Job Scope
-Resolve request, issues and handle customer inquiries.
-Proactively coordinate with sales team on communicating on customer requirements
-Achieve 90% on time delivery for customer requests
-Monitor the accounts receivable and inventory level by following up with customers and sales team to ensure on-time payment.
-Update and maintain accurate records on customers' status
-Properly identify the right communication method based on the sense of urgency and issue (phone, online chat, text messages, email)
-Providing on job training

Requirement
-Minimal prior experience welcomed
-6 day off per month
-Ability to converse in both Chinese & English is required
-Proactive and always seeking new ways to improve yourself and your role
-Only serious candidates will be considered

Company Benefits
-Competitive Salary
-Mentorship and On-going training
-Exposure to South-East Asia Team and management

Responsibilities

· Manage all aspects of the technical project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years in technical project management work experience

· Experience in New Product Introduction management is preferred

· Strong project & people management skills.

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Jurong East

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Summary

Responsible for establishing and executing successful sales and marketing strategies for Catering and Events Sales (including Corporate, Social and Wedding groups) to achieve or exceed monthly, quarterly, and annual revenue budgeted for Pullman Singapore Hill Street.

Maximize sales, grow business share and ensure Pullman Singapore Hill Street maintain the highest level of professional profile throughout the industry in Singapore.

Key Duties and Responsibilities

• Working closely with Director of Sales & Marketing in leading the commercial planning and execution of cooperative sales and marketing effort
• Optimizing revenue opportunities and driving sales from Catering and Event Sales
• To increase the profile and profitability of Event Sales and developing new business and repeat business by providing excellent customer service and exceptional event deliveries
• Increase the conversion rate for Catering sales by 5% year-on-year
• Ensure all enquiries are answered within 24-hour
• To take over handover files from Sales team for definite events once the Agreement is signed
• Make best effort to upsell or drive additional revenue from each Event
• Check room block and meeting space are blocked correctly in Opera against Agreement
• Arrange site inspection or appointment to meet up with the customers to finalize all guest room, meeting and F&B arrangements, etc. Ensure deposits and payments are received by the hotel on time according to the payment schedule stipulated in the Agreement
• Issue BEOs for all Events including floor plan, menu and rooming list
• Spearheading the weekly BEO meeting and organize pre-con meeting for VIP events
• Conduct Telemarketing to solicit new business leads
• Initiating and executing tactical promotions and campaigns to drive Corporate, Wedding and Social Event sales
• Participation in conference calls, company related social events and functions as and when required by the management after office hours, weekends and public holidays
• Any other additional duties or projects assigned by Director of Sales & Marketing

Skills, Experience & Educational Requirements

• Minimum 5 years’ experience related to Catering Sales in hotels
• Minimum of undergraduate education
• Strong Interpersonal skills
• Strong team player
• Good Presentation Skills
• Management reporting skills
• Strong Communication Skills (written, verbal and formal presentation style)
• Strong Microsoft Office skills and knowledge of Opera (desirable)
• Speaks English Fluently

Tuition centre Teacher

We are a new start-up Tuition Center is looking for a Tutor. We are located at Parkway Centre, next to Parkway Parade Mall.

• Working Location: 1 Marine Parade Central #06-07 Singapore 449408
• Working day and time: 5 days per week (Off on weekdays)
• Working Time: Wednesday to Sunday 9am-6pm
• Salary: $3000-$4000 (full time)

Job Highlights

• 5 days work per week and off on Public Holiday
• Flexible Working Hours
• Full Time and Career Growth Opportunity

Job Description

• Conduct relevant Sciences/Chinese Language/English Language/Maths classes.
• Plan and develop the schedule of work.
• Prepare teaching lesson and teaching material according to MOE standard.
• Tactical design of related worksheets/ provide consultation to students regularly.
• Design and develop formative and summarize assessment reports
• Grade student's work and compile student's results. Evaluate to seek improvement.
• Monitor and report student's performance and progress
• Prepare for unit assemblies and one unit exhibition per year
• Organize and carry out school curricular and extracurricular activities as assigned

Requirements:

• Relevant working experience in the related field is required for this position.
• Experience in Teaching atleast Primary or Secondary on the respective subjects.
• Immediate starter is preferred.

Centre Manager (Tuition Centre)

Job Highlights

• Career Advancement Opportunities
• Off on Public Holidays

• Working Location: 1 Marine Parade Central Parkway Centre #06-07 Singapore 449408
• Working day and time: Wednesday to Sunday, 2 days off on Weekday
• Salary: $4000- $5000 (Immediate starter prefer)

Job Description

• In charge of the operations / Sales performances of centre.
• To lead and manage supervisors to achieve the target set for their respective outlet. This includes guiding the supervisors in running their teams at the centre to provide worthy service to our customers.
• To lead by example as a leader, living and spreading the Core Values, Ethos and Competencies championed by the organization.
• Recruiting, training and grooming of supervisors.
• Managing the performance of those under your charge in an effective and efficient
• Devising strategies and tactics for supervisors and the teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally by the centre team.
• Monitoring results of your plans and revise your strategies and methods accordingly.
• Regular reporting of centre performance.
• Duties associated with your role as a manager.

Requirements:

• At least 3 years in a hands-on, senior leadership position in a tuition or enrichment company, managing multiple outlets with a proven track record.
• Excellent communication and management skills

Chinese Language Teacher

We are a new start-up Tuition Center is looking for a Chinese Language Teacher. We are located at Parkway Centre, next to Parkway Parade Mall.

• Working Location: 1 Marine Parade Central #06-07 Singapore 449408
• Working day and time: 5 days per week (Off on weekdays)
• Working Time: Wednesday to Sunday 9am-6pm
• Salary: $3000-$4000 (full time)

Job Highlights

• 5 days work per week and off on Public Holiday
• Flexible Working Hours
• Full Time and Career Growth Opportunity

Job Description

• Conduct relevant Chinese Language classes.
• Plan and develop the schedule of work.
• Prepare teaching lesson and teaching material according to MOE standard.
• Tactical design of related worksheets/ provide consultation to students regularly.
• Design and develop formative and summarize assessment reports
• Grade student's work and compile student's results. Evaluate to seek improvement.
• Monitor and report student's performance and progress
• Prepare for unit assemblies and one unit exhibition per year
• Organize and carry out school curricular and extracurricular activities as assigned

Requirements:

• Relevant working experience in the related field is required for this position.
• Experience in Teaching atleast Primary or Secondary on the respective subjects.
• Immediate starter is preferred.

Responsibilities

· Manage all aspects of the project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years relevant work experience, including at least 3 years’ experience in communications project management

· Experience in satellite communications network and equipment is preferred

· Strong project & people management skills

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Ang Mo Kio

· Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

The Business Applications Manager will be responsible of Finance, Supply Chain, HR applications mainly based on SAP solutions (S/4/Hana, SuccessFactors, CONCUR, AFO, IBP, BO), for APAC region (HR system only SEAP).

You will serve as a trusted advisor for business stakeholders, working closely with finance & supply teams in the region, and HR team in Singapore. You will also be in permanent contact with our Central IT Teams to align on the priorities and roadmaps.

Apart from identifying business system opportunities, you will consult and lead a team of IT professionals to deliver a wide range of business systems projects.

You will manage priorities between business demand and IT resources for program management, and you will drive end-to-end initiatives from business case to follow through on user adoption, evolutions and operations when solution is implemented. In addition, you will analyzenew trends on best practice systems and processes, and drive innovation.

You will align technology solutions with business strategies, manage solutions, service, risk as well as champion change management activities.

Responsibilities:

-Understand and maintain the Business (Finance, Order-to-Cash, Procure-to-Pay, T&E, and HR) and Reporting systems like SAP ERP (Cap One), SAP Concur, TIE Kinetix, Readsoft, BPC Embedded, Analysis for Office, K2 Forms, ScanTrust, …. setups and core model in the Asia Region (SNAP, GTR), in line with Group requirements.

-Understand and maintain Business Applications and mainly SAP Cap One applications (SAP ERP, related reporting, Concur, EDI, Readsoft, AFO) for Greater China Region.

-Monitor and identify business risks, inefficiencies, issues and opportunities related to Business Application, and enhance business productivity with a Core model approach through release cycles.

-Provide technical & functional directions, implement functional changes, maintain core solutions, manage future development.

-Propose and validate, along with the IT Director and Group IT, the configuration changes proposed by the IT specialist within the SAP ERP (Cap One) and other Business applications.

-Coordinate, prioritize, manage, and implement, when validated, configuration changes in Business applications.

-Lead and manage Business applications projects throughout full life cycle: from study to completion & support. By leading a project, you act as project manager in Business applications related projects (develop work plans, manage deadlines, coordinate project team, risk management, budget, etc…).

-Recommend application capabilities and solutions that best meet business needs.

-Manage the Business applications team based in Singapore and one resource in doted-line based in China.

-Collaborate with business partners and cross-function IT teams to supports the global IT landscape to deliver value with a focus on applications used in the finance functions.

-Understand business processes, to identify and collaborate on business process requirements & improvements.

-Contribute to Business Processes documentation with Business Owners.

-Document the IT projects and make sure the documentation is up-to-date with corrections/evolutions.

-Manage external vendors, ensuring that SLA has been adhered to.

-Manage and update user profiles, roles & authorizations in Business applications.

-Strong contribution to Finance & Supply IT communities in coordination with Central IT.

-Train/Organize the knowledge transfer to other team members, users and stakeholders as required.

-Manage and work on support tickets created by users when the request is related to Business applications.

-Other duties and projects as assigned to support the team.

Requirement:

•At least 6 / 9 years of IT experience with responsibilities in project management, ERP implementation.

•Knowledge of SAP Solutions

•Past experience of SAP FI Consultant.

•Demonstrated ability to apply information technology in solving business problems.

•Good communication and leadership skills with ability to manage and communicate with different stakeholders.

•Have worked in complexorganizationwith doted-line reporting.

Softskills:

-Curious & Pro-active.

-Show good level of autonomy.

-Strong reporting skills

-Strong communication and project. management skills

-Leadership and team management.

-Client and solution oriented.

-Navigate and overcome organization complexities.

Must be hands on.

Description of Job Role:

A Patient Service Senior Executive is responsible for providing frontline services in areas such as scheduling of appointments, payment collection, liaising with patients and caregivers, and providing advice on invoicing matters. H/She may provide support to clinicians by preparing treatment rooms. H/She is required to perform department operations such as administration of clinic’s appointment resources and slots management. H/She assists in on-the-job training for new patient service associate staff and participates in quality improvement projects and initiatives.

H/She may work in various clinic locations when the needs arise.

H/She should be organised and responsive. She should possess effective communication and interpersonal skills.

Roles and Responsibilities:

Provide front-desk services:

· Manage and respond to enquiries

· Liaise with patients and other stakeholders to provide services to patients

· Schedule appointments for patients

· Perform registration and necessary discharge procedures for patients

· Provide advice on invoicing matters to patients and Perform payment collection procedures

· Identify situations where patients require additional attention

· Perform service recovery

· Promote use of automated or self-help services, e.g. Patients Satisfaction surveys in-clinic

Support clinic operations:

· Prepare treatment rooms.

· Manage inventories of clinical and non-clinical items

· Conduct training of staff

· Generate reports

Perform quality management:

· Participate in quality improvement initiatives and projects

· Participate in the execution of designated emergency response tasks

Responsibilities

· Manage a team of high calibre Software Engineers

· Recruit, hire, mentor, and coach Software Engineers

· Manage and execute against project plans and deliver commitments within a professional, high paced engineering environment

· Interface with internal/external customers to understand requirements, set priorities, and communicate direction and progress

· Define project scope, timelines, and resource allocation

· Drive improvements in software engineering practices

· Submit proposals and progress reports

· Design/Architect new software products

· Create product roadmaps for existing & new software products

· Keep abreast of current industry trends

Requirements

· Degree in EEE/Computer Science/Computer Engineering or equivalent

· Minimum 8-10 years of technical experience in software development

· Experience designing software architectures for scalability, reliability, and performance

· Solid critical-thinking and decision-making skills

· Proficient in finding creative solutions to complex problems

· Ability to collaborate with and lead colleagues

· Excellent verbal and written communication skills

· A passion for people management and mentorship

· Strong leadership, communication, and organizational skills

· Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

· Working location is in Ang Mo Kio

· Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Course Consultant

• Working Location: 1 Marine Parade Central #06-07 Singapore 449408
• Working day and time: Wednesday to Sunday: 9am - 6pm, off on Monday and Tuesday
• Salary: $2500 - $4000 basic + Commission

Job Highlights

• Career Advancement Opportunities

• Off on Public Holidays

• 8 hours work/day

Job Description

We are expanding! We are looking for team members who have a passion for sales and excellent customer service. At Hanlin Education, we believe in providing personalised sales and developing positive relationships with all our customers. We welcome individuals who share the same values to be part of our dynamic team.

Job Highlights:

• Enrol new students through walk– ins, email, calls and marketing campaigns such as roadshow

• Provide prompt, relevant and accurate information regarding the programmes to the needs of the prospective parent and their child/children

• Accountable to follow up closely on all sales leads to achieve the sales target

• Attend and advise existing parents regarding matters concerning their child/children’s programme change, fee collection.

• Maintain positive relationships with all parents and their children at our centre

• Take ownership of assigned tasks within the team and programmes.

Requirements:

• 5 days’ work week (Including weekend)

• Experience with CRM, in sales and customer service

• Excellent spoken, written communication and interpersonal skills

• Sales Driven and self-motivated, a team player

• Organised and independent

• Immediate starter is preffered.

Product knowledge and customer system management training will be provided.

Marketing executives develop and oversee marketing campaigns to promote products and services. The role of a marketing executive can encompass creative, analytical, digital, commercial and administrative responsibilities. The details of the role will vary depending on the type and size of employer, as well as the industry. Executives are likely to work closely with other employees in areas such as advertising, market research, production, sales and distribution.

• Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques
• Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency
• Interviewing potential employees to determine whether they have the right qualifications and experience for the job
• Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force
• Overseeing the financial operations of the nightclub to ensure compliance with industry standards
• Determining the number of employees needed to run the business efficiently and effectively
• Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators
• Overseeing the hiring process for new employees to ensure that they meet all requirements
• Discussing any concerns patrons might have with security staff and resolving issues if possible

WHAT’S THE JOB?

Perform hotel security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property’s assets and also part of the Company Emergency Response Team (CERT) assisting Fire Emergencies.

Setting and monitoring goals for performance and deadlines in ways that comply with company's plans and vision for the Team. Organizing workflow and ensuring Team’s productivity is being achieved while providing coaching and Development.

Your day-to-day

• Oversee the security department including their performance, key job responsibilities and regular training;
• Manage the develop and implementation of departmental standards, including disciplinary, or other staffing-human resources related actions in accordance with Company rules and policies;
• Establish good communication and good will with informal leaders and relevant members of local community;
• Ensure the all security personnel as well as hotel’s staff are adhering to P&P and security procedures;
• Prepare security plan for specific events/ functions as required for VIPs, High Profile guests, Government, Owners, Royals, etc;
• Working with Finance on controlling labour costs and expenses within the Security department;
• Assist with managing the daily activities of the security department. Plan and organize work and schedule employees to ensure proper coverage. Communicate and enforce policies and procedures;
• Schedule preventative maintenance and repairs to Security equipment as needed and ensure that equipment is prepared and operational for the following day’s work;
• Support Director of Engineering, Risk & Security on risk management and WSH related matters.
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers;
• Coordinate with the local investigator in crimes & accident handling and investigating;
• Liaise with external organisations including emergency services regarding security and safety issues;
• Assist with establishing documentation and confidential reporting systems to ensure that appropriate investigation and results are available for current litigation /settlement and future reference;
• Ensure that the Fire Command Centre is never left unattended and attend to all alarms, medical & fire emergencies, and other similar matters;
• Be thoroughly familiar of the property layout, design, entry and exit points in order to lead and direct guest whenever possible;
• Supervise and assist Emergency drills, evacuate premises and contact appropriate emergency services if required;
• In the event of fire, be thoroughly familiar with and guided by the hotel’s emergency plan and be familiar with location of fire alarms and firefighting equipment;
• Ensure checks are conducted on fire panel, fire Hosereel, fire barriers, fire exit doors and all safety equipment to be in good working order.

WHAT WE NEED FROM YOU

• Must possess PLRD license with relevant employment grading;
• Physically fit and active, able to work shifts, weekends, and/or holidays;
• Minimum Diploma qualification with at least 5 years of working experience in a similar capacity, in the hotel industry;
• Certified First Aid Trained with CPR & AED;
• Good leadership skills and able to lead a team;
• Great communication skills with Guests and colleagues;
• Analytical, problem solving, reasoning and organizational skills are required;
• Computer skills including the use of program such as Microsoft Outlook, Word, Excel, PowerPoint.

Job Responsibilities

• Greeting and Bidding Customers Farewell
• Lead Customer to their tables
• Present Menu to Customer
• Inform Customer of Daily Specials and Take Order
• Serve Food & Beverage Order
• Clear & Clean Tables
• Any Ad-Hoc Duties that may be assigned by the Manager

Job Requirements

• Excellent Customer Service
• Good Command in English
• Able to work Independently and Team Worker
• Possess Initiative and Good Working Attitude
• Salary will be based on experience

Other Information

• Location: Bugis
• Full Time, Part Time, Intern Available

Please kindly email your resume to [email protected]

About Us:

Maison de L’Asie is a luxury, independent perfume brand and a rising star in the Global fragrance scene, crafting olfactory stories that captivate the senses. We are driven by a passion for scent, sustainability, and individuality, and are dedicated to building a loyal community around our olfactory stories.

About the Role:

We're searching for a passionate and experienced Marketing Manager to join our team and lead our fragrance storytelling into the next chapter. As a marketing maestro, you'll play a pivotal role in shaping our brand identity, driving brand awareness, and ultimately, igniting a love for our perfumes in the hearts of fragrance enthusiasts across the globe.

Responsibilities:

• Develop and execute comprehensive marketing strategies aligned with brand goals and objectives.
• Manage the marketing budget effectively, ensuring maximum return on investment.
• Oversee all aspects of digital marketing, including website, social media, email marketing, and influencer collaborations.
• Craft compelling brand narratives and storytelling across all marketing channels that is consistent with the brand.
• Work closely with graphic designers and/or photographers to manage and execute creative campaigns, ensuring a consistent and cohesive brand voice.
• Conduct market research and competitor analysis to stay ahead of trends and inform marketing decisions.
• Analyze marketing data and track campaign performance to measure success and optimize strategies.
• Collaborate with internal teams (sales, design, production) to ensure seamless brand messaging and execution.
• Stay up-to-date on the latest marketing trends and technologies, implementing innovative approaches to reach target audiences.

Qualifications:

• Minimum of 5-7 years of experience in marketing, ideally within the fragrance or beauty industry.
• Proven track record of success in developing and executing successful marketing campaigns.
• Strong understanding of digital marketing channels and best practices.
• Excellent creative storytelling and copywriting skills.
• Experience in managing and optimizing marketing budgets.
• Data-driven approach with strong analytical skills.
• Excellent communication, interpersonal, and presentation skills.
• Passion for fragrance and an understanding of the global fragrance and beauty and/or luxury market.
• Proficiency in Adobe Creative Suite and marketing automation tools (e.g., Hubspot, Mailchimp).

Benefits:

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and creative environment.
• Be at the forefront of the exciting world of fragrance marketing.
• Make a real impact on the growth and success of a passionate brand.

• Maintain and optimize local company networks and servers
• Be responsible for device and password management
• Oversee data backup and system security operations (e.g. user authorization, firewalls)
• Manage installations, upgrades and configurations of hardware and software
• Assess system performance and recommend improvements
• Resolve issues escalated by technicians and engineers
• Ensure data is handled, transferred or processed according to legal and company guidelines
• Provide support and guidance to stakeholders via help desk
• Control costs and budgets regarding IT systems
• Manage contracts with vendors (e.g. development platforms, telecommunication companies, password managers) and software licenses
• Develop IT policies and practices

Sales Director / Business Development Managers (Singapore and Malaysia)

Expense Reduction Reviews for Companies

Job Highlights

• Attractive Remuneration Package
• Passionate and Vibrant Environment

· Dynamic and Fast-paced Environment

· Experience in Sales and Project Management skills

Responsibilities

· Conduct sales pitch to prospective clients who are companies CFO, CEO, COO, MD, Finance Manager

· Able to hold good conversion and do presentation with the higher level management

· Able to go after Sales target

· Project handling and management throughout the whole contract when clients is onboard

· Mature in thinking and handling of all matters

Job Description

• Candidate must possess at least Diploma/Advanced/Higher and above
• Required language(s): English, Chinese, Dialects (for locals)
• At least 3 Year(s) of working experience in the related field is required for this position as a Sales and Business Development Manager / Director role
• Required Skill(s): Possess strong networking and sales closing techniques

· Team player with a positive attitude, inquisitive, pays attention to detail, open to ideas and highly motivated.

Interested candidates are invited to submit a comprehensive resume via APPLY Now. Please include the below information in your resume

· Latest updated resume

· Date availability. Able to start work immediately would be an advantage

· Paid by Project Basis only (no basic pay for this role)

· Very high commission together with performance bonuses for projects closed

· Flexible working hours (Work from home arrangement for now)

· Quarterly incentives & Yearly company performance

· Work Life Balance

· Only Singaporean or PR

Looking for service crew and kitchen crew to work in a Taiwanese cafe. Location at cityhall Mrt and Somerset Mrt. 5 day work week. Able to speak Chinese and English.

• Plan and lead the project team for the execution of the project from commencement until completion and defects liability period.
• Ensure works done with quality to meet client's and consultant's requirements.
• Ensure works are compliances to ISO quality, EHS and Authorities’ requirements.

EA Licence No. 16C7962

Roles & Responsibilities

Performs professional quality massage, within scope of practice and licensing (as applicable).
Designs specific sessions based on members or guests individual needs.
Assists in the promotion of the health and wellness benefits to clients receiving massage therapy on a regular basis.
Creates excellent member/guest experience through friendly and helpful attitude.
Performs hot stone, deep muscle, or prenatal therapy, based on appropriate training and minimum clinic education hours.
Utilizes other approved modalities, in accordance with applicable law.

LOOKING FOR A HUMAN RESOURCE MANAGER WHO plan, coordinate, and direct the administrative functions of an organization. Able to oversee the recruiting, interviewing, and hiring of new staff; consult with top executives on strategic planning; and serve as a link between an organization's management and its employees.

• Assist the Project Manager at site.
• Lead the project team for the execution of the project from commencement until completion.
• Ensure works done with quality to meet client's and consultant's requirements.
• Ensure works are compliances to ISO quality, EHS and Authorities’ requirements.

EA Licence No. 16C7962

Job Description

This role will support an integrated, value-based approach to human resources management, aligned to annual and long-term strategic business and HR initiatives in a large organization. She/he will be a strategic partner with the business, to nurture an employee-oriented company culture that emphasizes quality, collaboration, continuous improvement, and high performance.

The incumbent will provide a range of HR services to the company and business units, with partnership with Centres of Excellence in HR, including talent acquisition, talent management, compensation and benefits, talent development and people services.

Responsibilities:

• Lead a small team of Human Resource Business Partners in providing HR insights and advice to the business on all people related issues and initiatives
• Roll out HR strategies that are aligned with the company's overall business objectives
• Develop and implement programs to ensure retention of key staff, and lower the employee turnover
• Improve employee experience and engagement through different communication channels and throughout the employee lifecycle
• Advise and support managers in employee performance management and development
• Develop an effective talent pipeline that addresses the organization's succession plan
• Ensure L&D activities are planned to meet current and future organization and employee needs.
• Partner with Compensation and Benefits team to regularly review market competitiveness, benefit and reward structures, internal relativity and equity to ensure competitiveness
• Review workflow processes to increase the efficiency within the HR teams
• Review HR policies and procedures in line with current employment legislation and/or organizational changes to increase efficiency
• Create and maintain a positive work environment by promoting a culture of respect, inclusion, diversity and positive employee experience
• Manage employee relations issues, ensuring fair and consistent resolution
• Lead and develop the HR team, providing guidance and support for their professional growth
• Analyse HR key metrics, develop continuous employee feedback mechanisms and use data to develop HR interventions and process improvements

Qualifications

• Bachelor’s degree with at least 10 years of HR experience
• Proven experience in supporting business units with a true blend of strategic and hands-on operational responsibilities
• A good team player, positive, people oriented and enjoys meeting and talking to people
• Ability to build strong relationships at all levels of the business and with good business acumen
• Previous experience in leading a project from scratch and driving to completion
• Confident with ambiguity and having an agile & flexible mindset
• Independent and a quick-learner with strong sense of responsibility and initiative
• Excellent interpersonal and verbal & written communication skills
• Demonstrated effective people and workload management skills
• Ability to actively listen and resolve conflict, as well as support, encourage, motivate and grow team members
• Strong understanding of Singapore's current employment laws & regulations (labour law, work visa relation regulations)

Job Responsibilities:

• Answering incoming queries in a professional and timely manner while providing accurate and detailed information to customers regarding products and services.
• Resolving customer issues, complaints, or concerns with empathy and effective problem-solving skills.
• Documenting customer interactions thoroughly and maintaining accurate records in the database.
• Adhere to company policies and procedures, all while upholding a positive and customer-centric attitude.
• Entail performing ad hoc duties as assigned by the Supervisor.

Requirements:

• Minimum of 2 years of experience in a contact center or similar environment.
• Excellent interpersonal, communication, and customer service skills.
• Able to work independently in a fast-paced environment while also contributing as a cohesive team member.
• Attributes such as being self-directed, capable of multitasking, self-motivated, and able to work under pressure are highly valued.
• Demonstrate the initiative to respond to customer needs with a commitment toward service excellence.
• Proficiency in MS Office applications is also required.

Interested applicants please send your resume in MS Words format to [email protected] and much appreciated if you could attention it to Steven Tan

Only shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: Tan Eng Foo (Steven) / R2090530

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D. Licence Number: 10C5117