[What you will be working on]

You will be required to:

• Lead and supervise a team of support staff in day-to-day operations, key systems and customer service touch-points (Counter, Call Centre and Email), and any new touch-points created
• Execute daily work at assigned touchpoint(s) through understanding of customer service policies, work processes and use of systems (e.g. Telephony, Customer Relationship Management, Queue Management, etc.)
• Attend to customer feedback, complaints and compliments
• Coordinate and liaise with various stakeholders (internal/external) for intakes and support department projects and prepare related reports for submission.
• Help manage the social media platforms and QSM system.
• Assist and support any other projects/events/duties as assigned within the department

[What we are looking for]

• You should be a team player with at least three years’ experience in the service industry
• You should be IT Savvy with a knowledge of CRM systems, have an affinity for learning, exploring and applying technological and digital solutions to the workplace
• You should also have proven administrative and organisational skills, as well as excellent interpersonal, written and oral communication skills
• You should be able to lead/supervise a team of support/counter staff

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

Key duties and responsibility that need to be performned to meet the primary objective of the job.This will include the important result areas (what along with the rationale (why).

- Relationship manager to assigned divisions within the district.

- Work closely with the Constituency Offices of assigned divisions in providing social and employment assistance to the needy within the division.

- Attend CDC, CCC and social services-related meetings/events to provide prompt and direct service to stakeholders in assigned divisions.

- Develop an in-depted knowledge of the characteristics of each of the assigned division in the district and identifies opportunities for collaboration.

- Assist Team Leader in executing plans for the development of CDC to achieve community goals.

- Develop and execute district level CDC projects and joint-projects with CDC community partners such as Grassroots Organisations, community partners, schools, government bodies and non-government organisaitns.

- Engage in research, needs assessments, and gather data to build institutional knowledge to enhance effectiveness of CDC projects.

- Provide administrative/logistical support to projects organisaed by PA Headquarters.

- Provide administrative/logistical support and guidance to the Standing Committees and project joint partners to facilitate effective implementation of their activities.

- Provide accurate record of the Standing Committee meetings in minutes.

Other Duties:

Other Ad Hoc duties not covered under main responsibilities and duties.

- Cover the duties of Team Leader (Projects) during his/her absence

- Performs other duties as assigned by senior officers

Job Summary:

This is an exciting role for the right talent who is passionate about technology and being at the forefront of innovation to bring about greater value to our customers. You will work on security services with heavy emphasis on Smart Nation-type tech applications, cloud and industrial internet-of-things.

Our services are designed to be disruptive and go against the conventional security service norms. Therefore we require a dynamic sales talent with strong entrepreneurial spirit that can pass on their enthusiasm to change the mindset of our customers.

Having experience in security will be a bonus but it is not a mandatory requirement. Attitude and willingness to learn are more important qualities to us. Applicants with experience doing cold-calls and cold approach (e.g. insurance or property selling) are welcome to apply.

Job Responsibilities:

• Leads generation and opportunity development
• Contact and pitch to customers to achieve sales targets
• Build strong and long term customer relationship
• Management of key accounts
• Development of new sales from new or existing customers
• Collaborate with internal teams for solutions
• Ensure prompt pre and post sales experience of customers
• Bi-Monthly educational session with customer groups
• Meeting the performance KPIs

Job Requirements:

• Preferred 2 years of sales experience (Prior experience in construction or finance industry will be a bonus)
• Experience in System Integrator environment
• Good interpersonal skills
• Systematic approach to opportunity development
• Proven ability in developing new sales
• Good experience in current account management and negotiation
• Energetic, dynamic, independent and driven

Responsibilities:

• Oversee the whole process of service cum maintenance workflow
• Front line contact with client representatives on all service/maintenance related issues
• Liaise with internal stakeholders on the delivery of resources and work scope to customers
• Lead a team of service team members
• Oversee the hiring of new candidates
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships
• Possess a knowledge base of each client's business, organization and objectives
• Be responsible for operationally managing multiple aspects of the team.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks

Requirements:

• Nitec in Electrical/Electronic Engineering with at least 5 years working experience
• Hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must
• Hands-on experience in security system configuration, application programming and integration with third-party systems will be an advantage
• Technology savvy (hardware & software)
• Excellent problem solving skills
• Strong verbal and written communication skills
• Must be a team player
• Customer service and business orientated with good initiative and adaptability
• Transport allowances will be provided if you possess own vehicle. Otherwise, transport expenses will be reimbursed

The role holder, reporting to the Financial Controller, is responsible for leading and managing the Finance Shared Services Accounts Payable (AP) team to deliver quality services and improve the overall efficiency of AP operations.

Key Responsibilities:

• Lead the establishment of a Finance Accounts Payable Shared Services Department in Singapore.
• Proactively manage and monitor the Group’s Accounts Payable (AP) function to drive accuracy and timeliness of all transactions.
• Key point of contact for the Group’s Procure-to-Payment process.
• Perform monthly Suppliers Statement of Accounts reconciliation and accruals.
• Support and collaborate with internal stakeholders in all areas of AP processes, with the objective of improving operational efficiency.
• Maintain and establish AP policies and procedures for easy guidance and implementation.
• Continuously structure, standardise and optimise financial processes and system to ensure optimum efficiency.
• Lead and motivate a new team to provide high quality services and stipulated turnaround time.

Others

• Assist in the implementation of new ERP system with primary focus on the Accounts Payable modules.
• Ad-hoc duties as assigned.

The Ideal Candidate Should Possess the Following:

Qualification and Experience

• Qualified ACCA / CA with at least 8 years’ experience in Finance and 3 years’ experience in a leadership role

Knowledge and Skills

• Strong knowledge of AP processes with experience in setting up AP shared services.
• Knowledge of Esker and Vendor Invoice Management.
• Strong collaboration mindset as this role requires working with many stakeholders in areas of improvement, compliance with SOPs, suppliers and rectifying payment issues.
• Excellent problem-solving skills and the ability to independently prioritize multiple tasks and bring projects to completion.
• Must be able to lead, motivate and develop the team members and be ready to cover any open positions.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

You will perform clinical screening and assess suitability of referrals for tissue donation. You will provide support to the tissue recovery team through collection and interpretation of background information, including medical histories and other relevant information on deceased persons. You will liaise with families regarding tissue donation and ensure that the families are well supported throughout the process.

You will be collaborating closely with relevant stakeholders to ensure the timely acquisition of necessary authorisations and consent mandated by legal requirements and ensure strict compliance with required standards throughout the recovery process. You will ensure the distribution of tissues are carried out in accordance with the guidelines by each programme/MOH. You will update the registry for every referral case, collate and disseminate statistical data for the tissue bank as required.

You will participate in activities and outreach efforts aimed at raising awareness about tissue donation among the general public and be involved in transplant tissue bank education for healthcare professionals, students (medical, nursing, and allied health) and overseas visitors. You will also assist with maintaining the Standard Operating Procedures and guidelines that comply with established legal frameworks and accreditation bodies, as well as participate in research related to tissue transplantation.

Requirements:

• Bachelor’s Degree in Psychology, Social Work, Nursing, Healthcare, Life Sciences or equivalent, preferably with 1 to 2 years of working experience. Fresh graduates are welcome to apply.
• Demonstrate the ability to work independently with strong interpersonal skills, initiative, and a pleasant disposition.
• Ability to manage a multidisciplinary team within a time-sensitive environment.
• Willingness to be on-call on a rotational basis.

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 5,500.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 5,500.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

Reporting Line :Marketing Manager

Job Responsibilities

• Assist in planning, creating, and running online and offline marketing campaigns to boost brand recognition and leads.
• Develop and share SEO-optimized content, including blogs, across social media platforms.
• Manage social channels, engage with the audience, and enhance brand affinity.
• Manage website content using CMS, ensuring SEO optimisation and analysing performance.
• Assist in crafting offline materials like brochures and sales tools.
• Involve in event planning and execution, both online and physical.
• Support CRM campaigns through data segmentation.
• Monitor marketing expenditure and offer insights into return on investment.

Job Requirements

• Bachelor’s degree in business, Marketing, or related field.
• Minimum 2 years experience, ideally in retail.
• Strong grasp of SEO and web analytics.
• Excellent communication and problem-solving skills.
• Detail-oriented and organised.
• Able to manage time and tasks effectively in a fast-paced environment.

COMPETENCIES:

• Effective Communication
• Analytical skills
• Critical Thinkers
• Technical Savvy
• Public Relations
• Project Management
• Event Management
• Market Research & Analysis
• Teamwork
• Liaison & Networking
• Reliability
• Integrity
• Action/result orientated

*This role's designation, whether Senior Marketing Executive / Assistant Manager, will be determined based on the candidate's experience and skills
*Note: This position will be work under the sister Company: SK Jewellery Group

Job Types: Full-time, Permanent

Overview of the Office of Campus Planning Communications role

The applicant will support the Office of Campus Planning (OCP) to:

1. Plan, develop and lead internal and external communications deliverables such as internal EDMs, feature stories, video-interviews etc. to drive Alexandra Hospital’s brand awareness and increase mindshare.
2. Plan and coordinate stakeholder engagement sessions and where necessary – to develop public facing letters and manage a reasonable amount of public feedback.
3. Support key stakeholders in the delivery of Alexandra Hospital’s corporate initiatives.
4. Support the planning and execution of OCP led campaigns, events and initiatives.
5. Prepare and draft press materials, speeches, feature articles, letters and announcements.
6. Any other duties as assigned.

Qualification Required and Area of Discipline

• Degree in any communications or public relations discipline

(Degree in Mass Communications is highly preferred)

• At least 6 years of relevant work experience, preferably with project management experience
• Candidates with healthcare background highly preferred

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Familiar with media, project, campaign and event management
• Able to facilitate Stakeholder engagement sessions to be useful and productive.
• Good documentation skills to ensure discussions are properly recorded for future reference.
• Enthusiasm in healthcare planning topics and issues so as to identify newsy story angles for publicity
• Strong linguistic capabilities, and ability to write papers for approval when required.
• Excellent verbal, written communication and presentation skills

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Highlights:

• Health insurance
• Dental reimbursement
• AWS + Performance Bonus
• Friendly environment
• Multiple buses to town
• Upcoming Havelock MRT Station (TE16) just outside our office

Job Summary:

The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure service quality satisfaction.

Job Description:

• Effectively handle and manage customers’ feedbacks and complaints
• Responsible to upkeep the service level to ensure service excellence delivery to both internal and external customers and partners
• Responsible for front-office and back-office duties which includes customer enquiries, quotations, order processing and fulfilment
• Work closely with team members to ensure accurate and timely delivery of services
• Participate actively in the customer retention program and strategy
• Tracks and assist in collection of outstanding payments in relation to the income generated from your department
• Ad-hoc duties such as billing and filing
• Perform other duties or projects assigned

Requirements:

• Minimum Diploma and 3 years of experience in service-related industry
• Meticulous, organised and an effective team player
• Good command of English and Chinese, written and spoken, to liaise with English and Chinese speaking clients
• Immediate commencement

About us:

Our story began in 2017 with only one goal in mind – reinventing the quality of life, and there it is, Sheldon Global Pte Ltd. Who would’ve thought we’d achieve it in a few years? We did. Starting with a lean team of 7, we brought a different perspective to home revamps. With over 45 siblings, we strive to provide affordable, high-grade household items to solve your space constraints. With 7 major brands under our management, we will offer ample opportunities, training, and development programs that empower you to expand your skills and abilities.

Join us on our venture to become Singapore’s top retail and eCommerce enterprise. We are rapidly expanding, and if you think you have what it takes, we would like to hear from you! our site: https://sheldonglobal.com/

Overview:

We seek a dynamic and organised individual to join our team as a Livestream Account Manager, whose responsibilities include developing long-term relationships with a portfolio of clients and connecting with key business executives and stakeholders. Account Managers liaise between customers and cross-functional internal teams to ensure our solutions are delivered promptly and successfully according to customer needs. Manage and develop client accounts to initiate and maintain favourable relationships with clients. Responsible for coordinating with influencers, live streamers, our partners, and the agencies we're working with and is an expert in affiliate marketing (selling our channels and products) of both HOUZE & Table Matters Brands.

MUST HAVE:

• Diploma/Degree in related discipline (Sales & Marketing)
• Minimum of 3 years of relevant work experience in a similar role preffered
• Tech-savvy
• Strong communication (written & spoken)
• Strategic & adaptive
• Extensive experience in sales, E-commerce, & affiliate marketing
• SEO & SEM skills
• Account management
• Proficient in Microsoft Offices especially Excel (Vlook Up, Pivot Table)
• Proficiency in business social media accounts and tech-savvy
• Able to multi-task and work in a fast-paced environment
• Good research and analytical skills
• Team player and good management skills

KEY RESPONSIBILITIES:

• Introduce and demonstrate products and respond to customer enquiries by providing professional advice during live streaming.
• Develop and implement a live streaming strategy, including scheduling, planning, marketing, and enhancing production workflow.
• Ensures live streamer is engaging the customers online
• Manages Facebook, Tiktok, Lazada, & Shopee Livestream accounts. Responsible for creating live stream campaigns on social media and e-commerce platforms (Tiktok, Facebook, Lazada, Shopee, etc) for two brands: HOUZE & Table Matters
• Coordinates with influencers, live streamers, our partners, the agencies we're working with, and finding excellent influencers creators.
• Develop new live-stream sales strategies & campaigns
• Execute live-stream promotional campaigns to achieve sales targets as assigned by the Management.
• Constantly research and keep abreast of the latest marketing trends, emerging technologies and digital tools to produce high-quality content.
• Track and monitor live stream performance and submit reports to Management.
• Monitor analytics of online shopping via TikTok, Facebook, Lazada, and Shopee accounts
• Work with affiliate partners
• Achieve sales conversion rate from the live stream as determined by Management
• To undertake any ad-hoc tasks as and when required.

Benefits:

• Paid MC/ Hospitalization leaves
• Annual company retreats
• Outpatient/Medical reimbursement
• Dental allowance
• Open-space concept office
• Recreational facilities
• Free beverages and snacks
• Pet friendly office

About us:

Our story began in 2017 with only one goal in mind – reinventing the quality of life, and there it is, Sheldon Global Pte Ltd. Who would’ve thought we’d achieve it in a few years? We did. Starting with a lean team of 7, we brought a different perspective to home revamps. With over 45 siblings, we strive to provide affordable, high-grade household items to solve your space constraints. With 7 major brands under our management, we will offer ample opportunities, training, and development programs that empower you to expand your skills and abilities.

Join us on our venture to become Singapore’s top retail and eCommerce enterprise. We are rapidly expanding, and if you think you have what it takes, we would like to hear from you! our site: https://sheldonglobal.com/

Overview:

We seek a dynamic and organised individual to join our team as a Livestream Account Manager, whose responsibilities include developing long-term relationships with a portfolio of clients and connecting with key business executives and stakeholders. Account Managers liaise between customers and cross-functional internal teams to ensure our solutions are delivered promptly and successfully according to customer needs. Manage and develop client accounts to initiate and maintain favourable relationships with clients. Responsible for coordinating with influencers, live streamers, our partners, and the agencies we're working with and is an expert in affiliate marketing (selling our channels and products) of both HOUZE & Table Matters Brands.

MUST HAVE:

• Diploma/Degree in related discipline (Sales & Marketing)
• Minimum of 3 years of relevant work experience in a similar role preffered
• Tech-savvy
• Strong communication (written & spoken)
• Strategic & adaptive
• Extensive experience in sales, E-commerce, & affiliate marketing
• SEO & SEM skills
• Account management
• Proficient in Microsoft Offices especially Excel (Vlook Up, Pivot Table)
• Proficiency in business social media accounts and tech-savvy
• Able to multi-task and work in a fast-paced environment
• Good research and analytical skills
• Team player and good management skills

KEY RESPONSIBILITIES:

• Introduce and demonstrate products and respond to customer enquiries by providing professional advice during live streaming.
• Develop and implement a live streaming strategy, including scheduling, planning, marketing, and enhancing production workflow.
• Ensures live streamer is engaging the customers online
• Manages Facebook, Tiktok, Lazada, & Shopee Livestream accounts. Responsible for creating live stream campaigns on social media and e-commerce platforms (Tiktok, Facebook, Lazada, Shopee, etc) for two brands: HOUZE & Table Matters
• Coordinates with influencers, live streamers, our partners, the agencies we're working with, and finding excellent influencers creators.
• Develop new live-stream sales strategies & campaigns
• Execute live-stream promotional campaigns to achieve sales targets as assigned by the Management.
• Constantly research and keep abreast of the latest marketing trends, emerging technologies and digital tools to produce high-quality content.
• Track and monitor live stream performance and submit reports to Management.
• Monitor analytics of online shopping via TikTok, Facebook, Lazada, and Shopee accounts
• Work with affiliate partners
• Achieve sales conversion rate from the live stream as determined by Management
• To undertake any ad-hoc tasks as and when required.

Benefits:

• Paid MC/ Hospitalization leaves
• Annual company retreats
• Outpatient/Medical reimbursement
• Dental allowance
• Open-space concept office
• Recreational facilities
• Free beverages and snacks
• Pet friendly office

The employee’s duties and responsibilities as Accounts and Operation Manager shall be as the following:

· Handling all Account Payables (AR), Account Receivable (AR).

· Perform Statement of Account Reconciliation of Overseas Agents.

· Verify TT Remittances.

· Updating monthly GIRO payment entries and issue cheque accordingly.

· Unbilled reports – Operations & Warehouse billing.

· Update Exchange rates in currency tables.

· Checking and prepare staffs claim.

· Assist in Billing and Cheque payment entries in the event of the person-in-charge on leave.

· Assist in Month end closing.

· Handle shipping enquiries from customers and responsible for shipment booking.

· Prepare full spectrum of shipping documents.

· Coordinates with agents and shippers on shipment arrangement.

· To monitor shipment and ensure orders are shipped according to shipping requirement.

· Arrange transportation for local cargo delivery and liaise with warehouse for the packing, stuffing or unstuffing of cargoes.

· Compile weekly and monthly report.

· Any ad hoc duties as and when assigned.

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

You should be trained in Information Technology, Facilities Management or equivalent and familiar with at least two of the following:

- Cisco Networking Technologies - Windows Server Administration

- Linux Server Administration

- IT Service Management

- Fire Protection Systems

- Electrical Technology

- Air-Conditioning & Mechanical Ventilation System

- IT Service Management

In addition, you should have at least 3 years of relevant industry experiences. Professional certifications in Data Centre Operations or equivalent will be an advantage. You should have a passion and genuine interest to share knowledge and interact with youth, with good communication and interpersonal skills.

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the Colleges or Headquarters.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic’s operational readiness

• Register patients and book appointments accordingly

• Perform cashiering duties, attend to and manage patients’ enquiries

• Provide chaperone assistance to doctors/nurses and prepare consultation documents

• Assist clinic/nurse manager in administrative duties

• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements

• Candidate must possess at least “O” Levels/Diploma

• Proficient in computer skills

• Team player with good communication and interpersonal skills

• Able to multitask and work in a fast-paced environment

• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading

Contract Furniture company seeks a dynamic hard-working sales manager for the hospitality and contract market in Singapore. Mature, pleaseant with 1-2 years working experience is sought. Possess driving licence and car preferred. Successful incumbent will be responsibel for the B2B markets for both hotel, condominium and contract. Possible for travel to work the region is also included. Office is located in the east side with a 5 day work week and incentives if sales are closed.

Role & Reponsibilites:

· Report to Operation Manager

· Handling of Food delivery from different portal such as Food Panda, Deliveroo & Grab Food

· Execute marketing activities - prepare posters/daily settings of delivery platform

· Ensure all weekly reports (such as COGS & Weekly Delivery total Sales – outlets ) submitted are accurate and submit to Operation Manager

· Resolve system bugs

· Machine upkeeping (menu updates)

· Novitee: Backend settings & reporting & liaise closely with Accounts Manager

Food Purchasing Price Comparison – Monthly & manage on outlets pest contro

• Responsible for the full spectrum of corporate communications planning and strategies.
• Develop and implement online/offline campaigns for programmes and initiatives.
• Drive engagement on social media platforms, create and update content on various digital channels
• Track and analyse audience statistics and behaviour across all channels to identify opportunities to improve our engagements with our target audience.
• Support in SMF website revamp and content updates
• Conceptualise and work with team members to develop marketing collaterals and, e.g., eDMs, social media posts, infographics, presentation decks, etc.
• Oversee media relations and plan media events to ensure favourable and targeted media coverage
• Conceptualise storyboard for video publicity and to assist in the creation of video content.
• Provide event support to various Business Units in speech writing, photography/videography, media coverage and any other support that is required.
• Develop publications such as Annual Report and SMF quarterly magazine – SMF Connect
• Any ad hoc duties as they arise

Requirements

• Degree in communications/marketing, or related fields with at least 3 years of experience in corporate communications/marketing
• Proven experience in developing corporate communications plans and campaigns
• Experience in events management is advantageous
• Proficient with social media strategy
• Proficient with designing tools (Adobe Photoshop, illustrator, Premiere Pro and canvas), MS Office Software, and WordPress
• Excellent written and verbal communication skills in English and Mandarian
• Team player with positive attitude
• Ability to work under pressure

Requirements

- Min 2 yrs experience in events / exhibition / Creative / Point-of-Sales

- Min Diploma holder and above

- Sharp, creative & energetic with social skill.

- Has an analytical mind & is concerned with bottom-line and datelines

- Possess a positive attitude & enjoys real challenges

- Confident and good communication & presentation skills

- Self-starter, able to work independently and as a team

Job Responsibilities

- Account servicing

- To explore new business opportunities

- Ensure smooth communication between client and company

- To oversee a project from creative development to execution independently

- Able to travel overseas

Marketing and Partnership Manager

Tsao Foundation is a leading community healthcare provider in Singapore dedicated to delivering care services to our diverse geriatric population. We are committed to upholding the highest standards of care and compliance to ensure the well-being of our patients and the community we serve.

The incumbent specializes in implementing and developing commercial and strategic relationships with organizations in accordance with company's overarching objective, strategic goals and strategies. He/ she will promote the training business, related consultancy services, products and/ or brands.

He/ she is required to develop marketing strategies, generate new business leads, manage marketing budgets and analyze trends.

1) Partnerships Development and Enhancement

• Partnering and collaborating with potential organizations in community care such as Active Ageing Centres, Nursing Homes etc. for student attachments arrangement
• Building and enhancing relationships with Corporate Sector and Corporate Commercial clients to promote training programmes, workshops and talks.
• Building and enhancing relationships with government funding agencies (e.g. Skill Future SG)
• Spearheading “Preferred Training Partnership” initiative to develop and create new revenue streams for the academy
• Coordinating with job placement portals and e-learning providers to promote HMTA programmes and services
• Partnering with internal stakeholders on business calls and presentations to potential customers
• Working on potential deals with partners to implement the proposed learning & development programmes

2) Marketing Communications

a) Website and other e-marketing communications, social media (Facebook and YouTube)

• Providing ideas and input into the development of new e-marketing materials
• Oversees editing and proof-reading of copy writing of new and up-to-date web content

b) Marketing collateral and publicity material (Brochures)

• Providing ideas and input into the development of new e-marketing materials
• Preparing marketing collateral for the Academy’s corporate relations activities
• Oversees editing and proof-reading of copy writing of marketing material (brochures, posters, flyers etc.) for the programmes, liaising with the relevant internal & external stakeholders

3) Leads Generation and Sales

• Managing course enquiries from interested parties and recommending appropriate training courses
• Preparation for and facilitating course previews and course orientation
• Following-up with participants on interested courses
• Reviewing course applications, conduct screening and selection and course enrollment

4) Market Analysis /Research & Planning and New Programme Development:

• Gathering information on sector trends and industry peers’ programmes for use in market benchmarking and other forms of market analysis.
• Working with Assistant Director, Marketing & Operations for market analysis and recommendations in relation to marketing plans.
• Supporting the Assistant Director, Marketing & Operations in planning, researching and coordinating student recruitment initiatives, liaising with relevant parties both internal and external.

a) Turnaround time for Marketing & Business Proposals

• Timely creation of Marketing & Business Proposals
• Calculate & ensure sales margins at price levels to ensure profitability
• Working closely with the Directors, Subject Matter Experts – SMEs, Finance and external stakeholders to crystalize areas of interest and resolve potential issues

b) Timely response to Curriculum Development unit in the launch of new training products

• Provide timely information and marketing materials to support launch of new training products
• Stay informed of key marketing trends and issues and competitive activity to drive sales preparedness.

Qualifications and Experience

• Diploma / Degree in Business Management, Sales & Marketing or equivalent
• Minimum 5 years of sales and marketing communication experience
• Sound understanding of online acquisition marketing tools (SEO, PPC, Social, Affiliate, Display, comparisons)
• Must be able to champion marketing campaigns through conventional methods and online channels
• Experience with the development and go-to-market process of a new training product or service
• Must be able to manage the digital marketing and/ or videos/ film budget accurately and efficiently
• To present promotional strategy effectively to internal and external audiences (small and big groups)
• Strong oral and written communication skills – proficient in English and Mandarin
• Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment
• Savvy with using technologies to enhance and facilitate marketing communication
• Be flexible, energetic and can multi-task; creative and able to think out of the box

Salary range is indicative and will commensurate with qualification and experience.

We sincerely regret that only shortlisted candidates will be notified.

Senior HR Executive/Assistant HR Manager

Roles & Responsibilities

Responsibilities:

· Perform full spectrum of HR functions and administration including recruitment, staff engagement, training and development, termination of service, and advisory on HR policies and procedures

· Perform end-to-end recruitment – interview, shortlisting, assessment & selection, offer and on-boarding

· Review and maintain HR policies and procedures

· Engagement with both internal and external stakeholders such as employees and HR system vendor, etc

· Reports generation

· Payroll administration

· Work pass administration

Requirements:

· 2 – 3 years’ experience in generalist HR role

. Diploma or Degree In HR

· Self-motivated and resourceful with good multitasking and organisational ability

· Meticulous attention to details

· Good communication skills

· Ability to work independently and with a team

Salary range - $3,500 - $4,500

COMPANY DESCRIPTION

Tsao Foundation is a not-for-profit organisation that upholds innovation, excellence and constructive change as our core values.

Our mission is to advance a positive transformation of the ageing experience by advocating for mindset and societal change. We fulfil that through our four initiatives: The Hua Mei Centre for Successful Ageing, Hua Mei Training Academy, International Longevity Centre Singapore, and Community for Successful Ageing.

We have a multi-disciplinary team of skilled professionals dedicated to making human longevity a positive experience through undertaking community-based programmes and eldercare services, training and education, research, advocacy and collaborations.

RESPONSIBILITIES

To be responsible as the Care Manager to assess, facilitate and advocate for the clients' interest, to meet operational targets of the Foundation and the funding authorities.

Key Responsibilities

• Determine suitability of client referrals as a team through initial screening in accordance with Foundation guidelines and requirements of funding bodies
• Conduct full assessment, as a component of team assessment in the areas of medical, nursing, social, financial and psychological etc and ensure assessments are carried out as required
• Identify problems related to illness and decline in functional, cognitive abilities and advocate early medical attention for client through appropriate intervention or referral
• Facilitate the use of internal and external resources through appropriate linking of services to serve the basic support needs of the clients and families
• Develop comprehensive client care plans and carry out regular evaluation, ensuring recommended services are in place to meet the needs of the clients, families and caregivers
• Provide health education to the clients and families to reduce medical complication and accident prevention, and monitor medication management and compliance, nutrition, diet etc.
• Participate in regular client review discussions with team members to evaluate efficacy and currency of care plans, and recommend modification as needed
• Liaise with external agencies from government, social services and medical establishments to establish an effective network of care for the continuing care of the clients, particularly in respect of a good hospital discharge plan
• Conduct termination reviews when required and write the relevant reports and referrals to facilitate the clients' discharge to another service
• Ensure CM activities meet regulatory requirements, and ensure accurate and timely documentation and submissions of client reports
• Participate in continuous quality improvement projects
• Represent the Foundation in presentation to external parties such as students on clinical attachments
• Participate and lead where appropriate, in activities or outreach projects - internal or joint, that promote the Foundation's cause and mission

• Singapore Nursing Board registered Nurse with minimum 3 years working experience
• Professional certification / specialist diploma / advance diploma on gerontological nursing is preferred
• Courses on care management is preferred
• Working experience in case management / care coordination will be an added advantage
• Excellent clinical knowledge and skill
• Good communication skills in both spoken and written English
• Penchant for working with older people
• Able to communicate in Mandarin and local dialects to communicate with the senior citizens.
• IT proficient

Job Description:

• Establish effective and efficient processes to ensure timely and comprehensive management of all tax matters
• Advise and develop tax efficient structures for acquisitions, divestment, financing and cross-border transactions
• Oversee implementation and management of tax related projects
• Identify and manage tax risks / opportunities
• Partner closely with business leaders to identify tax planning opportunities and provide tax guidance on business initiatives.
• Support tax audits and managing tax disputes

Requirements:

• Degree major in Finance / Accountancy
• Minimum 8 years of experience in the Big 4 accounting firm and commercial MNC
• Proven experience in international tax and transfer pricing.
• Meticulous, independent, a creative thinker and possess strong analytical skills
• Excellent communication and inter-personal skills

A glimpse of what you’ll do:

• Manage ICT Infrastructure services in meeting Service Level Agreement and IT Security Standards and Policies.
• Manage ICT Infrastructure Incidents to ensure they are resolved within the Service Level Agreement and develop mitigation measures to avoid having re-occurrence of incidents.
• Develop guidelines, processes and procedures to continuously improve incidents management, escalation and system monitoring.
• Manage ICT Infrastructure contracts and operating budget in meeting the agreed budget utilisation.
• Provide ICT Infrastructure support and services in all stages of application deployment, testing and production.
• Deliver ICT Infrastructure services in meeting business needs, within agreed budget, duration and quality.
• Design and implement technical solutions, proof-of-concept, and pilots, ensuring the system complies with ICT Security Standards.
• Work closely with solutions architects, application and operations teams to ensure smooth delivery of technical solutions and meets requirements for high availability, resiliency, scalabilities and security.

What you’ll need:

• Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent
• Minimum 3 years of relevant experience in performing the role.

1. Relavant experience with using Cloud Service Providers, preferable with AWS experiences.
2. Infrastructure as Code. (e.g. Terraform, Cloud Formation)

• Certifications with Cloud Service Providers. (e.g. AWS Certified Solutions Architect, Microsoft Certified Azure Solutions Architect)
• Experience with continuous integration and continuous delivery.
• Familiar with Security/InfoSec practices.
• Self-motivated with a positive mindset.
• Good team player.
• Resourceful and able to work out innovative solutions using new technologies.

Benefits

• AL: 14 days
• ML: 14 days
• Medical Card
• End of contract bonus per year of services

Interested applicants: kindly submit your resume to [email protected]

Key Responsibilities:

• Retain and grow customer accounts with incremental commitment
• Develop and leverage relationships to improve customer retention
• Manage renewal process and negotiate multi-variable contracts
• Develop strategy to ensure assigned accounts are renewed on a timely manner
• Monitor outstanding renewals and develop a robust follow-up system
• Contacting and follow-up with customers and partners to ensure a timely renewal process
• Preparing renewal quotes for current contracts
• Cooperating with the sales team and assist in selling renewals and promoting up-sell opportunities
• Be the principal point of contact for key customers and leverage on the internal resources to meet their requirements
• Act as the customer champion with consistency on areas of improvement and initiatives to retain our customers through better product and service output
• Provide accurate and timely forecasts on a periodic basis

Qualifications:

• Bachelor's degree in Business Administration, Computer Science, Engineering, or related field
• Experience in a sales capacity within the technology or software industry preferred
• Strong understanding of SI services and solutions.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic mindset with a focus on achieving targets.
• Adaptability to fast-paced environments