Job Description

• Manage the site works
• Planning, Supervising & Coordinating Project
• Ensure quality work is being achieved
• Ensure safety regulations are being complied with
• Attend site meeting
• Monitor the site progress and have good knowledge in project management to ensure project is scheduled to complete in time
• Raise the RFI to Main Contractor
• 5.5 days work (Monday to Friday 8am to 5pm & Saturday 8am - 12pm)

Requirements

• Possess Diploma or Degree in Civil Engineering or equivalent
• Mininum 5 years experience
• Relevant experience in RC structure works
• Strong skills to control the site progress
• Able to work independently and cope in a fast-paced environment
• Well-versed in construction sequence, principles and regulatory requirements
• Independent, diligent, meticulous and highly motivated with excellent team spirit
• Proficient in Microsoft Office

1. Overall incharge of Company functions

2. Development Singapore, and all other Asia & SEA market

3. Manage all business functions and control

4. Responsible for overseeing an organisation’s daily operations and managing the business aspects of the company.

5. Duties include reviewing and implementing operational procedures, assisting departmental heads and managing company finances.

Job Description

• Manage the site works
• Planning, Supervising & Coordinating Project
• Ensure quality work is being achieved
• Ensure safety regulations are being complied with
• Attend site meeting
• Monitor the site progress and have good knowledge in project management to ensure project is scheduled to complete in time
• Raise the RFI to Main Contractor
• 5.5 days work (Monday to Friday 8am to 5pm & Saturday 8am - 12pm)

Requirements

• Possess Diploma or Degree in Civil Engineering or equivalent
• Mininum 5 years experience
• Relevant experience in RC structure works
• Strong skills to control the site progress
• Able to work independently and cope in a fast-paced environment
• Well-versed in construction sequence, principles and regulatory requirements
• Independent, diligent, meticulous and highly motivated with excellent team spirit
• Proficient in Microsoft Office

Job Description:

• Promote the implementation of sales management policies and systems throughout the network and provide support
• Assist in completing the setting and decomposition of sales management indicators
• Monitor sales management indicators and assist in analyzing the causes of abnormal indicators
• Establish and improve the sales analysis and management evaluation methodology, and implement promotion training, and regularly analyze and output sales work reports based on the methodology, find problems, put forward improvement suggestions, and follow up the results
• Promote the implementation of the sales assessment and reward system for business promotion projects, and effectively motivate the performance of the sales team

Requirements:

• A bachelor's degree is required, logistics management major is preferred
• Possess rich theoretical knowledge in data statistics and analysis
• 5 years and above experience in the transportation or logistics industry
• Strong data analysis skills
• Good communication skills
• Strong sense of work responsibility and teamwork spirit

Job Description

• Be the main coordinator in plan, organize events and activities for drivers
• Provide admin support to drivers (if needed)
• Plan and organize focus groups session for drivers
• Oversee and support a team of Driver relation officers who are handling emails in ensuring that they meet stipulated timeline
• Any other project deliverables and duties as assigned

Job requirement

• Open to both Degree holder or Diploma holder
• At least 5-8 years of experience in events planning
• Some relevant experience in customer service is preferred
• Able to work on weekends if required
• Proficient in Microsoft office
• Good interpersonal and communication skills
• Display professionalism when interacting with drivers while managing tasks at all times
• Multi-lingual preferred

• Responsible for the management of facilities related services & operational readiness of SBST’s premises.
• Manage relationships with key stakeholders to ensure operational standards are maintained.
• Manage and guide bus infrastructure officer in providing efficient facilities and project management.
• Manage and execute M&E projects within the organization i.e. Retrofitting of existing premises, fitting out of spaces, implementation of sustainability related initiatives.
• Supervise and guide a team of term contractors on daily facilities management operations.
• Assess, plan and implement operational processes to enhance operational efficiency and effectiveness.
• Liaise with government agencies and statutory boards on regular audits, project management & development and other facilities related issues.
• Oversee the performance of outsourced maintenance team and ensure good maintenance standards rendered in accordance with KPIs set by relevant government agencies and statutory boards.
• Liaise with internal users on all facilities related issues.
• Co-ordination of project works such as upgrading of critical systems & equipment, renovation & retrofitting works, replacement of system infrastructure and improvement initiatives to existing premises.
• Provide technical advisory and support in relation to bus infrastructure issues.
• Good knowledge of government procurement procedures, building & statutory regulations and requirements.
• Ensure prompt service recovery for any breakdown of critical equipment and systems to minimize disruption to primary bus operations.
• Assist in emergency preparedness of activities in support of bus operation requirements.
• Management of technical & service contracts and tender documentations.
• Management of all lease & licence agreements with relevant parties.
• Plan, formulate and manage operating and capital budgets.
• Plan, formulate and execute ISO 55001 Asset Management plans for the organization.
• Compile, collate and analyze operational data and reports for regular operational meetings and updates.
• Put up recommendation and review of proposals for facilities related project works.
• Assist with any additional duties as required.

Requirements:

• Degree in Electrical Engineering with a minimum of 8 years relevant working experience.
• Good communication, interpersonal and organizational skills.
• Strong written and verbal communication skills. Able to conduct professional presentations.
• Sound knowledge of Building and M&E systems.
• SCEM, FSM & GMFM certification will be an added advantage.

(We regret that only shortlisted candidates will be notified.)

Service Technician

Requirements:

• NTC / Nitec in Electronic or Mechatronic
• Perform Servicing, Calibration and Testing of measuring instruments
• No experience is required as training will be provided
• Competent in written and spoken English as report writing is needed
• Opportunity for overseas training

Shape the future with us! Apply today!

A dynamic and friendly language centre based in Upper Thomson is looking for a front desk / receptionist. He or she is customer-oriented and able to pay attention to details and provide support to customers and teachers.

Role:

• Handle clients inquiries (walk-in, phone, email...)
• Resolve issues and escalate issues as required (claims, schedule conflicts, last minute cancellations)
• Ensure daily operations (taking payments, recording new registration, compliance with procedures covid etc...)
• Prepare classrooms between lessons
• Working hours Sat/Sun 8.45am to 5.30pm. $10 per hour

Requirements:

• 1st experience as in customer service, sales or receptionist, preferrably in education/tuition/school
• Good presentation and customer-oriented
• Comfortable with clients face to face and over the phone
• Dynamic, self-driven, professional and reliable
• Proficient with Office, email

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

JOB DESCRIPTION

· Booking of customer appointments via different channels eg. Online, phone, etc

· Ensure customers’ physical treatment/product card balance tally with WESS System

· Compile outlet/roadshowfeedback forms and prepare reports

· Handles all customers’ online and offline enquires, complaints and refunds promptly

· Make sure all outlet staff possess and execute quality customer service

· Gather feedback/Investigate, discuss and negotiate with clients on complaint cases

· Gather feedback/Investigate, handle and process refund cases for customers

· Doing public relations with clients and maintain good relationship with them

· Ad-hoc tasks as assigned by Management

JOB REQUIREMENTS

· Possess a genuine willingness to learn, be intuitive，resourceful and coachable

· Possess an upbeat, positive and enthusiastic attitude. Create relationships from a cold start.

· Confident, self-starter who works well independently

· Must be highly self-motivated

· Professional phone etiquette

· Works well with other employees and is a team player with a positive attitude

· Strong communication skills, both oral and written

· With at least 1 year experience in customer service job or handling customers

· Basic knowledge on how to use Microsoft Word and Excel is required

· Minimum a diploma in any field of study is preferred

· Will be required to travel to various outlets and different roadshow venues to meet clients and

mangers when necessary

· 8 working hours per day

职位描述

• 通过不同预约渠道进行客户预约，例如, 网上、电话等

• 确保客户的治疗/产品实体卡余额与WESS系统的一致

• 收集并集合分店/路演顾客反馈表格并准备相关报告

• 及时处理所有客户的线上线下查询、投诉和退款

• 确保所有分店员工拥有并执行优质的客户服务

• 针对客户投诉与退款，收集客户意见，调查，与客户讨论和谈判以便提
出最适合的解决方案

• 与客户进行很好的交流并与客户保持良好的关系

• 管理层分配的临时/索碎任务

工作要求

• 具有真诚的学习意愿、直觉性、足智多谋和易于接受指导

• 拥有乐观、积极、热情的态度，与客户从零开始建立关系

• 自信、主动、能独立工作

• 必须具有高度的自我激励能力

• 拥有专业的电话礼仪

• 与其他员工合作良好，具有积极的团队合作精神

• 较强的口头和书面沟通能力

• 具有至少1年客户服务工作经验或面对/处理客户的经验

• 需要有基本知识知道如何使用 Microsoft Word 和 Excel

• 至少拥有任何学习领域的高中文凭

• 必要时将被要求前往各个分店和不同的路演场地与客户和经理会面
与开会或处理客户的投诉与退款

• 一天长达8小时的工作时间

Experience the best of work and fun with APOL SIngapore! Join our team as a highly motivated internship and dive into the world of sales and customer service. Get hands-on experience in our thriving e-commerce operations and make your mark in the industry

Responsibilities:

1. Connect with customers through multiple channels to assist with inquiries and provide product expertise.
2. Creative problem-solving abilities to address inquiries, resolve issues, and provide effective solutions.
3. Analyze customer interactions, identify trends and propose strategies to enhance the overall customer experience.
4. Drive e-commerce sales through creative campaign ideal while staying up-to-date with the latest trends.
5. Learn effective sales techniques, objection handling, and relationship-building strategies to increase conversion rates.
6. Boost sales by identifying opportunities to upsell and cross-sell products, meeting e-commerce targets.
7. Collaborate with the team to enhance the online shopping experience and optimize the e-commerce platform.
8. Manage stock levels and ensure accurate inventory management. Prepare orders for delivery to provide exceptional customer service.
9. Ad hoc projects with other departments

Requirements:

1. Eagerness to learn effective sales techniques, objection handling, and relationship-building strategies to increase conversion rates.
2. Ability to think outside the box and find innovative solutions to address inquiries and enhance the overall customer experience.

Business Profile Description

A unique blend of the Reggio Emilia approach, Multiple Intelligences, and the ‘Habits of Mind™’ defines the pedagogy of Mulberry, one of Global EduHub’s premier preschool education brands. With over ten centres scattered around Singapore and Australia, we combine a strong curriculum, beautiful learning environments, and specially tailored lessons to bring engaging, e ective and awe-inspiring lessons to every child. Mulberry is also the first and only preschool chain in the world to be certified in the use of the ‘Habits of Mind™’ by the USA, and we are an award-winning brand, having won the ‘Best of the Best Preschool Award’ for ‘Best in Promoting Positive Learning’ in 2015. We are also SPARK (Singapore Preschool Accreditation Framework) accredited.

Job Description

• Guide and mentor teachers to raise the standard and performance in the centre
• Build a team with positive morale and highly competitive educators
• Good leadership skills in leading a team to meet company objectives
• Well verse in local regulatory agencies requirement, licensing, health and safety regulations etc
• Work closely with relevant agencies or partner to fulfill requirement
• Prepare and control expenditures
• Maintain a healthy enrolment rates
• Maintaining good relations with parents, business partner, government bodies etc
• Adhere to teaching standards and safety regulations as established by the official sources
• Prepare monthly reports and other relevant documents required by the management

Qualifications

• Degree in Early Childhood Care and Education (ECCE) or Degree in any discipline, with Diploma in Pre-school Education-Leadership (DPL)
• At least 2 years of relevant supervisory experience in a childcare setting including infant care
• Excellent communication and interpersonal skills
• Strong leadership qualities with passion in equipping and inspiring young lives
• Strong knowledge in curriculum and pedagogy

Nayana Kpop Cafe is looking for people to join our team!

Location:

1. Floravista (Ang Mo Kio)

2. Poiz (Potong Pasir)

Jobscope:

1. Serving customers

2. Preparing drinks

3. Clearing tables

4. Cleaning hall

5. PR with customers

Minimun criteria:

1. Speak basic english

2. Positive and vibrant attitude

• 5 Days
• 9am - 530pm
• $3200 - $4000 + AWS + Bonus
• Eunos

Job Description:

• Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.
• Provides product, service, technical and engineering information by answering questions and requests.
• Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales schedule.
• Prepares costing plans and related customer documents by consulting with engineers, architects, and other professional and technical personnel.
• Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.
• Develops customer's staff by providing technical information and training.
• Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.
• Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.
• Contributes to team effort by accomplishing related results as needed.
• Ensure standard sales procedure are followed.
• Timely submission of sales related document.
• Ensure Sales Account development.
• Develop strategies to keep, find and close opportunities.
• Adhere to company’s guidelines and policies

Requirements:

• Degree/ Diploma in Engineering (any disciplines)
• Proven track record to build relationships, influence customers at all levels • Good team player with ability to work independently and under pressure

Interested applicants can send your resume to Whatsapp 83208165 (Jennifer) and allow our consultant to match with our clients.

We regret to inform that only shortlisted candidates will be notified! All applications will be handled with strict confidentially.

Jennifer Tay Swee Shan

Reg No: R22111564 | EA No: 21C0845

Recruit Now Singapore Pte Ltd

Job Summary:

R&C Solutions, an expanding company based in Singapore, is seeking a qualified and experienced Regional Marketing and Business Development Manager to join our team. The ideal candidate will play a crucial role in driving the growth of our business in the Southeast Asian region, with a focus on business development, marketing, and strong connections with local media outlets.

Business Development Responsibilities:

1. Proactively identify, approach, and cultivate relationships with potential clients in the Southeast Asian market, with a primary focus on expanding and managing client accounts.

2. Close deals and partnerships through effective negotiation and relationship-building strategies.

3. Develop and execute strategies to expand our client base.

Marketing Responsibilities:

1. Develop and implement comprehensive ATL and BTL marketing campaigns to enhance brand visibility and generate leads for clients.

2. Work closely with clients to understand their business goals and develop customised marketing and branding plans that align with their objectives.

3. Analyse ROI and present marketing analytics to clients, demonstrating the impact and effectiveness of campaigns.

4. Cultivate strong connections with local media outlets, understanding their operations, and strategically pitch ideas for successful media coverage.

5. Demonstrate proficiency in English and Mandarin is a must, proficiency in a third Southeast Asian language is preferred to support the company's expansion efforts in the region.

6. Produce high-quality marketing content in English and Mandarin, combining a flair for writing with a strong visual sense, to effectively communicate brand messages.

7. Collaborate with internal team and external partners to ensure seamless execution of marketing and business development initiatives.

8. Conduct market research to identify trends, opportunities, and potential challenges in the Southeast Asian market.

Qualifications:

1. Bachelor degree or above in communications, marketing or related field

2. Proven track record of successful marketing in the Southeast Asian market

3. Strong connections with local media and a deep understanding of their operations and preferences

4. Excellent communication, negotiation, and interpersonal skills.

5. Ability to work independently and collaboratively in a fast-paced environment.

6. Effectively bilingual in English and Mandarin, and fluency in a third Southeast Asian language is required.

7. Knowledge of the latest marketing trends, technologies, social media platforms including Instagram, Facebook, Xiaohongshu, WeChat.

How to Apply:

Interested candidates are invited to submit their resume, cover letter and examples of successful marketing campaigns/business development projects in your application.

R&C Solutions is an equal opportunity employer. We encourage candidates of all backgrounds to apply.

Responsibilities

• Sales and target driven, meet and exceed sales target. Preferably a hunter and hungry for new business successes, generating new business and expanding footprint for new customer.
• Explore and identify key account in the defined territory or industry vertical.
• Accelerate customer adoption and customer satisfaction, manage contract negotiations and develop long-term strategic relationships with key accounts.
• Meet assigned sales and revenue targets and strategic objectives.
• Coordinate internal resources including: sales, solution, service and manage resources to meet performance objectives and requirements.
• Develop long-term strategic relationships with partners, work with partners to extend reach & drive adoption.
• Lead localized solution development efforts that best addresses customer needs, while coordinating the involvement of partners.

Job Requirements

• At least 3~5 years public cloud business development or technical sales experience in developing ICT technologies, cloud native solution.
• Great communication skills, team spirit, and a can-do attitude.
• Knowledge of identifying, developing, negotiating, and closing large-scale IT and public cloud technology deals.
• Knowledge of positioning and selling cloud and big data technology in new customers and new market segments.
• 2 years contracts with benefit.

Job Description:

This is a leadership position, a key leader who will lead a team of Customer Service Agents in delivering responsive services to our customers.

You will report to Head Operations Control Centre and be responsible to the ops matters within your watch. Ample opportunities for career growth and training will be provided. It is 12 hours rotating shift team-based setup with adequate rest.

You will be working in a family-oriented environment with good company benefits.

Job Responsibilities

• Oversee the development and management of the Operations Control Centre.
• Involve in resource planning and staff management to ensure resources are properly allocated.
• Handle escalation matters including staff grievances.
• Manage and ensure KPIs are met so as to align with the company’s goal and objective.
• Hiring, training, coaching and leading Executives and Operations Control Agents as they provide support for customers.
• Liaise with the authorities and other key organizations on Taxi / Bus Operations and emergency incidents.
• Proactively identify opportunities and process improvements
• Perform other duties such as preparation and submission of operation reports, incident reporting etc.
• Responsible for Operation matters including the relevant KPIs within the watch.

Job Requirements

• Proficient in MS Office e.g., Excel, Word, PowerPoint, Power BI
• Project Management skills
• Report writing skills.
• Ability to diagnose and resolve basic technical issues.
• Strong leadership and interpersonal skills
• Intensive customer service skills
• Conflict resolution
• Good command of English (written and spoken)
• Open to work 12 hours shift with rotating Day and Night patterns including weekends and public holiday.
• Experience in managing overseas operations locally.
• Candidate with taxi and bus operations domain knowledge is an added advantage.

Job Responsibilities

• Process taxi bookings, handle taxi related enquiries.
• Perform Service Recovery for Taxi and Bus Operations
• Attend to level 1 customer service feedback, complaint and lost & found matters from the respective stakeholders
• Liaise with authorities, building owners and hotels on mass taxi bookings and bus operations.
• Working in a call centre environment.

Job Requirement

Education/Qualifications

• GCE "O' Level / Diploma in any discipline

Technical Skills

• Proficient in MS Office.
• Ability to diagnose and resolve basic technical issues.

Non-Technical Skills/Attributes

• Possess good interpersonal and hearing skills.
• Experience in operational environment.
• Can work independently and as a team player.
• Intensive customer service skills.

About Us:

• A leading traditional beauty and wellness
• Operating for more than 10 years with a power customer base of 100,000 under our TCM Wellness and Beauty with over 20 outlets

Responsibilities:

• Lead a team to achieve outlet’s sales target and productivity.
• Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff
• Good in leadership and daily operations planning
• Possess a good sales initiative in selling and customer service
• Only candidates in relevant industry will be considered

Benefits:

• Near MRT
• Sales Incentives and monthly incentive
• Birthday surprise
• Attractive annual leave and medical leave
• Happy, united, and political free working environment.
• Good career growth & development opportunities
• Competitive salary & work benefit package
• Internal Training opportunities
• Passionate, energetic & fun working culture
• Attractive remuneration package and incentives

Job Description:

• Identify the needs and extend professional advice and solutions to customer
• Conduct sales pitch to the customer and convert them into a long-term customer
• Provide exceptional customer experience and maintaining a high level of service standards
• Maintain a good after-sales relationship with the customer and see that their inquiries are managed promptly
• Provide professional body analysis and recommend a suitable range of treatments to customer
• Engage and establish relationships with the customer from the daily-assigned pool of leads
• Promoting the company’s services to the customer
• Achieve and exceed sales targets

Requirements:

• At least 5 years and above in the industry and with relevant experience.
• Possess a good learning attitude to excel in all areas.
• Good career opportunities as we are growing fast and steady.

This is a 6 Months Contract role (Renewal Basis) Based in Singapore.

Business Management and Team Support (50%)

• Manage the business for the Asia Marketing team, proactively supporting the team together through important planning cycles, managing meeting rhythms and stakeholders, and collaboration across functions.
• Coordinate marketing newsletters, reporting on execution excellence and campaigns, creating presentation templates to enable teams to showcase their best work (quarterly marketing calendar and assets calendar)
• Support Asia PO hygiene, maintenance and tracking initiatives for the team.
• Work along with all marketing stakeholders to support team success with key regional projects.

Tools Project Management (50%)

• Be the ASIA Point of Contact for landing the Remap Tool.
• Ensure World Wide team understand Asia pain points, help on accelerating resolution of technical problems for Asia team, coordinate ad hoc training when needed
• Assessment - coordinating timeline, consolidating results and work with the Asia Marketing team members to ensure landing of marketing fundamentals through partners and constantly monitor the optimization to enhance the consumer journey.

Requirements

• At least 2 years experience in marketing projects management from an advertising/media agency or a project manager in a tech firm across more than 1 countries
• Well versed in Microsoft Technologies like Excel (VLOOKUP, Pivot Tables), SharePoint, PowerPoint

Beauty Manager Role:

• Oversee daily salon operations
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high-quality standards
• Maintain staff records, including salaries and working schedules
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions to attract new customers

About Us:

• A leading traditional beauty and wellness
• Operating for more than 10 years with a power customer base of 100,000 under our TCM Wellness and Beauty with over 20 outlets

Responsibilities:

• Lead a team to achieve outlet’s sales target and productivity.
• Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff
• Good in leadership and daily operations planning
• Possess a good sales initiative in selling and customer service
• Only candidates in relevant industry will be considered

Benefits:

• Near MRT
• Sales Incentives and monthly incentive
• Birthday surprise
• Attractive annual leave and medical leave
• Happy, united, and political free working environment.
• Good career growth & development opportunities
• Competitive salary & work benefit package
• Internal Training opportunities
• Passionate, energetic & fun working culture
• Attractive remuneration package and incentives

Role

As a Service Relation Officer, you will be the first point of contact for telephone, email, in-person, WhatsApp, and any other communication channel adopted.

Role & Responsibilities

· Greet and meet people coming into The SKILT Centre and direct them to appropriate areas

· Efficient handling of call inquiries and providing general information of services in The SKILT centre

· Screen telephone calls, emails, WhatsApp, and any other communication method adopted, record and relay messages

· Administer registration, take referrals, schedule appointments, and maintain efficient appointments time slots and package sessions

· Generate and calculate invoice, record, collect payment, and issuance of receipts on time

· Handle changes in billing, refunds, and credits.

· Handle closing, settlement, and payment collection

· Provide cross-coverage of other Service Relations Officer who may be on leave.

· Support operation functions as and when needed

· Monitor general hygiene and cleanliness of The SKILT Centre

· Any other ad-hoc duties assigned by the management

Requirement

· Min O levels

· 2 years’ working experience in administration, customer service and/or receptionist role

· Fresh school leavers are welcome , training provided

· Good interpersonal and communication skills

· Able to speak mandarin to mandarin speaking parents

· Positive working attitude and customer centric mindset

· Customer service mindset

· Meticulous and organised with attention to detail

· Ability to work independently and as a team.

· Enjoy working in fast-paced environment

· Proficient in MS Office

· Hard working and keen to learn

Location

Upper Thomson or Bukit Timah

Work Hours

Mon

8:30am-1:30pm

Tues - Sat

1:30-6pm

or

Mon - Sat

1:30-8:30pm

Benefits

· Medical & Health insurance

· Professional development

· AWS and Variable Bonus

Job Type

Full-Time

Salary

$2,500.00 - $4,000.00 per month

We regret that only shortlisted candidates will be notified.

We are seeking a dynamic and experienced professional to join our team as a Project Manager & Business Analyst, focusing on driving operational efficiency within our banking operations. The primary responsibilities will include spearheading process re-engineering initiatives and implementing system improvements. This role will also play a crucial part in the strategic offshoring of activities to our Shared Service Center in Kuala Lumpur.

Responsibilities

• Project Leadership & Management: Oversee end-to-end project lifecycle, from planning to execution, ensuring timely delivery and adherence to quality standards.
• Process Re-engineering: Conduct comprehensive business analysis to identify opportunities for operational enhancements and process optimization, lead process re-engineering efforts, and implement changes to streamline workflows.
• System Improvements: Collaborate with cross-functional teams to assess, recommend, and implement system upgrades or replacements to optimize banking operations.
• Stakeholder Management: Manage stakeholder expectations and effectively communicate project goals, progress, and outcomes to key stakeholders, fostering strong relationships with internal and external partners.
• Risk Management: Proactively identify and mitigate project risks, ensuring successful project delivery within scope, budget and schedule.
• Team Collaboration: Work closely with cross-functional teams to gather requirements, fostering a collaborative environment, providing leadership to achieve project objectives while ensuring alignment with business goals and regulatory standards.

Requirements

• Proven experience as a Project Manager and/or Business Analyst in the banking industry.
• Strong understanding of banking operations, regulatory requirements, and industry best practices.
• Demonstrated success in process re-engineering and implementing system improvements.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Effective communication and interpersonal skills to collaborate with diverse teams.
• Experience in managing projects involving offshoring or shared service centers is highly desirable.
• Project management certification (PMP, PRINCE2) and business analysis certification (CBAP, PMI-PBA) are a plus.
• Ability to work independently and drive initiatives with minimal supervision.
• Preferred experience in loan or trade products within banking sector.
• Proficiency in Microsoft Excel Power Query for data analysis.
• Experience with Microsoft PowerBI for reporting and visualization.