• Provide training (and share knowledge) to internal and/or cross-functional teams and external clients, as applicable
• Negotiate amongst various Visa teams and coordinate resources to ensure delivery on commitments
• Contribute to department processes and procedures

Why this is important to Visa

Diversifying our revenue streams and capturing new payment flows is a key pillar of Visa’s growth strategy and will be critical to our continued success. CyberSource is a top global priority to support this growth and will be a key driving factor in achieving our goals. This role is a critical in growing card present and omni-channel market share with merchants, acquirers and payment facilitators.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Responsibilities

· Ability to build a team of live streamers and perform in live streaming business

· Achieve monthly sales targets

- Able to work in retail as well as live streaming for Company’s channel on Tik Tok, Dou ying, XHS etc.

- Write short captions and blogs to be posted on China platforms

- To post daily on China social media platforms

- Come up with sales plan and the products/sale mechanics

· Coordinate after sales orders with logistics team

· Be a confident Sales Associate at all times and portray a professional and customer-oriented image

· Passionate in sharing and promoting products what you love to viewers.

· Communicate effectively to customers on all sales promotions, free gifts or any other promotions.

· Learn all the watch knowledge and able to perform change of watch battery.

· Responsible for retail store daily operation

· Ensure customer complaints (service-related) are resolved in a diplomatic and effective manner

· Execute merchandising display as per the Installation Guidelines, to ensure a clean and tidy store presentation

Requirements

· Experience in China social media platforms

· Energetic and motivated team player with cheerful disposition and strong desire to achieve

· Possess good communication skills and be sales driven

· Comfortable to work in fast paced environment

· Must be able to work retail/live streaming hours (i.e. shift work, public holidays and weekends)

· Hardworking, honest and driven

WHO ARE WE?

Kaliber is a performance marketing agency & consultancy composed of passionate digital marketers that offer thought leadership, world-class strategy and execution for our fast-growth clients. We take major pride in learning & development for our team, sharing over $500M experience in digital advertising. Kaliber has a diverse portfolio of clients, a team of over 30 performance experts across 6 countries and a  welcoming company culture.

ABOUT THE ROLE

The digital marketing performance manager holds the accountability of the overall account performance and budget utilization for a portfolio of clients and ensures that the team works cohesively in developing, maintaining and optimizing performance marketing channels. Additionally, the mid-tier position is responsible in producing reports and insights along with recommending growth strategies and tactics for internal and external stakeholders. This role requires a people leader with a strong strategic mindset, experience in project management, established communication skills, a deep understanding of digital marketing disciplines (paid and non-paid) and analytical mind.

RESPONSIBILITIES

Management and Growth (40%)

• Frequently monitor performance dashboard and proactively maintain performance and budget pacing
• Measure and report performance of all channels and campaigns, and assess against goals to internal and external stakeholders
• Contribute to the development of media plans and successful performance marketing strategies
• Maintain complete visibility on campaign opportunities and risks
• Provide recommendation on tactical developments and optimisations 
• Hands on campaign executions when required
• Remain constantly updated with company capabilities and service and upgrade knowledge on digital marketing solutions so as to effectively communicate all offerings to the client

Project Management (40%)

• Lead and brief multiple projects relating to marketing campaigns and creative
• Communicate internally and externally on project status
• Ensuring and monitoring satisfactory quality of work
• Manage and oversee the team’s workload and priorities
• Control client delivery to prevent over-servicing
• Delegate, supervise and apply quality control on executional tasks
• Keep up to date with promotional campaigns and proactively manage the execution

Team Management and Development (20%)

• Provide guidance, support, and encouragement to team members to enhance their performance and boost their motivation.
• Coordinate and/or request trainings for the team or team members
• Flag team shortcomings (capacity, capability and/or behaviour) to the management team and contribute in resolving team issues

Qualification and Experience

• At least 3 years of experience in client servicing and team lead capacity working in a Digital Marketing Agency
• At least 1 year of managing multiple marketing projects
• Bachelor’s degree or equivalent experience

Technical and Soft Skills

• Skilled proficiency in directly managing and strategizing for Google Ads and Facebook Ads as a minimum
• Proficiency in the following is an advantage: Google Analytics, Google Tag Manager, Google Data Studio, and Google Workspace Suite
• Experience in using Project Management software (preferably ClickUp)
• Excellent written and spoken interpersonal skills; with exceptional presentation skills
• Possess leadership and people development skills

Personality Traits

• Demonstrates Kaliber’s core values — transparent, communicative, people-centric, and possesses expertise in ones craft 
• Engages proactively within a team environment 
• Ability to use initiative and work without a high level of supervision
• Ambition to understand the business and what drives performance
• Excellent attention to detail 
• Ability to work in a fast-paced environment
• Quality driven, consistently aims to uphold high standards
• Maintains strict discretion and confidentiality
• Ability to navigate matrixed relationships, manage numerous partners, and coordinate resources to deliver desired outcomes 

• Hybrid-Remote team
• Flexible working hours
• Fast-growing startup company
• Friendly work environment
• Paid time off, including sick leaves and emergency leaves
• Provision for company-owned laptop
• Opportunities to develop into senior management roles
• and more!
  

NOTE: We are looking for candidates who are open to a hybrid, but flexible working set-up!

General Description (Job Scope)

• The keeper of all Key performance Indicators or KPIs, scorecard reporting related to the assigned Operations.
• Understand the objective of each parameters, definition, target, calculation, frequency, source, retrieval method.
• Highlight issues of failing Key performance Indicators (KPIs) and trigger correction action with relevant function.
• Collaborate with other departments to adopt digitalization opportunities through designing, developing and implementing applications and workflow platforms for automation.
• Analyse data trends to identify improvement areas, streamline and follow through to implementation.
• Construct value stream mapping and analyse data trends to identify improvement areas, streamline and follow through to implementation.
• This position requires traveling within the Singapore and Malaysia region for up to 75% per month.

Skills Required

• Proficient in Microsoft Office Suite (e.g. Excel, Powerpoint, Powerapps, VBA) and Analytical tools (e.g. R-programming, Python).
• Proficient in Alteryx, Tableau, Adobe Suite (Acrobat, Illustrator), Oracle SQL Developer.
• Good in using and creating operations dashboards to identify focus areas and drive improvement (e.g. PowerBI).
• Good knowledge in latest automation technologies and implementation. (e.g. RPA, PowerAutomate, Machine Learning).
• Good knowledge in lean six sigma methodology, process mapping and value stream mapping to identify improvement areas.
• Strong presentation skills and able to articulate, communicate and present to multiple stakeholders.
• Fluency in Cantonese is essential for conducting stakeholder presentations.
• Strong problem-solving skills and experience in resolving problems creatively and innovatively.
• Frequently voice out opinions and share best practices to improve team performance.

Experience and Qualification

• Bachelor’s Degree holder in Logistics, Supply Chain, Data Analytics and/or Engineering, preferably with at least two years of working experience.
• Hands on experiences in Python, Robotics Process Automation (RPA), Low-code apps (PowerApps/PowerAutomate) and visualization tools (PowerBI).
• Lean Six Sigma and Business Analytics qualification will have added advantage.
• Positive mindset, team player and high desire for learning.
• Detail oriented, analytical and inquisitive.
• Self-starter, resourceful and innovative.
• Adaptable to fast moving working environment.

The Senior Accountant/Assistant Finance Manager is responsible for maintaining day-to-day financial reporting and regulatory compliance needs of our business. The person will work closely with the company's cross-country team, while reporting to head of finance.

Key Responsibilities

• Ensure timely and accurate month end closing and prepare monthly reports including monthly financial statements, cash flow statements and management reporting
• Ensure compliance of financial records and controls with corporate statutory, and regulatory requirements
• Ensure timely preparation and submission of quarterly Singapore GST returns
• Ensure overall good maintenance of accounting books
• Assist in cash flow, credit control, and receivables management
• Work collaboratively with various internal parties across the company's global offices to acquire or provide information needed for analysis, reporting, budgeting and forecasting
• Participate with team in liaising with external auditor, tax agents, and external parties for all statutory and regulatory requirements to ensure compliance
• Prepare payments by certifying documentation and requesting disbursements
• Any ad-hoc tasks as assigned

• Degree in Accounting or equivalent Professional Qualification (CA Singapore / ACCA / CPA)

• At least 3 years of accounting full set experience with strong working knowledge accounting principles, practices, standards, laws, and regulations
• Proficient in accounting system (Oracle Netsuite, Xero...) & MS office
• Good time management and organisational skills to meet deadlines
• Adaptive, ble to multi-task in a startup-esque environment
• Able to work independently with minimum supervision
• Strong interpersonal skills, and good team player
• Passionate and willing to learn and unlearn, to internalize learnings

• Ample opportunities to grow. You get to propose your own ideas and see it through.
• Work with passionate, talented and driven colleagues who get things done!
• Opportunity to work cross-country and with variety of projects of different nature.
• Challenging and exciting problems that await you to solve.
• Comprehensive Health Insurance Coverage.
• W3F (Work, Wellbeing, Welfare) Fund for courses, materials, personal health and wellbeing

1. Job Description

- Play as Project Manager (Project Management Office) or Delivery Lead on banking system development or implementation projects.

- Manage the progress and milestone. Promote and control the issue & ToDo. Organize the progress report and report to client’s management. Also, manage the cost and human resource.

- Communicate closely with clients, business & IT related members. Organize teams and lead until the project ends.

- Manage client’s expectations to maintain the company’s impressions at a positive level.

2. Requirements

- Bachelor's Degree in Computer Sciences, Computer Engineer or Information Technology or related.

- IT Project Management Knowledge and Experiences

Must understand the overall software development life cycle.

3 or more years of experience of IT related project management or Delivery Lead. (Direct and manage project development from beginning to end)

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons concurrently.

We’re looking for an experienced Senior Account Manager who is passionate about the Wise mission – money without borders. You’ll be part of the Wise Platform team in APAC, working closely to grow and retain  our existing  partners.  

We’ve launched partnerships globally, with the likes of Bank Mandiri, Shinhan Bank and Tiger Brokers in APAC, and today have 80+ global banks and platforms connected and powered by Wise Platform. 

A bit about the role:

You will be a Senior Account Manager within a fast growing regional commercial team, responsible for driving growth with our existing partners in APAC. You’ll identify and execute growth opportunities across your partner portfolio, manage churn risk  and build relationships with key stakeholders. 

The role is based in our Singapore office, but you will also work closely with the Global Account Management and Customer Success teams based around the world. You will collaborate with other functions across Wise Platform and the wider Wise organisation, including our product management, engineering, compliance & legal, delivery, as well as business development teams.

Your mission: 

• Work closely with Wise Platform teams and partners to identify, progress and close a strong pipeline of opportunities within your existing accounts, driving revenue and volume growth for Wise.

• Develop and actively manage comprehensive account plans for key accounts,  articulating strategies for growth and managing risk of attrition.

• Establish strong relationships with your partners by understanding their strategic objectives, define their priorities and be clear on their decision making process. Lead QBRs and become the subject matter expert for your partners.

• Take a data led approach on influencing decision making with internal / external stakeholders. 

• Provide consistent and concise internal updates on partner performance and engagements, highlighting blockers and leveraging support across various functions.

• Bring the voice of the partner to influence Wise Platform product roadmaps as well as build out strong partner testimonials. 

• Work on projects and initiatives (regional or global) to improve our account management function. 

We’re looking for an experienced Senior Account Manager who is passionate about the Wise mission – money without borders. You’ll be part of the Wise Platform team in APAC, working closely with our existing bank partners to help deliver world class payment service solutions, powered by the Wise infrastructure.

We’ve launched partnerships globally, with the likes of Bank Mandiri, Shinhan Bank and GMO in APAC, and today have 80+ global banks and platforms connected and powered by Wise Platform. 

A bit about the role:

You will be a Senior Account Manager within a fast growing regional commercial team, responsible for driving growth with our existing bank partners in APAC. You’ll identify upsell and cross-sell opportunities across your partner portfolio, execute the deals effectively and build relationships with key stakeholders. 

The role is based in our Singapore office, but you will also work closely with the Global Account Management and Customer Success teams based around the world. You will collaborate with other functions across Wise Platform and the wider Wise organisation, including our product management, engineering, compliance & legal, delivery, as well as business development teams.

Your mission: 

• Work closely with Wise Platform teams and partners to identify, progress and close a strong pipeline of opportunities within your existing accounts, driving revenue and volume growth for Wise

• Develop and actively manage comprehensive account plans for key bank partners, articulating strategies for expansion and growth, as well as retention

• Establish strong relationships with your partners by understanding their strategic objectives, define their priorities and be clear on their decision making process. Lead QBRs and become the subject matter expert for your partners

• Design and manage stakeholder maps that capture essential contacts from Wise and the Partner and how they engage each other

• Use data to pinpoint opportunities and to inform data-driven dialogue with your partners

• Provide consistent and concise internal updates on partner performance and engagements, highlighting blockers and leveraging support across various functions

• Collaborate closely with other Wise teams to develop and enhance Wise infrastructure capabilities in the bank vertical through new partnership opportunities and product development 

• Work on projects and initiatives to improve our strategy and approach both within the APAC region and globally, such as helping iterate our product roadmap, pricing strategies, go to market efforts - or anything else that helps drive growth

In this age of convergence and empowerment, we are looking for talents who can help our clients reinvent themselves and guide them through their transformation. It demands colourful personalities with an irrepressible passion for all the opportunities unleashed by digital disruption. Come join our Publicis family!

You will be joining a dynamic team that delivers award-winning campaigns. If you are strong in delivering and developing exciting integrated media solutions while managing the day-to-day planning, buying, implementation, optimization and reporting requirements to meet client objectives, we want to talk to you!
 

Main Responsibilities

• Lead Local Market Management/Coordination (Global and Regional Requests)
• Drive relationships at the appropriate levels of our client organizations
• Apt knowledge & understanding of digital & offline channels combined with the ability to understand digital infrastructure including tracking, web analytics, trafficking and Social
• Have prior platform experience in managing both online and offline media campaigns, including but not limited account setup, strategy development, organization, and management
• Proficient in Performance Marketing strategies on both push and pull platforms
• Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members – execs/ junior planners
• Support Quarterly Business Review Development

Substance is a leading talent firm offering flexible hiring solutions, including fractional, remote, and permanent roles across all levels, from entry to C-suite. Our focus is on providing companies with top-tier talent while delivering up to 70% in cost savings by sourcing from low-cost regions. We aim to match companies with the expertise they need for any business challenge.

What is Fractional Work?
Fractional roles allow professionals to dedicate part of their time to a project, typically for 3-12 months. These roles offer flexibility and differ from traditional contract or freelance work, as they involve deeper strategic contributions. Whether remote or hybrid, fractional work provides high-impact solutions for businesses looking for part-time but experienced professionals.

Who Needs Fractional Talent?
Companies of all sizes—from startups to established enterprises, across all sectors —seek fractional talent during key growth phases or transitions. They benefit from senior expertise without the cost or need for full-time employees.

Types of Roles for Fractional and Remote Work:
Roles span all levels, including finance, operations, marketing, HR, and project management. Whether you're a seasoned CFO, mid-level operations manager, or a marketing specialist, fractional work provides opportunities to leverage your expertise for impactful results.

We’re looking for professionals across all experience levels with proven expertise in their fields. Candidates should be highly hands on, possess excellent stakeholder management, strong project management and communications skills. Candidates must have a track record of delivering results in dynamic environments. Roles typically range from 3-12 months, with flexibility for remote or hybrid work settings. If you're looking for a flexible way to make a significant impact, Substance has the opportunities for you.

Depending from company to company you are assigned with and the length of the fractional assignment

We are seeking a dynamic and experienced Sales Manager to join our team and drive sales for our exhibition halls and meeting rooms at Singapore EXPO. The Sales Manager will be responsible for identifying, developing, and closing sales opportunities to maximize revenue and meet sales targets.

• Independent sales hunter with a can do attitude.
• Individual contributor role where you hunt for new corporate/lifestyle events through prospecting, networking, relationship building, channel development etc.
• Build and maintain strong client relationships, ensuring a positive customer experience throughout the sales processes
• Understanding clients’ needs and propose innovative solutions to key clients
• Work with the marketing department to develop sales campaigns that can generate a continuous pipeline of opportunities
• Conduct regular sales presentations and site visit with clients
• Manage, support and service the clients from prospecting to closure of events.
• Main point of contact between our client and internal teams, and to collaborate closely with event management and operations team to ensure successful completion of events.

Qualification

• Degree with minimum 4 years of relevant work experience in Tourism and Hospitality, MICE, Corporate Sales and/ or Events.
• Proven sales experience in the venue or hospitality industry (a plus).
• Proven track record of developing new accounts.
• Strong organizational and time management abilities to manage multiple tasks efficiently in a fast-paced environment.
• Ability to work independently and as part of a team.
• Possesses a strong network of business contacts cultivated throughout your career.
• Demonstrated success in achieving or exceeding sales targets through a results-oriented approach.
• Excellent interpersonal and written/verbal communication skills to build strong relationships with clients.
• Highly motivated with excellent problem-solving skills.
• An independent and proactive individual who thrives in a collaborative environment while maintaining a positive attitude.
• Able to work on weekend for events when required.
• Work location: Expo

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements