A marketing and account manager is required to develop and implement effective marketing strategies to promote the salon's services and enhance the brand visibility. This role involves managing client relationships, overseeing promotional activities, and fostering partnerships to drive customer engagement and loyalty. Additionally, the manger is required to monitor the marketing initiatives, ensure efficient budget management, and stays update with beauty industry trends.

Call Centre - Survey Experience Officer (Establishment)

Salary: S$3,000 ($2,650+$350 transport allowance)

Work duration: Immediate till 30 June 2024 (Renewable depending on performance and project)

Working hours: Mon - Fri, office hours

Work location: Clarke Quay / Novena area (work in office)

Collection Methods:

1. Via outbound call activity

2. Via field visits out to company addresses

Data submission:

1. The incumbent is expected to perform daily updates of call outcomes using Excel files assigned to them

2. The incumbent must also submit the survey data collection details into the system and submit the completed survey

3. During field visits, incumbent must also assist the respondents to complete the surveys online / manual collection and guide the respondents if the respondents need necessary guidance

Job scope:

1. Adhere to required Standard Operating Procedures (SOP) in operations

2. Work closely with fellow team-mates, assigned team leads on the survey progress for each of the companies allocated to this

3. Update accurately the daily operations reports so that performance can be accountable

4. Perform necessary admin work and support as and when required to do so, including rectifying errors committed during collection when required by stake holders from the ministry

5. Adhere to key in case notes in ministry in house system provided for each case with each call outcome / updates on assigned cases

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R23117785 (Lok Ding Hann)

Remote - Republic of Singapore

Location: Singapore (Remote)

Salary: 40,000 SGD - 45,000 SGD + 10% Performance Bonus (DOE & Geographic Location)

*This position is remote and not eligible for relocations. All positions must reside within the country listed within this job description.

About the Role:

Applied Value Technologies is seeking a Jr Triage Specialist to assist in the delivery of our mission- and business-critical application services with internal customers. Reporting into Application Support team, our goal is to deliver excellent technical support with outstanding customer service, satisfaction, and timeliness. Candidates must be passionate about technology, live for amazing customer service, and thrive in a fast-paced environment.

Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core value of scaling business by putting people first, and the Application Support team is uniquely positioned to propel this work to the next level as the customer’s needs act as the guiding compass, not the technology’s limitations!

About You:

We are looking for someone to:

• Provide efficient support on product and integration issues, and ticket triaging.
• Follow detailed processes and workflows to support engineering teams.
• Support service Request Management.
• Support content creation, content update, and knowledge management.
• Solve basic admin, and configuration issues in SFDC.
• Rapidly diagnose, investigate, and resolve or troubleshoot issues and refine them into clear, concise communication and documentation.
• Communicate effectively with engineering teams to identify solutions to recurring product issues and improve on-the-ground engagement quality with cross-functional partners.
• Effectively and concisely communicate technical resolution, workarounds, or product confusion to bug reporters and/or engineering teams.
• Efficiently and effectively execute SOPs and develop and maintain the knowledge base.

We want someone who:

• Is a collaborative utility player mentality (low ego) with a proactive sense of curiosity
• Actively investigates to get relevant information
• Demonstrates proactive and professional communication skills with all stakeholders and partners
• Maintains a professional, adaptable, and respectful manner
• Provides high quality service to all users

Some stuff you need:

• 1-2 years of hands-on technical application, product support, or business process experience.
• Familiarity with Salesforce - Service Cloud (some knowledge of Case Management, SOQL, LWC, read through Apex Code, Live Agents, and WhatsApp)
• Experience operating with SLAs in a client-facing role in a production support environment.

Nice to have:

• Bachelor’s degree in computer science, Business, or a similar area
• Salesforce (Service Cloud) and Mulesoft qualified, certifications, etc.
• Experience in techno-functional Salesforce and Mulesoft integration in a hands-on support role
• Application development and ERP implementation experience.

A little bit about us:

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale.

Working days: Mon - Fri (8.30am - 6pm) (Work Overtime)

Work location: Novena / Clarke Quay

Salary: $3,000/month

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• Singaporean
• Have an excellent communication skills | Microsoft Excel | Site Visit
• Prior working experience in Customer Service/Call Centre is a big plus
• Experiences with KPI targets

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Responsibilities:

1. Mentor Executives in the following functions:

(a) day-to-day office operations and ensure that the office is clean, organised and runs smoothly and efficiently.

(b) maintenance of office equipment

(c) ensure office security systems are functioning properly

2. Submit accurate data/information to the Parent Ministry and other government agencies timely.

3. Monitor the receipt of e-invoices to ensure prompt processing.

4. Implement business continuity plans to address corporate risks.

5. Support efforts in promoting sustainability.

6. Coordinate the office renovation project, including:

(a) close monitoring of project timelines

(b) ensure spending within budget

(c) ensure issues and delays are brought to Management’s attention promptly

7. First point of contact for audit queries directed to the Workplace & Procurement team

Requirements:

• At least two years of relevant working experience.
• Good analytical and communication skills.
• Meticulous, innovative and resourceful, with the ability to multi-task.
• Customer-centric and able to work well with multiple stakeholders.
• Some knowledge in Procurement and Facilities Management would be advantageous.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Requirements:

• As Risk Manager, you are responsible for identifying, analysing, assessing and developing mitigating strategies for the potential risks that could impact an organization’s financial stability, reputation and operations.
• Measure and report the market risk exposure of the firm using a variety of tools including, sensitivity analysis, scenarios, Value at Risk (VaR)
• Product control, produce and report daily P&L and exposures
• Develop, together with trading desk, forward curve of the commodities
• Design market and credit risk policy
• Ensure compliance with the relevant laws, regulations and industry best practices
• Work closely with front and back office relating to shipping and operation matters, trading plans, hedging plans
• Work closely with Chartering teams and asset management to provide risk insights and recommendations for portfolio optimisation
• Develop and implement risk management frameworks, methodologies, and models for portfolio management.
• Work closely with the IT team to identify software needs and develop solutions including CTRM to enhance the risk management
• Plan and conduct risk assessment periodically to ensure risk scorecards are up to date

Candidate Requirements:

• Degree/Masters with strong mathematical inclination
• Minimum 6 years’ experience in a similar role, in a trading environment
• Excellent with numbers, with good problem-solving and analytical skills
• Risk managers need to effectively communicate with stakeholders including senior management, employees, and external partners, to ensure that everyone is aware and aligned
• Experience in drafting and implementation of policies and procedures, and strong understanding of risk framework

Responsibilities:

• The potential candidate will be assigned to manage tenders throughout the procurement life-cycle across spend categories, ranging from technology services, marketing services, professional services, healthcare services, facilities services, etc.
• He/She will also support the internal stakeholders in managing contract to ensure no disruption to the essential services and critical supplies, and optimizing the procurement needs while leveraging on overall purchasing power.
• The role requires the candidate to demonstrate the ability to a) re-market the procurement brand from a transactional focus to one that creates value and delivers results, b) perform market sourcing and pro-actively engage & influence the stakeholders to achieve better sourcing decisions and c) integrate data analytics with business needs to formulate effective sourcing strategies and maximize the return on investment.
• Other responsibilities include a) business partnering in providing succinct and consistent advices to end users to navigate the procurement life-cycle for different procurement approaches, b) leveraging on supplier relationship to gather market leading indicators, new innovations and other important industry insights, c) analyzing the critical contract failure points, identifying key risk indicators and strengthening the risk mitigation plan and d) screening procurement award recommendation prior to seeking approval.

Requirements

• Minimum 5 years of relevant working experience in a fast-paced purchasing role
• Project management, contract management, risk analysis and supplier selection & development skills
• Knowledge of the Government Procurement Instruction Manuals and GeBIZ
• Good oral and written communication skills
• Excellent interpersonal skills to manage different levels of internal stakeholders
• Organised and meticulous
• Independent, pro-active, impactful & resourceful individual with the ability to focus on priorities and deliver in a fast-paced environment

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume for a confidential discussion. We regret that only shortlisted candidates will be notified.

Job Code: Ky

PERSOLKELLY Singapore Pte Ltd | EA Licence No: 01C4394

Chan Sau Wah Kenny | EA Reg No: R1106707

More jobs available www.persolkelly.com

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

#SGUnited

Responsibilities:

• Strategic Program Leadership: Take ownership of our clients' strategic initiatives and programs, working closely with senior leadership to define objectives, scope, and success criteria.
• Consultative Approach: Apply your consulting background to provide strategic guidance and insights, aligning programs with industry best practices and market trends.
• Program Planning: Develop comprehensive program plans, outlining goals, timelines, resource requirements, and key performance indicators (KPIs).
• Risk Management: Identify potential risks and issues proactively, developing mitigation strategies and contingency plans to ensure program success.Stakeholder Engagement: Build and maintain strong relationships with senior stakeholders, acting as a trusted advisor and ensuring alignment with strategic goals.
• Resource Allocation: Oversee resource allocation across programs, optimizing the utilization of talent, technology, and budget to maximize program effectiveness.
• Performance Monitoring: Implement robust program performance measurement frameworks, regularly tracking and reporting on KPIs to stakeholders.
• Change Management: Lead change management efforts, facilitating organizational readiness for program implementations and transitions.
• Quality Assurance: Maintain program quality by establishing and enforcing best practices, standards, and methodologies.
• Continuous Improvement: Drive a culture of continuous improvement within the PMO, fostering innovation and the adoption of industry-leading practices.
• Team Leadership: Lead and mentor a team of program managers, providing guidance, coaching, and professional development opportunities.

Requirements / Qualifications

• Bachelor's Degree in Computer Science or Business Administration, or other related field.
• Proven experience (minimum 8-10 years) as a Program Manager in a consulting environment with a focus on strategic initiatives.
• Strong understanding of program management methodologies, tools, and best practices.
• Exceptional analytical and problem-solving skills, with the ability to think strategically and act tactically when necessary.
• Expertise in stakeholder management and the ability to build consensus among diverse groups of stakeholders.
• Demonstrated experience in leading cross-functional teams and driving successful program outcomes.
• Excellent communication and presentation skills, with the ability to convey complex ideas in a clear and concise manner.
• PMP, PgMP, or other relevant certifications are a plus.
• Proficiency in project management and collaboration software (e.g., Microsoft Project, SharePoint, JIRA).
• A strategic thinker with a track record of delivering results on complex and high-impact programs.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Description:

• Conceptualise innovative campaigns to promote awareness and adoption of Lasting Powers of Attorney
• Develop and implement campaign strategy, creatives, digital content and social media plans to engage key target audiences and nudge desirable behaviour (e.g. spark conversations online, garner wide reach and engagement across all channels and drive action/conversion).
• Manage and track campaign deliverables, budget and performance, working closely with creative and media buy agencies.
• Manage procurement of various services and vendors to support campaign
• Coordinate and follow up with inter-agency workgroup representatives to prepare meeting agenda, presentations, updates, minutes of meeting
• Support other marketing campaigns and PR work as needed to support organisation’s mission to support families as they journey through life

Requirements:

• Singaporean
• Degree
• At least 1 year of relevant experience in Marketing Communications and Graphic Design
• PR/ Media relations (preferred but not mandatory)

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Responsibilities:

• Lead and execute key procurement strategy.
• Ensure end to end procurement processes & activities to meet the objectives of (i) proper governance, (ii) cost efficiencies and (iii) on time delivery of projects.
• Engage with legal team and users in contract negotiation to ensure timely formation and execution of contract and compliance to corporate governance.
• Validate purchase requirement and issue RFQ/RFP.
• Work closely with stakeholders to ensure purchase requisitions are attended on a timely basis and ensuring proper documentation and approvals.
• Sourcing and selection of suppliers to ensure cost competitiveness, timely project delivery and quality of work.
• Prepare procurement documents, cost analysis, and negotiate with suppliers
• Generate monthly report and trend analysis.
• Support negotiation and contracts closure with suppliers.
• Engage with legal and users in contract negotiation to ensure timely execution of contracts of the projects.
• Proficiency in identification of contract gaps/risk and mitigated approach in contract report.
• Ensure contract governance and compliance.
• Maintain contract documentation and timely contract.
• Ensure strict compliance for Procurement process and policy for sourcing and purchase decision.
• Ensure Fairness & transparency in decision makings.
• Early engagement with stakeholders to ensure purchase requisitions are attended on a timely basis.
• Maintain and update accredited suppliers’ information.
• Periodic supplier Governance meeting with suppliers.

Requirements

• Bachelor’s Degree in business administration or supply chain management with equivalent industry experience.
• Experience of more than 8 years in end-to-end procurement process, preferably in infrastructure industry.
• Strong communication & decision-making skills-ability to manage conflicting interest.
• Effective presentation writing to present procurement reports/presentations to address business
• needs of the intended audience.
• Conduct procurement activities in E-Procurement platform.
• Strong commercial, negotiation and analytical skill with ability to draw big picture.
• Ability to communicate and engage effectively with stakeholder and senior management.
• Experience in MS Office suite, SAP and Ariba.
• Team player given the need to interact with different business units.
• Ability to work independently under tight timelines.

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume for a confidential discussion. We regret that only shortlisted candidates will be notified.

Job Code: Ky

PERSOLKELLY Singapore Pte Ltd | EA Licence No: 01C4394
Chan Sau Wah Kenny | EA Reg No: R1106707

More jobs available www.persolkelly.com

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.