MAIN DUTIES AND RESPONSIBILITIES
Recruitment & Onboarding:
1. Administer and track the end-to-end recruitment process from pre-employment to onboarding.
2. Facilitate the New Hire Onboarding/Orientation programme and conduct the First-Day-at-Work orientation.
Maintenance of HR Documentation & Records:
1. Facilitate all staff movement from recruitment, to onboarding and offboarding; ensuring that each stage is performed smoothly and the documentation is complete and filed accordingly in the P-files.
2. Track key employee events and dates in the employee life cycle and responsible for data accuracy, integrity and timeliness of updates.
3. Prepare and update employment-related letters.
4. Prepare and regularly review/update the Standard Operating Procedures to ensure accuracy and completeness.
5. Prepare regular reports and dashboards for strategic decision-making to management.
HR System Administration:
1. Create and manage employee records in the HR E-Portal and payroll system.
2. Create and maintain leave calendars in the HR E-Portal.
3. Liaise with the payroll vendor and IT on any system trouble-shooting issues.
Processing of Claims:
1. Verify and approve HR-related claims.
Employee Insurance:
1. Gather quotations and make recommendations on insurance renewal (including preparation of all information and data required for quotations and renewals).
2. Processing, submission, and follow-up of claims.
3. Assist staff on Letter of Guarantee (if necessary) and claims submission.
4. Answer queries relating to insurance matters.
Training:
1. Collate training needs in an organization training plan, identify suitable training providers/resources/courses for staff when necessary.
2. Update staff training records in a timely basis.
3. Manage the Academic Program sponsorship and scholarship process.
4. Administer the application for and receipt of training funds from government agencies/ministries.
5. Upon receipt of staff training nomination form submissions, to perform first-level checks.
Performance Management:
1. Ensure performance management appraisals are duly completed and tracked as per timeline; including follow-up.
2. Ensure all performance management forms are filed.
3. Compile performance report for review/analysis
Payroll:
1. Administer payroll-related activities from ensuring all salary matters and pay records are updated in the payroll system, to initializing and processing pay records.
2. Verify downloaded claims for salary processing.
3. Prepare bonus & salary increment spreadsheets for review and approval by approving managers.
Other HR work:
1. Continuously review and provide inputs on streamlining of HR policies and processes.
2. Liaise with government agencies for funding of childcare leave, maternity leave, career support, Skills Future and other initiatives.
3. Prepare and complete government surveys.
4. Assist in employee engagement activities.
5. Administer the annual Conflict-of-Interest Declaration exercise
6. Prepare management reports as required.
7. Provide documentation and prepare data for audit purposes.
8. Process immigration pass applications/renewals/cancellations on a timely basis
9. Notify IRAS on tax-clearance matters for staff on immigration passes who leave the organisation.
10. Respond to inquiries on HR-related matters and provide guidance and interpretation to staff and managers on policy matters.
11. Carry out any other duties as assigned by the supervisor and/or Pastor-in-Charge.
QUALIFICATIONS:
1. Degree preferably in a HR-related field
RELEVANT EXPERIENCE AND SKILLSETS:
1. At least 5 years’ relevant HR experience in a HR Shared Services role (including payroll experience).
2. Strong working knowledge of multiple human resource disciplines including compensation and benefits, payroll, employee relations, performance management, Singapore Employment Act, Employment of Foreign Manpower Act, CPF Act, and the Tripartite Guidelines on Fair Employment Practices.
3. Familiarity with Access EasyPay will be required.
4. Strong administrative, planning and organisational skills.
5. Excellent interpersonal and communication skills.
6. Meticulous with attention to detail.
7. Able to handle confidential and sensitive information with discretion, confidentiality and integrity.
8. Able to work independently with minimal supervision.
9. An innovative team player, self-motivated and pro-active
10. Able to multi-task and work efficiently under pressure to meet deadlines .
11. Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
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