#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Handle phone call enquiries of current and prospective members in respect to Airline industry programme.
• Provide accurate and efficient processing of reservations or support work relating to mileage redemption, issuing of tickets and effecting changes to schedules.
• Maintain member accounts whenever there are changes in their profiles.
• Advise on latest promotions and mechanics including send programme related collaterals and forms.
• Manages feedback/ complaints and liaise with backend support to resolve members’ issues.
• Meet daily KPI requirement.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a GCE ‘O’ levels in any field.
• Preferably with 1 year of working experience in contact centre is ideal for this position. However, fresh graduates are encouraged to apply.
• Strong time management skills and amenable to work rotating shifts.
• Exposure to strong customer-orientated environment is an added advantage.
• Possess strong analytical skills to identify cause of problems & recommend solutions.
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Daughters Of Tomorrow Limited

Registered as a charity under the Charities Act of Singapore, Daughters Of Tomorrow complements and supports existing training and workforce-related agencies by connecting volunteers and community resources to enable each woman on an individual level. By deep-diving into the practical day-to-day constraints of these women, we offer hand-holding and individual coaching to help each woman reach regular and sustained employment.
Our beneficiaries are women aged 18 to 63 from low-income families (living on less than $800 per capita per month), mostly living in government-subsidized rental flats, and facing multiple stressors in their families. Through sustained employment, women in our employment bridging program regain confidence in themselves and gain a social support network that helps them through their difficult times.

Fundraising and Public Relations Manager/Senior Manager

About the Role

The Fundraising and Public Relations Manager/Senior Manager is a key contributor in achieving the annual fundraising target that enables the organisation’s overall goals to be met. The role helps to ensure that Daughters Of Tomorrow has a steady stream of revenue generation initiatives including but not limited to fundraising events, online campaigns and grant writing. This role is expected to develop and implement fundraising strategies that are aligned to the organisation’s goals and objectives, working closely with the Executive Director to ensure that existing and new programmes are funded properly. This role shall also be expected to represent DOT at engagement sessions and build strong corporate partnerships. As part of the management team, this role shall also support Fundraising Committee meetings and take collective ownership for the successful management of the organization.

Responsibilities

Fundraising & Donor Management

• Expand and grow the donor base including foundations, corporate donors, government grants and individual donors through leads generation, grant writing, relationship building and engagement in support of fundraising strategy defined in the year
• Pipeline management and timely and accurate updates of donors’ giving records in Salesforce system and/or any other systems as required.Manage fundraising campaigns and events with the view to build long-term partnerships with individuals and corporates, and potential long-term volunteering relationships with corporate staff members
• Manage donor relationships including providing accurate and timely grant reporting, engagement of funders in CSR activities, donor appreciation etc
• Work closely with operations to develop effective pitches to raise funds, educating funders on impact funding
• Work closely with Executive Director and Finance to ensure that all restricted and non-restricted funds meet statutory requirements and organisational needs, including and not limited to Charities Act, AML and ATF
• Work closely with Finance and Accounts to ensure quotations, invoicing and tax deductible receipts are done in accordance to governance and compliance requirements
• Oversee the development of all Memorandum of Understanding (MOUs) with corporates and businesses that have expressed interest in raising funds for DOT

Public Relations and Events Management

• Work closely with the Communications team (manager/executive/agencies) and operations team in driving fundraising and communication activities to reach out to “cold markets” and keep engagement strong with current donor base
• Strengthen donor relationship management by planning appreciation gestures including corporate mixers, appreciation luncheons, any event management and relationship building efforts with donors
• Represent DOT as a spokesperson at corporate, networking and fundraising events, social media and media engagements to advance DOT’s mission
• Engage corporates in poverty sensitization workshops and achieve the targeted number of paid engagements in the year
• Plan and execute annual fundraising and public events including International Women’s Day, Mother’s Day Carnival, DOT Gala and DOT Golf Fundraiser

General/Management:

• Build capabilities in fundraising, donor and event management of the Fundraising team
• Highlight new or changing operational needs that require manpower, budgetary and strategic provisions to Head of Fundraising and Public Relations
• Establish good working relationships and collaborative arrangements with the team internally and relevant external stakeholders to help achieve the goals of the organization
• Manage fundraising expense budget in accordance with charity regulations
• Oversee the performance reviews, training and upskilling of existing staff within the team in order that they would be able to fulfill their roles outlined in their job descriptions
• Analyse and report fundraising insights from existing fundraising initiatives
• Drive development and improvement of processes related to fundraising and impact reporting so that efficiency and productivity gains can be attained
• Supporting Head of Fundraising and Public Relations in reporting to the Fundraising Committee when required

Direct Supervisor

• Head of Fundraising and Public Relations

Qualifications

• Singaporean or PR
• Degree in BBA or at least 5 years of relevant work experience in BDM, RM and/or marketing roles

Preferred Skills and Competencies

• Passion to work in social service sector
• Proficient in Microsoft Office, CRM systems, Canva and Google Suite
• Strong spoken and written communication and presentation skills
• Experience in strategic planning and execution
• Able to do ground work, including events execution, data entry, direct liaison and follow ups
• Knowledge in Singapore’s Charities Act preferred
• Conflict management skills would be advantageous
• Strong team player

Job Responsibilities:

• Responsible for driving and executing the construction of buildings and infrastructure.
• Supported by project managers and his/her team collaborates with various stakeholders including architects, engineers, and contractors to make sure that the construction runs smoothly.
• Oversees the planning, execution, and completion of construction projects by relevant building regulations and standards.
• Schedules the construction timelines, coordinates work between various departments, conducts site meetings, and carries out inspections on the building works.
• Chair meetings with clients, consultants, contractors, technical experts, etc. to resolve any design/budget/technical issues that might derail the project delivery.
• Coordinate building inspections by relevant authorities.
• Direct all site activities of site staff, contractors suppliers, etc., and manage the communication between different groups to ensure timely response to project requirements.
• Ensure compliance with building regulations and safety measures.
• Manage and deliver projects within the project timeline and budget, as well as the framework of risk and environmental considerations.
• Manage budgets of construction projects.
• Manage work delivery and resources based on resource allocation and project schedules.
• Review construction progress and address the needs of the stakeholders at various stages of the project.
• Work with design teams to review design solutions and ensure they meet the project budget and timeline.
• Lead and oversees project execution, monitor site progress, and ensure on-time completion of the project
• Project planning and project management
• Liaise closely with subcontractors, architects, consultants, and authorities; set guidelines and provide expertise and supervision to the team.
• Project management, coordination, implementation, execution, control, and completion of specific projects.
• Oversee the planning, analysis, and recommendations in support of project construction planning, implementation, and monitoring work schedules following the master and detailed work program.
• Liaise with consultants for technical issues and coordinate with subcontractors on the site activities.
• Assist in developing and implementing corporate construction policies that support project construction.
• Monitor cash flow projections and report actual cash flow and variance to senior management regularly (monthly/bimonthly)
• Prepare and submit monthly, weekly, and daily progress reports to internal and external stakeholders.
• Lead the planning, execution, and closure of construction projects, ensuring they meet safety, quality, timeliness, and budgetary/financial requirements.
• Provide direction and mentorship to senior/project managers, and project, WSH teams, fostering a collaborative, productive, safe, and high-performance work environment.
• Foster harmonious, positive, and sustainable client, internal and external stakeholders (e.g consultants, government agencies, public, subcontractors, etc) relationships and ensure their expectations, needs, and requirements are met and constantly throughout the whole project life cycle
• Provide technical expertise to the project team throughout the project life cycle to achieve synergy, savings, and productivity.

Job Requirement:

• Degree in Civil/Structural Engineering
• Must have more than 15 years of experience in Civil/Structural Engineering works
• Excellent writing, communication, and presentation skills and strong analytical skills in bilingual
• Equipped with leadership skills in which able to lead the engineers in completing the jobs.
• Able to work 6 days per week at the Site office.
• Experienced in the construction of high-rise buildings of at least 100m high, with deep basement structures.
• Possess excellent leadership, planning, good management skills, interpersonal communication, and negotiation skills to lead a team of engineers and contractors while liaising with peers and colleagues from various departments. Possess the mental and physical stamina to take on numerous challenging tasks while simultaneously meeting high standards and deadlines/vision.
• Bilingual in English and Mandarin to liaise with Mandarin-speaking associates given business communications

About Us:

Linkgas Engineering Enterprise is a leading provider of fire protection services in Singapore, dedicated to ensuring the safety of lives and property through reliable and innovative fire protection solutions. We specialize in the design, installation, and servicing of cutting-edge fire suppression systems and products.

Position Overview:

We are seeking a highly organized and proactive Project Manager to oversee the planning, execution, and completion of our projects. The successful candidate will play a crucial role in coordinating resources, managing timelines, and ensuring the successful delivery of projects within scope, budget, and quality standards.

Key Responsibilities:

1. Project Planning and Coordination:

• Develop comprehensive project plans, including scope, objectives, deliverables, timelines, and budget allocation.
• Coordinate with internal teams, subcontractors, and vendors to ensure all project requirements are understood and executed effectively.
• Identify and allocate resources, including manpower, equipment, and materials, to support project needs.
• Conduct regular project meetings to review progress, address issues, and provide updates to stakeholders.

2. Risk Management and Mitigation:

• Identify potential risks and issues that may impact project success and develop mitigation strategies.
• Monitor project activities closely to anticipate and address any deviations from the plan.
• Implement effective risk management techniques to minimize disruptions and ensure project objectives are met.

3. Stakeholder Communication:

• Serve as the primary point of contact for project stakeholders, including clients, internal teams, and external partners.
• Communicate project status, milestones, and deliverables effectively to ensure alignment and transparency.
• Address stakeholder concerns and inquiries promptly, seeking resolutions to maintain positive relationships.

4. Quality Assurance and Control:

• Establish and enforce quality standards and procedures to ensure deliverables meet or exceed client expectations.
• Conduct regular inspections and quality checks to verify compliance with project specifications and industry standards.
• Implement corrective actions as needed to address any deviations from quality requirements.

5. Budget and Financial Management:

• Monitor project budgets closely, tracking expenses and ensuring adherence to financial targets.
• Review and approve project expenditures, invoices, and change orders in accordance with established procedures.
• Provide accurate and timely financial reports to management and stakeholders as required.

Required Qualifications:

• Bachelor’s degree/Diploma in Engineering, Construction Management, or related fields preferred.
• Proven experience in project management, preferably in the construction or fire protection industry.
• Strong understanding of project management methodologies, tools, and techniques.
• Excellent leadership and team management skills.
• Effective communication and interpersonal abilities.

Preferred Attributes:

• Detail-oriented with strong organizational skills.
• Proactive problem solver with the ability to think strategically.
• Deadline-driven with a focus on delivering results.
• Adaptable and able to thrive in a fast-paced environment.

How to Apply:

If you are a dedicated and experienced Project Manager (or have had prior experience working in an established Project Management Team) with a passion for driving project success and delivering exceptional results, we invite you to apply for this challenging and rewarding position.

Linkgas Engineering is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• Bachelor's degree or above majored in Business Admi./Finance/ etc. related
• 3+Years of working experience in Finance & Office Management
• Fluent in Mandarin and English
• Familiar with Accounting/Tax/Audit/Banking etc. rules
• Skillful with Word/Excel/PPT and related Office software
• Strong responsible/careful/creative/innovative/cooperative working style

1. The efficient and skilled handling of all daily financial and administrative matters of the company.
2. Tasks are processing Group suppliers' invoices, staff reimbursement claims, payments to vendors, data recording and reporting, handling petty cash, etc.
3. Reliable closing of the monthly/quarterly accounts promptly to meet the reporting timeline as defined by the Head Office.
4. Responsible for all payroll matters including the processing of monthly payroll and submitting the CPF to the CPF Board.
5. Dealing with government agencies on tax and other regulations/legal matters.
6. Responsible for the quarterly submission of GST and Withholding tax to IRAS.
7. Handling intercompany confirmations every month.
8. Responsible for input in our system for reporting sales orders and revenue to HQ every month.
9. Planning and coordinating the year-end financial audit with external auditors and providing them with all the data and assistance necessary to meet the Group reporting timeline of the second/third week of January.
10. Coordinating annual stock-take with the Head of Service and external auditors.
11. Preparation of the annual budget by collecting input from the Sales Manager, Service Manager, and Managing Director in Q3.
12. Ad hoc reporting per the requirements of the Head Office.
13. Other matters assigned by Management.

The job description is only a general outline and detailed procedures may vary according to the actual situation. The job description may be adjusted to the demand and change in the future upon both understanding and acknowledgment.

Be part of an established, exciting and expanding Group of F&B company with multiple brands and concepts. Eatz Group Pte Ltd is a Halal-Certified Full-Service Caterer since 2005.

• Oversea and Manage the Sales Department ensure Daily Sales Operations is updated accurately
• Plan menus, approve sales quotations / prepare all tenders & contract submissions according to the client’s budget and requirements whilst ensuring profitability
• Responsible to create promotions, identify new marketing pipelines/funnels to target new businesses
• Build, expand and maintain sales account database to increase potential business
• Attend Site Inspections / Tender Briefings and Conduct Sales Presentations to Clients
• Respond to customers complaints/feedbacks in a timely fashion
• Supervise & delegate job daily workflow of sales team and to ensure work is on-track and accurate
• Prepare Daily Sales Team reports of (Sales/Success Rates, etc)
• Any other duties assigned by the Directors

Requirements:

• Possess a Diploma / or Trade Certificate in Relevant Discipline
• Strong, Good & Strategic Supervisor for Sales Team
• Possess Good Communication Skills, Be Meticulous, Always Accurate Results Driven
• Quick-Thinking, Versatility to be able to Solve Problems
• Highly-Motivated & able to work Independently
• Strong Desire to own projects and exceed beyond expectations
• Versatility and Ability to find solutions and deliver results
• At least 3 years’ Experience in Sales Related or Catering will be an advantage
• Strong Command: MS Word/Excel, etc

Job Info

• Work in a Pleasant Working Environment
• Work Location: Bedok Industrial
• Commissions Payable
• Attractive Renumeration commensurate with your experience and qualifications
• Good Benefits (Enquire)

Please email updated resume to [email protected] AND WhatsApp to 9857-9292 with:

• COVID Vaccination Status (How many jabs? and/or COVID+ before/when?)
• Last Drawn Salary
• Expected Salary
• Earliest Availability to Start Work
• Earliest Availability to Attend Interview

Thank you for your attention. We regret to inform that only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

Roles & Responsibilities

As an Ecommerce Customer Service Representative, you will be responsible for assisting customers with their online orders. You will need to have exceptional communication skills, both written and verbal, and be able to provide solutions to customer inquiries in a timely manner. In this role, you will also need to be able to navigate various ecommerce platforms and work closely with the marketing and sales teams to ensure customer satisfaction. If you have a passion and enjoy working in a fast-paced environment, then this job may be the perfect fit for you.

• Respond to customer inquiries and resolve their issues via chat system.
• Assist customers with placing orders, tracking shipments, and processing returns/refund/exchange.
• Provide product information and recommendations to customers.
• Collaborate with other departments, such as shipping, billing &etc, to ensure timely and accurate order fulfillment.
• Maintain accurate records of customer interactions and transactions.
• Identify and escalate complex issues to senior representatives or supervisors.
• Stay up to date with product knowledge and industry trends to provide excellent customer service.
• Meet and exceed customer satisfaction goals and performance metrics.
• Continuously improve customer service processes and procedures.

Requirements

• Minimum Diploma holder or (No qualification candidate who had at least 2 years working expirence with E-COMMERCE )
• Prior Ecommerce Customer Service experience
• Excellent phone/email communication skills
• Ability to handle high volume customer interactions
• Strong problem-solving and decision-making abilities
• Effective time management skills
• Ability to multitask and prioritize tasks
• Detail-oriented and accurate data entry
• Experience with CRM and ticketing systems
• Familiarity with Ecommerce platforms and order workflows
• Able to work in a fast-changing environment and multi-task.

What’s In It For You:

• On job training provided
• Good learning environment on the working of e-commerce
• Valuable skills that are transferrable
• Work area will be located at Tampines- Walking distance to Tampines Hub/Tampines Safra
• 5.5 days work week (9 hours with 1-hour break, meals, and transport allowance is provided)

[What you will be working on]

You will be required to:

• Lead and supervise a team of support staff in day-to-day operations, key systems and customer service touch-points (Counter, Call Centre and Email), and any new touch-points created
• Execute daily work at assigned touchpoint(s) through understanding of customer service policies, work processes and use of systems (e.g. Telephony, Customer Relationship Management, Queue Management, etc.)
• Attend to customer feedback, complaints and compliments
• Coordinate and liaise with various stakeholders (internal/external) for intakes and support department projects and prepare related reports for submission.
• Help manage the social media platforms and QSM system.
• Assist and support any other projects/events/duties as assigned within the department

[What we are looking for]

• You should be a team player with at least three years’ experience in the service industry
• You should be IT Savvy with a knowledge of CRM systems, have an affinity for learning, exploring and applying technological and digital solutions to the workplace
• You should also have proven administrative and organisational skills, as well as excellent interpersonal, written and oral communication skills
• You should be able to lead/supervise a team of support/counter staff

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

Key duties and responsibility that need to be performned to meet the primary objective of the job.This will include the important result areas (what along with the rationale (why).

- Relationship manager to assigned divisions within the district.

- Work closely with the Constituency Offices of assigned divisions in providing social and employment assistance to the needy within the division.

- Attend CDC, CCC and social services-related meetings/events to provide prompt and direct service to stakeholders in assigned divisions.

- Develop an in-depted knowledge of the characteristics of each of the assigned division in the district and identifies opportunities for collaboration.

- Assist Team Leader in executing plans for the development of CDC to achieve community goals.

- Develop and execute district level CDC projects and joint-projects with CDC community partners such as Grassroots Organisations, community partners, schools, government bodies and non-government organisaitns.

- Engage in research, needs assessments, and gather data to build institutional knowledge to enhance effectiveness of CDC projects.

- Provide administrative/logistical support to projects organisaed by PA Headquarters.

- Provide administrative/logistical support and guidance to the Standing Committees and project joint partners to facilitate effective implementation of their activities.

- Provide accurate record of the Standing Committee meetings in minutes.

Other Duties:

Other Ad Hoc duties not covered under main responsibilities and duties.

- Cover the duties of Team Leader (Projects) during his/her absence

- Performs other duties as assigned by senior officers

Roles & Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

• Position : Sales Manager (CCTV/Data Comm/UPS)
• Location : Near Bendemeer MRT
• Working hours : Monday - Friday, 9.00am - 6.00pm
• Salary(commensurate on experience) : Up to $6200 + AWS + VB + Transport reimbursement + Phone + 14 days Annual leave
• Duration : Permanent
• Industry : Manufacturer of Network Equipment

Main Responsibilities:

• Set and fulfill given sales targets that aligns with the overall business direction and brand consistency
• Ability to communicate and liaise with clients to resolve all sales enquiries
• Implement sales and marketing strategies for market penetration
• Conduct regular visits, trainings and meetings with distributor’s sales and technical team as well as channels/dealers
• Identify and approach potential clients, projects or new market to create new business opportunities
• Report on sales performance as well as necessary suggestion and implementations for improvement

Requirements:

• Local Polytechnic Diploma and/or Degree in Business Administration, IT or Engineering
• At least 2 years of sales experience in Tech/IT industry or related field
• Experience in B2B platform would be a major plus
• Clear understanding of market trends and current/potential competitors
• Bilingual in English, Mandarin or Malay to liaise with Mandarin and Malay speaking associates in view of business communications

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

About us:

Our story began in 2017 with only one goal in mind – reinventing the quality of life, and there it is, Sheldon Global Pte Ltd. Who would’ve thought we’d achieve it in a few years? We did. Starting with a lean team of 7, we brought a different perspective to home revamps. With over 45 siblings, we strive to provide affordable, high-grade household items to solve your space constraints. With 7 major brands under our management, we will offer ample opportunities, training, and development programs that empower you to expand your skills and abilities.

Join us on our venture to become Singapore’s top retail and eCommerce enterprise. We are rapidly expanding, and if you think you have what it takes, we would like to hear from you! our site: https://sheldonglobal.com/

Overview:

We seek a dynamic and organised individual to join our team as a Livestream Account Manager, whose responsibilities include developing long-term relationships with a portfolio of clients and connecting with key business executives and stakeholders. Account Managers liaise between customers and cross-functional internal teams to ensure our solutions are delivered promptly and successfully according to customer needs. Manage and develop client accounts to initiate and maintain favourable relationships with clients. Responsible for coordinating with influencers, live streamers, our partners, and the agencies we're working with and is an expert in affiliate marketing (selling our channels and products) of both HOUZE & Table Matters Brands.

MUST HAVE:

• Diploma/Degree in related discipline (Sales & Marketing)
• Minimum of 3 years of relevant work experience in a similar role preffered
• Tech-savvy
• Strong communication (written & spoken)
• Strategic & adaptive
• Extensive experience in sales, E-commerce, & affiliate marketing
• SEO & SEM skills
• Account management
• Proficient in Microsoft Offices especially Excel (Vlook Up, Pivot Table)
• Proficiency in business social media accounts and tech-savvy
• Able to multi-task and work in a fast-paced environment
• Good research and analytical skills
• Team player and good management skills

KEY RESPONSIBILITIES:

• Introduce and demonstrate products and respond to customer enquiries by providing professional advice during live streaming.
• Develop and implement a live streaming strategy, including scheduling, planning, marketing, and enhancing production workflow.
• Ensures live streamer is engaging the customers online
• Manages Facebook, Tiktok, Lazada, & Shopee Livestream accounts. Responsible for creating live stream campaigns on social media and e-commerce platforms (Tiktok, Facebook, Lazada, Shopee, etc) for two brands: HOUZE & Table Matters
• Coordinates with influencers, live streamers, our partners, the agencies we're working with, and finding excellent influencers creators.
• Develop new live-stream sales strategies & campaigns
• Execute live-stream promotional campaigns to achieve sales targets as assigned by the Management.
• Constantly research and keep abreast of the latest marketing trends, emerging technologies and digital tools to produce high-quality content.
• Track and monitor live stream performance and submit reports to Management.
• Monitor analytics of online shopping via TikTok, Facebook, Lazada, and Shopee accounts
• Work with affiliate partners
• Achieve sales conversion rate from the live stream as determined by Management
• To undertake any ad-hoc tasks as and when required.

Benefits:

• Paid MC/ Hospitalization leaves
• Annual company retreats
• Outpatient/Medical reimbursement
• Dental allowance
• Open-space concept office
• Recreational facilities
• Free beverages and snacks
• Pet friendly office

About us:

Our story began in 2017 with only one goal in mind – reinventing the quality of life, and there it is, Sheldon Global Pte Ltd. Who would’ve thought we’d achieve it in a few years? We did. Starting with a lean team of 7, we brought a different perspective to home revamps. With over 45 siblings, we strive to provide affordable, high-grade household items to solve your space constraints. With 7 major brands under our management, we will offer ample opportunities, training, and development programs that empower you to expand your skills and abilities.

Join us on our venture to become Singapore’s top retail and eCommerce enterprise. We are rapidly expanding, and if you think you have what it takes, we would like to hear from you! our site: https://sheldonglobal.com/

Overview:

We seek a dynamic and organised individual to join our team as a Livestream Account Manager, whose responsibilities include developing long-term relationships with a portfolio of clients and connecting with key business executives and stakeholders. Account Managers liaise between customers and cross-functional internal teams to ensure our solutions are delivered promptly and successfully according to customer needs. Manage and develop client accounts to initiate and maintain favourable relationships with clients. Responsible for coordinating with influencers, live streamers, our partners, and the agencies we're working with and is an expert in affiliate marketing (selling our channels and products) of both HOUZE & Table Matters Brands.

MUST HAVE:

• Diploma/Degree in related discipline (Sales & Marketing)
• Minimum of 3 years of relevant work experience in a similar role preffered
• Tech-savvy
• Strong communication (written & spoken)
• Strategic & adaptive
• Extensive experience in sales, E-commerce, & affiliate marketing
• SEO & SEM skills
• Account management
• Proficient in Microsoft Offices especially Excel (Vlook Up, Pivot Table)
• Proficiency in business social media accounts and tech-savvy
• Able to multi-task and work in a fast-paced environment
• Good research and analytical skills
• Team player and good management skills

KEY RESPONSIBILITIES:

• Introduce and demonstrate products and respond to customer enquiries by providing professional advice during live streaming.
• Develop and implement a live streaming strategy, including scheduling, planning, marketing, and enhancing production workflow.
• Ensures live streamer is engaging the customers online
• Manages Facebook, Tiktok, Lazada, & Shopee Livestream accounts. Responsible for creating live stream campaigns on social media and e-commerce platforms (Tiktok, Facebook, Lazada, Shopee, etc) for two brands: HOUZE & Table Matters
• Coordinates with influencers, live streamers, our partners, the agencies we're working with, and finding excellent influencers creators.
• Develop new live-stream sales strategies & campaigns
• Execute live-stream promotional campaigns to achieve sales targets as assigned by the Management.
• Constantly research and keep abreast of the latest marketing trends, emerging technologies and digital tools to produce high-quality content.
• Track and monitor live stream performance and submit reports to Management.
• Monitor analytics of online shopping via TikTok, Facebook, Lazada, and Shopee accounts
• Work with affiliate partners
• Achieve sales conversion rate from the live stream as determined by Management
• To undertake any ad-hoc tasks as and when required.

Benefits:

• Paid MC/ Hospitalization leaves
• Annual company retreats
• Outpatient/Medical reimbursement
• Dental allowance
• Open-space concept office
• Recreational facilities
• Free beverages and snacks
• Pet friendly office

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

You should be trained in Information Technology, Facilities Management or equivalent and familiar with at least two of the following:

- Cisco Networking Technologies - Windows Server Administration

- Linux Server Administration

- IT Service Management

- Fire Protection Systems

- Electrical Technology

- Air-Conditioning & Mechanical Ventilation System

- IT Service Management

In addition, you should have at least 3 years of relevant industry experiences. Professional certifications in Data Centre Operations or equivalent will be an advantage. You should have a passion and genuine interest to share knowledge and interact with youth, with good communication and interpersonal skills.

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the Colleges or Headquarters.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting

Contract Furniture company seeks a dynamic hard-working sales manager for the hospitality and contract market in Singapore. Mature, pleaseant with 1-2 years working experience is sought. Possess driving licence and car preferred. Successful incumbent will be responsibel for the B2B markets for both hotel, condominium and contract. Possible for travel to work the region is also included. Office is located in the east side with a 5 day work week and incentives if sales are closed.

Role & Reponsibilites:

· Report to Operation Manager

· Handling of Food delivery from different portal such as Food Panda, Deliveroo & Grab Food

· Execute marketing activities - prepare posters/daily settings of delivery platform

· Ensure all weekly reports (such as COGS & Weekly Delivery total Sales – outlets ) submitted are accurate and submit to Operation Manager

· Resolve system bugs

· Machine upkeeping (menu updates)

· Novitee: Backend settings & reporting & liaise closely with Accounts Manager

Food Purchasing Price Comparison – Monthly & manage on outlets pest contro

Job Description & Requirements

• $13/ hr
• 2 month is ok (can extend)
• 5 days work week including weekends
• No experience needed
• Uniform provided

Job Scope:

1. Receiving incoming stock
2. Delivering of duty free orders into departure gate hold rooms
3. Assisting to top up display stocks at the stores
4. Assisting in IShop Changi fulfilment in the picking and packing of orders
5. Any other ad-hoc duties as assigned by the Supervisors or Retail Managers

Campaign Management

What you will be working on

• Plan, develop and implement effective campaigns in line with TP’s communications objectives and KPIs
• Identify marketing channels, media planning, production of various marketing collaterals and videos to communicate key messages for the organisation
• Monitor campaign effectiveness and analysing outcomes

Stakeholder Management

• Work with internal and external stakeholders to support TP’s communications and marketing direction
• Be familiar with vendor management and work with creative and media agencies to execute campaigns effectively, in order to achieve key deliverables
• Work with the social media team to establish alignment with social and digital media efforts

Project Management And Data Analysis

• Manage project timeline, deliverables, and budget
• Analyse and leverage on data to develop best strategies and tactics for campaign activations
• Report on project outcomes and provide After-Action Review (AAR) reports to facilitate learning and best practices

What We Are Looking For

• Qualification in Marketing, Communications or related disciplines
• At least 8 years of experience in marketing and digital marketing
• Prior experience in implementing and executing a marketing plan from inception to execution.
• Strong understanding of marketing channels, search engine optimisation and search engine marketing
• Excellent written and verbal communication skills
• Possess a collaborative attitude, self-motivated, proactive, and able to work well in a team-oriented work environment

Interested candidates please submit your application via the Workday platform via the link below: https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/Singapore/Deputy-Manager--Marketing-_JR-10000018000-1

Senior HR Executive/Assistant HR Manager

Roles & Responsibilities

Responsibilities:

· Perform full spectrum of HR functions and administration including recruitment, staff engagement, training and development, termination of service, and advisory on HR policies and procedures

· Perform end-to-end recruitment – interview, shortlisting, assessment & selection, offer and on-boarding

· Review and maintain HR policies and procedures

· Engagement with both internal and external stakeholders such as employees and HR system vendor, etc

· Reports generation

· Payroll administration

· Work pass administration

Requirements:

· 2 – 3 years’ experience in generalist HR role

. Diploma or Degree In HR

· Self-motivated and resourceful with good multitasking and organisational ability

· Meticulous attention to details

· Good communication skills

· Ability to work independently and with a team

Salary range - $3,500 - $4,500

• Create daily delivery orders and invoices
• data entry of daily sales
• alias with purchasing department and promoters on necessary stock order
• simple book keeping
• proficient in microsoft office usage
• able to work on alternate Sats (9am-6pm)

JOB SUMMARY

Under general supervision, process orders, provide customer service, or administrative support. Communicates a variety of information to internal or external customers to support the sale or service of products. Follows established procedures to perform routine tasks and receives general guidance and direction to perform other work with substantial variety and complexity. Originality and ingenuity are required to apply appropriate procedures, processes and techniques to assignments that are broad in nature. Resolves most questions and problems and refers new or unusual issues to a higher level as necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides timely and accurate information to update customer order status and product knowledge requests.

Processes customer orders/changes according to established policies and procedures.

Works closely with Finance to maintain Accounts Receivable according to contract terms

Provides timely feedback regarding service failures or customer concerns.

Generate and analyze data using appropriate toolsets

Provides general administrative support to assigned Business Unit.

May perform other duties and responsibilities as assigned.

KNOWLEDGE REQUIREMENTS

High proficiency in Microsoft office suite required while proficiency in Power BI, Power App, Power Automate, Macro will be beneficial.

Possess an ability to deal effectively with different functional personnel to drive results improvements.

Ability to define problems, collect data, establish facts, and draw valid conclusions.

A self starter with the ability to work intuitively and with minimal supervision

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Strong problem solving, negotiation, and people skills are a must.

EDUCATION & EXPERIENCE REQUIREMENTS

Bachelor’s degree in related discipline required.

Preferably two years related experience

Or an equivalent combination of education, training or experience.

Job Summary

• Work closely with Centre Manager/ Mobile Medical Services Manager in the provision of frontline counter services to patients in medical centres or mobile medical services events.
• Assist patients to verify their service requirement, managing patient queues, handle enquiries and to provide administrative support to the Centre Manager and Resident Physician.

Job Description

Registration

• Responsible for reception of all appointment and walk-in patients at the medical centre or mobile medical services event.
• Responsible for accurate appointment scheduling / booking and registration for patients accurately via clinic system including updating of patient’s personal particulars such as email, mailing address and contact number.
• Ensure patients’ identifiers are verified for all patients when handling patient registration, which includes the verification of tests/procedures ordered by doctors.
• Ensure that relevant instructions are communicated effectively to patients prior to their tests/procedures.
• Ensure relevant Authorization Forms are filled in accurately with patients’ endorsement and approval.
• Ensure accurate application of promotions and discount vouchers appropriately and to validate its utilization via the clinic system.
• Adhere to policy and standard operating procedures.

Cashiering and Medical Records Management

• Responsible for payment collection when assigned to cashier duties and ensure tally of end-of day sales with cash settlement and other transaction records.Collect basic bio-data (e.g. visual acuity, near/distant, colour vision, wt, ht, BMI, etc.).
• Accurate and meticulous in performing cashiering duty when assigned.
• When assigned, to ensure the timely dispatching of medical reports, proper records and documentation of courier services in line with PDPA requirements.
• Tally and check end of day collection and supporting documents.

Service Excellence

• Ensure a high standard of professional service to clients, meeting customer service and quality KPIs as determined by the department.
• Proactively identify customer’s needs and sustain a culture of service excellence within the organisation.
• Work collaboratively and effectively with other teams within the medical centre and/or mobile medical services event to contribute to the performance of the team.
• Follow up and support reporting officer in handling patient relation issues.

Equipment, Supplies, and Maintenance

• Responsible for keeping inventory of office equipment and their maintenance, including ensuring there are sustainable supplies of stationery and other consumables.
• Responsible for keeping inventory of office equipment and their maintenance, including ensuring there are sustainable supplies of stationery and other consumables.

Others

• Keep self-informed and up to date on product and services offered across the organisation.
• Attend training as assigned by Centre Manager/ Mobile Medical Services Manager
• Able to be deployed to other medical centres including supporting of Community Health Day and MMS events when necessary.
• Guides and if needed escorts patients to various stations as and when required.
• Any other tasks assigned by the Centre/ Mobile Services Manager.

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.

This position reports to the Director and is responsible for overseeing and driving the success of the company sales. This role entails driving the success of the sales of the company by strategizing to exceed company targets, maintaining strong client relationships, and upholding a commitment to excellence in customer service. Additionally, responsibilities include recruiting and developing a sales team through candidate sourcing, interview and new hire training.

Key skills:

• Good Leadership
• Effective communication
• Sales proficiency and strategic thinking
• Talent acquisition and analytical prowess

Qualifications

Prior sales experience, familiarity with CRM software, knowledge of Smart Home products and adaptability to a fast-paced environment. Optional certification in sales or management will be an advantage.

ORGANISATION: International Rubber Study Group (IRSG)

LOCATION: Singapore

POSITION: Manager, Economics and Statistics

GRADE: NO-A Step 1, National Professional Officer Category, United Nations Salary Scale for Singapore (Effective: 01 September 2013)

SALARY: Total Net Salary of SG$89,474Per Annum (excluding benefits)

CLOSING DATE: Monday, 25 March 2024

OCCUPATIONAL GROUPS:

§ Managerial Position

§ Research and Development

§ Economics and Statistics

§ Econometrics

THE INTERNATIONAL RUBBER STUDY GROUP (IRSG)

The International Rubber Study Group (IRSG) is an inter-governmental organisation with the main objective of improving the transparency of the world rubber marketsand strengthening international cooperation on rubber issues. The IRSG is the biggest worldwide community in the rubber economy. The IRSG is recognized as an International Body through the negotiation of a Headquarter Agreement with the Government of the United Kingdom in 1978. The IRSG has 35 Member Governments including European Union (28 Countries), Singapore, India, Sri Lanka, Russia, Cote D’ Ivoire, Nigeria, and Cameroon. Subsequently, a new Headquarter Agreement with the Government of Singapore was signed in 2008. The IRSG Secretariat is based in Singapore.

The mission of the IRSG is to be the world’s authoritative source of statistical data and forecasts for all aspects of the world rubber industry, including production, consumption and trade in rubber and rubber products. The seminal purpose of the secretariat is to prepare current estimates and forecasts of future supply and demand trends while undertaking statistical and economic studies on specific aspects of the industry to continually improve its value-added service to stakeholders. Furthermore, as the only intergovernmental organisation bringing together the world’s rubber-producing and consuming stakeholders, the IRSG strives to provide an effective forum for the discussion of matters affecting the supply and demand for synthetic rubber and natural rubber.

The Group is a platform for senior executives and representatives to provide insights through dedicated meetings, working groups, conferences, and projects. The annual IRSG meetings are amongst the largest regular assemblies of rubber experts worldwide. IRSG offers a unique opportunity to enhance collaboration beyond each company or organisation peer group and connect with young leaders and innovators or established entrepreneurs. The members, subscribers and partners represent governments, companies and organisations that are shaping and transforming the rubber industry in strategic and socially responsible ways.

(A) JOB DESCRIPTION

The position reports directly tothe Secretary-General. The IRSG Economics and Statistics Unit collects and collates statistics on natural and synthetic rubber and its related industries, provides market analyses, forecasts and reports on the world rubber economy. The incumbent, the Manager, Economics and Statistics will work with the Economics and Statistics Unit comprising of the Chief of Staff and the Head, Economics and Statistics to deliver specific number of publications in a year independently.

(B) SUMMARY OF KEY FUNCTIONS/ACCOUNTABILITIES:

The Economics and Statistics Unit of IRSG is leanly staffed. The Unit currently roll-out twenty-two publications in a year. In this regard, the Unit publishes Rubber Statistical Bulletin, Rubber Industry Report, World Rubber Industry Outlook, Monthly Rubber Bulletin and Rubber Focus. The Unit will also be distilling policy briefs from the publications and conduct Senior Policy Seminars for decision makers in the world rubber industry.

The Head, Economics and Statistics deliver ten out of the twenty-two yearly publications, the Chief of Staff roll-out four out of the twenty-two publications including Policy Briefs and also conduct Senior Policy Seminars while the Manager, Economics and Statistics will deliver ten out of the twenty-two yearly publications independently.

The incumbent will also advise the Secretary-General from time to time on issues and policy options related to the adequacy of the international rubber industry and trade statistics and ensure the publication of timely and comprehensive data in the Rubber Statistical Bulletin and other Statistical Publications and the implementation and further development of the Secretariat’s short-term and long-term modelling system.

(C) PERFORMS ANY OTHER DUTIES AND RESPONSIBILITIES ASSIGNED AS REQUIRED

Performing additional duties and responsibilities assigned by the Secretary-General in conformance with the policy, standards, rules, and regulations of IRSG

(D) QUALIFICATION, WORK EXPERIENCE AND COMPETENCIES

1. EDUCATION

An advanced university degree (Minimum of PhD, DSc, DPhil or equivalent Doctoral Degree) in Economics, Mathematical Economics, Econometrics or equivalent is mandatory.

2. WORK EXPERIENCE AND COMPETENCIES

§ Minimum of two to five years of relevant academic work experience with mixed method research techniques (quantitative and qualitative) coupled with strong competence in handling “big data” is mandatory.

§ Proof of proficiency in statistical software (STATA, SPSS, etc.) is mandatory

§ Evidence of at least five research publications with econometric and/or statistical modelling in peer review journals is mandatory

§ Software development and Information Technology skills with expertise in econometric forecasting and data analysis is desirable.

§ Minimum of three years research experience (Preferably Post-Doctoral Research) at Universities, National and/or International Research Institution is desirable

§ A substantial experience in rubber sector or another commodity-related field would be an added advantage.

(E) OTHER MANDATORY AND DESIRABLE REQUIREMENTS

Ability to work in a multicultural environment is a must. Work experience in the United Nations, an international organization, an intergovernmental organization and/or government agency is desirable. For the position advertised, fluency in English is required. Knowledge of French or another official United Nations language is an advantage.

HOW TO APPLY

Interested candidates from IRSG Member Countries (European Union, Singapore, India, Sri Lanka, Russia, Cote dIvoire, Nigeria, and Cameroon) should submit their resume by email to the address below with a motivation letter stating why they are suitable for the position, along with certified copies of degrees, diplomas and certificates including names and contact details (organization, phone number and e-mail address) of three referees not later than Monday, 25 March 2024. Please, note that incomplete application will not be considered).

The Secretary-General
International Rubber Study Group

51 Changi Business Park Central 2

#06 – 04/05, The Signature

Singapore 486066

SINGAPORE

E-mail: [email protected]

• Position: Customer Service/Sales Admin Assistant (Junior Role) - Up to $3000 + AWS
• Location: Lower Delta Road (2 Bus Stops from Tiong Bahru MRT)
• Working Hours: Mondays to Fridays | 8:30am to 5:30pm AND 1 Saturday per month Half Day
• Salary (commensurate with experience): Up to $3,000 + AWS + Medical Benefits + 14 Days Annual Leave
• Duration: Permanent
• Industry: Civil Engineering

Responsibilities:

• Prepare quotations and do follow up with customers
• Liaise with Sales and Site Inspectors on the needs of the customers
• Maintain and file documents records
• Handle general call enquiries
• Maintain customer database record
• Perform purchasing roles
• Assist in sourcing of product Any other ad hoc duties assigned

Requirements:

• Minimum Nitec in relevant studies
• Must be able to work in a fast pace environment
• Must be proficient in Microsoft Office, Outlook etc
• All with relevant experience welcome to apply

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684