• Overseeing the entire course registration procedures and monitor team's interaction with customers
• Overseeing the Sales & Marketing and training administration process of all the programmes
• Generate monthly reports and track students progress in order to maintain school procedures.
• Building and maintaining profitable relationships with key partners.
• Overseeing the relationship with customers and alumni handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with Management Team in the organization to plan strategically.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these
• Knowing your competition and strategizing accordingly.
• Maintaining the premises to be conducive and safe for customers

Customer Relationship Manager Requirements:

• A bachelor’s degree in administration or a related field.
• A minimum of 2 years’ experience.
• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications.
• Superior product knowledge.
• A team player with leadership skills.
• Maintain a positive attitude focused on customer satisfaction.

About the Role

Our growing company is looking for a senior finance manager who will be responsible for handling the company’s full set accounting functions.

Job Duties

· Manage full sets of Accounts and perform month-end account closing activities and ensure accurate reconciliation

· Ensure proper tax invoices are obtained for all local expenses subject to GST and highlight any discrepancies

· Prepare & review financial statements and monthly profits and loss

· Handle monthly company expense consolidation analysis report for management

· Monitor and analyse cost structures to identify opportunities for cost savings and efficiency improvements

· Handle bank reconciliation and GST submissions

· Ensure proper tax invoices are obtained for all local expenses subject to GST and highlight any discrepancies

· Check and balance outlet monthly inventory reconciliation

· Ensure compliance with Company Policies, Processes and Procedures

· Participates in month-end close procedures, including prepaid expenses, accruals, and reconciliations to assure accurate and timely completion

· Assist with tasks required for annual financial audit and annual tax returns

Job Requirements

· Accounting-related degree/diploma

· Meticulous, with an eye for detail

· Good organizational and planning abilities

· Excellent interpersonal and communication skills

· 5 years of experience in related field

· Computer literate and with excellent interpersonal skills

· Skilled in Microsoft 365 functions

· Experience in the F&B industry is an added advantage

Service Delivery Manager (Biometrics, Data Centre)

Job Description & Requirements

Our esteem client is looking for a Service Delivery Manager

The Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessary

Responsibilities:

• Good in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Managing Service Delivery Contracts with customers. Negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations
• Involved in Service Delivery Management.

Requirements:

• Strong in Service Delivery Management.
• Knowledgeable in IT infrastructure, system and networking.
• Experience in Managed Service Scheduling, Budgeting, Delivery and Management.
• Experience in handling Biometrics and Data Centre Management.
• Demonstrated Service Delivery Management and Project Management.
• Demonstrated experience in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Min. 5 years of Service Delivery Management.
• Good Degree in Electrical, Electronic Engineering

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

We regret only shortlisted candidate would be contacted.

LEE SOO HONG (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

The candidate will be key point of contact for our customers to fulfil orders as well as to liaise with the warehouse to ensure that shipments are processed timely and accurately. All candidates will be analytical and customer service-oriented.

Job Responsibilities

• Will be required to support the achievement of meeting customers’ KPI by providing high quality customer service. Effective communication with up and downstream stakeholders e.g. clients, warehouse operations, carrier brokers and other offices/facilities is essential
• Follow up with customer inquiry and provide information about services, products and to process orders
• Order creation and customer account management in SAP/WMS
• Backorder and returns management
• Coordinate with the warehouse team to ensure that operational tasks are met:
• Receiving: ensure all documentation is verified and processed appropriately, in an accurate and efficient manner, while respecting all QA or legal liability requirements;
• Order Processing: ensure all orders are processed accurately and in a timely manner and according to the client’s specific requirements;
• Shipping: To coordinate with internal and external stake holders to ensure all shipping documents are provided accurately and timely
• Complaints and returns management
• Adjustments: ensure inventory integrity by processing authorized inventory adjustments
• Process all documentation associated with the movement of our clients inventory into and out of the facility according to client requirements, and in an accurate and timely manner
• Perform clerical duties such as filing and reporting
• Document, investigate and resolve all customer concerns in a timely fashion;
• Drive prompt and professional communication at all times for both internal and external customers;
• Document all shipping errors on the required documentation with accuracy and attention to detail;
• Other duties as assigned to you from time to time by the company.
• Observe and comply with standard operating procedures
• Observe and comply with warehouse health & safety guidelines

Job Requirements

• Possess 3-4 years of Contract Logistics/3PL/Healthcare industry experience and/or 2-3 years of customer-service related role experience
• Possess excellent communication (written/verbal) and presentation skills
• Require strong problem solving, organizational and time management skills, including the proven ability to work in a fast-paced environment with time-sensitive deadlines
• Proven ability to work well both independently and as part of a team required.
• Proficient in computer usage, working knowledge of WMS or SAP and MS Office.
• Possess working knowledge of order entry systems and warehouse management syste

About Certis

We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thrive.

We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make our world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you.

At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solution, we want you to bring your ideas to the table.

We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

Roles & Responsibilities

We are a leading security services provider committed to delivering excellence in every aspect of our operations. As part of our continuous growth, we are seeking a dynamic and experienced Operations Manager to join our team.

• Supervise, review, and enforce established operating procedures by the on-site teams to ensure efficiency and adherence to company standards.
• Monitor work processes and performance of on-site teams to achieve service excellence and ensure quality performance.
• Maintain accurate records of daily/weekly/monthly rosters, attendance, leave schedules, and duty schedules.
• Ensure staff adherence to company policies, procedures, and code of conduct, while effectively communicating and implementing company directives.
• Ensure manpower deployments comply fully with both MOM & PLRD regulations.
• Engage with clients to address feedback in a timely and efficient manner, attending monthly security meetings as required.
• Assist the Division Head in managing manpower, equipment, and other resources to optimize on-site team operations within budget constraints.
• Provide effective leadership to the operations team, including training and supervision of team members.
• Direct and coordinate overall activities in the operations center, including planning, deployment, and tracking of security operations.
• Act as the focal point for security incidents, preparing reports, taking follow-up actions, and informing the management team.
• Contribute to short and long-term organizational planning and strategy as a member of the management team.
• Build strong relationships with clients, regulators, and other stakeholders.

Skills & Requirements

• Diploma/Degree from recognized institutions.
• Candidates with experience as Commissioned Officers from the Singapore Armed Forces (SAF) or Senior Officers from the Singapore Police Force (SPF) are highly encouraged to apply.
• Proven leadership experience managing teams across different geographical locations.
• Self-motivated individual with a drive for continuous improvement.
• Strong team player with a high level of initiative and resourcefulness.
• Excellent communication skills at all levels.

Recognition & Award

What you can expect from us:

• Work on world-class security projects renowned for their safety, reliability and efficiency
• Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
• Community volunteering opportunities
• A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.

Certis is committed to fostering an inclusive and diverse workforce culture, which is supported by our values. Our aim is to attract, develop and retain a truly diverse and high-performing workforce.

Responsibilities:

• To lead and manage end-to-end fuel depots operations
• Ensure timely performance of operations and completion of projects
• Establish, maintain and review operational work scope to meet customers’ expectations.
• Liaise with authority on operational and engineering work issues
• Responsible for manpower planning and staffing requirements within operations sites
• Drive initiatives to drive long-term operational excellence
• Investigate on emergencies and apply corrective actions
• Communicate and liaise closely with both internal and external stakeholders
• Assist in new base/projects to ensure smooth transition/ implementation
• Ad hoc duties/ projects as assigned

Requirements:

• Bachelor in Aviation Studies or Engineering or equivalent
• At least 5 - 8 years of aviation/ airport operations experience
• Prior experience working with public sector/ government project will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Sales Enterprise SaaS/Banking software solutions
• Global Leading Tech Company

About Our Client

Global digital innovation technologies company.

Job Description

• Develop and executive a comprehensive channel strategy for RegTech and AppDev solution in assigned regions
• Recruit, onboard and manage a robust network of regional IT system integrator (Sl)
• Drive partner adoption and ennoblement through training, co-marketing programs, and technical support
• Negotiate and close large deals by leveraging partner capabilities and expertise
• Build and maintain strong relationships with key stakeholders across the company and partner ecosystem
• Track and analyze channel performance using metrics to identify opportunities for improvement
• Contribute to developing and refining the regional go-to-market strategy for RegTech and AppDev solutions

The Successful Applicant

• 10 years of channel sales in a large regional enterprise SaaS or banking software vendor, successfully managing SI partnership for selling enterprise software solutions
• Strong track record of exceeding revenue targets and closing enterprise software deals
• Deep understanding of RegTech concepts like eKYC, eKYB, AML, and super app development solutions
• Demonstrated in leading and managing regional channel partnerships for enterprise software, in RegTech and AppDev spaces

What's on Offer

• Matrix organisation and career development
• Employee benefits - health care, annual leave

Contact

Yandy Low (Lic No: R2199817 / EA no:18S9099)

Quote job ref

JN-022024-6348992

Phone number

+65 6533 2777

Michael Page International Pte Ltd | Registration No. 199804751N

• Leading Global Tech company
• Career Development and regional challenges

About Our Client

Global leading Technologies leader in blockchain, security technologies and distributed database.

Job Description

• Identify and Cultivate Strategic Partnerships
• Sell: end to end carbon credit lifecycle management solutions to sustainability solutions provider with a strong presence in SEA. Value match our innovative carbon credit lifecycle management solutions via the right partners to empower large organizations to achieve their sustainability goals by simplifying and streamlining the process of sourcing, managing, and retiring high-quality carbon credits.
• Drive Sales & Deal Strategy
• Technical Expertise & Solution Evangelism
• Market Intelligence & Thought Leadership

The Successful Applicant

• 10 years in software sales and government project BD, with a track record of closing multi-million dollar deals
• 5 years of experience in B2B technology sales, ideally within the sustainability or environmental solutions space
• Demonstrated experience incubating and landing complex software deals within the public sector and ESG sector, ideally across ASEAN
• Extensive network and deep personal relationships within the ASEAN government IT ecosystem, particularly with local partners directly influencing government procurement decisions
• Understanding of government app design and development lifecycle, national identity ID systems, and data collaboration platforms
• Familiarity with ASEAN's digital government initiatives and their digital transformation roadmap
• Deep understanding of the carbon credit market and its key participants
• Knowledge of sustainability challenges and solutions faced by businesses in ASEAN

What's on Offer

• Employee benefits
• Career development and leadership

Contact

Yandy Low (Lic No: R2199817 / EA no:18S9099)

Quote job ref

JN-022024-6348995

Phone number

+65 6533 2777

Michael Page International Pte Ltd | Registration No. 199804751N

Job Description:

• This position is responsible for managing the floor operation with the direction of the Area Manager on day-to-day business of the outlet. The Outlet Manager also manages outlet profit and loss performance as well.
• Direct prompt customer delivery within the established SOPs.
• Learn and be competent in both service and kitchen staff duties.
• Maintain critical standard: holding times, service speed and quality.
• Perform any ad-hoc duties as required by the manager.
• Enhance the leadership and performance excellence of the team members by training, motivating, assessing, and being a role model for all team members to provide customers with high quality of service.
• Requisitions of operating stock needs.
• Motivates team members to exceed customer expectations.

Job Requirements:

• Possess 1-3 years of relevant working experience preferably in F & B industry.
• Able to do shift work including weekends and public holidays.

• Prominent FMCG in Singapore
• Opportunity to work with an exemplary mentor

About Our Client

The client is a prominent FMCG in Singapore.

Job Description

• Provide commercial business support within the Supply Chain team, overseeing Production Planning and Scheduling, Supply and Demand, as well as Warehousing and Replenishment/Inventory Management
• Implement tactical and strategic supply chain plans, fostering internal and external partnerships to facilitate business expansion and ensure efficient fulfilment of business requirements
• Ensure adequate supply levels of inventory
• Work with cross functional teams to achieve KPIs and metrics

The Successful Applicant

• Bachelor's degree in Business, Supply Chain Management, or a related field
• Minimally 7-10 years of experience in Supply Chain Management
• Exhibits a systematic approach to warehousing, inventory management, encompassing forecasting, demand planning, and the utilisation of relevant tools or methodologies
• Ability to collaborate with cross-functional teams to optimise supply chain processes
• Demonstrates adept problem-solving abilities, adaptability, and proficiency in navigating intricate challenges within the supply chain
• Possesses robust communication and leadership competencies

What's on Offer

Client offers attractive remuneration package.

Contact

Kimberly Choo (Lic No.: R22109855 / EA No.: 18S9099)

Quote job ref

JN-012024-6308171

Phone number

+65 6533 2777

Michael Page International Pte Ltd | Registration No. 199804751N

Job Duties

• Develop the programme schedule and timelines for performing the construction work based on resource requirements, historical trending of such projects etc. while striving for optimal resource utilization
• Incorporate robust construction methodology using innovative technology to optimize construction plans
• Highlight the opportunities and risks associated with the time related aspects of bids
• Participate in business development meetings as needed
• Monitor closely project progress and adherence to project plans in case project deviations are large
• Discuss deviations to plans internally, identify causes and develop mitigation plan; Collaborate with Commercial team and Project
• Present revised timelines and negotiate with the client on modifications and changes to timelines favorably
• Negotiate improved terms and timelines with suppliers and sub- contractors as needed
• Apply various delay and disruption analysis methods
• Provide advisory support for the substantiation of entitlement claims

Job Requirements

• Degree in Building / Civil Engineering & membership of professional association (Chartered planning, project management)
• 5 years or above in project planning management for Data Center Mechanical and Electrical Services projects
• Strong working knowledge of Primavera 6 planning software
• Knowledge of planning processes, tools etc.
• Knowledge stakeholder management, conflict resolution and risk management
• Good understanding of construction methodologies

Key Responsibilities:

o Develop, Plan & Execute Cannel Strategies & Trade Activities/Promotions for the Channel to achieve our brand’s Sales Objectives & Targets,

o Manage Sales growth of the assigned Key Accounts & monitor their performance,

o Familiarity with promotions, campaigns and activities of the various Retailers is essential,

o Track & Analyse A&P spending against sales performance of each Key Account against set Targets,

o Monitor & Evaluate effectiveness of promotions conducted against our brand’s objectives& make recommendations for future promotions,

o Develop short & mid-term plan to stretch potentiality of our brand,

o Co-ordinate & work with the Sales Team to ensure excellent execution of plans agreed with the Key Account customers

o Build and Srengthen relationships with Category Managers

o Extensive experience and good working relationships with Category Managers in the Modern Trade segment, familiarity with the stores is an advantage.

Prerequisite

o At least 2 years experience in Key Accounts or Sales Team management in the Modern Trade channel in the FMCG industry in Singapore,

o Strong relationship builder with positive attitude and is a team player,

o Ability to work independently & collaborate effectively in a team,

o Proactive & able to work under pressure & meet datelines,

o Result oriented with passion to drive sales and achieving targets,

o Strong Analytical & negotiation skills

o Degree/Diploma or equivalent

o Proficient in Microsoft Office,

Responsibilities:

• Responsible for site compliance for regulatory, quality as well as food safety standards
• Ensure compliance with local regulatory requirements including SFA, HALAL, FSMA and etc.
• Act as representative for site projects impacting quality and food safety
• Act as food safety team leader
• Being site trainer for quality, regulatory and food safety matters
• Manage overall in-plant GMP audit programs
• In-charge of all pre-audit activities
• Lead the weekly/ monthly review meeting and compile reports
• Ad hoc duties/ projects as assigned

Requirements:

• Bachelor in Food Science/ Technology or equivalent
• At least 5 - 6 years years of food safety/ compliance preferably from FMCG manufacturing background
• Prior supervisory experience is required

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• supervising and overseeing the direction of the project (or a package), ensuring that the client’s specifications and requirements are met, reviewing progress and liaising with quantity surveyors to monitor costs
• liaising with the client, other construction professionals and, sometimes, members of the public
• coordinating and supervising construction workers
• selecting tools and materials
• making safety inspections and ensuring construction and site safety
• checking and preparing site reports, designs and drawings
• maintaining quality control procedures
• finding ways to prevent problems from happening and to solve any that crop up
• assessing and minimising risk
• writing reports and keeping on top of paperwork
• helping to negotiating contracts and securing permits and licences.

Job Description:

We are looking for a talented and strategic-minded Infrastructure Service Governance Manager to oversee the governance of infrastructure services and drive initiatives aimed at optimizing costs and enhancing service delivery. In this role, you will be responsible for reviewing the existing infrastructure services provided by organization's technology partner, conceptualizing innovative solutions, and transforming services into products that meet the needs of organization's internal teams, including Sales, HR, and others. The ideal candidate will possess a strong understanding of product management principles and be capable of designing and marketing services to showcase cost savings and improved service offerings.

Key Responsibilities:

• Lead the governance of infrastructure services to ensure alignment with business objectives and cost optimization goals.
• Review and assess the existing infrastructure services offered by our technology partner, identifying opportunities for cost savings and service improvement.
• Conceptualize, prototype, and design innovative solutions to transform services into products that meet the needs of internal stakeholders.
• Lead Proof of Concept (POC) initiatives to validate the feasibility and effectiveness of proposed solutions.
• Develop standardized service offerings that can be automated using DevOps practices, with a focus on cost efficiency and service quality.
• Collaborate with internal teams to gather requirements and ensure alignment with business objectives.
• Market new services to internal teams and senior management, highlighting cost savings and enhanced service delivery.
• Establish governance processes to monitor and evaluate the performance of infrastructure services and drive continuous improvement initiatives.
• Stay updated on industry trends and best practices in infrastructure service governance and product management.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience in infrastructure service governance, cost optimization, and service transformation.
• Strong understanding of IT infrastructure services, including standard and non-standard offerings.
• Experience with DevOps practices and tools for automation.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Proven ability to drive change and influence stakeholders at all levels of the organization.

• Overseeing all design elements, from the conception to final delivery
• Reviewing the work of junior designers to give guidance and feedback
• Having hands-on experience with Adobe Creative Suite and other design software
• Using their strong eye for aesthetics and visual details to ensure a quality final product
• Listening to design needs, coming up with ideas and communicating them to clients and other members of the team
• Delegating design tasks and providing support for junior level design team members
• Maintaining high standards of quality and making sure only the best work is released to the employer or client
• Collaborating across the organization to drive up standards of digital creativity

Responsibilities

• Plan and execute marketing engagement campaigns consisting of email, webinars, videos, social media advertising, marketing collateral, and new tactics to promote awareness and drive awareness, and build brand advocacy
• Craft compelling content that reflects the company’s brand and tone of voice, whilst overseeing the campaigns such as Instagram, Facebook, LinkedIn, Twitter and YouTube
• Oversee distribution and promotion of content across major streaming platforms
• Manage and produce the monthly email newsletter – from writing compelling content, maintain the subscriber list and tracking audience engagement metric to refine messaging and distribution strategy
• Gaining insight and analysing performance metrics and engagement across company website, social media and other digital platforms to help shape future campaigns
• Creating visually striking pitch decks, proposals, and presentations
• Ongoing support with the development of marketing materials such as brochures and flyers
• Coordinating events from planning to implementation
• Conducting market research and analysis to inform our marketing strategies
• Collaborating with internal and external teams to design and execute integrated marketing campaigns
• Build processes for efficiently handling marketing requests across teams

Requirements

• Bachelor Degree in Marketing, Business or related field
• Experience in communications, marketing, events, program development
• Ability to produce, analyse, and interpret campaign performance information
• Experience developing copy, images, and video across multiple channels, including web pages, automated email journeys, social media, and SMS
• Strong written and verbal communication skills, including over the phone

To apply, please visit www.gmprecruit.com and search for Job Reference: 24167.
To learn more about this opportunity, please contact XinYi at [email protected].

We regret to inform that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: XinYi | Registration No: R1328898

Fleek TCM is a subsidiary company of our parent company which was established since 2002. We are a professional beauty salon that caters to individuals from all walks of life, from children to elderly.

We strive to help our clients reach their desired needs and giving them the confidence as they leave our shop with satisfaction.

Job Key Responsibilities：

· Managing the day to day Operations of the designated outlet assigned.

· Lead / Manage a team of Consultants and Therapists.

· Motivate and coach staff for better performance

· Maintain and update Customer database.

· Drive Sales into the outlet through Marketing Support.

· Promote treatments and packages to Customers.

· Maintain the outlet overall presentation and responsible for the outlet Sales and Revenue

· Lead the Outlet Team in achieving Outlet Sales Target and productivity

· Achieve Personal Sales Target

· Evaluate progress against Sales Target, identify and implement the solutions

· Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, etc

· Train, mentor and coach outlet staff to develop and maximize their performance

Requirements:

· Personal monthly sales achievement

· Possess Results Driven Attitude

· Diploma in Business Administration / Hospitality and Tourism or equivalent certification.

· At least 3 years relevant working experience, prefer managerial staff specialize in Retail Sales or Service Industry experience.

· Results and service oriented.

· Motivated, Sales driven and dynamic individuals.

· Strong leadership management and interpersonal skills.

· Good communication skills and Positive attitude.

· Willing to work retail hours.

· Full time position.

Regional Business development Manager

• Expanding company customer base through direct efforts and established networks
• Drive business development strategies and explore new business opportunities
• Cultivate and maintain strong relationships with existing clients
• Identify potential clients, industries, and market segments for expansion
• Develop new projects, achieve sales target and business development goals in terms of revenue and sales margins
• Preparing tender documents, presentations, negotiation terms.
• Analyse market conditions, review customer information

Requirements & Qualifications

• Degree or Diploma in Engineering or Business Admin
• Effective bilingual, able to speak Bahasa Indoensian a plus
• Posses MS office proficiency
• Able to travel to SEA countries (25% traveling)
• Experience in selling hydraulic or industrial products

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

· Preferably be bilingual in English and Chinese (mandarin) language-writing & reading

. Able to commit night shift/during weekends &PH

· Able to commit OT

· Hit sales target

·Overall, in-charge for the effective implementation and successful completion of projects undertaken by the Group within schedule, cost and quality.

· Liaise with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team.

· Oversee each phase of the project from design to completion and ensure efficient use of resources and enhance cost-effectiveness.

· Creating long- and short-term plans, including setting targets for milestones, adhering to deadlines and allocating resources

· Delegating tasks on the project to employees best positioned to complete them

· Identifying and managing potential risks and liabilities of multiple projects

· Assisting in the definition of project scope and goals

· Making effective decisions when presented with multiple options for how to progress with the project

· Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy

· Communicating with executives or the board to keep the project aligned with their goals

· Performing quality control on the project throughout development to maintain the standards expected

· Adjusting schedules and targets on the project as needed

· Motivating people involved in the project to complete tasks on time

Our client is in Education industry. They are looking for a Enrolment Manager to assist their team for the next phase of their business. They are located in East.

Duties:

• To respond to all kind of enquires
• Keep detailed records of all interactions and feedback within the system.
• Coordinate any necessary follow-up meetings
• Conduct follow-up calls/email with clients
• Assist guest to explore the surroundings
• Provide guests with the opportunity to enhance their experience
• Provide training to team members
• All other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• At least 4 to 6 years of related customer service / sales experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Red Hat's South East Asia Technical Account Management Team is looking for an experienced, enterprise-level engineer to join us as a Senior Technical Account Manager in Singapore. In this role, you will serve as a trusted advisor who will work with our key strategic accounts to provide practical technical and architectural guidance for the Platform (RHEL) and Automation. You will provide personalized, attentive, proactive support and mentorship to assigned strategic enterprise customers. You will establish high-value relationships with key stakeholders to understand their environment, including IT infrastructure, internal processes, and business requirements. You will share technical best practices and serve as a point of contact for any major incidents, managing customer expectations and communications leading to resolution of such incidents.

As a Senior Technical Account Manager, you will work closely with our Engineering, Products and Technologies, Product Management, and Global Support teams to debug, test, and resolve issues. You'll need to be able to work as part of a team, enjoy working hard, and be professional and dedicated to meeting and exceeding expectations and building relationships. You'll also need to have excellent collaboration skills and ability to learn new technologies quickly and use their time efficiently.

Primary Job Responsibilities

• Manage and grow customer relationships by delivering attentive, relationship-based support
• Build a sense of trust with customers and serve as their advocate within Red Hat
• Perform technical reviews and share knowledge to identify and prevent issues
• Gain an understanding of customers’ technical infrastructures and environments, hardware, and offerings
• Create customer engagement plans and keep the documentation on customer environments updated
• Support enterprise customers implementing automated and containerized cloud application platform solutions
• Perform initial or secondary investigations and respond to online and phone support requests Partner closely with Red Hat's engineering, product management, and technical support teams to debug, test, and resolve
• Regularly contribute to the Red Hat knowledge base and share best practices with peers and colleagues
• Participate in internal projects and initiatives and serve as a subject matter expert and mentor for specific technical or process areas
• Deliver key portfolio updates and help our customers successfully implement upgrades
• Manage customer use cases and maintain clear and concise case documentation
• Engage with Red Hat's solutions engineering teams to help develop solutions patterns based on customer engagements as well as personal experience that will guide platform adoption
• Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success
• Communicate how specific Red Hat’s cloud solutions and our cloud roadmap align with customer use cases
• Travel, as necessary, to visit customers and attend events within the region, following Red Hat’s COVID-19 guidelines

Required Skills

• 5+ years of experience working in a customer support, development, engineering, or quality assurance (QA) organization
• Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support
• Outstanding written and verbal communication skills; ability to convey complex information to customers clearly and concisely
• Competent comprehension of enterprise architecture and strategic business drivers
• Ability to manage multiple issues and projects with a focus on detail
• Experience with or working knowledge of Red Hat Enterprise Linux (RHEL), Docker, Kubernetes, Ansible
• Aptitude to learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms

The Following Are Considered a Plus

• Experience with system management, cloud, or server virtualization
• Bachelor's degree in a technology-related discipline, preferably computer science or engineering
• Red Hat Certified Engineer (RHCE) certification
• Prior experience working in a technical leadership or mentorship role
• Experience with training and presentation delivery
• Expertise with enterprise cloud solutions like Platform-as-a-Service (Red Hat OpenShift), containers, Kubernetes, and IT automation
• Experience working in DevOps environments
• Software engineering background; experience with RPM-based Linux and Java technologies Experience deploying applications in cloud environments
• Experience developing containerized applications
• Good understanding of continuous integration (CI) and continuous delivery (CD) concepts

Responsibilities:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field is required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Role brief:

We are looking for an Incident manager who will be responsible for overseeing and coordinating the response to significant incidents (Priority 1 and 2) that impact our telecom client’s operations, systems or services.

Responsibilities

• Lead and coordinate response to major incidents, minimizing disruption and ensuring swift resolution
• Collaborate with technical teams, experts, and leadership to assess impact and prioritize actions. Some of the technical teams include Velocity, Aria, OpenNet; understanding of their functionalities is needed.
• Establish communication channels to keep stakeholders informed throughout the incident.
• Provide guidance and support to teams during response activities, including troubleshooting and decision-making.
• Conduct post-incident reviews to identify root causes, lessons learned, and opportunities for improvement.
• Develop and maintain documentation related to incident response plans, procedures, and reports.

Requirements

• Experience of Incident Management in Telco operations
• Mature/ Senior candidate as this role needs to collaborate and bring together a number of teams for incident resolution.

To Apply:

Interested candidates, who wish to apply for the above position; please click the "Apply Now" below.

We regret that only shortlisted applicants would be notified.

Seah Irvin | REG No : R23112821

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

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