Customer Care Officer (1 Year Contract)

Work Office Location : Yio Chu Kang

Working Hours: Mon – Fri, 830am – 6pm, Alternate Sat, half day

Responsibilities

• Provide advisories to facilitate the employment of both local and foreign manpower in Singapore, handling claims and complaints regarding employment and related disputes etc.
• Maintain up-to-date knowledge of any new/change information to ensure accurate advice are given to customers.
• Ability to work well in a fast-paced environment with constant introduction of new government policies and requirements
• Handle calls during crisis situations and build rapport with the callers and report to supervisors for further action.
• Providing feedback on processes, suggesting improvements to enhance skills and knowledge.

Requirements:

• Proficient in Microsoft Office tools
• Must be comfortable in handling queries from callers
• No experience required as training will be provided
  

Interested candidates, kindly email your updated resume to [email protected] or contact me via whatsapp at +65 8832 5996. Thank you.

EA Personnel: Irene Lim Choo Eng

EA Personnel No: R1110784
EA License No: 05C3451

• MNC
• 5-day work week
• Permanent position
• Familiarity with Singaporean employment laws and regulations
• Experience within food/fast moving consumer goods (FMCG)/beverage industry will be preferred

Our client, a leading quality food provider and wholesaler, is looking for an experienced leader to join their growing business as HR Manager.

RESPONSIBILITIES:

HR Planning

• Work closely with managers and supervisors to understand individual team needs and challenges with respect to skills and resources.
• Maintain a close understanding of the team structure, in order to provide support and advice in times of people and business change.
• Emphasize productivity improvement for business profitability.

Recruitment

• Utilize effective recruitment and selection strategies.
• Develop innovative and creative alternatives to identify potential candidate pools.
• Work with managers to ensure that suitable internal or external candidates are recruited for specific positions as required.
• Maintain a clear pathway for internal recruitment and promotion.
• Maintain internal communication of vacancies and appointments.
• Maintain candidate pool records for future reference.

Onboarding

• Execute all new employee records including Employment Agreements, signed position descriptions and employee handbook.
• Follow through on new appointments to receive the appropriate induction program, coordinated by respective manager.
• Ensure probation reviews are completed for all new employees with a confirmation period.

HR Systems

• Ensure all employee records are maintained including any changes to employment agreements, documented salary review, promotion and updated signed position descriptions.
• Maintain personal file records with respect to skills and training undertaken by the employee.
• Ongoing legal compliance with the relevant legislation including right to work and visa validity.
• Monitor time and attendance records and identify any concerns at an individual or team level.

Employee Development

• Work closely with Managers and employees in target teams to:
• Identify standout performers with potential for career advancement.
• Map career path options for all employees.
• Identify gaps in skills matrix, and offer solutions (training, secondment, etc.).
• Support senior managers to implement development plan for team leaders and supervisors.

Learning & Development

• Work with the team manager and HOD to identify annual training needs analysis.
• Coordinate delivery of training programs.
• Implement company wide L&D programs around the key themes of leadership development, effective management practice, communication excellence and teamwork.

Management Support

• Support and foster a management culture of accountability and performance.
• Ensure position descriptions and standard operation procedures are in place at all times.
• Ensure that managers are on track with annual performance appraisals for all employees.
• Manage employee feedback (formal and informal systems).
• Support the manager to address and resolve productivity and team performance concerns.
• Ensure any potential serious grievance is promptly communicated to appropriate management, and best practice handling of the situation follows policy and procedure.
• Actively promote safe work practices and compliance with all designated policies.

Disciplinary & Termination

• Ensure Code of Conduct policies and processes are applied consistently and fairly.
• Address formal disciplinary issues and termination whenever necessary.

Compensation & Benefits

• Utilize external resources, candidate interviews, employee surveys and exit interviews to maintain clear understanding of market remuneration in line with employee capability and role requirements.
• Ensure managers have clear understanding of market remuneration as pertains to their team.

Privacy and Data Security

• Ensure all personnel, payroll and other files are secured at all times.
• Uphold complete confidentiality and data security.

REQUIREMENTS:

• Diploma/Bachelor’s degree in Human Resources, Business Administration, or related disciplines
• Minimum 5 to 7 years of experience in full spectrum of Human Resources function
• Proven experience as an HR Manager or in a similar HR leadership role
• Familiarity with Singaporean employment laws and regulations
• Experience within food/fast moving consumer goods (FMCG)/beverage industry will be preferred
• High competence in stakeholder management

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

* All races are welcome and only for Singaporean / PR

* Full-time/ Part-time - Male/ female beautician

* Perform facial acne treatment & pore refining - Carry out treatment according to company standard operating procedure and service standard.

* Maintain high level of professionalism Customer service - Be polite and Courtesy when greeting the guest

* Self-discipline on personal hygienic, maintain cleanliness at all times and presentable

* Able to converse in different languages for multi-languages

* Related skill in Therapist / Beautician is an advantage.

* For new beautician, company will arrange for course for those interested in service sector and have the willingness to learn the skill and have a positive working attitude.

* Basic salary S$4000-S$5000

The role requires the incumbent to spearhead sales initiatives, focusing on both expanding the company's footprint within existing accounts and identifying potential new clients to amplify revenue streams. This position demands a proactive approach to account management, aiming to exceed set financial targets through strategic planning and exceptional client service.

Responsibilities:

• Perform as a dynamic sales individual, adept in a hunter role, to aggressively pursue new business opportunities.
• Execute comprehensive account planning and management; develop detailed forecasts and objectives for each account, adjusting plans as necessary.
• Ensure timely collection of payments from clients, maintaining financial discipline.
• Provide proactive account management to key Education and/or Commercial accounts, ensuring high levels of customer satisfaction.
• Maintain a robust sales pipeline, at least three times the assigned quarterly sales target.
• Achieve and surpass monthly and quarterly sales quotas in both revenue and gross profit.
• Conduct regular meetings with accounts for updates, adjustments, and strategic planning.
• Address and manage ad-hoc queries and concerns from clients, ensuring resolution and satisfaction.
• Collaborate with internal teams to guarantee timely and satisfactory delivery of products and services.
• Drive new client acquisition, including the re-engagement of previous clients.
• Work closely with distributors and principal vendors to optimize offerings.
• Prepare and submit tenders as part of the sales process.
• Organize and participate in trade shows and events for lead generation and networking.
• Regularly contribute to marketing communications, both internally and externally.

Requirements:

• Diploma or Degree in Computer Science/Information Technology or equivalent is preferred, though candidates with degrees in other disciplines who have completed sales training or courses are also encouraged to apply.
• At least 3 years of experience in infrastructure sales and service sales, with a proven track record of achieving sales targets.
• Knowledge in system integration, virtualization, enterprise backup, SAN, cyber-security, automation, and cloud computing technology will be a significant advantage.
• The candidate must be result-oriented, capable of working independently and under pressure.
• Professionalism in understanding customer needs and delivering effective solutions is essential.
• Proficiency in word processing and spreadsheet software.
• Excellent written and verbal communication skills.

Apply for Position

On behalf of the hiring company that specialises in agricultural-related chemicals, we are looking for a suitable candidate to join them as Research & Development (R&D) Head.

Responsibilities

1. Responsible for the management of research and development business operations in Singapore, including research management, daily operational management, achieving annual research and development goals, and regularly reporting operational management to Headquarters.
2. Understand the latest technology of new products in the market, organize relevant technology development activities, expand overseas research and development cooperation platforms including collaboration with universities（such as NUS and NTU）, institutions, and industry-leading enterprises, organize technical cooperation and exchange activities, seek technical partners, and establish long-term cooperative relationships.
3. Organise the formulation of internal management structure and various basic management systems of overseas research and development unit, and improve the internal management system.
4. Strictly comply with the laws, regulations, standards, and various management systems, and take technical leadership responsibility for occupational health and safety work.
5. Responsible for external relations, including communication and coordination with local government and its institutions, to establish a long-term stable business environment for the development of R & Development unit in Singapore.

Requirements

1. Full-time graduate education in Chemistry or Chemical Engineering,
2. Minimum 8 years of research and development work experience, including more than 5 years of experience as a project leader.
3. Familiar with local policies and regulations in Singapore, especially those related to the company's R&D activities.
4. Have a good level of influence in the industry, with academic achievements or rich project experience.
5. Possesses strong ability in new technology innovation development and engineering transformation.
6. Strong insight into the technology market and ability in technical market analysis.
7. Identify with the company's values, adhere to principles, able to independently perform corporate management functions, and possess the basic qualities of a professional manager.
8. Strong leadership skills, and excellent interpersonal and social activity capabilities.
9. Proficient in English and Mandarin

EA License : 10C3884 | EA Registration : R1102504

Job Description

1. PLAN AND MANAGE ALL DETAIL OF THE PROJECT FROM INSPECTION TO COMPLETION.

2. FORECAST MONTHLY PROGRESS CLAIM AND EXPENDITURE BUDGET

3. CONDUCT REGUALAR MEETING WITH SUB-CONTRACTORS, SUPPLIERS AND PROJECT TEAM

4. MANAGE SUB-CONTRACTORS PERFORMANCE

5. MONITOR EQUIPMENT USAGE AND ALLOCATION

6. ATTEND MEETINGS WITH CLIENTS, CONSULTANTS AND SUB-CONTRACTORS

Requirements

BACHELOR'S DEGREE

MIN 2 YEARS EXPERIENCE

-MONITOR AND MANAGE WALK IN CUSTOMER, SCHEDULE TIMING FOR OUTJOB, ASSIGN JOB TO WORKERS.

-TINTED,AIR-CON,AUDIO PLAYER, CAR WIRING,BATTERY HANDS ON EXPERIENCE IS COMPULSORY.

-AT LEAST 10 YEARS EXPERIENCE IN CAR ACCESSORIES

-MANAGE TO HANDLE WALK IN CUSTOMER AND TIGHT JOB SCHEDULE

-WILLING TO WORK OVERTIME AND DURING WEEKEND

-FAST PACE ENVIRONMENT

Job Description

Facilities Manager (Site Lead)

Work Dynamics - Integrated Facilities Management

Location: CBD

Transforming to the Workplace Team of the future

• Introduce technology and digital platforms to enable Workplace team to be mobile and present on the occupant floors
• Adopt the account’s new and innovative methods that can support the digitalisation of the workplace through automation, sensors, touchless technology, and new applications
• Develop an active and visible Workplace Team that is proactive, responsive, dynamic, engaging, and agile

Facilities Operations

• Manage & oversee site services (Soft & Hard) as part of the scope delivered
• Implement a Preventive and Planned Maintenance programme to minimise maintenance, repair, and replacement costs together with minimising the risk of equipment failure.
• Ensure all technology platform are working as per its intent purpose and analytics are carried on a timely manner to ensure proactive response.
• Review operational SOP’s & propose / make changes as part f continuous improvement
• Manage minor projects / Churn in the office
• Able to liaise with any local / government agencies as part of operations
• Able to liaise with Landlord on lease management and contractual services delivered

Human Experience

• Deliver the account’s Human Experience Roadmap at the site and ensure the delivery of all operational requirements to uplift workplace experience, community engagement and sense of wellness and well-being at the site
• Deliver programs that drive employee engagement, sense of belonging, excitement and fun at work that contribute to employee productivity and pride
• Ensure the account’s HX program initiatives are measurable and tangible to the workplace
• Support all regional initiatives such as user experience programs, JLL system roll-outs, regional training programs/workshops, food & beverage, wellness, community engagement, digitalisation of the workplace, sustainability and D&I

Client Engagement

• Create a fun and impactful client engagement strategy
• Engage with all guests, employees, and key stakeholders
• Imbed in the FM team a culture of empowerment, engagement, and fulfilment
• Work with relevant parties on space management through data analytics
• Develop client support/feedback initiatives e.g. FAQ
• Build a community of ambassadors to delivery soft services that are authentic, caring, and able to provide timely services
• Ensure effective communications and reporting to clients on operation matters and Workplace Experience
• Evaluate service response time and analyse occupants’ service request trends and suggestions
• Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user

Communication

• Lead the development and implementation of all internal communication strategies in collaboration with client’s leadership with a focus on improving culture and employee engagement.
• Liaise with JLL team and client on soft service delivery
• Share regular event and celebrations content through client’s internal monitors, blog posts, newsletters, and other communication channels.
• Create, manage JLL profile within the client account
• Adopt innovative communication strategies
• Champion monthly meetings with stakeholders to enhance relationships

Team Management

• Team player, motivational leader, work across business unit to establish a collaborative environment.
• Identify area of development for his /her staff
• Drive the site team to meet all key performance indicators as set out in the Account plan & SLA.
• Actively encourage an environment that drive teamwork, co-operation & performance excellence
• Act as manager and a coach for the team ensuring high staff morale, trust, and work ethics
• Ensure the team is well trained on all facilities policies, procedures, and systems

Reporting

• Ensure the monthly performance report is generated to meet SLA standards.
• Review monthly financial reports including the preparation of accruals and variance analysis

• Delegate responsibilities and supervise business operations.
• Resolve conflicts or complaints from customers and employees.
• Analyze information and processes and develop more effective or efficient processes and strategies.
• Establish and achieve business and profit objectives.
• Generate reports and present information to upper-level managers or other parties.

IT Department Manager, his responsible for overseeing IT personnel and daily operations within the IT department,his duties include:

• Creating job posts, interviewing and hiring qualified candidates.
• Relaying information between upper management and department employees.
• Managing the department budget.
• Conducting routine evaluations of network and data security.
• Locating and seizing chances to enhance and update software and systems.
• Creating and implementing the organization’s IT policy and best practice manuals.
• Creating workshops and training programmes for staff.
• Performing routine system audits.
• Running routine system operations reports and sharing them with top employees.
• Salary : SGD7,000-SGD12,000 depending on experiences
• 5.5 Working days , but need Overtime working .

• Draft and negotiate complex customer contracts directly (e.g. RFP’s, RFQ’s, quotations, ITQ’s, MOU’s, letters of intent, NDA’s, etc); and 3rd party contracts (e.g. reseller, partner, teaming, subcontracts, SOW’s, MSA’s, etc)
• Manage complex tender bids (including commercials) and 3rd party back to back contract negotiations
• Vet end to end (not just certain sections) tender proposal submissions, customer and 3rd party agreements for signing
• Trouble shoot and lead the sales and bid support teams to find the correct solutions to bid problems
• Manage the sales, bid support team and senior management representatives to meet customers’ RFP requirements correctly, analyse and advise on the solution, delivery, 3rd party, legal and finance risks associated with the bid accurately, flow down the relevant customer RFP requirements to the 3rd party contracts properly and obtain the relevant internal management approvals in the tight RFP timelines

Requirements

• Minimum Diploma or Degree in relevant field
• At least 2-3 years experience in managing complex tender bids
• Must be legally trained (doesn’t need to hold an LLB, arbitration or LLM certification per se) but must have at least 7 years’ solid experience in drafting and negotiating complex contracts
• Experience in ICT and Telco - commercial, technical, project management, 3rd party and legal tender and project matters
• Manage and gain the respect of senior management and a highly diverse and experienced sales and bid support team
• Good communicator, manager and team player who can operate in high pressure, stressful situations
• Able to handle reasonable volume and unreasonable requests / situations at times

As Sales Account Manager, you provide excellence service to customers by identifying their needs and engineering adaptations of products and services.

What will you deliver?

• Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.
• Provides product, service, technical and engineering information by answering questions and requests.
• Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales schedule.
• Prepares costing plans and related customer documents by consulting with engineers, architects, and other professional and technical personnel.
• Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.
• Develops customer's staff by providing technical information and training.
• Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.
• Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.
• Contributes to team effort by accomplishing related results as needed.
• Ensure standard sales procedure are followed.
• Timely submission of sales related document.
• Ensure Sales Account development.
• Develop strategies to keep, find and close opportunities.
• Adhere to company’s guidelines and policies

Key Qualifications

• Degree/ Diploma in Engineering (any disciplines)
• Proven track record to build relationships, influence customers at all levels
• Good team player with ability to work independently and under pressure

About us

You need to have full Singapore working rights Please provide email and mobile number for ease of communication.

Qualifications & experience

• Diploma in Accountancy and above with relevant experience
• Meticulous and Independent

Tasks & responsibilities

• Handle full set of accounts, payroll, CPF, HR & Tax matters
• Maintenance of proper accounting records & filling system
• Handle accounting, financial reporting, financial audits
• Ensure timely submission of annual returns
• Submission of GST

Benefits

• 5 days work week
• 14 days annual leave

Salary Range: $9,900~$11,300 with other Allowances & % Incentive

JOB TITLE: SENIOR BUSINESS DEVELOPMENT MANAGER or SENIOR PROJECT MANAGER

RESPONSIBILITIES:

· Clients Management - Meeting clients and understand their requirements on project needs

· Marketing - Liaise with Clients / Main-con and get New Projects / Orders, and maintain clients relationship

· Maintain good business relationship with New and Existing Clients

· CRM - Clients Relationship Management

· RFQ & Quotation - Liaise with Sales department and assist in preparing quotations

· Budget - Co-ordinate with Operations team and complete the project as per schedule

· Payments - Assist finance on preparing Progress Claim and payment followups if required

· Participate in Tenders

· Ad-hoc duties if any assigned by the Management

Requirements

· O Level, Diploma/ITE, Degree in Business, Mechanical Engineering, Electrical Engineering, Civil or other related studies

· Experience in Air-conditioning (ACMV Piping, Insulation works (Jacketing)

· Handling Clients smoothly and Getting New Projects’ Orders

· Having Class 3 Driving License is a plus. Company will provide a vehicle /transportation

Please send your Resume to [email protected]

Or please call 6980 6774 or Whatsapp at 98867100

Only shortlisted candidate will be called for the interview

Responsibilities:

• Supervise HR team to provide strong support in business partnering on human capitalization
• Monitor the function's financial inflow and outflow against allocated budgets and forecasts
• Competent in Job redesign, reviews, policy making & HR processes to attract & retain talents
• Administer HRM system (Payroll, CPF contribution & levies), defence against security breaches and use of corporate or staff confidential and sensitive information
• Well versed and knowledgeable with employment Act, statutory rules and regulations
• Participate in government claims or grants, workmen compensation and incident reporting.
• Champion organisational values and cultivate desired culture with other senior business leaders and stakeholders
• Lead the talent agenda by overseeing the development and strengthening of the talent bench strength to a build high performance workforce, ensure business continuity and sustainability.
• Manage labour relations to achieve work harmony and progress towards organisational goals
• Take charge in rolling-out employee engagement activities to motivate employees to deliver superior performance in fulfilling organisational requirements
• Organize and arrange theoretical training sessions for employees under the Group of Companies
• Performance management: Set up, organize and manage employee appraisal
• Compensation and benefits administration
• Policy development and implementation of human resources programs

Qualifications and Skills:

• Bachelor's Degree/Professional Degree
• At least 5-7 years in the relevant HR field is required
• Outstanding communication skills: clear and structured, high level of emotional intelligence, talent in presentation skills and convincing power.
• Meticulous, committed and takes initiatives.
• Resourceful, good team player, good attitude and able to multi-task.
• Ability to work independently in a fast-paced environment.
• Preferred from manufacturing industry and Singapore PR/Singaporean

Responsibilities

· Manage season parking customer accounts and maintain an accurate and current customer database

· Effectively communicate with season parking customers via telephone, face-to-face and written communication

· Handle complaints, provide appropriate solutions and alternatives within the stipulated time limits, and follow up to ensure resolution

· Monitor and follow up on outstanding accounts & ensure payments are received promptly

· Communicate and coordinate with internal departments at all levels

· Analyse statistics and compile accurate reports

Job Requirements

· Diploma in Business Administration/Marketing or equivalent

· Preferably with 2 Year(s) of relevant experience in related field

· Good team player with ability to work under a fast-paced environment

· Self-motivated, resourceful, meticulous and organized

· Possess initiative and a customer-oriented attitude

· Good interpersonal and communication skills

· Well versed in Microsoft Office applications such as but not limited to excel and word

1) Trainee Techs

• PC literate
• No experience required
• Full course on the job training will be provided
• AWS Bonus + Insurance coverage

2) Technicians

• PC literate & some experience in other technical fields are welcome to apply
• Full course on the job training will be provided
• Candidates whom possess own motorbike will be an added advantage
• Salary will commensurate with experience
• AWS Bonus + Insurance coverage

3) IT Technicians

• Basic networking skill, Setup/Support/WLAN.
• Practical Training will be provided.
• Junior and Senior positions available.

Responsibilities

· Plan and manage project progress to meet timeline

· Plan and manage resources in an effective and efficient manner

· Plan, manage and achieve budget based on scope of work and resource requirements

· Track project costs and improve profitability

· Develop and manage a detailed project schedule and work plan

· Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress

· Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables

· Utilize industry best work and safety practices, techniques, and standards throughout entire project execution

· Monitor progress and make adjustments as needed

· Measure project performance to identify areas for improvement

· Participating in project tender process i.e. design, submission and review

· Design, develop and evaluate goals and action plans for team members thru KPI program

· Optimizing and improving processes and the overall approach where necessary

· Conduct post project review and implement corrective actions

· Securing growth opportunities and initiating new projects

· Review of process, risk and policy in a timely manner and propose improvement measures

· Full understanding and operation of company products

Requirements

· Minimum 5 years of project management and related experience

· Experienced in data center and mechanical system projects an advantage

· Degree in Engineering, Project Management, Business, or a related field

· Possess local construction/project safety certification

· Proven ability to complete projects according to outlined scope, budget, and timeline

· Strong familiarity with project management software tools, methodologies, and best practices

· Ability to work in construction site with and perform hand on tasks

· Experience seeing projects through the full life cycle

· Ability to multi-task and manage various project elements simultaneously

· A good problem solver

· Positive attitude with big-picture thinking and vision

· Good analytical skills & attention to details

· Strong written, interpersonal skills and resourceful. Able to communicate effectively with customers, team members and management

· Ability to manage high stress situations, manage and resolve conflicts

· Ability to lead and motivate team members

· Strong presentation skills

· Able to travel if required

· Proficient in MS Office

Responsibilities

• Deliver excellent service and maximize guests’ experience by understanding and meeting their expectations
• Actively address members feedback on their experiences to improve and enhance customer satisfaction
• Familiar with all campaigns, promotions and events in order to provide accurate and up-to-date information to members
• Track and manage all data and administration requirements related to membership milestones, membership flying activities, renewals and other membership activities
• Manage and handle the entire end-to-end process and administrative requirements from membership enquiry to membership signup & onboarding of members
• Responsible for the data accuracy and completeness of the membership database and also related systems
• Answering all enquiries, concerns regarding membership
• Ensure vibrancy of the club

Requirements:

• Min 5 years of hands-on sales administration or customer service experience
• Experience in membership or Exclusive club membership
• Able to multi-task while being extremely efficient and productive in time usage
• Able to prioritise according to club & company priorities
• Team player who has proven abilities to work cross-functionally or cross-business lines
• Excellent customer service demeanour with lots of smiles.
• 
  

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jonathan Tan (R1440473)

EA License No: 20C0358

Descriptions:

• Monitor the service quality to ensure customer / experience / service quality meet the standard.
• Follow up on customer's enquiries, requests and feedback with customers and internal stakeholder.
• Review and enhance processes and procedures to ensure efficiency of the operation.
• Deliver a professional, prompt and high quality service experience to customers and internal stakeholder over emails and walk-in.
• Make outgoing calls to customers.
• Resolve complicated / escalated issues.
• Handling time for Customer care Centre KPI = < 20 minutes.
• Ability to work under pressure and manage customers' expectations.

Requirements

• Teamwork, independent, excellent verbal and written communication skills, problem solving skills, good interpersonal skills.
• Fast and accurate computer skills, self driven, resourceful, customer-orientated and strong customer focus.

To Apply, kindly click on the "APPLY NOW" button.
We regret to inform that only shortlisted candidates will be contacted.

Staffking Pte Ltd (20C0358) | Jonathan Tan (R1440473)

My client in the maritime industry is seeking a service technician to support the team.

Job Responsibilities:

· Reporting to Head of Operations

· Work closely with Project Manager

· Responsible for preparations and executive of customers’ project Initiation

· To release to Operation including coordination, system assembly, testing, implementation, execution, control, and completion of specific projects ensuring consistency with company’s strategy, commitments, and goals

· Work closely with the various team to ensure successful implementation of the projects from contract award to system commissioning and delivery to our customers.

Duties:

· Generate bill of material based on the order requirement.

· Work with the Production Manager to ensure all deliverables within the projects, meet required quality level, budgets, and timescale.

· System Assembly, Testing, Shipment, Warehouse and Stock Management

· Coordinate with various departments to resolve customers' queries.

· Provide remote support.

· Attend to assignment according to requirement locally and overseas.

· Carry out in house testing on new products.

· Liaise with contractors and customers to ensure on time delivery of projects.

· Attend Local or Overseas Site Survey

· Attend Local or Overseas Commissioning onboard vessels.

· Prepare report according to Site Survey requirement and post commissioning.

Requirement:

· Diploma/Degree in Electrical, Electronics, Mechanical or equivalent

· Provide technical support to customers.

· Troubleshoot/ isolate faults and repair faults.

· Work on all other ad-hoc tasks as assigned by the Head - Operations from time to time.

- Comfortable in going onboard vessels to do servicing

- Location near Tai Seng MRT

• MNC
• 5-day work week
• Permanent position
• Familiarity with Singaporean employment laws and regulations
• Experience within food/fast moving consumer goods (FMCG)/beverage industry will be preferred

Our client, a leading quality food provider and wholesaler, is looking for an experienced leader to join their growing business as HR Manager.

RESPONSIBILITIES:

HR Planning

• Work closely with managers and supervisors to understand individual team needs and challenges with respect to skills and resources.
• Maintain a close understanding of the team structure, in order to provide support and advice in times of people and business change.
• Emphasize productivity improvement for business profitability.

Recruitment

• Utilize effective recruitment and selection strategies.
• Develop innovative and creative alternatives to identify potential candidate pools.
• Work with managers to ensure that suitable internal or external candidates are recruited for specific positions as required.
• Maintain a clear pathway for internal recruitment and promotion.
• Maintain internal communication of vacancies and appointments.
• Maintain candidate pool records for future reference.

Onboarding

• Execute all new employee records including Employment Agreements, signed position descriptions and employee handbook.
• Follow through on new appointments to receive the appropriate induction program, coordinated by respective manager.
• Ensure probation reviews are completed for all new employees with a confirmation period.

HR Systems

• Ensure all employee records are maintained including any changes to employment agreements, documented salary review, promotion and updated signed position descriptions.
• Maintain personal file records with respect to skills and training undertaken by the employee.
• Ongoing legal compliance with the relevant legislation including right to work and visa validity.
• Monitor time and attendance records and identify any concerns at an individual or team level.

Employee Development

• Work closely with Managers and employees in target teams to:
• Identify standout performers with potential for career advancement.
• Map career path options for all employees.
• Identify gaps in skills matrix, and offer solutions (training, secondment, etc.).
• Support senior managers to implement development plan for team leaders and supervisors.

Learning & Development

• Work with the team manager and HOD to identify annual training needs analysis.
• Coordinate delivery of training programs.
• Implement company wide L&D programs around the key themes of leadership development, effective management practice, communication excellence and teamwork.

Management Support

• Support and foster a management culture of accountability and performance.
• Ensure position descriptions and standard operation procedures are in place at all times.
• Ensure that managers are on track with annual performance appraisals for all employees.
• Manage employee feedback (formal and informal systems).
• Support the manager to address and resolve productivity and team performance concerns.
• Ensure any potential serious grievance is promptly communicated to appropriate management, and best practice handling of the situation follows policy and procedure.
• Actively promote safe work practices and compliance with all designated policies.

Disciplinary & Termination

• Ensure Code of Conduct policies and processes are applied consistently and fairly.
• Address formal disciplinary issues and termination whenever necessary.

Compensation & Benefits

• Utilize external resources, candidate interviews, employee surveys and exit interviews to maintain clear understanding of market remuneration in line with employee capability and role requirements.
• Ensure managers have clear understanding of market remuneration as pertains to their team.

Privacy and Data Security

• Ensure all personnel, payroll and other files are secured at all times.
• Uphold complete confidentiality and data security.

REQUIREMENTS:

• Diploma/Bachelor’s degree in Human Resources, Business Administration, or related disciplines
• Minimum 5 to 7 years of experience in full spectrum of Human Resources function
• Proven experience as an HR Manager or in a similar HR leadership role
• Familiarity with Singaporean employment laws and regulations
• Experience within food/fast moving consumer goods (FMCG)/beverage industry will be preferred
• High competence in stakeholder management

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

• MNC
• 5-day work week
• Permanent position
• Familiarity with Singaporean employment laws and regulations
• Experience within food/fast moving consumer goods (FMCG)/beverage industry will be preferred

Our client, a leading quality food provider and wholesaler, is looking for an experienced leader to join their growing business as HR Manager.

RESPONSIBILITIES:

HR Planning

• Work closely with managers and supervisors to understand individual team needs and challenges with respect to skills and resources.
• Maintain a close understanding of the team structure, in order to provide support and advice in times of people and business change.
• Emphasize productivity improvement for business profitability.

Recruitment

• Utilize effective recruitment and selection strategies.
• Develop innovative and creative alternatives to identify potential candidate pools.
• Work with managers to ensure that suitable internal or external candidates are recruited for specific positions as required.
• Maintain a clear pathway for internal recruitment and promotion.
• Maintain internal communication of vacancies and appointments.
• Maintain candidate pool records for future reference.

Onboarding

• Execute all new employee records including Employment Agreements, signed position descriptions and employee handbook.
• Follow through on new appointments to receive the appropriate induction program, coordinated by respective manager.
• Ensure probation reviews are completed for all new employees with a confirmation period.

HR Systems

• Ensure all employee records are maintained including any changes to employment agreements, documented salary review, promotion and updated signed position descriptions.
• Maintain personal file records with respect to skills and training undertaken by the employee.
• Ongoing legal compliance with the relevant legislation including right to work and visa validity.
• Monitor time and attendance records and identify any concerns at an individual or team level.

Employee Development

• Work closely with Managers and employees in target teams to:
• Identify standout performers with potential for career advancement.
• Map career path options for all employees.
• Identify gaps in skills matrix, and offer solutions (training, secondment, etc.).
• Support senior managers to implement development plan for team leaders and supervisors.

Learning & Development

• Work with the team manager and HOD to identify annual training needs analysis.
• Coordinate delivery of training programs.
• Implement company wide L&D programs around the key themes of leadership development, effective management practice, communication excellence and teamwork.

Management Support

• Support and foster a management culture of accountability and performance.
• Ensure position descriptions and standard operation procedures are in place at all times.
• Ensure that managers are on track with annual performance appraisals for all employees.
• Manage employee feedback (formal and informal systems).
• Support the manager to address and resolve productivity and team performance concerns.
• Ensure any potential serious grievance is promptly communicated to appropriate management, and best practice handling of the situation follows policy and procedure.
• Actively promote safe work practices and compliance with all designated policies.

Disciplinary & Termination

• Ensure Code of Conduct policies and processes are applied consistently and fairly.
• Address formal disciplinary issues and termination whenever necessary.

Compensation & Benefits

• Utilize external resources, candidate interviews, employee surveys and exit interviews to maintain clear understanding of market remuneration in line with employee capability and role requirements.
• Ensure managers have clear understanding of market remuneration as pertains to their team.

Privacy and Data Security

• Ensure all personnel, payroll and other files are secured at all times.
• Uphold complete confidentiality and data security.

REQUIREMENTS:

• Diploma/Bachelor’s degree in Human Resources, Business Administration, or related disciplines
• Minimum 5 to 7 years of experience in full spectrum of Human Resources function
• Proven experience as an HR Manager or in a similar HR leadership role
• Familiarity with Singaporean employment laws and regulations
• Experience within food/fast moving consumer goods (FMCG)/beverage industry will be preferred
• High competence in stakeholder management

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Access Network Manager:

• Monitoring network performance and tracking network usage to report on system load, usage and response
• Performing diagnostic analysis of the network
• Planning and implementing network upgrades to achieve optimal performance
• Identifying and resolving gaps in controls or faults/defects in the network
• Responding to network cyber-security threats
• Ensuring the network and security equipment are updated to the latest firmware
• Liaising with vendors and contractors for network-specific products and services
• Documenting the network and security policies
• Salary : SGD6,000-SGD12,000 depending on experiences
• 5.5 Working days , but need Overtime working .