Responsibilities

• To develop the overall local operational strategy and direction for Warehouse/ Air / Sea Freight Forwarding teams in accordance and alignment with the Company’s strategy.
• Plan on key decisions pertaining to the day-to-day activities for the Air/ Sea Warehouse department, consulting with senior management when necessary.
• To develop/ enhance current eCommerce logistics operational strategy.
• Initiate, manage and implement new project for eCommerce accounts, logistics and transportation network optimization
• Design solutions and work closely with Customer Services team
• Review and implement the eCommerce business to align with company's direction
• Working closely with various partners in Asia in developing the supply chain solution globally for eCommerce Fulfillment
• Set and follow up SOP, traffic flow, communication with customers and overseas counterparts
• Oversee day-to-day e-fulfillment and parcel operations
• Manage operations team and ensure delivers quality and accuracy result according to SOP

Requirements

• Degree in Supply Chain Management, Logistics or related disciplines.
• The experience in eCommerce Logistics is an asset.
• Extensive knowledge on Air / Sea freight forwarding, Warehouse Management
• Minimum 5 years’ experience at managerial level in a 3PL
• Ability to work with stakeholders from all parts of the business including top senior management and junior members
• Excellent analytical skills
• Able to cope with fast-pace environment, self-initiative and work independently
• Hands-on knowledge in WMS, eCommerce marketplaces and fulfillment software would be an advantage
• Good command of both spoken & written communications

Apply with us today at https://go.gov.sg/spssgt-applynow

What the role is

The Singapore Prison Service protects society through the safe and secure custody of offenders. We take the lead in providing guidance to offenders under our charge and assist them in their reintegration upon their release. We cooperate with our partners in aftercare and prevention, working with them to rehabilitate, renew, and restart the lives of offenders so they can become productive members of society. As Captains of Lives, our team of uniformed officers and civilian staff work together to inspire everyone at every chance towards a society without reoffending.

What you will be working on

As Captains of Lives, we are akin to the first drop of water that touches the pond and creating a ripple effect. Our work goes beyond being a guard; we aspire to create a positive impact in the lives of offenders, and inspire everyone at every chance towards a society without re-offending.

What we are looking for
• Local polytechnic diploma, General Certificate of Education (GCE) ‘A’ Level, five GCE ‘O’ Level passes, Higher Nitec or Nitec
• Medically & physically fit (For Male: PES B1 and above; at least a “Pass” in IPPT in latest year)
• Normal colour vision

For more information about the career as a Prison Officer, please visit our website at www.sps.gov.sg.

Apply with us today at https://go.gov.sg/spsro-applynow

What the role is

The Singapore Prison Service protects society through the safe and secure custody of offenders. We take the lead in providing guidance to offenders under our charge and assist them in their reintegration upon their release. We cooperate with our partners in aftercare and prevention, working with them to rehabilitate, renew, and restart the lives of offenders so they can become productive members of society. As Captains of Lives, our team of uniformed officers and civilian staff work together to inspire everyone at every chance towards a society without reoffending.

What you will be working on

As Captains of Lives, we are akin to the first drop of water that touches the pond and creating a ripple effect. Our work goes beyond being a guard; we aspire to create a positive impact in the lives of offenders, and inspire everyone at every chance towards a society without re-offending.

What we are looking for

- A Degree in any discipline
- Medically and physically fit (For Males: PES B1 and above; at least a “Pass” in IPPT in latest year)
- Normal colour vision

For more information about the career as a Prison Officer, please visit our website at https://www.sps.gov.sg/career/prison-officer.

Duties and Responsibilities:

a) Payroll and Reports

· Oversee monthly payroll and conduct overtime validation

· Overall in charge of the complete spectrum of HR function

· Fulfilment of Government agencies’ reporting and surveys (e.g MOM, EDB, IDA, WDA etc)

· Maintain accurate records and reports

· Compliance with regulatory requirement in terms of CPF/Tax etc..

b) Recruitment / Hiring / Onboarding / Compliance

· Manage job postings and advertisements on various channels such as company job portal; high traffic flow websites, in accordance with the local regulations.

· Conduct interview with hiring managers for executive ranks and certain job personnel

· Participate in selection discussion and propose compensation package in accordance to acceptable pay range within company’s budget.

· Conduct reference checks and development recruitment strategies

· Management of employee’s retirement and re-employment beyond retirement age

· Design and implement orientation programs

· Integrate Safran leadership behaviors mindset to new employees and from supervisory level of personnel

· Ensure compliance and implementation of policies and procedures in accordance to the relevant Safran GRPs

· Ensure compliance with labor laws and regulations, including tri-partite standards

c) Benefits administration

· Review Group employee benefit insurance scheme and its administration

· Compliance with expatriate employees’ health insurance requirements by regulations

· Develop employee benefit scheme to maintain market competitiveness

· Conduct compensation benchmark and participate in surveys to keep pay-scale within industry range

· Design and implement employee handbook; communicate policies to employees

· Promote team bonding and sports activities

· Implement Health and wellness programs, including annual screening and vaccination

· Bring awareness to psychosocial risk and organize events to promote community services

d) Employees’ Relations / Performance Management

· Manage employee conflicts and grievances

· Conduct investigations and resolve issues to maintain positive employee relations

· Participate in counselling of employees with poor discipline, poor work performance

· Propose performance improvement programs, disciplinary action

· Conduct performance reviews and provide feedback

· Administer annual performance appraisal documentation and process

· Conduct internal audits to ensure compliance

e) Employee Development / Communications

· Identify training needs and developing programs

· Ensure training records are updated in system with certificates and expiry dates

· Co-ordinate the utilization of government grants in training/development programs

· Provide coaching and mentoring to employees

· Encourage employee growth and development

· Develop and implement communication strategies to ensure effective communications throughout the organization

f) Health, Safety and Environment (HSE)

· Sponsors/support sponsors for various Safran HSE’s standards

· Organize and execute HSE programs to meet these standards

· Support in programs to meet local HSE legal requirements

· Comply with all health, safety and environment (HSE) regulations as prescribed by law and company’s policies.

· Actively participate and contribute to HSE initiatives & Corporate HSE programs and in HSE risk communications & mitigations

g) Any other duties assigned

Requirements for the Role:

a) Degree / Diploma in Human Resources Management

b) A Seasoned HR professional with at least 10 years experiences in HR full scope including management responsibilities

c) A certification in HR domain would be a plus

d) Good interpersonal skills,

e) A team player and proficient in English language, another language would be a plus

f) Familiar with regulatory requirements

g) Proficient in MS Office programs and payroll software

h) Preferably with knowledge within the aviation industry

Job Summary:

The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

Job Responsbilities:

• Promptly handle customer enquiries
• Ensure compliance with customers’ Standard Operating Procedures
• Liaise with overseas agents on the various requirements and rates
• Co-ordinate with import and export operations, to ensure accuracy in documentations and invoicing
• Liaise & co-ordinate with airlines / customers / suppliers, to ensure smooth delivery of shipments
• Troubleshoot shipment issues
• Execute airway bills
• Handle both air import and export

Job Requirements:

• Min. ITE with min. 2 years of experience in freight forwarding with airfreight
• Possess excellent interpersonal and technical skills
• Resourceful, result-oriented and able to work under pressure
• Willing to take on challenges
• Able to work night shift

Bollore Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability. We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.

Due to the current COVID-19 situation and the escalating visa/travel restrictions in place, we will be prioritizing candidates who are currently based in Singapore and do not require relocation. We will be reviewing the pandemic situation and will adjust our position in accordance and adherence to local authority.

We regret that only shortlisted applicants will be contacted. Thank you for your interest in Bollore Logistics Singapore.

JOB DESCRIPTION

Reporting to the Group CEO, the chosen candidate will be fully accountable for the performance of the operation and sales function, whilst ensuring customer requirements are consistently met. The Singapore General Manager will oversee all the activities of the Singapore office relating to its profitable operations and growth, driving implementation of commercial.

The candidate we are looking for is a highly motivated, ambitious, and tenacious individual with a strong personality to further develop our business. The candidate must be a determine and results-orientated individual who can also provide sales, commercial and strategic skills to ensure that P&L targets for the Singapore Office are achieved and exceeded.

RESPONSIBILITIES

• Business Development to achieve Revenue & Profitability Goals. Participate and develop the budget/forecast of the Singapore office
• Strategise to deliver the optimal profitability and utilization of freight space. Establish long term operations direction/objectives and specific strategies and action to achieve them. Setting business and financial goals, devise and implement all marketing and operating plans to drive the performance of the company on profits, market share, product range and service quality.
• Develop business activities, build and maintain excellent client relationship with clients / agents, etc.
• Develop all or any associated services that will maximize value creation, accelerate growth and achieve operational profit and excellence across all functions.
• Effective Operations Management to ensure committed service levels are met consistently.
• Ensure conformity of processes and documentation to company and industry standards.
• Review and enhance processes to achieve business objectives and operational effectively on a continual basis including periodical review of the operations for business process re-engineering.
• Retention of Customers through effective Client servicing & Relationship Management.
• Develop business infrastructure & expansion.
• Competitors monitoring & analysis.
• Team development (Selection, Appointment, Training, KPI allocation, Review mechanism, Retention etc).
• Implementation of effective management policies.
• Build and maintain critical business partnerships both externally and internally with key stakeholders and outsourced service partners.
• Identify new business and growth opportunities to help grow and expand current company operations.
• Manage outsourced partners to ensure services and performance is up to expectation.

REQUIREMENTS

• P&L and operations responsibility.
• Has good business/financial acumen with strong strategic abilities, leadership and communication skills.
• Proven track record in providing innovative solutions to clients under your management.
• Have proven leadership skills along with a fine-tuned ability to manage and motivate staff.
• Proven ability and track record of leading and motivating a team.
• Proven negotiation and influencing skills.
• Proficient in process mapping and process/procedure management and suggesting improvements.
• Wide contacts with Shipping Lines/Carriers/Industry Players.
• Fluent Korean (orally and in writing)

QUALIFICATIONS/SKILLS

• About 10 years’ experience Freight Forwarding industry
• 5 years are in senior position.
• Effective communication skills
• Possess good business/ financial acumen

Responsibilities:

• Perform internal audits as per internal audit schedule in accordance to AS9100, and PART-21 Subpart G requirements OR AS9110C and P-145 requirements
• Manage the qualification and authorization of Technician, Inspector and Signatory (APU)/ Certifying Staff (ARU)
• Facilitate training management, by doing operator audits, manage operator certifications, stamp register control, product authorization matrix, and follow up of re-certification
• Support external audits, (Civil Aviation Authorities, customers and Certification bodies)
• Participate and contribute in Production Readiness Reviews & Participate in FAI reviews and verify FAI reports
• Perform Product audits in accordance to applicable Definition Files and Manufacturing Inspection Files
• Facilitate and participate in Analysis and Decision committee / Material Review board, related to product non conformity.

Requirements:

• Degree/ Diploma in Quality, Quality Management or Mechanical Engineering or Electrical Engineering or Electronic Engineering or Equivalent
• Experienced in Avionics Production Environment
• Experienced in Quality Auditing
• Experienced in Procedural and Process developments
• Knowledge in: AS9100D, PART-21 Subpart G, Or AS9110C, PART-145

Title: Sales Executive & Managers

Job Description & Requirements:

Dashmesh is a leading south Asian food distribution company, specialising in Indian & Pakistani food products. We are seeking a results-driven and customer-focused Sales personnel to join our dynamic sales team. The successful candidate will play a crucial role in achieving sales targets, building customer relationships, and promoting our products.

5.5-day work week with alternate Saturdays off.

Responsibilities:

• To market and sell South Asian dried food products to local and regional customers
• Develop a comprehensive understanding of Dashmesh products and effectively communicate benefits and competitive advantages to potential customers.
• Identify and pursue new business opportunities through prospecting, networking, and lead generation.
• Develop, execute, and monitor sales strategies with our existing and new customers to achieve sales targets and profitability.
• Identify and develop new leads and business opportunities.
• Stay informed about industry trends and competitor products.

Job Requirements:

• Possess at least a GCE ‘O’ Level Certificate or equivalent.
• Posses a class 2B/3 driving license.
• Be fluent in English.
• Strong communication and interpersonal skills.
• Goal-oriented with a demonstrated ability to meet and exceed targets.
• Excellent negotiation skills.

Entitlements: Annual leave, AWS, Attendance allowance, etc.

Job Location: Dashmesh Singapore Pte Ltd, 19 Loyang Way, #03-23, Singapore 508724.

Interested and Experienced candidates may write to [email protected]

Please take note that only shortlisted candidates will be notified.

PLEASE TAKE NOTE THAT CURRENTLY OUR COMPANY IS AT NO. 19 LOYANG WAY BUT WILL BE RELOCATED IN AUGUST 2024 TO PENJURU.

· Define and communicate product vision, strategy, and roadmap in alignment with business goals.

· Gather and prioritize product requirements from stakeholders, including customers, sales, and engineering teams.

· Work closely with engineering, design, and marketing teams to ensure successful product launches.

· Develop and manage product backlog, ensuring clarity and prioritization of tasks.

· Conduct market research and competitor analysis to inform product decisions.

· Monitor and analyze product performance metrics, using data to drive continuous improvement.

· Facilitate agile development processes, including sprint planning, review, and retrospective meetings.

· Create and maintain comprehensive product documentation, including user stories, use cases, and acceptance criteria.

· Act as a product evangelist, representing the product in internal and external forums.

· Ensure compliance with relevant regulations, standards, and industry best practices.

· Develop and execute comprehensive test plans and test cases for the product.

· Perform functional, regression, integration, and performance testing of software applications.

· Identify, document, and track defects and issues through to resolution.

· Collaborate with development and product teams to understand requirements and user stories.

· Participate in requirement reviews, design reviews, and other activities to ensure quality standards.

· Automate repetitive testing tasks using appropriate tools and frameworks.

· Conduct exploratory testing to uncover unexpected issues.

· Ensure that all testing activities align with project timelines and delivery milestones.

· Provide detailed and accurate test reports and metrics to stakeholders.

· Contribute to continuous improvement initiatives within the QA team.

Required Skills and Knowledge

· Bachelor’s degree in computer science, Engineering, Business, or a related field.

· 5+ years of experience in product management or a related role.

· 2+ years of experience in quality assurance or software testing.

· Strong technical background with a solid understanding of software development and web technologies.

· Experience with agile development methodologies and tools (e.g., Jira, Confluence).

· Strong understanding of QA methodologies, tools, and processes.

· Experience with test automation tools.

· Proficiency in at least one programming or scripting language (e.g., Python, Java).

· Familiarity with continuous integration/continuous deployment (CI/CD) practices.

· Experience with product lifecycle management and go-to-market strategies.

· Knowledge of user experience (UX) principles and design thinking.

· Familiarity with data analytics tools and techniques.

· Proven ability to manage multiple projects simultaneously and meet deadlines.

· Excellent communication, presentation, and interpersonal skills.

· Strong analytical and problem-solving abilities.

· Strong attention to detail and organizational abilities.

· Ability to work effectively in a cross-functional team environment.

· Effective communication skills, both written and verbal.

Primary Responsibilities:

• Lead, mentor, and inspire a team of engineers to achieve project goals and career development.
• Foster a culture of innovation, continuous improvement, and collaboration.
• Conduct regular performance reviews, provide constructive feedback, and create development plans for team members.
• Oversee the planning, execution, and delivery of engineering projects.
• Ensure projects are completed on time, within scope, and within budget.
• Coordinate with cross-functional teams, including product management, design, and QA, to ensure alignment and successful project outcomes.
• Provide technical guidance and support to the engineering team.
• Stay current with industry trends, emerging technologies, and best practices.
• Contribute to the development of technical standards, documentation, and processes.
• Ensure integration of DevOps practices to improve efficiency and quality of software delivery.
• Oversee cloud infrastructure management, ensuring scalability, reliability, and security.
• Implement and maintain robust information security practices to protect company assets and customer data.
• Design and maintain technical architecture to ensure system scalability, performance, and maintainability.
• Conduct and oversee code reviews to maintain code quality and best practices.
• Collaborate with data science and data engineering teams to develop and implement data-driven solutions.
• Allocate resources effectively to maximize team productivity and project efficiency.
• Identify and mitigate risks that could impact project delivery or team performance.
• Manage engineering budgets, including resource allocation, tooling, and training expenses.
• Communicate project status, challenges, and opportunities to stakeholders and senior management.
• Act as a liaison between engineering and other departments to ensure clear and effective communication.
• Represent the engineering team in meetings, presentations, and discussions with external partners and customers.

Required skills & knowledge:

• Bachelor’s degree in engineering, Computer Science, or a related field. Advanced degree preferred.
• 5+ years of experience in software engineering.
• 2+ years of experience in a leadership or managerial role.
• Proven track record of successfully managing and delivering engineering projects.
• Strong understanding of engineering principles, methodologies, and tools.
• Proficiency in relevant programming languages/technologies.
• Experience with agile development methodologies and project management tools (e.g., Jira, Trello).
• Extensive experience with DevOps practices and tools (e.g., CI/CD, Docker, Kubernetes).
• Must have hands-on experience with cloud platforms (e.g., AWS, Azure).
• Strong knowledge of information security principles, practices, and tools.
• Expertise in technical architecture design and implementation.
• Proven experience in conducting and overseeing code reviews.
• Familiarity with data science and data engineering concepts and tools (e.g., data pipelines, machine learning frameworks).
• Excellent leadership and team management skills.
• Strong problem-solving and decision-making abilities.
• Outstanding communication and interpersonal skills.
• Ability to work in a fast-paced and dynamic environment.

Responsibilities:

· Prepare asset, liability and capital account entries by compiling and analyzing account information

· Document financial transactions by entering account information

· Recommend financial actions by analyzing accounting options

· Summarize current financial status by collecting information; preparing balance sheet, profit and loss statement and other reports

· Substantiate financial transactions by auditing documents

· Maintain accounting controls by preparing and recommending policies and procedures

· Reconcile financial discrepancies by collecting and analyzing account information

· Verify, allocate, post and reconcile transactions

· Produce error-free accounting reports and present their results

· Prepare financial statements and produce budget according to schedule

· Support month-end and year-end close process

· Develop and document business processes and accounting policies to maintain and strengthen internal controls

· Handle AR role

Requirements:

· Thorough knowledge of basic accounting procedures and principles

· Awareness of business trends

· Experience with creating financial statements

· Experience with general ledger functions and the month-end/year end close process

· Excellent accounting software user and administration skills

Job Description:

• Advise appropriate service/repair requirements to meet customer needs.
• Act as a key communication link between customers and the workshop to ensure responsiveness.
• Monitor job progress and update customers on repair status.
• Responsible for daily intake of cars for servicing
• Provide excellent customer service to customers
• Any other ad-hoc job assigned by the supervisor

Job Requirements:

· Basic vehicle knowledge is required for this position.

· Great teammate with initiative and a positive attitude towards learning

· Self-motivated individual with a strong sense of responsibility

· Preferably, a valid class 3 driving license would be an advantage

Project Coordinator (Assistant to Project Manager)

Salary: Up to $4000

Working hours: 44hours a week

Working Location: Tanah Merah Coast Road / Changi Area

Main responsibilities:

Responsible for documenting all relevant project information, including meeting minutes, contracts, change orders, and other project-related documents.

Job Details:

1. Performing administrative duties such as scheduling meetings, minutes meeting, answering phone calls, and organizing project data.
2. Preparing and organizing project documents such as contracts, permits, specifications, and plans.
3. Communicating with project stakeholders including managers, contractors, and subcontractors to ensure they are aware of project timelines, goals, and requirements.
4. Collecting, reviewing, and tracking project progress and performance reports.
5. Updating project schedules and timelines as necessary and preparing reports that highlight project status and key metrics.
6. Ensuring that project documentation is properly filed and readily accessible for those who need to access it.
7. Coordinating with vendors to purchase supplies and materials for the construction projects.
8. Assist in creating and managing budgets and tracking expenses to ensure that all costs fall within the budget allocated for the project.
9. Assist in monitoring and maintaining project compliance with safety and regulatory standards.
10. Assisting the project team in any other duties that may arise to ensure the successful completion of the project.

Basic requirements:

1. Knowledge in construction industry will be highly advantageous.
2. Should have excellent organizational and communication skills, attention to detail, and the ability to work independently or within a team environment.
3. Knowledge of MS Office / AutoCad / Minutes of Meeting
4. Able to work closely with suppliers to identify and mitigate potential risks, ensuring a smooth and successful procurement process.
5. Candidate must possess at least a Diploma or higher in related discipline.

1.⁠ ⁠Project Planning and Management

- Develop and implement detailed project plans, including timelines, budgets, and resource allocation.

- Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.

- Monitor and report on project progress, identifying and addressing any issues or risks.

2.⁠ ⁠Logistics Coordination

- Oversee all aspects of logistics operations, including transportation, warehousing, and distribution.

- Ensure efficient and cost-effective flow of goods from suppliers to end customers.

- Optimize logistics processes to improve delivery times, reduce costs, and enhance service quality.

3.⁠ ⁠Team Leadership

- Lead and mentor project team members, providing guidance and support to achieve project objectives.

- Foster a collaborative and high-performance team environment.

- Conduct performance evaluations and identify development opportunities for team members.

4.⁠ ⁠Stakeholder Communication

- Serve as the primary point of contact for project stakeholders, including clients, suppliers, and internal departments.

- Facilitate regular communication and updates to ensure alignment and address any concerns.

- Prepare and present project status reports to senior management.

5.⁠ ⁠Budget and Resource Management

- Develop and manage project budgets, ensuring financial targets are met.

- Allocate resources effectively to maximize productivity and meet project deadlines.

- Negotiate contracts with suppliers and service providers to secure favorable terms.

6.⁠ ⁠Risk Management

- Identify potential risks and develop mitigation strategies to minimize impact on project outcomes.

- Ensure compliance with all relevant regulations, standards, and company policies.

- Conduct post-project evaluations to identify areas for improvement and implement lessons learned.

7.⁠ ⁠Technology and Innovation

- Stay updated on industry trends and advancements in logistics technology.

- Implement innovative solutions to enhance logistics operations and drive continuous improvement.

- Utilize data analytics to monitor performance metrics and make data-driven decisions.

Job Responsibilities:

• Develop and foster strong relationship with key account.
• Serve as the key liaison person between client and internal departments on request and issue resolution.
• Take ownership of key account’s new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress.
• Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews.
• Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting, as well as, present operational KPI.
• Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements.
• Review materials forecast and execute Supply Plan, analyses Key Planning Parameters to achieve a balance between Inventory and Forecast.
• Analyse Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyse the variance of demand and supply, pro-actively monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• Establish appropriate safety stock level meeting required service levels.
• Drives continuous improvement initiatives to meet inventory goals
• Reviews slow moving items, block inventories according to Excess and Obsolescence Policy.
• Effectively use ERP system to manage high number of material SKUs.
• Review work processes and initiate process improvement plans.

Job Requirements:

• Degree in Business / Operations Mgmt / Supply Chain Mgmt / Industrial Engr or related discipline.
• Preferably 2 years relevant experience in key account management, logistics, warehousing, pharmaceutical or distribution industry.
• Strong analytical, problem-solving, communication and process mapping skills.
• Working knowledge of SAP system and proficient in Microsoft® Office tools and related software.

Job Description

Responsibilities

The Environmental, Health and Safety (EHS) Engineer is responsible for developing, implementing, and continually improving company’s safety and health programs and procedures to ensure personnel and plant wide Health and Safety. This individual is required to monitor and conduct EHS audits to identify level of implementation & effectiveness of EHS management system, identify & recommend measures/approaches to close gaps/improve the management system. He/she will also be liaising with inter-departments and external organizations on EHS compliance issues.

• Supports site's compliance with WSH Regulations.
• Monitor and track timely completion of activities, initiatives and action items in Corporate SMART Reporting System, while supporting PDPR Dashboard Reporting.
• Manage and maintain the facilities to ensure compliant with local EHS regulations.
• Ensure organization meets all legal licensing requirements with regards to occupational health and safety.
• Develop and conduct inspection & audit program by identifying root causes of deficiencies and completion of preventive and corrective actions.
• Establish & lead trend analysis, audits, accident investigations and site inspections of operational procedures, facility design, equipment and materials.
• Oversee Industrial Hygiene Screening for site personnel.
• Drive & champion Behavior Based Safety System.
• Conduct trainings to educate organization of best practices and regulatory/corporate requirements when necessary.
  
  Requirements:
• Degree in Safety, Health & Environmental Engineering.
• Degree in Electrical and Electronics Engineering will be considered for the role.
• Specialist Diploma in Occupational Health & Industrial Hygiene is a plus.
• Minimum 3 years’ experience in the EHS profession. Fresh graduates will be considered for the role.
• Experience in planning, development and implementation of EHS management systems and compliance
• Lead and drive hazard identification and risk assessment methodology.
• Good knowledge of local legislation (eg. WSH/NEA/SCDF), BIZSAFE, ISO 14001 & 45001 requirements.
• Fire Safety Manager and/or WSHO is an added advantage.
• Analytical, meticulous, resourceful and able to meet tight deadlines in a fast-paced work environment.
• A team player with good communication, interpersonal and organizing skills.

Working hours

• 5 days work week, fix off on Sun and rostering off day on Sat, Tue, Wed or Thu
• Working hours: 8.30am to 6pm
• Overtime work when required
• Working Location: Changi Cargo Agents Megaplex 1

Job Scope

• To monitor closely assigned customers’ inbound shipments
• Work closely with respective overseas offices to monitor its uplift at point of export till its arrival
• Update customers promptly of delivery date and if any irregularity to inform them
• Maintain close communication with overseas offices, internal customers, authorized contractors and ground handling agents to track closely its arrival and customs clearance
• Other ad-hoc duties as assigned by his/her immediate superior and/or manager

Job Requirements

• Must be familiar with Microsoft Word and Excel
• Must be able to work independently
• Must be able to converse in English fluently through email and phone
• Must possess a sense of urgency and responsibility in work
• Outgoing personality
• Willing to learn with good attitude
• Prior work experience in this industry is not required, but will be advantageous if have

JOB DESCRIPTION

· Liaise with customers

· Deliver services that meet customer services

· Resolve customer management conflicts

· Coordinate with suppliers / contractors

· Plan delivery of services according to customer needs

· Execute appropriate solutions to address customers queries based on sales / customer management knowledge

· Manage key accounts through maintaining contact close contact with existing clients

· Research potential sales opportunities.

· Communicate requirements and activities to stakeholders

· Other Ad-hoc duties

REQUIREMENTS

· At least 3 years’ experience in related field

· Able to multi-task and work independently without much supervision

· Willing to work overtime whenever required

*Only shortlisted candidates will be notified

• Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
• Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
• When required, act as the customer SPOC and coordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
• Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
• Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside SITA, according to the customer contracts, SLAs and monitoring requirements
• To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
• Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
• Support the senior team members in the management, reporting, and coordination of day-day tasks during the absence of the Lead Engineer
• Adhere to installation guidelines and industry best practices in order to deliver quality service and infrastructure operations
• Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions where provided
• Report and escalate to the next level those problems which cannot be fixed
• Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
• Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
• Manage local suppliers in the provision of services for the SITA Service Operations centres and report on services provided to management.
• Conducts the analysis, definition, documentation and testing of application & systems enhancements
• To provide onsite support to Users during the cutover of the services
• Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
• When/where required, be contactable for escalations and support, on and on-call standby basis
• When/where required, perform assigned tasks on 12 x 7 shifts basis.

Who you are

• Degree or equivalent Diploma / Certificate in Computer Science, Electronic Engineering or equivalent
• Minimum 8 years experience in the network, and/or application/system support domain.
• Must have dealt directly with external customers delivering to SLAs.
• Exposure to ITIL and IT/network components and principles
• Demonstrated maturity in handling complex customer issues and demanding customers
• Ability to coach new joiners and to facilitate their integration into the team
• Knowledge of Airline and CAA customers use of ACM applications
• Ability to organize the activity of a team and to take ownership of issues until resolution

Provide customer service in monitoring freight to ensure timely arrival, accurate and timely customs declarations for final delivery to consignee within specified / agree timeframe.

• Follow up on inbound shipments and ensure timely delivery to consignee.
• Monitor flight/vessel arrivals and ensure timely feedback on arrival information to customer
• Ensure to meet all Pharmaceutical & Healthcare requirement as per GDP/GDPMDS regulations and directives, as required.
• Ensure that discrepancy related to shipment is reported to customers and origin offices promptly
• Complete customs competency test and able to file for customs entry whenever necessary/required
• Ensure all paperwork are in proper order that meet customer profile and comply to local rules and regulations
• Ensure Key Performance Indicators on customs entries are met within customers’ requirements. Comply with Singapore Customs / Competent Authorities rules and regulations imposed as well as adhering compliance to Expeditors policy and expectations
• Achieve 100 % customer satisfaction at all times through understanding customers’ needs and handling requirements as well as ensuring 100% compliance
• Respond to customer complaint and query with a sense of urgency and provide solution or improvement plan whenever possible.
• Answer all incoming calls promptly and politely
• Develop good rapport with the customers
• Ensure all data are entered into system timely and accurately
• Ensure that freight and handling charges are billed to customers timely and accurately
• Prepare and submit reports timely whenever required
• Take up additional tasks as required to meet department’s needs

Other skills

• Good working knowledge in computer software applications including E-Mail, Excel, Word and PowerPoint
• Good interpersonal and problem-solving skills
• Good communications skills with good command in written and spoken English

• Supporting project starting and implementation
• Managing project, budget, schedule and quality gates.
• Managing product delivery including paper work
• Reporting to customer and management on project status
• Closing project

PM shall ensure continuous contract compliance, expected GP% performance and managing changes until project closure.

Duties include responsible for facilitating and supervising day to day operations at a store and work along side

with store managers, dispathcers and drivers effectively to make sure entire operation run smoothly and drivers

able to achive delivery on time (DOT)

1. Learn and familiarize dedicated transport management system

2. Assign and optimize best routes for driver to ensure utmost optimal path are allocating for each drivers

3. Allocating task for dispatchers and make sure they execute task accodingly

4. When in need, you will need to fill in despatcher role including

4.1 Scanning QR code

4.2 Collecting totes and cooler box from basement to dispatch area

4.3 Loading goods from dispatch area to loading bay at basement for drivers to collect

5. Monitoring and ensure each driver load all the goods to van before leaving for delivery

6. Ensure all failed delivery from driver return to the person in charge at the store

7. Communiate and sync with other store managers and person in charge on dedicated communication platform to ensure operation run smoothly

8. Maintain dispatcher job results by coaching, planning, monitoring and appraising job results

Ensure the timely answering of customer sales queries, their bookings and follow up:

- By prioritizing the incoming quotes as per set guidelines

- By following the set guidelines in terms of price offering in order to win the quote

- By swiftly responding to customers ad hoc(spot) requests utilizing the Cargolux’s tools (LEAP)

- By offering multiple options on a quote, so that the customers always find a suitable one (price, time)

- By coordinating special cargo with the relevant stakeholders (RM, Global Logistics, …)

- By promoting Cargolux’s value added services

- By re-directing customers to Cargolux’s digital sales channels to increase the awareness and utilization of such channels

- By assisting customers to confirm the bookings via the digital channels upon potential failure of booking

- By requoting the customers if certain parameters of the initial quotation have changed

- By updating all sectors of a booking pre-flight

- By ensuring the booking is correctly performed, including the applicable Rates, SCC’s, Additional Charges etc.

- By ensuring that bookings, subject to compliance checks are processed prior to departure

- By pro-actively following up on pending offers

Cross divisional collaboration

- By building bridges with other departments to improve communication

- By holding regular meetings with Sales Management to share ideas, strategies, and customer behaviours

- By keeping close liaison with accounting to ensure proper invoicing and addressment of potential challenges

- By being a contact person for all questions regarding freight transport

- By liaising regularly with the Route Management Team concerning short-term pro-active sales, weaknesses and strengths in Cargolux’s network and providing feedback on market dynamics and requirements

Ensure Customer Service and Sales Activities

- By pro-actively contacting potential customers in case of short-noticed space availability

- By redirect received market information to the Sales Management
- By taking care of CVProduct & CVPricing requests in coordination with the relevant responsible team

- By coordination of CVProduct & CVPricing bookings with the appropriate internal departments according the agreed processes and in communication with the customer.

- By monitoring his/her and the teams work based on available/provided data and dashboards.

- By pro-actively starting 1st level escalationsl

- Planning and executing customer visits, if required and in coordination with Sales Management

Job summary

1) Responsible for the development of new product formulations (wet towels, liquid products and any new products that company may develop), including improvement of existing formulations.

2) Ensure that all wet towels/products comply to the relevant statutory board standards, including the submission of relevant documents.

3) To work as part of a R&D/QA/QC team.

Area of responsibilities

1) Research and develops new product formulations (wet towel, liquid products and any new products that company may develop) for local market and overseas clients including improvement of existing formulations.

2) Check and reviews product data sheet (PDS), certificate of analysis (COA), safety data sheet (SDS) and provides technical support to Sales & Marketing.

3) Conducts product validation and stability testing especially for new formulations or any major changes in existing formulations and troubleshoots quality and microbial issues.

4) Research and reviews product testing & analysis appropriate for product claims and coordinate with qualified local and overseas laboratories for final product testing.

5) Provide analytical service in the assessment and evaluation of raw materials, samples and products submitted by customers or affiliates.

6) Formulates, updates and revises, when necessary, the quality assurance systems/quality control procedures of the Company.

7) Assists, if needed, in the physico-chemical evaluation and microbial analysis of raw materials, packaging materials and finished goods.

8) Assist to investigates internal and external (customer) complaints and review the Non-Conformance Report (NCR) before submission.

9) Assist QA in Supplier’s audit in accordance with In-house Standards & Good Manufacturing Practices (GMP) standards.

10) Represents R&D Department and act as a committee member in industry certifications (i.e. ISO 9001, ISO 22301, ISO 13485, GMP, EU MDR).

11) Prepares technical documents and apply for product notifications and registrations to government agencies such as HSA, NEA etc.

12) Assist overseas manufacturing facilities (China, Indonesia) on formulations and technical documentations if needed.

13) Supervise and manage R&D/QA/QC team (training, leave approval, others).

14) Any other area of responsibilities that the company deems necessary.

Requirements

1. Degree in Chemistry/Pharmaceutical Science or any related courses.

2. Must have at least 3 years experience in Manufacturing/Product Development/Regulations.

3. Knowledge in Medical Industry will be an advantage.

1. Responsible for arrangement/co-ordination with Japanese /Local accounts for both air/sea import/export and triangle shipments.
2. Language skill both oral/written in Japanese is essential due to communication email/report are in Japanese language.
3. To prepare sales related report, quotation, monthly billing, updating in system.
4. To act and support local staff as translator to english when receiving call from Japanese clientele.
5. To resolve customer queries, complaints or conflicts.
6. Other affairs - general support to Japanese General Manager.