• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Overall in charge of multiple BIM projects for company.

Prefered to have 5 years above experiences as BIM MANAGER.

Strong leadership skills which can manage different levels of team members.

Excellent communication skills and servcice attitude towards clients.

Bachelor's degree and above.

LTA project experience is prefered.

About ThoughtFull:

ThoughtFull is a Temasek-backed digital mental health company that provides seamless end-to-end mental healthcare for all through insurers and employee benefits. Through our app, ThoughtFullChat (“TFC”), individuals are empowered to proactively engage with their mental wellbeing to better themselves regardless of where their starting point is – from self-driven learning, to our proprietary one-on-one daily bite-sized coaching with mental health professionals on text, video, or in-person – we run the gamut and meet our users where they are most comfortable. After all, healthy employees make for more engaging and productive work environments.

Our vision is to make mental health a priority for everyone, every day. It’s an audacious dream, but with the right people who are courageous enough to Dream Audaciously, Do ThoughtFully, we believe that this dream can be our future reality. If you are committed to doing the best work of your lives to be the change that you want to see in this world, join us!

Job Description of Client Success Manager

What you will do:

• Build strong rapport with key client stakeholders and own the entire client lifecycle from successful onboarding, launch to ongoing relationship and/or engagement initiatives management, quarterly business reviews and driving business growth through renewals by increasing an account’s annual recurring revenue and in parallel, reduce risk of churn.  
• Enhance client satisfaction and trust by boosting adoption, retention, and engagement through proactive monitoring and analysis of client data, providing valuable recommendations, and identifying opportunities for upselling and cross-selling.   
• Demonstrate expert understanding of ThoughtFull’s products, services, and engagement initiatives (including clear demonstration sessions).   
• Develop and deliver activation programs and/or engagement and communications plans at scale (including collaboration with internal teams) to drive education, increase engagement levels and create meaningful quantified impact based on client’s needs.  

• Minimum experience of 3 years in client success, account management, change management or strategic Human Resources in a medium to large organisation (matrix, Software as a Service (SaaS) or management consulting organisation is an added advantage) where you have demonstrated the ability to manage multiple projects/portfolios with either high recognised revenue or large/diverse set of stakeholders.  

• Displays a strong professional conduct, excellent stakeholder management (from rank-and-file to C-suite) and written and verbal communication skills tailored to fit audience.  

• Strong business acumen and detail-oriented with excellent time management skills, i.e., the ability to plan, prioritise, and deliver several initiatives at any given time.  

• Ability to utilise quantitative and qualitative data analysis to derive insights and drive key success metrics such as client engagement and utilisation.  

• Proactive, a fast learner, resourceful with a high regard for discipline and commitment to your work.  

• Continuously thinks of ways to make processes and your (and the team’s) work more efficient and leaner while achieving impact with clients.   

• Comfortable working, navigating and taking ownership in an environment of rapid growth, change and states of flux, and ambiguity.  

• Experience or exposure working with HR professionals (e.g. Talent Management, Benefits & Compensation, Employee Engagement and Culture) is an added advantage. 

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.

Academic Qualifications:

Bachelor's degree in fields such as Business Administration, Marketing, Ecommerce, International Business, or related disciplines.

Other Skills requirement:

• A minimum of 3 years in Ecommerce management, Marketing, or a related field. Practical experience in the Fast-Moving Consumer Goods (FMCG) industry or related fields is essential. Experience in digital marketing, including SEO, SEM, email marketing, and social media advertising are a plus.
• Proficiency in using ecommerce platforms and tools.
• Knowledge of web design and development is a plus.
• Strong organizational and multitasking abilities. Ability to work independently and collaboratively within a team.
• Excellent cross-cultural communication skills, able to collaborate with clients and teams. Experience in project management is advantageous.
• Exceptional data analysis and logical reasoning abilities, capable of extracting key insights from data and making informed decisions. Proficiency in office software such as the Microsoft Office suite.

Responsibilites & Scope of work

Platform Management: Oversee the daily operations of ecommerce platforms, ensuring seamless functionality and user experience.

Sales Optimization: Develop and implement strategies to drive online sales, including product placement, pricing, and promotional activities.

Product Listings: Create and optimize product listings with accurate descriptions, high-quality images, and competitive pricing.

Data Analysis: Monitor and analyze website performance, traffic, and sales data to identify trends and opportunities for improvement.

Marketing Coordination: Work with the marketing team to execute online marketing campaigns, promotions, and advertisements.

Inventory Management: Ensure proper stock levels and efficient order fulfillment processes.

Customer Service: Handle customer inquiries, complaints, and returns to maintain high levels of customer satisfaction.

Data Analysis: Monitor and analyze website performance, traffic, and sales data to identify trends and opportunities for improvement.

Marketing Coordination: Work with the marketing team to execute online marketing campaigns, promotions, and advertisements.

Inventory Management: Ensure proper stock levels and efficient order fulfillment processes.

Customer Service: Handle customer inquiries, complaints, and returns to maintain high levels of customer satisfaction.

Scope includes:

• Analyse new market trends, business opportunities and market segments in global and local landscape.
• Analyse past performance of collections, categories and campaigns to improve marketing effectiveness and ROI.
• Analyse service quality and customer satisfaction.
• Assess potential partnership prospects.
• Define and revise order fulfilment policies and procedures.
• Design business questions to be used for data mining and analysis.
• Develop a service recovery framework.
• Develop and implement roadmap for online store's functionality.
• Develop service operations.
• Develop, manage and measure performance of technology vendor relationships.
• Drive e-commerce sales performance.
• Encourage service innovation.
• Generate ideas and strategies based upon data-driven insights and recommendations.
• Implement e-commerce strategic and tactical programmes.
• Manage and review e-commerce operations and processes.
• Manage customer retention and loyalty programmes.
• Manage sales, promotions, marketing and social media campaigns, and programmes over digital platforms.
• Manage the procurement and implementation of new technologies.
• Measure order fulfilment and customer satisfaction performance.
• Monitor and review data mining and analytics tools.
• Assist in developing and maintaining strong relationships with clients, distributors, and partners to drive business growth.
• Prepare business proposals, presentations, and reports on Ecommerce performance and present findings to the management.
• Coordinate with internal departments such as sales, mkt, production, logistics, and finance to ensure smooth execution of projects and orders.

We are seeking a highly skilled Corporate Safety Manager to lead and enhance our Workplace Safety and Health (WSH) initiatives. The ideal candidate will play a key role in ensuring the safety and well-being of our employees, operations, and projects while maintaining compliance with ISO 45001 standards and other regulatory requirements.

Job Description

• Develop, implement, and continuously improve the ISO 45001 WSH Management System, including loss prevention and public/private property damage prevention.
• Maintain and renew the ISO 45001 certification and BizSafe Level 5 certification, including preparing for audits and liaising with external auditors.
• Advise directors, managers, and project teams on WSH matters and provide support during tender preparation.
• Conduct EHS audits, inspections, and incident investigations, ensuring thorough reporting and corrective actions.
• Oversee Emergency Response Plans (ERP) and conduct annual fire drills at the company's HQ.
• Supervise and guide WSH personnel, including hiring, training, and monitoring their performance.
• Collaborate with internal teams to integrate and implement SGS Health & Safety Management System.
• Ensure compliance with EHS standards in all company facilities, including offices, labs, workshops, and storage areas.
• Conduct new staff safety orientation and ensure company-wide safety awareness.
• To support and act as project safety officer as and when required.

Requirements

• Registered WSHO, Registered ECO
• Internal Auditor qualification for ISO 45001, preferably Lead Auditor
• Experience in audit, developing and maintaining ISO 45001 WSH Management System for at least 3 years
• Preferably a qualified registered FSM(May need for our new office) with SCDF, to oversee Fire Safety matters at HQ.
• Min. 3 years post WSHO registration experience with LTA & PUB projects
• Very familiar with MS Office, Teams, OneDrive, SharePoint and Outlook
• Able to advise project teams doing various projects like LTA, PUB, NParks, CAG, etc. on all HSE matters

We are seeking a highly skilled and experienced CTRM (Commodity Trading and Risk Management) Project Manager with a background in management consulting and deep expertise in commodity trading and oil / petroleum. The ideal candidate will play a crucial role in managing projects on the implementation and optimization of CTRM systems, leveraging their skills to deliver effective solutions.

Key Responsibilities:

• Develop comprehensive project plans, including scope, goals, deliverables, and timelines.
• Ensure that all projects are delivered on-time, within scope, and within budget.
• Act as the primary point of contact for all project-related matters.
• Establish and maintain relationships with clients, suppliers, and other stakeholders.
• Communicate project expectations and progress to team members and stakeholders in a clear and timely manner.
• Allocate project resources effectively and efficiently.
• Monitor resource utilization and adjust plans as necessary to meet project objectives.
• Manage project budgets, including forecasting and tracking expenses & identify and mitigate potential project risks and issues.
• Develop contingency plans to address potential obstacles.
• Ensure compliance with industry standards and regulations.
• Track project performance using appropriate tools and techniques.
• Report and escalate issues to management as needed.
• Provide regular project updates and status reports to stakeholders.
• Ensure that all deliverables meet the required quality standards.
• Implement and manage quality control processes throughout the project lifecycle
• Conduct post-project evaluations to identify areas for improvement

• Bachelor’s degree in Business Administration, Engineering, or a related field.
• PMP, PRINCE2, or equivalent project management certification
• Project management experience within the oil / petroleum commodities
• Experience of project management as a consultant
• Proven track record of managing projects from initiation to completion.
• Experience with resource allocation, budget management, and risk assessment.

Skills:

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in project management software and tools (e.g., MS Project, Asana, Jira).
• Ability to work under pressure and meet tight deadlines.
• Analytical mindset with problem-solving abilities.

Team Summary

The role is part of the Consumer Marketing Hub team, where we work with a wider team of subject matter experts in the Asia Pacific hub. Our team works in partnership with our marketing team counterparts in 18 markets across Asia Pacific; our global marketing partners and our cross functional business teams.

Our mission as the consumer brand marketing team’s is to leverage our brand to accelerate business growth and deliver against key priorities: consumer payments; new payment flows, and value-added services.

Our aim as the creative and content team is to establish Visa as the engine of commerce through creative leadership, brand storytelling, and operationalizing new ways of working to deliver best-in-class end-to-end marketing activations. 

What a Manager – In-house Creator does at Visa:

This position supports the Senior Director, Brand, Creative and Content, in delivering content across media platforms, and with setting the strategic and creative direction of our Brand and key business initiatives [e.g. Ecommerce, Cash Conversion] for Visa AP [B2C] and for Visa’s clients [B2B2C].

Working closely with cross-functional teams [Insights, Brand, Product] and client marketers across AP, this role will lead the development, execution and implementation of engaging, effective, insights-driven content across multiple media channels helping to drive Visa brand preference and create revenue opportunities with clients.

• As an in-house creator, this role will have dual mandates. The first of which is to create content for Visa’s social channels on both a campaign and always on basis. The second of which is to leverage this expertise to consult with and create content with and for Visa’s clients (issuing banks; merchants; fintechs etc) to drive and achieve joint business priorities. As such, we are also looking for creators that have strong selling and influencing skills as you will have revenue targets to support.

Ideally, this person will have an active and significant content creator base; natively familiar with Asia Pacific Social platforms to demonstrate aptitude and subject matter expertise in creating content. As a corollary to this, this person will have demonstrable experience in content editing. Ideally, this person will have experience in both illustration and 3D design.

This role will work closely with the Senior Manager of Content and Social; as well as the Senior Manager of Campaigns and Creative on a daily basis. This person will provide a creative spark that inspires the team and organization; unafraid of acting, thinking and working differently.

Projects you will be a part of:

• You will lead content creation and production for AP, using your experience to create content which drives brand preference and conversion with both Visa and partner offers with our merchants and clients
• You will be the working to developing content for Visa Athletes in our sponsorship campaigns including The Olympics and the FIFA World Cup
• You will work to develop and create content with our regional and local sponsorship properties across Sports; Gaming/esports; Music, and Fashion.

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

Description:

For this project, we are forming a team of 6 (including 1 team lead) to perform the following scope of works:

(i) Security Risk Assessment

(ii) Security Policies, Standards, Guidelines, And Procedures Review

(iii) Security Design

(iv) Application Security

(v) Vulnerability assessment and

(vi) System Security Acceptance Testing

We are seeking a highly skilled and experienced Team Lead to join our dynamic team. The ideal candidate will possess deep technical knowledge, strong leadership skills, and a proven track record in managing cybersecurity projects. This role involves working closely with client to identify security risks, develop mitigation strategies, and implement solutions to protect their information systems.

Responsibilities:

• Lead and manage cybersecurity consulting engagements, ensuring the delivery of high-quality services to clients.
• Conduct comprehensive security assessments, maturity assessments, and risk assessments.
• Develop and implement cybersecurity strategies, policies, and procedures tailored to client needs.
• Collaborate with cross-functional teams to design and deploy security solutions
• Stay current with emerging cybersecurity trends, threats, and technologies to inform client solutions.
• Prepare detailed reports and presentations for clients, summarizing findings, recommendations, and action plans.
• Mentor and develop junior team members, fostering a culture of continuous learning and professional growth.

• Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field preferred.
• Relevant certifications such as CISSP, CISM, CISA, or equivalent.
• 5-8 years of experience (not more) in cybersecurity consulting, with a focus on areas in Risk assessment, Security Design and Cloud Security
• Strong understanding of regulatory frameworks and standards, including NIST, and ISO 27001, etc.
• Excellent project management skills with the ability to manage multiple engagements simultaneously.
• Strong analytical and problem-solving skills, with the ability to think strategically and act tactically
• Exceptional communication skills, both written and verbal, with the ability to convey complex technical concepts to non-technical stakeholders.
• Proven ability to build and maintain client relationships, demonstrating a commitment to delivering exceptional client service.

• Regular team buildings
• 18 leave days / year
• HSBC Insurance, GP, Dental, Optical
• Annual bonus
• Working hours: from 9am to 6pm, Monday to Friday
• Training and certifications paths

The Role

To build and nurture long-term, cross-functional partnerships with Fastmarkets’ top 100 clients, delivering personalised solutions that exceed customer expectations, enhance loyalty, and drive transformational growth.  

PRINCIPLE ACCOUNTABILITIES 

• Client Relationship Management: Build and maintain strong, long-term relationships with Fastmarkets' top 100 clients, acting as a trusted partner to understand their needs and align solutions that drive value. 

• Revenue Growth: Drive transformational revenue growth exceeding 25% annually by identifying opportunities to expand business through cross-selling and upselling Fastmarkets’ full range of solutions and capabilities. 

• Strategic Account Planning: Develop and execute tailored account plans for key customers, ensuring alignment with their strategic goals and positioning Fastmarkets as their preferred business partner. 

• Customer Satisfaction and Loyalty: Ensure client satisfaction by delivering exceptional service, timely solutions, and proactive communication to meet or exceed customer expectations, fostering loyalty and retention. 

• Cross-functional Collaboration: Work closely with internal teams (sales, product, marketing, and customer success) to ensure seamless delivery of products and solutions, supporting a holistic approach to account management. 

• Market and Industry Insight: Stay informed on industry trends, market conditions, and competitive offerings, using this knowledge to provide clients with strategic advice and anticipate their evolving needs. 

• Reporting and Performance Tracking: Regularly track and report on key performance indicators (KPIs), account performance, and client feedback, using data-driven insights to adjust strategies and improve outcomes. 

• Contract Negotiation and Renewal: Lead negotiations on pricing, contracts, and renewals, ensuring mutually beneficial agreements while protecting Fastmarkets' commercial interests. 

• Executive Sponsorship and Engagement: Proactively drive executive-level sponsorship and engagement, ensuring alignment between Fastmarkets' leadership and client senior stakeholders to strengthen relationships, address strategic priorities, and unlock new opportunities for collaboration. 

• Account-Based Marketing Strategy: Collaborate with marketing teams to develop and execute tailored account-based marketing strategies for key clients, driving targeted engagement, enhancing brand visibility, and supporting specific growth objectives within each account. 

• Leadership and Role Modelling: Act as a role model for execution, collaboration, and engagement across Fastmarkets, demonstrating best practices in account management, fostering a culture of teamwork, and inspiring others to deliver high-performance outcomes aligned with the company’s strategic goals 

KEY INTERFACES  

• Clients and Stakeholders: Direct interaction with senior executives and key decision-makers at Fastmarkets' top 100 clients to understand their needs and drive account strategies. 

• Sales Team: Collaborate with the sales team to align on account strategies, share insights, and coordinate efforts for successful client engagement and revenue growth. 

• Marketing Team: Work closely with the marketing team to develop and implement account-based marketing strategies, ensuring targeted campaigns that resonate with key clients. 

• Product Development and Management: Engage with product teams to provide client feedback, influence product roadmaps, and ensure that client needs are met through Fastmarkets’ offerings. 

• Editorial and Pricing Development: Collaborate with editorial and pricing teams to ensure customer engagement and drive price adoption. 

• Consulting and Events: Partner with the consulting and events teams to drive pipeline opportunities as part of an integrated value proposition.  

• Customer Success Team: Coordinate with customer success managers to monitor client satisfaction, address concerns, and ensure successful implementation and adoption of solutions. 

• Finance and Legal Teams: Collaborate with finance and legal teams to negotiate contracts, manage pricing structures, and ensure compliance with agreements and policies. 

• Executive Leadership: Interface with Fastmarkets’ executive leadership to provide updates on account performance, strategic initiatives, and client insights that inform company direction. 

• Operations and Support Teams: Work with operations and support teams to facilitate seamless service delivery and resolve any operational issues impacting client relationships. 

Deputy General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. Duties for the general manager will include allocating budget resources, formulating policies, coordinating business operations, monitoring and motivating staff, managing operational costs, ensuring good customer service, improving administration processes, engaging with vendors, hiring and training employees, identifying business opportunities, and monitoring financial activities. Your entrepreneurial spirit and vision in directing business functions will assist our organization in maintaining relationships with clients, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives.

The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities. The noteworthy general manager should account for all business activities, support staff development, enhance efficiency, drive sales and improve revenue, maintain relationships with clients, enhance the organization's image, and meet overall growth objectives.

Deputy General Manager Responsibilities:

• Overseeing daily business operations.
• Developing and implementing growth strategies.
• Training low-level managers and staff.
• Creating and managing budgets.
• Improving revenue.
• Hiring employees.
• Evaluating performance and productivity.
• Analyzing accounting and financial data.
• Researching and identifying growth opportunities.
• Generating reports and giving presentations.

Deputy General Manager Requirements:

• Degree in business management or a masters in business administration.
• Good knowledge of different business functions.
• Strong leadership qualities.
• Excellent communication skills.
• Highly organized.
• Strong work ethic.
• Good interpersonal skills.
• Meticulous attention to detail.
• Computer literate.
• Proactive nature.

Main Responsibilities:

As a Senior Administration & Business Support Executive, you are responsible for the day-to-day operations of the office and playing a key role in creating a safe and pleasant workplace environment for the company. This includes the management of all vendors including building management, all third-party service providers (cleaning staffs) and vendors. You are also the primary contact point with our business travel providers and in providing Executive Support for Senior Management as required. You will also be required to support on other administrative activities such as coordination and support of internal visitors and company events and in receiving external guests.

• Manage day-to-day operations of the office, ensuring a safe and welcoming office environment for all staffs
• Manage office pantries, key 3rd Party service providers (Cleaning Staffs) and Building Management/Landlord
• Manage all vendors (Office Supplies, Services) to deliver efficient and cost-effective support for daily operations
• Liaise with external vendors and manage office maintenance servicing for pantry facilities and appliances, landscaping, and overall office cleanliness
• Monitor office inventory and vendor contracts (service and maintenance) and ensure office is fully equipped to support day-to-day operations
• Act as the primary contact point for business travel providers, ensuring staffs have high quality and seamless travel experience and manage relationships with hotels and airlines
• Support in procurement of corporate contracts
• Update and track office administration expenses and monitoring of annual budget
• Coordinate and support office events and arrangements such as travel logistics, restaurant/venue booking and liaison
• Organize and sort company correspondences including coordination of internal and external courier activity
• Keep track of joiners and leavers and manage administration on/offboarding, profile creation/deletion
• Coordinate with HR and manage company merchandise
• Check and submit vendor/travel invoices for processing
• Provide business support to Senior Executives such as arrangement of travel and hotel bookings, calendar appointments and business claims as required
• Responsible for upholding the appearance of the reception area, creating a positive experience for internal and external guests
• Ensure external guests are professionally received and directed as required
• Support internal visitors to Singapore Office including hotel bookings, visa/invitation letters and general logistics

Experiences:

• At least 3-5 years’ relevant working experiences in Secretarial / Administration / Cabin Crew background in a fast-paced MNC environment

Other skills (Computer Skills, etc):

• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
• Highly effective communication skills to work with internal/external stakeholders in a fast-paced, multicultural and diverse setting
• Good organization and time management skills
• Meticulous with a keen eye for detail
• Proven ability to handle confidential and sensitive information with discretion
• Self-motivated, confident, and mature approach
• Able to juggle multiple priorities and concurrent tasks
• Willingness to learn with positive attitude
• Team-player

Languages:

• Proficiency in English and Bahasa/Mandarin to work with internal/external stakeholders who converse only in English, and with Bahasa/Chinese counterparts who converse only in Malay/Mandarin

Academics:

• Diploma/ Degree in Office Administration/ Business Management/ Secretarial Studies or any related field of study

Fastmarkets are re-imagining how to better serve our customers and improve our customer offering to deliver high growth in the next few years. In doing so we are looking for a dynamic Enterprise Customer Success Manager to own a portfolio from our top 100 customers. You will work with a cross-commodity portfolio providing a first-class customer experience.

We are looking for an individual who has a strong background in managing large client accounts and the ability to build long-term relationships with senior stakeholders, whilst providing outstanding client management. You will have a flexible mindset, innovative thinking and solid business acumen.

Your strategic mindset will ensure you are proactively networking within your accounts to gather insights on how our data is used within their business. You will ensure that our clients have regular touchpoints where you present quarterly account reviews working closely with the Account Manager. Your commercial mindset will identify gaps in their solutions, you will pro-actively account plan with the Account Manager for a successful commercial output. Your passion for people and really building relationships will see you visiting your customers for face-to-face meetings.

The Customer Success Manager will report directly into the Director Customer Success and will also be responsible for leading companywide initiatives as well as playing a significant role in coaching and developing more junior members of the team.

PRINCIPLE ACCOUNTABILITIES

• Build and maintain strong, long-term relationships with Fastmarkets' top 100 clients, acting as a trusted partner to understand their needs and align solutions that drive value.
• Have a commercial mindset to support the business growth working closely with the Account Manager to ensure that you identify opportunities to expand business through cross-selling and upselling Fastmarkets’ full range of solutions and capabilities.
• You will actively visit your customers to build relationships with key stakeholders to establish their goals for a successful partnership
• Act as the trusted advisor for customers by understanding their markets and deliver knowledge and insights aligned to their vision
• Build strong relationships to enable networking within the accounts. Successfully create workflows so we can understand how our pricing data is being used throughout their business  
• Be prepared to hold in depth conversations regarding our pricing, data, methodologies – you should project confidence and credibility and succeed in forging a relationship of trust with your Customers. This will enable objection handling and help identify customer pain points.
• Ensure that kick-off meetings are scheduled with all parties’ responsible post renewal
• Set up internal steercos for account planning that includes (Ams, CSMs, Exec Sponsor) to ensure account goals are aligned ahead of engagement activities
• Collaboration with Account Managers to develop strategies and deliver quarterly account reviews.
• Each account will have an Executive Sponsor from Fastmarkets, you will actively ensure these meetings are happening across your accounts
• Use all data available to identify account risk then plan for mitigation with the Account Manager – you will be obsessive in understanding how to reduce churn within your portfolio
• Actively identify gaps in a customer’s package, seek out upsell opportunities and identify new users. Support the Account Manager to close these opportunities
• Monitor usage stats and put in place improvement plans for accounts that are struggling to adopt
• Listen to our customers’ feedback to identify new product ideas and functionality, work with the Product team to build their feature enhancements pipeline
• Collaborate with the customer support team to ensure technical issues are addressed within SLAs and on-going issues do not persist
• Create customer onboarding and adoption plans with the appropriate teams to ensure users are trained across your accounts. Provide and deliver ad-hoc training where necessary with senior stakeholders
• Ensure you are up to speed on all the latest releases and enhancements in our solutions and that you have effectively communicated these to your customers (providing training where necessary)
• It’s imperative that you build internal relationships from all departments (editorial, sales, product and marketing teams) to ensure an outstanding and streamlined customer experience
• Maintain an exceptional level of customer satisfaction rates
• Provide internal training to junior members of the team
• Work with Product to pilot new products and to play a key role in their go-to-market strategy
• Support on amplifying the customer by identifying case studies seeing these through to completion
• Work with customer marketing to ensure we deliver campaigns to drive retention and customer advocacy

KEY INTERFACES

• Customer Adoption & Onboarding Team
• Sales Team
• Marketing Team
• Product Team
• Editorial Team
• Customer Support Team

Billing Admin

Manage the media billing processes which involves,

• Co-coordinating with media planning teams on billing instructions
• Media plan actualization and reconciliation on monthly basis
• Update spots and remarks on Publicis’s proprietary billing platform based on actualized amount
• Generate proforma invoices for shared service team’s approval
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams
• Billing status monitoring and reporting
• Participate in finance WIP billing meetings to make sure Client's invoices get processed and meet billing timelines

Other billing requirements include,

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion within three months of activity end date
• Resolve/respond to client billing queries

Media Buying (Offline and/or Online)

• The day-to-day media buying for the agency
• Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable
• Develop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing process
• Deliver added value opportunities across clients wherever possible
• Book all campaigns according to the brief (with confirmed media) and ensure financials are correct
• Monitor campaign delivery and reconcile any under deliveries
• Assist with auditing process across specific client base
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting
• Monitor and report on clients’ expenditure update by campaign by media, if needed
• Keep track of clients’ media master contract fulfilments
• Prepare CI for all mediums and help Planners manage all material submission timelines
• Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed

Team Summary
The Sellers & Co-Brand team is responsible for growing business with Regional Sellers and related third parties in Asia Pacific markets.  Visa has reinforced its focus on the growth of the seller side ecosystem by developing partnerships, enhancing market investments and having the right talent to execute directly with our regional seller clients.
The role is based in the Singapore Market Support Centre and will report to the VP, Head of Regional Sellers and Co Brand.  

What a Senior Director, Global Regional Sellers does at Visa:

• Accountable for delivering on sales, AANR and Net Revenue targets for designated seller accounts.
• Manage the client's vision and strategy on Visa payments products.
• Create and implement innovative solutions that drive the client’s strategic priorities.
• Demonstrate leadership in setting the regional strategy for the seller clients in association with internal Visa stakeholders and the client’s regional executive team.
• Ensure the client sees Visa as critical partner in meeting their business objectives.
• Manage initiatives that deliver revenue and profitability for Visa.
• Cultivate meaningful relationships with executive and senior management contacts within our clients on the seller side.
• Influence client preference for Visa through business solutions, services, and brand strength.
• Lead internal Visa support areas in response to client requests and ensure delivery of risk, marketing, product, operations and innovation support.
• Present regular business and industry updates.
• Ensure positive client satisfaction results.

Why this is important to Visa:

This Senior Director, Global & Regional Sellers, Asia Pacific will own and be responsible for the delivery of significant sales and in year revenue targets. This role will be critical in identifying new regional partners and expanding relationships with our existing client base.

Empower Students, Shape the Future!

Are you a passionate and experienced educator looking to guide young learners towards academic excellence?

We are seeking a Senior Educator, After School Care (Upper Primary) to join a respected non-profit after-school program focused on nurturing Upper Primary students in key academic areas.

About the Organization:

Our after-school care center is committed to providing students with a nurturing environment that supports both their academic and personal growth. We are deeply invested in community-building efforts and creating a lasting positive impact.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

About the Role:

As an experienced educator, you will play a critical role in helping students excel in English, Math, and Science, while also supporting students who require additional help with Chinese language proficiency. Due to the curriculum and student needs, fluency in both English and Chinese is required to provide effective academic guidance.

• Work Schedule: Monday to Friday, 11:30 AM - 7:00 PM. Enjoy evenings and weekends to yourself!
• Subject Focus: Assist students in mastering English, Math, Science, and support those learning Chinese.
• Perks: Vegetarian lunch provided daily, and annual staff retreats for relaxation and team building.

Who We’re Looking For:

We are seeking candidates with at least 3 years of experience in after-school care or Upper Primary tutoring, ideally including:

• Retired MOE Teachers or experienced tutors with strong teaching backgrounds in Upper Primary education.
• Individuals with solid experience in guiding students in English, Math, Science, and supporting those in need of Chinese language assistance.
• A passion for education and the desire to make a real difference in students' lives.

Why Join Us?

You’ll be part of a dedicated team in a non-profit environment that values community impact. This role offers the chance to give back, mentor students, and enjoy a balanced work-life schedule. We believe that experienced educators have the power to transform lives through personalized care and attention.

Ready to Make an Impact?

If you're a passionate educator with experience and a commitment to nurturing students, we want to hear from you.

Click here to apply at First Konnection, or submit your application via MyCareersFuture and join a team where your knowledge and skills can truly make a difference!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Job Summary:

We are looking for a proactive and detail-oriented Assistant Business Manager to play a vital role in ensuring business continuity, improving operational efficiency, streamlining processes, and ensuring compliance with regulatory requirements.

In this role, you will assist in overseeing core business operations, coordinating projects, and maintaining strong compliance practices to support sustainable growth. Your contributions will directly impact the efficiency and resilience of our business processes while ensuring alignment with industry regulations. If you’re organized, collaborative, and driven to optimize operations while maintaining regulatory adherence, we’d love to meet you.

Your goal will be to help maintain smooth business operations and contribute to initiatives that enhance overall performance and ensure regulatory compliance.

Job Responsibilities:

• Assist in overseeing daily business operations, including client onboarding, account management, deposits, and withdrawals.
• Review and refine policies and procedures to improve operational efficiency and ensure regulatory alignment.
• Assist with documentation and maintenance of policies and procedures, ensuring they are current and compliant.
• Aid in coordinating and implementing new projects and product launches, collaborating with internal and external stakeholders.
• Stay updated on regulatory requirements, assist in preparing compliance reports, and support periodic policy reviews.
• Assist to reconcile bank records, ensure accuracy in financial data, analyze revenue and costs, and manage currency conversions when necessary.

• No relevant experience required, but a background in Forex, Blockchain or Cryptocurrencies will be an advantage
• Strong proficiency in English and Mandarin (able to liaise with Mandarin speaking associates and clients in view of business communications)
• Excellent communication skills, both verbal and written, with the ability to professionally liaise with internal and external stakeholders.
• Proactive and detail-oriented with a strong ability to problem-solve in a fast-paced environment.
• Keen on working within a start-up style environment

What we offer:

Dress Code: Be comfortable at work with smart casual attire

Location: Conveniently located right next to Paya Lebar MRT

Care: Comprehensive coverage on clinical, hospitalisation and wellness program

Balance: Skip the peak hour rush and commute at flexible timings

Flexibility: Feel free to work from anywhere every Friday

Food: Well-stocked pantry for refuelling throughout the day. Alcohol is included.

Bonding: Make valuable connections and experiences beyond mere colleagueship through our bonding events held several times a year

Continuous Growth: Half-yearly appraisals for consistent self-improvement and goal setting

Dynamic Environment: Regional exposure in a sunrise industry with chances to visit and work across our global offices

Fun and Lively Work Culture: Collaborate and communicate freely with our open-plan office workspace and flat hierarchy culture

Key Responsibilities

• Manage end-to-end project lifecycles related to RTGS, payment processing systems, and card-related technologies.
• Collaborate with stakeholders to define project scope, objectives, and deliverables.
• Lead project teams and ensure alignment with project goals and timelines.
• Oversee the design, development, and implementation of payment solutions and card systems.
• Act as a point of contact between technical teams, vendors, and business units for payments-related projects.
• Monitor project risks and issues, ensuring timely resolution and escalation if needed.
• Ensure compliance with regulatory requirements and standards in the payments and cards domain.
• Provide regular updates on project progress, risks, and outcomes to senior stakeholders.

• Proven experience in managing projects in the banking and payments sector.
• Strong knowledge of RTGS, payment gateways, and card payment systems.
• Proficiency in project management tools and methodologies (e.g., Agile, Waterfall).
• Excellent understanding of payment processing flows and related technologies.
• Strong problem-solving skills and the ability to handle multiple priorities.
• Exceptional communication and stakeholder management skills.
• Familiarity with industry standards such as ISO 20022 is a plus.

Preferred Qualifications

• Experience in working with banks, financial institutions, or fintech companies.
• Certification in project management (e.g., PMP, PRINCE2) is a plus.
• Technical understanding of APIs, payment system integrations, or blockchain technologies related to payments.

Job Scope:

• Build something cool from scratch to final products & system
• Understand business needs, technical requirements and give innovative solutions
• Work smart instead of hard to solve all kind of funny issues
• Relax and think out of the box to create something innovative to make someone happy include yourself and who you really care
• Study latest technology in electronics, software, data analysis, AI etc.
• Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and events, and attending trade shows and conferences.
• Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and production expectations.
• Select the correct products and solutions or assist customers in making product selections, based on customers' needs, product specifications, and prepare quote prices, credit terms, or other bid specifications for customer
• Demonstrate and explain the operation and use of products and systems.
• Complete product and development training as required.
• Visit establishments to evaluate needs or to promote product or service sales.
• Prepare sales contracts for orders obtained, and submit orders for processing.
• Project coordination for project development, deployment,testing.

Requirement:

• Prefer Bachelor or Master Degree in Engineering (Electronics/Computing/Software) or equivalent.
• Prefer 5 Years or above experience in embedded system design, electronics hardware and software development or sales and marketing
• Candidate must have good understanding about electronics system, architecture and be able to understand clearly the hardware or software with less guidance. Knowledge with related developments tools and programming language like C, Python is basic requirement
• Candidate must be active and quick learner, and fearless of new things
• Candidates fluent in both English and Mandarin will be preferred, as they will be required to liaise with our R&D team in Shanghai & Fuzhou, China.
• Prefer ambitious, mature & good communicator

Senior Cook Job description

The Senior cook will prepare meals and follow establishment recipes. Duties include preparing ingredients, adhering to the restaurant menu, and following food health and safety procedures. Cook, clean, assist other cooks and staff and deliver food in a fast-paced environment. Work may include operating a grill, oven, or fryer. Previous experience in a team environment and various cooking methods preferred.

That cook need to play as multitasking role he must be ready to washing vessels and cleaning kitchen environment

Duties and Responsibilities

• Setting up, cleaning, and organizing work stations

• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.

• Preparing deep fryer, utensils, and grill for shift

• Roti prate flour mixing

• Ready to cook Goring items (nasi,ikanpils,mee,kwithya,noodles)

• preparation of south indian & north indian curies

• Taking orders from wait staff or computerized system

• Cooking order according to food health and safety standards

• Recommending ideas for specials or seasonal dishes

• Handling multiple food orders at one time

• Monitoring multiple food orders as new orders arrive

• Dressing order for presentation

• Ensuring each guest order has the correct food and sides

• Delivering food order to wait staff in a timely manner

• Storing all food properly

• Sanitizing and cleaning work stations and utensils

• Reordering stock and food supplies

• Monitoring other cooks and team members

• Assisting other cooks in preparing food or helping other team members when needed

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• High school degree or equivalent

• Previous experience as a cook, or relevant work experience

• Legally able to work in establishments which serve alcohol

• Able to work early mornings, nights, and weekends

• Must pass a background check

• Able to read and write

• Responsible for product design, draft PRD requirements and interactive documents

• Manage the product life cycle and drive product development with Engineering teams

• Work closely with cross-functional teams to define, document, and communicate objectives and requirements

• React to feedback from users and business team promptly and patiently to find the best product fit and boost the business result

• Analyze product performance data, responsible product competition analysis, market research, and maintain the product's competitive advantage

Responsibilities:

• To ensure that the engineering installations and constructions meet government rules and regulations.
• To supervise the whole process of manufacturing works which will include specificiations, design, tender, evaluation, recommendation and award of contracts.
• To oversee the implementation of preventive maintenance and repair schedules of all hotel machinery, equipment and facilities.
• egotiate and follow-up with successful contractors to ensure that all work is done in compliance with company, local and regional health and safety standards.
• Conduct regular performance evaluations with team members, guiding and training team members to be competent for higher positions.
• Encourage teamwork and motivate team members to produce the best possible results in their course of work

Requirements:

• Minimum Diploma / Bachelor Degree in Engineering / Mechanical / Electrical.
• Minimum 5 years relevant experience.
• Self-motivated and able to leverage on team.
• Excellent knowledge and understanding of people and team development.

Job Description & Requirements

· Proven experience as a carpenter

· Hands-on experience in working with carpentry materials

· Excellent understanding of carpentry techniques and methods of installation and construction

· Proficient in using electrical and manual equipment and measurement tools (powered saws, hammers, rulers etc.)

· Ability to read technical documents and drawings

· Willingness to follow safety guidelines at all times

· knowledge of sample English

· Good understanding of basic math

· Good physical condition and endurance

· Willingness to work in non-climate-controlled conditions (heat, cold, outdoors)

· Ability to lift heavy materials and equipment

· Willingness to work overtime

· Willing to work midnight shift

Excellent customer service skills

We’re looking for a highly creative, passionate and detail-oriented senior art director with 8+ years of experience working part of a design studio or creative team. 

What you will do: 

• Conceptualise and design for a variety of audiences, brands, and industries, with the ability to move from one client to another without an issue 

• Produce creatives in a variety of formats and channels including static and animated content such as: key visuals, illustrations, motion graphics, web design  

• Design for a variety of communications touch points including print, social media, digital, OOH, media drops and experiential design 

• Participate in group brainstorms and working sessions 

• Strategise, manage and execute the visual style of campaigns from art direction, styling, storyboarding, photo shooting and editing 

• Support new business by playing an active role in proposal development and pitch presentation 

• Coach and support the growth of our junior and mid-weight designers 

Job scope:

• Ensures that safety and quality standards are being met and maintained at all times within the company's safety and QA programs and work with assigned staff to ensure work schedules are maintained and balanced
• Responsible for the location safety performance and awareness; spearheads and manages initiatives that drive a culture of safety first and advise team on technical issues with regard to the successful and timely completion of daily work
• Under the direction of the General Manager, is responsible for directing, coordinating, facilitating and monitoring the daily activities of the lab operations
• Provides and sets direction within the lab to ensure that production goals and customer expectations are consistently met in a safe, timely and cost-effective manner and demonstrates deep knowledge of the Company's capabilities, processes and expertise to be able to clearly explain the benefits of The Company's testing services to all audiences -- internal and external
• Provides technical and engineering leadership, and supports the development of new technologies within a local laboratory and potentially across the Company's enterprise and provides counsel to coworkers and customers requiring critical analysis of data
• Is able to exchange technical information and knowledge with peers, senior colleagues and specialists across the element enterprise and actively seeks ways to disseminate critical testing knowledge, acumen and protocols throughout the company
• Provides input and support on business development opportunities with new or existing customers
• Confident making both formal and informal presentations on conventional and/or routine testing to a wide range of stakeholders

Requirement:

• Possess Bachelor Degree in Civil Engineering or Materials Science discipline with a minimum of 5 years of experience in a management role ideally with operations management experience
• Working knowledge of laboratory safety with extensive knowledge of the current suite of testing capabilities and proven ability to support and train staff members for the department in order to meet customers’ expectations on testing and possess strong technical leadership is vital to the production and operation of assigned tests with advanced working knowledge to operate various testing equipment
• Ability to communicate (written and oral) effectively with clients and colleagues with great attention to detail and timing of results and possess proven track record of success with regard to technical competency both inside and outside of the lab
• Proven ability to multi task and work under strict time lines and strong organizational, problem-solving and conflict resolution skills to effectively establish and maintain twoway communications to understand the needs and concerns of all departmentsUnderstanding of continuous improvement disciplines such as Six Sigma, Kaizen, Lean Manufacturing, 5S, etc and posses strong project management, analytical and problem solving skills provide go-to insight in the daily efficient operation of the lab

Others Job Requirement:

Civil Engineering, Materials Science, Materials Engineering.

Must be very familiar with ISO17025. Good to have candidates with

Signatories of ISO17025

Familiar with coating, paint, tiling, waterproofing and other cementitious materials.

More job details:

Life Insurance, Medical, Dental and Hospitalization Insurance, AWS, Local Bonus Plan, Food is Provided.

Company Bus from Yew Tee MRT and Marsiling MRT

Working hours: 8.30am to 6.00pm Mondays to Fridays

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Title: Snr Section Manager Program Management - Global Competitive Manufacturing

About GlobalFoundries

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com.

Introduction:

We are seeking a highly organized, detail-oriented, and communicative individual to join our Project Management team. This role requires you to coordinate all aspects of projects, ensuring smooth collaboration among multi-disciplinary teams and adherence to timelines for on-time project delivery.

Your Job:

• Manage groups of projects focusing on long-term business objectives in alignment with strategic direction
• Evaluates, Plans, monitors and manages internal projects from initiation through completion ensuring alignment with overall programs
• Leads or coordinates program planning, resourcing, staffing, supply and subcontract management, progress reporting, troubleshooting and people management
• Ensures program results meet requirements regarding technical quality, reliability, schedule and cost
• Monitors performance of collection of projects and recommend schedule changes, cost adjustments or resource additions
• Investigates facts and develops solutions to problems during the design and planning phases
• Provides timely and accurate information and status updates to functional leaders
• Helps manage stakeholders’ expectations, satisfaction, and adherence to contract agreement.
• Work and collaborate other projects and/or assignments as needed

Other Responsibilities:

• Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs

Required Qualifications:

• Bachelors/Master’s Degree in Engineering, Business Administration, Finance or any relevant field of study
• Min. 5 years of experience in a similar role
• Exceptional interpersonal skills with ability to motivate and influence stakeholders and team members
• Ability to lead projects and cross-functional teams
• Good problem-solving skills and analytical

Preferred Qualifications:

• Experience in a semi-conductor environment or related industry
• Project management certification