SUMMARY

Assistant Manager to ensure the seamless running of the Restaurant in the most efficient and effective manner delivering the highest possible standards of service, whilst being pro-active in maintaining and/or improving turnover and profitability.

RESPONSIBILITIES

• Identifies and delegates responsibilities to the service team to ensure excellent service is consistently achieved

• Effectively manage the restaurant in the absence of the Manager

• Provide training, coaching, and feedback to service team and assess level of performance on an ongoing basis

• Create a positive guest experience by delivering a high level of service and ensure that service team engage guests to understand their needs and meet/exceed expectations

• Ensure that safety and hygiene standards are strictly adhered to at all times and to be in compliance in accordance to regulations

• Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales

• Consistently review operations and team performance to identify problems, concerns, opportunities for improvement and propose solutions

• Assist the Manager to monitor product and manpower costs to within given budget

• Ensure strict adherence to company policies, processes and procedures at all times

• Monitor and maintain the POS system and ensure cash handling procedures are adhered to

• Assist the Manager in recruitment and selection of new team members, preparation of weekly roster, and monthly management reports

• Perform other duties as assigned by Supervisor

REQUIREMENTS

• Minimum 2 years of relevant experience with at least 2 years in a managerial level

• Energetic, good team player and service oriented

• Great leadership with solid analytical, communications and interpersonal skills

• Independent, proactive, resourceful and ability to work in a fast paced environment

• Well versed in Microsoft Office.

We are looking for a Product Marketing Executive / Manager who will be responsible to assist in the organization and execution of various business strategies and support functions to expand our business. We work closely with the young generation; we definitely appreciate someone who can think out of the box and be as creative as you can be! As we are still a growing business, the ideal candidate should be highly independent and open to handling various commercial & operational duties.

Job Responsibilities:

• Work with both internal and external departments such as Business Development, Project Management, Marketing, and Finance.
• Work closely with our Senior Management to derive an effective marketing plan.
• Communicate and manage requirements between senior stakeholders to ensure objectives are met.
• Establish and maintain relationships with third-party vendors.
• Develop marketing collaterals to drive acquisitions and business growth.
• Propose new channels and ideas to stand out from the competition
• Provide content direction and assist in producing marketing materials, such as Presentation Deck, Product Deck, Brochure, Publications, etc.
• Develop campaigns targeting various segments of acquisitions. Execute digital marketing, including SEO/SEM, email, social media, and display advertising campaigns.
• Good knowledge of content marketing and digital strategy.
• Assist with brand strategy.

Job Requirement:

• Bachelor’s degree in Marketing, Mass Communication, Business Administration, Advertising, or other related disciplines.
• Minimum 2-4 years of experience in relevant work experience.
• Proven working experience in digital marketing.
• Good understanding of Marketing, Branding, and Product positioning concepts.
• Excellent communication and writing skills in English.
• Added advantage for candidates with graphic software background.
• Added Advantage for candidates with content writing and Designing background.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Responsibilities:

• Develop and implement sales strategies to achieve company sales targets and objectives.
• Manage and motivate a team of sales representatives to drive sales performance.
• Identify and develop new business opportunities, including expanding the company's client base and market reach.
• Build and maintain strong relationships with key clients and partners.
• Oversee the entire sales process, from lead generation to closing deals.
• Monitor market trends and competitor activities to effectively position the company's products and services.
• Collaborate with internal teams to ensure customer satisfaction and successful project delivery.
• Prepare sales reports and forecasts for management review.
• Stay updated on industry developments and emerging technologies.
• Conduct regular performance reviews and provide coaching and mentoring to the sales team.

• Bachelor's degree in Business, Marketing, or related field.
• Minimum 8 years of experience in sales, with at least 3 years in a managerial role.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership and team management skills.
• Excellent communication and negotiation skills.
• Ability to build and maintain relationships with key stakeholders.
• Knowledge of the industry and market trends.
• Entrepreneurial mindset and strategic thinking.
• Ability to work under pressure and meet deadlines.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

1. Carry out site inspection at job sites
2. Troubleshoot technical issues at job sites
3. Prepare reports and quotations
4. Maintain existing customer base and provide quality csutomer service
5. Ensure prompt follow up to customer enquiries , work progress and defects work
6. Ensure smooth operation at sites and assurance to customers on quality
7. Develop new business opportunities and new networking
8. Any other Ad-hoc duties assigned.

• Min Diploma or Bachelor in Construction or Civil Engineering.
• Min 2-3years working experience in construction industry
• Enthusiasm in soloving problem techincally
• Customer oriented attitude and good team player
• Possess good analytical skills and processing skils.
• Proactiveness and responsible
• Able to work independently and can handle stress
• Class 3 driving license with personal vehicle

Job description

• -Checking and weighing raw materials before cooking
• -Ensuring that equipment is well set up
• -Maintain excellent hygiene standards in work environment
• -Do quality checks such as the size and weight of the finished product.
• -Assembling, packaging, and labelling food products

Job requirements

• -At least 3 years of working experience
• -Able to work on weekends and public holidays

· At least 10 years experience

· Willing to work on holidays/work on shifts/change of shift

· Able to work for long hours

· Can work between different locations

• Building solid relationships with customers, vendors and distributors, as well as sales and marketing teams.
• Developing in-depth knowledge of company offerings to identify profitable business opportunities.
• Directing marketing efforts by presenting market research to marketing directors and suggesting strategies to expand market research.
• Assessing marketing and sales as well as supplier and vendor operations and recommending improvements as needed.
• Preparing all documentation required for requests for proposals (RFPs).
• Researching emerging trends and recommending new company offerings to satisfy customers’ needs.
• Developing and managing strategic partnerships to grow business.
• Presenting business or marketing opportunities to company executives and management.
• Selecting automation software and software platforms that best meet company needs.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Ang Mo Kio)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Description & Requirements

· Primarily responsible for marketing and sales of MIT’s full range of semiconductor equipment (See www.mit.com.sg for product range)

· Targeted customer accounts may be extended to other territories within and outside of Asia

· One of the main KPIs is to target and develop new customer base to achieve sales growth and meet revenue targets.

· Establish and forge excellent network with existing and potential customers to promote the MIT brand

· Market intelligence to identify emerging market trends and new customer requirements in their technology roadmaps

· Competitive intelligence to update Management on competition landscape - new competitive strategies, new entrants , new products, new capabilities, new installations, customer feedback etc

· Prepares annual sales forecasts and presents periodic sales performance reports and reviews.

· Analyses performance variances relative to specific sales plan and strategies; and take appropriate measures to meet sales KPI targets

EDUCATION AND EXPERIENCE

· At least a Degree in an Engineering discipline (with additional sales management training)

· Familiar with semiconductor industry, packaging trends and manufacturing processes (preferably back-end)

· Min 5 years Equipment sales with proven track record in Semiconductor Industry

· Possess a good network of customer sales especially with major semiconductor packaging, assembly and test houses

· Strong organizational skills with a problem-solving attitude

· Good communication and presentation skills

LGA Telecom Pte Ltd an established Infocomm Service Provider, since 1995 and an industry pioneer that has helped shape Singapore’s Internet ecosystem. In the past two decades, LGA has been delivering resilient enterprise solutions that ensure un-interrupted business operations. Today LGA offers comprehensive managed security services and solutions that identify, alert and mitigate technological vulnerabilities, threats and potential breaches to the network and systems. Enterprises and government agencies rely and trust LGA for their security needs beyond connectivity.

Account Manager, Enterprise Sales

(Singapore)

Responsibilities:-

• Ability to promote and cross-sell LGA's suite of products and services to existing/new corporate clients and companies
• Achieved or exceed individual and department targets
• Establish strong customers relationships with existing and new customers
• Handle inbound and outbound calls to customers
• Proactively engage with existing customers to grow revenue and seeking new customers
• Ensure long-term customer satisfaction and loyalty
• Active participation in company strategy and grow opportunities that result in sustainable revenue growth
• Maintains detailed knowledge of the company’s products and services
• Keeping abreast of competitions, industry and market information/trends and feedback to management
• Responsible for timely and accurate forecasting, account planning and pipeline reporting
• To be able to use different strategies to close business deals

Requirements

• Minimum Diploma/Degree in any discipline
• At least 2 years account management or sales experience is preferred
• Excellent customer service, negotiation and communication skills.
• Individuals with a self-driven, goal-oriented, meticulous and positive attitude
• Able to perform in a fast-paced environment and work under pressure

· Carry out the overall renovation project planning, cost control and project management.· Strong interpersonal, communication & negotiation skills as you will be working closely with clients and suppliers to ensure effective delivery within the expected time frame, costing, and quality objectives.

· Review contractual terms, and attend meetings/ site walks to have a clear understanding of project requirements.

· Monitor works for the contract, and ensure that it is done in compliance with contract specifications, including verification of completed works.

· Manage the project team, and provide effective supervision to ensure that works is carried out in a manner that meets quality standards, along with WSH objectives.

· Be the key personnel to resolve site problems, and conduct meetings with project team to identify issues encountered during construction period. Provide leadership to team members to ensure effective resolution.

· Management of post construction issues with clients, consultants, sub-contractors and relevant authorities and ensure timely rectification.

· Review and endorse subcontract documents and progress/work claims submitted by clients and sub-contractors.

· Handling Project tendering stages.

· Any other duties as assigned

*Candidates with at least 2 years of project management in ID renovation sector will be of advantage.

For interested applicants, kindly send in your updated CV to [email protected]

MAIN DUTIES AND RESPONSIBILITIES:

1. Manage a versatile team of SW Engineers in the design and development of real-time software and automation control systems for the Company’s full range of semiconductor equipment.

2. Develop and implement software methodology, documentation/library system and tools to support software sustaining and new development projects

3. Define software architecture and procedures as standard best practices for all design, coding, testing and deployment activities

4. Spearhead the research, development and deployment of new-generation software engineering technologies

5. Extend technical support to various engineering functional groups in debugging and problem solving critical field issues

EDUCATION AND EXPERIENCE

• Minimum Degree in Electrical & Electronics Engineering/Computer Studies or its equivalent
• More than 5 years in a managerial capacity overseeing software development and automation control in a related industry
• Experienced in programming on Windows (XP and above) environment.
• Highly versatile in VC++, MFC, SQL and OOP.
• Good knowledge in developing multi-threaded control software, SEMI SECS/ GEM equipment connectivity standard and Software Development Life Cycle.
• Hardware experience in using Servo, Stepper Motion Controller, Analog Device and High Speed I/O.
• Knowledge in PLC will be an added advantage.
• Strong analytical and problem-solving skills.
• Excellent team player.

• 5 Days
• 830am - 530pm
• $6000 - $8000 + VB + Transport Allowance + Monthly Commissions
• Jurong

Job Description:

• Develop and sustain strong relationships with key clients by understanding their needs and continuously proposing solutions that ensure satisfaction of products and services
• Develop and execute strategic account plans to drive growth and maximize revenue from key accounts
• Act as the main point of contact between key clients by addressing their inquiries, resolving issues and proactively identifying opportunities for upselling and cross-selling
• Communicate and collaborate with the marketing, purchasing and logistics departments to meet client expectations
• Negotiate contract renewals and pricing agreements, ensure mutually beneficial terms for both the company and key clients
• Meet established deadlines for the submission of promotion plans
• Assist and resolve any enquiries and issue arising from customers and deal with complaints to maintain trust
• Lead a team of merchandisers to ensure work effectiveness
• Plan and implement new product launching activities
• Analyse competitor activities and market dynamics, adjust account strategies accordingly to maintain a competitive advantage
• Keep track of Key Performance Indicators (KPIs) and key account metrics, using data-driven insights to measure success and drive continuous improvement
• Stay updated with industry trends and market developments, analyse and implements plans to meet evolving requirements
• Prepare regular reports of sales progress and forecasts

Requirements:

• At least diploma / degree in Sales, Marketing, Business Administration or a related field
• Minimum 3 years of relevant experience in FMCG / Modern Trade
• Proven experience in key account management
• Proficient in all Microsoft Office Applications as well as CRM software
• The ability to build rapport with key clients
• The ability to handle multiple client accounts

Interested applicants can send your resume to Whatsapp 83208165 (Jennifer) and allow our consultant to match with our clients.

We regret to inform that only shortlisted candidates will be notified! All applications will be handled with strict confidentially.

Jennifer Tay Swee Shan

Reg No: R22111564 | EA No: 21C0845

Recruit Now Singapore Pte Ltd

Lead, Infrastructure Specialist (Service Desk & Deskside Manager with PABX System Expertise)

Position Overview:

The DWS Integration Leader/Lead, Infrastructure Specialist is responsible for overseeing both the service desk and deskside support teams, ensuring efficient and effective technical support services for end-users and stakeholders. This role requires specialized expertise in PABX system, including maintenance, and troubleshooting.

Key Responsibilities

Team Leadership:

· Provide leadership, direction, and mentorship to both the service desk and deskside support teams.

· Conduct regular team meetings, performance evaluations, and coaching sessions to ensure high-performance standards.

Service Desk and Deskside Operations:

· Manage the day-to-day operations of the service desk and deskside support teams, ensuring timely resolution of support tickets and service requests.

· Monitor service desk metrics and KPIs, as well as deskside support activities, to evaluate performance and identify areas for improvement.

· Develop and implement standard operating procedures (SOPs) to streamline processes and enhance efficiency across both support channels.

Continuous Improvement:

· Drive continuous improvement initiatives across service desk and deskside support.

· Identify opportunities for process optimization, and technology enhancements to improve service delivery and reduce manual effort.

· Stay updated on industry best practices and emerging technologies related to IT support and telecommunications.

PABX System Expertise:

· Serve as the SPOC for PABX-related inquiries and issues, collaborating with vendors and internal teams as needed.

· Develop and maintain documentation and training materials for PABX system users and support personnel.

Qualifications:

· Bachelor’s degree in information technology, Computer Science, or related field.

· Proven experience (10 years) in IT support roles, with 5 years of experience in managerial or supervisory positions.

· Strong leadership skills with the ability to lead and motivate teams in a dynamic environment.

· Excellent communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders.

· Understanding of IT service management frameworks such as ITIL. Certification in ITIL required.

· Experience with service desk tools, deskside support techniques, and PABX systems.

· Healthcare experience preferred.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

(a) Technical Service Support

· Support Set-up, troubleshooting and identify problems for onsite software issues / problems encountered.

· Provide support to FSEs for onsite software related matters.

· Review machines log files, machine configuration and related machine information to identify problems areas for software related matters.

· Liaise with Engineering Software team to clarify customers’ request, issues, problems that are identified.

· Create User request, SIR (Software Issue Report) and needed information for Engineering software team to understand the requirement as to provide correct solution.

· Support bench or machine test for new release software before onsite implementation.

(b) Technical Training

· Provide technical training for FSEs / customers on Software related troubleshooting matters.

· Update and maintain all service-related documentation or reports in databases (e.g. customer feedback system) for effective recording, monitoring, and resolution for software issues.

MAIN JOB SPECIFICATIONS / REQUIREMENTS

• Higher NITEC / ITC / Diploma in Electronics/Electrical Engineering

• Some experience in servicing automated / production equipment.

• Computer literate with C++ program knowledge

• Good communication and orientation skills

· Able to travel overseas at short notice

Job Responsibilities

The Service Operations Executive is responsible for ensuring the readiness to support business operations. Key objectives include smooth daily operations as well as enhancing operational efficiency and customer experience. The successful candidate must be operationally hands-on, organized, highly motivated, and able to work with a disciplined approach towards managing people and work.

Service Support

• Provides 1st level support for network and Internet services via phone or email with accuracy and promptness to meet pre-defined SLAs for customer
• Responsible to follow through any Incident or Request in the Ticketing System until closure of the ticket for customer and internal customer
• Monitor line down for customer, perform basic troubleshooting steps and schedule onsite if required.
• Manages issue resolution based on incident priority levels and escalates to appropriate channels when required for customer and internal customer.
• To perform daily checks on critical devices for internal customer.
• To perform patching on critical devices on a quarterly basis for internal customer.
• In charge in assigning new hardware to the staff and reformatting hardware for internal customer.
• To perform Duty Officer role; one week per month.

Service Delivery

• Schedule and manage the installation and turn-up of connectivity including support to field technicians onsite.
• Collaborate with clients and internal stakeholders to gather information required to ensure smooth deployment
• Identify potential issues and proactively escalate internally to prevent delivery delays.
• Provide updates to the customer in a timely and professional manner
• Prepare work orders and documentations necessary for provisioning and service installation
• Verify provisioning details and service connectivity after service delivery
• Maintenance of customer contract records in Company's ERP system

Job Requirements

• Candidate must possess either a Diploma or Degree in Information Technology/Computer related course. Fresh Graduates are welcome to apply
• Experience gained from the Telecommunication or Information Technology industry either from internship (OJT) or actual work is an advantage.
• It is an advantage to have basic knowledge of TCP/IP, LAN, and WAN concepts and Internet application (Email/Web/Domain)
• Active interest in learning and maintaining technical skills & knowledge
• Strong verbal and written communication skills
• Good interpersonal skills and able to work within the team
• Resourceful and enjoy problem solving

The Service cum Sales Coordinator assists in supporting the technical team in liaising, managing and acquiring of sales through his/her generation and follow-up of leads. Through his engagement with customer enquiries and feedback and the preparation and collation of data, he analyses customer behaviour to support client acquisition and retention.

Driven and resourceful, the fast pace of work requires working closely with team members to execute service and sales activities through timely follow-up of information. He is frequently in contact with his team members and provide assistance when needed.

Job Description

As a sales manager in the retail sale of spectacles and other optical products, your role is crucial in driving the success of the business.

Individual to be involved in:

1. Inventory Management

2. Customer Service

3. Product Knowledge

4. Sales Strategy

Technical Skills & Compentencies

1. Inventory Management

2. Customer Service

3. Product Knowledge

4. Sales Strategy

Job Summary

Purpose of job:

• Execution of support for casework under guidance of social worker for home visits to work with clients and caregivers after diagnosis of dementia.
• Support basic intervention tasks identified by social workers.
• Engagement of clients with dementia with meaningful activities such as cognitive stimulation or structured activities.
• Monitoring of client’s conditions and progress.
• Provide service linkage for client and caregivers.
• Provide admin, operational and logistic support for clients, programme, outreach and group work.

Key Responsibility Areas

• Passion to work with individuals/elderly diagnosed with early stage dementia and their caregivers.
• Basic befriending and emotional support for elderly.
• Carry out meaningful activities in engagement process.
• Support seniors and caregivers during service duration.
• Perform basic screening tools in health and mental health for seniors and caregivers.
• Support outreach, service linkage and referrals.
• Ensure proper documentation of case notes, assessment, records.

Requirements

Experience:

• Some experience in working with elderly clients and caregivers in the community setting
• Relevant working experience in healthcare or social service sector.
• Able to co-facilitate group work

Qualifications:

Professional Cert/Nitec/Diploma

Competencies

Must Have Competencies:

• Care assistance – Level 1
• Intervention Implementation – Level 1
• Social Service Programme Implementation – Level 1
• Group Work Intervention – Level 2

Good to Have Competencies:

• Client Supervision – Level 1
• Conflict Management – Level 2
• Social Service Programme Evaluation – Level 1
• Support Service to Seniors – Level 2
• Stakeholder Management – Level 1

Critical Core Skills:

• Communication – Intermediate
• Collaboration – Basic
• Customer Orientation – Intermediate
• Problem Solving - Basic

*Please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link SSG | Social Service (skillsfuture.gov.sg)

Please send your resume and expected salary to [email protected]

Only shortlisted candidates will be contacted for interview.

ADMIN ASSISTANT (SALES SUPPORT)

Job Description & Requirements

• Manage existing & new customer accounts
• Handle new service/sales enquiries and provide comprehensive service support information
• Manage client's recontract and sales transaction
• Follow up (email/calls) to customers on renewal
• Support in managing contracts, range of pricing & margin to ensure smooth operation
• Manage service call for technical or repair issue
• Assist and maintain good customer relationships and achieve customer retention.
• Prepare quotation/proposals to customers in a timely and professional manner in a tight line frame
• Ensure the highest standard of service quality are maintained at all times
• Data Entry report onto database software to improve on work efficiency
• Work closely team to achieve sales target
• Perform any other duties from time to time as assigned by superior or management

Requirements :

• Min 'O'/'A' or Diploma in any discipline
• 1-2 years relevant working experience in service or customer service
• Good communication, analytical, organizing & good customer service, relationship management skills
• Bilingual in languages and computer literate
• Knowledge of service management software and good in email writing
• Must be an independent, hardworking and can work under less supervision
• Comfortable to work in SME environment
• Able to commerce work immediately or at short notice will be highly preferred
• Singaporean only

Interested candidate may send in their resume to: [email protected] or whatsapp: 96518935

Standard BioTools is looking for Field Service Engineer I/II to provide break-fix instrument service to Standard BioTools customers, serving as the primary customer contact on technical and service-related issues. He or she must be able to troubleshoot complex problems within an operational interplay of software, hardware, and chemistry. He or she must be committed to total customer satisfaction, with the ability to demonstrate outstanding interpersonal skills and solid judgment. A team player is essential as this position will have a great degree of overlap with various interdisciplinary groups within the organization. This position is a field-based position, but some travel outside the region is to be expected.

Essential Duties & Responsibilities:

• Responsible for system installations, service visits, and technical support case management.
• Instrument hardware and software troubleshooting, often under challenging conditions.
• Contribute to high-value service related procedures and documents.
• Identify areas for product and process improvement and communicate these accordingly.
• Adopt and leverage our Salesforce.com business policies, procedures, and reporting.
• Take a collaborative and proactive approach to work efficiently and teach as well as learn from others, either within the region or cross-regionally, or cross-functionally.
• Around 60% travel is routinely required on both a scheduled and unscheduled basis.
• Any other duties as assigned by supervisor.

Minimum Qualifications:

• BS in Science or Engineering discipline with 4+ years of industry and field-services experiences for mass spectrometer instruments and life sciences instruments and / or combination of experience and education / training.

Knowledge/Skills/Abilities:

• Technical support/service experience required.
• Substantial working knowledge of electrical and mechanical sub-systems.
• Expertise in employing root cause analysis and corrective action methodologies.
• Windows Operating System expert.
• Prior work with Life Science instrumentation, especially Mass Spectrometers is highly desirable.
• Salesforce.com CRM familiarity a plus.

Position Overview

Primary responsible to provide support to International Freight Forwarding (IFF) on regional Implementations and related IT Solutions, in line with Global and Regional Strategic Solutions.

Responsibilities

• Work closely with Business Process Management (BPM) and International Freight Forwarding (IFF) teams for any Process/Solution discussions related to IFF areas.
• Manage and Support Implementation of IFF related solutions.
• Support IT lead and assist in Cost Control in IT areas.
• Initiate and Discuss Process with Business Process Management (BPM), Process Management Group (PMG) and Operation Companies’ teams and identify solutions to reduce workload with adequate EDI/RPA or Automation tools.
• Monitor day to day incidents via Service Desk, respond timely, provide prompt support to 16 Operation Companies in South Asia Oceania.
• Assist in providing solutions via EDI OR Automation OR Dashboards, as required for Business Units or Customers.
• Provide Trainings to increase knowledge for staff in Operation Companies
• Performs other duties as assigned.

Requirements & Qualifications

• Bachelor’s Degree or higher in IT, Computer, Business, or a related area or equivalent
• At least 10 years’ experience in handling IT related Solutions with at least 3 years supporting IFF Solutions on a regional basis.
• Business driven with a broad understanding of IT Solutions, IT infrastructure and IT Security areas.
• Knowledge of CARGOWISE Solution is preferred.
• Familiar with Operational Process requirements for IFF areas
• Able to communicate effectively with Japanese stakeholders (local team, Regional Headquarters and Global Headquarters) as well as with Japanese speaking customers for discussions and alignment on solutions, effective communications and rapport building.
• Demonstrate skill on formal presentations and ability to conduct training sessions.
• Good written and verbal English communication.
• High responsible and strong team player and able to work independently.
• Computer literate with advance proficiency in Microsoft Office (Power point and Excel)
• Knowledge of Power BI essential.
• Able to work in multi-cultural business environment.
• Able to travel overseas for business travel from time to time

Field Service Technician

Job Description & Requirements

• On-site servicing, maintenance and installation works at client's site
• Repair and fault rectification on equipment
• Support in preparation of equipment (before delivery) & delivery
• Assisting in Service Centre activities
• Ability to diagnose fault to component level
• Support in-house and field service job
• Other ad-hoc duties as assigned

Requirements:

• Minimum 1 year(s) experience in relevant field
• Good communication, independent, committed, full of initiative, meticulous, good customer service
• Entry-level are welcome but must have willing-to-learn attitude
• Driving license (Class 2 and/or Class 3 manual)
• Able to work overtime (Saturday) when required
• Can start work immediately

Benefits : Good salary package / 5 days / Incentive / AWS

Only shortlisted candidate will be notified

Interested candidate may send in your resume to: [email protected] or whatsapp: 96518935

Senior Engineering Manager plays a crucial role in ensuring the efficient and effective operation of the manufacturing processes within a company. They are responsible for overseeing and managing the engineering activities within the manufacturing facility, ensuring that products are produced to meet quality standards, production schedules, and cost objectives. The Manufacturing Engineering Manager is a key member of the management team and collaborates with various departments to improve manufacturing processes and drive continuous improvement initiatives.

Job Responsibilities:-

• Lead and manage the manufacturing engineering team, providing guidance, mentoring, and training to ensure the team's success and professional growth.
• Develop and implement manufacturing processes and procedures to optimize production efficiency, quality, and safety.
• Collaborate with cross-functional teams, including design engineering, production, and quality assurance, to develop and implement new products or processes.
• Drive continuous improvement initiatives and lean manufacturing principles to enhance productivity, reduce waste, and improve overall operational performance.
• Monitor and analyse production data and metrics to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with company policies, regulatory requirements, and industry standards to maintain a safe and environmentally friendly work environment.
• Manage and oversee the implementation of new equipment, technologies, and automation systems to enhance manufacturing capabilities and efficiency.
• Develop and manage the manufacturing engineering budget, ensuring optimal allocation of resources and cost control.
• Collaborate with suppliers and vendors to source and evaluate new technologies, materials, and equipment to improve manufacturing processes and reduce costs.
• Provide technical support and guidance to resolve complex manufacturing issues, troubleshoot problems, and optimize production output.

Job Required Skills :-

• Strong leadership skills with the ability to inspire and motivate a team towards achieving goals and objectives.
• Excellent problem-solving and decision-making skills, with the ability to analyze complex situations and develop effective solutions.
• In-depth knowledge of manufacturing processes, including assembly methods, machining, fabrication, and automation.
• Proficiency in lean manufacturing principles and continuous improvement methodologies.
• Strong project management skills, with the ability to manage multiple projects simultaneously while meeting deadlines and budgets.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams, suppliers, and customers.
• Proficiency in CAD/CAM software and other engineering tools.
• Knowledge of quality management systems, such as ISO standards.
• Familiarity with regulatory requirements and compliance in manufacturing operations.
• Strong analytical skills, with the ability to analyze data and metrics to drive process improvements and optimization.

Required Qualifications :-

• Bachelor's degree in Manufacturing Engineering, Industrial Engineering, Mechanical Engineering, or a related field. A Master's degree is preferred.
• Proven experience in manufacturing engineering, with a minimum of 5 years in a managerial role.
• Demonstrated experience in process improvement, lean manufacturing, and project management.
• Knowledge of manufacturing operations and equipment.
• Familiarity with quality management systems and regulatory requirements.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.