· Customer service executives are mainly responsible for answering customer questions through a variety of means, such as online chats, email, or phone calls.

· They answer any questions the customer may have and then redirect them to the appropriate team or department.

· Helping customers to schedule their appointment.

· Any other ad hoc duties assigned by supervisor or Management.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

• Delivering excellent service to ensure high levels of customer satisfaction.
  • Motivating the lab store team to meet objectives by training and mentoring staff.
  • Work with the Procurement Head business strategies to attract new customers, expand store traffic, and enhance profitability.
  • Hiring, training, and overseeing new staff.
  • Responding to customer complaints and concerns in a professional manner.
  • Ensuring store compliance with health and safety regulations.
  • Developing and arranging promotional material and in-store displays.
  • Preparing detailed reports on buying trends, customer requirements, and profits.
  • Undertaking store administration duties such as managing store budgets and updating financial records.
  • Monitoring inventory levels and ordering new items.
  • Ensure all operations are conducted within recognized industry health and safety regulations.
  • Devise metrics to measure lab store status and report these figures during monthly management meetings.
  • Conduct internal audits to ensure compliance with health and safety regulations

Qualifications

• General degree, preferably in Supply Chain or Logistics
  • At Least 1 year of relevant Lab Supplies Store or Procurement experience
  • Good interpersonal, communication and people management skills
  • Result oriented, strong attention to details and time management skills
  • Demonstrates commitment to teamwork with good analytical and project mgt skills
  • Experience as a change agent in an organization
  • Familiar with B2B or B2C system
  • Financial and Business Savvy
  • Proficient in Microsoft Office, BI tools.

The job-holder is responsible to ensure personalised, specialised and cost-effective care is provided by nursing staff to patients, in accordance to established hospital policies and procedures,standards of nursing care and practices. Responsible for the effective and efficient running of the ward/department assigned. The job-holder is responsible to ensure personalised, specialised and cost-effective care is provided by nursing staff to patients, in accordance to established hospital policies and procedures,standards of nursing care and practices. Responsible for the effective and efficient running of the ward/department assigned.

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

As a Service Associate - Stewarding (house steward), we rely on you to

• Cleaning and maintenance of assigned F&B equipment and kitchens
• Ensure that correct procedures are followed
• Prepare adequate and appropriate equipment for F&B
• Follow hotel's hygiene and sanitation standards during duties

We are looking for someone who:

• Preferably has experience working in a hotel background
• Must be a friendly, helpful and trustworthy leader
• Enjoys planning, organizing and problem solving
• Enjoys being challenged
• Committed to maintaining quality standards
• Willing to work shifts

If you are the right person, what are you waiting for? Click the apply button now!

Responsibilities:

• Lead the design and delivery of change and improvement plans and projects which support the goals of Acclivis’ clients other key strategic initiatives
• Re-engineer digital workflows and improvements and lead the re-architecture/re-design of apps and services to materialise process improvements
• Prototype new solutions that leverage ServiceNow modules ITSM, CSM, Asset, SLM/SLA, Service Catalogue, Service Portal, Knowledge, Discovery, Performance Analytics, Service Mapping, Event Management Integration, Mobile UI, Chat/Connect
• Collaborate in cross-functional teams for better customer enablement
• Define project scopes, objectives and deliverables to achieve launch and implementation within timeline and budget
• Scope and implement tools to monitor application responsiveness, increase automation and reduced downtime to better achieve SLAs.
• Lead and/or perform third-party Management/Integration with other ITSM tools & 3rd Party tools

Requirements:

• ITIL Expert preferred
• Understanding of the IT infra and handled infra projects as Service Delivery Manager in past
• Knowledge of Server & Network management
• Working knowledge and experience with ServiceNow development/ customization/enhancements.
• Understanding of foundational concepts and able to navigate the relationships between ITSM Processes, IT Service Management Process requirements, and business/IT management needs that are moderate in nature which may span multiple ITSM Processes
• Excellent problem-solving and analytical skills
• Excellent interpersonal and leadership skills

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

As a Service Associate - Housekeeping Coordinator, we rely on you to

• Co-ordinates all calls received in the Housekeeping department to ensure proper recording and follow-up.
• Attends to all guest requests within the stipulated standard of the hotel.
• Assists all administrative duties in Housekeeping.
• Updates and prepares proper documents for filling.

We are looking for someone who:

• Fully understands room operations
• Detail-focused and guest-oriented
• Has strong interpersonal skills
• Enjoys problem solving with a can-do attitude

If you are the right person, what are you waiting for? Click the apply button now!

A Singapore Service company dealing with Industrial Marking & Coding Equipment has the following position open:

CUSTOMER SERVICE SPECIALIST

Reports to Sales Manager

Responsibilities:

A. Marketing

Making/Answering calls to/from potential clients and arrange for visit

B. Customer Service

Customer Support - Inhouse

Sales Support - liaise with customer

- Queries/quotations for Sales, Parts, or Consumables

- Prep sales invoice, packing and shipment

Service Support - liaise with customers

- service scheduling, quotations

- service job status to customers.

Requirements

Able to work with CRM systems & Google Suite

Self-motivated with good communication skills

ITE or Poly with IT background is an asset

Our Offer

Salary + Transport Allowance

Competitive Package

Training will be provided

Job Description

• Plans and secures the organisation’s manpower.
• Designs the employee value proposition (EVP) and talent outreach plans to source for potential candidates.
• Determines cost-efficient and robust assessment and selection tools to identify the right candidates for hire.
• Establishes processes and guidelines to onboard new hires.
• Coaches and works with business stakeholders to facilitate the assimilation of new hires into the organisation to help them become effective contributors readily.
• Responsible for managing the talent attraction team operations and performance and integrating Skills Frameworks into the talent attraction programmes and initiatives under the team’s purview.
• Explore new ideas and possibilities and to evaluate them in a methodical and systematic manner to make decisions and manage resources effectively.
• A confident communicator and possesses the ability to build and leverage strong relationships with others to achieve desired objectives.

Skills and Competencies

• Min Diploma/ Bachelor’s degree, preferably in Human Resource Management.
• Min 4 years of experience as Talent Attraction Manager, or relevant experience in recruitment.
• Familiarity with various sourcing tools, social media platforms, and professional networks.
• Possess strong research skills and a passion for discovering top talent.
• Highly motivated and detail-oriented individual
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Highly skilled with modern sourcing and recruiting techniques.
• Good understanding of the labour market and local regulatory requirements such as Employment Act, etc.
• Meticulous, proactive, resilient, people-oriented, and passionate in meeting people.
• A leader, a team player and able to work independently with minimal supervision.

Who We Are

At Inchcape Singapore, we operate a multi-brand vertically integrated business model, distributing and retailing world leading marques. We pride ourselves on the amazing team, products and services that we have built and represent. The driver behind our growth and reliable brand is OUR PEOPLE.

Job Responsibilities

Accounts Payable

• Manage and monitor the work performed by GBS, ensure accuracy and completeness in accordance with accounting principles and all relevant regulations, laws and standards, smooth month end/year end closing and no material adjustment raised by auditor. This includes review the transaction, journal, accounts reclassification, accrual etc.
• Monitor the creditor aging report closely and ensure no overpaid & overdue invoice which will jeopardize company reputation.
• Manage escalation point on Open PO, GRIR and resolve the long outstanding.
• Review the hedging request submitted by GBS and ensure we have sufficient coverage and reduce the currency risk exposure.
• Key contact to resolve any invoice or payment discrepancy issue with GBS, external party(vendor), business operation.
• Key person to deal with any audit issue related to Accounts Payable function include external audit, any regulatory bodies or internal audit team.
• Treasury support for cashflow forecast, change of bank authorisers, banker guarantee application etc

Accounts Receivable

• Manage and monitor the work performed by GBS, ensure accuracy and completeness in accordance with accounting principles and all relevant regulations, laws and standards, smooth month end/year end closing and no material adjustment raised by auditor. This includes review the transaction, journal, receipt allocation/application, debtor provision, till control recon etc.
• Monitor the debtor aging report closely, minimise the overdue debtor.
• Review balance sheet schedules relating to accounts receivable functions include bank reconciliation and follow up the aged item with GBS and business operation.
• Key contact to resolve any invoice or collection discrepancy issue with GBS, external party(customer), business operation.
• Key person to deal with any audit issue related to Accounts Receivable function include external audit, any regulatory bodies or internal audit team.

Others

• Provide technical expertise and advice on accounting related matters to GBS, business operation.
• Lead and drive SAP ERP system implementation / new business development and recommend improvements to workflow and processes.
• Other ad-hoc duties as required and/or assigned.

Job Requirements

• Bachelor's degree in Accounting. CPA is a plus.
• Strong technical accounting background and with supervsiory experience.
• At least five years relevant experience is required. Past experience in a shared service environment is preferred.
• Proficiency with Microsoft Office applications, i.e. Microsoft Excel, Power point and Word especially good command of advance Microsoft Excel formulas and functions.
• A hands-on leader with demonstrated skill in leading, building and nurturing finance teams to support business strategies and goals.
• Strong organisational, problem-solving and analytical skills
• Excellent written and verbal communication skills, including ability to interact effectively with all levels within the organization.
• Good time management to meet deadline and able to multitask in a dynamic and fast-paced environment.
• High level of motivation, enthusiastic and proactive.
• Ability to identify process improvement opportunities and make it happen.

Salon Manager Job Description

We are looking to employ an efficient and highly skilled salon manager to oversee all salon operations. The salon manager's responsibilities include enforcing staff compliance with the salon’s health and safety policies, identifying ways to increase salon revenue, and ensuring that salon equipment is serviced and repaired as needed. You should also be able to provide the salon owner with regular updates on salon activities.

To be successful as a Salon Manager, you should demonstrate strong management and leadership skills and be able to motivate staff to achieve salon goals. Ultimately, an exceptional Salon Manager should achieve excellent customer service by ensuring that clients have pleasant salon experiences.

Salon Manager Responsibilities:

Providing all services offered by the salon, which includes hair cutting and styling as well as hair removal and beauty treatments.

Recruiting salon staff that meets mandatory educational and licensing requirements.

Preparing work schedules for salon staff.

Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance.

Monitoring salon supplies and equipment and ordering new stock as needed.

Creating and distributing promotional material to attract new clients.

Addressing and resolving client complaints regarding salon services and employee behavior.

Processing clients’ payments and maintaining accurate financial records.

Ensuring that the salon is clean and well-maintained at all times.

Salon Manager Requirements:

Proven experience managing a salon.

Proficient in all microsoft office applications.

The ability to work in a fast-paced environment.

Excellent organizational skills.

Strong management and leadership skills.

Effective communication skills.

Exceptional customer service skills.

As we continue to grow, we are seeking a talented and experienced Assistant HR Manager to lead our Recruitment Division. If you are passionate about human resources, thrive in a fast-paced environment, and have a proven track record in recruitment, we want to hear from you!

Responsibilities:

Recruitment Leadership:

• Lead and manage the recruitment team to ensure the acquisition of top talent.
• Develop and implement effective recruitment strategies to meet the organization's hiring needs.

Strategic Planning:

• Collaborate with senior management to align recruitment strategies with overall business objectives.
• Analyze workforce trends and provide insights to support strategic workforce planning.

Candidate Experience:

• Oversee the candidate experience from application to onboarding, ensuring a positive and professional experience for all candidates.

HR Operations:

• Collaborate with other HR functions to streamline HR processes and ensure compliance with relevant employment laws and regulations.

Reporting and Analytics:

• Develop and maintain recruitment metrics and analytics to measure the effectiveness of recruitment strategies.
• 
  

Qualifications:

• Bachelor's degree in Human Resources or a related field.
• 2 years of proven experience in recruitment, with [X] years in a leadership role.
• Strong knowledge of HR best practices and employment laws.
• Excellent communication and interpersonal skills.
• Proven ability to build and maintain positive relationships with internal and external stakeholders.

If you are a strategic thinker with a passion for recruitment and a proven track record of success, we invite you to apply.

To apply, please submit your resume and a cover letter detailing your relevant experience to [[email protected]].

We are looking for experienced teacher/tutor to teach Primary or Secondary subjects

Who are we looking for?

• Someone with a diploma or a Bachelor degree
• Has experienced in teaching the subject.
• At least 2 Year(s) of working experience in the related field. Someone who has experience working in a tuition centre will be a bonus.
• Enthusiastic, patient and passionate in helping students to excel
• Dedicated and a team player

The role:

• Prepare materials and curriculum
• Conduct lessons
• Evaluate and monitor students’ progress
• Assess each child’s educational and development needs

Other Information:

• Location: near Clementi/ Yew Tee/ Yishun/ Serangoon MRT
• This can be a part time (3 or 4 day week) or a full time (5 day week) with 1 weekend.
• Working hours: weekday 1 pm to 9pm; weekend 8.45am to 6pm
• Salary commensurate with qualifications and experience
• Annual leave & medical

Interested applicants, please send your resume to us by detailing your qualification and experience, and expected salary.

Job: Clinic Assistant

Gleneagles Medical Centre

Endocrinology Clinic

Working hours:
M-F: 8.30 – 5.30pm
S: 8.30-1pm

Job scope:
- Front desk duties including registration, ushering patients, payment processing, coordination of appointments for patients , scanning of documents, basic dispensing of medications, etc…
- Administrative duties such as - handling of basic bills such as checking of hospital bills, bills to the clinic or credit card bills; filling and scanning of patient’s information and results
- Basic stock taking of drugs in the clinic
- Assisting the doctor with procedures

Requirements for the job:

- O levels and above or Nitec Nursing

- Knowledge of Mandarin and English compulsory, if possible can converse in Bahasa Melayu or Bahasa Indonesia

- Experience not required but must be:

o Willing to learn

o Capable of handling computers eg emails, Microsoft word

o Capable of using smart phones eg sending text messages, whatspp

o Experience with clinic assist software is preferable, if not, ability and willingness to be able to learn how to use it. Hence has to be comfortable with computers and IT

- Able to multitask and prioritise work

- Good organisational skills

- Team player

- Good social skills as dealing with patients

- Able to work independently

Salary:

- Commensurate with skills – from $1800 onwards

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

As a Service Associate - Front Office, we rely on you to:

• Provide a best-fit solution to fulfil the customer needs
• Ensure smooth efficient guest services at all times
• Assist in enhancing the guest satisfaction scores of the hotel

We are looking for someone who:

• Takes pride in being a hotelier
• Loves interacting with guests
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

If you are the right person, what are you waiting for? Click the apply button now!

Job Description - HR Manager

Talent Acquisition and Management:

• Lead end-to-end talent acquisition efforts for assigned departments, managing the recruitment life cycle from sourcing to onboarding.
• Oversee talent development programs, including training initiatives, and actively participate in succession planning.

Performance Management:

• Facilitate the performance review process, ensuring fair and objective evaluations.
• Provide guidance to Managers on candidate selection, performance improvement plans, and resolution of employee relations issues.

Employee Relations and Payroll:

• Serve as the main point of contact for employee concerns, fostering a positive work environment.
• Handle on-hand payroll responsibilities, ensuring accurate and timely processing of payroll.
• Manage benefits administration and resolve payroll-related inquiries from employees.

Compliance and HR Operations:

• Ensure compliance with employment laws, company policies, and payroll regulations.
• Manage HR administrative tasks, including recruitment processes and leave management.
• Implement and optimize HR systems and processes to enhance overall HR efficiency.
• Serve as the Management Representative (MR) for ISO 9001 internal audits.

Payroll Administration:

• Administer and process payroll for employees, ensuring accuracy and compliance with relevant regulations.
• Stay updated on payroll tax laws and regulations to ensure accurate payroll deductions and filings.

Communication and Training:

• Effectively communicate HR policies, payroll procedures, and initiatives to employees and management.

Job Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Minimum of 3 years of HR experience, preferably in a HR & business partner role.
• Hands-on payroll experience is a MUST.
• Strong knowledge of employment law, compensation, organizational planning, employee relations, and training.
• Excellent communication, leadership, and planning skills.
• Ability to work in a fast-paced and demanding environment and manage multiple priorities.
• SHRM-CP or SHRM-SCP certification is a plus.

Job Description:

1. Global Game Developer Collaboration: Build positive collaborations with game developers worldwide, seeking partnership opportunities, and expanding the company's strategic cooperation in the game publishing domain.

2. Team Building: Lead and inspire a multicultural team, aiding the company in achieving globalization. Ensure cohesive teamwork, working towards common goals in the global market.

3. Formulate Overseas Publishing Strategy: Determine and execute the publishing strategy for games in international markets, including market positioning, channel selection, and promotional strategies. Ensure the publishing strategy aligns with the characteristics of the global market.

4. Market Analysis and Insight: Deeply understand the global game market, analyse competitors, and provide real-time feedback on market trends and opportunities. Guide the company in making flexible strategies to respond to market changes using data analysis and market research.

5. Brand Promotion: Develop and execute international marketing plans to enhance the visibility and user engagement of the games globally. Use various promotional methods to shape the game brand image and encourage user attention and participation.

6. Product Optimization: Assist partners in refining products to increase the success rate of product publishing. Provide targeted product improvement suggestions based on a thorough understanding of market demand and user feedback.

7. Participation in Industry Events: Attend global game industry-related events and exhibitions, establish industry relationships, and expand the company's influence and collaboration opportunities in the global gaming community. Actively engage in industry activities to stay informed about the latest trends and identify potential partners.

Job Requirements:

1. Gaming Industry Experience: Extensive work experience in the gaming industry, demonstrating a profound understanding of the global gaming market.

2. Team Leadership: Outstanding leadership and management skills, capable of inspiring team enthusiasm and fostering a collaborative spirit.

3. International Market Experience: Experience working in overseas markets, familiarity with the business environment, and culture of the global gaming market.

4. Partnership Building: Exceptional skills in building and maintaining partner relationships, capable of establishing strong ties with global distribution channels.

5. Innovative Thinking: Possess innovative thinking and problem-solving skills, adapt quickly to market changes, and propose corresponding adjustment strategies.

6. Market Insight: Sharp insight into global gaming market trends and opportunities, capable of formulating corresponding business development plans.

7. Fluent in English: Fluent English communication skills to effectively communicate within a multinational team and with partners.

Responsibilities:

Work with Chief Corporate Officer and the team to manage the company’s Corporate Communications, Branding, Marketing and Investor Relations functions, including, but not limited to the following:

• Formulate internal and external communications strategies, develop relevant communications materials including press releases, presentations, websites and corporate collaterals, and manage both traditional and digital communication channels.
• Build long-term relationships with key stakeholders, strategic partners, investment community and the media.
• Brand guardian to promote the Company’s image and support regional teams in communications, marketing events and project launches.
• Plan, organise and execute large-scale corporate events, and drive corporate-level corporate social responsibility engagements and campaigns
• Assist in special projects when required.
• Any other duties assigned.

Requirements:

• Degree holder, preferably in Mass Communications/Literary Arts/ New Media/Marketing or equivalent.
• At least 6 years of relevant working experience in dealing with corporate communications and media.
• Exceptional communication, writing, copywriting and editing skills with strong critical thinking skills.
• Strong command of English
• IT Savvy, in-tune with digital economy and familiar with managing digital public relations platforms.
• Proficiency in Microsoft PowerPoint and Adobe Illustrator and Photoshop (photo and video editing skills are an asset).
• Outstanding event organisation and planning skills.
• Good artistic flair and familiar with executing Corporate Identity, Advertisements and Corporate Collaterals.
• A team player who is mature, meticulous, dedicated, enjoy challenges and able to multi-task.

This role will Ensure products manufactured by contract manufacturer meet all defined specifications and are developed and manufactured in compliance with all applicable quality system requirements and provide leadership to work with different Medtronic entities and set up the strong relationship to support the implementation of Quality Systems for the new entity in implementing China localization strategy.

Primary Responsibilities

• Set up the Quality Systems to it meets Singapore, China and requirement countries requirement.
• Establishes quality programs and initiatives to ensure products and assemblies are developed and manufactured per applicable requirements.
• Establish strong supplier control and Quality oversight over suppliers and Medtronic entities.
• Driving continual and preventive improvement of quality management systems in supporting the conformity of process and product quality.
• Supports and develops systems for the identification, analysis, correction, and prevention of quality issues.
• Contributes quality expertise to product development and manufacturing transfers including working closely with suppliers to implement robust manufacturing processes and Quality oversight.
• Oversees and lead key quality systems processes to ensure its effectiveness which includes Design Control, Supplier Controls, Quality Planning, Document Controls, Training, Audits, Change Controls, Nonconformance CAPA, Manage External Requirement, etc.
• Leads the site audit readiness and manages, conducts and coordinates external (Singapore, China, ISO, etc.) audits.
• Take preventive actions to improve the compliance and effectiveness of Quality Management Systems by proactive learning from other sites and best practices from the industry.
• Provides QA support, participate and collaborate with Operating Units improvement program
• Works with local management team members in developing long and short-term quality goals and strategies.
• CAPA board memberParticipate in CAPA and board meetings to review the trending of all input sources and determine if any further action is needed
  Perform review on the CAPA investigation, action plan and effectiveness to determine if CAPA process requirement are fulfilled.
• Represents the new entities to collaborate with peers across all Operating Units for global quality initiatives and works closely with peers on similar quality concerns between Medtronic sites

Qualifications - External

Must Haves

• Bachelors Degree required
• Minimum of 5 years of relevant experience, or advanced degree with a minimum of 3 years of relevant experience

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

As a Service Associate - Concierge, we rely on you to

• Provide a personalised guest service
• Create a memorable experience for the guests
• Engage with guests and enhance the service based on their feedback
• Assist with any issues or problems

We are looking for someone who:

• Takes pride in being a hotelier
• Loves interacting with guests and customers
• Is a self-starter and a team player
• Loves being creative with an eye for detail
• Enjoys crafting best-fit solutions for the guests
• Has no fear of new challenge

If you are the right person, what are you waiting for? Click the apply button now!

Our Company would like to hire General MANAGER with the following citerior:

1) able to handle wholesales products for shipping.

2) knowledge of marine port procedure

3) take up phone call for marine customer

4) must be a team player

5) need to perform shift duties and standby duties

6) able to handle stress

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Understand our salon products & services.

• Coordinating the implementation of the Safe Management Measures for the store.

• Maintain the cleanliness of the shop area & understanding the importance of hygiene and cleanliness of the shop.

• Ability to handle customers' requests and complaints with grace.

• Establish contact and developing relationships with customers.

• Recommend hairstyle, coloring and treatment, according to the client’s preference.

• Hands-on experience in coloring, rebonding, hair setting, hair perm techniques.

• Style customer's hair to desired effect, including shaping, curling, cutting, trimming, setting, etc.

• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)

• Update client records with contact and billing details, appointments and services offered.

• ordering and replenishing supplies, completing accounting duties, adhering to hygiene standards, and overseeing customer service.

• Inform clients about new services, Promotions and discounts.

• Liaise with external Marketing Company on the Salon promotion campaign & advertising.

Requirements:

• Minimum 5 year working experience.

• Good interpersonal and communication skills.

• Friendly, outgoing, creative mindset and a good eye for design.

• Able to work any shift or split shift

• Able to work OT on weekends and public holiday.
Must be able to work extra hours or weekend if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

An exciting role within our Customer and Service Excellence team that supports the GetGo Singapore community. Reporting to the Community Management Team Lead, you will have the opportunity to work closely with various business functions such as Finance, Customer Experience and Enforcement. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Proactively support our users in lost and found cases and ensure log entries are accurate
• Review, resolve, and respond to GetGo customer(s) disputes submission within a defined timeframe
• Process reimbursement submissions by users and ensure accurate verification
• Verification process includes verifying photo evidence submitted to match booking records
• Correspond with users to request for additional information, i.e. photo evidence, booking or payment details
• Execute exceptional handling for pre-defined cases referencing on existing procedures and processes
• Manage reimbursement and disputes using Google Sheets, and instruct Finance to process reimbursement payments once verification is complete

Who We Are Looking For

• Passionate team member who loves to serve!
• Currently pursuing or recently completed a Diploma / Degree in Business Administration, Communications, or related field
• Able to commit for at least 3 months period
• Excellent written and verbal communication skills
• Ability to adapt quickly to changing circumstances and flexible in work approach
• Proficient in MS Office, Adobe and Google Suite applications

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Get it going!
• Stay curious and humble
• Drive innovation & improvement
• Keep it simple
• Empathise deeply
• Collaborate for success
• Enjoy the ride

COMPANY DESCRIPTION

About BW Group

BW Group is a leading global maritime company involved in shipping, floating infrastructure, deepwater oil & gas production, and new sustainable technologies. Founded in 1955 by Sir YK Pao, BW controls a fleet of over 490 vessels transporting oil, gas and dry commodities, with its 200 LNG and LPG ships constituting the largest gas fleet in the world. In the renewables space, the group has investments in solar, wind, batteries, biofuels and water treatment. BW is proud to be listed as one of Forbes Worlds Best Employers 2023.

Are you ready to make an impact?

What drives us is our mission to deliver energy for the world today, and to find solutions for tomorrow. If you want to make lives better around the world by providing access to energy, while working on sustainability and decarbonisation, wed like to hear from you. Working at BW you will feel the pulse of the world each day. If something happens in the world, we feel it, and you can play your part by anticipating and responding to it. Our high-performing teams are drawn to BW by the global nature of our work and the satisfaction of working with collaborative people who inspire each other to deliver exceptional results.

RESPONSIBILITIES

We are seeking a highly motivated and detail-oriented Communications and Branding Assistant Manager to join our small and dynamic Communications and Branding team. This is a newly created role that reports to the Head of Communications with a focus on BW Group and some of the Groups privately held affiliates. This exciting opportunity is ideal for someone looking to advance their career in communications, contributing to a high-performing team in a fast-paced multinational environment. We work hard but we like to have fun too!

Your responsibilities will include:

• Support corporate communications for BW Group and some of its affiliates with timely, relevant, and engaging content and visuals.
• Support, draft and contribute to the Groups annual Sustainability Report.
• Support, draft and contribute to World Horizon, the Groups bi-annual publication.
• Assist with press releases and media inquiries.
• Assist in maritime crisis communications in conjunction with the Head of Communications and a third-party partner agency.
• Create and execute digital communications campaigns to engage internal/external stakeholders and enhance the company's online presence e.g. LinkedIn
• Oversee social media platforms and the BW Group website.
• Plan and draft internal communications to keep employees informed about company news, achievements, and initiatives.
• Provide support for company events, industry forums and exhibitions (e.g. take photos and prepare videos).
• Manage BW Groups creative assets and media library.
• Develop relationships with third-party providers (web agency, design partners etc.).
• Update distribution lists, raise Purchasing Orders and process third-party invoices.
• Ensure consistency in messaging and branding across all print/online communications platforms.
• Support ad-hoc and unplanned communication and branding requests.

To succeed in this role, you will demonstrate the below:

• Minimum three years working in corporate communications (preferably a global organisation, or in the maritime or energy industry)
• Driven and self-motivated, thrives in a fast-paced international work environment.
• Excellent verbal and written communication skills. Ability to adapt and design content for internal/external audiences and channels, breaking down complex topics into clear, compelling, easy-to-understand content.
• Excellent copywriting and copyediting skills
• A positive can-do attitude.
• Able to work efficiently under pressure on multiple priorities and deliver work under tight deadlines.
• Creative, proactive and resourceful, able to work independently.
• A creative thinker with high attention to detail
• Strong planning, organisation and time management skills to efficiently manage deadlines.
• Collaborative, reliable team player with a sense of ownership for work tasks assigned.
• Discretion in handling confidential matters and cultural awareness in navigating diverse business environments.
• Professionalism in stakeholder management, especially working with senior stakeholders in various industries.
• Experience in managing digital communications/social media e.g. LinkedIn
• Proficient in MS Office applications, communication tools and media monitoring tools.
• Good eye for design. Proficient with content creation and photo editing tools e.g. Canva.

Education qualifications:

• Bachelor degree in Business, Communications, Public Relations, Journalism, or a related field.
• Additional certification and/or training in crisis communication, media relations, or relevant areas will be an advantage.
• Journalism/ editorial experience will be a bonus.

At BW, we offer challenging work in an international environment with a team of dedicated and competent colleagues. We recognise that the success of BW rests with each employees ability to provide the necessary skills and confidence within the team, and our training is tailored to suit individual needs and career aspirations.

Vision:Best on Water

Mission:We deliver energy for the world today, and find solutions for tomorrow

Values

• Collaborative
• Ambitious
• Reliable
• Enduring

If our values resonate with you and you think you can contribute, we would be delighted to hear from you!

Don't meet every single requirement? At BW, we value diversity and the unique experiences that people from different backgrounds bring to our business. We welcome you to apply for the role even if you don't fully meet all the listed requirements, especially if you are passionate about building an inclusive culture where we strive to be our best. You may be just the right candidate!

Information for Recruitment Agencies:

BW endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, BW operates a preferred supplier list (PSL) and will not be accepting unsolicited applications from non-PSL agencies for this role.

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for Assistant Outlet Manager (F&B) to join our Fun and Vibrant team.

As a Assistant Outlet Manager (F&B), we rely on you to

• Assistant Outlet Manager with daily operations
• Monitor and analysis levels of guests satisfaction and maximize guests' returns
• Conduct training and performance appraisal for team members
• Monitors cleanliness & hygiene standards required by HACCP / SFSMS
• Perform any other duties as and when assigned.

We are looking for someone who

• Relevant experience with similar capacity for at least 4 years
• Good communication and people management skills
• Strong organizational skills with ability to multi-task
• Able to communicate priorities and drives departmental goals and results

If you are the right person, what are you waiting for? Click the apply button now!