• Review of draft / executed financing documents such as letters of offer / facility agreements & security / mortgage documents, validate draft financing and security documents against approvals, post acceptance documentation checks, preparation of instructions to lawyers / valuers / insurers and etc.
• Perform the daily BAU operations by supporting Business Unit’s post approval documentation processes till redemption / full repayment.
• Perform roles as the facility agent, security agent and/or account bank in syndicated financing. Activities including but not limited to active participation in negotiation of the legal documents, conditions precedent collation, conditions subsequent and covenant tracking, management of facility life cycle and information dissemination.
• Liaise with Business Units and external parties such lawyers / valuers / insurers.
• Perform checks to ensure legal and security documentation are completed, conditions precedent is fulfilled prior to activation of credit facilities, monitoring of conditions subsequent and ensure that the legal and security documents are being custodized.
• In charge of preparing letters / reports, updating of registers and custodians of documents.
• Manage day-to-day business transactions to ensure that the agreed turnaround time with the business is met
• Ensures accuracy, efficiency and meets the agreed turnaround time with the Business Units while minimizing operational risks and losses.
• Able to contribute to process improvements and participate in ad-hoc projects

About the role

The incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Lead the Customer service team for Sea freight
• Liaise with customers on the standard operating procedures
• To meet up with clients on projects / special matters
• Prepare customer key performance index reports
• Promptly handle customers / team escalations
• To implement corrective actions and preventive measures for immediate service recovery
• To co-ordinate with Ocean carriers for bookings / uplift upon escalation from team
• Attend to freight management and rates negotiation
• Provide quotes / rates to COD customer or overseas offices
• Liaise with overseas agents on the various requirements and rates
• Review the profit & loss of product desk
• Analyse job file purchasing and raise concern to Pricing team
• Review & approve changes of work processes before escalation to Head of Sea Freight
• Conduct recruitment exercise for officer / executive position when needed
• Provide related training concerning the BU to new staff assign to the team
• Joint sales visit to resolved operations issue when necessary

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma / Degree preferred
• Minimum 8 years of experience in freight forwarding with sea freight experiences
• Previous customer service experience is an added advantage
• Possess excellent communication and interpersonal skills
• Pleasant personality and a good team player
• Proficient in MS Office & ability to work independently
• DGR trained will be an advantage
• Location: 101 Alps Ave Singapore 498793 (Designated transport Pasir Ris, Ang Mo Kio, Tanah Merah, Tampines, Admiratly, Yishun and Sengkang)

Team Summary

Do you want to work on thumb-stopping social media content and original campaign creative?  Do you like the idea of working with celebrity athletes from the FIFA, Olympics and Formula 1? AND would you like to do all that for one of the world’s most recognizable brands and our fortune 500 clients?

Introducing Visa Design Studio, an expanding in-house creative agency set up to support Visa’s, clients and partners in the Asia Pacific region, and to drive revenue growth for Visa. You will not only develop exciting creative strategies and campaigns for our clients and partners across the various markets in AP but also create high visibility creative for Visa’s core brand and sponsorships. You will be expected to meet creative service revenue targets as part of your responsibilities.

If you have always wanted a hybrid client-agency life, here is the perfect opportunity.

What a Copywriter and Project Manager does at Visa:

• Support the Visa Design Studio team by developing and writing clear, engaging, and persuasive copy for various mediums (web, print, social media, etc.).

• Drive AP Marketing Services revenue growth by effectively executing client projects and briefs through Visa Design Studio.

• Collaborate with the regional and local marketing teams to understand campaign objectives and develop visually compelling designs that align with client’s and Visa’s brand strategy.

• Oversee the entire project lifecycle, from initial briefing to final delivery.

• Coordinate with internal and external stakeholders to gather requirements and feedback.

• Edit and proofread copy to ensure accuracy, consistency, and alignment with Visa and client’s brand voice.

• Conduct market research and competitor analysis to inform creative strategies.

• Maintain a content calendar and ensure all deliverables are met on time.

• Monitor project progress and adjust plans as necessary to meet deadlines.

• Provide creative direction and input during brainstorming sessions.

• Ensure all copy and creative outputs meet the highest quality standards.

• Collaborate with local freelance copywriters and translators to expand resources and meet other language requirements in Asia Pacific.

Why this is important to Visa

You will report to the Creative team lead for Visa Design Studio. The Visa Design Studio team (part of the Visa AP Marketing organization) is responsible for delivering creative services to Visa’s clients and driving a key marketing service workstream for revenue growth. The team is in its early stages of expansion and the role will be integral in its formation to scale up and elevate creative outcomes.

What you will need

You will need to have a strong passion for creativity and story-telling, as well as a high level of comprehension in brand interpretation. Be solutions-oriented, and able to work independently as well as be a team player. As this is a client facing role, you will need to have strong influencing and project management skills. The successful candidate will need to be able to efficiently multi-task in a fast-paced environment, have a systematic approach and be able to navigate around ambiguity.

PRIMARY OBJECTIVE:

• Perform daily BAU operations i.e. limits activation/maintenance, static data maintenances and limits monitoring in Limits Monitoring Team.
• Perform credit monitoring functions i.e. track & monitor covenants, credit review due dates, monitor facility excesses and collateral shortfall, monitor collaterals expiry dates, litigation alerts and expiry dates for insurances
• Ensures accuracy, efficiency and meets the agreed turnaround time with the Business Units while avoiding operational risks and losses
• Supports the effort to improve productivity, efficiency and lower costs via continuous process improvements
• Maintains good business relationships/partnerships with key stakeholders, aligning actions to customer needs

KEY RESPONSIBILITIES:

Customer/Market – Business Transformation

• Structuring of credit facilities in the loans system, perform limit implementation/maintenance and limit monitoring functions
• Perform credit monitoring functions i.e. track & monitor covenants, credit review due dates, monitor facility excesses and collateral shortfall, monitor collaterals expiry dates, litigation alerts and expiry dates for insurances
• Perform loan static data maintenances
• Respond to Business Units’ requests and enquiries within a stipulated time-line
• Collaborate with the Team Lead to engage the Business Units on a regular basis to resolve BAU issues, improve processes and cooperation between Credit Ops and the Business Units.
• Participate actively to move the team towards completion of goals i.e. develop a service-oriented culture within the team
• Support Business Units in their digitalization initiatives &/or launch of new products

Process Digitalization or Automation/STP

• Participate in process digitalization or automation initiatives.

Productivity Improvement

• Ensure all SLA/TAT are being met.
• Ensure work is completed with speed and accuracy.
• Contribute process improvements ideas to improve TAT, efficiency and reduction of internal errors in work processes.

Process Efficiency/Process Improvements

• Participate in process improvement discussions to improve the turnaround time for BAU processes
• Identify operational risks and implement measures/controls to plug the risk gaps so that processes are in line with the with all internal & external policies/guidelines and requirements of the regulators

Operational Risk & Compliance

• Work together with Team Lead to ensure that audit rating is “Satisfactory” or better.
• Work together with Team Lead to ensure no/minimal operational lapses/financial losses

Individual Contribution/Competency

• Participate in BCP Co-ordinator/Risk Co-ordinator or Data Steward role

Learning/Competitive Positioning

• Maintain high standards for self-development to achieve/exceed the goals of the team and to derive satisfaction from achievement of goals and continuous improvement
• Initiate action plans to achieve self-development goals which has to be in line with the department and Group’s direction of building high performance culture e.g. attend courses from APLMA to understand the clauses in the Facility Agreement
• Develop a mind-set of continuous learning to keep up with the pace of change in the Bank and to be competent in the job assigned
• Mentor and provide training to junior staff

We are looking for a Quality Control Manager.

Job Description:

• Inspect in-coming and outgoing products according to policies standard.
• Manage inhouse and supplier’s quality (Lightings and Event Logistics Items)
• Establish standard operating procedures and conditions for handling storage and checklist of stock.
• Perform other ad-hoc duties as assigned.

Requirements

• Basic understanding of production methods for decoration lightings and Event logistics
• Attention to detail
• Good Communication and Interpersonal Skills
• Able to multi-task and quick learner

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Develop and implement marketing strategies,identify and evaluate business opportunitiesand foster strong customer relationships Researching and developing marketingopportunities and plans, understandingconsumer requirements, identifying markettrends, and suggesting system improvements toachieve the company's marketing goals.

Analysing budgets, preparing annual budgetplans, scheduling expenditures, and ensuringthat the sales team meets their quotas and goals Study market research and trends to determineconsumer demand, potential sales volumes andeffect of competitors' operations on sales Gathering, investigating, and summarizingmarket data and trends to draft reports.

Implementing new sales plans and advertising,identifying opportunities and strategies to increase sales.

Performs other job-related duties as assigned by the Company

JOB REQUIREMENTS:Minimum Bachelor Degreein Business or related discipline

Minimum 4 years of experience in B2B/B2Csales, Indian/Bangladesh wholesale brandconsumer products with a preference for the industry

Preferably with experience in wholesale/retailpackaging (household & groceries) and goodknowledge in Indian/Bangladesh Wholesalehousehold and groceries products distributionsthrough various channels

Preferably bilingual to liaise withIndian/Bangladesh speaking suppliers andvendors in view of working/businessenvironment communication.

Willing to do rotating shift work and flexibility towork late evenings

Able to work longer hours with prolongedperiod of standing

Must be willing to work on weekends/PH.(Strictly off on week days)

Field work required. Need to do delivery if driveris off / medical leave or urgency of goods whenrequired

Must have knowledge to control storage roomtemperatures for frozen products, vegetables etc

This position reports to the managing director and interfaces with organisation team leaders and operations admin. FinEpic Pte Ltd is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace

Specific Responsibilities

1. Develop and implement sales strategies aligned with company objectives to drive revenue growth and market expansion

2. Set sales targets and KPIs for the sales team, monitoring performance and providing regular updates to upper management

3. Utilize CRM systems and sales analytics to track progress, identify trends, and optimize sales processes

4. Recruit, onboard, and train sales team

5. Provide ongoing coaching and mentorship to sales representatives

6. Implement continuous improvement initiatives to optimize sales operations and enhance efficiency

7. Collaborate with market team to develop targeted sales campaigns and promotional initiatives

8. Conduct thorough market research and stay updated on industry regulations, market conditions, and competitor activities

9. Identify and cultivate strategic partnerships with financial institutions, brokers, and associations to expand referral networks

10. Represent the company at industry events, conferences, and networking functions

Skills Required

1. Sales Acumen

2. Financial and Analytical Skills

3. Leadership

4. Team Management

5. Strategic Thinking

6. Decision-Making

7. Networking and Communication Skills

8. Negotiation skills

Attachment Duration: 6 months with possible conversion to full time

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

We are looking for Contracts Manager

Internal Code: A24116

What will you do?

As a Contract Manager, you will need to:

• Have knowledge in Instruction Manuals on Procurement and ICT/SS Management.
• Possess Great Attitude to bring the best out our team.
• Be a Team Player.
• Be Autonomous and Self-driven.
• Take ownership.

What are we looking for?

As a Contracts Manager, you need to have:

• Basic degree in Infocomm, Business or equivalent.
• Minimum 3 years of relevant experience, preferably in both procurement and ICT Management.
• Good knowledge of government Infocomm environment, procurement, and contract management practices, preferably with hands-on knowledge of GeBIZ.
• Good negotiation, influencing and stakeholder engagement skills.
• Meticulous and independent, has excellent communication (both written & verbal) and be able to work effectively in a team and with all levels of management.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• · Developing goals for the development team and business growth and ensuring they are met.
• · Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

This position is under the MARKETING & DEVELOPMENT Team. Together with Marketing, they drive new businesses and form the heartbeat of the company's growth potential.

Responsibility

• Part of a team to launch and develop new products and businesses.
• Do market research and formulate business strategies for new products, including B2C, B2B and Overseas markets.
• Presenting to consultants, architects, interior designers, developers, property management on customize solutions.
• Specifying products for tenders.
• Work closely with Sales Team to help develop key accounts.
• Responsible for the growth of new businesses or products.

Requirements

• Min 5 years of working experience in sales and /or marketing.
• Degree in Business, Marketing, Engineering, Interior Design or Architectural.
• Good business acumen to identify opportunities.
• Good communication and presentation skills.
• Must be resourceful - to provide solutions and form collaborations with potential partners.
• Experience in Built Environment, Facility Management, Interior Design and Architectural is an advantage.
• May require to travel overseas on business trips.
• Good communication and interpersonal skills.

Benefits

• Attractive basic, AWS and motivating quarterly incentives.
• Transport Allowance for own vehicle.
• Medical Insurance benefits.
• Annual overseas incentive trips.
• Good work life balance and positive work environment.
• Candidates with lesser experience could be considered for Executive / Senior Executive positions.

We are looking to welcome a Customer Service Representative to join our Global Customer Service Department. You will work as an integral part of the department by providing outstanding customer service to our internal and external customers and report to the Customer Service Manager. 

Closing Date: Applications will close on 4th Nov 2024.

Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

What you'll be doing:

• Take ownership of customer queries received via phone, email, live chat, and in person through to resolution in line with policies/procedures, KPI and Customer First training best practices. Striving to increase customer satisfaction/first-time resolution and reduce the need for customers to contact.
• Take responsibility for the processing of orders, invoices, quotes, returns, and claims in a timely and accurate manner, responding appropriately and swiftly to queries, problems, and special requests from customers, accelerating these to team leaders and managers where appropriate.
• Resolving product or service problems/queries by clarifying customer issues, determining the root cause of the problem, selecting and explaining the best solution to the problem, expediting corrections/adjustments, and following up to ensure resolution.
• On the back of customer contacts review the customer self-help portals and suggest new content or amendments to the relevant team.
• Managing day-to-day business processes, liaising with other departments where appropriate.
• Suggesting amendments to Standard Operating Procedures (SOP).
• Maintaining knowledge of department policies, processes, procedures, and systems used, developing an internal network to increase knowledge.
• Providing support to team members.
• Active participation in meetings, expressing your viewpoint but also recognizing and listening to others.
• Suggesting improvement ideas and assisting with the implementation of those ideas to improve customer satisfaction, increase productivity, or reduce costs.
• Using Salesforce to manage customer contacts and workflow in line with the SOP.
• Using SAP/Salesforce to manage orders/invoicing.
• You achieve personal objectives and, work to agreed KPIs and targets including quality assurance.
• In addition to the above, this role may also be required to help with projects and workload as determined by business needs and the Manager.

Ninemer Communications is a local communication consultancy firm established in 2010. The agency has a strong roster of B2C and B2B clients spanning industries such as FMCG, government, MICE, travel and more. Our agency is looking for dedicated and dynamic individuals to add to our team.

WHO WE’RE LOOKING FOR

You are a dynamic strategic thinker with a strong drive for results and fostering client relationships. You are an innovative problem-solver, excel at managing multiple projects, and have a deep understanding of the latest digital marketing trends and technologies. Your flair for content creation sets you apart, and you instinctively know what captures attention on social media. You enjoy working alongside brands and organisations, and being part of shaping impactful marketing outcomes. If this sounds like you, write to us and share why you think you fit the job.

WHAT YOU WILL BE DOING

1. Communicate effectively and build strong relationships with clients.

2. Lead the team in managing ongoing social media, digital, and creative projects, ensuring high-quality and timely deliverables.

3. Proactively generate new ideas and opportunities to drive client success.

4. Strategise, plan, and develop end-to-end content in collaboration with the team.

5. Provide guidance to the team on digital and social content, as well as media buying (knowledge of media buying is a plus).

6. Manage community interactions by responding to customer inquiries and appropriately escalating issues on clients’ social media pages.

7. Manage monthly reports to extract actionable insights.

8. Share the latest trends and best practices of social media developments and tools.

9. Identify new business opportunities to contribute to the growth and profitability of the department.

10. Prepare new business proposals.

11. Other administrative duties

QUALIFICATIONS AND BACKGROUND REQUIRED

· Bachelor’s degree in Marketing, Communications, Business, or a related field

· Min. 5 years of experience in digital or social media marketing industry

· Good command of English and ability to copywrite

· Attention to detail - proofreading, editing and quality control of content from others

· Ability to create social media content and perform basic design editing using software such as Canva and Capcut

· Ability to analyse data and derive actionable insights for improved performance

· Proficient in using social media platforms and business suite – Facebook, Instagram, Threads, TikTok, X, Meta business, etc.

· Proficiency with Microsoft Suite: Excel, Word, Powerpoint

A SUITABLE CANDIDATE SHOULD ALSO HAVE THESE TRAITS

§ Great with project management and client management

§ Passion for social media and a creative mindset

§ Good analytics and data skills

§ Strong communication and interpersonal skills

§ Multitasking is a norm and able to work well under stress

§ Able to work independently and in a team

§ Meticulous and a real eye for detail

§ Responsible, diligent and reliable

§ Excellent time management and organisational skills to ensure deadlines are met

HOW TO APPLY

We would love to hear from you! Send us your CV, Cover letter, recent photograph, expected salary and date of availability to us.

Please write in to i[email protected]

IT Sales Account Executive/Manager (Government Projects)

As part of a dynamic sales team responsible for identifying and developing key government accounts, you should be adept at spotting new opportunities and be required to operate outside your comfort zone to achieve results.

Responsibilities:

• Identify, develop and manage accounts to achieve sales targets
• Lead, strategise and drive the sales bid process to secure new business deals
• Promote company’s consultancy, solutions and software
• Work with team of pre-sales consultants to prepare tender proposals and presentations

Prerequisites:

• Degree or Diploma in Computer Science, Marketing or Business
• Minimum 3 years of sales experience in corporate function, experience in handling government accounts will have added advantage
• Sales experience in handling government accounts will have added advantage
• Excellent presentation, communication and interpersonal skills
• Sales and Account Management in government sectors (SI) is an added advantage
• Proven track record in winning tenders and deals in the government sectors (SI) is an added advantage

A Service Supervisor is responsible for leading the service team during each shift and ensuring that team members observe service, food hygiene and safety standards. Duties include planning and preparing the staff duty roster, providing on-the-job training for staff, overseeing reservations and assigning workstations. The Supervisor is also expected to resolve work-related problems in a positive and professional manner.

SANDP1T is seeking a highly qualified Service Delivery Lead to join our team and work on projects that impact the lives of many. Our products, including Enterprise Login, Payment Gateways, and Training and Learning Management Systems, are used by over 1,000,000 users. We're looking for passionate professionals to grow and learn with us. If you have more experience, you may be considered for a senior role.

Job Overview

The Service Delivery Lead leads and supports programs and projects using different frameworks such as Agile, Hybrid, or Waterfall. They organize and facilitate meetings and events, gather business requirements from stakeholders, and prioritize change requests and bugs to optimize business value. They also remove any impediments for the project team, manage the risk plan and client expectations, and motivate the team to deliver the service according to schedule and quality.

The Service Delivery Lead is responsible for overseeing the entire service delivery life cycle from start to finish, including design, resource allocation, and software development. They also support the execution of test plans and bug fixes and work with different parties within the client organization to accelerate service delivery progress. They also key player in team development and responsible for holding teams accountable for their commitments and maintaining a good relationship with clients, users, and stakeholders. Additionally, they also work with the finance department on COC sign-off and payment milestones.

Good to have:

• Great organizational, planning, and problem-solving skills
• Great interpersonal skills, collaborating and team playing
• Excellent communication and presentation skills in English
• Excellent adapting way of working to environmental constraints
• Good analytical and listening skills
• Ability to translate business requirements into functional requirements
• Excellent understanding of how user centricity is incorporated into SDLC
• Excellent understanding of how product backlog, user stories, acceptance criteria and user flows fit within the development process
• Knowledge and use of Jira and Confluence
• PMI PMP or PRINCE2 certification preferred
• PMI Disciplined Agile / SCRUM certification is a plus

Should have:

• Experience delivering complex projects with multi-squad teams and timelines of up to 24 months.
• Experience working with Singapore Government agencies is preferred.
• Experience in bidding preparation and submission process.
• Experience orienting teams to deploying a service-oriented attitude in dispute situations.
• Experience in presenting to project sponsors and morale management of teams.
• Strong working knowledge of Jira, Confluence, and Microsoft Office tools,including Excel, PowerPoint, and Word.
• Experience in implementing project management tools, SmartSheet, Figma, and graph drawing is a plus; ability to maintain good documents and artifacts is crucial.

Personal traits:

• Resourceful, independent, and able to find creative solutions to problems even under pressure.
• Meticulous in approach, paying close attention to detail and ensuring high-quality work.
• Self-motivated, self-driven, and takes the initiative to take on new tasks and responsibilities.
• Empathetic towards others and able to communicate effectively to managestakeholders' expectations.
• Proven track record of being able to grow, learn, and take on more responsibilities over time.
• Bonus for being able to immerse in the company culture, understand the values and how things work, and adapt to thework environment.

Our Benefits:

• Competitive remuneration package
• Flexible work schedule and remote work options
• Career progression opportunities
• Medical Insurance Coverage
• Open & Transparent Culture with a flat hierarchy

How to Apply

Interested candidates, please send your resume at join.sandp1t.com.

Our Recruitment Process

As a Service Delivery Lead, if you submit your resume, it will be personally reviewed. Qualified candidates will be invited for an interview with the hiring manager. The interview will be an opportunity for us to discuss your experience and expertise in the field and will last for 30 minutes.

Based on the outcome of the interview, the hiring manager will decide if you are a suitable fit for the position. If that is the case, the HR team will reach out to you with an offer and provide next steps.

Application Mode

• Apply by Whatsapp +65 8522 9666

Reporting Structure: Section-in-charge

Job Responsibilities:

1. FOOD RUNNER

• Serve food and beverages to customers
• Accountable for the smooth running of designated area
• Ensure visual quality of all food and beverages items served is according to company’s standards
• Provide a courteous and professional service at all times
• Ensure that cleanliness and hygiene is followed throughout

2. DINING AREA

• Clearing of used soiled cutleries from diner’s table (cutlery collection)
• Arrange table settings of crockeries and cutleries according to company’s standards
• Cleaning duties at service area including:Cleaning of table, chairs sofa seats and baby chair

3. PRE-OPENING PREPARATION

• Perform a range of duties according to outlet’s specification, including:Wiping tables, setting up of tables and ensuring tables have the correct cutleries and table settings
  Preparing and topping up of condiments (e.g. ginger, vinegar, chili sauce)
  Topping up of beverages and preparing tea
  Assist in stock ordering
  Preparing ingredients, check dessert quantity and expiration in the morning to report to supervisor

4. WASHING

• Tidy up workstations, wash tea and ice buckets, water kettle, utensils, etc
• To perform daily, weekly and monthly cleaning routine according to outlet’s specification

Educational Qualification/ Experience / Skills and Competencies Requirements:

• Candidate must possess at least Diploma/Bachelor's Degree in any field

The Senior Marketing Manager will be responsible for the strategizing, planning, development and implementation of marketing activities and campaigns for assigned events, spanning trade shows, conferences and awards programs.  The key pillars of the role will involve forging partnerships, audience development, marketing campaign KPIs and people management skills.  You will be a proactive individual with strong communication and project management skills.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

•  Lead the planning and implementation of an integrated customer-focused marketing strategy, optimise all digital channels with demonstrated ability in new marketing / event tech and social media
• Design and execute brand communications strategies and marketing plans for the events, as well as result-driven marketing promotions campaigns
• Track budgets and investments, ensuring financials are managed in an effective manner with regular evaluation of effectiveness and performance metrics
• Manage content, social media, creative and marketing agencies, including management of registration and PR vendors
• Manage partnerships with trade media and partners to extend promotional reach
• Implement a clear communication plan to promote the company's sustainability efforts and educate stakeholders about the impact of event initiatives
•  Support and provide guidance to marketing team
•  Collaborate with other Informa Markets offices to meet event deliverables for JV projects
• Develop agile strategies to enhance audience development through effective marketing and client/partner engagement initiatives
• Work closely with key stakeholders to gather audience and commercial insights, develop a data driven POV on what motivates our buyers, and execute effective, measurable marketing campaigns
   

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Having good exp as manager, Need to perform man power support and control, shift management, invoice management, payroll management.

willing to support 24x7. need to hold minimium class 3 license. Catering maintainance experience also needed.

willing to travel overseas.

Manager responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.

Copy this section

• Monitor vendor invoices and look for ways to reduce product costs
• Hire and maintain an active and productive sales force
• Work with human resources to create accurate sales professional job descriptions
• Collaborate with our marketing team to implement effective sales floor promotions
• Create scheduling policies that keep the sales floor properly staffed based on historical sales volume data

Manager qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you expect from a successful candidate. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

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• 3+ years’ retail management experience
• Bachelor’s Degree in Business Administration or related field
• Excellent verbal and written communication abilities
• Strong understanding of point of sale software platforms
• 2+ years’ experience creating and delivering effective sales training programs
• Proven track record of success in generating revenue in the retail industry

Bonjour!  We are MERCI MARCEL, a relaxed French social destination bringing dining & shopping experience in unique design spaces. As we grow, so do our people. Today we have 6 outlets and we are looking for passionate individuals to join in on the Marcel's adventure!

Be a part of our diverse and extraordinary service team where you will be the face of our guests’ experience, bringing your own flavour to the(ir) table, making sure that from the moment they arrive to when they leave, they’re having a great time to escape into a place that brings a slice of France to Singapore. If you would like to join the Merci Marcel family, apply now!

Outlets:

Merci Marcel – Club street, Orchard, Tiong Bahru & East Coast

French Fold – Telok Ayer & Orchard

What you get:

● Salary range: S$5000-S$6500 | 44 hours work week, no split shift

● Benefits: Health insurance, Dental Incentive ($200/year), Monthly Incentive Program (KPI up to $350), Daily Meal Allowance ($7), Staff discount and Referral Incentive Program (up to $400), Welcome & Birthday Vouchers, Classpass membership, Increment upon confirmation & Long Service Incentive

● A dynamic & innovative French Company with audacious ideas to bring new French concepts in Singapore.

● A company with values: meritocracy, innovation, responsibility & sincerity

● Opportunities to progress internally

● Training: Training programs and Individualised Career Plan provided

What you will do:

● Team Management:

○ Recruit, train, and supervise team

○ Foster a positive and collaborative work environment, promoting teamwork and high morale.

○ Conduct regular performance evaluations and provide feedback to ensure staff development and growth.

● Customer Service:

○ Ensure exceptional customer service standards are consistently met or exceeded.

○ Address customer inquiries, complaints, and feedback promptly and professionally.

○ Implement strategies to enhance the overall dining experience and customer satisfaction.

● Operations Management:

○ Oversee day-to-day operations, including opening and closing procedures.

○ Monitor and manage inventory levels, ordering supplies as needed to maintain optimal stock levels while minimizing waste.

○ Ensure compliance with health and safety regulations and maintain cleanliness and hygiene standards throughout the restaurant

○ Greeting customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including advising guests on menu and wine choices

○ Maintain high standards of food quality, presentation, and consistency.

○ Conduct regular inspections to ensure adherence to food safety and sanitation guidelines.

○ Address any issues related to quality or service promptly and effectively.

● Strategic Planning:

○ Collaborate with management to develop and implement strategic plans for business growth and expansion.

○ Identify opportunities for improvement and innovation to enhance the restaurant's competitive position in the market.

Join us if you are:

● 5-8 years in F&B, running an outlet of 100-150

● Strong leadership and interpersonal skills, with the ability to motivate and inspire teams.

● Excellent communication and customer service skills.

● Solid understanding of restaurant operations, including food and beverage service and front-of-house operations.

● Energetic, passionate and able to work in a face paced environment

● Excited to be part of a team that is supportive, communicates and has fun!

● Ready to put the guest at the heart of everything you do

Full Time & Part Time Service Crew

要会中文

职位描述：
• 补充餐巾、餐具和补充调味品等用品
• 协助客户订购
• 为顾客提供食品和饮料
• 顾客用餐完毕后清理桌子
• 熟悉POS及配送系统
• 履行开盘和关盘职责
• 洗碗

要求：
• 该职位需要 1 年相关工作经验
• 新加坡人/PR
• 会中文

全职工作:
• 薪资：每月 SGD 2,500 - SGD 2,800
• 每周工作6天（愿意在周末和公共假期工作）

兼职工作：
• 薪资：每小时 SGD 13 - SGD 15
• 最小每周做工2天（愿意在周末和公共假期工作）

Job Description:

• Replenish supplies such as serviette, table ware and refill condiments
• Assist with customer ordering
• Serve food and beverages to customers
• Clean tables after customers have finished dining
• Familiar with POS and food delivery system
• Perform opening and closing duties
• Dish-washing

Requirements:

• Working Hours 10AM - 9PM (2 hours break)
• 1 year of relevant work experience required for this role
• Singaporean/PR

Full Time Service Crew:
• Expected salary: $2,500 - $2,800 per month
• 6 days work week (Able to commit weekends and PH)

Part Time Service Crew:
• Expected salary: $13 - $15 per hour
• Min. 2 days per week (Able to commit weekends and PH)

Candidate is expected to carry out Test Board Maintenance activities (Visual inspection, testing, framing, rework, washing, drying, packing etc)

Candidate is also expected to identify issues by recognizing data trends and to be able to read diagram and information from circuit.

Candidate must be driven and able to work independently and systematically to maintain delivery of excellent services.

Basic mechanical, electrical and programming knowledge is preferred to facilitate troubleshooting and root cause analysis.

Responsibilities and Duties

• Repair and maintenance of Test Board
• Maintain max passing yield results
• Test Board Maintenance activities (Perform socket replacement and testing)
• Identify Issues
• Reporting of service activities
• Management of spare socket inventory

Requirements

Service Engineer – Diploma in Engineering

Technical Specialist – Diploma in Engineering

Strong in hands-on, able to work independently with minimum supervision

Able to do soldering work on tiny component

Technical Specialist will assist Service Engineer in above duties. Diploma holders demonstrating good technical capabilities will be considered for Service Engineer

• To manage a team of supervisors, workers, sub-contractors and vendors to execute works within given timeframe.
• To resolve site issues with supervisors, sub-contractors, vendors, main contractors and/or related third parties.
• To co-ordinate site works, workflows and inspections with main contractors’ site representatives including attending site co-ordination meetings.
• To plan, implement and monitor weekly works activities with a team of supervisors in accordance to the master schedule.
• To enforce and monitor all supervisors, workers and sub-contractors abide to safety, health and environment rules and regulations.
• To prepare shop drawings, ‘AS-Built” drawings and Materials Bill of Quantities required for the project.
• Check/develop electrical engineering on single line diagram, equipment selection, commissioning, and handover of project.
• Understand SCADA system to monitor M&E equipment migration/replacement and troubleshooting.
• Organize and lead the interface review meetings with internal and external parties.
• Identify critical areas and potential conflicts relating to interfaces and project budgetary.
• Work with internal stakeholders and coordinate the requirements with specialist contractors to produce control logic.

Requirements:

• Degree in Electrical Engineering, recognised by PEB Singapore
• At least 10 years’ experience in the operation of mechanical or MEP system
• Familiar with the electrical and mechanical systems used in a data center environment, including feeders, transformers, generators, switchgear, UPS systems, ATS/STS unit, PDU/PMM unit, chillers, air handling unit and CRAC unit
• Able to work independently and under pressure to ensure good site progress
• Good safety knowledge and attitude
• Ability to multi-task in a fast paced and dynamic environment
• Self-motivated with good organizational skills and ability to liaise with the authorities

About Us 

Refract Technologies is a pioneering technology company based in Singapore, specializing in the development of cutting-edge immersive solutions. Our focus lies in blending advanced augmented reality (AR) and mixed reality (MR) technologies to revolutionize the way people interact with digital environments. We are driven by innovation and committed to creating transformative experiences across industries, from gaming to enterprise applications. At Refract, we foster a collaborative and dynamic environment where creativity, technology, and ambition converge to shape the future of digital interactions. 

The Role 

As a Finance Manager at Refract Technologies, you’ll be overseeing the accounting and financial operations across multiple subsidiaries and ensuring the group’s financial stability. Working closely with the management team, you will develop and implement financial strategies, as well as provide financial insights and analysis for them to make informed business decisions. You will also be responsible for managing the financial team and ensuring compliance with financial regulations.  

If you are committed to understanding and guiding internal financial decisions involving tax minimisation, risk management, budgeting, asset purchase and sales, we want to speak with you. 

Responsibilities 

• Monitor the day-to-day and month-end financial and accounting operations within the group. 

• Drive value within the business through margin enhancement, lowering costs and driving operational efficiencies. 

• Prepare consolidated quarterly management report.

• Execute accurate reporting such as monthly and quarterly management reporting, to analyse options and make financial recommendations. 

• Participate in strategic data analysis, research, and modeling for senior company leadership. 

• Support project analysis, validation of plans, and ad-hoc requests. 

• Manage the company's financial accounting, monitoring, and reporting systems. 

• Oversee and drive Cash Flow Forecasts.

• Ensure compliance with regulatory financial requirements and accounting policies by constantly keeping up to date with existing and new legislation. 

• Strengthening current internal control and process improvement.

• Manage a team of finance executives to manage all accounting procedures for account results. 

• Manage smooth Corporate Tax Filing.

• Oversee GST Review (Quarterly).

Traits We’re Looking For 

• Ability to synthesize large quantities of complex data into actionable information.

• Commercial and business acumen.

• An excellent written and verbal communicator, who can clearly articulate ideas and information to stakeholders both at a highly technical and layman level. 

• Negotiation skills and the ability to develop strong working relationships with various stakeholders. 

• Ability to work and effectively communicate with senior-level business partners. 

• Excellent business judgment, analytical, and decision-making skills. 

• A keen eye for detail and desire to probe further into data. 

• Proven ability to work under pressure and meet task deadlines. 

Skills and Experience Required 

• Bachelor's degree in Finance or Accounting;  

• 5-8 years of experience in accounting and/or financial analysis 

• Knowledge of consolidated financial reporting 

• Experience using accounting software such as SAP or XERO 

• Knowledge on inventory accounting 

Bonus 

• Experience working in a gaming or technology industry 

• CPA certification 

• eXtensible Business Reporting Language (XBRL) Preparations and Filing 

• Corp Sec Experience