At Wise, we're on a mission to build the best way to move and manage money internationally. We're making financial services more fair, accessible, and affordable for people and businesses worldwide. As we continue to grow, we're looking for a Growth Marketing Manager focused on Japan. This role is pivotal in driving our growth strategy, managing multi-channel campaigns, and fostering partnerships to increase our transaction volume in these key markets.

Your Mission

As a Growth Marketing Manager for Japan, you will:

1. Drive growth initiatives and strategies in Japan, ensuring significant market penetration and user acquisition.
2. Organize and execute multi-channel marketing campaigns, coordinating closely with internal teams and external partners to maximize reach and impact.
3. Lead product launches in the region, tailoring strategies to meet local needs and preferences.
4. Experiment with new paid channels to identify and scale successful tactics, optimizing for cost-effective customer acquisition.
5. Collaborate with local partners, including travel agencies, platforms, and expat groups, to explore innovative avenues for transaction volume growth.
6. Manage social media content, ensuring engaging and relevant material that resonates with our target audience in Japan.
7. Work closely with the analytics team to monitor campaign performance, generate insights, and produce comprehensive reports to guide future strategies.

About You

• Experience: You have at least 5 years of marketing experience in Japan, with a strong preference for backgrounds in fintech or related industries.
• Localization Expertise: You possess a deep understanding of local nuances across Japan markets and are skilled in tailoring strategies to fit diverse cultural contexts.You need to be a native Japanese speaker.
• Team Collaboration: You are a proactive team player with excellent project planning skills, capable of leading cross-functional initiatives.
• Data-Driven: Your approach is rooted in analytics; you leverage data to inform decisions and drive growth.
• Creativity: You bring creative flair to your strategies, constantly seeking innovative ways to engage audiences and achieve objectives.
• Communication: You are an effective communicator, able to articulate ideas clearly and collaborate efficiently with teams and stakeholders.

What’s in It for You?

• Opportunity to significantly impact Wise's growth in Japan, contributing to our mission of building money without borders.
• Autonomy in your role, with the support of a talented and passionate team.
• Competitive compensation package, including RSUs.
• Hybrid working model, allowing for a blend of home and office work.
• Generous self-development budget and comprehensive benefits package.
• The chance to work in a diverse, inclusive, and innovative environment.

Join Us

If you're excited about making a real impact in a company that values transparency and innovation, we'd love to hear from you. Apply now to become part of our mission to revolutionise the world of international finance.

Wise is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

For more information on our mission and values, visit Wise.Jobs.

Stay connected with life at Wise by following us on LinkedIn and Instagram.

• Location: Tuas View Circuit
• Company Transport / Transport Allowance $120 if possess own transport
• Working Hours: Monday to Friday (8am to 5pm), after 10 weeks need to work 1 Saturday per month
• Salary: $2800

Requirements:

• Diploma holder and above
• At least 1 year Customer Service experience

Responsibilities:

• To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
• To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
• To prepare invoices, monthly reports for consolidated billing.
• To maintain and upkeep the filing system and SWM software on all aspects of waste information.
• To assist Customer Service Manager to ensure smooth daily operational in the team.
• To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.
• To update customer database in respect of customers and potential customers.
• To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Diploma in Electronics, Electrical, Mechanical Engineering or equivalent
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is from Frieght Forwarding industry. They are looking for a Regional Sales Manager to assist their team for the next phase of their business. They are located in East.

Duties:

• Lead efforts to expand market presence by identifying and securing strategic business opportunities.
• Drive business development initiatives to align with organizational objectives and enhance profitability.
• Take ownership of generating new revenue streams and fostering key customer relationships.
• Offer strategic insights and recommendations to facilitate the establishment of new ventures.
• Proactively cultivate and nurture sales relationships with potential clients.
• Provide strategic input to Asia Director for performance evaluation and budget planning.
• Contribute to refining and executing the sales and marketing strategy.
• Set and achieve targets within designated vertical markets as per company directives.

Requirements:

• Min Degree in Logistics / Business Administration or any relevant filed.
• Min 5 years of working experience in 3PL indutry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

WHO ARE WE LOOKING FOR?

Nike Southeast Asia & India is hiring for a curious and driven Visual Merchandising & Styling Manager who brings passion for retail and collaboration and understands the power of well thought out storytelling and execution in store. This role plays an integral part in ensuring the brand priorities and presentation strategies and standards are implemented consistently across Nike Marketplace Partners (NMP). This candidate needs to be able to think strategically through both brand and business lenses, and translate Nike Marketplace Visual Merchandising & Styling direction cascaded from Nike World Headquarters in a compelling way to inspire the territory and Nike Marketplace teams as well as the Partner to ensure flawless execution. We are looking for someone who has the ability to create solutions and navigate diverse and ambiguous scenarios, a proven people leader with strong communication and influencing skills and a results & solution-oriented mindset.

WHAT WILL YOU WORK ON?

A typical week consists of regular brand and business cross-functional meetings focused on seasonal Visual Merchandising & Styling execution and some retail brand storytelling execution. This includes store visits and close engagement with territory, Nike Marketplace Partners and Partner teams. Your primary focus is to ensure that retail consumer experiences are well executed and adapted, aligned with brand expectations and standards and drive expected financial and productivity results. Ongoing team and talent development as well as the deployment of Visual Merchandising & Styling training curriculum also play a large role in ensuring the continued growth and elevation of the team. You will develop clear territory NMP strategy and execution plans for VMS and product presentation regarding priorities, service levels and expectations with strong communication skills to manage across functions, territory and Geo.

You will indirectly manage a team of in-store visual specialists/managers (third party agencies, outsourcing vendors or Partner teams) and set goals that link to overall brand and business priorities. This will entail coaching, development, helping with hiring decisions, driving performance management, and recognition/rewards. You will also be developing and fostering strong collaborations with Nike Marketplace Partner, Partner Visual Merchandising & Styling teams, Asia Pacific geography Visual Merchandising & Styling, Partner Transformation (PT) and other cross-functional business partners, including Partner Go-To-Market (PGTM) and PT teams to provide VMS guidance and brand point of view for specific business-to-business (B2B) moments and business-to-consumer (B2C) retail projects, involving our brand and/or product presentation.

You will monitor Partner execution to ensure VMS standards are met and consistent while facilitating the reporting process for the Territory VMS team to the Geo VMS leadership team.

WHO WILL YOU WORK WITH?

In this role, you will work with a diverse set of teams and individuals across multiple brand and business functions including, Nike and Nike Marketplace Partners and Partner teams, from the field to Nike World Headquarter based organizations.

You will work closely with the Nike World Headquarter based Visual Merchandising & Styling team to share feedback and best practices related to what’s working or not working and define opportunities for future seasons. Additionally, you will work closely with a cross-functional team of brand and business partners on the mapping, opening and sustaining of doors across your territory.

This role reports directly into the Nike Southeast Asia & India Consumer Direct Marketing Director and requires immersion with Partner Marketing teams. The expectation is that the individual builds and sustains strong and collaborative working relationships with Partner Marketing, Merchandising, PT, Demand Supply Management (DSM), Partner Go-To-Market and Operations to ensure flawless execution in the field. You will also work closely with the Asia Pacific Latin America geography Visual Merchandising & Styling and Partner Marketing functions to build a strong flow of communication to continually improve tools & direction developed by the geography and to inform the team of relevant marketplace learnings and competitive trends.

WHAT YOU BRING

• Bachelor's Degree in Business, Marketing, Visual Merchandising, Design or related field or extensive experience in Visual Merchandising in lieu of a degree.
• Minimum 5 years of experience in retail marketing, visual merchandising, product merchandising or directly related experience in a retail environment (footwear & apparel experience is preferred), with demonstrated experience creating engaging and inspiring in-store displays and keen understanding of the art and science of visual merchandising & styling.
• Knowledge of current retail landscape and the latest trends and innovations for retail. Ability to create unique presentation solutions for various retail environments that inspire the consumer, drive sales, and align with the Nike brand voice.
• Exceptional verbal and written communication skills and ability to influence cross-functional teams
• Confident presentation and computer skills with strong command of Microsoft Office (Outlook, Excel and PowerPoint) and Mac Keynote. Mac proficiency strongly preferred.
• Demonstrated experience and passion for team leadership, people development and coaching & mentoring a diverse team of young talent.
• Perform light lifting of product, fixtures and mannequins.
• Be available to travel 20-40% of time in role and occasionally work outside of regular working hours e.g. during peak retail seasons or new store openings.

Customer Service Executive

· Review customer inquiries for the company's import and export freight and logistics business scopes

· Prepare accurate and detailed quotations for customers

· Clarify and negotiate proposals with customers to ensure customer satisfaction

· Review customer orders to ensure consistency with quotations offered

· Prepare and process import and export shipping documentation and liaise with relevant stakeholders such as shippers, consignees, various authorities, and shipping and overseas agents to execute freight operations in a proper and efficient manner

· Liaise with logistics appointed subcontractors and supervise the delivery of related logistics services to ensure they are delivered properly and efficiently

· Take appropriate actions for non-conforming services and provide feedback for continual improvement

· Perform necessary corrective and continual improvement actions and programs as directed by management

As a Customer Service Officer, you will provide:

• Personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
• Handle email enquiries and live chats.
• Understand customers' needs and provide appropriate/ customized solutions.
• Identify cross-sell opportunities (ie. banking platforms) during customer interaction.
• Gather customers' feedback and provide timely feedback to the Team Lead on issues for improvement.

Job Description:

• To consistently meet the Customer Centre targets set (KPI’s) without compromising quality of service delivery.
• To ensure accuracy and compliant for all customer’s requests
• To successfully cross-buy the Bank’s products and services
• To successfully migrate customers to Bank’s digital platform by understanding customers’ wants and needs.
• To adhere to professional standards of behavior and conduct in dealing with customers and fellow CSOs.
• Flexibility in work deployment when business needs arise.
• Support and protect the DBS brand by creating positive discussions in the social media community and to ensure message consistency across the different online platforms.
• Support Operations in managing and resolving requests related to customers’ follow up and transactional request fulfillment. (Fulfillment Team) ensure message consistency across the different online platforms.
• Open to Shift rotations

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Responsibilities:

• Lead, plan and manage assigned projects within the business group, in accordance with organizational and project goals, such as budget, timelines and quality, to ensure successful achievement of project objectives and deliverables

• Act as the single point of contact for entire scope of activities for company designated IT outsourcing account in the areas of infrastructure, application projects and security incidents/audits

• Adapt and implement company project methodologies, processes, documentation, tools and measurements in relation to project management

• Create project specifications, schedules as well as planning and securing of resource requirements

• Provide progress updates on assigned tasks for all projects in the weekly project meetings, as well as technical guidance on operating procedures and new projects

• Ensure that projects performed are in compliance with Company’s ISO quality standards and project management’s model

• Ensure all Service Requests and assigned projects’ tasks are completed as per agreed schedules

• Play an active supporting role in the development of project office within the customer’s environment to achieve defined functions and capabilities

• Any other ad-hoc duties as required or assigned

Requirements:

• Degree or Diploma in Computer Science or Information Technology or its equivalent

• At least 10 years of related experience in IT Infrastructure System Integration (SI) industry, specifically in the Project

• Management of medium to large projects

• PMP certification or its equivalent is an advantage

• At least 7 years of experience in Systems Administration with an in-depth technical knowledge on Infrastructure and Network Support

• At least 3 years of IT outsourcing experience with proven ability to work in large groups and managing multiple projects

• Possess experience in managing RFP, RFQ and RFI

• Proven experience in strategic planning, risk and change management

• Knowledge of project management software tools and techniques is a must

• Strong leadership skills to lead and motivate the project team in project implementation and with ability to manage multiple projects simultaneously

• Effective influencing, organizational and problem-solving skills

• Excellent interpersonal, negotiation, communication skills and ability to interact with all levels

• Strong presentation skills and ability to write professionally

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. <R1548745> <Teoh Shiau Swang>

Job Description

This position reports to the Director. This position identifies and pursues new business opportunities, partnerships, and markets to expand the company's revenue streams and market presence. They cultivate relationships with potential clients, negotiate deals, and develop strategies to drive growth and achieve sales targets. System Connect Pte Ltd dedicates to infusing innovation and sustainability.

Requirements

1.Identify and target new business opportunities within the home furnishings market to expand the company’s clientele and market share.
2.Develop and maintain relationships with key clients, suppliers, and industry partners to ensure a robust supply chain and access to the latest market trends.
3.Conduct market research to understand industry trends, customer preferences, and competitor strategies, applying this knowledge to tailor the company’s offerings.
4.Collaborate with the product development team to suggest new product lines or enhancements based on market needs and feedback from clients.
5.Organize and attend trade shows, exhibitions, and networking events to promote the company’s products and forge new business relationships.
6.Work closely with the marketing and sales teams to develop and implement effective sales strategies and promotional campaigns tailored to target markets and key demographics.

This position is responsible for installation, commissioning, and service of marine automation systems. This open position is for our Singapore office.

Key responsibilities

· Strong technical background within automation fields, ideally within maritime environments.

· Calibration / Installation /Commissioning of Various Instrumentation (Pneumatic Electrical & Electronics)

· Troubleshooting and remote maintenance of various automation products including boiler controls and calibration/replacement of related field instruments.

· Experience with power management system and electrical troubleshooting.

· Perform Retrofit tasks and upgrade of existing automation systems.

Requirements

· Degree or Diploma holder in Electrical/ Electronic/ Instrumentation

· With 3-5 years of working experience.

· Thorough knowledge of marine Automation equipment, good communication in English (written & oral).

· Must possess good knowledge in Instrumentation and control system of the power plant and ocean-going vessels.

· Willing to travel oversea assignment work with short notice.

· A very good team player and an out of the box thinker.

Job Responsibilities:

• Segment Management: Oversee the performance of various customer segments and develop strategies to maximize profitability and customer satisfaction
• Strategy Development: Develop and implement segment strategies that align with the company’s overall business objectives, including setting segment goals, identifying opportunities for growth, and monitoring performance against these goals
• Customer Relationship Management: Build and maintain strong relationships with customers and distributors within the segment, including understanding their needs, providing excellent service, and resolving any issues that arise
• Marketing and Sales Support: Work closely with the marketing and sales teams to develop and execute marketing campaigns and sales initiatives targeted at the segment
• Lead Generation: Work closely with Distribution to identify partnerships and opportunities for lead generation to support segment/persona growth
• Data Analysis: Analyze segment data to gain insights into customer behavior, market trends, and segment performance

Job Requirements:

• Bachelor’s degree in Marketing / Business Administration or related field
• Minimum 2 years of relevant working experience
• Strong analytical skills and experience with data analysis tools
• Ability to work in a fast-paced environment and manage multiple projects simultaneously

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

• 5 days, MNC, Salary up to $2800
• AWS, bonus, allowances, Transport (2 ways)
• Medical/dental benefits
• Warehouse working environment

Responsibilities:

• Assist operation / logistics manager in carrying out duties.
• Customer Order processing and monitoring shipment status.
• Shipment coordination with Forwarder and Trucker.
• Generate shipment report.
• Update and file shipping documents.
• Perform invoicing to customer.
• Assist program on daily report / data support.
• Perform shipment declaration.

Requirements:

• Well-versed in Permit Declarations, Customs Procedures, Import / Export / LC documentation, Major Exporter Scheme is preferred.
• Knowledge of SAP, WMS and Microsoft Office Applications.
• Customer service oriented with good interpersonal and communication skills.
• Positive, Independent, meticulous and team player.

Interested applicants, please send your resume to [email protected]

The scope of work for Project Manager / Operation Manager is as follows:-

• Manage the EUC and the migration project teams

• Create & manage project plans for EUC and migration teams

• Define project schedules, allocate resources and monitor progress

• Align project objectives and make sure the project team is clear on objectives

• Guide the project team with the provisioning and migration tasks

• Lead process of issue identification and resolution

• Manage risk tracking process

• Monitor and manage project scope

• Manage all project documentation

• Work on multiple project teams within the organization

• Foster partnerships with customers, stakeholders and sponsors

• Communication language: English & Mandarin.

• Preference is someone who had worked or handled public sector projects

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute, and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education, and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

NIE invites suitable applications for the position of Manager, Centre for Research in Child Development (CRCD) under the Office of Education Research (OER). The selected candidate will assume administrative leadership at the Centre and support the Centre’s initiatives. This is a 3-year contract position, and may be renewed depending on the Institute’s needs and the individual’s performance.

Responsibilities

• Lead the administrative team in supporting CRCD Principal Investigators (PIs) in various project-related matters such as human resource, finance, and grant management processes.
• Ensure good governance and compliance across research administration processes.
• Support the CRCD management in executing the Centre’s strategic initiatives and meetings.
• Write reports/papers and prepare presentation slides for the Centre’s strategic reporting to internal and external stakeholders as well as host visitors to CRCD/NIE.
• Act as a liaison between the Centre and internal and external stakeholders.
• Provide administrative leadership in organising research symposiums, workshops, and other academic events.
• Represent the Centre in administrative task forces and committees.
• Other duties as assigned by the Reporting Officer.

Requirements

• A university degree.
• Proven experience in administrative roles for at least 10 years, preferably in an academic or research setting.
• Strong leadership skills.
• Strong written and verbal communication skills.
• Excellent organizational and time-management skills with a keen attention to detail.
• Strong interpersonal skills.
• Proficiency in Microsoft Office suite and other relevant software.

Application

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to availability of seats.

Responsibilities:

• Create project plans, schedules, and budgets, overseeing the implementation of all project tasks.
• Supervise the allocation of project resources, such as personnel, equipment, and materials, to ensure timely and budget-compliant project completion.
• Maintain adherence to high-quality standards for all project work, striving to surpass client expectations with every deliverable.
• Identify and mitigate project risks while developing backup plans to address potential challenges.
• Foster and sustain positive client relationships, ensuring project outcomes align with their needs and desires.
• Direct project teams, including engineers, technicians, and other specialists, to maximize efficiency and effectiveness.
• Maintain regular communication with project stakeholders, including clients, team members, and management, to provide updates and address any issues promptly.
• Handle overall project management administrative tasks efficiently.

Requirements:

• Minimum Degree
• Familiar with HVAC / ACMV
• At least 12 years of experience

Kindly email your resume in a comprehensive Word format to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Please be informed that by applying for the advertised position, the candidate is considered to have given their consent for us to collect, utilize, or disclose their personal information for the purposes related to the services we provide.

Samuel Goh

EA License Number: 22C1430

Registration Number: R23112614

In charge of overall delivery and service, not limited to supporting the pre-sales work of the project, but also be responsible for the business indicators of delivery and service, the overall delivery situation and customer satisfaction.

The Project Manager is also responsible for building delivery and service to ensure the successful landing of various businesses.

Responsibilities:

1) Delivery Program Management

To ensure that the project is delivered to customers in a timely, accurate, high-quality and low-cost manner, so as to obtain high customer satisfaction

2) Business Goal Delivery

Responsible for all aspects of project delivery and service business goals, such as revenue, delivery cost and invoicing matter.

3) Contractual Delivery

In charge of promoting efficient and high-quality implementation of project contracts and promote contractual delivery to customers through the whole-process management of contract business (key clause control, invoicing, contract negotiation, handover, performance, change, etc.)., optimize customer experience and improve customer recognition;

4) Project Delivery

Responsible for monitoring, discovering project problems, and giving early warning and feedback in a timely manner, improving project operation level and delivery quality, ensuring successful project delivery and obtaining high customer satisfaction.

5) Delivery Resource Manager

Predict, plan and allocate project business volume and delivery resources, and complete the daily management of project delivery resources.

Detail activities :

The Professional service pre-sales activities include but not limited to

- Coordinates closely with internal product sales, sales support and engineering department to align solution.

- Support the contract negotiation and clarification.

- Provide the overall program/project timeline, resources plan and risk assessment.

- Review and highlight the SOC/Contract clauses (professional services) which will impact the overall project cost, schedule and customer satisfaction.

- To ensure all the deliverables after the contract has been agreed upon. The post-sales activities include but not limited to

- Develop e2e program, manage the day-to-day activities of multiple projects and engineers, communicate with partners/3rd party vendor and customer to ensure the deliverables are on schedule and within cost parameters.

- Resolve any issues and solve problems throughout program/project life cycle.

- Track and report on project milestone and provide status reports to relevant stakeholders.

- Lead, coach and motivates project team members on a proactive basis.

- Conduct project post-mortems and create a recommendations report in order to identify successful and unsuccessful project element.

- Develop tools and best practices for project management and execution.

Requirements:

· A degree or diploma in an Engineering or Computer Technology discipline specialized in Communications Engineering, Computer & Software Engineering, Cybersecurity, Artificial Intelligence and Big Data Analytics •

· Knowledge in any of the below fields in 4G/5G mobile communications, cloud computing, network function virtualization, database, linux operating systems, IP networking domain knowledge, and IP network security will be an advantage. Minimum 4 years working experience in related field.

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Apply Now” or aliceyap(a)hkmsvs.com

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101

Job Description

• Leads and supervises the team in the study of Tender contract conditions, preambles, architectural and engineering drawings, and specifications.
• Reviews the requirements of the tender documents and establish a clear understanding of the Client's needs.
• Verifies and submits completed tender evaluation for Management’s approval.
• Ensures proper and timely submission of tenders.
• Upon award of contract, supervises the execution of the formal contract and makes certain that the Client's needs are met.
• Resolves any issues that may arise during the contractual period
• Provides advice on contractual, tender, and claim issues.

The Opportunity:

1. Contact Centre Environment, MNC Bank
2. Candidates with strong relevant years of experience can be considered for senior position (managerial)
3. Permanent Role | Basic up to $6000 + Bonus
4. Location: Tampines
5. 2 Shifts (8am to 5pm/11am to 8pm) | 4 weekdays + 1 Saturday

Our client is prominent bank in Asia that has regional presence across the globe. You will be part of the strategic banking operation team, providing customer service for the businesses to ensure the processes are cost efficiency, productivty and in compliance to the banking policy.

The job:

• Monitoring and promptly responding to incoming calls/emails/social media platform
• Performing service recovery
• Analyzing data, identifying areas for improvement, and implementing process enhancements
• Providing management support to customer service officers by reviewing and resolving transactions
• Conducting coaching sessions and on-the-job training

The talent:

• Degree/Diploma in any discipline
• 3 to 5 years of banking contact centre experience
• Candidates with strong relevant years of experience can be considered for senior position
• Experienced in handling corporate clients will be an advantage

Next Steps:

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

EA Personnel Name: Lee Wei Ting
EA Personnel No: R1985905
EA License No: 91C2918

Lee Wei Ting
Direct Line: 9631 7519
EA License No: 91C2918
Personnel Registration Number: R1985905

Our client is a Government Linked Company in the Recreational and Entertainment industry. They are looking for a Assistant Manager (L&D) to assist their team.

Job Responsibilities:

A. Talent Management

• Implement the Talent Management Framework, encompassing talent identification and maintenance of the talent database.
• Coordinate talent development programs to nurture identified talents.
• Oversee succession planning in collaboration with the Senior Management team and relevant stakeholders.

B. Learning and Development

• Ensure impactful and engaging learning delivery to enrich the learning experience for all participating staff.
• Facilitate negotiations and communication with external training providers regarding learning and networking programs.
• Develop policies related to organizational development and training, such as workforce planning and competency development.

C. Employee Engagement

• Implement initiatives and programs aimed at fostering positive employee relations and engagement.
• Supervise staff communications to ensure timely and accurate dissemination of HR information.

Job Requirements:

• Bachelor's degree in a relevant discipline.
• Minimum of 5 years' experience, preferably in a similar capacity.
• Proficient in MS Office applications (PowerPoint, Excel, & Word).

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Our client is a Government Linked Company in the Recreational and Entertainment industry. They are looking for a Manager (Learning & Engagement) to assist their team.

Job Responsibilities:

A. Talent Management

• Implement the Talent Management Framework, encompassing talent identification and maintenance of the talent database.
• Coordinate talent development programs to nurture identified talents.
• Oversee succession planning in collaboration with the Senior Management team and relevant stakeholders.

B. Learning and Development

• Ensure impactful and engaging learning delivery to enrich the learning experience for all participating staff.
• Facilitate negotiations and communication with external training providers regarding learning and networking programs.
• Develop policies related to organizational development and training, such as workforce planning and competency development.

C. Employee Engagement

• Implement initiatives and programs aimed at fostering positive employee relations and engagement.
• Supervise staff communications to ensure timely and accurate dissemination of HR information.

Job Requirements:

• Bachelor's degree in a relevant discipline.
• Minimum of 5 years' experience, preferably in a similar capacity.
• Proficient in MS Office applications (PowerPoint, Excel, & Word).

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Support RMs in the provision of financial advisory services to clients
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Preferably 3 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

Job Description

• Lead and manage a team of Sub-contractors for all addition and alteration (A&A) work
• Plan, organize, co-ordinate and implement A&A work timely and ensure compliance to all authority and client's requirement
• Liaise with sub-contractor and vendor for quotations and purchase orders
• Evaluate project requirements and generate feasible proposals for work completion
• Liaise with client's appointed officer on all issues related to the A&A and project work
• Preparation and submission of shop drawings, point schedule, materials, write-ups, and other necessary items for approval
• Track and manage project progress and submit progress claims
• Lead, coordinate, and execute testing & commissioning works for A&A works with proper documentation
• Conduct site surveys, attend meetings on-site, evaluate installation progress on-site
• To arrange and provide servicing & maintenance works for active sites

Requirement

• Diploma/Degree in Mechanical Engineering or Electrical Engineering or any related discipline
• At least 1~3 years of working experience in construction or retrofit project in BMS/ACMV/Electrical/ELV
• Good knowledge of Building Services (BMS, ACMV or Electrical or ELV) and project management
• Proactive individual who can work independently
• Good interpersonal and Communication skills
• Able to multi-task and achieve deliverables on schedule
• Able to generate project reports via Word, Excel, Powerpoint

We regret only short listed candidate will be notified.

Job Summary:

Looking for a driven individual who likes to pursue a career with a leading financial services group in Asia with a presence in 18 markets. Being one of Asia's Safest Banks and voted "World's Best Bank" in 2021. Focusing only build lasting relationships with their customers but also positively impacting the communities.

In this position, you’ll be tasked to assist various stakeholders in the business unit and supporting business activities. Additionally, you will play a vital role in delivering all tasks in an efficient and timely manner while ensuring compliance with company policies, procedures and country legislations.

*Award-Winning Customer Service

*Promising Career Progression

*Training provided and continuous support from superior

*5 days work week, Rotating shift, 1 weekday & 1 weekend off

Job Description:

•Deliver personalized service over the telephone to customers in a call centre on banking products, accounts, and services enquiries in an effective and efficient manner

•Ability to understand customers’ needs and provide appropriate solutions and attention

•Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

•Solicit customers’ feedback and identify problem trends for improvement actions

Requirements:

•Min. O level holder and above

•Good written/verbal communication skills

•Call centre experience

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

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Job Purpose

This is a strategic role to develop and manage relationship with the top-tier Japanese and Korean corporate banking customers and to generate mutually benficial business opportunities for both customers and the Bank.

Job Responsibilities

• Formulate concrete plans for the achievement of higher performance, and take charge of administration and management thereof
• Develop specific measures for making efficient use of group resources, and take charge of implementation and furtherance thereof
• Take charge of conducting and maintaining the money lending business, and increasing deposits
• Take charge of facilitation of domestic exchange transactions, foreign exchange transactions and other tasks
• Strictly exercise profit management, and endeavor to assureand increase profits
• Promote good relationship with customers or other business connections, and strive to establish foundations for achieving higher performance
• Take charge of establishing and promoting a bank-wide cooperation business framework
• Take charge of administering, managing and improving overall administrative affairs in the office.
• Strive to develop better relationship in the office, stimulate morale
• Develop and implement plans for education and training for subordinates, and provide guidance on and supervise performance of duties thereof

Job Requirements

• Graduate degree from university
• Strong written & verbal communication skills in English
• Minimum 10 years Banking & Finance experience in Corporate Banking
• Experience in leading and managing a small team
• Derive a pareto optimization between profits and resources
• To demonstrate strategic and creative thinking in their area of business.
• To have a strong appreciation of the inherent risks that are involved in achieving goals
• To propagate in their team a compliance first mind set
• Ability to manage change
• Strong planning and organizational capabilities
• Effective time management skills
• Analytical mindset and ability to enable process implementation.
• To build and nurture relationships at all levels
• To ensure adherence to laid down risk and compliance frameworks
• Ability to articulate the right goals, set priorities and benchmarks
• Proficiency in Japanese is advantageous as this role requires presenting and communicate to Japanese corporate clients whose main language is Japanese. This role also needs to prepare and present reports in Japanese and read financial statements in Japanese.
• Strong numerical and financial skills with the ability to interpret financial information and able to design and use financial models
• Good understanding of the functioning of various departments / teams in the organization
• In depth understanding of the risk environment as well as the regulatory framework in which the bank operates

· Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

· Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

· Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

· Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

· Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

· Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Ideal candidate should possess the following:

· Candidate with minimum Higher Nitec, Diploma Certification in Computer/Electronic Engineering or equivalent discipline

· At least 1-year end-user support experience, desktop or technical service desk.

· To have the relevant Technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.